MOBILE NUMBER PORTABILITY REQUEST FORM

DATI DELL’UTENTE
Name LUIGI
Surname SOLITRO
Tax code SLTLGU57H03D390R
Identity document (type and number) Identity card No. CA23324IK
DATA OF THE NUMBER FOR WHICH PORTABILITY IS REQUESTED

Phone number for which portability is requested +393804999281

SIM serial number 8939883324006950734

If the current type of service is rechargeable,

Is the transfer of the remaining credit requested?1 Yes

Preferred data for completing portability (optional) –

REQUEST FOR PORTABILITY

I, the undersigned ("User"), identified based on the data mentioned above, declare that I am the legitimate holder of the above-mentioned SIM/the contractual relationship.
regarding the SIM and I request iliad Italia S.p.A. (“iliad”) to transfer the mobile number (“Portability Service”) under the terms and conditions provided here and in the
I declare that I understand and accept the 'Terms of Use of the Portability Service' attached, including regarding the protection of my personal data.
At the end of the completion of the Portability Service, I request iliad to communicate with my current mobile phone operator ('Operator') for this purpose, authorizing them to do so.
Provenance), in my name and on my behalf, my intention to terminate my contractual relationship with this operator regarding the aforementioned phone number.
I declare that I have been informed that, in the event of a delay exceeding two working days, not dependent on one of the causes indicated in the 'Conditions'
From 'Use of the Portability Service', I have the right to receive compensation whose amount and the methods of request are specified in point 4 of the aforementioned Conditions.
Terms of Use. I confirm that I have been informed that the portability request cannot be revoked and that, in case of a change of mind, I will still have to
the right to request number portability to the Previous Operator or another operator. I declare to have been informed: that the completion
the Portability Service does not exempt me from my contractual obligations with the Origin Operator, nor the procedures for (i) requesting the return or the
transfer of the remaining credit; (ii) access the 'Tariff Transparency' service; (iii) submit the approval or denial form for publication of the
my phone number or other personal data in the phone directories. I the undersigned - aware of the criminal responsibilities in case of false or misleading statements
Pursuant to the penal code and any other applicable provision - I declare the above in accordance with the effects of Articles 38, 46, and 47 of D.P.R. 445/2000.
and to be aware that Iliad cannot be held responsible for the possible falsity of the aforementioned statements and, as a result, I commit myself
to hold and keep Iliad harmless from any action initiated and/or from any claims by third parties related to any false statements. A copy of my
A copy of my identity document, my tax code, and the SIM card from my original operator is attached to this request.

Signed on 14/02/2023 at
Date 14/02/2023 Company at 16:35:52 by LUIGI SOLITRO
through OTP

In accordance with and for the purposes of articles 1341 and 1342 of the Civil Code, I specifically approve the following clauses of the 'Service Portability Terms and Conditions': 2. (Request
di Portabilità); 3. (Sospensione o diniego della richiesta); 4. (Attivazione del Servizio di Portabilità e risarcimento); 5. (Credito residuo)

Signed on 14/02/2023 at
Company
at 16:35:52 from LUIGI SOLITRO
via OTP

If you have purchased one or more products in installments (e.g., smartphone or tablet) from your Provider, you have the right to continue paying in installments or to request the payment of any outstanding installments.
in a single payment, without additional costs or penalties. If you wish to make the payment of the missing installments in a single payment, you will need to notify the Provider through the channels
dedicated.

1
By indicating "Yes," the User, identified based on the above data, requests iliad Italia S.p.A. to transfer the remaining phone credit to the above-mentioned iliad Italia S.p.A. SIM, of which they declare to be
the legitimate holder, related to the SIM of the Originating Operator, acknowledging that this transfer is conditioned on the completion of the Portability Service. Furthermore, the User declares to have been
informed of the necessary procedures to obtain the transfer of such remaining credit, described in paragraph 5 of the 'Conditions of Use of the Portability Service'. Also declares to have been informed that at
transfer of the remaining credit may incur costs from the Originating Operator and that the phone credit will not be transferred if it is insufficient to cover such costs. Finally authorizes iliad
S.p.A. to send this request to the Originating Operator, authorizing the latter to communicate information regarding the remaining phone credit to iliad Italia S.p.A. By indicating 'No', the User will be able to
request the Origin Operator to refund the remaining credit separately in the manner provided by them. The choice (Yes/No) regarding the transfer of the remaining credit cannot be revoked once
The Portability Service has started.

iliad Italia S.p.A. - Milan, Viale Francesco Restelli 1A - Company subject to direction and coordination by iliad S.A.
Registered with the Companies Registry of Milan under No. 2126511 - Tax Code and VAT Number 13970161009 - Share capital Euro 350,000,000
 TERMS OF USE FOR MOBILE NUMBER PORTABILITY SERVICE

1. Subject of the Portability Service

The mobile number portability service ("Portability Service") allows the User to switch from the Original Operator to iliad without
change their phone number. To this end, by signing the Service Portability Request Form, the User confirms their
intention to activate the Portability Service and to terminate the contractual relationship with the Previous Operator, delegating iliad to carry out all
the activities instrumental to the completion of the Portability Service (pursuant to these Terms of Use and the applicable regulations). The Terms
The Use of the Portability Service integrates the contract for the provision of mobile telephony services between iliad and the User (of which they also constitute an integral part.
the Price Brochure, the General Terms and Conditions of Contract and the Service Charter) that remain applicable for everything not regulated here.

[Link] for Portability

The Portability Service can be requested through the Portability Request Form by the holder of the contractual relationship with the Operator.
The activation of the Portability Service is conditioned upon the conclusion of the contractual relationship between Iliad and the User for the provision of services.
mobile telephony, to the personal identification of the User and to the correct entry, by the User, of the verification code sent by iliad. Therefore, in
in the event of any potential impediment to the conclusion of this contract or the activation of iliad's mobile phone services, the latter will not be
degree of transmitting/completing the portability request to the Original Operator. In case of malfunction, loss or theft of the Operator's SIM
Origin, the User is required to contact the Origin Operator to obtain the replacement of the lost / stolen SIM before being able to proceed.
make the request for the Portability Service. The request does not exempt the User from their contractual obligations with the Originating Operator or others
previous operators and any failure to fulfill such obligations could hinder the completion of the Portability Service. Once the request is initiated
The portability status cannot be revoked. In case of subsequent second thoughts, the User will have the option to port the phone number.
mobile to the Origin Operator or another operator.

3. Suspension or denial of the request

The Originating Operator may suspend the request for Portability in the event of difficulties or technical failures, or refuse it in the following cases: a) suspension
of the use of the SIM for reasons related to its contractual relationship with the User; b) lack of correspondence between the tax code and the number of
telephone for which portability is requested; c) deactivation due to cessation of service for more than 30 days of the telephone number for which portability is requested;
d) permanent deactivation of the number for which portability is requested by decision of the judicial authority; e) the phone number for which portability is requested.
The Portability does not appear to belong to the Originating Operator or is incorrect; f) previous Portability request related to the same number
processed successfully; g) provision by the User of incomplete or incorrect information in the Portability Request Form; h) blockage
of the SIM for loss or theft. In all previous cases, Iliad commits to informing the User of the possible suspension or denial of Portability.
If Iliad verifies that the Portability request does not meet the necessary requirements, that is, the 'Portability Request Form' is not filled out correctly.
If completed, Iliad reserves the right not to transmit the Portability request to the Origin Operator.

4. Activation of the Portability Service and compensations

The Portability Service will be completed taking into account the technical availability of the Originating Operator and its management capacity.
portability requests. iliad commits to inform the User, via email, of the activation date of the Portability Service, the status of the request and
of its possible rejection. Upon successful Portability, the transferred number will replace the temporary number provided by iliad, which will no longer be in
User availability. iliad commits to activating the Portability Service according to the timelines indicated by the Agcom Resolution 147/11/CIR (and subsequent amendments.
changes and integrations) and, in particular, within two working days from the transmission of the Portability request to the Origin Operator, without prejudice
any delays due to the circumstances indicated in this paragraph or in paragraph 5 or from any other cause not directly attributable
a iliad. In any case, if the User has not requested to activate the mobile telephony services provided by iliad before the expiration of the period of
Reconsideration (indicated in article 2 of the General Terms and Conditions of Contract), the Portability Service can only be activated after the expiration of that period.
of reconsideration. In the event of delays in the activation of the Portability Service (as identified pursuant to this paragraph 4), iliad will pay, upon request
of the User, a compensation of 2.5 Euros for each working day of delay up to a maximum of 50 Euros. Such compensation is not due for delays not
more than two working days; in case of delay exceeding this period, the compensation will be calculated taking into account all the days of delay,
including the first two. No compensation shall be due if the aforementioned delay is due to the User (also in relation to the indication of data in the 'Form')
of Portability Request), as well as in other cases provided for in these Terms of Use and by the applicable regulations. The compensation request can
to be presented by phone to the Iliad User Service or sent to the address of Iliad Italia S.p.A., CP 14106, 20146 Milan or to the fax number +39 02
In any case, Iliad cannot be held responsible for any delays or the failure to complete the Portability Service attributable to
to the Originating Operator (also with reference to cases of difficulty or technical failures and the ability to manage portability requests) or due to force majeure
the fortuitous event or in any case not attributable to Iliad. In the period between the deactivation of the SIM by the Origin Operator and
the completion of the Portability Service the mobile phone services associated with the number subject to Portability may be temporarily
interrupted/suspended.

5. Remaining credit
In the event of a Service Portability request, the User can request the transfer of the so-called remaining credit to the iliad SIM, i.e., the phone credit.
purchased from the Origin Operator (net of promotions, bonuses or auto-reload options and commissions) but not yet used at the moment
about the deactivation of the SIM from the Origin Operator. No transfer of remaining credit will be possible if insufficient to cover the costs
applications from the Originating Operator. The transfer of remaining credit will be managed according to the terms and conditions applied by the Originating Operator.
It will be carried out by adding the residual phone credit to the iliad SIM. iliad will not be responsible in case of failure to complete.
of the transfer of the remaining credit due to causes not directly attributable to it. The request for the transfer of the remaining credit is not
revocable and is conditional on the successful completion of the Portability Service. In any case, instead of the transfer, the User has the
the right to request a refund of the remaining credit directly from the Provider under the terms and conditions set by them

[Link] directories
The User has the option to include or delete their personal data (including phone number, first and last name, address, and email) in the lists.
public telephones, through the form available on the iliad website.

7. Protection of personal data

The User's personal data for the purpose of the Portability Service request and the transfer of remaining credit will be acquired and processed in accordance with
current regulations on the protection of personal data, as well as based on what is provided in iliad's Privacy Policy and, in any case, in a manner
such as to ensure the security, protection, and confidentiality of the data itself.

iliad Italia S.p.A. - Milan, Viale Francesco Restelli 1A - Company subject to direction and coordination of iliad S.A.
Registered in the Milan Business Register under no. 2126511 - Tax Code and VAT number 13970161009 - Share capital Euro 350,000,000