4th year internship report

Specialty: logistics

Theme:

Stock Management

Framed by:

Supervisor at ISIAM

Company Supervisor The Company:

Year 2021/2022

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 Dedication

I dedicate this work to my dear parents, who have always encouraged me to motivate.
in my studies. This work therefore represents the culmination of support and
encouragements they have given me throughout my schooling.

To my teachers, for their efforts in ensuring my education.

quality.

To the internship supervisors for their invaluable help, their encouragements,

their moral support and especially their patience and guidance for
the elaboration of this work.

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 Thank you
I would first like to thank Mr. MOULAY Ali, my internship supervisor, who
holds the position of inventory management within the company TIMAR, and who has
welcomed as an intern in his department. He taught me a lot about the
inventory management and its daily tasks.

During my internship, I had the chance to benefit from Mr.'s advice.

Othman EL OUAHIDI and Mrs. Samira who are respectively the heads
stores and I would like to thank them for the time they have given me and their
valuable help.

I would also like to express my sincere thanks to the

teaching and administrative teams of [name of your institution] who
facilitated my processes and ensured support throughout my internship.

Finally, I would like to thank all the people who gave me advice.
And I thank Mr. Ouail EL ACHMIT immensely for having helped me during the
writing of this report.

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 TABLE OF CONTENTS

Dedication

Acknowledgment
Introduction

I. Overview of the transport and logistics sector in Morocco ........................6

1-1Summary presentation of the sector ........................................................... 6

1-2) Presentation of the company................................................................................7

a) About TIMAR .......................................................................................... 7

b) TIMAR Activities ................................................................................................ 8

c) Technical sheet .................................................................................................9

d) TIMAR Organization Chart.....................................................................................10

II. Presentation of the mission ......................................................................................... 11

2-1) Service descriptionwelcome...........................................................................11

2-2) The tasks performed..............................................................................................12

2.3) Problematic....................................................................................................... 12

a) Research question ..................................................................................... 13

b) research hypotheses .................................................................................14
2-4) Working Methodologies.....................................................................................14
a) Analysis of guided interview.......................................................................15-16
b) Verification of hypotheses
2-5) Proposed solutions.............................................................................................18

III. Conclusion ....................................................................................................................19

Bibliography.................................................................................................................20
Webography................................................................................................................20

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 Introduction

During my internship from June 8 to August 8. This internship is carried out the
8th semester of the logistics master's program. I found my internship at a company in
transport and logistics, TIMAR. The purpose of this internship was to put in
practice the theories learned in school

It is an internship in stock management service. The mission of my internship

thus involves carrying out a process analysis of Timar to calculate
master and control goods using both FIFO and LIFO methods
and integrated into the system.

I will present my internship in detail. As for the first...

part, I will introduce you to the company TIMAR, its agents. In a second
In the third part, I will present my internship in more detail.
to present the solutions to the problem and the last part will be dedicated
to the contributions of the internship.

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 I. Summary presentation of the transport and logistics sector
Morocco:
1-1) Brief overview of the sector:

The transport and logistics sector is a promising sector for

the national economy with 100,000 direct jobs and a contribution of 5%
to the GDP for the entire logistics sector, including 3% for loading and the
transport. The importance of the transport and logistics sector is measured
also by its direct impact on the competitiveness of the economic fabric as well
well in terms of export as well as import. According to the Ministry of Equipment and
Transport, the integrated logistics cost in Morocco represents 20% of GDP.
higher than that of other emerging countries like Brazil, Mexico and the
China where this ratio varies between 15% and 17%. That is why,
the sector is among the main priorities of the government.
He is putting all his efforts into creating a basic infrastructure.
modern, facilitating local, regional, and international exchanges and
ensuring the smoothness, comfort, and safety of the movement of goods and
people.
This chapter is dedicated to the transport and logistics sector.
Morocco. Initially, we will present the different types of
transport in Morocco including road, rail, maritime and
airborne as well as the efforts made by the state to ensure development and
the improvement of the sector, then we will move on to the sectors in a second phase
from logistics where we will present the logistics strategy adopted at the level
national that will be followed by an update on the progress of strategic projects at
national level for the development of logistics competitiveness

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 1-1) Presentation of the company:

About TIMAR

TIMAR is a Moroccan company specialized in international transportation.

as a commission agent and haulier, in transit and in logistics.
The company is building its MTO network by establishing itself in France, in Spain
and in Portugal to support the growth of its transport activities
International route. Benefiting from an extensive network of agents abroad,
TIMAR is capable of handling shipments of goods to and
to Morocco by the three main modes of international transport:
Aerial, Road and Maritime.

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b) TIMAR activity:

1. The activity of international freight forwarding:

TIMAR is mainly active in the freight forwarding activity.
international.

2-The activity of transport traction:

involves taking charge of international road transport of goods
by the company's own means of transport (tractors and trailers) or
dans le cadre d’un contrat de « commissionnaire de transport international»
exercised by herself, either on behalf of another commission agent
transport wishing to subcontract international road transport properly
speak.

3-TRANSIT TIMAR :
TIMAR has a customs approval of category 'A' which allows it to operate.
the job of freight forwarder in import and export in all offices
de douane au Maroc et dans ses propres entrepôts de dédouanement. Le
customs inspection of goods is conducted jointly by a
representative of the customs administration and the store manager of the Store
Customs Clearance Area (MEAD) of TIMAR.

4-LOGISTICS TIMAR:
In terms of logistics, TIMAR is responsible for the Reception of goods and
store them at room temperature or controlled temperature, inventory management, the
order preparation, packaging, and invoicing
as well as national and European shipping. In terms of logistics, the
TIMAR's main competitors are: EXCEL Service; GEODIS. ALBATOS
logistics Morocco

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c)Technical sheets:

Company Name: TIMAR :

Social Objective: Transport
international/Transit/Logistics
Social Capital: 24.375.000 DH
Legal Nature: Public limited company
Date of Constitution: 13/10/1981
Trade Register: 40957 HOUSE
Staff : 250 people
C.N.S.S registration: 1053842
Tax Identification: 01066029
Head Office: M'barek Ben Brahim Street (formerly street)
Armand Ettayeb), Abou Bakr Street
Koutia neighborhood Industrial Zone Ain
Sebaa_Casablanca
Website: [Link]
Tel : 05 22 67 60 00
Fax : 05 22 67 25 81

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 Chairman of the Council
of the administration
d) organizational chart :

DG

Deputy Director General

[Link]

Department Departeme Projects Agency Department Department

Financial service
nt nt
The transport Commission and accountant
Industrialists
Logistics Transit of transport

Service
Service RE Service MAC recovery
National International

Control service
management / HR

Deposit Route Aerial Maritime

Maintenance

D.S.J

Agadir Marrakech Tangier Airport

Service
commercial

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 I. Presentation of the mission:

2-1) Description of the reception service

During the internship period, I performed all my tasks within
the company TIMAR.
Attached to the logistics department, this service is tasked with managing the stock of 2.
warehouses one for food products and the other for chemical products
flammable, workshop reserved for the maintenance and storage of products. The
the service is tasked with ensuring, managing and optimizing inventory management
(in and out of goods) to minimize the level of inventory without
risk the break

The recovery of supplies;

The Control of the Goods;
Various needs of the company
The delivery of products

This service is made up of 2 managers who intervene at any time in

case of breakdown or stock shortage. It also monitors the criteria of
supplier performance (delivery times, quality levels, compliance)
negotiated conditions by the company), he establishes a report every day
daily report sent to the management control service. Track sales and the
forecasts to ensure product availability and supervise preparation
orders. And to control qualitatively and quantitatively the
goods received

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 2-2) Tasks performed:

Calculate and control the goods: Let it be an order

d’expédition ou une réception on fait calculer la marchandise dans un
the paper to check to see if the items are expired or
close to expired or lack of items order before storing them
store

Store the products in the warehouse: after calculating and

control the products that have been stored in the store with respect to
the placement of articles on the shelves.

Enter the information in Excel (template):

Integration of the canvas in the WMS software (MAGISTOR):

MAGISTOR is a WMS software designed for medium-sized sites for
the e-Commerce markets, specialized distribution, QOFI and
3PL wishing to equip itself with a complete solution.

Here are some methods that I have performed in the MAGISTOR system:

Preparation of purchase orders using the MAGISTOR software

Preparation of packages using the MAGISTOR software (Delivery note)
- Shipping
Processing of supplier invoices
- The Receipt of the Goods
- the inventory

2.3) Problematic:

Thanks to the important role of logistics within companies

Businesses are looking to solve any problems that may arise.
facing the supply, storage, and distribution of its
products. To do this, the company must be attentive and respond
favorably to the requests of its clientele.

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 Inventory management plays a big role in customer satisfaction: it
allows to guarantee the customer that they will have the right product at the right time. To this
title, it becomes an essential cause of customer satisfaction. During
For a long time, companies were content to manage large inventories.
find beings secure enough to meet any request. This method seems
Nowadays outdated: storage necessarily needs to be controlled and organized
the products.
Consequently, our issue seeks to studyWhat is the impact of a
poor inventory management of a company?so the paramount question
representing the basis of our research is as follows:

What is the impact of poor inventory management? of a company?

a) Research question
TIMAR is not outside of this difficulty.
That is why we deemed it useful to bring our modest
Contribution through the theme: "Inventory Management in TIMAR Company"
The research question that this report seeks to address
is stated as follows:
How to effectively manage TIMAR's inventory?
Specifically, we will be interested in knowing:
How can we organize flammable products in the warehouse?
2-How to determine the supply needs of the company
How to avoid stockouts?
3-How to reduce inventory management costs?

Of the different attempts at answers that might be provided to these

questions will reveal the objectives of this study.

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 b) research hypotheses

Hypothesis 1: Demand is stationary.

Hypothesis 2: The risk of stockout is eliminated
Hypothesis 3: Only one article or group of articles is considered.

2-4) Working Methodology

This study aims at the empirical analysis of the inventory management of TIMAR.

Specifically, it will involve:

- Present the different types of stock held by TIMAR
- Analyze their management policy
- Provide approaches to solutions for the identified problems as well as their
implementation conditions.
To achieve these objectives, we based our approach on research.
empirical. It is based on the observation of reality and on the study of cases.
particulars to generalize facts or realities.
To bring our work to fruition, we followed the following procedures:
- direct interview with the different company managers
- the daily observation of the various works executed
- the internal and external documentation

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a) Analysis of the guided interview:
The qualitative approach of our study is primarily based on a guide.
interview intended for Mrs. AIT MOULAY Ali, stock manager, and Mr. Othman
EL OUAHIDI, store manager. This guide presents a set of
questions to address during the face-to-face interview with the person concerned.
He offers the advantage of allowing the interviewee to express themselves freely and
gather his views without imposing a restrictive framework that may risk
limit one's speech.
This guided interview consists of questions, namely:

Question 1:What is a stock management KPI?

Analyze:In inventory management, a performance indicator is

a parameter to monitor stocks, input and output of
products and stock availability. This information facilitates decision-making.
decision to improve thelogistics planningandinventory control on
the basis of the actual performance of the warehouse. The proper monitoring of these indicators
increases the productivity and efficiency of the installation.

Question 2: Why does Timar from Morocco always use the FIFO system?

Analyze: according to the response obtained, the crisis does not affect performance.
[Link] excellent merchandise turnover in the warehouse,
giving priority to the release of products that have been stored the longest
and risk becoming perishable or obsolete.

Question 3: Why does the store manager always check the

warehouse temperature?

Analysis: According to the response I received from the head of the department.

temperature-controlled storage eliminates dust and foreign bodies

fresh air keeps your items cleaner and fresher

Question 4: what is the impact of poor inventory management on the situation

company's financial?

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 Analysis: Inefficient inventory management can absorb your capital that could have been
could be spent more usefully in other areas of your operations. A
poor inventory management can also increase the time of immobilization
your assets and thus reduce your productivity, which will have a negative effect on the
customer service and the level of satisfaction.

Question 5: What stock monitoring indicators should be considered?

Analysis: according to the response, in order to track inventory movements, it is

it is essential to establish monitoring indicators.

Inventory turnover: determines how many times the stock must be

replaced during a given period;

Coverage rate: corresponds to the average number of days that the stock can last.
cover. The time of flow consists of calculating how long a product
remains in stock before being sold out;

Availability rate: corresponds to the % of product available at time T;

Customer service rate: ratio between the number of orders delivered in the
time and the total number of orders.

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 b) Hypothesis verification:

Hypothesis 1=validated: seeks to determine the optimal quantity Q to

to minimize the overall inventory management cost.

Hypothesis 2 = not validated: TIMAR group is fighting not to affect the

performance of its activities, and try to optimize internally without
to touch the client.
.

Hypothesis 3 = validated: An effective inventory control allows you to

holding the right stock volume in the right place and at the right time

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 2-5) Proposed solutions

A stock is intended to make products available to customers.

However, for economic reasons, it is necessary to have the right amount of
products: neither too much nor too little. results arising from the analysis of the guide
In the interview, I will now outline some issues that could help address
to the issues raised.

• serve its customers to retain them and win new ones;

• remain competitive and improve its financial performance.
Hence the need to optimize stock, both physically and economically:
• physical optimization involves an analysis of the products in stock in order to
to achieve the best results regarding the physical organization of products
in the store;
• Economic optimization requires analyzing the impact of each reference.
to deduce actions to reduce inventory costs and avoid shortages
in stock.
• Avoid risks related to overstocking: This may seem like a good idea.
to plan 'broadly' and mitigate any risk of shortage, but overstocking has its
a lot of drawbacks:

- it requires larger storage spaces and therefore more

expensive

- Due to the quantity to be stored and managed, other additional costs are to be expected.
organization terms (product search time,
labeling, order preparation.) ;

- finally, there is a risk of stock obsolescence and non-disposal

goods: one reference can be replaced by another,
leaving the oldest on the arms of the company.

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 Conclusion
The goal of any business is the efficient pursuit of its profit to rise.
to an optimal level of competitiveness. The fierce competition that characterizes
The Beninese economic environment requires TIMAR to energize its
services for good profitability of its activities. To do this, it must
to have a forward-looking vision of its procurement and management policy
of its stocks for satisfying the needs of its clientele, a guarantee of its
Professor. The inventory management method practiced by the company is not...
lesser; however, our study has highlighted certain
weaknesses to which we have suggested solutions. The latter are not
not the best but we hope that their application could contribute
to the improvement of inventory management and consequently to profitability and
the competitiveness of the company. Finally, let us note that besides the difficulties that are
Inherent to any company, this internship was beneficial and very instructive for us.
as it allowed us to confront our theoretical knowledge
to reality.

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 Bibliography :

- ZERMATI Pierre (2003), Management Sciencethemanagement practice

of stocks».

-BENICHOU J., Supply System and Inventory Management, The Editions

d'Organisation, Paris, 1991.
-Dion, Delphine, and Aurélia Michaud-Trévinal. "The issues of mobility of
consumers: from inventory management to flow management
clientele." Marketing Decisions 34 (April 1, 2004)

Webography:
-[Link]

[Link]
stocks/

-[Link]

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