Summer Training Report

GUIDELINES FOR SUMMER TRAINING REPORT-BBA 5th SEM AND MBA 3rd SEMESTER
1.0 GGSIPU- ORDINANCE

GURU GOBIND SINGH INDRAPRASTHA UNIVERSITY, DELHI

MASTERS OF BUSINESS ADMINISTRATION (MBA)
THIRD SEMESTER

Code No. Paper Type L T/P Credits

MS 201 Summer Training Report Ability Enhancement - - 4

GURU GOBIND SINGH INDRAPRASTHA UNIVERSITY, DELHI

BACHELOR OF BUSINESS ADMINISTRATION (BBA)
FIFTH SEMESTER

Code No. Paper Type L T/P Credits

BBA 315 Summer Training Report Ability Enhancement - - 4

2.0 GUIDELINES FOR SUMMER TRAINING REPORT

2.1 SCOPE OF THE PROJECT
The project study is to be based on the functional area (such as Marketing, Finance, HRM).
Before commencement of project study each student is to develop a synopsis in consultation
with his/her guide in the chosen functional area covering the broad aspects on which the data
is proposed to be collected and analysis is to be conducted. It may be noted that the chosen
functional area is not restrictive. If the student finds any other area interesting, they must
explore it and comment on it in his /her report. Each student is required to carry out the work
and submit the report individually.

2.2 OBJECTIVES

Internships are educational and career development opportunities, providing practical

experience in a field or discipline. They are structured, short-term, supervised placements
often focused around tasks or projects with defined timescales. An internship may be
compensated, non-compensated or some time may be paid. The internship must be
meaningful and mutually beneficial to the intern and the organization. It is important that the
objectives and the activities of the internship program are clearly defined and understood.
Following are the intended objectives of internship or summer training:
  Will expose students to the industrial environment, which cannot be simulated in the
classroom and hence creating competent professionals for the industry.
 Provide possible opportunities to learn understand and sharpen the real time technical
/ managerial skills required at the job.
 Exposure to the current technological developments relevant to the subject area of
training.
 Experience gained from the ‘Industrial Internship’ in classroom will be used in
classroom discussions.
 Gain experience in writing reports/projects.
 Promote academic, professional, and/or personal development.
 Expose the students to future employers.

2.3 GENERAL INSTRUCTIONS

 Internship is always more valuable compared to a college project as it enables the
interns to understand how companies work, build new contacts, develop a network,
and most importantly work on real-life projects executed within the company.
 Many interns seem to judge the company by the number of employees in the
organization. Do use more meaningful criteria to judge the company for the internship
such as the time and training that they are willing to devote for you, type of products,
value addition and services offered by the company in relation to what you want to
learn, technologies employed by the company with respect to what you want to master
etc.
 An internship is a great opportunity to learn in industrial environment without being
an employee of the company. Students are advised to set their goals prior to starting
their internship and focus on completing them during the internship.
 Attitude and mind-set play a great role in the learning process. Do tackle all tasks
given with enthusiasm and positive attitude.
 Interns must avoid negativity and never ignore a chance offered to them to learn more
about a concept, technology, industry, or company.
 Interns shall view an internship as a bridge between college and the workplace. Do
use for their full advantage while undergoing internship:
- The intern must demonstrate honesty, punctuality, and a willingness to learn during
the internship program.
 - The intern will obey the policies, rules and regulations of the Company and comply
with the Company’s business practices and procedures.
 The candidate should submit a synopsis of the proposed work to be done during
Internship programme.
 Intimation of commencement of internship shall be submitted to the Mentors
concerned before the commencement of the on-going semester.
 Industry/ Institute should allow producing results obtained during project/ internship
period in the project report. The written certificate to this effect from the industry/
institute is mandatory before consideration of the proposed project/ internship.
 Immediately after the completion of the Fourth Semester for BBA and Second
Semester of MBA, the students shall proceed for their Summer Training of 8 weeks
duration in an industrial organization. The candidates shall be required to undergo
training in the functional area (such as Marketing, Finance, HRM) of the organization
concerned.
 The organization may assign a specific project to the candidate, which will be
completed by him / her during this tenure. The work done by the candidate in the
training on the project shall be submitted by the candidates in the manner as specified
in the Ordinance.
 The Summer Training Report prepared after the completion of Summer Training shall
be assessed in the Fifth Semester of BBA and Third Semester of MBA as a
compulsory paper of 100 marks (Internal 40: External 60).
 No two students should work on a Single Topic during their Summer Training Report.
Even if the students are assigned the same project, it is expected that they work on
different aspects or demographic area of the project and present accordingly.
 All the students are required to meet their respective Faculty Guides/ Mentors on
regular basis before submitting the report finally.
 It is obligatory for students to get their draft approved from concerned guide before
giving final draft of the Summer Training Project Report for submission.
 The Guidelines for writing Summer Training Report is given in Section-A
 The format of the Report Writing is attached as Section-B
 Specifications for Body of the STR is attached as Section-C
 Section A

3.0 GUIDELINES FOR WRITING SUMMER TRAINING REPORT

The Guidelines for carrying out the STR is given in the following paragraphs. Each student is
to compile his/her study in five chapters. Before the chapters we must decide the Title for the
project which is very crucial part.

A strong project title should clearly and concisely summarize the core focus of your work
while engaging your audience’s interest. Start by identifying the key components of your
project—the main subject, methodology (if applicable), scope, and desired outcome. For
instance, if your project examines renewable energy adoption in small businesses, a
descriptive yet compelling title could be: *"Evaluating the Challenges and Benefits of Solar
Energy Implementation in Small-Scale Enterprises: A 2024 Case Study."* Avoid vague or
overly broad phrasing; instead, use precise language that reflects your project’s unique angle.
For academic or technical reports, incorporate keywords
like "analysis," "impact," or "comparative study" to signal rigor. Always ensure the title
aligns with your project’s actual content. Revise for clarity and brevity, ideally keeping it
under 15 words unless the context demands detail.

3.1 Chapter-I Introduction

3.1.1 Introduction:

It should include (a) Meaning of the concept, i.e., Job Satisfaction, Consumer Satisfaction,
Working Capital Management, (b) Rationale for choosing the topic/problem under study, (c)
Implementation strategy of concept in your present study.

3.1.2 Objectives of Study:

It should be pragmatic and consistent with the title of the study and achievable during study
within the prescribed schedule. Students are advised to develop the objectives in consultation
with their respective guides. Ensure objectives are within the project’s boundaries and
feasible. The objectives must start with action-oriented verbs. A sample of objectives is given
below as example:

 "To identify the key factors influencing consumer loyalty in the fast-food industry."

 "To assess the impact of social media marketing on brand awareness."

3.1.3 Scope of Study:

The scope of the study refers to the parameters in which the study will be operating in. This
also reminds a researcher that his method of investigation should be centred around trying to
solve the problem within the provided scope. The scope of study should clearly mention the
activities that are performed in the study. It should include the period of study, the functional
area (HR, Finance and Marketing) and volume of work carried out in the study.

3.1.4 Company Profile:

Following aspects need to be covered in the first chapter to know the company profile:

[Link] Name of the firm/company, its complete address along with telephone numbers, email
address, website name. Mention whether local, national, or multinational. If
national/multinational, give location & address of the registered office and geographical areas
of operation of the company.

[Link] Explain the nature of the Organization and its business (service/production/trading
etc), i.e., type of industry & business in which the company is operating. Mention specific
functional area, if any, such as marketing, finance, HR, logistics etc, in which the company is
operating.

[Link] Company’s vision & mission.

[Link] Product range of the company.

[Link] Size (in terms of manpower & turnover) of organization.

[Link] Organization structure of the company.

[Link] Market share & position of the company in the industry.

3.1.5 Industry Profile:

Brief profile of the industry including its status from which the company belongs.

3.2 Chapter-II: Review of Literature

Students must carry out a methodical examination of available study material (books,
journals, periodicals, official gazettes, etc) on the topic of your study. A well-written review
section should summarize, analyse, and synthesize relevant sources while connecting them to
your project’s objectives. Begin by introducing the broader context of your topic, then narrow
down to key studies, theories, or findings.

3.3 Chapter-III: Research Methodology

It must specify the following:

a. Universe, Research design, Sampling Type, Sample size, Sample location, Data type,
Instrument used, Analytical Tools, Hypothesis, identified independent and dependent
variables, Contents analysis– Notes (References).

b. Framing of Questionnaire wherever applicable & relevance of each question asked in

questionnaire.

c. Constraints under which the study has been undertaken.

3.4 Chapter-IV: Data Analysis and Interpretation

A well-structured data analysis and interpretation section transforms raw data into
meaningful insights that support your project’s objectives. This chapter is the most important
part of the study, wherein students are required to apply established theoretical
concepts/tools/techniques to the data and draw inferences. For each inference, proper linkages
are to be established either with the data analysed or with the calculation (s) to be done.

3.5 Chapter-V: Summary & Conclusions

This Chapter should comprise the following:

3.5.1 Results of the Study: These are to be presented and supported by facts & figures in
narrative form and be culled out from the Chapter-V. The sequence of the results must be
consistent with the objectives of the study mentioned in Chapter-I. Also, mention the
achievement of objectives or otherwise.

3.5.2 Limitations: The limitations could be mentioned in terms of data insufficiency, time &
expertise constraints etc.

3.5.3 Suggestions, Scope for further Study & Conclusion: Suggestions based on results of
the study is to be provided. Any scope for extension of the study to new geographical areas,
segments, time with larger data, is to be mentioned under this heading. Finally, Conclusion
should cover findings of the work, whether the stated objectives of the work is achieved with
full justification, recommendations, limitations, directions for future development.
 Section B

4.0 FORMATS FOR SUMMER TRAINING REPORT

The final report is comprised of the following:
 Cover Page
 Certificates
 Acknowledgements
 Contents
 Body of the project Report (As per Section C)
 References/ Bibliography
 Appendices
 List of Tables
 List of Figures

4.1 Cover Page

The format of the Cover page is attached as STR/DEC/2025 (CP)

4.2 Certificates

The format of the certificate (from Students & Faculty Guides) is attached as
STR/DEC/2025(C)
4.3 Acknowledgements

In the “Acknowledgements” page, the student recognizes his indebtedness for guidance and
assistance to the Mentor and other members of the faculty. Courtesy demands that he also
recognizes specific contributions by other persons or institutions such as libraries and
research foundations.

4.4 Contents

The format of Contents is as follows:

CONTENT
S No. Topic Page No.
 1 Certificates
2 Acknowledgement
Chapter I: Introduction
Chapter II: Review of Literature
Chapter III: Research Methodology
Chapter IV: Data Analysis and Interpretation
Chapter V: Summary & Conclusions
References/ Bibliography
- List of Tables
- List of Figures

4.5 References/Bibliography

Examples are given below:

1. India today, “The Melt down: End of good times”, Oct 27, 2008.

2. James M, Kaplan; and [Link]., “Managing it in a Down Turn: Beyond Cost Cutting”, Indian

Management, vol.47 issue 11, Nov 08.

3. [Link] (Date of visit with complete address)

4. http;//[Link]/india (Date of visit with complete address)

4.6 Appendices

The appendices are to be attached at the end of the report and to be numbered as Appendix-A,
Appendix-B etc. right justified at the top of the page. Below the world Appendix write in
parenthesis “Refer Para No__.” The para number is to be the number in the body of text
where the reference of appendix is given. An appendix may have annexure (s). If there are
annexure, there are to be attached immediately after the said appendix. The annexure is to be
numbered as Annexure-I, Annexure-II etc.

4.7 List of Tables/Figures/Symbols

The format of list of Tables/Figures is as follows:

LIST OF TABLES
Table No. Title Page No
 1 Number of Employees in Organization ABC
2

LIST OF FIGURES
Figure No. Title Page No
1 Sales Figures of ABC Company for 2024 - 25
2

Section C

5.0 SPECIFICATIONS FOR BODY OF THE STR

Following aspects must be adhered to as given in while compiling the body of report

 Page Size: Good quality white A4 size executive bond paper should be used for
typing and duplication.

 Chapter/Para Numbering: The chapters are to be numbered as Chapter-1, Chapter-2 etc.

The heading/title of the chapter is to appear below the chapter number in uppercase.
Paragraphs are to be numbered as 1,2,3 etc in every chapter separately. Sub-paras are to be
numbered as 1.1, 1.2, 1.3----, 2.1, 2.2, 2.3-----etc. Sub-sub paras are to be numbered as 1.11,
1.12, 1.13, 2.11, 2.12, 2.13 etc.

 Page Specifications
(i) Left Margin: 1.25 inch
(ii) Right Margin: 1.25 inch
(iii) Top Margin: 1 inch
(iv) Bottom Margin: 1 inch

 Page Numbers: All text pages starting from Body of the Project Report as well as
program source code listings should be numbered at the bottom centre of the pages.
  Normal Body Text
(i) Font Size: 12, Times New Roman, 1.5 Spacing, Single Side Writing.
(ii) Paragraphs Heading Font Size: 12, Times New Roman, Underlined
(iii) Page/Title Font Size: 14
 Table and Figure Number: Table and figure numbers are to be written at the bottom
of the table/ figure as given below:
(i) Table No-1: Number of Employees in Organisation ABC
(ii) Figure No-1: Data Flow Diagram

 Binding & Colour Code of the Report

(i) Hard Bound Report
(ii) Background of the cover page - Black
(iii) Colour of Letters: Golden

Cover Page/ Declaration Certificate/ Acknowledgement format are attached below

1. STR/DEC/2025 (CP)
2. STR/DEC/2025 (C)
3. STR/DEC/2025 (A)
 Dr. Akhilesh Das Gupta Institute of

Professional Studies

(Affiliated to GGSIPU)
FC-26, Shastri Park, New Delhi-110053

Summer Training Report

“A Study on Enhancing Banking Services Through Technology at Zielhoch”

Submitted By

Name: KAIF ALI

Enrolment No.: 01496201723
Semester: BBA V
Batch: 2024-2025
 Submitted in requirement of fulfillment of BBA Degree of GGSIPU,
New Delhi

Dr. Akhilesh Das Gupta Institute of Professional Studies

I KAIF ALI_, Enrolment No.01496201723 from BBA-V Sem of Dr Akhilesh Das Gupta
Institute of Professional Studies, New Delhi hereby declare that the Summer Training Report
(BBA-315) entitled “A Study on Enhancing Banking Services Through Technology at
Zielhoch” is an original work and the same has not been submitted to any other Institute for
the award of any other degree. A presentation of the Summer Training Report was made on
Enhancing banking services and the suggestions as approved by the faculty were duly
incorporated.

Date: Signature of the Student

Certified that the Summer Training Report submitted in partial fulfilment of BACHELOR OF
BUSINESS ADMINISTRATION (BBA) to be awarded by G.G.S.I.P. University, New Delhi
by KAIF ALI has been completed under my guidance and is Satisfactory.

Date: Signature of the Faculty Guide

Name of the Guide: ADITYA

SINGH
Designation: FINANCE OFFICER
 ACKNOWLEDGEMENT

The successful completion of the project would be incomplete without the mention of the people who
made it possible.

I would like to take the opportunity to thank and express a deep sense of gratitude to my Project
Guide, …………………………………………………………………………., who in spite of his
busy schedule has co-operated with me continuously and has provided valuable guidance at all stages
of the study, that has been certainly indispensable for my project work. I am also thankful to for his
support.

I owe my wholehearted thanks and appreciation to Mr./Ms. ……………..., for his continuous
encouragement and cooperation during my study.

I would also like to convey my warm regards to my family members and friends for their kind support
and helping hand.

Student Name: KAIF ALI

Enrolment No.: 01496201723

BBA Semester V

Batch 2023-2026