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Understanding the Maintenance Value Chain

The maintenance value chain describes all the areas necessary to create a successful product or service, including primary activities such as operations, logistics, and marketing, and support activities like procurement, technological development, and human resource management. Maintenance software allows for better management of these activities by tracking assets, scheduling tasks, and generating reports, thereby adding value to the maintenance chain.

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0% found this document useful (0 votes)
9 views4 pages

Understanding the Maintenance Value Chain

The maintenance value chain describes all the areas necessary to create a successful product or service, including primary activities such as operations, logistics, and marketing, and support activities like procurement, technological development, and human resource management. Maintenance software allows for better management of these activities by tracking assets, scheduling tasks, and generating reports, thereby adding value to the maintenance chain.

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MAINTENANCE VALUE CHAIN

It is a fundamental concept for promoting improvements within an organization.

Es una visión que involucra a todos los sectores de la compañía para añadir valor a los
products and services.
In this article, you will learn what this model consists of and how you can manage it.
efficiently.

Definition:

It is about a model that describes all the areas necessary to create a product or service.
successful.
It receives that name thanks to Michael E. Porter, who developed the concept within the framework of the
Harvard Business School.
The basis of his theory is that the competitive advantage of an organization derives from the many
discrete activities that it carries out. Each of them adds value to the product.

Thus, the value chain includes the steps involved in bringing a product from the
conception to distribution.

Among these activities is the acquisition of raw materials, manufacturing functions,


marketing activities, etc.

Parts of the value chain of maintenance

A _ Primary activities

They are the 'main ones', as they are in direct contact with the product or service that the customer
will hire. It consists of five components, and all are essential for adding direct value and
create competitive advantages

1) Inbound logistics includes functions such as receiving, storing, and managing the
inventory and the raw material. It is the first stage in the primary tasks of a chain of
maintenance value.

The operations include procedures to convert raw materials into a product.


finished. It is the manufacture of the product or development of the service.

3) Outbound logistics involves the management of activities to distribute a product.


finished or a consumer service.
4) Marketing and sales are the area of the value chain that is responsible for launching
strategies to improve the visibility of a product or service and reach the right audience
e.g. Advertising, promotion, and prices).

The services include programs to keep the products positioned in the


market and improve the consumer experience. Maintenance fits into this sector.

B_ Secondary activities (support)


The role of support activities is to supply primary activities so that they are more
efficient.

When the efficiency of any of the four support activities increases, this benefits
at least one of the five main activities.

1_ Supply: refers to how a company obtains raw materials. It includes management


of suppliers and the purchase of inputs, which is the first step for the value chain
for maintenance.

2_ Technological development: influences all areas of the production chain. The fact that
automating processes and simplifying management, for example, affects the value of a product
substantially increase.

Implementing telecommunications services and IT management are just some of the possibilities
to evaluate in this context, but a basic tool is theSoftware of
Maintenanceprofessional.

3_ Human resources management (HR): involves hiring and retaining workers who
will help the company by designing, marketing, and selling products. In turn, this
promotes the maintenance value chain.

4_ The infrastructure: includes the company's systems and the composition of teams
management (e.g. Planning, Accounting, Finance, Quality Control).
Management of the maintenance value chain
Companies have digital tools:

In this sense, Maintenance Software will allow you to make your work more effective.
ofpreventive maintenancetvoycorrecttvoBy doing so, you can add more value to a
product or service, and enhance customer satisfaction.

To be exact, a Maintenance Software will allow you to:

Manage atask scheduleautomatically.

Monitor the equipment.

Manage thework ordersof the workers.

Generate reports to better manage assets, adding value to the chain of


maintenance.

Some of the most chosen tools in this field areInfor EAM, MP


Softwarey eMaint.

htps://[Link]ſt[Link]/soſtware-de-mantenimiento

EJM: CMMS MP version 10

MP is a leading maintenance management software in Latin America. It organizes,


Plan and optimize the maintenance of your company. Document information about.
teams and locations. Plan jobs, generate and keep them updated automatically...

Software features

Mobile access

Billing

Calibration Management

Inventory management

Management of keys and locks

Work order management

Management of technicians

Predictive maintenance

Programming

Asset tracking

Tracking of service history

Preventive maintenance
Conclusions

The maintenance value chain is an area that the entire company must know. It is a
integral philosopher, which will make each sector aware of its influence on the final product.

Both primary and secondary activities are essential for production.


quality and a successful marketing phase.

Having digital tools for maintenance management is an added value in itself.


same, as it facilitates managing the entire maintenance value chain.

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