7-1.

Error Code Table

[Link] on the outdoor unit:
When the unit has the following trouble and the compressor stops running, The LED of outdoor control
board will show the error sequence automatically:
NOTE: ★：LIGHT O：FLASH ：OFF
Error Outdoor Failure the root cause my be one of the following
LED1 LED2 LED3
code Description
Mark description: the lights flash every second for the following faults
Normal   

Outdoor coil a. the outdoor coil sensor connect loose;

temperature ★  ★ b. the outdoor coil temperature sensor is failure;
sensor in trouble c. the outdoor control board is failure

a. the compressor exhaust temperature sensor

Compressor
connect loose;
exhaust
★   b. the compressor exhaust temperature sensor is
temperature
failure;
sensor in trouble
c. the outdoor control board is failure
a. the communication cable connect loose;
b. the communication cable is failure;
c. the connection between the filter board and the
Communication outdoor control board is incorrect or loose;
failure between the d. the connection between the filter board and the
  O
indoor unit and terminal is incorrect or loose;
outdoor unit e. the indoor control board is failure;
f. the PFC board is failure;
g. the power board is failure; h. the outdoor
control board is failure.
a. the fan motor run abnormally;
Current overload
★ O  b. the condenser or and evaporator is dirty;
protection
c. the air inlet and outlet is abnormally
a. the outdoor control board is short circuit;
Maximum current
★ O ★ b. the drive board is short circuit;
protection
c. the other components is short circuit
Communication
trouble between a. the connection wires connect loose
 ★ ★
outdoor unit and b. the outdoor board or drive board is failure;
driver
a. he EEPROM chip is loose;
Outdoor EEPROM b. the EEPROM chip inserted with opposite
★ ★ ★
in trouble direction;
c. the EEPROM chip is failure

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Compressor
a. the compressor exhaust temperature sensor is
exhaust
 O ★ failure;
temperature too
b. the refrigerant of the unit is not enough
high protection

a. the outdoor ambient temperature sensor

Outdoor ambient connect loose;
temperature ★ ★  b. the outdoor ambient temperature sensor is
sensor in trouble failure;
c. the outdoor control board is failure

Compressor shell a. the compressor exhaust temperature sensor

temperature too  ★ O connect loose
high protection b. the refrigerant of the unit is not enough
Anti-freeze
a. the indoor coil temperature sensor connect
protection with
loose;
cooling or overload
 O O b. the indoor coil temperature sensor is failure;
protection with
c. the indoor control board is failure
heating in indoor
d. the refrigerant system is abnormal.
unit
a. the outdoor drive board is failure;
Compressor drive
O  O b. the compressor is failure
in trouble
c. the outdoor control board is failure

a. the connection of the outdoor fan motor is

Outdoor fan motor loose; b. there are something
locked rotor O O ★ block the outdoor fan;
protection c. the fan motor is failure;
d. the outdoor control board is failure

a. the refrigerant is too much;

b. the outdoor fan motor is failure;
Outdoor coil anti-
c. the outdoor fan is broken;
overload protection  ★ 
d. the condenser is dirty;
with cooling
e. the air inlet and air outlet of the indoor unit and
the outdoor unit is not normally

a. The IPM board is failure;

b. The outdoor fan is broken;
c. The outdoor fan motor is failure;
IPM module
 O  d. The outdoor fan has been blocked ;
protection
e. The condenser is dirty;
f. The outdoor unit has been installed without
standard.

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 a. the PFC is failure;
PFC protection O  
b. the outdoor drive board is failure

Compressor pre
O ★ O it is normal mode in cold weather
heating process
Chip in outdoor a. Using the wrong drive board;
★  O
board in trouble b. Using the wrong compressor.
a. the supply voltage is higher or lower than
AC voltage higher normal;
★ ★ O
or lower protection b. the inner supply voltage of the unit is higher or
lower than normal
DC compressor a. the outdoor drive board is failure;
O O 
start failure b. the compressor is failure
Outdoor ambient
temperature too ★ O O a、Outdoor ambient temperature too low
low protection
There is a leak in
a. There is a leak in the indoor
the product (Just
O ★ ★ b. There is a leak in the outdoor
suitable for some
products only) c. There is a leak in the connecting pipe
Mark description: the lights flash every two seconds for the following faults
Protection against a. Radiator sensors fail
overheated outdoor    b. Detection circuit of the sensor on the
radiator control panel fails
a. The pressure switch fails
Protection of the b. The pressure detection switch on the control
system against too    panel fails
high pressure c. The measured value of the system pressure
exceeds the limit

protection of the
  ★ a. Check whether the outdoor valves are opened.
system abnormal
protection of the AU
a. Check whether the Dred sing required by AU grid
PeakSmart function
  ★ PeakSmart function was triggered by mistake.
(Just suitable for AU
products only)

When the compressor is in operation:

Mark description: ★：Light ：Flash ：Off; the flash cycle is 1S
No. LED1 LED2 LED3 Reasons for the current operating frequency
of the compressor is limited
1    Normal frequency rising and decreasing, no
limitation
2   ★ Frequency decreasing or prohibition of frequency
rising caused by over-current
3  ★ ★ Frequency decreasing or prohibition of frequency
rising caused by anti-freezing of refrigeration or
anti-overload in heating
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 4 ★  ★ Frequency decreasing or prohibition of frequency
rising caused by too high compressor discharge
temperature
5 Limit to the max operating frequency caused by
too low power voltage
6 ★ ★ ★ Operation at fixed frequency (in the case of
capability measuring or compulsory operation at
fixed frequency)
7    Protective frequency decreasing against outdoor
overload (overpower, over frequency conversion
rate, over torque, detection of DC under-voltage)
8 ★   Frequency decreasing caused by indoor and
outdoor communication fault
9  ★  Frequency decreasing or prohibition of frequency
rising protection against overload of outdoor
coiled pipe
10  ★  Frequency decreasing or prohibition of frequency
rising for power-saving when it is being used
simultaneously with other appliances

[Link] by the indoor unit:

2.1. The 7-segment tube of the indoor display board will show the error code automatically when the unit
has the following trouble:
Error Power Timer Running Sleep Remark：★Light o Flash x OFF
code The root cause is may be
1 2 3 4 Content Remark
one of the following
the error code a. The connection
will display when between the
the display board and control
communication board is loose;
EA
between display b. The indoor control board
board and is failure.
control board [Link] wiring of the display
have in trouble board is failure.

[Link] the unit has the following trouble and the compressor stops running, press the sleep button on the
remote controller for 4 times in ten seconds and the 7-segment tube of the display board will show the error code
as the following, if two malfunction happened at the same time, it need press the sleep button for 4 times again,
the LED will show the other error code.
Refer to the remote controller which the sleep key can set into 4 different combination ways (Hisense's new
design remote controller), when using to check the error codes only takes effect for pressing the sleep key 10
times in ten seconds instead of 4 times.
NOTE: If the troubleshooting inquiry display by 7-segment tube, then the error code will be displayed,
otherwise only the LED of the display board can show.
Running Timer Sleep Power Remark：★Light o Flash x OFF
Error
The root cause is may be one
code 1 2 3 4 Content Remark
of the following
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0 Normal

a. The outdoor temperature

The failure for sensor loose;
temperature b. The outdoor temperature
1 x o x x
sensor of sensor is failure;
outdoor coil c. The indoor control board is
failure
  ★  [Link] compressor exhaust
temperature sensor connect
Compressor
loose;
exhaust
[Link] compressor exhaust
2 temperature
temperature sensor is
sensor in
failure; [Link]
trouble
outdoor control board is
failure
★    [Link] IPM board is failure;
[Link] outdoor fan is broken;
[Link] outdoor fan motor is
failure;
IPM module
5 [Link] outdoor fan has been
protection
blocked ;
[Link] condenser is dirty;
[Link] outdoor unit has been
installed without standard.
★   ★ [Link] supply voltage is
AC voltage higher or lower than normal;
6 higher or lower [Link] inner supply voltage of
protection the unit is higher or lower
than normal
★  ★  [Link] communication cable
connect loose;
[Link] communication cable is
failure;
[Link] connection between the
filter board and the outdoor
Communication control board is incorrect or
failure between loose;
7 the indoor unit [Link] connection between the
and outdoor filter board and the terminal is
unit incorrect or loose;
[Link] indoor control board is
failure;
[Link] PFC board is failure;
[Link] power board is failure;
[Link] outdoor control board is
failure.

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 ★  ★ ★ [Link] fan motor run abnormally;
Current [Link] condensor and
8
overload evaporator is dirty;
protection [Link] air inlet and outlet is
abnormally
    [Link] outdoor control board is
short circuit;
Maximum
[Link] drive board is short
9 current
circuit;
protection
[Link] other components is short
circuit
   ★ Communication
a. the connection wires connect
trouble
loose
10 between
[Link] outdoor board or drive
outdoor unit
board is failure;
and driver
 ★   [Link] EEPROM chip is loose;
Outdoor
[Link] EEPROM chip inserted
11 EEPROM in
with opposite direction;
trouble
[Link] EEPROM chip is failure
 ★  ★ Outdoor
ambient
Outdoor ambient
12 temperature
temperature too low
too low
protection
★    Compressor [Link] compressor exhaust
exhaust temperature sensor is
13 temperature failure; [Link]
too high refrigerant of the unit is not
protection enough
★   ★ [Link] outdoor ambient
Outdoor temperature sensor connect
ambient loose;
14 temperature [Link] outdoor ambient
sensor in temperature sensor is failure;
trouble [Link] outdoor control board
is failure
★ ★   Compressor [Link] compressor exhaust
shell temperature sensor connect
15
temperature loose
too high [Link] refrigerant of the unit
protection is not enough
Anti-freeze [Link] indoor coil temperature
protection with sensor connect loose;
cooling or [Link] indoor coil temperature
16
overload sensor is failure;
protection with [Link] indoor control board is
heating in failure

55
 d. the refrigerant system is
abnormal.

[Link] PFC is failure;

17 PFC protection [Link] outdoor drive board is
failure
[Link] outdoor drive board is
DC compressor
18 failure;
start failure
[Link] compressor is failure
    [Link] outdoor drive board is
failure;
Compressor
19 [Link] compressor is failure
drive in trouble
c. the outdoor control board
is failure
★    [Link] connection of the
outdoor fan motor is loose;
Outdoor fan [Link] are something block
20 motor locked the outdoor fan;
rotor protection [Link] fan motor is failure;
[Link] outdoor control board
is failure
[Link] refrigerant is too
much;
[Link] outdoor fan motor is
Outdoor coil
failure;
anti-overload
21 [Link] outdoor fan is broken;
protection with
[Link] condensor is dirty;
cooling
[Link] air inlet and air outlet
of the indoor unit and the
outdoor unit is not normally
Compressor
it is normal mode in cold
22 pre heating
weather
process
a. Using the wrong drive
Chip in outdoor board;
24
board in trouble [Link] the wrong
compressor.
a. Radiator sensor fails
Overheated b. Detection circuit of the
26
outdoor radiator sensor on the control
panel fails
a. The pressure switch
Protection
fails
against too high
27 b. The pressure detection
system
switch on the control panel
pressure
fails

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 c. The measured value of
system pressure exceeds
the limit
a. The indoor room
temperature sensor loose;
The failure for
b. The indoor room
temperature
33 o x x ★ temperature sensor is
sensor of
failure;
indoor room
c. The indoor control board is
failure.
a. The indoor coil temperature
The failure for
sensor loose;
temperature
b. The indoor coil temperature
34 o x ★ x sensor of
sensor is failure;
indoor coil
c. The indoor control board is
temperature
failure.
 ★  ★ [Link] communication cable
connect loose;
[Link] communication cable is
failure;
[Link] connection between the
filter board and the outdoor
Communication control board is incorrect or
failure between loose;
36 the indoor unit [Link] connection between the
and outdoor filter board and the terminal is
unit incorrect or loose;
[Link] indoor control board is
failure;
[Link] PFC board is failure;
[Link] power board is failure;
[Link] outdoor control board is
failure.
Indoor a. The EEPROM chip loose;
38 o ★ ★ ★ EEPROM b. The indoor control board is
failure failure
a. There are something block
the indoor fan motor;
Indoor fan b. The fan motor cord connect
39 o x ★ ★ motor run loose;
abnormally c. The fan motor is failure;
d. The indoor control board is
failure
The failure for
Indoor The indoor control board is
41 ★ ★ o ★
grounding failure
protective

57