Release Notes for PaperPort SE

Release SE
English version
March 2004
Copyright © 2004 ScanSoft, Inc.
Please read this document for information about ScanSoft's PaperPort SE. The document contains the
following sections:
 System requirements
 Installing PaperPort
 Known issues

System requirements
To install and run PaperPort, your Windows-compatible PC must meet or exceed the following
requirements:
 Intel or Intel-compatible Pentium™ or higher processor.
 SVGA monitor with 256 colors or more, and 800x600 minimum pixel resolution.
 Microsoft Windows® 98 Second Edition (SE), Windows NT 4.0 with Service Pack 6 (SP6) or higher,
Windows 2000, Windows Me, or Windows XP.
 For Windows 98 SE and Me, 64 MB RAM minimum or higher.
 For Windows NT 4.0 SP6, Windows 2000, and Windows XP: 128 MB RAM or higher recommended,
64 MB minimum.
 Hard disk with a minimum of 80 MB free space.
 Microsoft Internet Explorer 4 or higher.
 CD-ROM drive for installation.

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PaperPort supports TWAIN and WIA (Windows Image Acquisition) compatible scanners, as well as the
Visioneer Strobe Pro, which has a proprietary driver. PaperPort SE does not support the following older
scanners: Visioneer Mx, Ix, Vx, and Strobe; HP 4S, and Compaq Scanner Keyboard.
PaperPort also supports TWAIN and WIA compatible digital cameras, and enables you to obtain and
manage images from other sources, such as Windows Explorer or the software program provided by the
camera manufacturer.

Installing PaperPort
This section provides information on installing and uninstalling PaperPort SE.
Note: If you have PaperPort Deluxe 7 or 8 on your system, installing PaperPort SE will overwrite the
Deluxe version. Features specific to Deluxe will no longer be available.

To install PaperPort SE
To install PaperPort SE, follow these steps:
1. Disable any anti-virus software programs and close all Windows programs that are currently
running on your computer. This is important to avoid conflicts that might occur.
2. Install PaperPort.
To install PaperPort from a CD — Insert the PaperPort CD in your CD-ROM drive, and in the
PaperPort installation window, click Install PaperPort. Then, follow the instructions on each screen.
If the PaperPort installation window does not appear, double-click the Start32 program on the CD - or
choose Run on the Start menu, type d:\[Link] (where d is the drive letter of your CD-ROM drive),
and then click OK.

To uninstall PaperPort SE
PaperPort creates internal files for thumbnail images. You can remove these files if you uninstall
PaperPort, or keep them if you prefer. It may be useful to keep them if you plan to reinstall your PaperPort
product.
 To keep the internal files and uninstall PaperPort, open Control Panel, go to Add/Remove programs,
select PaperPort, and click Remove. Then, follow the steps in the installation wizard.
 To remove the internal files and uninstall PaperPort, open Control Panel, go to Add/Remove
programs, select PaperPort, and click Change. The installation wizard will prompt you to remove the
files. Removing the files may take several minutes.

Known issues
This section lists known issues in PaperPort. It contains these sections:
 Installation
 Scanners
 Send To links
 Printing
 PDF files
Note: The ScanSoft web site provides a wealth of information about your PaperPort software, including
Technical Notes and software updates. Be sure to refer to the PaperPort Knowledge Base for
troubleshooting information related to a particular concern or to find answers to a specific question.

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Installation
 Installing PaperPort for only a single user makes PaperPort print drivers visible to all users
If you install PaperPort for only yourself, on a multi-user computer, other users cannot use PaperPort.
However, PaperPort print drivers will be enabled for other users but will not work properly. In some
configurations, if another user prints with PaperPort Black & White Image or PaperPort Color, the
print output will appear on your PaperPort desktop.
To resolve this issue, install PaperPort with the "for all users" option—or, restrict access to the
PaperPort printers. To restrict access, in the Windows Start menu, go to Printers, and then, in the
printer Properties dialog box, set the access rights you want.
 Canceling PaperPort installation can cause device driver error
When upgrading your version of PaperPort, do not cancel the installation before it completes.
Otherwise, the message "PaperPort Device Driver Unable to load DLL" may appear and the drivers
for your scanner may no longer be available.
If you experience this problem, reinstall the version of PaperPort that came with your scanner, restart
your computer, and then install PaperPort. After the installation is complete, restart your computer a
second time.

Scanners
 Some scanner models are not listed in the Scan pane
Some scanner models use proprietary software drivers and thus will not be listed in the Scan pane.
With some scanners, you need only insert the paper you want to scan into the scanner, and the
scanner will start automatically. You can then scan the item to the PaperPort desktop. For other
scanners, scan your pages as you normally do and copy or import the scanned pages to PaperPort.
 Unable to scan 8-bit (256 color) images on certain scanners
PaperPort does not support scanning 8-bit (256 color) images on certain scanners, such as the HP
OfficeJet K60xi, HP ScanJet 5470c with PrecisionScan Pro 3.1, and the Kodak i60 scanner.
If you encounter an error or problem when using one of these scanners to scan an 8-bit image, scan
the item at 24-bit.
 Unable to scan into PaperPort on Windows ME using a WIA driver
On Windows ME, PaperPort is designed to communicate with your scanner's TWAIN drivers, not with
WIA drivers. If you are using Windows ME, browse to your scanner manufacturer's website and
download the latest TWAIN driver for your scanner and operating system.
If your scanner model does not have a TWAIN driver, scan the document to your Windows Imaging
program. Then, save the file to My Documents\MyPaperPort Documents.

Send To links
 WordPerfect 10 might not print to PaperPort on Windows 98 or Me
On a Windows 98 and Windows Me system, the printing process may stop when you print a
document from WordPerfect 10 to the PaperPort desktop while PaperPort is closed.
To resolve this issue, simply launch PaperPort before you print a file from WordPerfect 10 to
PaperPort. As long as PaperPort is running, you can print from WordPerfect 10 to PaperPort at any
time.

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 Some program windows might appear behind the PaperPort window
When you drag an item to a program icon on the Send To bar, the window for that program may
occasionally be displayed behind the PaperPort window. Other types of windows, such as those that
display error messages and scanner dialog boxes, might also appear behind the PaperPort window
on occasion.
To bring any window to the front of other open programs, simply click the program icon in the
Windows taskbar at the bottom of your screen display.
You can also hold the Alt key and then use the Tab key to scroll through icons of open windows and
programs on your system. Release the Alt key to open the selected window.
 Using OmniPage or TextBridge as the OCR engine for Word does not retain the color of the
original file
If you have OmniPage or TextBridge installed, you can specify OmniPage or TextBridge as the OCR
engine to use when converting image items to editable text through the Word (or other text) link. Color
images will be converted as black and white text documents.
To retain color, use the OmniPage or TextBridge program link on the Send To bar, rather than the
Word program link. Then, in OmniPage or TextBridge, save the OCR result as a Word document
 Color images sent to the OmniPage link may appear black and white
You can send scanned documents to the OmniPage program to automatically extract text from the
image item. When you send an item that contains color images, however, the color of the images
might not be retained. Instead, the images will appear black and white when you display the item in
OmniPage.
To ensure that color is retained, specify PaperPort Image (.max) as the file type for items that you
sent to OmniPage. To tune this option, on the Send To bar, right-click the OmniPage program icon
and then click Send To Options. In the Convert to file type box, specify PaperPort Image (.max).

Printing
 Printing high-resolution files as PaperPort Color Image files
Depending upon your system configuration, you may encounter an issue when you print a high-
resolution color file from another program to the PaperPort desktop. If your system does not have
sufficient memory, you may receive the message "An error occurred while printing, or printing was
canceled" when printing.
To print the file from another program to the PaperPort desktop, specify a lower resolution setting in
the PaperPort Color Properties dialog box.
 Printing after upgrading Windows 98 or Me to Windows 2000 or XP
Upgrading from Windows 98 or Me to Windows 2000 or XP can remove the PaperPort print drivers—
PaperPort Black & White Image and PaperPort Color Image—from your computer.
To restore the print drivers, go to Control Panel and select Add or Remove Programs. In the
program list, select PaperPort and click the Change button. The PaperPort installation wizard will
start. Click Next, and in the Program Maintenance screen, click Repair. This option will reinstall the
missing print drivers. Simply follow the on-screen steps to complete the installation process.

PDF files
 Highlight annotations added to PDF files are not transparent in Adobe Acrobat Reader
Highlight annotations that you add to PDF files in PaperPort are not transparent when the PDF files
are viewed in Adobe Acrobat Reader 4.05 or earlier versions.

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 The highlight annotations will display properly when you view the PDF files in Acrobat Reader 5 or
higher.
 Unable to select annotations on some types of PDF files
The PDF file format supports a wide variety of annotations. You can annotate PDF files with
PaperPort annotations, such as lines, arrows, sticky notes, on so on. However, PaperPort does not
support all types of PDF annotation types.
If you want to manipulate or remove the annotations, you will need to open the PDF file in the
program in which the annotations were created.
 “Unable to open PDF file” message appears when using PaperPort SE
PaperPort SE does not support creating and editing PDF Formatted Text & Graphics (also referred to
as PDF Normal) files. When you perform an invalid operation, PaperPort displays the message that it
is “unable to open” the PDF file.
For handling PDF Formatted Text & Graphics files and other PDF files created outside PaperPort SE,
we recommend ScanSoft's PaperPort Pro 9 Office product.
With PaperPort Pro 9 Office, you can create PDF Formatted Text & Graphics files by using the Print
to PDF and Duplicate as PDF commands. You can also use page manipulation features, including
Stack, Unstack, Rotate, Duplicate Current Page, and Reorder Pages, with all PDF files.
In addition, you can use PaperPort's annotation tools to add notes and text, highlight text, draw lines
and arrows, or stamp a picture onto all your PDF files— and you can view properties of all PDF files,
and add keywords to PDF files for PaperPort search operations.
These features are specific to PaperPort Pro 9 Office. If you are using PaperPort SE and would like to
receive the added benefit of working with PDF Formatted Text & Graphics, please visit the ScanSoft
web site at [Link] for details and available purchase options.

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