Comprehensive Error Codes Guide
Comprehensive Error Codes Guide
Code
principal
Under-Code Comment
C1 10 Erreur unité corona (noir)
14 Corona unit error (color)
00 PTC Error
02 Heating element open error PTC
03 Heating element error PTC (short)
C4
10 No PTC control
10 Shading errors (black correction)
11 Shading error (white correction)
E6
14 CCD-ASIC anomalies
01 Erreur de données d'image MFP
03 Hard Drive Malfunction
04 HDD-ASIC Anomaly
05 Standard/extension memory read/write error (Card
MFP
06 Image data decoding error
08 Erreur de compatibilité de la mémoire MFP (carte MFP)
09 Incorrect memory format (Std/ext. memory) (Card
MFP)
10 Shading errors (black correction)
11 Shading error (white correction)
14 Anomalie CCD-ASIC
20 Laser detection error (N)
21 Laser detection error (C)
22 Laser detection error (M)
23 Laser detection error (J)
28 PCU-Laser connection error
29 Laser-ASIC frequency anomaly
42 Data error (ACRE ASIC)
46 Decoding error (ACRE ASIC)
48 Memory Error (ACRE ASIC)
49 Erreur de données de filigrane
50 Engine connection error
55 Card information total error (Detection of
engine)
E7
60 Combination error between the MFP card and another card
firmware
61 Combination error between the MFP card and the PCU card
65 EEPROM MFP total verification error
80 Communication error of the MFP-SCU card
E7
90 Communication error between MFP card - PCU
EC Automatic toner density adjustment error (level
sampling 76 - 117/139 - 178
The automatic toner density adjustment error (excess of
toner)
EE
EU Automatic setting error toner density (insufficiency
of toner)
00 Communication error between the finish module card and
PCU
03 Malfunction in the ascent of the paper output roll
of the definition module
08 Stapler shift error
10 Malfunctions of stapling
11 Socket malfunction in finishing module
15 Malfunction in the rise of the output plateau
end module paper
19 Malfunction of the AV finishing module alignment
F1
20 Malfunction of the rear finishing module alignment
ERROR CODES
21 Finishing module fan error
22 Malfunction of the engine of the finishing module
23 Malfunction of the finishing module shutter
31 Paper folding error in horse puncture
32 Communication error between the finishing module and the
perforation module
33 Shift operation error of the drilling unit
34 Malfunction of drilling module
36 Paper edge detection error of perforation module
37 Backup RAM error in finish module
38 Backup data module RAM error
perforation
39 Erreur capteur de déchets de papier module de perforation
41 Malfunction of paper positioning in injection
cheval
43 Malfunction of alignment horse sting
45 Erreur agrafeuse piqûre à cheval
47 Paper transport engine error from the horse stitch
F1
50 Copier combination error - finishing module
22 Discharge lamp error (NO
23 Discharge lamp error (C)
24 Erreur lampe de décharge (M)
25 Erreur lampe de décharge (J)
39 Malfunction of the thermistor of the unit
treatment
40 Erreur capteur de densité toner (NOIR)
41 Toner density sensor error (CYAN)
42 Toner density sensor error (MAGENTA)
43 Toner density sensor error (YELLOW)
45 Color image density sensor error
49 Laser thermistor problem
50 Drum Phase Sensor Error Black
51 Drum phase sensor error CL (machine 41 sheets)
Drum phase sensor error CL (CYAN) (machine 50
leaves)
52 Drum phase sensor error CL (MAGENTA) (machine
50 sheets
53 Erreur capteur de phase tambour CL (JAUNE) (machine 50
leaves)
58 Malfunction of the treatment humidity sensor
64 Toner power failure (N)
65 Toner feed malfunction (C)
66 Toner power supply malfunction (M)
67 Toner feed malfunction (J)
70 Incorrect ink cartridge detection (BLACK)
71 Incorrect ink cartridge detection (CYAN)
72 Incorrect ink cartridge detection (MAGENTA)
73 Incorrect ink cartridge detection (YELLOW)
74 Black CRUM Error
75 CRUM cyan error
F2
76 CRUM error magenta
CODES D’ERREUR
F2 77 Yellow CRUM error
78 Density sensor error in image alignment
(Anomalie du taux de réflexion surface de la courroie de
transfer
F3 12 Paper feed malfunction of tray 1
22 Paper feed malfunction of warehouse 2
00 Open thermistor (TH_UM AD2)
01 Open thermistor (TH_LM)
02 Open thermistor (TH_US)
03 Open thermistor compensation error (TH_UM
AD1)
H2
04 Open external heating thermistor (TH_EX1)
H2 05 Thermistance de chauffage externe ouverte (TH_EX2)
00 High temperature issue of the oven unit (TH_UM)
01 High temperature problem of the furnace unit (TH_LM)
02 High temperature problem of the oven unit (TH_US)
04 High temperature issue of the oven unit (TH_EX1)
H3
05 High temperature issue of the oven unit (TH_EX2)
00 Low temperature problem of the oven unit (TH_UM AD2)
01 Low temperature problem of the oven unit (TH_LM)
02 Low temperature problem of the oven unit (TH_US)
04 Low temperature problem of the oven unit (THE)
H4
30 Input circuit error thermistor (Tl-I_UM)
H5 01 5 détections continues de bourrage n'ayant pas atteint
POD1
10 Error recovering from a low oven temperature (TH_UM
AD2)
11 Error retrieving a low temperature oven
(TH_LM)
12 Erreur de récupération d'une basse température four (Tl-
I_US)
H7
14 Error retrieving a low oven temperature
(TH_EX)
L1 00 Problème d'alimentation scanner
L3 00 Scanner return error
02 Paper feed motor malfunction
03 Oven motor error
04 Development engine malfunction (BLACK)
05 Malfunction of the development engine
(COLOR)
06 Malfunction of the transfer unit rise
11 Shift motor malfunction
16 Malfunction release of the pressure oven
30 Dysfonctionnement moteur du ventilateur MFP
31 Malfunction of the cooling fan of
paper output
32 Cooling fan malfunction card
power supply
34 Moteur du ventilateur de refroidissement laser
35 Cooling fan malfunction oven
45 Cooling fan failure toner
cooling fan of
toner 1, 2)
50 Dysfonctionnement du ventilateur de traitement
L4
56 Dysfonctionnement du ventilateur de refroidissement
back
ERROR CODES
L4 57 Cooling fan malfunction
toner (toner cooling fan 3)
58 Ozone exhaust fan malfunction
L6 10 Failure of the polygonal engine
01 Full wave signal detection error
02 Complete wave signal error
L8
20 Motherboard/MFP communication error
PC - Personal meter not installed
U1 01 Battery malfunction
00 EEPROM read/write error (MFP)
05 Inconsistency between SRAM contents MFP card / HDD
10 Total error while checking the index
user authentication on SRAM
11 Total EEPROM counter verification error MFP Card
22 Total error during SRAM memory verification
the MFP card
23 Total error during the verification of personal data
from the SRAM memory of the MFP card
24 Error during meter total verification
SRAM memory user authentications
(MFP card)
30 Inconsistency of serial number data between MFP Card and
PCU card
50 Error during data verification of authentication data
hard drive user
60 Watermark data error
80 EEPROM read/write error SCU card
81 EEPROM verification total error (SCU card)
90 EEPROM read/write error PCU card
U2
91 EEPROM verification total error (PCU card)
00 Power supply document communication error
16 Power supply fan malfunction
document
30 Malfunction in the rise of the feeding platform
document
31 Malfunction of the feed plate rise
document
U5
40 Power supply installation error document
00 Paper supply communication error PCU/furniture
01 Malfunction in the loading of the feeder.
papier 1 du meuble
02 Malfunction of the food supply rise
paper 2 of the furniture
09 Malfunction of MCC rise
10 Paper transport unit motor malfunctions
paper feeding of the furniture
20 Communication error between POU card and MGC
21 Malfunction of the MCC paper transport engine
U6
22 Failure of the 24V power supply of the MGC
4 I like 4 comments