IKEA IT AB

WebECIS R5.0
User Manual Guide

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Contents
1 Login .................................................................................................................................................... 7
1.1 XCAG Login..................................................................................................................................... 7
1.2 Supplier Role in WebECIS Application ........................................................................................... 7
1.3 Databases WebECIS Application .................................................................................................... 8
1.4 Login WebECIS Application ............................................................................................................ 9
2 Logout ............................................................................................................................................... 10
3 Supplier parameters.......................................................................................................................... 11
3.1 Supplier Info Main ....................................................................................................................... 11
3.2 Supplier Info VMR (to be filled in only by suppliers who create VMR orders) ........................... 13
3.3 Supplier Info Pickup ..................................................................................................................... 14
3.4 Supplier Info CSM ........................................................................................................................ 15
3.5 Supplier Info Invoice .................................................................................................................... 17
3.6 Supplier Info Hide/Show .............................................................................................................. 19
3.7 Supplier Info User ........................................................................................................................ 20
3.8 Supplier Info LD/CDPS/ITM ........................................................................................................... 22
4 Seller Info .......................................................................................................................................... 24
5 Search for Pick-up addresses ............................................................................................................ 26
6 User preferences ............................................................................................................................... 28
7 Article ................................................................................................................................................ 30
7.1 Search for article.......................................................................................................................... 31
7.2 Add statement of compliance to an article. ................................................................................ 32
7.3 Delete statement of compliance to an Article ............................................................................ 34
7.4 Copy SOC to other articles ........................................................................................................... 35
7.5 Manage statement of compliance...............................................................................................
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8 DWP................................................................................................................................................... 38
8.1 Search DWP of an article: ............................................................................................................ 39
8.2 How to Create ULL file ................................................................................................................. 40
8.3 Generate Load Designer File (Export current Article) ................................................................. 42
9 Basic Flow Business Unit Information ............................................................................................... 45
10 Tasks and Information list ................................................................................................................. 48
10.1 Basic Flow Task and Information list .......................................................................................... 48
10.2 View Late Unconfirmed orders: ................................................................................................. 49
10.3 View Pending Orders: ................................................................................................................ 50
10.4 View Orders Out of Plan: ........................................................................................................... 51
10.5 View Order Change Request (DDC):........................................................................................... 52
10.6 View Consignment for Dispatch:................................................................................................ 53
10.7 View Delayed Orders: ................................................................................................................ 54
10.8 View Cancellation from IKEA ..................................................................................................... 55
10.9 View Cancelled Orders: .............................................................................................................. 56
10.10 View Early Dispatch needed: .................................................................................................... 57
10.11 View Consignment proposal for LD: ......................................................................................... 58
10.12 View Consignment proposal for CDPS:..................................................................................... 59
10.13 ITM Planned Consignments ...................................................................................................... 60
10.14 Download VMR Report files .................................................................................................... 61
10.15 Download E-Sign Invoice (ELISA) files....................................................................................... 62
10.16 Download files .......................................................................................................................... 63
11 Order Maintenance ............................................................................................................................. 65
11.1 Search Order .............................................................................................................................. 66
11.2 Confirm Order line: .................................................................................................................... 77
11.3 Confirm Window ........................................................................................................................ 78
11.4 Move Order ................................................................................................................................ 78
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 11.5 Move Window ............................................................................................................................ 79
11.6 Cancel Window .......................................................................................................................... 80
11.7 Change Quantity of order line: .................................................................................................. 81
11.7.1 Update quantity ....................................................................................................................... 81
11.7.2 Split Quantity ........................................................................................................................... 81
11.8 Head button Functionality ......................................................................................................... 83
11.9 Select all button functionality .................................................................................................... 84
11.10 Order Report opening from Order Maintenance ...................................................................... 85
11.11 Export File from Order Maintenance ........................................................................................ 86
11.12 Copy Clip from Order Maintenance .......................................................................................... 90
12 VMR Order ........................................................................................................................................... 95
12.1 Create VMR order ....................................................................................................................... 96
12.2 Create VMR Transit order ........................................................................................................... 98
13 DDC Accept/Reject Order Change..................................................................................................... 101
13.1 View change request................................................................................................................. 103
13.2 View cancel request .................................................................................................................. 104
13.3 Accept /Reject change request ................................................................................................. 105
14 Consignment ................................................................................................................................... 106
14.1 Create Consignment: ............................................................................................................... 106
14.2 Adding Orders to a Consignment............................................................................................. 109
14.3 Adding HM to a Consignment .................................................................................................. 110
14.4 Updating/removing orders in a Consignment ......................................................................... 112
14.4.1 Updating Quantity of order line ............................................................................................. 112
14.4.2 Remove order lines from consignment .................................................................................. 113
14.5 Book Transport:........................................................................................................................ 114
14.6 Transport Confirmation ........................................................................................................... 115
14.7 Consignment Dispatch ............................................................................................................. 115
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 14.8 Open Invoice from Consignment ............................................................................................ 116
14.9 Save Consignment Information............................................................................................... 116
14.10 Search Consignment ............................................................................................................... 117
14.11 Recalculation of DWP ............................................................................................................. 118
14.12 Create Consignment from LD files: ......................................................................................... 119
14.13 Create Consignment from CDPS: ............................................................................................ 129
14.14 Alternate way of Create Consignment with CDPS .................................................................. 134
15 Invoice ............................................................................................................................................. 136
15.1 Generate Report from Invoice ................................................................................................. 137
15.2 Change Invoice ......................................................................................................................... 137
15.3 Export Invoice ........................................................................................................................... 139
16 PDC Flow ............................................................................................................................................ 140
17 Order Report.............................................................................................................................. 143
17.1 Generate Order Report ............................................................................................................. 143
17.2 Create a Query as Matrix........................................................................................................... 148
18 Consignment Reports:..................................................................................................................... 153
18.1 Generate Transport Booking:................................................................................................... 153
18.2 Generate Consignment Information MHS ............................................................................... 154
18.3 Generate Consignment Information ........................................................................................ 155
18.4 Generate Statement of Compliance ........................................................................................ 156
18.5 Generate Packing list 1 Article Level ........................................................................................ 157
18.6 Packing list 2 Article Level (Importer Russia) ........................................................................... 158
18.7 Generate Packing list 3 – For Loading with Transit orders ...................................................... 159
18.8 Generate Invoice – Import Russia ............................................................................................ 160
18.9 Generate Invoice Report .......................................................................................................... 162
18.10 Generate Invoice Summary ..................................................................................................... 163
18.11 Generate Packing Label for DDC/COS ..................................................................................... 164
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 18.12 Generate Consignment Information for DDC/COS ................................................................. 165
19. ITM Articles.................................................................................................................................. 166
19.1 Manage Article-Address Mapping .......................................................................................... 166
19.2 How to set deviating pick-up address for specific (group of) article ...................................... 166
19.3 Pick-up address change on order line level ............................................................................ 167

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1 Login
1.1 XCAG Login
Enter your Username
Enter your Password
Press Ok

1.2 Supplier Role in WebECIS Application

Supplier role has access both to Production and Education database in WEB ECIS.

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1.3 Databases WebECIS Application
WebECIS application supports two databases
Production – For Business - To maintain and send-receive to IKEA the data for the daily business.
Education – For Education - To be used by Supplier for education purposes, to educate users at
supplier.

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1.4 Login WebECIS Application
1. Enter Username

2. Enter Password

3. Select Database

4. Press Login
All the supplier nos. mapped to the user appear in the drop-down menu. If user works with only one
supplier no. there will be only one choice in the drop-down menu.

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 2 Logout

Users can logout from the application by clicking on Logout as shown in the screen below

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3 Supplier parameters
3.1 Supplier Info Main

1. Goto ‘Supplier’ menu on menu bar present on dashboard.

2. Click on Supplier Info.

3. Window Supplier Information opens up with the information under the Tab=Main

4. Supplier has to fill in Supplier name and Trading Office number and then press the
button save.

5. Address values will be blank. User need to enter data for address fields.

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 6. The information is saved. All other information under Supplier Information is sent
from IKEA Trading system GPS to ECIS. (What is sent from IKEA Trading system GPS is
the pick-up address of the supplier.)

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3.2 Supplier Info VMR (to be filled in only by suppliers who create VMR orders)
1. Go to ‘Supplier’ menu on menu bar present on dashboard.
2. Click on Supplier Info.
3. Window opens with supplier information under the Tab=Main.

4. Click on the Tab=VMR. Window VMI Information opens up

5. VMR Order number has to be inserted if supplier is going to use VMR
6. ECIS Super-user will indicate to supplier which order no to insert.
As example, first supplier in TSO001 receives 001901. Second supplier in TSO001
receives 001902 and so on.
Note! Only the last three digits (901 and 902 in the above examples) shall be entered in
the text-field.

7. Fill in VMR Total Pallet if the total quantity for the order number and article number
should be created on 1 single order line and click on button save.

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3.3 Supplier Info Pickup
1. Go to ‘Supplier’ menu on menu bar present on dashboard.

2. Click on Supplier Info.

3. Window opens up with supplier information under the Tab=Main.

4. Click on Tab=Pickup

5. Window with Pickup addresses is visible.

This information is sent from IKEA Trading system GPS to ECIS.
On this tab, save is disabled. It is only possible to view the data.

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3.4 Supplier Info CSM
1. Go to ‘Supplier’ menu on menu bar present on dashboard.

2. Click on Supplier Info.

3. Window opens up with supplier information under the Tab=Main. 4. Click on Tab=Csm

5. Window with Csm Information opens up.

6. Select Pick Up Seq. No if you have more than 1 to come up as default when you do a
Transport Booking.

A - Select Terms of Delivery. These are the terms agreed between Supplier and IKEA

B - Select Terms of Delivery Place

C -Terms of Payment is a default value which does not have to be filled in

D -Select the Transport Mode that should come up as a default when creating a
Transport Booking.
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 E - Message to CNS: This can be used if you want to send the same message on all
Transport Bookings to IKEA Transport system CNS

G - Select Far East CP Consignment if needed (Valid only for Asian suppliers)

H - Asia sup: BL LuId mandatory: If this is ticked (marked) then you must fill in Bill of
lading and Loading Unit identity before you can do a Dispatch in Consignment screen.

I - Packages Calculation Method for Packing list 1 and Packing list 2.

There are 4 different methods to show no. of packages in consignment.

• Sum of UL+MP+CP (from DWP) that is the most common.

UL=Unit Load
MP=Multipack
CP=Consumer package

• Number of MP (rounded up)

Mostly used by suppliers in Asia.

• Number of Consumer Packages, CP

Mostly used by suppliers using order type=L

• Number of Labels
Used by suppliers using order type=L and suppliers producing worktops.

7. Click on button save when all data have been entered.

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3.5 Supplier Info Invoice
1. Go to ‘Supplier’ menu on menu bar present on dashboard.

2. Click on Supplier Info.

3. Window opens up with supplier information under the Tab=Main.

4. Click on Tab=Invoice

5. Window with Invoice Parameters opens up.

6. A - Fill in VAT % on Articles.

B - Select Invoice Calculation Method
i) VAT based on Sum of net amount on each row (PL/NL)
ii) VAT based on total net amount
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 iii) VAT based on total net amount, rounded gross amount
iv) VAT based on HST/GST/PST (CA)
v) No VAT Calculation
vi) No VAT, Rounded Total Amount
C - Select Seller

D - VAT Text to be printed on Invoice (for Suppliers in the European Community)

F - VAT Text intra EU= Vat zero-rated intra-community supply of goods

G - VAT Text export EU= Vat zero-rated export supply of goods

7. Click on button saves. Information will be saved.

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3.6 Supplier Info Hide/Show
1. Go to ‘Supplier’ menu on menu bar present on dashboard.

2. Click on Supplier Info.

3. Window opens up automatically with supplier information under the Tab=Main.

4. Click on Tab=Hide/Show

5. Window Hide/Show opens up.

6. If you want 2 extra buttons in Invoice screen, then mark VAT % Invoice screen.
Two extra buttons will be added on Invoice screen where you can manually Add VAT
% or Remove VAT %.

7. Mark “Menu in the grids” to enable “Advance Filter” option at all grid columns.

8. Mark Send Invoice to remove “Send invoice” button from Invoice screen.

9. Mark Head (Customer info for DDC Orders) to remove this button from the Order
Maintenance screen. Button Head has been removed from the screen.
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 10. Mark Automatic Add Pallets to consignment to remove this button from the
Consignment screen. Button has been removed from the screen.
11. Mark Load Meter to remove this button from the consignment screen.

12. Click on save button. Changes will be saved.

3.7 Supplier Info User

1. Go to ‘Supplier’ menu on menu bar present on dashboard.
2. Click on Supplier Info.
3. Window opens with supplier information under the Tab=Main.

4. Click on Tab=User

5. Window as above opens. As default these data will be marked:

6. A -IKEA Article Name, applicable for all fields where there is article description
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 B- To apply “own description” updating will have to be done on all article numbers.)

C– Show date in all fields where date is shown

D – User search for consignment summary.
E – Automatic search shows all consignment automatically in Consignment summary

F – Show Transit Orders, to show an extra column field as above with Transit ‘Y’ or ‘N’
will be visible in Order Maintenance screen.
Note! Under each order headline listed in the grid in there can be more than one order
line that has been grouped together. Therefore, it needs to be mentioned that the value
in column *Transit’ is ‘Y’ whenever there is at least one order line (of those that have
been grouped together) having an End Receiver that differs from the Receiver. In other
words, order headlines with ‘Transit’ = ‘Y’ can contain a mixture of both “Transit” and
“Non-Transit” orders.

G – Limit the no of decimals to 0 .

(2 decimals have to be used for work-tops articles.)

H -Show New Orders’: all new orders with status=NEW will be displayed automatically
in window Order Report when it is opened.
I - Open Invoice for Russia automatically: the Invoice for Russia (in csm report) will be
opened automatically when the Receiver is in Russia

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3.8 Supplier Info LD/CDPS/ITM
1. Go to ‘Supplier’ menu on menu bar present on dashboard.

2. Click on Supplier Info.

3. Window opens up with supplier information under the Tab=Main.

4. Click on Tab=LD/CDPS/ITM

5. Window as above opens up.

6. To work with Load Designer the first step is that Use Load designer must be marked.
To export LD files, click on button ‘Export Empty Consignments and order lines to Load
Designer’. File dialog will open to select path where we can save files. You can also
export empty consignment and order lines to Load Designer.

7. To work with CDPS the first step is to mark CDPS tick-box.

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 8.’View ITM Csm’ checkbox is present to view STMS consignments created in ITM
system, using auto search option on consignment summary screen.
On order maintenance screen, ’Send SAN’ button will become visible to send Stock
available notification date on order lines level. This is valid only for suppliers included in
ITM planning.

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4 Seller Info

1. Go to ‘Supplier’ menu on menu bar present on dashboard.

2. Click on Seller Info.

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 3. Window Seller information is visible.
This screen contains data only if the Seller no. (or more than one Seller) is different than
Supplier no. If Supplier no and Seller no are the same, this screen is empty.
Seller information is sent from IKEA Trading system GPS to ECIS.

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5 Search for Pick-up addresses

1. Go to ‘Supplier’ menu on menu bar present on dashboard.

2. Click on Pick-Up Addresses. Pickup tab on supplier Info screen opens.

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 3. All supplier Pickup addresses are visible. This information is the same as in Trading
system GPS and it is sent to ECIS.

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6 User preferences

1. Go to ‘Supplier’ menu on menu bar present on dashboard.

2. Click on User Preferences.

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 3. All this is already described in flow “Supplier info user”.

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7 Article

1. Under Maintenance tab, user can find Article option.

2. Click on Article under Maintenance menu.

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7.1 Search for article

1. From article dropdown, select article number.

2. Click on find button.

3. Own description, article name, unit value will be populated on screen.

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7.2 Add statement of compliance to an article.
The Statement of Compliance is a legal requirement for products containing board materials. It
should also be used if you (supplier) have FSC certification for the raw material used in the
products.

[Link] for an article

2. Click on Add Compliance [Link] will be added to grid.

3. Click on save button .Message will appear “Data saved successfully.”

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7.3 Delete statement of compliance to an Article
1. Search for an article for which statement of compliance is added.

2. Select compliance by checking checkbox.

3. Click on delete button. Compliance will be deleted.

4. Click on save button to save changes.

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7.4 Copy SOC to other articles

1. Select an article with SOC present on it.

2. Click on fetch article button.
3. Move articles to list box above Copy and save button. Compliances will be copied to
selected articles.

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7.5 Manage statement of compliance

[Link] article screen

2. Go to Statement of compliance menu.

3. All available compliances will be listed in grid.

4. User can edit or delete any [Link] will be deleted for all articles of supplier.

5. Disconnect will discontinue selected compliance for all articles.

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8 DWP

1. Go to maintenance menu on dash board.

2. Click on DWP

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8.1 Search DWP of an article:

1. Select article from dropdown.

2. DWP data will be populated in fields. This information can be valid for all receivers but there
can be different DWP per Receiver as well. The information is valid from a date to a date.

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8.2 How to Create ULL file
1. On DWP screen, Click on file and then click on export DWP for Articles to ULL
Manager.

2. Message as above.

3. Click OK to create export file.

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 4. Window opens then user must select Export Directory.

5. Click on OK.

6. Message as above.

7. Click on OK. ULL file is exported.

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8.3 Generate Load Designer File (Export current Article)

1. Click on Load Designer and click on Export current Article.

2. Message as above.

3. Click OK to continue.

4. The file will be exported to the path mentioned by the user in open pop up.

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9 Basic Flow Business Unit Information
Pre-conditions
ECIS must be started and there must be data for the supplier selected.

The use case starts when the user has started ECIS, and entered the “Menu” screen and
clicked on the Main menu->Maintenance-> Business Unit Information. There is also path
to go directly to Buyer/Invoice Receiver by (Main menu->Maintenance->Buyer/Invoice
Receiver) and Goods Receiver by (Main menu->Maintenance->Goods Receiver).

1. Click on the Business Unit Information icon from the Main Menu ->Maintenance
Tab. The BU Information screen opens.

2. Click on the Buyer Tab on the BU Information screen will show the information in
it. Search can be performed in Buyer tab on the basis of Code, Country, Name or taking
them in combination.
Buyer Info – Buyer Information can be manually entered in this multi-line text box.
Custom Info – Custom Info can be manually entered in this multi-line text box.
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 Click on the check box for “Print custom text on Consignment information list “will print
the information on the “Invoice” and “Invoice Importer Russia” reports.

Click on grid columns header to sort the data ascending or descending.

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 3. Click on the Goods Receiver Tab on the BU Information screen will show the information
in it. Search can be performed in Goods Receiver tab on the basis of Code, Country,
Name or taking them in combination.

Value for the “Address SeqNo. Set by Supplier” should be selected from dropdown if
different from the default seq. no. 1. This pre-defined sequence no will be shown
automatically in the consignments created for that receiver.

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10 Tasks and Information list
10.1 Basic Flow Task and Information list
Pre-conditions
ECIS must be fully installed and there must be Orders and Consignments available.

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 10.2 View Late Unconfirmed orders:

All orders with status= New, Pending and unconfirmed are visible if the below criteria is
fulfilled.

Rules for this as below for the different Order types

If Order Type is any of the types ‘L’, ‘B’, ‘E’, ‘S’, ‘J’

If Order Date is two days earlier than current date

If Order Type is either ‘I’ or ‘F’

If Order Date is 7 days earlier than current date

User can click on Print to get it printed on a laser printer or click on Copy Clip and then
paste it into MS Excel.

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 10.3 View Pending Orders:

All Orders that has been changed but not confirmed are visible.

User can click on Print to get it printed on a laser printer or click on Copy Clip and then
paste it into MS Excel.

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 10.4 View Orders Out of Plan:
All orders which have outstanding balances not yet dispatched in the current week or
earlier.

User can click on Print to get it printed on a laser printer or click on Copy Clip and then
paste it into MS Excel.

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 10.5 View Order Change Request (DDC):
All Order numbers with Change or Cancel Requests are visible.

User can click on Print to get it printed on a laser printer or click on Copy Clip and then
paste it into MS Excel.

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 10.6 View Consignment for Dispatch:
All Consignments that has not been dispatched in time are visible.

User can click on Print to get it printed on a laser printer or click on Copy Clip and then
paste it into MS Excel.

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 10.7 View Delayed Orders:
All orders which have outstanding balances not yet dispatched and which have been
moved forward in time are shown.

User can click on Print to get it printed on a laser printer or click on Copy Clip and then
paste it into MS Excel.

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 10.8 View Cancellation from IKEA

Click on “Cancellation from IKEA’ button to view Auto Cancelled Orders

User can click on Print to get it printed on a laser printer or click on Copy Clip and then paste
it into MS Excel.

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 10.9 View Cancelled Orders:

Orders which has been cancelled in WebECIS

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 10.10 View Early Dispatch needed:
All Orders that IKEA want supplier to do deliver earlier then it was agreed from the
beginning are visible

User can click on Print to get it printed on a laser printer or click on Copy Clip and then
paste it into MS Excel.

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 10.11 View Consignment proposal for LD:
All Consignment proposals from LD are visible.

User can click on Print to get it printed on a laser printer or click on Copy Clip and then
paste it into MS Excel.

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 10.12 View Consignment proposal for CDPS:
All Consignment proposals are visible.

User can click on Print to get it printed on a laser printer or click on Copy Clip and then
paste it into MS Excel.

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 10.13 ITM Planned Consignments

User can click on Print to get it printed on a laser printer or click on Copy Clip and then
paste it into MS Excel.

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 10.14 Download VMR Report files
VMR Report files can be downloaded by double-clicking the link appear in the
Dashboard as shown below

Select the files need to be download and click download button. The files will get downloaded in your system.

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 10.15 Download E-Sign Invoice (ELISA) files
E-Sign Invoice files can be downloaded by double-clicking the link appear in the
Dashboard as shown below

Select the files need to be download and click download button. The files will get downloaded in your system.

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 10.16 Download files
Drawing files can be downloaded by double-clicking the link appear in the Dashboard as
shown below

Click on “Show Files” button to generate list.

Select the files need to be download and click download button. The files will get downloaded in your system.

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11 Order Maintenance

Order maintenance screen can be opened in two ways. Through

Order maintenance button and via maintenance menu

1. Click on Order maintenance.

2. Order maintenance screen is opened.

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11.1 Search Order
1. Fill required search criteria for Ex: order number, status, receiver, article order type
date etc.

2. Click on find button. Order lines with matching search criteria will be displayed in
grid below search fields.

3. User can move through data by changing the pagination. Default page size is set to
50. It is recommended to keep this default not to impact in a negative way the response
time.

On this screen, there are buttons for confirmation move to new date, cancellation and
updating of orders.

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 Drag and Drop columns:

A new feature implemented to drag and drag the column to the required position in the
grid.

Place a cursor on column header, hold and drag & drop to the required position

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 Advance Rolling Menu:

A new option has been provided on grid to filter the required data easily.

Advance rolling menu is visible only when “Menu in the grids” option is selected at Supplier-

User Preferences Menu

Click on any column header to open “Advance Filter Rolling” Menu

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➢ Advance Filter:
Click on the option “Advance Filter” to open Advance filter window.

Select the appropriate option against the column name and enter filter text

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For the date fields, click on “show calendar” icon to open calendar window.

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Enter the required date /select from the calendar and click on “Search” button to generate the
list.

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 ➢ Sorting Ascending/ Descending

Click on column header and click on the option “sort ascending” or “sort descending” to
sort the column data accordingly.

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 ➢ Hide
Hide option is available on non-mandatory columns
Click on the option “Hide” on hide the particular column.

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 ➢ Column Chooser:

Click on column chooser option on rolling menu, to view the possible columns to show
or hide.

Click on “Hide” to hide the column and “show” to unhide the column.

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 Click on “Hidden columns” icon on column header and click on specific column to unhide.

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 > Move To:

Select the option “Move To” and click on required option to move the column – Move First,
Move Last, Move Right and Move Left

11.2 Confirm Order line:

1. Select order lines and click on confirm button. A window opens as displayed below.

2. Confirm window will open as displayed below with selected order lines.

3. Orders in statuses like New, Conf, Pending and Re-Conf can be confirmed.

4. Click on Confirm button. All order lines on this window are confirmed.

Note: ’Re-Conf’ status is achieved after confirming an already confirmed order.

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11.3 Confirm Window

11.4 Move Order

1. Select order lines on order maintenance main grid.

2. Click on Move button present at the bottom of screen. Move window will open.

3. On this window, select order lines that are to be move d to new date.

4. Select reason code and date. Date must be greater than or equal to today’s date.

5. Click on Move button. Move window will be closed .Selected order line will have
status as ‘Pending’. user need to confirm order line. Plan date will be equal to new
date set on move window.

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11.5 Move Window

Note: Order cancellation has to be agreed with IKEA.

1. Select order lines on order maintenance main grid.

2. Click on ‘Cancel’ button present at the bottom of screen.

3. Cancel window will open as shown below.

4. Select order lines that are to be cancelled.

5. Enter reason code and click on ‘Cancel Selected Lines’ button. Order lines will move to
status ‘Pending’. User need to confirm those order lines to change status to
‘Cancelled’.

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 Note:

a. User cannot cancel L type order.

b. Validation will appear while cancelling Activity orders

c. Order line attached to consignment cannot be cancelled.

11.6 Cancel Window

Order lines selected on order maintenance main grid are displayed here. This screen is used to
cancel order line(s). Reason code needs to be filled in.

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11.7 Change Quantity of order line:
1. Select order line(s) on order maintenance screen.
2. Click on Change button present at the bottom of screen.
3. Change order window will open.
4. Select order line to update or split quantity. Only one order line can be updated at a
time.

11.7.1 Update quantity

1. Select reason code and enter quantity.

2. Quantity cannot be updated to 0.

3. Click on Update Qty button.

4. Order line moves to pending status with quantity update d to new value. If updated
quantity is not in multiples of unit load of article, validation message appears.

11.7.2 Split Quantity

1. Select reason code and enter quantity.

2. New value cannot be greater than or equal to current qty.
3. Select date value as new plan date.
4. Click on Split button.
5. Validation appears if new qty is not in multiple of unit load or multipack.
6. New row will be created with qty as new value and plan date as new date. For
existing order line ,qty will be current qty-new qty. Order line .moves to pending
status/

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11.8 Head button Functionality

This screen is mainly used for L type order i.e. Customer orders

1. Login with supplier having L type orders.

2. Search for orders and select order lines.

3. Click on Head button. Head order screen opens.

4. Customer details and IKEA details related to an order can be viewed on this screen.
Supplier can specify his/her own order number for customer order. On DDC change
order screen, these details appear.

5. Changes can be done to customer details.

6. Click on save button to save changes.

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11.9 Select all button functionality

1. On order maintenance screen fill search criteria and click on find button.

2. Order lines matching search criteria are displayed in grid

3. Click on select all button. It selects all rows in grid. Screenshot is shown below. Button
label changes to ‘Deselect All’.

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11.10 Order Report opening from Order Maintenance

ECIS has possibility to open order report from order maintenance.

1. Click on order report button. Order report screen will open showing the same search
criteria as selected on order maintenance screen.

2. User needs to select columns to view data in grid. Rest of the functionality will be
explained in Order report section of the manual.

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11.11 Export File from Order Maintenance

1. On order maintenance screen, fill search criteria and click on find button.

2. Click on ‘Export File’ button, message box opens as shown in above screen shot.

3. Click on cancel will cancel export operation.

4. Click on OK will open file dialog to set path for export file. It will export All records
matching search criteria. Screen shot is shown below.

5. Exported data can be viewed on notepad.

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 Click on export to file button. File dialog opens.

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On clicking open exported data opens in notepad. Screenshot is shown below.

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11.12 Copy Clip from Order Maintenance

1. Fill search fields on order maintenance screen and click on find button.

2. Now, click on copy clip button. Following pop up opens.

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3. Click on “Export to file and copy” button on dialog

4. Click on “Save” and “Open” buttons on popup to open clipboard date in notepad.

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5. Open Excel and select entire sheet using “Control +A” command

6. Click on right click option “Format cells”. On menu and select the option “Text” and click on “ok”

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7. Paste in excel. It will paste all the order lines matching search criteria.

8. Copy clipped data in excel file is shown as below.

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12 VMR Order

1. On dashboard of WebECIS, go to file menu.

2. Click on VMR order menu. VMR order screen will open.

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12.1 Create VMR order

Pre-Requisites:
A. On user need to have articles and receivers defined to create VMRI orders.
B. on VMR tab of supplier screen VMR order Sequence must be present
C. VMR Order can be created by only such supplier who has access for the same.

1. Go to VMR order screen ‘VMR’ radio is set by default

2. Select receiver for dropdown for whom order is to be created.

3. Select plan date Order can be created only for plan date which is greater than or
equal to today's date.

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 4. Select article(s) and enter their proposed quantity. Whatever may be the enter
quantity; it will be automatically gets adjusted near to unit load of selected quantity

5. Weight, volume and quantity of article is shown in textboxes below DWP data
header.

6. Article which is already added to grid is selected again during creation of order, it
does not add new order line whereas update the existing order line before creation
of order

7. Click on add article button. It will appear in grid as shown in above screenshot.

8. Here order can be created on per pallet basis or on total quantity of article basis.

Note: To create order on total quantity basis, checkbox ‘Total Order Pallet’ must be
checked on VMR tab of supplier screen. Button ‘Create Order Total Pallet’ will appear on
VMR screen as shown in above screen shot.

Note: In the order number, first 3 digits denote Trading Service Office number of
suppliers. Next 3 digits are VMRsequence number saved on VMR tab of supplier screen.
Last 5 digits are sequence generated which increments by 1 for each order.

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12.2 Create VMR Transit order

Above screen shot shows VMR Transit tab on VMR order screen. Layout is same as in vb
application. This tab is used to create transit VMR orders at supplier end. Transit (Where
end receiver is different from receiver)

Note: It's not necessary that a supplier having right to create VMR Order can also have
right to create VMR transit order.

Prerequisites:
Articles must be defined for supplier with their receiver and mid receiver.

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 Steps:

1. Set VMR transit radio button. Dropdown fields labelled as ‘Deliver to Transit DC’ will
appear.

2. Select receiver from whom transit order is to be created. Transit DC will get populated
as defined at backend.

3. Select plan date .It need to be greater than or equal to today’s date.

4. Select article and enter proposed quantity. Quantity will be adjusted according to unit
load or multipack values of article.

5. Add article to order which appears in grid as shown in above screenshot.

6. Click on Create order button. . It will appear in grid as shown in above screenshot.
Here order can be created on per pallet basis or on total quantity of article basis.
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 Note: To create order on total quantity basis, checkbox ‘Total Order Pallet’ must be
checked on VMR tab of supplier screen. Button ‘Create Order Total Pallet’ will appear on
VMR screen as shown in above screen shot.

VMR Order Upload:

BROWSE button may not be visible when Google Chrome is used in case of flash is not enabled at
browser. Refer section 14.12 for the steps on how to enable BROWSE button on the page.

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13 DDC Accept/Reject Order Change

Above screenshot shows dashboard of WebECIS application.

To open DDC order change window,

1. Go to maintenance menu.

2. Select Order change (DDC)

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 Order change window shows change requests received from IKEA. Change request is
received for customer orders (L type) only. It can be for change in customer details, plan
dispatch date or cancellation of order. For that, order need to be present at supplier
side.

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13.1 View change request

Above screenshot shows a change request. Changes can be as follow:

1. Change in delivery date (plan dispatch date)

2. Change in customer order number.

3. Change in customer name, address, contact details, message from customer etc.
4. Grid at the bottom of page shows order lines present on order. Article name, code,
quantity and unit are displayed.

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13.2 View cancel request

1. Above request is for cancellation of order.

Supplier cannot cancel L type order .A cancellation request may contain changes in
customer address, contact details order number etc.

2. Two buttons are shown in both the above screen shots. These are for
accepting/rejecting change/cancel request. On rejecting, no changes will be done to
order.

Below is the screen shot for order for which cancellation request is received as shown in
above screenshot. Original status of order is ‘Conf. Details are shown below.

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13.3 Accept /Reject change request

1. Got o DDC order change window.

2. Click on ‘Accept’ button to make changes to order.
3. Click on Reject to decline changes.
4. After accepting cancellation request, order moves to cancelled status. Order can be
viewed on order maintenance screen. Screen shot after cancellation is shown below.

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14 Consignment

14.1 Create Consignment:

Click on create button on Consignment summary screen (With automatic search below)

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1. Select the receiver
2. Click on Create New Consignment, a window name “Consignment Lines on Order/Article
Level” will get open.

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 1. Transport booking tab will get populated with data, if data for these fields saved on
supplier screen. (For eg. ToD, ToD Place, Pickup Add seq., Msg to CNS). Also Address
for selected receiver is populated along with Name and Consignment number.

14.2 Adding Orders to a Consignment

1. Click on Add Order button, on the bottom of the Csm screen

2. A window name “Pick order lines to Csm” will get opened, select (or not select) any
filter and click on Find button.

3. Select the order line, and click on “Add Lines to Consignment” button

Add order screen with receiver code set on consignment. If confirmed order lines for this
selected receiver are not present, they will not get populated.

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 4. The selected orders will get added to the consignment.

14.3 Adding HM to a Consignment

1. Click on Add HM button, on the bottom of the Csm screen

2. A window will get opened, select any HM (article) and click on Add Line button.

3. The selected HM will get added to the consignment.

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14.4 Updating/removing orders in a Consignment
Select the desired order line(s) to be changed.

14.4.1 Updating Quantity of order line

1. Click on Change button, on the bottom of the Csm screen.

2. A window having the selected order line(s) will get open.

3. Update the qty. and click on Update button. Quantity of order line will be updated
with updated DWP data according to current quantity of order line.

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14.4.2 Remove order lines from consignment
1. Click on Change button, on the bottom of consignment screen. Consignment lines
window will open.

2. Select order line that is to be removed from consignment. Click on remove button.

3. It will redirect to Consignment lines at order/Article level window. Order line will be
removed.

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14.5 Book Transport:

1. Fill all the (required) details on the “Transport Booking” tab.

2. Click on the “Book Trp” button on the bottom of the Csm screen.

3. The open Csm window will get closed, and the status of that Csm on consignment
summary screen = Trp booked.

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14.6 Transport Confirmation

1. To view the Transport confirmation details, user can select the particular Csm and
click on the view tab of consignment summary screen.

2. The Csm window will get opened.

3. Transport confirmation details will come from IKEA Trading system and will be shown
automatically in Csm, in “Transport Confirmation” tab.

14.7 Consignment Dispatch

1. Fill all the (required) details on the “Dispatch” tab.

2. Click on the “Dispatch” button on the bottom of the Csm screen.

3. The open Csm window will get closed, and the status of that Csm on consignment
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14.8 Open Invoice from Consignment
This button opens the Invoice screen of that consignment.

14.9 Save Consignment Information

This button saves the data on the consignment screen.

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14.10 Search Consignment

1. Un-Dispatched – contains Consignments which have not been dispatched yet.

2. Dispatched / For Invoice – contains Consignments in status = Disp.
3. Invoiced - contains Consignments in status = Invoiced and Inv Conf.
4. Archived - contains Consignments in status = Archived. (If any)
5. LD - contains LD consignments.
6. CDPS – contains CDPS consignments.
7. ITM – contains consignments created in ITM
8. Copy Clip button – this button will copy all the consignments shown on the page and
paste it on excel.
9. Copy Clip All/Export All button - this button will copy all the consignments and paste it
on excel.

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14.11 Recalculation of DWP
1. Open consignment to view.

2. Click on calculation button present at the top of CSM number.

3. Select ‘Re-calculate DWP values’. Pop up as shown in screen shot opens up.

4. Click on ‘OK’. DWP data for added order lines is re calculated with latest DWP values.

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14.12 Create Consignment from LD files:
Prerequisites: LD files have to be present.

If chrome browser is used, “BROWSE” button may not visible in case of flash is not enabled.
Steps to enable Flash:
1. Open Google Chrome
2. Enter ECIS Application URL
3. To the left of the web address, click Lock or Info

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4. Click on menu item “Settings”

5. On settings menu, choose the option “Allow” against “Flash”

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6. Go to application url and reload the page.
7. Browse button will appear.

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Create Consignment from LD Files:
1. Click on browse button to upload LD files from users local file system.

2. File dialog opens to choose file .Screen shot is shown below.

2. Select files from local system and click on Upload files. Data in file is inserted at
backend and it appears in grid as shown in following screen shot. View and Invoice
buttons will be disabled.

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 4. Click on create button on consignment summary screen. Create new consignment
window opens with receiver same as in LD file. Screen shot is shown below.

5. Click on create New consignment button. LD to consignment window opens where

order lines present in LD files are displayed.

6. We have three options while working on LD file.

a. On clicking ‘Add lines to Consignment’, consignment opens with order lines

same as in LD file.

b. On clicking ‘Delete file’, file is discarded permanently.

c. Close window without adding or deleting file.

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 In case c, we can import LD file by setting ‘Import LD’ option in Add order option present on
‘Consignment Line on order/Article level’ window.

Order lines will not get added to consignment in following cases:

a. If orders in LD files do not exist for selected supplier
b. Order is in pending status
c. Quantity in LD files does not match to ordered quantity.
d. Order is in new status. Etc.

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 7. Click on ‘Import LD’ button after setting ‘Import LD’ radio button.

8. LD to consignment window opens with ‘Use proposal button on it. This window
shows all un used LD files present at supplier side. Screen shot is shown below.
9 Click on ‘Use Proposal’ button.

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 10. Order lines are added to consignment. Rest operations on consignment are same as
other consignments created by supplier.

11. Order line added to consignment is shown below.

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14.13 Create Consignment from CDPS:
1. Click on “CDPS” option to list the proposals

2. Select any proposal on consignment summary screen and click on Create button.

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 3. Click on “Create New consignment” button on “Create New Consignment” page

4. Click on “Add Lines to Consignment” option if proposal has any consignment order
lines.
5. Close the window to open calculation page.

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 6. Select option “Import CDPS” and click on “Import CDPS” button to select CDPS
Proposals

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 User can mark the proposal that he wants to use and click on the button “Use Proposal”.

As a rule the proposal has to be accepted and for this the “Add lines to consignment”
option has to be chosen.
It isn’t possible to pick lines one by one. It’s either all lines or nothing. The
lines will be put on the consignment.
a. Option “Reject proposal” is exceptional and the usage of it must be
agreed first with the Supply Planner at Trading.
b. If the proposal is rejected, then supplier has to create a normal consignment as
mentioned earlier in “Creating a Consignment” section.
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 7. Click on button “Add Lines to Consignment”.

8. The consignment will be created with the following information above from the
Consignment Proposal (CDPS).

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14.14 Alternate way of Create Consignment with CDPS
1. Click on Consignment button.

2. Consignment Summary screen will get open, select the CDPS option and select the
consignment proposal.

3. Now the supplier can see if there are any valid consignment proposals from CDPS. The
file name always starts with abbreviation “LD”.

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 1. To create a consignment based on the proposal, mark the consignment and click on
“Create” button.

2. The “Create New Consignment” screen opens up with receiver code and type
preselected.

3. Click on “Create New Consignment”.

4. Window “CDPS to Consignment” opens up.

5. After the supplier has accepted the proposal, the screen “Consignment lines on
Order/Article Level” opens up with the information above.

A) As a rule the proposal has to be accepted and for this the “Add lines to
consignment” option has to be chosen.
It isn’t possible to pick lines one by one. It’s either all lines or nothing.
B) The lines will be put on the consignment.
6. Option “Reject proposal” is exceptional and the usage of it must be agreed first With
the Supply Planner at Trading.
7. If the proposal is rejected then supplier has to create a normal consignment as
describe earlier in “Creating a consignment section”.

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15 Invoice

1. In the consignment summary screen, select the Dispatched/For Invoiced option.

2. Now, select the consignment and click on Invoice button on the bottom of the screen.

3. The Invoice screen opens with information from dispatch.

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 Fill in the Invoice details and click on Save button.
1. Information will get saved.

2. Now, click on Send Invoice button.

3. Click OK if user wants to send the Invoice.

4. The consignment will be moved from Dispatched/For Invoice to Invoiced.

15.1 Generate Report from Invoice

This button will take the user to the consignment reports window for that particular
consignment.

15.2 Change Invoice

1. Select order line on the Invoice screen and click on Change button to open
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 2. User can change the qty., VAT value, and click on Update button.
3. The change window will get closed and it will take the user back to Invoice screen.
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15.3 Export Invoice
1. Click on Export File button to open dialogue box .
2. Save the text file containing the data in the invoice at the mentioned location.

15.4 Add VAT to Invoice:

1. This button will be available on Invoice screen when user selects the VAT% screen
checkbox in Supplier module under Invoice tab.

2. User clicks on this button to add the VAT on the orderlines.

15.5 Remove VAT to Invoice:

1. This button will be available on Invoice screen when user selects the VAT% screen
checkbox in Supplier module under Invoice tab.

2. User clicks on this button to remove the VAT from the orderlines.

15.6 Inv Calc Method:

Invoice calculation method can be selected from this dropdown.

15.7 Save Invoice

This button saves the data on the Invoice screen.

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16 PDC Flow

1. There must be at least one order line with PDC load id on it.

2. Change name of consignment Name should be less than 8 characters. Name can be
changed only in ‘Created ‘status of consignment. For eg: Test1

3. Enter plan dispatch date on transport booking tab and click on booking tab. Click on
‘Book Trp’ button.

4. A validation message will appear asking for confirmation to change name of

consignment to PDC (New name of consignment).

5. Click on OK. Name of consignment will get changed and transport will be booked. For
eg: Test1 to for eg: PDCTest1

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 6. Book transport for another consignment with order line having PDC id. Change its
name to consignment name which we had set for earlier consignment before booking
transport. For e.g. Test1

7. On booking transport, consignment name will appear as PDCA (new name) for e.g.
PDCATest1

8. Go on creating consignments with PDC load id order lines. Consignment name will
change from PDCA--- to PDCZ----;

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 9. On reaching to sequence Z, no more combinations will be available. At that point, a
validation will appear asking to change consignment name to some other unique
name. Screen shot is shown below.

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17 Order Report
17.1 Generate Order Report
Pre-conditions
ECIS must be started and there must be orders and consignments available.

1. Click on the button Order Report.

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 2. Window Order Report opens. Maximum 30 columns allowed in the grid

3. Selected information is visible for all Orders with Order Type J.

4. Click on button “Maintain Queries”.

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 5. Window with saved queries opens. There are four buttons on the report query screen
mentioned below -

‘Load’ button – When the existing query is to be executed then the existing query is selected,
and the load button is clicked to get the data corresponding to that query to be loaded on order
report grid.
‘Save’ button – When the existing query is modified, and the changes are to be saved to the
same saved query then the save button is clicked.
‘Delete’ button – When the existing saved query needs to be deleted then the delete button is
clicked.
‘Save As New’ button – When the grid populated data is to be saved as a new query then
the save as new button is clicked to make a new query.
LAST QRY & New Orders– Last Query and New Orders are default queries.

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Last Query has the information from the last query that was created.
Query New Orders are used to printout the daily New Orders.

6. Click on button Print to send the information to a default printer.

7. Click on button Copy Clip to paste it into MS Excel.

8. Click on button Export File to create Export File.
Click on button Copy Clip All/Export All to paste it into MS Excel for copy clip or create export
file for export all whichever is needed.

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 9. Select the column to be removed and click on “Remove Column” button to remove
the column from the list.

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17.2 Create a Query as Matrix
Pre-conditions
ECIS must be started and there must be Orders and Consignments.

1. On the order report screen select the field from the column selection grid (1 normal
column, 1 Date column & 1 Sum Column should be selected) and click

2. Find button.

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 3. Click on show as matrix button.
In Matrix the following is summed up:
Sum Qty, Sum Pallet, Sum Volume, Sum Net Volume, Sum Weight, Sum Net Weight, Sum
Value.
When the Maintain queries button is clicked then the same information displayed can be
saved as a query and could be viewed whenever the same query is loaded.

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 4. If you try to add a new field then it is not allowed when it is saved as Matrix. The
message pop up appears saying “It is not possible to add column I matrix mode “

Other Search Functions

1. Order Report opens up.

2. In the View user can search for:

3. Un-booked Orders

4. Un-Dispatched Orders

5. Dispatched Orders
6. All Orders
User can also search on different dates and limit the search by selecting from and to
date.

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 Show only Transit Orders will show all Orders that has a different End Receiver then the
Receiver.
If user selects show only Activity Orders then all orders with high priority will be visible.

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18 Consignment Reports:
18.1 Generate Transport Booking:
1. Click on Consignment Reports button on the main window of the application.

2. A window gets open “Consignment Print”.

3. Select Transport booking from the first dropdown

4. Select the consignment number from the second drop-down “Csm No”.

5. Click on Show Report button, to view, print, export the report.

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 18.2 Generate Consignment Information MHS
Note: The list is only used for suppliers working with Order type = L.

1. Click on Consignment Reports button on the main window of the application.

2. A window gets open “Consignment Print”.

3. Select Consignment Information MHS from the first dropdown 4. Select the

consignment number from the second drop-down “Csm No”.

5. Click on Show Report button, to view the report.

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 18.3 Generate Consignment Information

1. The list is only used for suppliers not working with Order type = L.

2. Also, dispatch date has to be present in the Csm in order to get the consignment
information printed.

3. Click on Consignment Reports button on the main window of the application.

4. A window gets open “Consignment Print”.

5. Select Consignment Information from the first dropdown

6. Select the consignment number from the second drop-down “Csm No”.

7. Click on Show Report button, to view, print, export the report as PDF file.

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 18.4 Generate Statement of Compliance
1. There must be Statement of Compliance texts connected to at least 1 Article number
under Maintenance Articles.

2. Click on Consignment Reports button on the main window of the application.

3. A window gets open “Consignment Print”.

4. Select Statement of Compliance from the first dropdown

5. Select the consignment number from the second drop-down “Csm No”.

6. Click on Show Report button, to view the report.

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 18.5 Generate Packing list 1 Article Level
1. Click on Consignment Reports button on the main window of the application.

2. A window gets open “Consignment Print”.

3. Select Packing list 1 Article Level from the first dropdown

4. Select the consignment number from the second drop-down “Csm No”.

5. Click on Show Report button, to view the report.

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 18.6 Packing list 2 Article Level (Importer Russia)
1. This list should only be used for deliveries to Russia.

2. There must be a Importer and Invoice date set in the invoice screen.

3. Click on Consignment Reports button on the main window of the application.

4. A window gets open “Consignment Print”.

5. Select Packing list 2 Article Level (Importer Russia) from the first dropdown

6. Select the consignment number from the second drop-down “Csm No”.

7. Click on Show Report button, to view, print, export the report as PDF file.

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 18.7 Generate Packing list 3 – For Loading with Transit orders
1. There must be transit orders in WebECIS.

2. Click on Consignment Reports button on the main window of the application.

3. A window gets open “Consignment Print”.

4. Select Packing list 3 – For loading with Transit orders from the first dropdown

5. Select the consignment number from the second drop-down “Csm No”.

6. Click on Show Report button, to view, print, export the report as PDF file.

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 18.8 Generate Invoice – Import Russia
1. To create a invoice then the consignment must be in status=Disp or Disp conf

2. Importer and invoice number must be selected in the invoice screen.

3. This list should be used for deliveries to Russia

4. Click on Consignment Reports button on the main window of the application.

5. A window gets open “Consignment Print”.

6. Select Invoice – Import Russia from the first dropdown

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 7. Select the consignment number from the second drop-down “Csm No”.

8. Click on Show Report button, to view, print or export the report as PDF file.

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 18.9 Generate Invoice Report

1. To create a invoice then the consignment must be in status=Disp or Disp conf

2. Importer and invoice number must be selected in the invoice screen.

3. Click on Consignment Reports button on the main window of the application.

4. A window gets open “Consignment Print”.

5. Select Invoice from the first dropdown

6. Select the consignment number from the second drop-down “Csm No”.

7. Click on Show Report button, to view the report.

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18.10 Generate Invoice Summary

1. There must be consignments that have been invoiced in the database.

2. Click on Consignment Reports button on the main window of the application.

3. A window gets open “Consignment Print”.

4. Select Invoice-Summary from the first dropdown

5. Select the consignment number from the second drop-down “Csm No”.

6. Click on Show Report button, to view the report.

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18.11 Generate Packing Label for DDC/COS

1. These labels are only used by suppliers working with L-orders.

2. Click on Consignment Reports button on the main window of the application.

3. A window gets open “Consignment Print”.

4. Select Packing Label for DDC/COS from the first dropdown

5. Select the consignment number from the second drop-down “Csm No”.

6. Click on Show Report button, to view the report.

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18.12 Generate Consignment Information for DDC/COS

1. This information is only used by suppliers working with L-orders.

2. Click on Consignment Reports button on the main window of the application.

3. A window gets open “Consignment Print”.

4. Select Consignment Information for DDC/COS from the first dropdown

5. Select the consignment number from the second drop-down “Csm No”.

6. Click on Show Report button, to view the report.

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19. ITM Articles

19.1 Manage Article-Address Mapping

➢ When confirming and sending SAD, supplier shall confirm correct pick-up address
to allow efficient planning and reduce unnecessary changes on the orders.

➢ All articles have main pick-up address set by default (see chapter 3.3).
By registering deviating pick-up address on article level, user can avoid
manual change of pick-up address when confirming SAD.

19.2 How to set deviating pick-up address for specific (group of) article
➢ Select article from drop down list
➢ Click on Add address
➢ Select correct pick-up address from drop down list
➢ Save the change

In case several articles will be dispatched from deviating pick-up address, user can
use “Copy into” function.

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19.3 Pick-up address change on order line level
➢ In case that only exceptionally few orders lines should be dispatched from another
pick-up address, the address can be changed during SAD confirmation. Pick-up address
is next to SAD column and pick-up address could be selected from drop-down list.
➢ Pick-up address can only be changed order line by order line.
There is no bulk update possible
➢ When SAD is confirmed, pick-up address can’t be changed

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