DocumentTitle DocumentNbr:OPR/QC/08
CONTINENTAL Deviation Request Revision:0
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AUTOTECH (DR)Process
Originator:DirectorofSupplierQuality
1.0 Purpose
The purpose of this procedure is to define the process for using material that
deviates from specifiedprocess orproductrequirementsviawritten
approvalforatemporaryperiod.
2.0 Scope
This procedure applies to all nonconforming materials reported by our Suppliers
or within Kova Fasteners [Link](DRs)canbe
generatedSuppliers orinternallybyKova Fasteners .
Supplier DR: Requested by the Supplier before the product is shipped to
Kova Fasteners for non-conformances that will not affect form, fit or
function. Needs Kova Fasteners to approve beforetheproduct
isshippedto Kova Fasteners .
Internal DR: Requested internally for a non-conformance that is
outside the Kova Fasteners
[Link].
*Doesnotapplytomaterialattrition accountedforin themanufacturingprocess.
3.0 ReferenceDocuments
3.1 DeviationRequest(DR)form
3.2 SupplierCorrectiveandPreventativeActionReport
3.3 EngineeringChangeRequest(ECR)
3.4 PHRED8DGenerationInstruction
4.0 Abbreviations/Definitions
CorrectiveAction Actiontakentoeliminatethecauseoftheexistingnon-
conformitytopreventitsrecurrence.
Deviation(DR) Allowancetouseotherwisenonconformingproduct
Disposition Definedaction(s)toresolvethenon-conformance
Nonconform Materialorproductthatdoesnotmeetspecificationorrequirements.
ingProduct
PreventiveAction Actiontakentoeliminatethecauseofpotentialnon-conformity
SCAR SupplierCorrectiveActionReport
5.0 RolesandResponsibilities
Thetablebelowistoprovideguidanceandistobemodifiedasdeemedappropriate bytheplant.
Rol Responsibil
e ity
Supplier TofollowtheDeviationProcess
NotshipnonconformingmaterialwithoutanauthorizedDR
Identifyproductinaccordancewiththisprocedure.
Employees Immediatelyreportanysuspectmaterial
Identifyandsegregatenon-conformingmaterials
Followthisprocedure
GroupMangers& Ensuringthatnonconformingmaterialispromptlyidentifiedandsegreg
Leads ated.
Followthisprocedure.
OP002-F04 RevA
SiteassignedQu ManagetheDRprocess
alityAuthority Work with materials & production to ensure DR product
properly identified andprocessedasidentified intheDR.
OP002-F04 RevA
DocumentTitle DocumentNbr:OPR/QC/08
CONTINENTAL Deviation Request Revision:0
Page2of8
AUTOTECH (DR)Process
Originator:,DirectorofSupplierQuality
Purchasingor ToforwardanySupplierDRrequesttotheappropriateproductengineer
Inventorydesignee andsendcopy
Production Promptlyreportsuspectornonconformingmaterial
FollowtheguidelinesoutlineinthisdocumentandOP03C
ontrolofnonconformingmaterial
DirectorofSupplier Assistplantswhenneeded
Quality Workwithsuppliers
6.0 General
Kova Fasteners expects to receive and produce conforming product, but at
times an unexpectedoccurrence may occur that impacts the product.A
Deviation Request (DR) form OP05-F01 can besubmitted, if it is believed that
the non-conformance will not affect the form, fit or function of theend [Link]
submittal of the DR is NOT an authorization to ship or use the impacted product,
it issimply [Link]:DeviationsareTEMPORARY andmust
beusedsparingly.
7.0 DeviationProcess
The DR process provides a path to have the nonconformance reviewed and
dispositioned by theappropriate Kova Fasteners [Link] process is to be
used externally by Kova Fasteners s Suppliers that arerequesting a
nonconformance to be reviewed for possible [Link] DR process
should alsobe used internally to ensure proper documentation and that the
deviations from for the product orprocess is approved by the proper
[Link] generating a DR, the DR must only begenerated
temporarilybasedon:
Purchase Order(PO):TheentirePOQTYis affected
Quantity:Aspecificquantityisor willbe affected.
Time:The DR is limited by a set time restraint (Used when set actions are
due to becompleted).This option should only be used for the time it takes
to get something [Link], it may take 2 months to get a new
mold or 3 months to get all the
[Link] shouldbeusedsparingly.
NOTE:
The non-conformanceor thespecificationmustbecorrected
beforetheDRexpires.
No discrepant material is to be shipped or used until the DR form
has been returnedtotheoriginatorwiththe appropriateapprovals.
No changes to process can be made until the DR form has
been returned to theoriginator withtheappropriateapprovals
7.1 DeviationRequest(DR) FormOP05-01
The Deviation Request Form is used to request for a process or product
[Link] are temporary and are used to document the
deviated from [Link] can apply to any defined
requirement whether it be product or processrelated.
OP002-F04 RevA
OP002-F04 RevA
DocumentTitle DocumentNbr:OPR/QC/08
Kova Fasteners Deviation Request Revision:0
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(DR)Process
Originator:DirectorofSupplierQuality
7.2 Instructionsfor CompletingSupplierDeviation RequestForm
A. SupplierInformation(ororiginator)
Self-Explanatory,enterallapplicableinformation(Supplier/OriginatortoComplete).
B. PartInformation
Enter the Part Number, Description of part, Part Revision, Kova
Fasteners PO Number, andQuantity ofproduct affected.
NOTE:Only one DR form per Part Number (Supplier to
Complete).However if thecondition and requirement is exactly
the same on several part numbers, a detailedpart list with all the
information (Part Number, Description of part, Part Revision,Kova
Fasteners PO Number, and Quantity of product affected) can be
generated andattached totheDR,Note:Seeattachment
inthissection..
C. DeviationInformation
Identify whether the deviation request is process or product related,
First Time or Repeatdeviation,Permanent
orTemporaryandDurationifTemporary.
CurrentRequirement/Process:
Fully describe the current requirement, specification or
process (Should becondition).
RequestedDeviation:
Fullydescribetherequesteddeviationfromthecurrentrequirement,
specification orprocess(IScondition).
Reasonfor Deviation:
Fullydescribethe reason&RootCausefor theDeviationRequest.
D. CorrectiveActionTaken
Identifycorrectiveactiontakentopreventsimilardeviationsinthefuture.
E. PreventativeAction
Identifypreventativeactionnecessary topreventsimilar deviationsinthefuture.
F. Kova Fasteners Disposition
The responsible persons from Kova Fasteners representing each affected
department will indicatetheir approval or disapproval. If disapproved use
Comments field to indicate why. (CompletedbyKova Fasteners ).
Deviationsrequestsmaynotrequire allsignatoriesforapproval.
G. Actions:
Identifywhetherthedeviationrequestrequires:
Nofurther action
ApermanentdrawingchangeandtheECNnumberofthe change.
A Supplier Corrective Action Request is required and the
SCAR Number.(CompletedbyKova Fasteners )
OtherActions.
H. Comments
Noteanyrelevantcomments.
OP002-F04 RevA
DocumentTitle DocumentNbr:OPR/QC/08
Kova Fasteners Deviation Request Revision:0
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(DR)Process
Originator:DirectorofSupplierQuality
7.3 SubmittingtheDR
Once the originator completes the DR form OP05-F01 the form needs to
be submitted [Link] DRs are to be sent to Kova Fastenersand
the appropriateKova Fasteners Purchasing Agent for [Link]
DRs are to be sent to the appropriateEngineer forreview.
7.4 Disposition
When dispositioning (approve or disapprove) the DR, due care must be
taken to considerhowit willimpact productionandour customers.
Kova Fasteners Dispositionteam:
Role Asceti Functio
cs n
ProductLineManagers X *
ProductEngineers * X
TestingGroup * *
AestheticsEngineer X *
Procurement * *
SupplierQualityDirector * *
X= Required
*Asdeemedapplicable
7.5 Actions
TheKova Fasteners team mustdetermineif anyfurtheraction isneeded.
Nofurther actionneeded
DrawingChangeisneeded(OP06-F01-
EngineeringChangeRequest(ECR)tobegenerated) to changethe
drawing orspecification.
Supplier Corrective Action Report (SCAR) required from the
supplier to ensure thatproper root cause has been identified,
appropriate corrective actions andpreventative actions are
identified to prevent re-occurrence. Reference WI-QA-03 -
PHRED8DGenerationInstruction.
Other:other actionsneeded.
7.6 CompletedDR
Once the DR form has been dispositioned, a signed copy must be sent
back to the thesupplier or the originator.A distribution email should be
sent to the approving team and theDRrecordformallyfiledintheQuality
SharePointsite.
7.7 DRImpactedProductIdentification
Impactedproductis tobeidentified withtheappropriate DRnumber“DR# ”
and a copyof the approved DR attached to the packing slip of the the
[Link] identification mustbeprotectedagainst weathering.
OP002-F04 RevA
DocumentTitle DocumentNbr:OPR/QC/08
Kova Fasteners Deviation Request Revision:0
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(DR)Process
Originator:DirectorofSupplierQuality
7.8 Containment
Upon arrival of DR material, the site must control the use of this
material and determine ifother containment activities need to be
[Link] OP03 – Control ofNonconformingmaterial.
7.9 Support
If the plant is not getting prompt responses from the supplier and needs
Corporate support,the plant may contact the the appropriate Category
Manager and/or the Kova Fasteners Corporate Director of Supplier Quality
for [Link] email must include all informationrequired to assist the
plant, such as a copy of the DR, NCMR, pictures and label
informationincludinganyemailsto/from thesupplier.
OP002-F04 RevA
DocumentTitle DocumentNbr:OPR/QC/08
Kova Fasteners Deviation Request Revision:0
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(DR)Process
Originator:DirectorofSupplierQuality
7.10 Process Flow
Nonconromance GenerateDRformOP05-F01
Doesproductappear
idnetified likeitmaybeuseable? Y
No
Sendto:jwsupplierrequest© Kova Fasteners buyer
DonotsendDR. SendtoappropriateKova Fasteners reviewingteammembers
Processnoncon
formanceper
No
applicablec Team dispositiontheDR
DRApproved?
ompanyinst FileDRintheQualitySharePoint
(Quality Site / Records /DeviationRequests(DR))
Yes
ructions
Identifyallimpactedpackageswith DR#
SenddispositionedDRtoSupplierorinternalrequestor
Attach copy ofSignedDRtopackingslip
OP002-F04 RevA
DocumentTitle DocumentNbr:OPR/QC/08
Kova Fasteners Deviation Request Revision:0
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(DR)Process
Originator:DirectorofSupplierQuality
8.0 Records
Copies of signed DR’s are to be logged and copies kept for at least 5 years on
the Kova Fasteners QualitySharePoint.
9.0 RevisionHistory
EFFECTI INITIAT
RE DCN VEDA EDB DESCRIPTION OFCHANGE
V # TE Y
A - InitialRelease
B -
OP002-F04 RevA