Autonomous University of Ciudad Juárez

Institute of Engineering and Technology

Simulation

Final Team Project: Problem Solving with

Simulation in ProModel.

Teacher: Julio Cesar Gómez Salazar

Integrantes:

Diego De Santiago Contreras 173919

Isaac Dones Soto 167869

Luis Eduardo Cano Rodríguez 167654

Ciudad Juárez, Chih., November 11, 2020.

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 Introduction

The following project presents 5 exercises done with the help of the software
ProModel, each exercise includes a detailed step-by-step description of the
development of the simulation, which can serve as a guide. The Program for
ProModel is a daily tool for those who
they carry out work to prevent possible future events, whether it is something
as simple as predicting how many people attended an event or calculating from
the exact manner in which an entire production process will be developed. Thanks to
the introduction that the Professor provided us about the program we were able to
understanding some basic tools and functions to perform simulations
in ProModel, and we also carried out tasks and simulations that helped us to
reinforce the knowledge learned during the class session. Therefore
we were grouped into teams of 3 to solve and conclude in a professional manner
and objective about the most important issues for making a decision
adequate, in this work we use most of the tools and
functions that we saw, learned, and used during the class, as well as,
when a colleague had a doubt or felt that they were taking a step of
more, we seek to assist ourselves and help the colleague with his question, because in
We must carry out the work to avoid typing errors or the
misuse of the tools and functions that ProModel offers us.

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 INDEX

page

Problem 1..................................................................4

Problem 2……………………………………………………………………………10

Problem 3……………………………………………………………………………13

Problem 4……………………………………………………………………………17
Problem 5..........................................................22

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1.-A painting system consists of two processes in series: painting and baking,

Before each process, there is a storage with infinite capacity. The time of
Painting takes 8 minutes/piece, and the baking time is 5 minutes/piece.
For the process, there are two painters and an oven. The entry rate is 7.
pieces/hour (type 1 piece) and 3 pieces/hour (type 2 piece). The time for
Moving from one process to another takes 35 seconds. Simulate the system for 12 days.
to determine:

Problem description

Locations

• First, the warehouse location with infinite capacity was added.

• Later, the location of the row was added, where it is used for the
parts that will be arriving at the painting station.
• Then the location of the painting station was added, it is worth mentioning
that when adding this station to the units, the number 2 was already assigned to it

What are the two stations that are used for painting?
• Subsequently, a new location was added, which was that of the oven,
In the units, it was left with one, since there is only one of this station.
• Finally, the exit location was added, which is where they are going to
take out the pieces.

Variables

• 4 variables are added, in this case one would be for the warehouse, another for
the row, another for the painting and finally another variable that will be for
Baked these variables, they will be the quantifiers of pieces.

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 mention that to add the counters we need to select in
the box that says icon and once that is selected, we select in
the location where we want the accountant to be related.

Entities

• First we select the symbol that will be type 1 piece, and not
We modified the feature of the part.
• Then we select the symbol that will be the type 2 piece, and not
we modified the feature of the part.

Arrivals

• We select piece 1 which will be the entity, then in location we

let's assume it is in the warehouse, then in quantity by arrival
we put the number 1, and the first time we put the number 0 since
that's where it will start, once this is done it asks us for the occurrence in
since the problem does not specify, we put infinity afterwards
this asks us for the frequency where to obtain the time what
it was a rule of three

7 pieces–1 hour = 60 min

1 piece–x time= 8.57 min/piece.

• Then we select piece 2 which will be the entity, then in

location we say it is in warehouse, then in
for the quantity upon arrival we put the number 1, and for the first time we put
the number 0 since it is from there that it will start, once this is done it asks us

la ocurrencia en donde como el problema no dice, por lo cual colocamos

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 infinite, after this it asks us for the frequency where to obtain the
time what was done was rule of 3
3 pieces–1 hour = 60 min
1 piece - x time = 20 min/piece.

Process

• In the entity, we select the piece that will be initiated, which in this case
it would be piece 1, then in location, we select where it is
find the piece and in this case it would be in the warehouse, in operation
relate the variable to the location and in the program it is written the
nombre de la variable= Entrie y el (nombre de la localización), en este
case would be Variable_Storage=Entries(Storage), then in output it
select the piece that is being processed, and in destination it
place where the piece goes and in this case it is to the row.
• Then in the entity we select the piece that will be started with,
this case will remain piece 1, then in location, we select
where the piece is located and in this case it would be in the row, in
operation relates the variable with the location and in the program it
escribe el nombre de la variable= Entrie y el (nombre de la localización),
in this case it would be Variable_Row = Entries(Station_Row), then in
exit selects piece 1 which is the one being processed, and in
destination is placed at where the piece goes and in this case is to station of

painting
• Then in entity we select the piece that is being worked on, that
in this case it will still be piece 1, then in localization,
we select where the piece is located and in this case it would be in the
painting station, the time it takes is placed in operation

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 machine with the piece, where the time it takes in the station
Painting is 8 minutes, and in the program, it would be written WAIT (8) min.
in addition to relating the variable to the location and in the
program writes the variable name = Entrie and the (name of the
localization), in this case it would be Variable_Painting=Entries (Station_
From_Painting), then in the output, piece 1 is selected which is the one that
is being processed, and at the destination it is placed where the piece goes and in

this case is baked and finally in the logic box of

movement is added the time of moving from one machine to another and
In this problem, it is 35 seconds and in the program, it writes MOVE
FOR (35) sec.
• Then in the entity we select the part that is being worked on, which
in this case it will still be piece 1, then in location,
we select where the part is located and in this case it would be in
baked, during operation the time it takes for the machine is placed with the
piece, where the baking time is 5 minutes, and in the
the program would be written WAIT (5) min, in addition to that it must be

relate the variable to the location and in the program the

variable name = Entry and the (name of the location), in this
case would be Variable Baking=Entries(Baking) then in output it
select piece 1 which is the one being processed, and in destination
it is placed where the piece goes and in this case it is at the exit.

• And then in entity we select the piece that is being worked on,
which in this case will still be piece 1, then in location,
we select where the piece is located and in this case it would be in the
output, in operation it remains blank since no work is being done
with the piece, then in output the piece 1 is selected which is the one
is being processed, and at the destination, it is placed where the piece goes and in

this case is EXIT.

• Finally, the steps must be repeated as before, but now
selecting the entity with the name of part 2.

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Simulation→ Simulation operations

• In this part, it is only to add the simulation time, in this

in case 288 hours were added since the problem indicates that it will be simulated

for 12 days and to obtain this value, 12 Days X 24 Hours is multiplied=

288 hours or simply 12 DAY can be placed.
• Once this is done, proceed to save the simulation and now you can
to see the results, we have to let it finish
the simulation to be able to see the statistics of the problem.

Determine: a) The use of each operation.

• The utilization of paint station number 1 is 80.10% and of the

The paint station of 2 is equal to 79.88% and while the percentage
de utilización del horneado es de 83.33%.

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b) The average time of stay of the parts throughout the process.

It can be observed that the average time piece 1 stays in the

The system is 15.34 minutes, while piece two has a time
average duration in the system of 15.66 minutes.

c) The average waiting time of the parts before painting and before the
baked. From the table shown below, it can be observed that
pieces 1 and 2 do not wait any time, that is to say the waiting time is
0.

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2.- A press has an automated loading and unloading system

Parts. Every 7 minutes, parts with different characteristics arrive at the system.
with an exponential distribution. The press takes 5 minutes, also with
logarithmic distribution, upon completing your work with each piece, it is considered
loading, processing, and unloading. Suppose you can have any amount of
pieces that are waiting to be processed, and simulate the process for 100 days.

Description of the problem:

Locations.

• First, the origin location was added, which is where they are going to leave from.
piece.
• Then the location of the press was added, which is where the piece
it will be processed.

Variables

• Two variables are added, in this case, one would be for the origin which is from
where the pieces come out, and another for the press. It is worth mentioning that for

add the counters we have to select in the box that says

icon and once selected, we select the location where
we want the accountant to be related.

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Entities

• We need to select the symbol that will be the piece that will be
processed by the press, and we do not modify the characteristics of the piece.

Arrivals

• We select the piece that will be the entity, then in localization we ...
let's assume that the piece is in the origin, which is where it is going to
take out the piece, then in quantity by arrival we put the number 1, and in
the first time we place the number 0 since that is where it will start, one
Once you have done this, it asks us for the occurrence where, as the problem does not

Says, therefore we place infinity, after this it asks us for the frequency.
where the problem indicates that the frequency is every 7 minutes with
exponential distribution and in the program it is added as E(7) min.

Process

• In the entity, we select with the piece that will be initiated, which in this case
it would be the entity with the name of piece, then in location,
we select where the piece is located and in this case it would be in the
origin, in operation it remains blank, since it does nothing, then
at the output, the part being processed is selected, and at the destination
it is placed where the piece goes and in this case, it is at the press.

• Then in the entity, we select with the piece that started to

work, in this case will continue to be the entity with the name of part,
then in location, we select where the piece is located and in
this case would be in the press, in operation we add the time that

11
 the machine takes time to process the piece, and in this problem, it indicates to us

which takes 5 minutes with a logarithmic distribution and in the program it

write E(5) min, then the piece that is selected is the one that
is being processed, and the destination is placed where the piece goes and in
in this case, the piece is directed to the exit after it has been
processed

Simulation→ Simulation operations

• In this part, it is only to add the simulation time, in this

It was added 100 days since the problem indicates that it is the time.
by which the problem will be simulated.
• Once this is done, the simulation is saved, and now it can be done.
to see the results, we have to let it finish
the simulation to be able to see the statistics of the problem.

It can be observed that the average time the piece remains in the
the system is 5.02 minutes.

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A customer service center has 3 cashiers. Customers arrive.

individually and they do it on average at a rate of 60 per hour with distribution

Poisson. The average time required to attend to a customer is
2 minutes with exponential distribution. Customers line up in a single line and there is no
limit for its length. Do the following:

Problem description:

Locations:

• A line is created for entering the bank, called the teller line.
a capacity of 100 entities just to mark a scale on the bar
accountant, the FIFO rule is added
• Next step is to add 3 locations in this case 3 ATMs.

Entities:

• A customer entity is created, only one is made.

modification in the size of the graph

Variables:

• The total client variable is created to account for the total entries of
the clients to the location of ATMs.

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Arrivals:

• A single arrival is created for our entity called client with 1 entity.
arriving at an average frequency of 60 per hour
specify a time of zero for the first arrival and an infinite of
occurrences.

Processes:

• The first process is the client entity that is directed to the row location of
ATMs, no operation is specified, the next step indicates one.
departure from the same entity destined for the location ATMs.
• The second process is the client entity which is located at ATMs, it
indicates a waiting operation with an exponential distribution of two
Minutes, a second operation is indicated with the variable total customers
to account for the entries to ATMs, then the exit of the
same entity destined for the output of the simulation.

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Simulation:

• We go to the simulation section then to options of

simulation and we indicate that the system will run for only 50 hours
as indicated in paragraph a) of the problem.

a) Simulate the system for 50 hours.

A general summary of the data obtained with the running system is presented.
for 50 hours.

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b) Determine the utilization of the ATMs.

We can observe that the use of the location ATM is found in a

range of 65% to 70%

c) If the cost of having a customer waiting in line is $10 per average customer-hour;

determine the operating cost of this system

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4.-General Electric manufactures electronic components. The process consists of
four stations: assembly, welding, painting, and inspection. Before each
The station has warehouses with a capacity for 50 components. The orders of
work have an arrival time of 20 ± 14 minutes. The times of
processings at each station are:

There is a worker at the assembly station, one in inspection, three in

welding and four in painting. Develop a simulation model of this system
from manufacturing, simulate 100 days of 8 hours each. Determine the utilization
from each workstation, the average number of components that are
waiting before each operation and the average number of orders
manufactured every 8 hours.

Problem description:

Locations:

• The first location called assembly warehouse is created, only one unit and
with a capacity of 50 entities, an additional one is added to this one
counter.
• The second location called assembly is created, only one unit and one.
capacity of 1 entity.
• A third location called welding warehouse is added, only one.
unity and with a capacity of 50 entities, to this one is added
an accountant.
• The fourth location called welding is created, only one unit and one.
capacity of 3 entities.
• A fifth location called paint warehouse is added, only one unit and
with a capacity of 50 entities, to this one is added a
counter.

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 • The sixth location called painting is created, only one unit and one.
capacity of 4 entities.
• A seventh location called inspection warehouse is added, just one.
unit and with a capacity of 50 entities, this same one is added
an accountant.
• To finalize the locations, a final call inspection is added.
only one unit and a capacity of 1 entity.

Entities:

• Only one entity called components is created, only the

size for better appreciation in the simulation.

Arrivals:

• A single arrival is built at the assembly warehouse location, a

quantity upon arrival, with a first time of zero, and a
frequency with an arrival time of 20 ± 14 minutes.

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Processes:

• First process: Entity components with location in warehouse of

assembly, no operation specified, the same entity departs with destination
a location assembly
• Second process: component entity with location in assembly, makes
a waiting process of 13.5 ± 1.5 minutes, the same entity exits
destination to welding warehouse.
• Third process: components entity located in warehouse of
welding, no operation specified, the same entity exits with destination
welding location
• Fourth process: entity components with welding location, makes a
waiting process of 36 ± 20 minutes, the same entity departs for
to the paint store.
• Fifth process: component entity located in the warehouse of
painting, operation not specified, the same entity goes to
location painting.
• sixth process: entity components with location in painting, makes a
Waiting process of 55 ± 15 minutes, the same entity departs with destination
to the inspection warehouse.
• Eighth process: entity components located in warehouse of
inspection, operation is not specified, the same entity departs with destination
a location inspection.
• sixth process: entity components with location in inspection, makes a
waiting process of 8 ± 6 minutes, the same entity departs to
the exit.

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 Simulation:

• In the simulation section, we select simulation options.

we specify that this manufacturing system will only simulate 100
8-hour days each, and we run the simulation.

a) Determine the utilization of each workstation

In the following image, the use of each workstation is observed.

As an observation, we can emphasize that the capacity of the warehouses never
is exceeded.

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b) the average number of components that are waiting before each
operation

the maximum content for each location can be observed, and next to it
average percentage for each one.

c) the average number of orders produced every 8 hours.

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5.- A department store welcomes men and women with a time in between

arrivals of 5±2 minutes and 3±3 minutes respectively. The clients

they first select the clothes and the time for this process is 20+-5 minutes
for men and 50+-30 for women. Once the clothing is selected, the
clients go to the fitting room section and the time to get there
The place is 40+-10 seconds. The store has separate fitting rooms for
each gender and has assigned 2 testers for men and 6 for women. The
customers wait in line in case the fitting rooms are occupied,
consider that there is a line for men and another for women. The time for
Trying on clothes takes about 12±7 minutes for men and about 20±8 minutes for women.
the women. Simulate this system and make recommendations to the store, for
example:

Problem Description:

Locations.

• The simulation system was initiated by placing a row (Entry Row) in

inclined Z shape, to simulate that the customer is walking on a sidewalk
and is arriving at the Department Store.
• Then a table was set up to assume that the clothes selected by the
the client is seated at a table.
• Then we placed a row (Men's Row) to determine where it
I would start the line to use the Men's Fitting Rooms.
• In the same way, we add another row (Row Women) to be able to
supervise where the line would start for using the fitting rooms for
Women.
• It is worth mentioning that these three rows used were modified in their
capacity and it was placed "INFINITE" so that its capacity would be infinite and
no customer will leave because of the wait or the line in the fitting rooms,
because the problem did not provide us with specifications regarding denial
the entrance to the store or the service of the Fitting Rooms.

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• Subsequently, the image of ProModel 'Pallet' was used to assume the
Men's testers, once the location was ready, they were given
I modified the Quantity and set it to 2 so that it would show us the 2.
Men's testers that mention the problem.
• In the same way, but with some modifications, the image was used.
of ProModel "Raw Material" changing its color to green, to assume
the Women Testers, once the Location was ready, it was
I modified your Quantity and set it to 6 so that it would show us the
Women testers who mention the problem.
• This problem did not determine an output of the system nor did I specify it,
since the client would only be arriving at the Store
Departmental, selecting or choosing the garments, moving to
the location of the fitting rooms, waiting a few moments in your
respective row and finally using the testers to analyze
if the clothing was of his style, taste or physique, once the customer
to finish this, he/she would have to go pay for the garments that were
to your liking, however in this simulation it is not taken into account

consideration of this moment of daily routine of the Department Store.

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Variables.

• Two variables were added, in this simulation we are interested in knowing or counting
the number of clients who have used their respective testers,
In other words, 2 variables were used, one to count the clients.
mujeres (Mujeres Total) y otra para contabilizar los clientes hombres
(Total Men). As a brief explanation, to use counters.
You should look in the first column of tools that is displayed.
ProModel when you click on Locations, one of them is called
"Measurer" gives you a click and directs your cursor to the area where they will be.

arriving the pieces or clients in this case to use the respective

testers.

Entities.

• First we select the image or figure 'Worker' (female) that

She will be the first type of customer (Woman) in our Department Store.
No modifications were made to the characteristics of this entity.
due to the fact that the problem refrained from mentioning information

relevant to our client.

• Then we select the image or figure "Machinist" that will be the
second type of customer (Man) in our Department Store,
In the same way, no modifications were made to the
characteristics of this entity because the problem also doesn't
I request.

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Arrivals.

• We select the Entity 'Woman', and we click on Location and the

we place in "Input Row", we do not make changes in Quantity
because it is thought that an individual will arrive alone, and in the
first time space, we assign a 0 to be able to analyze the client
since arriving at the Department Store, in the Occurrences section
we only supervise that the INF is present which will signify the arrival of the

entity will be infinite until the simulation time ends

Department store, after this we modify the Frequency and
we must assign "U(3,3)" because the Problem mentions that
our Entity Woman will arrive at the Store every 3±3 minutes, which
It means that we should use the Uniform Distribution with the values (3,3)
that determine the minutes of the entity in arriving every so often.
• Then we select the Entity "Man", and we click on
Location and we place it in 'Entry Row', we do not perform in Quantity.
modifications due to the belief that an individual will arrive without
company, and in the First Time space, we assign a 0 to be able to
analyze the customer from the moment they arrive at the Department Store, in the

We will only supervise that this INF will mean

that the arrival of the entity will be infinite until the time of the
simulation of the Department Store, after this we modify the
Frequency and we must assign "U(5,2)" because of the Problem
mention that our Entity Man will arrive at the Store every 5+-2
minutes, which means we must use the Uniform Distribution with
the values (5,2) that determine the minutes for the entity to arrive each
certain time.

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Process.

• To begin, we choose the first type of client 'Woman' as our

Entity, we move to the Location section and select 'Row
Entry
nothing from the first instance, passing to Exit must appear our
client "Woman", in the Destination section we select "Clothing" which is the
table that will have the clothes that the customer selects and in the section of
Rule and Logic of Movement we did not modify anything, just supervised that
in Rule this writing 'FIRST 1' which will allow the chronological order of the
client arrivals.
• You select Woman as Entity and in Location we select "Clothing" and
in the Operation section we click and in the small window we type
"Wait U(50,30) min" because the Wait command means the waiting time that
the customer will use to select the clothing of their preference, and the pro

Next to the Wait, as already explained, is the use of the Distribution.

Uniform understanding of the times mentioned in the Problem
as a characteristic of our client, moving on to the Output section
we observe that our Entity Woman is found in the section of
Destination we choose the option or location 'Women's Fitting Room' and it
they follow the same steps as in the previous step in our section
of Rule and Logic of Movement.
• We return to Entity and select Woman in the Location
we determine that she will now be in the "Women Testers Row" and
In the Operation section, we will open the window and write
Wait U(40,10) seconds, it should be mentioned that here we must continue and place

the values given by the Problem, and in this specific place

we will use seconds to transfer customers from the Clothing to the Line
of Testers, respectively, moving to the Exit section,
we supervise that this is our Women Entity, in Destination we select
the 'Female Fitters' and the same steps are followed as before
mentioned for our section on Rule and Logic of Movement.
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• We return to Entity and choose Woman, in Location we select the
"Women’s Fitting Rooms" and in the Operation section we expand the
little window and we write 'Wait U(20,8) min' we press enter to write in
another line and we write "Total Women = Entries(Women Fitting Rooms)"
that the Entries function will help us account with the counters the
number of Female Clients who have used the Fitting Rooms
respective. Moving on to the Output section, we monitor that this
our Entity Woman and in Destiny we will select 'EXIT', because
our simulation is currently focused only until the moment when
the client stops using the Tester, in case they seek to analyze more the
customers' routine, we would have developed the routine of going to the cash register to

pay for the items, but the issue did not ask us for that, it takes place the
same methodology as the previous step in our Rule section and of
Logic of Movement, and we finish with our Entity Woman in her
Routine Process when entering the Department Store.
• To proceed, we choose the second type of client 'Man' as
our Entity, we go to the Location section and select 'Row
"Entry", in Operation we leave blank because it will not be performed.
nothing from the first instance, passing to Exit must appear our
client "Man", in the Destination section we selected "Clothes" which is
the table that will have the clothes that the customer selects and in the section of
Rule and Logic of Movement we do not modify anything, just supervise that
This writing 'FIRST 1' will allow for the chronological order of the
customer arrivals.
• You select Man as Entity and in Location we select "Clothing".
and in the Operation section we click and in the small window and
we write 'Wait U(20,5) min' because the Wait command means the wait or
time that the customer will spend selecting their preferred clothing, and it
For the following of the Wait, as has already been explained, it is the use of the

Uniform Distribution covering the times mentioned by the

Problem as a characteristic of our client, moving to the section of

27
 Exit we observe that our Entity Man is found and in the
In the Destination section, we choose the option or location "Fitting Room Row".

Men" and follow the same steps as in the previous step in

our section on Rule and Logic of Movement.
• We go back to Entity and select Man, in the Location
we determined that he will now be in the 'Men Testers Row'
and in the Operation section we will open the small window and write
Wait U(40,10) sec, it is worth mentioning that we must continue and place
the values given by the Problem, and in this specific place
we will use seconds for the transfer of customers from the Clothing to the Line
from the Testers, respectively, moving on to the Departure section,
we supervise that this is our Entity Man, in Destination
we select the 'Male Testers' and follow the same steps
previously mentioned for our Rule and Logic section of
Movement.
• We return to Entity and choose Man, in Location we select
the “Men's Testers” and in the Operation section we expand the
little window and we write "Wait U(12,7) min" and press enter to write in
another line and we write 'Total Men = Entries (Testers
(Men) that the Entries function will help us to account for with the
count the number of Male Clients who have used the
Respective testers. Moving on to the Output section, we monitor
that this is our Entity Man and in Destination we are going to select
"EXIT", since our simulation is only focused until the
moment when the customer stops using the Fitting Room, in case of looking for
analyze customers' routines more, we would have developed the routine
to go to the checkout to pay for the items, but the Problem did not ask us for that, it

carry out the same methodology as the previous step in our section of
Rule and Logic of Movement, and we finish with our Entity
Man in his Routine Process upon entering the Department Store.

28
Build→ General Information.

• Before going to test our Simulation, we go to Build and give

click on General Information, once the window is opened
we look for the Initialization Logic section, and in the new window,
we will click the hammer figure "Build" and we will search among the
we will click on the Display option and when it shows us the
We will write "The Department Store Simulation Starts".
We click on 'Grab' and then click on the green checkmark 'Accept'...
• Then we moved on to the section on Completion Logic, and in the new
in the window we will click on the hammer icon 'Build' and we will search
between the list the same Display option we will click and when we
put the quotes we will write "End the Store Simulation
In 'Departmental' we click 'Paste' and then we click on the green checkmark.
"Accept", to finish we click OK on the first Information window.
General and then we would be ready to run the simulation.

29
Simulation→ Simulation Operations.

• In this part, it is only to add the simulation time or others.

characteristics that are required, however, the problem did not delimit a
exact or defined time to analyze the simulation, but I take the
decision that we could use a 12-hour schedule or shift of a
full day, since most branches or Stores
Departmental activities are managed under this time delimitation.
• Once this is done, we can proceed to save our system.
simulation and once we start the Simulation, we just have to
wait for it to finish in order to analyze the results and statistics
that grants us our simulation.

Table #1...

Chart #1...

30
Graph #2...

Graph #3...

31
a) Are there enough fitting rooms for each gender?

In Chart #2 we can see that men last longer.

time waiting for their respective fitting rooms to become available, while
that women had a much shorter waiting time, obviously the
women waited less because they have 6 fitting rooms, while
men only have 2 fitting rooms, the delay can be negative for
our Department Store, as we could lose our Customers
Men.

b) Would you add or remove fitting rooms? How many?

If you want to optimize without spending, perhaps it should simply be used.

one of the women’s fitting rooms for male clients, then
we would have 5 fitting rooms for women and 3 fitting rooms for men and if still
with that change there is still a lot of waiting with the men it would be correct
think about dividing the fitting rooms equally, 4 for women and 4 for
men. However, with the information from the second column of Table #1
called "Total Exits" we can see that there were almost double the number of clients
women throughout the course of the day, and it is for that same reason that there exist
more fitting rooms for your female clients, I think it would be best to just grant them
one of the testers of women to men to balance the times of
waiting for both clients, but clearly seeking to give preference to the
female clients, as it could be considered that the profit of the Store
Departmental is based on a possible 2/3 of the Total Purchases
made by female customers.

In the case of optimizing with expenses, it might be good to only build a

tester more for men, as can be seen in Graph #1 the
female clients have an optimal waiting time, but our clients
men almost have a triple waiting time than our clients
women. If you want to attract more female clients, it would be correct to construct a
more fitting rooms for female customers, if there is little waiting time, and a

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better service, female clients could mention the optimal service that
manages our Department Store.

c) Would you recommend that the total number of fitting rooms be shared by
both genders?

I think that the testers are shared in a correct way, and I mean
that there is a difference in usage in the fitting rooms, due to the fact that we are

living through hard times and it would be unnecessary to expose female clients to the
perversion that our male clients may have. Now that I've made my point,
I stand by the decision to give 3 fitting rooms to men and 5
testing on women, we would only be leveling the waiting times,
but in case of noticing a deficiency and a reduction in my clients, obviously
como estoy obteniendo casi 2/3 del Total de mis ganancias de ellas, pues será
preferably provide them with better service and in that case would continue allowing the 6

dressing rooms for women and only 2 dressing rooms for men.

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 Conclusion

As we saw during the course of the class, simulation is a quick technique and
cheap that allows modeling and optimizing systems. It is a quick way, in the
the idea that it is only necessary to collect data, build the model, enter
the data and run it, the only investment is time.

ProModel as such proved to be a robust, versatile, and reliable software, it is very

efficient and flexible, you can simulate Just in time and in real time. allows
similar efficient solutions in a short time help us find a quick one
solution and avoid trial and error. it has the combination, it is easy to use and very
flexible.

ProModel is used to model situations such as manufacturing where

we evaluate, plan, and design processes such as storage, logistics, and
transport that helps us find an optimal solution for our company
and observe the errors and failures of the processes, as well as help to model the
bank customer service system, and find the most optimal way for it
design of our company.

The choice of ProModel as a Technological Simulation Tool has

a great advantage of being an interactive graphic software, which allows for
we as engineering students easily adapt to its use and
generation of practices, regarding simulation as a technique we conclude,
which allows for forecasting of the system without destroying it, including locations,
entities or resources including alternating the time scales according to
it is suitable, in this way upon completing the course we feel that satisfactorily
we have acquired a new skill and competence, for learning in the
the use of new software is very useful for our lives
professionals.

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