Polytechnic University of

GOMEZ PALACIO

DEVELOPMENT OF WORK INSTRUCTIONS

METALLURGICAL AUXILIARY FOUNDRY S.A. DE C.V.
PRESENTED BY:
RAMIRO RAFAEL CERDA PADILLA
ENROLLMENT:
11080264
SUBJECT:
STAY
CAREER:
ENGINEERING IN MANUFACTURING TECHNOLOGIES

ACADEMIC ADVISOR: Eng. ABIGAIL VALENZUELA

PLANT ADVISOR: RICARDO ESPARZA SALAS

Gómez Palacio, Durango. 2014.

 INTRODUCTION

Metalworking Auxiliary Foundry S.A. DE C.V. (FAMETSA) throughout its

trajectory in the production of gray iron, nodular iron, steel, steels
refractories, stainless steels, Duplex, high chromium iron and Ni-hard. It has managed to be
an efficient and productive company; for this reason, it is always concerned about staying on the

height of all its customers both national and international to offer them a
quality service, for which it develops various products.

The Quality and Processes area is a unit responsible for seeking improvement.
in the quality of the products, currently one of the projects that is being sought
consolidate is the Documentation and Development of Work Instructions that
it aims to implement a regulation in the processes and functions of the
areas of the organization, to obtain the necessary improvements in order to achieve
excellence.

In this case, the implementation of the Work Instructions originates from the
need to standardize and harmonize procedures, functions, and tools
used by each area for the elaboration of their products, since they do not
are neither standardized nor documented. The models for the preparation of the
molds of the parts are sent by the same client who requests the part, without
no procedures or instructions for assembling these models, just does the
request for the finished piece. All procedures are based on experience of
the operators in similar parts and work field, no control is kept or
registration of the pieces already made or changes made in the steps or
instructions for each of the areas through which you have to pass for the
elaboration decade one of its products.

The development of this project allows the organization to have

documents that describe how the activities are carried out, a record of the
instructions, tools to be used and precautions that must be taken for the
the development of each of its products, so that the quality area
can detect failures or errors to correct more effectively. Allows the
workers belonging to the Management should have documents where
establish the step-by-step process to execute a certain activity or process of
each product, alerting those responsible for execution of the care that is
they must have from the beginning to the end of the activity and in this way adopt
the corresponding preventive measures to prevent the rejection of the parts; thus
As well, the Integral Management System is strengthened by the inclusion of
new and updated documents that provide information on how
carry out activities in a coherent and safe manner, such as the
Work Instructions. In addition, benefits are provided to both the
organization as to the worker; in the case of the organization, there is a decrease in the
delays in the production process due to failures or errors in the process, as well as the
loss of money attending to them. As for the worker, they are provided with
greater security and comfort in the performance of their duties. So that any
a person who does not know them in depth can put the method into action and
carry out these tasks quickly and safely.

This will significantly mark a progress that will lead to the improvement of the
processes and the quality of the products.

The study conducted is aimed at understanding, implementing, and maintaining a

tracking system in the organization. Applying a descriptive design,
evaluative and field. For this, the study identifies the functions,
processes, and tools, actions are also illustrated with photographs to
show the machine and the operator, a study or analysis of the task is carried out
systematize.

Based on the results, it was possible to document, standardize, and formalize the
processes for the preparation of the different pieces in order to ensure achievement
of the objectives adapting to the guidelines set by the company.

Through this work, the result of the research conducted is presented.

in the following chapters.
 In the first chapter, a brief overview of the organization (FAMETSA) is given.
which this project is aimed at, the description of the products it produces
currently, its strengths, its opportunities, weaknesses, and threats, at the same time
the problem object of the research is the current situation of its
productive processes since it is necessary for the subsequent preparation of the
documents.

The second chapter presents the theoretical support that underpins the
research used in the development of the project and the basis for carrying it out.

In the third chapter, the methodological design that was suggested is presented for
Carry out the study. The current situation is presented and the proposed situation is described.

In the fourth chapter, it explains how the process was carried out.
implementation of the proposal used for the development and/or elaboration of the
Work Instructions

In the fifth chapter, the results and advancements achieved are presented with the
implementation of the Work Instructions

In the sixth chapter, the conclusions are finally presented,

recommendations, bibliography, and annexes.
 CHAPTER I

BACKGROUND OF THE COMPANY

FAMETSA is a foundry that has been operating since 1980, which is why we have
great experience in the production of grey iron, ductile iron, steel,
refractory steels, stainless steels, Duplex, high chromium iron, and Ni-hard.

The products we manufacture are dedicated to various industries:

Bombs
Construction
Mining
Transportation industry
Railway Industry
Energy Generation
Agricultural

COMPANY MISSION
The complete satisfaction of our customers and suppliers, as the best way to
generating profits will lead us to compete successfully in the national market.
international iron and steel, and thus participate actively in the growth of
country.

COMPANY VISION
Develop quality products for customer satisfaction, all based on
a quality management system, where productivity and continuous improvement are
reflects in the good results of the effort of all its employees, making the
do things right from the first time to be a competitive company in the market
world
 COMPANY OBJECTIVES

To offer our clients the best quality, fully meeting their needs.
specifications.
Satisfy our customers by offering quality products.
To be a company recognized nationally and internationally.
Being able to offer our clients a complete service in one place.
To offer our customers the flexibility they need.

PHILOSOPHY OF THE COMPANY

At FAMETSA, we focus our efforts on manufacturing products of the highest quality.
quality, meeting the requirements of our clients and with the strictest
standards to ensure your satisfaction.

STATEMENT OF THE PROBLEM:

Within the company FAMETSA S.A de C.V, the production of the products is
based on the empirical knowledge of the workers as the company does not have
with the guidelines and instructions that clearly establish
detailed the series of specific steps to follow within the processes of
elaboration.

The company has no control over the activities, tasks, and steps that its
staff must execute in the processes for the production of their products.

PROJECT OBJECTIVE:

Develop work instructions that define the methodology to follow, step by step.
step for the production of the product and thus facilitate the training and instruction of
the workers in the tasks.
 SPECIFIC OBJECTIVES:

Adjust the work instructions according to the requirements of the

client, using a structure.

Describe the sequence of steps necessary to carry out the activities

and the execution of the same.

Identify the risks through alerts associated with the activity at each step.
of the task.

Detail the equipment, materials, and tools used in the execution of the
actividad.

Group and classify the information depending on the type of activity and
instructions that are required.

Having the documentation of the processes as a reference for modifications

subsequently required.

JUSTIFICATION

The development of this project is justified as it allows workers and the

Management should have documents that outline the step-by-step process for execution.
a specific process, alerting those responsible for the execution about the
care and the proper handling of instruments or tools from the beginning to the end
end of the activity and in this way adopt preventive measures
corresponding to prevent any failure in the process

On the other hand, the Integral Management System is strengthened by the inclusion of
new and updated documents that provide information about how
carry out activities in a coherent and safe manner, such as the Instructions
of Work.

Además, se proporcionan beneficios tanto a la organización como al trabajador;

in the case of the organization, delays in the production process are reduced;
As for the worker, greater security and comfort are provided in their performance.
of their duties.

PROPOSAL FOR SOLUTION

The engineering department created Work Instructions corresponding to the

activities that are carried out in the operational areas and in this way ensures
that the organization has documents that describe how the processes are carried out
activities and the safety aspects to consider.

The Work Instructions will be carried out in this manner:

Determine the aspects or tasks of the process necessary for the object of
instruction.

Plan the development of instructions.

Study or analyze the process to be systematized.

Draft a clear and easily understandable instruction for everyone.

the staff.

Review and approve the instruction

Documentation and control of instruction record.

Distribute and disseminate the instruction in the appropriate areas.

Review the instruction periodically and update it according to the

production requirements.
 CHAPTER II

FUNDAMENTALS

Definitions

Work Instructions: They clearly and precisely describe the way

correct way to carry out certain tasks that may cause inconveniences
or damages from not being carried out as established. They are often printed and
they place it near the operator's workstation.
The Records: They are documents or data that collect the results.
of the preventive activities carried out.
Quality: The degree to which a set of inherent characteristics fulfills
with some requirements.
Quality management system: Management system to direct and control
an organization, regarding quality.
Quality policy: Global intentions and orientation of an organization
related to quality as formally expressed by senior management.
Quality management: Coordinated activities to direct and control a
organization regarding quality.
Procedure: Specific way to carry out an activity or a
process.
Feature: Distinguishing trait.
Conformity: Compliance with a requirement.
Non-compliance: Breach of a requirement.
Procedure: Document that clearly describes the consecutive steps
to start, develop, and conclude an activity or operation of any
field related to the company or organization.
Standard: Voluntary application document that contains specifications
techniques based on the results of experience and development
technological.
 Standardization: Every activity that provides solutions for applications
repetitive tasks that are developed, fundamentally, in the field of science,
technology and the economy, in order to achieve an optimal arrangement in
a certain context.
Approval: To submit by obligation to the ruling of an organization
qualified, to approve its compliance with laws and regulations
mandatory regulations.
Quality audit: A systematic and independent examination that is carried out to
determine if the activities and results related to quality are satisfactory
the previously established provisions and to verify that these
provisions are actually carried out and are suitable to achieve the
expected objectives.

What are work instructions?

Work instructions are documents that outline how to

to carry out each of the tasks indicated in the procedures.

What are the advantages of writing Work Instructions as

physically independent documents?

Facilitates the understanding of operational procedures, avoiding the

writing of excessively lengthy procedures that could hinder the
understanding of the document.
It facilitates document management by reducing the number of documents.
to edit.
How to draft procedures?

It is important that the procedures are written with the ...

recipient. Excessive details and the use of unfamiliar terminology can
adversely affect the implementation, effectiveness, and efficiency of the quality system.
Poorly designed procedures are a common source of frustration and can
discredit the entire system.

The following are some general recommendations for writing.

of the procedures:

Avoid ambiguous terms.

Write the sentences in present tense and in chronological order.
Be exact
Establish the objectives that are intended to be covered with the procedure and once
drafted, verify that the document complies.
Use flowcharts to obtain a global view of
procedure.

DEFINITION AND CONCEPT OF STANDARDIZATION

Normalization
Process by which the activities of both the private sector are regulated
as the public in matters of health, environment in general, user safety,
commercial information, as well as trade, industrial and labor practices. Through
from this process, terminology, classification, guidelines are established
specifications, attributes, characteristics, and the test methods or the
applicable prescriptions for a product, process, or service.

Norma
The norm is the same solution that is adopted to solve a problem.
repetitive, it is a reference with respect to which a product or function will be judged
and, in essence, it is the result of a collective and reasoned choice.
Practically, a standard is a document resulting from the work of numerous
people for a long time, and normalization is the activity leading to the
development, application, and improvement of standards.

Scientific principles of standardization.

Standardization, like any scientific and technological discipline, has

its principles, which have as a main characteristic to provide guidance and
flexibility in the normative process so that it can adapt to needs
of the moment and not constitute a hindrance in the future. The experience has allowed three
principles, in which agents from different places and times coincide:

Homogeneity. When a standard is to be developed or adapted, it must

to integrate perfectly with the existing standards for the normalized object,
taking into account the evolutionary trend in order not to obstruct future

normalizations.
Equilibrium. Standardization must achieve a state of balance between the
global technological advancement and the economic possibilities of the country or region.
A standard that establishes the most advanced state of technical progress does not

it would be useful if this were within the economic possibilities of a company or

country.
Cooperation. Standardization is a collective effort and the standards are
they must establish with the agreement and cooperation of all parties
involved, that is: General interest, buyers or users and the
manufacturers.

Quality Standards

Every company seeks to provide the public with quality products or services. To
To achieve this objective, entrepreneurs must establish certain quality standards.
that will allow them to know how good the product or service they are providing is.
So, quality standards are benchmarks that serve to set a
minimum necessary conditions for the traits and characteristics of a
product or service are able to efficiently meet the needs of the
consumers. These standards will allow to know whether to modify something or not
aspect in order to improve the processes and products provided to the public.

The procedure for establishing quality standards must take into

it has three stages (see the box next to it).

Quality of the inputs and the product: These are established prior to the process and
they are used to control the materials or the parts that will be involved in the
processing and production of the product.

Process Quality: They occur during the process and are based on the characteristics.
quality that the product must meet as it is processed.

Service Quality: They are given after the service and it is the measurement of
achievement of the quality characteristics of the finished product.

Methodological Procedure

Literature review of manuals, inspections, among other documents.

Adaptation of 'Work Procedures'. The Work Instructions to the
requirements of FAMETSA.
Visits to the operational areas for the observation of the current situation in
how much to the execution of the different activities of the process.
Interviews with staff related to molding activities, molding
no-bake hearts, shell molding hearts, painting area and area of
preparation.
Analysis of the current situation using the Cause-Effect Diagram.
Validate with the quality manager the information obtained from the supervisors.
and executors in order to obtain accurate information for the Instructions
 Completion of the corresponding Work Instructions for the
FAMETSA process activities.

Tipo de investigación Research design

From the Field

Descriptive

No
Projective experimental
CHAPTER III

TECHNICAL ANALYSIS
CURRENT SITUATION OF THE COMPANY

This is the organizational structure of FAMETSA

General Directorate

Control Management
Quality Management Resources Accounting
RF Quality Humans

Management
Processes Production Surveillance Purchases

Auditors Helper

Maintenance Manager Control Jefe de

Laboratory Warehouse Systems Embarkation
Production Production

Supervision
Production
Aux. Maintenance.

Operators
Operation Process Diagram

OperationDescription Controlled Product Characteristics and/or Process Parameters

Raw Material Reception Lafactura debe coincidir con la orden de compra realizada al proveedor.
Raw material inspection Inspeccionarmateria primade acuerdo alPAC-18
Approval of raw material Si la materia prima cumple con especificaciones, almacenar
Sand Inspection Realizar pruebras de LOI, AFS y resistencia de Arena segúnPAC-23
Mixer calibration Realizar la calibracion de acuerdo alPAC-23
Model inspection Inspect that the model is in good condition. The model must have a number.
de parte y numero de serie.
Inspection of heart boxes
Verificar que las cajas de corazon se encuentren en buen estado
Apply release agent to the mold and boxes
de corazon Cubrir toda la impresión del modelo y cajas de corazon para evitar rompimiento durante el desmoldeo.
Prepare a model to fill in. Place the appropriate reinforcements on the base and lid and the exothermic jackets on the lid according to the
instrucció[Link]-014
Prepareheart-shapedboxes Colocar los refuerzos adecuados de acuerdo a la instrucciónIC-014
Fil ing of base, lid and heart (s) The mold and hearts must be well compacted according to the instructions IM-014 eIC-014
respectivamente.
Verify curing Check the curing of the lid, base, and cores to be able to demold according to the
instrucciónesIM-014 eIC-014 respectivamente.
Unmold Onceset,[Link]
despostillamientos en el molde y corazones
Transport molds and hearts to area
de pintura.
Burn and blow mold and hearts
Verificar que queden libres de arena suelta de acuerdo a laIP-014
Painting mold and hearts Pintar moldes y corazones con pintura de zirconio de acuerdo a la instrucción IP-014
Transport molds and hearts to the area
de preparacion
Preparation of the base Perform a base and heart simulation to ensure correct assembly. Verify that the
corazon no se haya despostillado y verificar alineacion de plantillas, de acuerdo a instrucciónIP-014
Preparation of the cover Abrir camisas exotermicas , bajada y realizar vientos, de acuerdo a la instrucciónIP-014
Mold closure Do a mock-up of the lid with the prepared base, blow it and close it. According to instruction IP-
014. Verificar el cierre correcto delmolde.
Weighandensurepreparedmolds Place weights in closed molds and secure with a mixture of sand at the partition line.
Loadingpreparationforfusion PrepareinitialloadforfusionaccordingtoIF-01.
Load the oven Add the material to the oven in the order indicated in the IF-01.
Take a sample for chemical analysis When the oven is at 3/4 of its capacity, the first sample is taken for analysis.
chemical. According to IF-01
Draining pot heating Place the emptying pot on the burner half an hour before emptying.
Perform analysis and adjustment The chemical analysis will be carried out according to PAC-26. According to the laboratory result, the load is
will adjust according to the EMS-15 standard.
Take a second sample for analysis
Verify that the load complies with the parameters according to the EMS-15 standard.
chemical.
Empty the metal from the oven into the pot. Once the load is released by the laboratory and the metal has reached a temperature of 1670°C.
During the pouring into the pot, the metal is deoxidized according to instruction IF-01.
Deoxidation During the pouring into the pot, the metal is desoxidized according to instruction IF-01.

The pot's metal escutcheon Once they finish pouring the metal into the pot, skim the pot to clean the metal.
Filling of molds Proceed to filling once the metal reaches 1570 C according to IF-01. Once filled,
molde cubrir las camisas con polvo exotermico.
Demolding The pieces can be unmolded at least 4 hours after being poured.
Shot blasting of parts Las piezas se granallan en lamaquina granalladora para remover la arena pegada.
Cut with a torch ghoaxsy.-twscutiC
ieboalnrst
Arc-air operation The undercut of the welding that I didn't cut with the torch is removed with arc-air.
Shot blasting of parts The parts are shot blasted again to remove the slag from the arc-air.
Welding Cosmetic welding
Frosted The polisher is used to grind the partition line as well as protrusions on the outside of
the piece
Rework The parts are taken to the rework area where the mini polisher and the rectifier are used to
remove burrs and/or protrusions on the inner part of the piece.
Magnetic particle test The parts are subjected to dry magnetic particle testing to detect possible cracks or
visual inspection fractures according to PND-02, instruction IPC01/05 and PCC EMS15
Welding Repairs are carried out on the defects detected in the magnetic particle test.
Applied welding rework Excess solder is removed with a polisher, mini polisher, or rectifier.
Magnetic particle test Release of magnetic particles and cosmetics. Reference documents PND-02, IPC01/05, MSS-
SP-55
Heat treatment Se realiza un tratamiento termico de normalizado según la instrucción I-TT
Hardness test The hardness test is carried out at different points according to PAC-10 and PCC EMS15. The
acceptable parameters are 120-163 HB.
Visual inspection
Verify that the part complies with the MSS-SP-55 (Standard for visual finish of parts)

Shot blasting of parts

Lumbered

Boarding
 It is the process diagram through which the manufactured products pass in
FAMETSA, from the reception of raw material to the shipment of the piece
finished, the activities involved in the project of preparation of
Work instructions range from model review to mold closure.

Molding area

Shell heart molding area

 No Bake Sand Molding

Mold and Heart Painting Area

Preparation Area
 The problem situation studied in this research work that is
presented in the Quality Management of FAMETSA, is given by the non-existence
outdated Work Instructions for certain activities that are
they are carried out in the operational areas, therefore in the development of some
activities do not have the document to meet the requirement
of the activity, considering the minimum safety and quality aspects that are
must be taken into account in the execution.

Once the Cause-Effect Diagram was structured, we proceeded to the

identification of main causes through a brainstorming session. Using the
the technique of the Why? proceeded for each main cause to ask the question
Why? until obtaining more answers by generating the subcauses in this way.
or root causes that are generating the study problem.

Cause-Effect Diagram

The cause-effect diagram, also known as the Ishikawa diagram, is a

of the various tools emerged throughout the 21st century in the field of
industry and services, to facilitate the analysis of the problem and its solutions in
spheres such as; quality of processes, products, and services.

The following presents a cause-effect diagram for Quality of

Processes of FAMTESA, in which the problem or situation is identified and defined.
What is wanted to be analyzed is the 'current condition'.
Cause Diagram
 Undocumented work instructions are a limitation that prevents the
to personally know the correct process and tools to use, and it complicates the
correct execution of the activities for the preparation of the parts.

PROPOSED SITUATION

Para la elaboración e implantación de las instrucciones se deberían seguir las

following phases:

Determine the aspects or tasks subject to instruction.

Plan the preparation of instructions.
Study or analyze the task to be systematized.
Draft the instruction.
Review and approve the instruction.
Distribute and disseminate the instruction.
Review the instruction periodically and update it.

Flowchart for Work Instructions

The following is a scheme of action for the execution of the

work instructions, which encompass the identification of tasks
likely to require a work instruction, up to monitoring and control
end of the instruction
 Procedure for the preparation of work instructions

Determine the aspects or tasks subject to instruction

Before creating instructions, a list of the

activities, tasks or aspects that compose them.

As an important note, the instructions must be developed strictly.

necessary, it is important to avoid an excess of systematization and protocols, which
may detract from what is truly significant.

Plan the preparation of instructions

After preparing the list of tasks to be carried out in the work instruction,
it should establish a prioritization based on its importance, level of risk, frequency
de ejecución y otros aspectos que determinen el grado de necesidad de la
instruction.

Once the prioritization has been completed, the responsible parties will be designated.

development and timelines for its execution, thus establishing a work plan
for the preparation of the instructions.

Study or analyze the task to be systematized

Before beginning the drafting of the instruction, a study will be conducted on

the different tasks that comprise it, analyzing in detail the possible
risks arising from its execution, taking into account the technical factors and
humans who impact each of the possible dangers.
Draft the instruction

It should be as simple and clarifying as possible, indicating step by step everything.

what needs to be done to achieve its objective. An instruction
well written and structured should make it easier for even a person not knowledgeable in
the subject can know the activity just by reading it.

It will be noted in the instruction:

Tasks performed by authorized personnel with training or experience

necessary.
The means and personal protective equipment.
To facilitate understanding, one can resort to drawings, diagrams, charts,
frames, etc.... The photographs and drawings will be an important support.

Review and approve the instruction

Once the instruction is drafted, it must be reviewed and approved.

The review will be carried out by the individuals who have conducted it with the
collaboration of the designated person, as technical collaboration. Once
Once approved, the instruction will be coded according to the system codes.
company documentary.

Distribute and disseminate the instruction

After its approval, the instruction must be properly distributed by the

job positions for your application.

There must be a control of the instructions available to the

workers, ensuring that everyone has the necessary skills to perform their job.
 In the delivery of the instructions, the aspects must be taken into account.
following:

Provide an acknowledgment of receipt to ensure that work is always done with the latest one.

review.
Always accompany it with a sufficient explanation for its understanding.
Ensure that they are located in specific places that are easily accessible and readable.

If the instruction is not accepted or applied, the reasons for this should be explored.
attitude, and if there is no valid justification, efforts must be made by all means to ensure that
It is assumed, especially if the instruction corresponds to a critical task.

Review the instruction periodically and update it.

The possible variation in the execution of the activity should be monitored.

machinery, new services or activities, etc... that entail the need for
Modify the instruction, this way, the documentation is kept up to date.

Through the preventive control 'Work Observation' it is possible to evidence

non-compliance, deficiencies or shortcomings of the existing instructions, which
recommend a variation of the same, this follow-up should be carried out by
part of the middle management and the preventive organization of the company (service
of external prevention, designated worker, etc...
 CHAPTER III

DEVELOPMENT

The work instructions sequentially develop the steps to follow.

for the correct execution of a job or task. Therefore, they should serve as a guide to
worker in the development of activities that can be critical.

For the preparation and implementation of the instructions, the phases were followed
as previously mentioned:

Determine Areas and Activities Involved in the Work Instructions

En la elaboración de estas Instrucciones de Trabajo se dividió por áreas las

activities to be carried out in the process of a complete mold and its closure, passing
through the different areas to complete it:

Molding Area: The models of the pieces to be molded are selected.

in order to assemble it later, the number of heart boxes
varies according to the model. These are the parts that are molded to
to have a complete mold.
oTapa
oBase
Body
Molded No Bake Hearts
Molding Shell hearts
Painting Area: After having all the parts molded, they go through
to the painting area, where depending on the material to be poured and the mold
it is the type of paint that will be applied and in which parts.
oTapa
oBase
Body
 No Bake Heart Molds
Shell heart mold
Preparation Area: Once the appropriate paint has been applied to the
different parts that make up the model are prepared for
the correct assembly of the mold and with the necessary characteristics for
may the piece come out without problems.

oTapa
oBase
Body

Planning for the Development of Work Instructions

Once the list of tasks that we consider appropriate to carry out is prepared in the
Work Instructions, planning for the preparation of the
instructions, based on the time and the process for the production of a piece, there
hace un plan para elaborar de 2 a 3 Instrucciones de Trabajo por semana, cuyo plazo
it may vary as it is based on the production requested by the clients and this does not
it is constant and not always varied.

The implementation of the Work Instructions will be according to the program.

weekly, prioritizing those that are requested most frequently or that
its degree of complexity is greater, with this type of planning it can be carried out
Various instructions at the same time or days without documenting new ones.

Analysis of the Areas and tasks to be systematized

Before determining the areas and tasks, a test was conducted with pieces.
simple ways to understand the elements involved in the making of the molds, the
language used by the operators for the tools or tasks they performed, thus
as the technical and correct names of everything involved in the process.
 Leverage the empirical knowledge of workers in the development of the
different molds, taking this information and changing it to technical language.
All of this is to be able to understand and correctly elaborate the Instructions of
Work.

Writing and Capturing Work Instructions

Once the part number to document based on the program is selected.

weekly, the part number and the type of material to be poured into the piece are identified. It
carry out a draft of the entire process required to achieve obtaining it
complete and closed mold, taking notes and separating the process by areas,
documentando cuales son las herramientas necesarias y el paso a paso para llevar a
I completed that task, all of this captured in photographs that will serve as visual support.
in the Instructions.

Having the complete draft of the scheduled part number, we proceed to

empty the information and change it to the technical language used in the company,
capturing the information in the format corresponding to each part of the mold,
giving an order of the step-by-step tasks to be performed, as well as adding the
photographs to associate the steps with the images and facilitate their understanding.

For the formats of the Work Instructions, the base was taken from the
next guide:

Guide to Adapt Work Instructions

1. Objective: What is going to be done? and Why?

2. Scope: Where is it applied and who applies it?
3. Update:
[Link]. 0
[Link]. 1 When there is a change, it will refer to the point that was affected.
that adjustment.
[Link]: Rev.1, 6
4. Definiciones: 3 o 5 definiciones, conceptos que son complejos de
to understand each other.
5. Responsabilidades: Puesto, departamento.
6. Development: Description of activities starting with a present verb.
indicative mood in 3rd person.
a. Example: Execute, Communicate and Deliver.

Plan, Do, Check, Act.

[Link] referencia a las4 M (por su traducción al inglés):

a. Human resources (Manpower)

[Link] (Material)

[Link]

Methods

8. Make a list or illustrate the actions of the worker.

[Link] an activity log that can be audited:

[Link]

[Link]

[Link] Number
Review and Approval of Work Instructions

Once the instruction is drafted, it must be reviewed and approved by the

quality department manager, after verifying it and correcting it if it is
necessary, send a copy to the production manager and the personnel involved in the