GN3433EN

User
Guide
Allison DOC ®

For PC—Service Tool

Version 8.2

2009 September

Printed in U.S.A. Copyright © 2009 Allison Transmission

 Contents

1. ALLISON DOC ® FOR PC—SERVICE TOOL .................................................................................................................. 6

1-1. Introduction ................................................................................................................................................................................ 6

1-2. Warnings and Notes .................................................................................................................................................................... 7

1-3. User Guide Organization ............................................................................................................................................................ 8

1-4. Text Conventions Used In This Guide........................................................................................................................................ 8

1-5. Definitions, Acronyms, and Abbreviations ................................................................................................................................ 8

1-6. System Requirements ................................................................................................................................................................ 10

1-7. Allison DOC ® For PC—Service Tool Software Installation .................................................................................................. 10

1-8. Allison DOC ® For PC– Service Tool Overview ..................................................................................................................... 12

Allison DOC ® For PC–Service Tool Navigation, Controls, and Status Information ........................................................................... 12
Status Bar ........................................................................................................................................................................................... 13
Menus ................................................................................................................................................................................................. 13
Button and Keyboard Shortcuts .......................................................................................................................................................... 16

2. CONNECTING THE PC TO THE CONTROL SYSTEM .................................................................................................. 17

3. STARTING ALLISON DOC ® FOR PC–SERVICE TOOL .............................................................................................. 20

3-1. Starting the Program ................................................................................................................................................................ 20

3-2. 30-day Trial ............................................................................................................................................................................... 20

3-3. What’s New? ............................................................................................................................................................................. 21

3-4. At Start-up ................................................................................................................................................................................ 21

4. CONFIGURING AND UPDATING ALLISON DOC ® FOR PC– SERVICE TOOL.......................................................... 22

4-1. Software Configuration ............................................................................................................................................................ 22

General Tab ........................................................................................................................................................................................ 23
Reprogramming Tab ........................................................................................................................................................................... 23
Update Application Tab ...................................................................................................................................................................... 24
TAC Data Collection .......................................................................................................................................................................... 24
1000/2000 Setup and 3000/4000 Setup Tabs ....................................................................................................................................... 26
Setting up a new data configuration: ................................................................................................................................................... 29
Loading a saved configuration: ....................................................................................................................................................... 30
Loading default configuration: ........................................................................................................................................................ 30

5. USING ALLISON DOC ® FOR PC—SERVICE TOOL ................................................................................................... 31

5-1. Connecting/Disconnecting ........................................................................................................................................................ 31

Connecting ......................................................................................................................................................................................... 31
Disconnecting ..................................................................................................................................................................................... 33
Quick Solutions for Unsuccessful Connections ................................................................................................................................... 34

5-2. Viewing Diagnostic Data ........................................................................................................................................................... 34

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5-3. DTC and General Information ................................................................................................................................................. 34
DTC Grid........................................................................................................................................................................................ 35
................................................................................................. 36
Clearing DTC Information .............................................................................................................................................................. 36
Performance Complaints ................................................................................................................................................................. 36
Failure Records ............................................................................................................................................................................... 37
DTC Test ........................................................................................................................................................................................ 38
.................................................................................................................................................... 39
TCM Information Grid.................................................................................................................................................................... 39
Transmission Information Grid ....................................................................................................................................................... 39
Shift Inhibits Grid ........................................................................................................................................................................... 40
Prognostics Grid ............................................................................................................................................................................. 40

5-4. Data Monitor ............................................................................................................................................................................. 40

Diagnostic Data .............................................................................................................................................................................. 41
Input/Output Functions ................................................................................................................................................................... 41
Shift Inhibits ................................................................................................................................................................................... 41

5-5. Custom Data Monitor ............................................................................................................................................................... 41

To Select Custom Data Monitor Transmission Parameters: ................................................................................................................. 41
Preconfigured Data List .................................................................................................................................................................. 42

5-6. Graphics Monitor...................................................................................................................................................................... 43

Displaying the Graphics Monitor ........................................................................................................................................................ 44

5-7. Strip Chart ................................................................................................................................................................................ 44

Displaying the Strip Chart ................................................................................................................................................................... 45
Saving A Strip Chart Configuration ................................................................................................................................................ 46
Custom Scaling ............................................................................................................................................................................... 47
Data Trace Identification................................................................................................................................................................. 48
X-axis Scaling ................................................................................................................................................................................ 48
Y-axis Scaling................................................................................................................................................................................. 48
Strip Chart Modes ........................................................................................................................................................................... 48
Control Modes ................................................................................................................................................................................ 48

5-8. Prognostics ................................................................................................................................................................................ 49

Displaying Prognostics ....................................................................................................................................................................... 49

5-9. Calibration Information ........................................................................................................................................................... 50

To display current Calibration Information: ........................................................................................................................................ 50

5-10. Data Bus Traffic View ........................................................................................................................................................... 51

Displaying the Data Bus Viewer ......................................................................................................................................................... 55
Playing Back Data Bus Viewer files ................................................................................................................................................... 56

5-11. Action Requests ..................................................................................................................................................................... 57

Clutch Test Enabled ............................................................................................................................................................................ 57
Solenoid Test ...................................................................................................................................................................................... 59
To enable the Solenoid Test function: ............................................................................................................................................. 59
Reset Auto-detect ............................................................................................................................................................................... 60
Reset Auto-detect Retarder ................................................................................................................................................................. 60
Reset Fast Adaptive ............................................................................................................................................................................ 60
Reset Adaptive Shift Parameters ......................................................................................................................................................... 61
Reset Full/Closed Throttle Calibration (TPS only) .............................................................................................................................. 63
Reset SEM Auto-Select ...................................................................................................................................................................... 63
Reset Oil Life Monitor ........................................................................................................................................................................ 64
Reset Filter Life Monitor .................................................................................................................................................................... 64
Reset Transmission Health Monitor .................................................................................................................................................... 65

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 Engineering Calculations .................................................................................................................................................................... 66
Transmission Fault Lamp Test ............................................................................................................................................................ 67
To initiate a Fault Lamp test: .......................................................................................................................................................... 67
Reverse Warning Lamp Test ............................................................................................................................................................... 67
To initiate a Reverse Warning test:.................................................................................................................................................. 67
Service Indicator Lamp Test ............................................................................................................................................................... 68
To initiate a Service Indicator Lamp Test: ....................................................................................................................................... 68
Read Static Data ................................................................................................................................................................................. 69
To Read Static Data: ....................................................................................................................................................................... 69

5-12. Recording Snapshots ............................................................................................................................................................. 70

To record an event driven snapshot: .................................................................................................................................................... 70
Triggering a snapshot recording (and/or setting a bookmark) .............................................................................................................. 71
To insert a bookmark while recording data:..................................................................................................................................... 71

5-13. Stopping/Saving Snapshot Sessions ...................................................................................................................................... 72

5-14. Playing Back Snapshots ........................................................................................................................................................ 73

5-15. Exporting Voltage Data ........................................................................................................................................................ 75

6. REPROGRAMMING TCM ............................................................................................................................................... 77

6-1. Reprogramming TCM .............................................................................................................................................................. 77

Enabling/Authorizing the Reprogramming Section in Allison DOC ® For PC– Service Tool ............................................................. 77
Accessing the Reprogramming Function ............................................................................................................................................. 78
Reprogramming Input/Output Configuration ...................................................................................................................................... 79
Reprogramming Customer Modifiable Constants ................................................................................................................................ 80
Reprogramming Package Assignments ............................................................................................................................................... 80
Reprogramming TCM Password ......................................................................................................................................................... 80
Initiating TCM Reprogramming.......................................................................................................................................................... 80
Reprogramming Prognostics ............................................................................................................................................................... 82

7. REPORTS ....................................................................................................................................................................... 86

7-1. Diagnostic Reports .................................................................................................................................................................... 86

Saving Diagnostic Reports .................................................................................................................................................................. 86
Displaying Saved Diagnostic Reports ................................................................................................................................................. 87
Diagnostic Report Examples ............................................................................................................................................................... 88

7-2. TRANSHEALTH™ .................................................................................................................................................................. 89

TRANSHEALTH™ Monitor .............................................................................................................................................................. 90
TRANSHEALTH™ Reports .............................................................................................................................................................. 91
Loading Saved TRANSHEALTH™ Reports ...................................................................................................................................... 94
Saving TRANSHEALTH™ Reports ................................................................................................................................................... 96
Printing TRANSHEALTH™ Reports ................................................................................................................................................. 96
Closing the TRANSHEALTH™ Feature ............................................................................................................................................ 96

7-3. Printing Screens ........................................................................................................................................................................ 96

7-4. Exiting Allison DOC ® For PC–Service Tool .......................................................................................................................... 96

8. WTEC II/III, CEC2, AND CEC1 CONTROL SYSTEMS ................................................................................................... 98

WTEC II/III and CEC2 Diagnostic Trouble Codes.............................................................................................................................. 98
WTEC II/III and CEC2 DTC and General Info View ...................................................................................................................... 98
Clearing Active Codes .................................................................................................................................................................... 99

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 Clearing Inactive Codes .................................................................................................................................................................. 99
WTEC II/III and CEC2 Diagnostic Data Monitor ............................................................................................................................... 99
Diagnostic Data ............................................................................................................................................................................ 100
Input and Output Wires/Functions................................................................................................................................................. 100
Shift Inhibits ................................................................................................................................................................................. 100
CEC1 Diagnostic Data Monitor ........................................................................................................................................................ 100
WTEC II/III and CEC2 Custom Data Monitor .................................................................................................................................. 101
WTEC II/III and CEC2 Graphics Monitor ........................................................................................................................................ 101
Displaying the Graphics Monitor .................................................................................................................................................. 101
ECU Calibration Information ............................................................................................................................................................ 102
WTEC II/III and CEC2 Clutch Test .................................................................................................................................................. 102
...................................................................................................................................................... 103
WTEC II/III Reset Unadapted Shifts ................................................................................................................................................. 103
WTEC II/III and CEC2 Reset Throttle Calibration ............................................................................................................................ 103
WTEC II/III TAC Data Collection .................................................................................................................................................... 104

9. 1000/2000 (PRE-ALLISON 4TH GENERATION CONTROLS) CONTROL SYSTEM .................................................... 106

Diagnostic Trouble Codes ................................................................................................................................................................. 106
Reset Adaptive Shift Parameters ....................................................................................................................................................... 106
1000/2000 Throttle Calibration ......................................................................................................................................................... 107
Clutch Test ....................................................................................................................................................................................... 108

10. CEC CONTROL SYSTEM ......................................................................................................................................... 109

CEC Snapshot Record ...................................................................................................................................................................... 109
Reports ............................................................................................................................................................................................. 110

11. USING ALLISON DOC ® FOR PC–SERVICE TOOL DEMOS ................................................................................. 111

12. HELP SYSTEM .......................................................................................................................................................... 112

What’s New ...................................................................................................................................................................................... 112
Allison DOC ® User Guide .............................................................................................................................................................. 112
Allison DOC ® Training Videos ....................................................................................................................................................... 112
Demo ................................................................................................................................................................................................ 112
DTC Lookup .................................................................................................................................................................................... 112
Troubleshooting Manuals ................................................................................................................................................................. 113
Access To Allison Transmission Web Site (requires an internet connection) ................................................................................. 113
Hydraulic Schematics ....................................................................................................................................................................... 113
Allison Transmission Calc ................................................................................................................................................................ 114
About Allison DOC ® ...................................................................................................................................................................... 114

13. DIAGNOSTIC DATA DEFINITIONS .......................................................................................................................... 115

13-1. Customer Modifiable Constants (CMC) ............................................................................................................................ 115

13-2. SEM/LRTP .......................................................................................................................................................................... 128

WTEC III Control Systems specific parameters: ............................................................................................................................... 135
1000/2000 (Pre-Allison 4th Generation Controls) specific parameters: .............................................................................................. 135

v
 [Link] DOC ® For PC—Service Tool

1-1. Introduction
The Allison DOC ® (Diagnostic Optimized Connection) For PC–Service Tool is a diagnostic system designed for use with Allison’s
3000/4000 Product Families transmissions, 1000/2000 Product Families transmissions, and transmissions using CEC2/CEC1 controls.
This PC-based diagnostic program is capable of communicating with Allison 4th Generation Control System Module TCMs, WTEC II
and WTEC III Electronic Control Units (ECU), 1000/2000 (Pre-Allison 4th Generation Controls) TCMs, CEC2, and CEC1 Electronic
Control Units (ECU).

Allison DOC ® For PC–Service Tool performs the following:

Monitors 3000/4000 Product Families Transmission Control Module (TCM) data
Monitors 1000/2000 Product Families Transmission Control Module (TCM) data
Monitors CEC2 Electronic Control Unit (ECU) data
Monitors CEC Electronic Control Unit data, using a proprietary protocol and the Allison CEC translator device
Displays multiple transmission parameters
Displays a graphical instrument panel with analog and digital gauges
Displays a graphical strip chart
Records and plays back diagnostic sessions
Prints diagnostic reports
Reprograms selected TCM parameters (requires completion of Allison Transmission training).

Allison DOC ® For PC—Service Tool provides the following features:

·A Microsoft Windows®/PC look and feel
·Security measures to control reprogramming TCM/ECU parameters
·Integrated Help with training videos
·Diagnostic Trouble Code information with a direct link to 3000/4000 Product Families Troubleshooting Manuals
·Diagnostic Trouble Code information with a direct link to the 1000/2000 Product Families Troubleshooting Manual
·Diagnostic Trouble Code information with a direct link to CEC 2 Troubleshooting Manuals
·A demo mode using prerecorded data
·SmartConnect for detecting the PC-to-vehicle translation device and communication link
·Communication troubleshooting wizard for those cases where the tool is unable to connect to a control module
·Allison DOC ® For PC—Service Tool is compliant with applicable TMC Recommended Practices, GM Online Standards, SAE
Standards, and CE Standards
·Allison DOC ® For PC—Service Tool is RP1210A compliant.

6
 1-2. Warnings and Notes

WARNING: To avoid personal injury, the vehicle operator must not

use or read the diagnostic tool while the vehicle is moving. Doing so
may result in loss of vehicle control, which may cause personal injury
and vehicle damage.

WARNING: Personnel other than the vehicle operator must use the
diagnostic tool.

WARNING: The vehicle operator must maintain control of the

vehicle while an assistant performs the diagnostic evaluations.

NOTE: Allison DOC ® For PC–Service Tool users are assumed to

have a basic working knowledge of the Microsoft® Windows 2000®
Professional/XP® Professional®/Vista® Operating System(s) and
Adobe Acrobat Reader®.

NOTE: During a TCM/ECU reprogramming event, make sure the

transmission controller has continuous power and ignition voltage
supplied at all times.

Trademark Information

Windows 2000® Professional, Windows Explorer®, Windows XP® Professional, and Windows Vista® are registered trademarks of
Microsoft Corporation.

Adobe Acrobat® is a registered trademark of Adobe Corporation.

Allison DOC ® is a registered trademark of Allison Transmission.

InstallShield® is a registered trademark of InstallShield Software Corporation.

7
 1-3. User Guide Organization
This user guide for Allison DOC ® For PC–Service Tool is organized with information pertaining to the most current control system,
Allison 4th Generation Controls, appearing in the main body of the user guide. The functions and features described are similar for all
control systems except were indicated. Information specific to an earlier control system is presented in a section devoted to that control
system.

1-4. Text Conventions Used In This Guide

The following text conventions are used in this Guide to more clearly describe using Allison DOC ® For PC–Service Tool:
 Screen button and keyboard key names are in bold capitals—OK, RETURN.
 Menu names are presented as displayed—File, Edit, etc.
 Menu items are presented as displayed—Exit.
 File names that may change with use are in lowercase italics—[Link].
 File names, usually system files, that do not change are in initial capitals—[Link].
 Titles of windows are as they appear in the window.

1-5. Definitions, Acronyms, and Abbreviations

ABS Anti-lock Braking System

AETC Advertised Engine Torque Curve

API Application Programming Interface

CAN Controller Area Network

CCN Calibration Compatibility Number

CIN Calibration Identification Number

CMC Customer Modifiable Constant

COM Serial Communications port

DOC Diagnostic Optimized Connection

DPID Dynamic Data Identifier

DTC Diagnostic Trouble Code

ECM Engine or Electronic Control Module

ECU Electronic Control Unit

GM General Motors Corporation

GMLAN Proprietary General Motors communication protocol

HCN Hardware Compatibility Number

HSC High Speed CAN

IMS Internal Mode Switch

8
IT Information Technology

J1708/1587 SAE protocols. Used with legacy 3000/4000

controllers.

J1939/J1850 SAE protocols. Used with legacy 1000/2000 and all 4th
Generation controllers.

LBSS Load Based Shift Schedule

LRTP Low Range Torque Protection

MY Model Year

N/A Not Available

N/V Ratio of engine RPM to vehicle speed

PCCS Production Calibration Configuration System

PCS Pressure Control Solenoid

PID Parameter Identifier. A number that identifies a

transmission data parameter. Example: PID# 19D4 (in
hexadecimal) identifies Turbine Speed.

PS Pressure Switch

PTO Power Takeoff

RAM Random Access Memory (flash memory)

RELS Reduced Engine Load at Stop

RP1210A TMC Recommended Practice 1210A Windows API for

on vehicle datalink communications

RPM Revolutions Per Minute

S/N Serial Number

SA Source Address

SAE Society of Automotive Engineers

SEM Shift Energy Management

SS Shift Solenoid

TAC Technical Assistance Center

TCC Torque Converter Clutch

TCM Transmission Control Module

TID TransID, or Transmission Identifier Digit. Refer to the

Allison Troubleshooting Manuals for more information
on TID.

TMC Technology & Maintenance Council

TPS Throttle Position Sensor

UAC User Account Controls

9
 URL Uniform Resource Locator

VAC Vehicle Acceleration Control

VIN Vehicle Identification Number

WTEC World Transmission Electronic Control

1-6. System Requirements

 Microsoft® Windows XP® Professional, Windows 2000® (SP4 or later) Professional, and Windows Vista®

 20 GB Hard Drive, (40 GB or greater recommended)

 600 MB free hard drive space required to install the program (after software installation, the operating system requires sufficient free
hard disk space to run the program)

 Pentium® IV class processor 1GHz (or greater)

 512MB of RAM system memory (1GB recommended)

 One available USB port—USB 1.1 (USB 2.0 recommended)

 A serial port is required if connecting legacy CEC1 controllers, or if using the J 44652-A - SPX J1850-VPW (Class 2) translator
device

 16x CD-ROM, (48x or greater recommended)

 Full administrative privileges are required to install, use, and update the Allison DOC ® For PC–Service Tool

 Internet connection capability (Internet Explorer® 5.0.1 or greater) (NOTE: A broadband internet connection is recommended for
receiving updates and file downloads)

 Adobe® Acrobat Reader® is installed by default

1-7. Allison DOC ® For PC—Service Tool Software Installation

This section explains how to install the Allison DOC ® For PC–Service Tool software on your PC from the Allison DOC ® For PC–
Service Tool CD-ROM. Before attempting to install this software, make sure that:
 Your computer satisfies the PC Platform requirements listed on the ―System Requirements‖ section.
 You have full PC Administrator privileges. Windows Vista users should turn UAC (User Account Control) off.

For more information, see your network administrator.

NOTE: The newest version of Allison DOC ® For PC will

automatically supersede any previous version of this application. There
is no need to uninstall earlier versions of this application. The software
authorization (or password requirement) status will be maintained.

10
To install the Allison DOC ® For PC—Service Tool software on your PC:
1. Insert the Allison DOC ® For PC—Service Tool CD-ROM into your CD-ROM drive. If the installation process does not begin
momentarily, select Start -> Run from the task bar. Click Browse, locate the [Link] file on the installation CD, and click
OK.

NOTE: This process may take several minutes; please be patient.

Interrupting the installation process could cause issues such as error
messages, unable to connect, blank screens, problems during future
updates, etc.

2. Follow On-Screen instructions

3. Finally, the InstallShield® Wizard Complete window displays to indicate that the installation has completed successfully. Select
the ―Yes, I want to restart my computer now‖ option (default). Click the FINISH button to exit the setup process and restart
your PC.

NOTE: Allison DOC ® For PC automatically installs the RP1210A

drivers for the following adapters: (1) DPA4 USB Translator Device
(essential-rated tool for Allison Transmission), (2) DPA4 Plus USB
Translator Device (essential-rated tool for Allison Transmission), and (3)
SPX J1850 VPW translator Device.
To use any other RP1210 translator device listed in the latest Allison
DOC ® Service Information Letters (SIL), the corresponding device
drivers must be installed separately. Make sure to install the drivers
before attempting to use the translator device with Allison DOC ® For
PC–Service Tool.

NOTE: For more information on installation and troubleshooting

procedures when using the Dearborn DPA4 Plus USB adapter, please
refer to the ―DPA4 ‘Plus’ USB Translator Device (SPX P/N: J-47943-
A) Quick Reference Guide‖ document available at
[Link] | Service | Electronic tools | Translator
Devices.

11
 1-8. Allison DOC ® For PC– Service Tool Overview
Allison DOC ® For PC–Service Tool has been designed to aid you, the technician, in troubleshooting and maintaining Allison
transmissions equipped with Allison 4th Generation Controls, WTEC II, WTEC III, CEC2, CEC1, and 1000/2000 (Pre-Allison 4th
Generation Controls) systems. Allison DOC ® For PC–Service Tool can be used with a desktop PC or with a laptop PC in the cab of a
vehicle.

WARNING: To avoid personal injury, the vehicle operator must

not use or read the tool while the vehicle is moving. Doing so may
result in loss of vehicle control, which may cause personal injury and
property damage.

Allison DOC ® For PC–Service Tool aids you by providing:

 Displays of real-time and prerecorded transmission operating data
 The ability to display and record user-selectable transmission data
 The ability to display and record data bus traffic
 The ability to clear transmission trouble codes
 Automatic recording of failure records
 Automatic triggering of snapshot recording when a DTC is detected
 Access to TCM configuration data
 With Allison Transmission approved training, the ability to change TCM/ECU configuration such as I/O functions and CMCs
(this calibration configuration change is called Reprogramming)
 A graphic data display
 Strip chart data graphing
 A variety of reports such as:

o Failure Records o Diagnostic Data

o Autodetect Information o Customer Modifiable Constants (CMC)

o Shift Inhibits o Trouble Codes

o I/O Functions o DTC Test

o TRANSHEALTH™ Report o Prognostics

NOTE: Contact your nearest Allison Distributor for additional

Allison DOC ® For PC–Service Tool training. Allison Distributors
are listed on the Allison web site at [Link].

Allison DOC ® For PC–Service Tool Navigation, Controls, and Status Information
Allison DOC ® For PC–Service Tool displays the following navigation, control, and status information items regardless of what is
displayed in the main Allison DOC ® For PC–Service Tool window.

12
Status Bar
The status bar provides information about the connection between Allison DOC ® For PC–Service Tool and the controller. It is located
in the upper portion of the main Allison DOC ® For PC–Service Tool window. The fields in the status bar are not labeled, but their
content adequately indicates their purpose.

Allison DOC ® For PC–Service Tool Status Bar

Allison DOC ® For PC–Service Tool Connect Time Display

Allison DOC ® For PC–Service Tool Status Bar Fields:

Control System Information
Transmission Control System, Calibration Identification Number, and software level

Example: 1K2K—120004A002K / D71

Application Status:
Connected—Allison DOC ® For PC–Service Tool is actively connected to a control system and receiving live data.
Off-Line—Allison DOC ® For PC–Service Tool is not actively connected to a control system and it’s not receiving live data.
Playback—The displayed data is part of a snapshot or Demo file previously recorded.
Recording—Displayed data is live data and is being recorded.
Event Status (during a live connection):
Diagnostic—Diagnostic data is being displayed.
Shift Inhibit—Diagnostic data is being displayed, and a shift inhibit is currently present.
Action Request—Diagnostic data is being displayed, and the user is commanding an action request.
Reprogramming—the Reprogramming screen is being displayed.
Event Status (during Playback):
Diagnostic—Diagnostic data is being displayed. No action requests were being performed at the time of the recording and no
shift inhibits were present.
Shift Inhibit—Diagnostic data is being displayed. A shift inhibit was active at the time of the recording.
Action Request—Diagnostic data is being displayed which was recorded while an action request was being performed
DTC Status:
Active Codes—One or more Active DTCs are present. Inactive DTCs may also be present.
No Active Codes—No Active DTCs are present. Inactive DTCs may be present.

Menus
The menu bar at the top of the Allison DOC ® For PC–Service Tool window, above the Status bar, displays the following drop-down
menus:

File
TCM Reflash (PCCS) – opens up the TCM Reflash (PCCS) application, only if it’s installed in the PC.

13
Data Bus Viewer—Opens up the Data Bus Traffic Viewer.
Exit—exits the Allison DOC ® For PC–Service Tool program

Reprogram
When enabled, displays the TCM/ECU Reprogramming section. Users need special training to enable this section of the tool.

Action Items
 Clutch Test Enabled—For Allison 4th Generation Control systems and 1000/2000 (Pre-Allison 4th Generation Controls) systems,
it displays the Clutch Test floating tool bar. For all other control system (i.e. WTECII, WTECIII, and CEC2), it controls the
Clutch Test mode.
 Solenoid Test…—displays the Solenoid Test screen (not available for WTEC II/III, CEC1, and CEC2).
 Reset Adaptive Shift Parameters— (not available for WTEC II/III, CEC1, and CEC2) displays the Reset Adaptive Shift
Parameters window, where transmission adaptive data can be reset to factory values per shift.
 Reset Unadapted Shifts – (only available for WTECII and WTECIII) resets all transmission adaptive data to factory values.
 Reset Fast Adaptive—(not available for 1000/2000 Pre-Allison 4th Generation Controls and CEC2 systems) activates the Fast
Adaptive logic in the TCM.
 Reset Full Throttle Calibrations (TPS only)—(not available for WTECII, WTECII, and CEC2 control systems) resets upper
limit of the TPS calibration.
 Reset Closed Throttle Calibrations (TPS only)— (not available for WTECII, WTECII, and CEC2 control systems) resets the
lower limit of the TPS calibration.
 Reset Throttle Calibration – (only available for WTECII, WTECIII, and CEC2) resets the throttle position sensor calibration.
 Transmission Fault Lamp Test—(only available for Allison 4th Generation Controls systems) enables the Transmission Fault
Lamp Test.
 Reverse Warning Lamp Test—(only available for Allison 4th Generation Controls systems) enables the Reverse Warning Lamp
Test.
 Service Indicator Lamp Test—(only available for Allison 4th Generation Controls systems with Prognostics) enables the Service
Indicator Lamp Test.
 Reset Auto-Detect—(not available for the 1000/2000 Pre-Allison 4th Generation controls system) clears and resets the TCM
auto-detect information.
 Reset Auto-Detect Retarder—(only available for the 3000/4000 Allison 4th Generation Controls system) clears and resets auto-
detection of transmission retarder.
 Reset SEM Auto-Select—(only available for Allison 4th Generation Controls systems) clears and resets auto-selection of Shift
Energy Management.
 Reset Oil Life Monitor—(only available for Allison 4th Generation Controls systems with Prognostics) resets the Prognostics
Oil Life Monitor on the TCM.
 Reset Filter Life Monitor—(only available for certain Allison 4th Generation Controls systems with Prognostics) resets the
Prognostics Filter Life Monitor on the TCM.
 Reset Transmission Health Monitor…—(only available for Allison 4th Generation Controls systems with Prognostics) resets the
Prognostics Oil Life Monitor on the TCM.
 Engineering Calculations—provides means to calculate converter speed ratio, vehicle speed, and acceleration in g’s.
 Read Static Data—(only available for Allison 4th Generation Controls systems) allows power off data stored in the TCM to be
extracted to a file that can be used by Allison Engineers for diagnostic purposes.

14
Snapshot
 Record
 Record Options—displays the recording options window.
 Stop Recording—halts recording.
 Add Bookmark—adds a bookmark to the current recording.
 Playback
 Open Playback File—displays the Open window and the content of the Log folder.
 Play—plays a recorded data file.
 Rewind—starts the playback at the beginning.
 Stop—stops a playback.
 Fast forward—plays a recorded data file at four times the normal speed.
 Continuous—plays a recorded data file continuously, a looped playback.
 Email—displays the Compose Email window. This section requires the user to fill out some networking information that might
require the assistance from the user’s IT department.
 Export—(only available for Allison 4th Generation Controls system) exports data from a playback file for inclusion into a
spreadsheet.

Reports
 Diagnostic Reports—displays the Report Sections window. Refer to section 7-1 for more information.
 TRANSHEALTH™ Report—when available, it displays the TRANSHEALTH™ feature. Refer to section 7-2 for more
information.

Software Configuration
Displays the Software Configuration dialog box.

Help
 What’s New – displays new features in this release.
 Allison DOC ® User Guide – displays this User’s Guide in PDF format.
 Allison DOC ® Training Videos – displays the new/enhanced software training videos.
 Demo—displays the Choose Demo window.
 DTC Lookup—displays the Trouble Code Lookup window for various control systems.
 Troubleshooting Manuals
o WTEC III —opens up the WTEC III Troubleshooting Manual
o 3000/4000 (4th Gen)—opens up the 3000/4000 (Allison 4th Generation Controls) Troubleshooting Manual.
o 1000/2000 (Pre-4th Gen)—opens up the 1000/2000/2400 Series™ Troubleshooting Manual
o 1000/2000 (4th Gen)—opens up the 1000/2000 (Allison 4th Generation Controls) Troubleshooting Manual.
o WTEC II —opens up the WTEC II Troubleshooting Manual
o CEC2 Off-Highway —activates the Adobe Acrobat reader to display the CEC2 Troubleshooting Manual
 Access to Allison Transmission Web Site - Connects to the ALLISON TRANSMISSION web site,
[Link].
15
  Hydraulic Schematics
o 3000/4000 (4th Gen)—displays the Allison 4th Generation Controls 3000/4000 hydraulic schematics.
o 1000/2000 (4th Gen)—displays the Allison 4th Generation Controls 1000/2000 hydraulic schematics.
o 1000/2000 (Pre-4th Gen)—displays 1K2K (Pre-Allison 4th Generation Controls) hydraulic schematics
o WTECIII—displays WTEC hydraulic schematics.
 Allison Transmission Calc – displays the Allison Transmission Calculation application.
 About Allison DOC ® - displays information about this version of Allison DOC ® For PC – Service Tool.

Print Screen
Prints the displayed screen.

Button and Keyboard Shortcuts

The following buttons are always available in the primary Allison DOC ® For PC–Service Tool window. Clicking the button or pressing
the associated function key displays the listed menu.

F1–Help
Accesses the User’s Guide

F2–TRANSHEALTH™
Displays the TRANSHEALTH™ feature. Refer to section 7-2 for more detailed information.
F3–DTC Lookup
Displays the Trouble Code Lookup window for various control systems.

F4–Connect (or F4-Disconnect)

Connect (F4-Connect) to or disconnect (F4-Disconnect) from an ECU or TCM.

F5–Trigger Recording (or F5-Bookmark #)

Triggers the recording session of a snapshot and also inserts a trigger point in the data stream. This constitutes the faster way to
initiate a snapshot recording session.
If used during a recording session, inserts ―bookmarks‖ in the data stream of the log file. Bookmarks are sequentially numbered
by the system when F6–Bookmark # is used.

F6–Stop Recording
Stops a snapshot recording.

Accelerator Keys—On screen buttons have shortcuts known as accelerator keys. An underlined character in the button text identifies the
button’s accelerator keyboard key. Pressing the accelerator key activates the function associated with the button. For example, on the
button below, the P keyboard key is the accelerator key. Dropdown menu item accelerator keys require pressing ALT before pressing the
accelerator key. After pressing the ALT/ACCELERATOR KEY combination that menu displays.

When this button is visible, press ALT+ P to activate a print function..

16
 [Link] the PC to the Control System
The diagram below illustrates the hardware connections between the PC hosting Allison DOC ® For PC–Service Tool, the data
translator, and the vehicle control system diagnostic connector.

17
A fully RP1210A compliant PC-to-vehicle translator device is required to establish communication with the TCM/ECU. Allison DOC ®
For PC–Service Tool currently supports the Dearborn Protocol Adaptor DPA4 Plus USB (SPX P/N J47943-A) and other devices listed in
the latest Allison DOC ® Service Information Letter (SIL), available on the Allison Transmission Extranet.

18
 NOTE: For more information on installation and troubleshooting
procedures when using the Dearborn DPA4 Plus USB adapter, please refer
to the ―DPA4 Plus USB Translator Device (SPX P/N: J-47943-A) Quick
Reference Guide‖ document available at [Link] |
Service | Electronic tools | Translator Devices.

In order to communicate with the CEC control system, Allison DOC ® For PC–Service Tool requires the Allison Transmission CEC
Translator Device or a Nexiq USBLink with CEC support. Refer to the above diagrams for P/Ns and contact information. The drivers
must be installed from the Allison DOC ® For PC–Service Tool CD-ROM, located in the Noregon RP1210A API folder or from the
Nexiq website.

To communicate with 1000/2000/2400 Series™ transmissions using the J1850 communication protocol (with OBDII trapezoidal
diagnostic connector), Allison DOC ® For PC–Service Tool requires the SPX J1850 VPW translator device, Dearborn Protocol Adaptor
DPA4 Plus USB or a Nexiq USBLink with 1850 support. Refer to the above diagrams for P/Ns and contact information. The translator
device drivers for the SPX 1850 VPW are automatically installed with Allison DOC ® For PC–Service Tool.

19
 [Link] Allison DOC ® For PC–Service Tool

3-1. Starting the Program

There are two ways to start Allison DOC ® For PC–Service Tool:

Double-click the Allison DOC ® For PC–Service Tool icon on your PC desktop,

or,

From your PC’s Start menu, select Programs --> Allison Transmission --> Allison DOC ®. If you stored Allison DOC ® For PC–Service
Tool is in another location, follow the path to that location and select Allison DOC ® For PC–Service Tool.

3-2. 30-day Trial

A 30-Day trial is included as part of Allison DOC ® For PC–Service Tool. The 30-day trial window appears each time Allison DOC ®
For PC–Service Tool is started, unless the activation password has been entered. The 30-day trial window displays the number of days
remaining in the trial period. At any time before the trial period ends you may enter the activation password. The Allison DOC ® For
PC–Service Tool application will not function after 30 days if a valid activation password has not been entered. Contact SPX Service
Solutions (US and Canada: 1-866-621-2128 | International: 1-800-345-2233) to obtain the product activation password.

Once you have the password, enter it into the Password field of the 30-Day Trial window and press OK.

During the 30-day trial period, press CANCEL to run the Allison DOC ® For PC–Service Tool program.

20
 3-3. What’s New?
When you start Allison DOC ® For PC–Service Tool for the first time following an installation, the What’s New document will
automatically be launched and will detail the changes since the previous release.

3-4. At Start-up
When you start Allison DOC ® For PC–Service Tool, the Warning window displays (if the activation password has been entered,
otherwise the 30-Day Trial window displays). The Warning window lists basic transmission troubleshooting tasks and outlines basic
safety considerations (see Warnings and Notes). The CONNECT TO VEHICLE button initiates the software connection to a vehicle
and the DEMO button starts Allison DOC ® For PC–Service Tool Demos. The DTC LOOKUP button displays the Trouble Code
Lookup window for various control systems. The Allison DOC ® For PC–Service Tool version and build are displayed at the bottom of
the Warning window.

21
 [Link] and Updating Allison DOC ® For PC–
Service Tool

4-1. Software Configuration

The Software Configuration function allows you to tailor Allison DOC ® For PC–Service Tool to your specific situation and to update
the Allison DOC ® For PC–Service Tool application.

From Software Configuration main menu option you can:

 Change languages—select a language other than what was initially selected during the installation of the program
 Change units of measure—English or Metric
 Enter ECU/TCM Reprogramming authorization
 Update the Allison DOC ® For PC–Service Tool application
 Enter TAC Data Collection authorization
 Change the Data Configuration—select pre-MY10 1000/2000 and 3000/4000 4th Generation Controls system transmission
parameters to be reported by the TCM.

NOTE: If the Reprogramming tab is ―grayed-out‖ or disabled, the

Reprogramming section has already been authorized.

Tabs in the Software Configuration window are:

 General

22
  Reprogramming
 Update Application—the default tab
 TAC Data Collection
 1000/2000 (4th Gen) Data Setup
 3000/4000 (4th Gen) Data Setup

Access configuration items by clicking on the corresponding tab in the Software Configuration window.

General Tab
From the General tab you can:
 Select a language
 Select either English or Metric units of measure.

Language Selection
1. Click on the down arrow in the Language field.

2. Click on a Language.

3. Click the UPDATE button—all text in Allison DOC ® For PC–Service Tool is changed to the language selected. Phrases not
translated will appear in English.

Units of Measure Selection

1. Click on the down arrow in the Units of Measure field.

2. Click on either English or Metric.

3. Click the UPDATE button—all measurements in Allison DOC ® For PC–Service Tool are changed to either English or Metric
units.

Reprogramming Tab
TCM/ECU Reprogramming Authorization
You must obtain reprogramming authorization to reprogram TCM/ECU information. Accessing the TCM/ECU reprogramming features
of Allison DOC ® For PC–Service Tool requires an appropriate training certificate, a password, and the Allison DOC ® For PC–Service
Tool product serial number. Contact SPX Corporation Service Solutions (US and Canada: 1-866-621-2128 | International: 1-800-345-
2233) for the necessary password. The product serial number is on the installation CD-ROM jewel case.

To enter Reprogramming authorization information:

1. Select Software Configuration menu item.

2. Click the Reprogramming tab—the Product Authorization window displays.

3. Enter Password information as provided by SPX Corporation and the Allison DOC ® For PC–Service Tool Product Serial
Number.

4. Click the APPLY button. Since this is a one-time enabling process, once the TCM/Reprogramming section has been authorized,
the Reprogramming tab becomes disabled (grayed out).

23
Update Application Tab
Allison DOC ® For PC–Service Tool Updates

NOTE: To apply an application update, you must have administrator

privileges for the PC.

Allison DOC ® For PC–Service Tool updates are stored on Allison’s Service Tool Update Server.

NOTE: To receive updates over the Internet, your PC or laptop must

be connected to a telephone line or to some other means of accessing
the Internet. A broadband Internet connection is highly
recommended.

The Update Application function allows you to:

 Determine if an update is available.
 Download the new version and update Allison DOC ® For PC–Service Tool.
 Download the new version to your hard drive and update Allison DOC ® For PC–Service Tool at a later time.

Checking For An Allison DOC ® For PC–Service Tool Update

Allison DOC ® For PC–Service Tool checks the Update Server for the latest version of the software. You must have an Internet
connection to access the Update Server.

1. Select the Software Configuration menu item.

2. Click on the Update Application tab—the Application Update window displays.

3. Click on CHECK FOR UPDATE—Allison DOC ® For PC–Service Tool accesses the Update Server by way of the Internet. If
a newer version of Allison DOC ® For PC–Service Tool than the one you are using is found on the update server, the newer
version can be applied to your current Allison DOC ® For PC–Service Tool or downloaded to your hard drive. If a newer
version is not found on the server, Allison DOC ® For PC–Service Tool checks your hard drive for a newer version.

If an update is available, either from the server or your hard drive, the CHECK FOR UPDATE button changes to APPLY UPDATE.

If your Allison DOC ® For PC–Service Tool is up-to-date, a message displays indicating you do not need to update.

If the update server is not available and an update is not stored on your PC hard drive, a message displays providing the reason for an
update not being available.

Applying An Allison DOC ® For PC–Service Tool Update

Click the APPLY UPDATE button—the Update Processing window displays.

The latest version of Allison DOC ® For PC–Service Tool is loaded, either from the update server or from your PC hard drive.

NOTE: If the tool is unable to penetrate the user’s Internet firewall,

click on the displayed URL and download the applicable update.

TAC Data Collection

This function shall only be used/enabled at the request of the Allison Transmission Technical Assistance Center (TAC) to collect WTEC
II/III transmission data. The TAC Data Collection tab is only accessible after the TCM/ECU Reprogramming section is enabled.. If the

24
TAC Data tab is disabled (grayed-out), either the user hasn’t been authorized for the Reprogramming feature, or the TAC Data has
already been enabled.

Enabling TAC Data Collection

1. Click the TAC Data tab—the TAC Data authorization dialog box displays with a key number.

2. After determining that you are required to use this feature in Allison DOC ®, an Allison TAC representative will contact you to
enable this section based upon the Authorization Key data.

3. Enter the password in the Authorization Password field.

4. Click the APPLY button—TAC Data collection may now be accessed from the Action Request menu.

NOTE: Unlike the Reprogramming section, the TAC Data Collection

requires re-authorization once the technician uses the limited number
of exercisable data collections. TAC determines the number of times
the technician can use this feature when the authorization password is
generated.

Viewing Administrative Parameters

1. Click the TAC Data tab—the TAC Data Admin Parameters dialog box displays with a key number.

2. Enter the password, provided by Allison, in the Admin Parameters Password field.

3. Click the APPLY button—Administrative Parameters will now be viewable in the Data Monitor.

25
1000/2000 Setup and 3000/4000 Setup Tabs

The 1000/2000 and 3000/4000 (4th Gen) Data Setup tabs allow you to individually select the pre-MY10 4th generation transmission data
parameters to be requested from an Allison 4th Generation Controls system and, consequently, displayed on Allison DOC ®. The
selected data is assigned to Data Packet Identifiers (DPIDs). A configuration may be saved for future use. Limiting the amount of data to
request from a TCM greatly increases the rate of data refresh. In other words, the fewer transmission data parameters you configure the
tool to request, the faster the TCM will be able to send those parameters to the tool. This is particularly important when the user needs to
closely monitor certain transmission parameters at higher rates.

On all 4th Generation screens and reports, data that is not being requested by DPID configuration is displayed as ―Not Available.‖ In the
graphics monitor, controls associated with unavailable data are disabled. In the selection dialogs for the custom data monitor, Excel
export and strip chart parameters that are unavailable will not be displayed for selection.

Anatomy of a DPID
A DPID contains one or more Parameter Identifiers (PID). A PID identifies a specific transmission data parameter. The PID description
is the designated name of the PID. The PID size indicates how many bytes the PID uses. A DPID can only hold up to seven bytes of data.
A two-character ID, starting with an F, identifies a DPID. Sixteen DPIDs are available: FE, FD, FC, FB, FA, F9, F8, F7, F6, F5, F4, F3,
F2, F1, F0, and EF.

Required PID
Some PIDs are assigned by default to a DPID. The pre-assigned PIDs must always be selected in order for certain Allison DOC ®
features to work correctly. A message displays if the required PIDs are not assigned to DPID. The following table lists the required
transmission data parameters (with their PID and size).

PID Description Size in Bytes

19D4 Turbine Speed 2

1941 Input Speed 2

1942 Output Speed 2

1908 Transmission Input States #1 2

1909 Transmission Input States #2 2

26
 190A Transmission Input States #3 2

3037 GPO Wire On/Off State 1

3036 GPI Wire On/Off State 1

190B Transmission Output States #1 2

3032 Transmission Output States #2 2

199A Current Gear 1

1A66 Gear Commanded 1

303E Overall Gear Requested 1

3038 Output Speed Acceleration 2

3040 Input Function State via 2

Comm Links

3044 Trans Filter Life Remaining 1

3045 Trans Oil Life Remaining 1

3046 Service Transmission 1

Indicator Info

This feature contains the following sections:

Transmission Parameters List

A list of all selectable transmission parameters with relevant information:

 PID (Parameter Identifier)—a number that identifies the transmission parameter

 Description—the actual designated name of the transmission parameter to select
 Size—the size in bytes of each parameter. The size is important to determine the maximum number of transmission parameters
that can be included in one DPID.
 Assignment—indicates the current DPID assignment for the most recently used configuration.

27
DPID Configuration Section

Allows users to select the DPID in which they will include or remove transmission parameters.

There are fifteen DPIDs available. Users can also clear all DPID assignments which unassigns non-required PIDs.

NOTE: Each DPID can accept a maximum of 7 bytes of data. The size of all transmission parameters assigned to a
single DPID may not exceed 7 bytes. In order to maximize the efficiency of this feature use all 7 bytes in each DPID.

Current Configuration and Request Rate Setup

Displays the current DPID configuration, and allows users to set the request rate for each DPID.

 Description—lists configured DPIDs. Each DPID can be expanded to display the included PIDs.
 Size—indicates the number of bytes in each DPID and, when expanded, displays the byte size of each PID. A DPID can contain
no more than 7 bytes.
 Frequency—determines how often transmission data is reported. Fast reports the transmission data every 25 milliseconds,
Medium every 300 milliseconds, and Slow every 1 second.

NOTE: Regardless of the DPID frequency selected, the tool refreshes

the screen display 10 times per second.
The Description column contains Transmission Information #1,
Transmission Information #3, and Transmission Information #7 lines.
Each Transmission Information line represents a group of transmission
parameters. The transmission parameters in each Transmission
Information group are:
Transmission Information #1:
Cruise Enabled
Internal Mode Switch A
Internal Mode Switch B
Internal Mode Switch C
Internal Mode Switch P

28
 Transmission Information #3:
Internal Mode Switch NS
Pressure Switch Manifold 1
Pressure Switch Manifold 2
Pressure Switch Manifold 3
Pressure Switch Manifold 4
Shift Solenoid 1
Shift Solenoid 2
Shift Solenoid 3
Transmission Information #7:
Normal Shift Pattern
Cold Shift Pattern
Trans Hot Mode
Trail/Haul Shift Pattern

Action Buttons
Contains the following command buttons:

 Load—loads previously saved configurations.

 Delete—deletes previously saved configurations.
 Save—saves currently displayed configurations.
 Reset To Default—resets current configuration to default, which requests all transmission parameters for selected 4th
Generation transmission family.
 Apply—applies displayed configuration

Setting up a new data configuration:

1. Select Options and Software Configuration from the main menu.
2. Click on the 1000/2000 (4th Gen) Setup tab, or the 3000/4000 (4th Gen) Setup tab.
3. Click on the Clear All Assignments command button.
4. Choose a DPID from the DPID configuration combo box.
5. Select the PID from the list and click on Assign to DPID button.
6. Repeat step 5 until seven or fewer bytes are assigned to the DPID selected in step 4.
7. Repeat steps 4 through 6 until all required transmission parameters are selected.
8. For each DPID, select the frequency at which you want the TCM to report values for the selected PIDs.
9. Click on the APPLY button.

29
 10. Close the Software Configuration dialog box.

Loading a saved configuration:

1. Select Options and Software Configuration from the main menu.

2. Click on the 1000/2000 (4th Gen) Setup tab, or the 3000/4000 (4th Gen) Setup tab.
3. Select one configuration from the Saved DPID Configuration drop-down list.
4. Click on the LOAD button.
5. Click on the APPLY button.

6. Close the Software Configuration dialog box.

Loading default configuration:

NOTE: The Service Tool automatically resets to default
configurations when Allison DOC ® is closed.

1. Select Options and Software Configuration from the main menu.

2. Click on the 1000/2000 (4th Gen) Setup tab, or the 3000/4000 (4th Gen) Setup tab.
3. Click on the Reset to Default button.
4. Click on the APPLY button.

5. Close the Software Configuration dialog box.

30
 [Link] Allison DOC ® For PC—Service Tool

5-1. Connecting/Disconnecting

Connecting
NOTE: Allison DOC ® For PC–Service Tool supports only
RP1210A compliant devices.

The Connect/Disconnect window establishes the software connection between Allison DOC ® For PC–Service Tool and the transmission
controller through a PC-to-controller translation device (data translator). For Allison DOC ® For PC–Service Tool to read information
from the transmission controller, both the vehicle ignition and the PC-to-vehicle translator must be powered on. Upon successful
connection, the DTC and General Information window automatically displays. Any logged Diagnostic Trouble Code information is
displayed in that window.

To establish a connection between Allison DOC ® For PC–Service Tool and a transmission controller:
From the Warnings window of Allison DOC ® For PC–Service Tool, click the button, select the F4–Connect button,
or press the F4 key—The Connect/Disconnect window displays.

To have Allison DOC ® For PC–Service Tool automatically select the translation device and communication protocol:

1. Click the SmartConnect check box.

2. Select a transmission Type from the Connect/Disconnect dialog box.

3. Click the button.

4. Upon successful connection, the DTC and General Information window for the selected transmission controller displays; for
CEC1, the CEC1 Data Monitor window displays. If a connection cannot be established the tool displays the Connection Help
window with specific instructions on how to troubleshoot the connection.

31
To select a translator device and communication protocol manually:

1. Deselect SmartConnect.

2. Select transmission type.

3. Click the button—the Communications Adapter Setup dialog box displays

4. Select the Translator Device and Protocol from the drop-down lists and Click the button. Upon successful
connection, the DTC and General Information window for the selected transmission controller displays; for CEC1, the
CEC1 Data Monitor window displays.

5. If the translator device and protocol does not appear on the list, make sure that the driver software has been installed on

your PC and click the button—the Advanced Communications Adapter Setup window displays.
This dialog box displays all adapters as described in the RP1210 files.

32
 6. Select the adapter vendor from the drop-down Vendor list. If the translator device you are using is not in the Vendor
list, verify that the driver software has been installed on your PC.

7. Select Vendor, Protocol, and Device from the drop-down list. Use the following table as a reference for Vendor,
Protocol, and Device menus.

VENDOR PROTOCOL DEVICE

J1939/GMLAN
DPA4 USB DR121032 DPA4, USB
J1708

J1939/GMLAN
DPA4 Plus USB DR121032 J1708 DPA4 Plus, USB
J1850

SPX J1850 vpw BnB1850 J1850 B&B J1850 Adapter, COMx

CEC1 Adapter

J1939 PDM J1939

MagiKey® DX121032
J1708 PDM J1708

J1939/GMLAN N/A
Nexiq USB-Link NXULNK32 J1708 USB-Link J1708
J1850 USB-Link Allison J1850

Softing
SOFTRP32 J1939 Softing CANCard Transmit on Channel x
CANcard2

J1939
Noregon DLA PCSRP32 Noregon/Vansco Data Link Adapter
J1708

B&B J1708D15 BB Electronics J1708D15 Adapter, COMx

Allison Shaw
Box Allison Shaw Box, COMx
Detroit Diesel NSIRP32 J1708 Detroit Diesel, COMx
Dana Dana, COMx
Navistar Navistar, COMx
Kent Moore Kent Moore, COMx

5. Click OK. Upon successful connection, the DTC and General Information window for the selected transmission controller
displays; for CEC1 the CEC1 Data Monitor window displays.

Disconnecting
NOTE: Disconnecting breaks the Allison DOC ® For PC–Service
Tool to controller connection; but does not close the Allison DOC ®
For PC–Service Tool software.

To break the connection between Allison DOC ® For PC–Service Tool and transmission controller, click on the F4-Disconnect button,
or press the F4 key

33
Quick Solutions for Unsuccessful Connections
* Verify you are selecting the appropriate Transmission Type.
* Make sure you are meeting all platform requirements (Operating System, RAM capacity, Hard Drive space, etc).
* Recycle power to the translator device. Disconnect the translator device from both the PC and the diagnostic connector and then
reconnect the translator device to both the PC and the diagnostic connector.
* Close or Exit some ―quick launch‖ applications (shown as icons on the taskbar), located at the lower right side of the desktop screen.
* Make sure all the cable connections (PC, Interface Device, and Vehicle Diagnostic Connector) are correct and firm.
* Verify that you are using the proper adapter’s driver (refer to the What is the Driver Version of my Translator Device? and How Do I
Get the Latest Adapter's Driver Version? questions from [Link] | Service | Diagnostic (Electronic) tools | Support
| FAQs).
* If you are using a J1939, J1708/J1587, or J1850 to RS232 (Serial Port/COM1/COM2) translator device, make sure that the serial port is
not being used by any other application such as HotSync Manager, etc.
* Close the application, disconnect the PC to translation device cable, reboot the PC, and reconnect the cable
* Check [Link] | Service | Diagnostic Tools | Support | FAQs for more information.
* Make sure your laptop’s Power Scheme (accessible from Start | Control Panel | Power Options) is set to Portable/Laptop.
* Try connecting through DataBus Viewer to get a more detailed failure code.

NOTE: For more information on installation and troubleshooting

procedures when using the Dearborn DPA4 Plus USB adapter, please refer
to the ―DPA4 Plus USB Translator Device (SPX P/N: J-47943-A) Quick
Reference Guide‖ document available at [Link] |
Service | Electronic tools | Translator Devices.

5-2. Viewing Diagnostic Data

Diagnostic data can be displayed in different formats. Depending upon the transmission controller, the service tool displays data
differently. The various formats appear at the bottom of the screen as selectable buttons or tabs. Access a format by clicking on the
format name or typing the first letter of the format name. The controller selected during the Connect process determines if a format is
available for that controller and what data is displayed. Tool tips are available to display succinct description of each screen.

5-3. DTC and General Information

This is the default screen and it serves as the ―Home‖ screen where Diagnostic Trouble Codes (DTCs) and general/basic transmission
information is displayed. This screen contains DTC information (with links to troubleshooting manuals), TCM Information, basic
Transmission Data (customizable), and Shift Inhibits. From this screen the user can also clear codes, access Performance Complaints,
Failure Records, and DTC Test.

The Allison 4th Generation Control system Diagnostic Trouble Codes (DTCs) consist of the letter ―P‖, ―U‖, or ―C‖ followed by four
numbers. A ―P‖ indicates a transmission internal problem, a ―U‖ indicates a problem in a vehicle system or the transmission-to-vehicle
interface, and the ―C‖ codes are reserved for retarder request sensor problems.

34
DTC and General Information View

DTC Grid

Displays Diagnostic Trouble Code information:

Parameter Description

DTC The Allison 4th Generation Control system uses a five character, a letter and four numbers, diagnostic trouble code.

Active Y/N (Yes/No) indicates if the Trouble Code is currently active. When a code is logged by the TCM and the condition
causing the code still exists, that code is said to be active; otherwise the trouble code is inactive.

Historic A ―Y‖ indicates a diagnostic code has been stored to TCM memory as a valid fault. Different types of DTC exist. Each
DTC type has different requirements to be stored as Historic DTC.

Check Trans A ―Y‖ indicates that the DTC is significant enough to turn on the CHECK TRANS light. Not every DTC activates the
CHECK TRANS light.

Failure A ―Y‖ indicates that a failure record has been generated and stored for the DTC.
Record

Description Describes the DTC. ―Please call 1-800-252-5283 for assistance‖ is displayed in the Description field for any code that is

35
 unknown to the service tool.

In the DTC and general Information window of Allison DOC ® For PC–Service Tool, double-click the DTC number or DTC Description
to display DTC troubleshooting steps. Adobe Acrobat® Reader displays the Troubleshooting Manual page appropriate for the DTC.

Clearing DTC Information

1. In the DTC and General Information window, click the Clear DTC Information button.

2. A window appears displaying the message, ―Clear DTC Information Request Completed Successfully!‖

3. Click the OK button.

All Trouble Codes and associated information are cleared from the DTC and General Information window. Shift Inhibits are also cleared
with this command button. If the cause of the Trouble Code is not corrected, the Trouble Code may immediately reappear.

NOTE: To clear all Trouble Codes, the vehicle must be stopped and
in Neutral. If these conditions are not met, a message ―Request
Denied. Output Speed not less than maximum allowable value.‖ or
―Neutral not attained.‖ displays.

Performance Complaints

Use the Performance Complaints function when no DTCs are present to troubleshoot a transmission performance symptom.

36
 To use Performance Complaints:
1. Click on the Performance Complaints button on the DTC and General Information—The Performance Complaints window
displays.

2. Select the appropriate Vehicle Complaint from the drop-down list.

3. Click OK—the Troubleshooting Manual page relevant to the selected Vehicle Complain displays.

Failure Records

A Failure Record stores operating condition information at the time a problem was detected and the DTC logged. Each DTC generates a
Failure Record.

A Failure Record is a very valuable source of information for the technician as it can be used to determine the operating conditions that
were present when a failure occurred. Failure Records are only updated (refreshed) the first time the Diagnostic Test (a test that the TCM
runs to determine if a failure condition exists) fails during each ignition cycle.

You can view the last five DTC failure records by double clicking on a DTC row in the Failure Record Available column of the DTC
grid or by selecting the Failure Record item from the Diagnostic main menu. If more than five DTCs are stored, the Failure Records are
replaced on a ―First-In-First-Out‖ basis.

Allison DOC ® For PC – Service Tool automatically saves the last 20 Failure Records ―seen‖ by the tool. These files are stored in the
following location as text files: ...\Program Files\Allison Transmission\Allison DOC For PC – Service Tool\Failure Records.

Displaying Failure Records

1. In the DTC and General Information window, double click on the ―Y‖ in the Failure Record field—the Failure Record
window displays.

2. In the DTC and General Information window, click on the Failure Record button—the Failure Record window displays.

37
DTC Test

The TCM performs a series of ―diagnostic tests‖ to determine if a failure has occurred. Diagnostic Tests are performed when specific
transmission operating conditions occur. The DTC Test Screen displays all application-supported DTCs and indicates the failure status of
the Diagnostic Test since clear code, and since power-up. The following table describes each state:

DTC Test Columns Possible Values Description

Test Failed/Not Indicates that the Diagnostic Test related to the DTC has failed at least once
Performed since the DTCs were cleared, or the Diagnostic Test hasn’t been performed
by the TCM *.

Test Passed Sometime after the last clear code event the TCM ran the Diagnostic Test
with no fault found.

Test Failed/Not Indicates that the Diagnostic Test related to the DTC has failed within this
Since Power Up Performed ignition cycle, or the Diagnostic Test hasn’t been performed by the TCM *.

Test Passed The TCM ran the Diagnostic Test with no fault found.

*: For example, the transmission hasn’t reached the necessary operating conditions to run the Diagnostic Test yet.

38
The DTC Test screen allows the technician to determine the status of a DTC test. For example, after fixing the problem causing a DTC,
the technician must know the status of a DTC test in order to make sure that the failure condition was effectively corrected.

 Click on the DTC Test button on the DTC and General Information screen—the DTC Test Screen displays.

TCM Information Grid

Displays general information that describes the Transmission Control Module.

Transmission Information Grid

Displays basic transmission data parameters. The user can configure (i.e. select different transmission data parameters) this grid by
clicking on the Select Data to Display button.

39
Shift Inhibits Grid

Displays all the shift inhibits that are currently active or have been active since last clear code.

Prognostics Grid

Displays general prognostics information.

NOTE: The Prognostics grid is only available for the following

TCMs with vehicle prognostics both available and enabled:

 6-speed TCMs for model years 2009 and later

 7-speed TCMs for model years 2010 and later

5-4. Data Monitor

The Data Monitor allows you to view controller information in a table format. The data display is dynamic and displays real-time data as
it occurs. This screen is divided into three major grids: Diagnostic Data (left side), Input/Output Functions (upper right side), and Shift
Inhibits (lower right side).

40
Diagnostic Data
 Diagnostic Data—A brief description of the diagnostic data being measured.
 Value—The value of the associated diagnostic data.
 Units—units of measure for the value.

Input/Output Functions
 Signal Source (Allison 4th Generation Control systems)—the wire circuit number assigned to the programmed function or the
specific databus from which the signal is being received. For MY09 and later TCMs, the column to the left of the Signal Source
column shows the AND/OR relationship between the wire and databus for the programmed function.
 Wire/Databus (Allison 3rd Generation Control systems) —the wire circuit number assigned to the programmed function. If
―Databus‖ is displayed, the function is not assigned to a wire but is being controlled (turned On/Off) via the communication
databus.
 Signal State (Allison 4th Generation Control systems) or Wire State (Allison 3rd Generation Control systems)—displays the state
of the wire (On/Off) or if the wire is Disabled. The signal state is grayed-out when the state cannot be determined.
 Function Name—indicates if the function is an input or output and lists the function name. Double-click on a Function Name to
launch the troubleshooting manual for that function.
 Function State—displays the state of the function (On/Off) or if the function is Disabled.

NOTE: Grayed rows indicate I/O functions and wires that cannot be
reprogrammed.

Shift Inhibits
 Inhibit—displays the condition(s) that is or was causing the shift inhibit.
 Current Active—indicates whether a particular condition is currently inhibiting shifts.
 History—indicates that, since the last DTC clear, a particular condition has inhibited shifts.

5-5. Custom Data Monitor

You may select the information to be displayed in the Custom Data Monitor window by adding or removing transmission parameters to
the display. Each control system has a unique list of transmission parameters. For 4th Generation controllers, if default data configuration
is not used, only the parameters configured under the Data Configuration feature are displayed.

Transmission parameters are added or removed in the Custom Data Monitor data selection window. The Custom Data Monitor window
is the same as the Data Monitor window, except that only the selected data is displayed.

To Select Custom Data Monitor Transmission Parameters:

1. Select the Custom Data Monitor tab —the Custom Data Monitor data selection window displays.

41
 2. Select the desired transmission parameters(s) from the left-hand column.

3. Click the button or double click the selection—the selected transmission parameters appear in the right-hand column

4. Click the OK button—the selected transmission parameters appear in the Custom Data Monitor window.

To remove Customer Data Monitor transmission parameters:

1. Select the Custom Data Monitor tab —the Custom Data Monitor data selection window displays.

2. Select the desired transmission parameters from the right-hand column.

3. Click the button—the selected transmission parameters are restored to the left-hand column.

4. Click the OK button—the deleted transmission parameters no longer appear in the Custom Data Monitor window and the
Custom Data Monitor data selection window closes.

Preconfigured Data List

You can save a list of transmission parameters for display in the Custom Data Monitor by using the Preconfigured Data List feature.

1. Display the Custom Data Monitor data selection window.

2. Select the transmission parameters (from the left to the right panel).

3. Click on the Save button. The Data List Name dialog box displays

4. Type a unique name for the saved data list and click OK.

To use the saved data list:

1. Display the Custom Data Monitor data selection window.

42
 2. Click on the Select One drop-down arrow in the Preconfigured Data Lists section:

3. Select a list name from the menu.

4. Click either Load, to load the list, or Delete, to delete the list.

5-6. Graphics Monitor

The Graphics Monitor displays diagnostic data using gauges, thermometers, indicator lights, text boxes, and a scrollable I/O function
data display.

43
Displaying the Graphics Monitor
To display the Graphics Monitor:

1. Select the Graphics Monitor tab —the Graphics Monitor window displays.

NOTE: A gauge can be expanded to a full-screen display by double-

clicking on the gauge. Return the display to normal by pressing the
ESC key or double clicking in the expanded display.

5-7. Strip Chart

The Strip Chart is a graph that tracks, over time, changes in selected data as the changes occur. Up to fifteen transmission parameters
may be selected. Each control system has a unique list of selectable parameters. The data traces start at zero on the X-axis.

The data-against-time data stream is continuous regardless of the Strip Chart mode selected. If default data configuration is not used,
only the data configured under the Data Configuration feature is available for display in the Strip Chart.

44
Displaying the Strip Chart
1. Select the Strip Chart tab —the Select the Data to Graph on the Strip Chart window displays.

2. Select up to fifteen transmission parameters from the left-hand column.

3. Choose a color for the trace of the data selected or allow the default color.

NOTE: Contrasting colors are easier to see on the strip chart.

4. Click OK.

45
The selected transmission parameters appear in the Strip Chart window.

Saving A Strip Chart Configuration

You can save a list of transmission parameters for display in the Strip Chart by using Saved Strip Charts.

 Display the Select the Data to Graph on the Strip Chart window.

 Select the transmission parameters to chart and their color.

 Click the Save button – the Strip Chart Name dialog box displays

 Type a unique name for the Strip Chart data selection, and click OK

To Load or Delete a saved Strip Chart configuration:

1. Display the Select the Data to Graph on the Strip Chart window.

2. Click on the Select One drop-down arrow in Saved Strip Charts section:

3. Highlight a list name.

4. Click either Load, to load the Saved Strip Chart, or Delete, to delete the Saved Strip Chart.

46
 NOTE: (Allison 4th Generation Controls ONLY) To obtain higher
plotting resolution and better refreshing rates, the user can configure
the application to only request specific transmission parameters from
the TCM. Refer to Setting Up a New Data Configuration in section
4-1 for more information.

Custom Scaling

To set a custom scale to be used in the Strip Chart:

1. Display the Select the Data to Graph on the Strip Chart window.

2. Click the Custom Scaling tab at the bottom of the window.

47
 3. Choose whether to scale the Strip Chart based on one of the items in the drop down box, a custom scale (enter minimum and
maximum values in the fields provided), or use default scaling.

NOTE: if a Custom Scaling option is selected and any of the data

trace items included on the Strip Chart exceed the minimum or
maximum scale, the data trace item text will be crossed out in the
Strip Chart Legend floating window.

Data Trace Identification

The selected data is assigned a color on the graph. The name of the data and its corresponding color is displayed in a box on the Strip
Chart display.

X-axis Scaling

The passage of time in seconds is indicated on the X-axis, horizontal bottom of the graph. As time passes, data lines on the graph move
to the right. The Strip Chart displays about 10 seconds of data at a time. If playing back recorded data, the VCR Control window displays
the Total File Time and the Current File Time, in minutes. Total File Time is the total length of the recording. Current File Time is the
time elapsed since you started the playback.

Y-axis Scaling.

The Y-axis, vertical left side of the Strip Chart, displays a range of values based upon the data selected for display. In most cases, the Y-
axis begins at zero. If you select data having different types of measurements such as input rpm and engine cooling temperature, a
divisor, preceded by a slash (/), displays next to the data that requires calculation to determine the correct value. For example: input speed
and engine cooling temperature. RPM is displayed on the Y-axis, from 0 to 4000. To determine the engine cooling temperature, divide
the value of the engine cooling temperature trace by 15.7. An easier method is to use the Strip Chart Cursor mode, which calculates the
adjustment and displays the correct value. Entering a value in the Max Y-Axis field changes the maximum value displayed on the Y-axis.
Click the Plot button for the Max Y-Axis change to take effect.

Strip Chart Modes

Several data display modes are selectable from the tool bar in the upper left portion of the Strip Chart window. These modes, or
commands, allow you to control the data display on the Strip Chart. To change to a particular mode, simply click the desired mode icon.
When a mode other than Plot is selected, the data display at that time is frozen; but the data-against-time stream continues in the
background. When Plot is re-selected, the data-against-time stream is re-entered at the time Plot was re-selected.

Control Modes

The control modes are:

Plot
Plot is the default Strip Chart mode, where data lines move from left to right across the Strip Chart graph.
48
Pause
Pauses the plot. Data continues to be collected, but not displayed in the graph. Click the PLOT button to resume normal plotting. While
in Pause mode, the mouse cursor can be used to scroll the X-axis left or right.

Zoom Out All Axes

Each click on the Zoom Out All Axes button increases the values displayed to the left of the graph, which increases the area displayed
and provides a less detailed display than the standard plot mode. Click the PLOT button to resume normal plotting.

Zoom In All Axes

Each click on the Zoom In All Axes button decreases the values displayed to the left of the graph, which decreases the area displayed and
provides a more detailed display than the standard plot mode. Click the PLOT button to resume normal plotting.

Zoom Box
Zoom box allows you to zoom in on an area within the zoom box. Once the area to zoom is selected, the plot is paused. Click the PLOT
button to resume normal plotting.

Cursor
Cursor mode allows you to place a vertical line at any point in the graph. The ―Y‖ vertical values of the selected trace are displayed in a
floating window and the Strip Chart is paused. Data continues to be gathered in the background. The vertical line may be dragged along
the Strip Chart and the value of the selected trace in the floating window is updated based on the position of the vertical line. Click the
Plot button to resume the Strip Chart.

Print
Sends the Strip Chart data display to your printer.

5-8. Prognostics
The Prognostics screen shows information stored on the TCM related to oil life, filter life, and data for use in predicting transmission
health.

NOTE: (Allison 4th Generation Controls ONLY) The Prognostics

feature is only available for the following:

 6-speed TCMs for model years 2009 and later

 7-speed TCMs for model years 2010 and later

Vehicle prognostics must be both available and enabled.

Displaying Prognostics
1. Select the Prognostics tab —the Prognostics window displays.

49
 NOTE: If Engineering Calculations have been performed (see
Engineering Calculations) then data related to distance will be
available. Click the Engineering Calcluations button to be taken to
the Engineering Calculations screen.

NOTE: If authorized for reprogramming, all oil monitor resetting

history will be displayed. If not authorized for reprogramming, only
the most recent change will be displayed.

5-9. Calibration Information

Current TCM calibration information (i.e. calibration settings) can be displayed using the Calibration Information tab.

To display current Calibration Information:

1. Select Calibration Information tab—the Calibration Information window for the transmission type displays.

50
The TCM Calibration Information displays data in five sections:
 Customer Modifiable Constant (CMC)—displays current values/states/thresholds of those parameters to which the transmission
would react, and that the user—with the proper authorization—could change or modify.
 Shift Inhibits—indicates the state of current and history shift inhibits (refer to Data Monitor section)
 Calibration—displays static data describing both software and hardware installation
 SEM/LRTP and Autodetect Information—displays information related to Shift Energy Management (SEM), Low Range Torque
Protection (LRTP), and Autodetect information.
 Input/Output Functions and signal information—displays I/O functions and signal states (refer to Data Monitor section).

[Link] Bus Traffic View

The real-time data flowing on the vehicle’s databus (J1939, J1708, J1850, GMLAN, or proprietary CEC1 protocol) is viewable in the
Data Bus Traffic Viewer. The Data Bus Traffic Viewer presents the data link stream data in raw format and, when available, J1939 TCM
Received/Broadcasted messages in engineering units.
Note: Data Bus Traffic View files are not captured or contained in regular Allison DOC ® snapshots.
In the Engineering Units display, which is only available when connected via J1939, all J1939 TCM-relevant data (messages sent and
received by the TCM) are displayed. The user can monitor the data exchange between the transmission controller and other control
modules by selecting specific SAE J1939 Messages/Parameters.

51
The data bus viewer can be used with or without Allison DOC ® For PC–Service Tool being in a connected state. When the service tool
is connected (the tool is receiving/requesting Messages from/to the TCM), the tool is said to be in ACTIVE or diagnostic mode.
Conversely, if the Data Bus Viewer is used without having the service tool communicating with the TCM, the tool is said to be in
PASSIVE mode (the tool is physically connected to the vehicle/TCM, but it is only ―listening‖ to all the messages going through the
selected data link without requesting data from the TCM).
The following table contains all the data communication protocols that, depending upon its availability at the diagnostic connector, could
be used to connect Allison DOC ® For PC–Service Tool and to monitor data with the Data Bus Viewer in either active or passive mode.

WTEC II,
Allison 4th Generation
WTEC III 1K/2K (Pre-4th Gen) CEC
Controls
and CEC2

Allison DOC ® J1939 or GMLAN J1708 J1939 or J1850 Proprietary

Data Bus Messages J1939 GMLAN J1708 J1939 J1708 J1939 J1850 J1708 Proprietary
Data Bus Viewer Engineering
J1939 N/A J1939 N/A J1939 N/A N/A
Units

The Data Bus Viewer has the following sections:

52
Data Bus Messages
This section displays the numeric representation of every message that is going through the selected communication link. The data is
displayed in decimal (base 10) or hexadecimal (base 16) number systems. The decimal numeric system is the defaulted option, while the
hexadecimal system can be activated with the Hexadecimal check box.

Engineering Units
Engineering Units (only available when connected via J1939) includes every SAE J1939 Message and Parameter supported by the
Allison Transmission controller. This information consists of all Messages and Parameters the transmission control module broadcasts
and receives via J1939. Refer to the Allison Transmission DATALINK COMMUNICATIONS technical document, available on the
Allison Transmission Extranet, for specific information for each of the displayed J1939 Messages/Parameters.
 Parameter—displays SAE J1939 Messages the TCM can receive/send. Each SAE J1939 Message can be expanded to display
the corresponding SAE J1939 parameter.

TOOL TIP: Each SAE J1939 Message is displayed in its acronym

form. In order to see the complete/long description of a Message,
place the cursor (do not click) over its acronym, and a tool tip is
53
 displayed.

Since each Message can be broadcasted from different Source Addresses (SA), the tool displays every detected SA that can
initiate a given Message. Consequently, if the user is interested in finding a particular J1939 parameter (for example, Percent
Load at Current Speed), the first step would be to find out which J1939 Message contains that parameter (EEC2: Electronic
Engine Controller # 2), and second to see if Databus Viewer has detected that message in the databus. If detected, the Databus
Viewer will display the SA of the controller sending that particular message. At this point, the user can expand that message to
display the parameter of interest.

 Value—the value/state of the parameter.

 Units—the units of measure used for the value.

Source Addresses
Describes all Source Addresses (SA) that can be included/displayed in the Data Bus Viewer.

MID/SA
(J1708 or J1850 only) Message Identifier/Source Addresses code—the message type/source/destination.
Component ID
(J1708 or J1850 only) Manufacturer of a controller..
Model
(J1708 or J1850 only) A controller’s model number.
Software ID
(J1708 or J1850 only) Identifies the software used by the controller.
Command Buttons:
 Pause—pauses and continues the Data Bus Message display.
 Clear—clears all Data Bus Message data.
 Save—displays the File Save dialog box and automatically saves the last 2 minutes of data displayed on the Data Bus Viewer,
under the entered file name or under a default file named, defined by date and time. If the Save Data Continuously check box
is selected, the tool will continuously save data (as opposed to the last 2 minutes of data) until the user clicks on the Save
button.

WARNING: Having Save Data Continuously checked causes the

application to continuously save all the data bus traffic into the PC,
which could be detrimental for your computer. When this function is
enabled / checked, be aware that your hard drive could be rapidly filled
with Data Bus Viewer log files. It is recommended to only use this

54
 function when strictly necessary.

To find the recorded file, use Windows Explorer and navigate to the directory on which Allison DOC ® For PC–Service Tool is
located (usually defaulted to …\Program Files\Allison Transmission\Allison DOC For PC Service Tool), then open the Saved
DataBusViewer Files folder. The raw data can be viewed with NotePad® or WordPad™. Also, the user can playback these file
using the Data Bus Viewer feature in the service tool.

When receiving Data Bus Viewer files from the field, the user needs to save these files in the same directory mentioned above
(…\Program Files\Allison Transmission\Allison DOC For PC Service Tool\Saved DataBusViewer Files), in order to have them
listed on the Data Bus Viewer Session list.
 Close—closes the Data Bus Viewer window.

NOTE: The Data Bus Viewer logs are not captured in the regular
Snapshot function.

Displaying the Data Bus Viewer

There are two different ways to display the Data Bus Viewer:

Passive Mode
When Allison DOC ® For PC–Service Tool is in Passive mode, the Data Bus Viewer can be accessed as follows:

1. Select Data Bus Viewer from the Transmission Connect/Disconnect dialog box—the Data Bus Viewer Configuration window
displays

2. Select ―Connect to the data bus with a new connection.‖ option and click OK—the Communication Adapter Setup window
displays.

3. Refer to Section 5-1 for selecting a Vendor, Protocol, and Device for a particular translator device

55
 4. Click OK— the Data Bus Viewer is displayed. This function captures all the data being sent through the communication link.

Active Mode
When Allison DOC ® For PC–Service Tool is in Active mode, the Data Bus Viewer can be accessed as follows:

1. Select Data Bus Viewer from the File menu—the Data Bus Viewer Configuration window displays.

2. Select ―Connect to data bus, reusing DOC ® For PC’s connection.‖ and click OK—the Data Bus Viewer screen displays.

NOTE: The ―Connect to the data bus with a new connection.‖ option
should only be selected if the user wants to use the Data Bus Viewer
(monitor the data bus) with a different physical translator device.

Playing Back Data Bus Viewer files

The following steps describe how to playback the files saved with the Data Bus Viewer:

1. Select Data Bus Viewer from the File menu, or the Transmission Connect/Disconnect dialog box—the Data Bus Viewer
Configuration window displays.

2. Select ―Playback Data Bus Viewer Files‖ and click OK. The Data Bus Viewer window displays.

56
 3. Click on the ―Select One‖ pull-down menu, and select the file you want to playback.

NOTE: If you cannot see the file you want to playback, make sure the file is
saved in the following directory: \Program Files\Allison
Transmission\Allison DOC For PC Service Tool\Saved DataBusViewer
Files.

4. Once the file is highlighted/selected, click on Load, and the playback starts.

[Link] Requests

Clutch Test Enabled

The Clutch Test Enabled allows the user to command any forward range by selecting it from a floating window (reverse is not a
selectable range).

NOTE: For 7-speed calibrations only, use the following table as a

reference to compensate for the display differences between the shift
selector and the service tool.

Allison DOC ® For PC Gear Selected L 1 2 3 4 5 6

57
 Gear Commanded
Current Gear
Previous Gear
Clutch Test
Diagnostic Trouble Codes
Shift Selector 1 2 3 4 5 6 7

To enable the Clutch Test function:

1. Select the Action Request drop-down menu.

2. Click on the Clutch Test Enabled menu item—the Clutch Test window displays.

3. Select Drive (for the 1000/2000 Product Families) or the highest range (for the 3000/4000 Product Families) from the shift
selector. At this point 1st range is attained and highlighted on the Clutch Test floating window.

4. Click on the range you want the transmission to attain.

The current range attained is highlighted in the Clutch Test window. A message displays if Allison DOC ® For PC–Service Tool cannot
conduct a clutch test.

Any selected range in the Clutch Test window will be maintained as long as the following remain true:

 Vehicle speed remains less than approximately 124 mph

 Engine speed is less than 2,750 rpm

If either of these cases is exceeded, the TCM will automatically command an up or down shift as needed to avoid any damage to the
transmission hardware. When both of these criteria have once again been met:

For 1000/2000 product families, a gear must be reselected in the Clutch Test window

For 3000/4000 product families, the gear prior to automatic TCM intervention will be selected

NOTE: The transmission will maintain the selected range until the
TCM determines that the operational conditions constitute a risk to the
transmission hardware. At this point the TCM will command an up or
downshift to eliminate that condition of risk. The service tool
command (i.e. clutch test) cannot force the transmission to stay in a
specific range under these circumstances.

58
 NOTE: If automatic TCM intervention was initiated and a low range
gear (e.g. 1st, 2nd, 3rd) is in use, selecting a high range gear (e.g. 4th, 5th
or 6th) in the Clutch Test window will only be allowed if engine speed
is below 1,400 rpm.

All sequential up and down shifts are performed automatically by Allison DOC ® For PC–Service Tool. For example, if 2nd gear is
currently in use and 6th gear is selected in the Clutch Test window, Allison DOC ® For PC–Service Tool will automatically command
3rd, then 4th, then 5th, and finally 6th.

NOTE: Commanding 2nd gear from 3rd gear in the Clutch Test window
will only be allowed if the vehicle speed is less than approximately 13
mph. Commanding 1st gear from 2nd gear in the Clutch Test window
will only be allowed if the vehicle speed is less than approximately 7
mph.

While a specific gear is being selected and maintained by the Clutch Test mode, the TCM will command the TCC ON and OFF,
depending on the transmission operational conditions (i.e. being in Clutch Test mode does not guarantee the constant application of the
TCC). The TCM is always in control of the TCC application.

Solenoid Test
The Solenoid Test provides a means of troubleshooting complaints involving the transmission solenoids. The Solenoid Test does not test
the electrical condition of a solenoid (solenoid internal resistance, circuit continuity, etc.). Instead, the Solenoid Test determines the
TCM’s ability to command signals to a particular solenoid. Consequently, depending on the particular test, the user may need to use a
voltmeter to complement the purpose of this feature.

In order to use the solenoid test, the engine speed must be zero. The TCM will not honor the solenoid test command from the service tool
if the engine speed is greater than zero.

To enable the Solenoid Test function:

1. Select the Action Request drop-down menu.

2. Click on the Solenoid Test menu item—the Solenoid Test dialog box displays.

1000 and 2000 Product Families Solenoid Test

3000 and 4000 Product Families Solenoid Test

59
 3. Select a solenoid to test.

The solenoid state changes from Off to On or On to Off. A successful test is indicated by the changed solenoid state.

A message displays if Allison DOC ® For PC–Service Tool is unable to turn on/off a particular solenoid, no response is received back
from the TCM, or if the TCM replied with a negative response.

Reset Auto-detect
Autodetect is TCM logic that allows the TCM to automatically detect the presence of certain transmission components or input signals.
The Reset Autodetect function forces the TCM to re-start the autodetect logic. Resetting autodetect with the service tool causes the TCM
to reinitialize the detection of Throttle data source, Engine Coolant Temperature data source, Oil Level Sensor feature, Retarder feature,
and TransID configuration.

To activate the Reset Autodetect function:

1. Select the Action Request drop-down menu.

2. Click the Reset Auto-Detect menu item—the Reset Autodetect Successful window displays

3. Click OK.

Autodetect will run again after the next normal TCM power-down (i.e. an ignition cycle is required to complete autodetect reset).

Reset Auto-detect Retarder

Autodetect Retarder is available only for the 3000/4000 Product Family. Autodetect Retarder automatically detects the presence of a
transmission retarder. Reset Autodetect Retarder commands the TCM to re-initialize the Retarder auto-detection.

To reset Autodetect Retarder:

1. Display the Action Request Menu.

2. Click on the Reset Autodetect Retarder menu item—A message displays indicating that the Autodetect Retarder feature has
been reset.

3. Click OK.

Autodetect will run again after the next normal TCM power-down (i.e. an ignition cycle is required to complete autodetect reset).

Reset Fast Adaptive

The TCM continuously compares each up/down shift against a corresponding ―ideal‖ up/down shift pattern. Two algorithms are used to
reach this ideal pattern for each shift: Fast Adaptive and Slow Adaptive. If the TCM detects that the difference between a real shift and
the ideal pattern is significant, the Fast Adaptive logic is used. This allows the TCM to use drastic changes to the shift parameters in
order to quickly converge the patterns. Once the two patterns meet a convergence criterion, the TCM switches to slow adaptive, which
allows the TCM to fine-tune the up/down shifts.

The Reset To Fast Adaptive forces the TCM to use the Fast Adaptive algorithm.

To Reset To Fast Adaptive:

1. Select the Action Request drop-down menu.

60
 2. Click on the Reset Fast Adaptive menu item—the message ―The adaptive shift parameters have been successfully reset to Fast
Adapt.‖ displays indicating that the TCM has been reset to use fast adaptive parameters.

3. Click OK.

Reset Adaptive Shift Parameters

Reset Adaptive Shift Parameters replaces all adaptive clutch control parameters with the original factory calibration values and invokes
fast adaptive algorithms to adapt clutch control parameters. Reset Adaptive Shift Parameters applies to all shifts or to specific up/down
shifts.

NOTE:

 The adaptive values displayed in this section are refreshed only at connection time and after resetting
adaptive information. In order to read current adaptive information, disconnect the service tool,
reconnect it, and then read the values.

 The Garage Shift Adaptive Parameters (Garage tab) resets only the N-2, R-2, and 2-R adaptive
parameters. Consequently, if a given situation requires resetting all garage shifts, reset the following
adaptive parameters: Garage, R-1, D-R, N-R, and N-1 (tabs).

To Reset Adaptive Shift Parameters:

1. Select the Action Request drop-down menu.

2. Click on the Reset Adaptive Shift Parameters menu item—a Caution window displays.

3. Read the text in the Caution window and acknowledge it by clicking on the YES button – the Reset Adaptive Shift Parameters
dialog box displays

61
 4. Select the appropriate tab and click on the Reset ―x‖ Shift Adaptive Parameters button, where ―x‖ is the selected shift.

The Reset Fast Adapt window contains up to eighteen tabs; one for each up/down shift (in addition to Garage and All shifts) that can be
reset to factory values.

The following information displays in the Reset Adaptive Shift Parameters window:

Item Name
The name of the adaptive shift or clutch control parameter.

Value
The numerical value of the parameter.

Units
Unit Of Measure for the parameter value.

The adaptive shift parameters are reset when you click on the RESET SHIFT ADAPTIVE PARAMETERS button—the message ―The
adaptive clutch control parameters have been successfully reset to its factory calibration values and to Fast Adapt.‖ displays in the Rest
Shift Adaptive Parameters Successful window.

NOTE: Reset Adaptive Shift Parameters does not reset the autodetect
information. If required, use Reset Autodetect Information.

62
Reset Full/Closed Throttle Calibration (TPS only)
These functions re-establish the limits of a mechanical throttle position sensor (TPS) in the TCM calibration. These features allow the
user to reset—in the calibration—the minimum (closed throttle) and maximum (full throttle) values for the mechanical TPS. This action
request is only applicable to TPS and does not have any effect when the throttle information is communicated via J 1939 or by any other
means different from a throttle position sensor.

To reset open throttle calibration:

1. Select the Action Request drop-down menu.

2. Select the Reset Throttle Calibration menu item.

3. Select Reset Full Throttle Calibration (TPS only)—the Throttle Action window displays.

4. Fully depress the throttle.

5. Click OK—The Reset Full Throttle Calibration Successful window displays.

To reset closed throttle calibration:

1. Select the Action Request drop-down menu.

2. Select the Reset Throttle Calibration menu item.

3. Select Reset Closed Throttle Calibration (TPS only)—the Throttle Action window displays.

4. Click OK—The Reset Closed Throttle Calibration Successful window displays.

Reset SEM Auto-Select

Shift Energy Management (SEM) is a special feature that allows the transmission to perform smoother shifts. Depending upon the
transmission calibration configuration, the service tool will (or will not) allow the user to reset SEM Auto-Select. For more information
on SEM/LRTP, refer to SEM/LRTP definitions in Section 13–2.

To reset the TCM to automatically select the presence of the SEM calibration information:

1. Display the Action Request menu.

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 2. Click the Reset SEM Autodetect menu item.

3. The message ―Reset SEM Autodetect information was successful.‖ displays.

4. Click the OK button.

Reset Oil Life Monitor

Reset Oil Life Monitor causes the TCM to reset the Prognostics Oil Life Monitor.

To reset the Oil Life Monitor on the TCM:

1. Display the Action Request menu.

2. Click the Reset Prognostics Information menu item.

3. Click the Reset Oil Life Monitor menu item.

4. A dialog box is displayed asking if you are sure you want to reset the Oil Life Monitor.

5. Click the YES button to reset the Oil Life Monitor.

NOTE: On the 1000/2000 product families, this menu item is

displayed as Reset Oil and Filter Life Monitor and allows the resetting
of both monitors in one function.

Reset Filter Life Monitor

Reset Filter Life Monitor causes the TCM to reset the Prognostics Filter Life Monitor.

To reset the Filter Life Monitor on the TCM:

1. Display the Action Request menu.

2. Click the Reset Prognostics Information menu item.

3. Click the Reset Filter Life Monitor menu item.

4. Click the YES button.

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 5. A confirmation window displays stating that the Filter Life Monitor was reset successfully.

6. Click the OK button.

NOTE: On the 3000/4000 product families, the Filter Life Monitor

resets automatically based on the pressure switch reading in the
transmission valve body.

Reset Transmission Health Monitor

Reset Transmission Health Monitor causes the TCM to reset the Transmission Health Monitor.

To reset the Transmission Health Monitor on the TCM:

1. Display the Action Request menu.

2. Click the Reset Prognostics Information menu item.

3. Click the Reset Transmission Health Monitor menu item.

4. A window is displayed asking which clutch should be reset.

5. Click the number of the clutch to be reset, or click the ALL button to reset all clutches.

If the ALL button was pressed, a dialog displays asking if the transmission was overhauled and if the Oil Life Monitor should
also be reset.

6. A confirmation window displays stating that the Transmission Health Indicator was reset successfully.

65
 7. Click the OK button.

Engineering Calculations
After the user enters specific vehicle information, the Engineering Calculations function allows the service tool to calculate and display
Converter Speed Ratio, Vehicle Speed, and Vehicle Acceleration in g’s. The engineering calculation values are displayed in the
Diagnostic Data grid of the Data Monitor and Custom Data Monitor screens, and are a selectable data parameter for the Strip Chart. The
Engineering Calculation values are lost when Allison DOC ® For PC–Service Tool is disconnected from the transmission.

Engineering Calculation values are derived from the following formulas:

Note: Enter Tire Revolutions in:
 Revolutions/Kilometer when using Metric units of measure
 Revolutions/Mile when using English units of measure.

N/V = (Tire Revolutions x Axel Ratio)/60

Converter Speed Ratio = Turbine Speed/Input Speed
Vehicle Speed = (Output Shaft Speed)/(N/V)
Acceleration (g’s) = Output Speed Acceleration/(N/V*Divisor)

Note: The N/V ratio also calculates Prognostics mileage data. See
the Prognostics section for more details.

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 Note: Output Speed Acceleration is a value obtained from the TCM
and the divisor is:
 Metric Divisor = 35.28
 English Divisor =21.96

Enter the required data and press the OK button. The calculated data is added to the transmission information available for display in the
Data Monitor, Custom Data Monitor, and Strip Chart windows.

Transmission Fault Lamp Test

The Transmission Fault Lamp Test tests whether or not the TCM is sending the signal (both analog and digital) to illuminate the
Transmission Fault Lamp indicator on the dashboard.

To initiate a Fault Lamp test:

1. Display the Action Request menu.

2. Click the Lamp Tests menu item.

3. Click on the Transmission Fault Lamp Test menu item—the Transmission Fault Lamp Test window displays.

If the lamp is illuminated and the word ―ON‖ is displayed, the Transmission Fault Lamp is on. If the lamp is not illuminated and the
word ―OFF‖ is displayed, the Transmission Fault Lamp is off.

Change the status of the fault lamp by clicking the ON or OFF button.

Reverse Warning Lamp Test

The Reverse Warning Lamp Test tests whether or not the TCM is sending the signal to illuminate the Reverse Warning signal.

To initiate a Reverse Warning test:

1. Display the Action Request menu.

2. Click the Lamp Tests menu item.

3. Click on the Reverse Warning Lamp Test menu item—the Reverse Warning Test window displays.

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If the lamp is illuminated and the word ―ON‖ is displayed the Reverse Warning is activated. If the lamp is not illuminated and the word
―OFF‖ is displayed the Reverse Warning is not activated.

Change the status of the fault lamp by clicking on the ON or OFF button.

Service Indicator Lamp Test

The Service Indicator Lamp Test tests whether or not the TCM is sending the signal to illuminate the Service indicator on the dashboard.

NOTE: (Allison 4th Generation Controls ONLY) The Service

Indicator Lamp Test is only available for model years 2009 and later
that have Prognostics enabled.

To initiate a Service Indicator Lamp Test:

1. Display the Action Request menu.

2. Click the Lamp Tests menu item.

3. Click on the Service Indicator Lamp Test menu item—the Service Indicator Lamp Test window displays.

If the lamp is illuminated and the word ―ON‖ is displayed the Service indicator is activated. If the lamp cycles between illuminated and
not illuminated and the word ―FLASHING‖ is displayed, the Service indicator is flashing. If the lamp is not illuminated and the word
―OFF‖ is displayed the Service indicator is not activated.

Change the status of the Service indicator lamp by clicking on the ON or OFF button.

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Read Static Data
The Read Static Data feature allows power off data stored in the TCM to be extracted to a file that can be used by Allison Engineers for
diagnostic purposes. To Read Static Data, the vehicle ignition must be in the ―ON‖ position and Allison DOC ® For PC must be
disconnected.

NOTE: (Allison 4th Generation Controls ONLY) The Read Static

Data feature is only available for model years 2006 and later.

To Read Static Data:

1. Display the Action Request menu.

2. Click on the Read Static Data menu item—an Informational window displays.

3. Read the text in the Informational window and acknowledge it by clicking on the START button – the Communications
Adapter Setup window displays.

4. Refer to Section 5-1 for selecting a Vendor, Protocol, and Device for a particular translator device.

5. Click the OK button— a progress window is displayed. This function captures the data from the TCM.

6. When finished, the Enter Comments dialog box displays.

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 7. Enter any pertinent information in the available fields that should be included in the file.

8. Click the OK button.

9. A confirmation window displays indicating if the data was saved successfully and the path on the computer where the file was
saved. By default, these files are saved in the following folder: C:\Program Files\Allison Transmission\Allison DOC For PC -
Service Tool\4Gen Static Data.

[Link] Snapshots
Snapshots are log files containing all transmission data recorded by Allison DOC ® For PC–Service Tool. Snapshot recording is started
either by a DTC event (DTC driven), or triggered by the user (Trigger button driven). With the default settings, the tool will
automatically trigger the recording of a snapshot when any DTC becomes active. Snapshot log files have the following characteristics:
 Contain all data the Allison DOC ® For PC–Service Tool requests. Regardless of the screens selected/used during the recording
session, the snapshot captures all data the TCM reports to the Allison DOC ® For PC–Service Tool.
 Snapshots can be played back only with the Allison DOC ® For PC–Service Tool.
 Allison DOC ® For PC–Service Tool automatically saves the snapshot files as .ad files.
 Users can playback snapshots by double-clicking on the .ad files as long as Allison DOC ® is installed on the PC.
 Snapshot files are saved at Program Files\Allison Transmission\Allison DOC ® For PC–Service Tool\Logs.
The length of snapshot files is limited by the amount of available RAM in the PC and the available storage space on the disk drive.

To record an event driven snapshot:

1. Select the Snapshot drop-down menu.

2. Select Record.

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 3. Select Recording Options—the Record Options window displays.

4. Select one of the following trigger conditions to start recording data:

 When this Trouble Code appears, remember this session. You must enter a Trouble Code or select one from the drop-down list.
If the Trouble Code entered occurs, the session is recorded.
 When any Trouble Code appears, remember this session. (Default option) The session is recorded if any Trouble Code occurs.
 Remember this session. A Trigger Point gets inserted immediately after you click OK.
 Do not remember this session. Allows starting a recording session when commanded by the user (i.e. via F5-TRIGGER
RECORDING).

5. Click OK.

Triggering a snapshot recording (and/or setting a bookmark)

The F5–TRIGGER RECORDING button allows you to quickly start to record a snapshot without having to specify any condition.
After F5–TRIGGER RECORDING is clicked, the Bookmark function is enabled. From this point you can bookmark a position for
future reference in the TCM data recording. Bookmarks are assigned a sequential number in the order in which they were inserted into
the playback file. In addition to their bookmark number, bookmarks are associated with a time relative to the length of the recording.

To insert a bookmark while recording data:

 Press the F5 keyboard key

or

 Click on the F5–TRIGGER RECORDING button.

NOTE: The F5–TRIGGER RECORDING button text changes to

display the F5–BOOKMARK #.

NOTE: A snapshot captures data from up to thirty minutes before

the trigger point until the recording session is stopped. If the trigger
point is set in less than thirty minutes after the time the Allison DOC
® For PC–Service Tool was connected, the snapshot data will
include data from the connection time until the recording session is
stopped.

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 [Link]/Saving Snapshot Sessions
Once started recording a snapshot, there are different ways to stop recording data, and saving it to the PC.

Saving a recording by selecting STOP RECORDING

1. Click the F6 - Stop Recording button or press the F6 key. The Save As dialog box appears:

2. Enter a name for the snapshot without the extension file. For example, vehicle123 (do not type [Link], or [Link],
or any other extension file). The application will automatically assign the file extension. In this case, the .ad extension file.

3. Click SAVE.

NOTE: To save a recording in a folder other than the Logs folder,

navigate to the desired folder before clicking the SAVE button.

Saving a recording if the is ignition turned off

If no data bus traffic is detected for 6 seconds, Allison DOC ® For PC–Service Tool assumes the vehicle ignition has been turned off,
recording is halted, and the Ignition Off window displays.

Click NO to not save the recording.

Click YES to save the recording—the Save As window displays.

Saving a recording if Allison DOC ® For PC–Service Tool gets closed

If you close the Allison DOC ® For PC–Service Tool during a recording session the following window displays:

Click YES to save the recording—the Save As window displays..

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Click CANCEL to not save the snapshot file.

[Link] Back Snapshots

Snapshot playback provides data to any of the diagnostic views. Snapshot files are played back in real-time, data being displayed as it
occurred during the recording session.

To playback a snapshot:

1. Select the Snapshot drop-down menu.

2. Select Playback.

3. Select Open Playback File.

NOTE: If Allison DOC ® For PC–Service Tool is connected, and

the user tries to playback a snapshot, the live connection is broken
and the Open File window displays.

4. Navigate to the appropriate directory.

5. Select the playback file to be played.

6. Click OK—the Trouble Code window and the Playback VCR control box display.

VCR Control box

NOTE: The VCR control box moves to the lower-right corner of the
screen when the playback file has completed loading and the VCR
controls can be used.

Playback indicators and VCR controls are:

 Meter bar—the percentage of the playback file played.
 Total File Time—the length of the playback file in minutes and seconds.
 Current File Time—the elapsed time in minutes and seconds since the beginning of the file, based on the current location of the
meter bar. Using your mouse pointer, you may click and drag the meter bar to any point within the file and play the file from
that point. Other controls include:

Open file—displays the Open File window.

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Rewind to beginning of file.

Play.

Stop.

Play at four times normal speed.

Loop—continuous play.

Jump to trigger—displays data starting at the trigger condition selected when the data was recorded.

Jump to Bookmark—displays the bookmark window.

Email Playback as Attachment—displays the Compose E-mail window.

NOTE: A playback file that is not loaded can also be e-mailed. Click
on the e-mail menu item in the snapshot menu.

74
If you have not configured your PC for sending Email, click the CONFIGURATION button—The Email Configuration window
displays.

Contact your E-mail Administrator for the correct values to enter for your configuration.

[Link] Voltage Data

Data contained within a playback file can be exported in a comma-delimited format to allow for inclusion of that data into an Excel or
other spreadsheet. The playback data can be incorporated into a spreadsheet on the host PC or emailed.

To export voltage data:

1. Display the Snapshot menu.

2. Click on Export Voltage Data – the Open Playback file dialog box displays.

75
3. Click the OK button—data is exported as follows:
 The export file name is the same as the playback file.
 The export file type (extension) is .csv.
 The first record of the file contains the names of the exported data with the units of measure (Metric or
English) for each data item contained in parentheses immediately after the data item name, separated by
commas.
 Subsequent records contain the timestamp followed by the current or last recorded value of the ESS
Voltages chosen for export.
 If a maximum 65,530 records are exported, the export file is closed and a new export file is started with a
sequential number, starting with 1, added to the file name.

NOTE: The export file (.csv) will be saved in the same directory as
the snapshot file.

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 [Link] TCM

6-1. Reprogramming TCM

NOTE: You must have obtained and entered the proper

authorization code to access this feature and reprogram the
TCM/ECU.

TCM Reprogramming allows for modifying Customer Modifiable Constants (CMCs) and Input/Output (I/O) information.
Reprogramming is defined as modifying CMCs and I/Os in an existing calibration. Reflashing or Recalibration is defined as loading a
new application program (firmware) and/or calibration into a TCM. Before the Reprogramming TCM feature can be used, a password
must be obtained from the tool provider (usually SPX Service Solutions) and entered into the Allison DOC ® For PC–Service Tool. For
specific requirements to enable the Reprogramming section in Allison DOC ®, refer to section 4-1.

Enabling/Authorizing the Reprogramming Section in Allison DOC ® For PC– Service

Tool
1. Select Software Configuration from the main menu bar—the Software Configuration window displays.

2. Click on the Reprogramming Tab.

3. Enter the reprogramming Password.

4. Enter the Product Serial Number.

5. Click Apply—the Reprogram tab grays-out to indicate that the Reprogramming function has been enabled or authorized.

77
Accessing the Reprogramming Function
1. Select Reprogram from the main menu bar

NOTES:

1. You must be connected to a transmission in order to display the

Reprogramming screen. If you are playing back snapshots or using a
DEMO file, the reprogramming menu is disabled.

2. If you are connected to a transmission and the Reprogramming

menu option is disabled (grayed-out), it means that you have not
enabled or authorized this section in the tool or that the TCM/ECU is
not capable of being reprogrammed. Refer to section 4-1 for more
information on how to enabled this section in the tool.

a. If the TCM/ECU password was changed from its defaulted values (i.e. eight zeros ―00000000‖ or ―Allison_‖) the
TCM/ECU Password dialog box displays.

b. Enter the TCM password

c. Click the OK button—

2. The Reprogram TCM window displays.

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The Reprogram TCM window is divided in different sections:
 Input/Output Information—displays modifiable I/O information
 Customer Modifiable Constants—displays modifiable CMCs
 Active Package—displays current I/O active package
 Password—displays current TCM/ECU password

Reprogram TCM—command button used to reprogram the TCM after all the modifications are entered are:
Close—command button used to close the Reprogram TCM window.
Print—command button used to print a report that contains current Calibration, I/O, and CMC information.
Save—saves current configuration. This includes current I/O, CMC, Active Package and TCM Password selection. Enter a unique name
for the saved configuration. This function is particularly useful when reprogramming multiple vehicles with the exact same calibration.
Select One—allows the user to select a previously saved configuration from the drop-down menu.
Delete—deletes a configuration selected from the Select One drop-down menu.
Load—loads a configuration from the Select One drop-down menu.

Reprogramming Input/Output Configuration

Allison 4th Generation Controls allows disabling or enabling wires independently of their assigned functions.

Wire/Databus—displays the wire number assigned to a specific function. Possible values are:
Wire #—a 3-digit number describing the TCM wire #.
Databus—the function is available on the databus.

—indicates if a wire is enabled or disabled in the calibration. State is user modifiable.

—describes the I/O function name.

—indicates if a function is enabled or disabled in the calibration. State is user modifiable.

To reprogram Wire Status and Function Status:

1. Check (enable) or uncheck (disable) the State checkbox for the Wire # and/or Function as needed.

NOTES:

1. If the user disables a wire that is assigned to an enabled function,

the function will only remain enabled if its signal can be received via
communication link. Otherwise, both the wire and function will be
disabled.

2. If the user disables a function, the calibration will cease using that
function regardless of the signals (wire or Databus) being received

79
 for that particular function.

Reprogramming Customer Modifiable Constants

CMCs are ordered in groups. Each group contains the calibration constants that can be modified. Please refer to CMC definitions
(Section 13–1) for more information on each CMC.

CMC information includes:

 Customer Modifiable Constants—a description of the CMC.
 Value—the current assigned value of the CMC. The CMC value can be modified.

NOTE: Each CMC has a maximum and a minimum limit to which

the value can be changed. This range is displayed in a tool tip. In
order to see that range, place the cursor (do not click) on the Value to
modify.

To reprogram CMC values:

1. Click the value to be changed.

2. Enter or select a new value as necessary.

Reprogramming Package Assignments

Each calibration group contains several I/O packages. The current Active Package number is displayed near the center of the
Reprogramming window. Available alternate package numbers are displayed immediately below the current package.

To reprogram the Current Vocation Package number:

1. Click on the pull-down menu.

2. Select the new I/O package.

Reprogramming TCM Password

Each TCM has a password that is defaulted to eight zeros ―00000000‖ or ―Allison_‖, depending on the TCM software. If the user
changes the TCM password, the TCM will require the user to enter that new password next time the reprogramming section is invoked.

To reprogram the TCM Password:

Enter 8 numeric characters in the Password input box.

Initiating TCM Reprogramming

TCM reprogramming can be initiated after all applicable entries (I/Os, CMCs, etc.) are made in the TCM Reprogramming window.

80
To initiate TCM Reprogramming:

1. Click the Reprogram TCM button.

2. A warning window displays

3. If you want to continue, click YES.

4. The tool starts reprogramming the wires. A red status bar is displayed at the bottom of the TCM Reprogramming window.

5. A window is displayed indicating the wires were successfully reprogrammed.

6. Click OK.

7. The tool continues the process of reprogramming the CMCs. A red status bar is displayed at the bottom of the TCM
Reprogramming window.

NOTE: If the service tool receives an error message from the TCM
(for example a CMC value is out-of-range), a window (describing
the problem) will be displayed, and the service tool re-displays the
reprogramming screen.

8. A window displays indicating the CMCs were successfully reprogrammed.

9. Click OK.

Reprogramming Status for WTEC II, WTEC III, and CEC2

During the reprogramming function, a status line displays at the bottom of the reprogramming window.

NOTE: The reprogramming of WTEC II, WTEC III, and CEC2

might take several minutes. Please be patient and make sure ignition
and power are always provided during this process.

The following status messages are displayed for a WTEC II ECU:

 Calculating calibration length and starting address.

81
  Entering programming mode.
 Reading calibration data.
 Writing CMCs.
 Calculating calibration checksums.
 Writing calibration checksums.
 Exiting programming mode.
 Reinitializing ECU.

 The following status messages are displayed for a WTEC III or CEC2 ECU:
 Calculating calibration length.
 Entering programming mode.
 Reading calibration data.
 Saving old calibration data.
 Calculating CMC checksum.
 Erasing calibration data.
 Writing calibration data.
 Exiting programming mode.
 Sending re-initialize auto-detect action request.

Reprogramming Prognostics
Allison 4th Generation Controls allows enabling or disabling Prognostics, selecting whether to allow the resetting of Prognostics by
Allison DOC ® only, and setting the Oil Life Remaining Offset on the TCM.

Enabling or Disabling Prognostics

1. Select Reprogram from the main menu bar.

2. The Reprogram TCM window displays.

3. In the Customer Modifiable Constants section, scroll down to Allison Prognostic Package.

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4. Select the value for the Prognostics Package and use the drop down box to select the desired value.

5. Click the Reprogram TCM button.

6. A Warning dialog displays indicating that the TCM is about to reprogrammed.

7. Click the YES button.

8. A dialog box displays stating that the TCM was reprogrammed successfully.

9. Click the OK button on any remaining dialog boxes.

10. Click the CLOSE button to exit the Reprogramming TCM function.

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Allow Resetting Prognostics by Allison DOC ® only

This function will only allow Prognostics to reset using Allison DOC ®.

NOTE: Allowing Resetting Prognostics by Allison DOC ® only will

eliminate the ability to reset prognostics using the shift selector and
only allow resets to be performed with Allison DOC ®.

1. Select Reprogram from the main menu bar.

2. The Reprogram TCM window displays.

3. In the Customer Modifiable Constants section, scroll down to Prognostic Reset by Service Tool ONLY.

4. Select the value for the Prognostic Reset by Service Tool ONLY and use the drop down box to select the desired value.

5. Click the Reprogram TCM button.

Setting Oil Life Remaining Offset

This function allows the manual resetting of the oil life remaining value.

NOTE: The Setting Oil Life Remaining Offset function is helpful in

cases where a failed TCM is replaced and the value from the old
TCM needs to be carried over to the replacement TCM.

1. Select Reprogram from the main menu bar.

2. The Reprogram TCM window displays.

3. In the Customer Modifiable Constants section, scroll down to Setting Oil Life Remaining Offset.

4. Select the value for the Setting Oil Life Remaining Offset and enter the desired value.

6. Click the Reprogram TCM button.

Setting Filter Life Remaining Offset

This function allows the manual resetting of the filter life remaining value.

NOTE: This function is available to certain Allison product families

only.

1. Select Reprogram from the main menu bar.

2. The Reprogram TCM window displays.

3. In the Customer Modifiable Constants section, scroll down to Setting Filter Life Remaining Offset.

4. Select the value for the Setting Filter Life Remaining Offset and enter the desired value.

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5. Click the Reprogram TCM button.

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 [Link]

The Allison DOC ® For PC–Service Tool Report function allows you to generate TCM/Transmission information reports. There are two
types of reports: The Diagnostic Reports and the TRANSHEALTH™ Reports. The Diagnostic Reports data can come from saved
Diagnostic Reports, snapshots, or from a real-time connection. Conversely, the TRANSHEALTH™ Report data comes from saved
TRANSHEALTH™ Reports or from real-time connections. The following table lists the report sections available for the various
transmission control systems.

1000 and 2000 Product Families Controls

WTEC II/III and CEC2 Controls
Allison 4th Generation Controls Reports Reports (Pre-Allison 4th Generation
Reports
Controls)

Auto Detect Information — Auto Detect Information

Shift Inhibits Shift Inhibits Shift Inhibits

I/O Wires and Functions I/O Wires I/O Wires

Customer Modifiable Constants — —

Diagnostic Data Diagnostic Data Diagnostic Data

Failure Records CMC Information (includes SEM) CMC Information

Adapt Shifts DTC Information DTC Information

DTC Information Failure Records —

DTC Test DTC Test —

Adaptive Information Adaptive Shifts —

Shift Solenoids — —

Prognostics — —

TRANSHEALTH™ Report TRANSHEALTH™ Report TRANSHEALTH™ Report (excluding

CEC2)

7-1. Diagnostic Reports

The Diagnostic Reports contain the transmission information displayed in Allison DOC ® For PC–Service Tool. The user can select the
data to save or print in these reports.

Saving Diagnostic Reports

1. Connect the service tool to a transmission control module or playback a snapshot.

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 2. Select Diagnostic Reports from the Reports menu. The Report Sections window displays.

3. Type a Customer Name and any relevant comments you might want to add as references.

4. Select any or all of the available Report Sections to save.

5. Click the SAVE button—the Report Name Dialog Box displays.

6. Type a unique name for the report.

7. Click the OK button—the report is saved under the name typed in the Report Name dialog box.
NOTE: Reports are saved at C:\Program Files\Allison
Transmission\Allison DOC ® For PC–Service Tool \Reports
You do not have to exit the Report Sections window to display a
report on the screen.

Displaying Saved Diagnostic Reports

1. Connect the service tool to a transmission control module or playback a snapshot.

2. Select Diagnostic Reports from the Reports menu. The Report Sections window displays.

87
 3. Select a report from the drop-down list of Saved Reports.

4. Click the LOAD button—the selected report displays in WordPad® or Notepad®.

Diagnostic Report Examples

The reports may be printed or saved as a text file. Saved reports can be displayed on the screen. All reports are formatted with
calibration information at the beginning of the report.

The following is an example of a screen-displayed Autodetect Information report.

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 7-2. TRANSHEALTH™
TRANSHEALTH™ is a special feature that describes the transmission condition at the time of service. Please refer to the Allison
Transmission Extranet for Service Policy Letter #21 and SIL 1-TR-06 information associated with this feature.

The TRANSHEALTH™ feature is available for the following control systems only:
 WTEC II
 WTEC III
 1000/2000 Product Families (3rd Generation Controls)
 Allison 4th Generation Controls

NOTE: TRANSHEALTH™ is not supported for 1000/2000 Model

Years 2010 and later.

The TRANSHEALTH™ feature contains two functions depending on the user’s Reprogramming capabilities:

 TRANSHEALTH™ Monitor – available for all users; allows users to determine if the current condition of the transmission is
OK (green), Not OK (Red), or simply undetermined (Gray).

NOTE: TRANSHEALTH™ Monitor is not available if prognostics

is enabled.

 TRANSHEALTH™ Report – available for users who have Reprogramming enabled in their tools; allows users to obtain the
same information provided by the TRANSHEALTH™ Monitor, but in a more detailed manner (i.e. clutch by clutch condition,
as opposed to a general/over-all condition). It also allows users to add service performed, service recommendations/comments,
and local promotions information to TRANSHEALTH™ reports they can save, print or load from the tool.

NOTE: A saved TRANSHEALTH™ Report cannot be loaded while

the service tool is connected to a transmission control system, or
while playing back a snapshot.

Accessing the TRANSHEALTH™ feature

1. Select the TRANSHEALTH™ Report option from the Reports drop-down menu, or click the F2-TRANSHEALTH™
button, or press the F2 key.

2. If the user does not have the Reprogramming section enabled, the TRANSHEALTH™ Monitor is initiated (see the
TRANSHEALTH™ Monitor section for more information).

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 3. If the user has Reprogramming enabled and Prognostics is enabled, the TRANSHEALTH™ Report feature is initiated (see
the TRANSHEALTH™ Reports section for more information).

4. If the user has Reprogramming enabled and Prognostics is not enabled, the tool prompts the user to select the
TRANSHEALTH™ Monitor or TRANSHEALTH™ Report.

TRANSHEALTH™ Monitor
The TRANSHEALTH™ Monitor is initiated automatically by choosing to run TRANSHEALTH™ and the user does not have the
Reprogramming section enabled, or by choosing TRANSHEALTH™ Monitor from the prompt if the Reprogramming section is enabled.

Upon launching the TRANSHEALTH™ Monitor, the following window is displayed (questions may vary depending on the transmission
type):

Answer all questions (required) displayed in the Service Checklist, and click the OK button. The TRANSHEALTH™ Monitor is
displayed with the current transmission condition.

Three transmission conditions are possible in the TRANSHEALTH™ Monitor:

1. If no problems were detected, a window is displayed showing a green transmission icon and a message stating that no
problems were detected.

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 2. If results were inconclusive, a window is displayed showing a gray transmission icon and instructions on how to proceed.

3. If problems were detected, a window is displayed showing a red transmission icon and instructions to perform a full
TRANSHEALTH™ report are provided.

TRANSHEALTH™ Reports
1. Select TRANSHEALTH™ Reports. The following window appears, and the TRANSHEALTH™ General tab is displayed.

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 NOTE: The first time this feature is accessed, you will have to type
in most of the information displayed in the General tab. This initial
information is saved for subsequent uses of this feature. The tool
automatically populates the Date and Tool S/N.

2. Select the Vehicle/Transmission tab.

92
3. Enter vehicle and transmission specific information. The tool will read and auto-populate some of the required information.

NOTE: If the Warranty checkbox is checked, the Transmission

Serial # must be entered.

4. Select the Service tab.

5. Click the checkboxes (required) to answer the service questions. Enter (optional) any service performed, service
recommendations/comments, and local promotions information.

6. Click the Preview tab to display the TRANSHEALTH™ report.

Additional information may be displayed depending on the answers that were selected. For example, if ―No‖ was selected
for the question ―Is the transmission using TES-295 fluid or TES-389 fluid?‖, the following warning is displayed:

93
TRANSHEALTH™ Report Screen Buttons
 Open TRANSHEALTH™ Report—loads and displays a saved report.

NOTE: Allison DOC ® For PC–Service Tool must be disconnected

to be able to open a saved TRANSHEALTH™ report. See the
Loading Saved TRANSHEALTH™ Reports section for more details.

 Save—saves a new report.

 Print—prints a displayed report.
 Close—exits the TRANSHEALTH™ feature, DOES NOT save a displayed report.

Loading Saved TRANSHEALTH™ Reports

To load a saved report, Allison DOC ® For PC–Service Tool must not be connected to a transmission or playing back a snapshot. This
feature is only available for users with Reprogramming enabled.

1. Select the TRANSHEALTH™ Report option from the Reports drop-down menu or click the F2-TRANSHEALTH™ button,
or press the F2 key. The TRANSHEALTH™ dialog box is displayed

94
2. Click the Open TRANSHEALTH™ Report button.

3. Browse to and select the saved TRANSHEALTH™ report file and click the Open button.

4. The saved TRANSHEALTH™ report is displayed.

Three colors denote the ―health‖ of the various parts of the transmission:

Green items indicate no problems were detected

Gray items indicate adaptive shifts have not converged

95
 Red items indicate a potential problem

Saving TRANSHEALTH™ Reports

To save a TRANSHEALTH™ Report:

1. Load the saved report to the TRANSHEALTH™ Report screen.

2. Click the Save button—the application automatically assigns the filename as TransHealth_[timestamp]_[S/N]. dat, where [S/N]
is the ECU/TCM serial number, and [timestamp] is the current time, in YYYYMMDD_hhmmss format. The filename can be
changed. The application saves the report to [installation directory]\Reports\TransHealth\[filename].

3. When a report is saved, the application automatically creates a Summary Report. The Summary Report is saved in the following
directory [installation directory]\Reports\TransHealth\Summary [Link].

The Summary report contains all the data from saved TRANSHEALTH™ reports and can be opened with a spreadsheet application such
a Microsoft Excel®. When a TRANSHEALTH™ report is saved, the application appends an entry (a row) to the spreadsheet. The data in
each row of the spreadsheet is formatted as follows:

Timestamp, File Name, TCM/ECU Serial Number, C1, C2, C3, C4, C5, and C6. The timestamp is in the ―YYYY/MM/DD hh:mm:ss‖
format. Colors are one of the following strings, as appropriate: ―Red‖, ―Green‖, ―Gray‖, or ―Not Displayed‖.

Printing TRANSHEALTH™ Reports

To print a TRANSHEALTH™ saved report:

1. Load the saved report to the TRANSHEALTH™ Report screen.

2. Click the Print button—the report is sent to the system printer.

To print a TRANSHEALTH™ new report: Click the Print button—the report is sent to the system printer.

Closing the TRANSHEALTH™ Feature

Click the Close button—clicking the Close button exits the TRANSHEALTH™ Report feature. Closing TRANSHEALTH™ with a
report displayed DOES NOT save the report.

7-3. Printing Screens

The Print Screen function of Allison DOC ® For PC–Service Tool allows you to print the screen being displayed.

To print a screen:
Select Print Screen from the Main Menu. The Allison DOC ® For PC–Service Tool screen being displayed prints at the default printer.

7-4. Exiting Allison DOC ® For PC–Service Tool

There are three ways to exit Allison DOC ® For PC–Service Tool:

96
· Click the EXIT button in the top right corner of the Allison DOC ® For PC–Service Tool window.
· Select the File drop-down menu and select Exit—the Allison DOC ® For PC–Service Tool program closes.
· Hold down the ALT key and press the F4 key.

97
 [Link] II/III, CEC2, and CEC1 Control Systems

The WTEC II/III, CEC2, and CEC1 Control Systems section describes Allison DOC ® For PC–Service Tool features and functions that
apply to only the WTEC II/III, CEC2, and CEC1 Control System previous to Allison 4th Generation Controls.

WTEC II/III and CEC2 Diagnostic Trouble Codes

A Trouble Code is a pair of two-digit codes, primary and secondary, that indicates a problem in the transmission. The primary code
indicates the type of problem and the secondary code more closely defines the fault. A Diagnostic Trouble code is often referred to as a
―Trouble Code‖, ―a DTC‖, or ―a Code‖.

WTEC II/III and CEC2 DTC and General Info View

Trouble Code
The DTC related to the information being displayed, ―Please call 1-800-252-5283 for assistance.‖ is displayed in the Description field for
any code that is unknown to the controller.

Active
Yes or No indicates if the Trouble Code is active or not. When a code is logged by the ECU and the condition causing the code still
exists, that code is said to be active; otherwise the trouble code is inactive.

Ignition Cycles
The number of times the engine ignition has been turned on since the problem first occurred.

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Events
The number of times the transmission experienced the same problem indicated by the Trouble Code since the last time codes were
cleared from the ECU.

Description
Describes the Diagnostic Trouble Code and Fault Code.

Clearing Active Codes

1. In the Trouble Code window, click the CLEAR ACTIVE CODES button—a window appears displaying the message ―Clear
Active Codes Request Completed Successfully‖.

2. Click the OK button.

Clearing Inactive Codes

1. In the Allison DOC ® For PC–Service Tool Trouble Code window, click the button.

2. A window appears displaying the message, ―Clear Inactive Codes Request Completed Successfully!‖

3. Click the OK button.

Most inactive Trouble Codes and associated information are cleared from the Allison DOC ® For PC–Service Tool window, leaving
only active Trouble Codes.

WTEC II/III and CEC2 Diagnostic Data Monitor

99
The WTEC II/III and CEC2 Data Monitor display data in three sections:
Diagnostic Data
Input and Output Wires/Functions
Shift Inhibits.

Diagnostic Data
 Diagnostic Data—A brief description of the diagnostic data being measured.
 Value—The value of the associated diagnostic data.

Input and Output Wires/Functions

 Wire #—The wire circuit number of the programmed function.
 Inverted—Yes/No.
 Enabled—Yes/No.
 State—On/Off.

NOTE: Double click in the wire data area to display the

Input/Output Functions section of the appropriate Troubleshooting
Manual.

Shift Inhibits
 Shift Inhibit Factor—A brief description of the Shift Inhibit Factor being measured.
 Value—The value of the associated Shift Inhibit Factor.

CEC1 Diagnostic Data Monitor

For CEC1, the Diagnostic Data Monitor and the Graphic Data Monitor are combined.

100
WTEC II/III and CEC2 Custom Data Monitor
You may select the information to be displayed in the Custom Data Monitor window by adding or removing data types to the display.

Data types are added or removed in the Custom Data Monitor data selection window. The Custom Data Monitor window is the same as
the Data Monitor window, except that only the selected data is displayed.

WTEC II/III and CEC2 Graphics Monitor

The Graphics Monitor displays diagnostic data using gauges, thermometers, indicator lights, text boxes, and a scrollable I/O
Wire/Function data display.

Displaying the Graphics Monitor

To display the Graphics Monitor, Click the Graphics Monitor button.

WTEC II/III Graphics Monitor

The following information is included in the Graphics Monitor:

NOTE: A gauge or thermometer can be expanded to a full-screen

display by double-clicking on the gauge or thermometer. Return the
display to normal by pressing the ESC key.

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ECU Calibration Information
To display current ECU and Calibration information, select the Calibration Information button.

WTEC II/III and CEC2 ECU Calibration Information

WTEC II/III and CEC2 Clutch Test

Enabling Clutch Tests allows clutch pressure testing, stall testing, and other diagnostic procedures. With Clutch Test enabled, you can
use the shift selector to command reverse, neutral, and any available forward range. Once a range is commanded, the transmission can be
operated in that range, but no shifts will be commanded unless output speed is less than about 57 rpm. Automatic shifts into and out of
lockup are commanded according to normal calibration parameters.

To enable or disable Clutch Tests:

1. Select the Action Request drop-down menu.

2. Select Clutch Test Enabled—the Request Completed window displays.

3. Click OK.

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 4. Select the desired range with the shift selector.

When enabled, a check mark appears next to this item in the Action Request menu.

The Fast Adaptive Mode allows quicker convergence to a smooth shift condition. WTEC Adaptive Controls look at current shifts,
compares them to a model, and then adjusts accordingly to reach the model’s optimum shift characteristics. Fast Adaptive forces the
ECU to adjust more quickly than the slow, gradual adjustment procedures that makes minor changes after a shift has converged.

To reset Fast Adaptive:

1. Select the Action Request drop-down menu.

2. Click the Reset Fast Adaptive menu item—the Reset Fast Adaptive Successful window displays.

3. Click OK.

WTEC II/III Reset Unadapted Shifts

This action request commands the ECU to replace all adaptive clutch control parameters in memory with the factory calibration values.
At the same time, the command of this function causes the ECU to:
(1) Use fast adaptive algorithms to adapt clutch control parameters.
(2) Reset all Autodetect parameters

To reset Unadapted Shifts:

1. Select the Action Request drop-down menu.

2. Select Reset Unadapted Shifts—the Caution window displays.

3. Click YES, disconnect Allison DOC ® For PC–Service Tool and recycle ignition power.

WTEC II/III and CEC2 Reset Throttle Calibration

Resetting throttle calibration commands the ECU to reset the throttle position sensor calibration. Reset throttle calibration if the throttle
sensor experienced over-travel or under-travel outside of normal operational limits and within failure limits. This action request has no
effect on the throttle position sensor, if the ECU receives throttle information over the J1939 or J1708/J1587 communication link.

To reset Throttle Calibration for WTEC II/III:

1. Select the Action Request drop-down menu.

2. Select Reset Throttle Calibration—the Reset Throttle Calibration Successful window displays.

3. Click OK.

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WTEC II/III TAC Data Collection
TAC Data collection creates a file with TCM/Transmission information for the Service Engineering group to interpret. Do not to enable
or activate TAC Data Collection unless requested by an Allison Transmission representative. When enabled, this function can be used for
a limited number of times.

NOTE: SPX Service Solutions does not have the capability to enable
this the TAC Data Collection function in the Allison DOC ® For PC
– Service Tool. This feature can only be enabled/authorized by the
person/party asking the technician to use this function.

To initiate TAC Data collection:

1. Display the Action Request menu.

2. Click the TAC Data Collection menu item—the TAC Data Collection dialog box displays.

NOTE: The VIN will display if the VIN has been received from the
database. A message displays if an invalid data format is entered.

3. Click the OK button. The message ―TAC data successfully collected.‖ displays when TAC data is collected.

TAC Data File Use

TAC data is extracted in a comma-delineated format into the C:\Program Files\Allison Transmission\Allison DOC For PC - Service
Tool\TAC Data Logs folder. The extracted data filename is named as transmission serial number_mmddyyyy_hhmmss.vr, where
mmddyyyy corresponds to the current month, day, year and hhmmss corresponds to the current hour, minutes, and seconds. This file can
be attached to an e-mail to Allison Transmission representatives for their review.

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Valid Data Field Formats
 Vehicle Number—17 alphanumeric characters.
 Transmission Serial Number—10 digits [0 to 9].
 Fleet Number—one to 55 printable characters.
 Distributor / Dealer—one to 55 printable characters.
 Location—one to 55 printable characters.
 Customer Name—one to 55 printable characters.
 Miles—one to six digits
 Transmission Model—one to 55 printable characters.

105
 9.1000/2000 (Pre-Allison 4th Generation Controls)
Control System

This section describes the Allison DOC ® For PC–Service Tool features and functions that only apply to the 1000/2000/2400 Series™
Pre-Allison 4th Generation Controls system.

Diagnostic Trouble Codes

A Diagnostic Trouble Code consists of a letter ―P‖ or ―U‖ followed by four or five numbers. A ―P‖ indicates a transmission internal
problem, while a ―U‖ indicates a network communication problem.

Reset Adaptive Shift Parameters

Reset Adaptive Shift Parameters replaces all adaptive clutch control parameters with the factory calibration values and invokes fast
adaptive algorithms to adapt clutch control parameters.

To reset Adaptive Shift Parameters:

1. Select the Action Request drop-down menu.

2. Click on the Reset Adaptive menu item—the Caution window displays.

3. Click YES and the Reset Adaptive Shift Parameters dialog box displays.

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The Reset Fast Adapt window contains 10 tabs; one for each shift that can reset adaptive shift parameters.

The following information displays in the Reset Adaptive Shift Parameters window:

Item Name
The name of a parameter.

Value
The numerical value of the parameter.

Units
Unit Of Measure for the parameter value—cc (cubic centimeter), kPa (kilopascal), sec (second).

The adaptive shift parameters are reset when you click on the RESET SHIFT ADAPTIVE PARAMETERS button—the Reset Shift
Adaptive Parameters Successful window displays. Click the OK button.

1000/2000 Throttle Calibration

Throttle Calibration re-initializes the values of throttle sensor input that indicates closed throttle and full (wide open) throttle. Reset
throttle calibration if the throttle sensor experienced over-travel or under-travel outside of normal operational limits and within failure
limits. The resetting action does not have any effect on throttle information when such signal is received via J1939 or any other digital
communication link.

To reset full throttle calibration:

1. Select the Action Request drop-down menu.

2. Select Reset Open Throttle Calibration—the Throttle Action window display

3. Fully depress the throttle.

107
 4. Click OK—the Reset Open Throttle Calibration Successful window displays.

To reset closed throttle calibration:

1. Select the Action Request drop-down menu.

2. Select Reset Closed Throttle Calibration—the Throttle Action window displays.

3. Do not depress the throttle.

4. Click OK—the Reset Closed Throttle Calibration Successful window displays.

Clutch Test
The Clutch Test uses a software tool bar to command a particular range. Fourth and Fifth range are inhibited if the engine speed is above
1400 rpm and Output Speed is 0 rpm. Enable a Clutch Test by:

1. Selecting Drive (D) on the transmission shift selector.

2. Selecting the Action Request drop-down menu.

3. Selecting Clutch Test—the Clutch Test Tool Bar displays with the current range highlighted.

4. To select a range from the Clutch Test Tool Bar, click on the desired range. When the shift or range change is accomplished, the
selected number is highlighted.

5. Disable the Clutch Test by closing the Clutch Test window.

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 [Link] Control System

CEC Snapshot Record

The CEC controller uses Hard and Soft Malfunction Codes. A Snapshot recording can be started when a hard or soft codes is generated.

Record Options Dialog—CEC Version

The following options are used to start a recording session:

 When This Malfunction Code appears remember this session starts a recording if the entered malfunction code is detected.
 When any Hard Malfunction Code selection starts a recording if any Hard Malfunction code is detected. (Defaulted option)
 When any Soft Malfunction Code selection starts a recording if any Soft Malfunction code is detected.
 When any Malfunction Code selection starts a recording if any Malfunction code is detected.
 Remember This Session selection starts a recording immediately.
 Recording starts when the selection criteria are met.

To initiate a recording session:

1. Select Record Option from the Snapshot menu or press the F5 key.

2. To select a malfunction code to start a recording:

Select the When This Malfunction Code appears remember this session radio button.
Select a Malfunction Code from the drop-down box.

3. Check the Hard and/or Soft check boxes.

4. Click the OK button.

109
Reports
Select reports for a CEC controller

NOTE: ―Data Monitor‖ and ―Data Bus Viewer‖ are the only menu
items or screens available for the CEC1 control system.

110
 [Link] Allison DOC ® For PC–Service Tool Demos
Allison DOC ® For PC–Service Tool Demos allows you to observe and explore Allison DOC ® For PC–Service Tool functions without
the service tool being connected to an ECU/TCM. The initial Demo display is the Trouble Code window and the Playback Control
window. Entering Demo mode breaks any active connection to an ECU/TCM.

To use the Allison DOC ® For PC–Service Tool Demos:

From the Warnings window, click the button. Demo is also available in the Help menu—the Choose Demo
window displays.

Select the demo you would like to view. The selections are:

1000/2000
Data from a prerecorded 1000/2000 Allison 4th Generation Controls snapshot displays, with playback controls.

3000/4000
Data from a prerecorded 3000/4000 Allison 4th Generation Controls snapshot displays, with playback controls.

WTEC II
Data from a prerecorded WTEC II snapshot displays, with playback controls.

WTEC III
Data from a prerecorded WTEC III snapshot displays with, playback controls.

CEC2
Data from a prerecorded CEC2 Off-Highway snapshot displays, as do the playback controls.
CEC1
Data from a prerecorded CEC1 snapshot displays, as do the playback controls.
Reprogramming
Displays a Help file featuring an animated sequence that demonstrates the steps necessary to reprogram an /TCM.

Run Snapshot/Replay Demo

Displays a Help file featuring an animated sequence that demonstrates the steps necessary to record snapshot.

End Demo execution by clicking on the Close File ―X‖ in the playback control window.

111
 [Link] System
Allison DOC ® For PC–Service Tool contains an extensive multi-media help system. Access the help system by clicking on Help in the
main tool bar or by pressing ALT then H keyboard keys—the Help Topics menu displays.

What’s New
Displays the What’s New document which details the changes in Allison DOC ® For PC–Service Tool since the previous release.

Allison DOC ® User Guide

Launches the Allison DOC ® For PC–Service Tool User Guide (using Adobe Acrobat Reader) which contains extensive and detailed
information about every section and feature in the service tool.

Allison DOC ® Training Videos

Launches the Allison DOC ® For PC–Service Tool Advanced Help. These Training Videos are multimedia videos that run in a window
on your PC and provide an excellent reference of how to navigate and use Allison DOC ® For PC–Service Tool.

Demo
Allison DOC ® For PC–Service Tool provides data display demonstrations for Allison 4th Generation Controls 1000/2000 and
3000/4000 systems, WTEC II, WTEC III, CEC2, and CEC1 control systems. The Demos allow you to practice the various methods of
data display without requiring connection to an active ECU/TCM. Refer to Section 11 for more information.

DTC Lookup
Displays the Trouble Code Lookup window for various transmission control systems.

112
Troubleshooting Manuals
Allows the user to open the Troubleshooting Manual (using Adobe Acrobat Reader) of every control system supported by the Allison
DOC ® For PC Service Tool.

Access To Allison Transmission Web Site (requires an internet connection)

Connects, via the Internet, to the Allison Transmission web site at [Link].

Hydraulic Schematics
Displays hydraulic schematics for the following control systems:
Allison 4th Generation Controls 1000/2000 Product Families—1000/2000 Hydro Schematics (4th Generation)
Allison 4th Generation Controls 3000/4000 Product Families—3000/4000 Hydro Schematics (4th Generation)
WTEC Control system—WTEC Hydro Schematics
1000/2000/2400 Series™ Product Families—1K2K Hydro Schematics.

A hydraulic schematic for each range can be displayed, selecting the desired range on the range bar. Hydraulic and electrical failures can
also be simulated, by clicking on a solenoid or hydraulic valve. Menus are also available to change transmission models, highlight
hydraulic paths, print schemes, and more.

113
3000/4000 4th Generation Hydraulic Schematic

Allison Transmission Calc

Displays the Allison Transmission Calculation application.

About Allison DOC ®

Displays the ―About‖ window which contains the Allison DOC ® For PC–Service Tool version number and copyright information.

114
 [Link] Data Definitions
This section contains definitions for some parameters displayed in Allison DOC ® For PC–Service Tool. The list of definitions is
grouped in sections as displayed on the tool.

NOTE: Detailed diagnostic and troubleshooting procedures can be

found in the Allison Troubleshooting Manuals.

[Link] Modifiable Constants (CMC)

The following tables contain general definitions for the Allison 4th Generation Controls Customer Modifiable Constants (CMC). Not all
the CMC defined in this section will be available in every calibration. Depending upon the calibration (I/O package and vocation) some
of these CMC will not be available.

Max Engine Speed for PTO Engage

Group Product Family Units

PTO Enable 1000/2000 and 3000/4000 rpm

Indicates the maximum engine speed that the TCM will allow the PTO to engage. If the engine
speed is greater than this value, the TCM will not allow PTO engagement. PTO must be
interfaced with TCM.

Max Engine Speed for PTO Operation

Group Product Family Units

PTO Enable 1000/2000 and 3000/4000 rpm

Indicates the maximum engine speed that the TCM will allow the PTO to operate. If the engine
speed is greater than this value, the TCM will deactivate the PTO operation. PTO must be
interfaced with TCM.

Max Output Speed for PTO Engage

Group Product Family Units

PTO Enable 1000/2000 and 3000/4000 rpm

Indicates the maximum transmission output speed that the TCM will allow the PTO to engage. If
the transmission output speed is greater than this value, the TCM will not allow PTO
engagement. PTO must be interfaced with TCM.

Max Output Speed for PTO Operation

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 Group Product Family Units
PTO Enable 1000/2000 and 3000/4000 rpm

Indicates the maximum transmission output speed that the TCM will allow the PTO to operate. If
the transmission output speed is greater than this value, the TCM will deactivate the PTO
operation. PTO must be interfaced with TCM.

TCC Engagement (Turbine) Speed

Group Product Family Units

PTO Enable 1000/2000 rpm

Indicates the transmission turbine speed at which the TCM will engage the torque converter
clutch during PTO operation. If the transmission turbine speed is lower than this value, the
transmission will operate the PTO in torque converter mode. PTO must be interfaced with TCM
and PTO Enable function must be enabled.

Max Output Speed For Neutral Engage

Group Product Family Units

Automatic Neutral Engage 1000/2000 and 3000/4000 rpm

The transmission output speed above which the TCM will not allow automatic neutral (TCM
single Input function) engagement. PTO must be interfaced with TCM.
NOTE: This CMC only affects (consequently, it is only applicable to) the Automatic Neutral
Single Input function, as opposed to Automatic Neutral Dual Input function (Automatic Neutral
Refuse Packer). For the CMC that manages the Auto Neutral Dual Input, refer to Auto Neutral for
Refuse Packer—Output Speed For Auto Neutral for Refuse Packer CMC.

Engine Speed to Turn Output ON

Group Product Family Units

PTO Overspeed Indicator 3000/4000 rpm

Indicates the engine speed above which the PTO Overspeed Indicator (TCM Output function)
will be activated (turned ON). The TCM will maintain the PTO Overspeed Indicator ON until the
engine speed is reduced to a value that turns it Off (PTO Overspeed Indicator—Engine Speed to
Turn it OFF). PTO must be interfaced with TCM.

Engine Speed to Turn Output OFF

Group Product Family Units

116
 PTO Overspeed Indicator 3000/4000 rpm

Indicates the engine speed below which the PTO Overspeed Indicator (TCM Output Function)
will be turned OFF. The TCM will maintain the PTO Overspeed Indicator OFF until the engine
speed is increased to the value that turns it ON (PTO Overspeed Indicator—Engine Speed to Turn
it On). PTO must be interfaced with TCM.

Engine Brk Pre-Select Range

Group Product Family Units

Engine Brk and Pre-Select 1000/2000 and 3000/4000 Ranges

Request

Indicates the range that the TCM will try to attain using elevated downshifts points during an
Engine Brake operation.

Engine Brk Pre-Select Option

Group Product Family Units

Engine Brk and Pre-Select 1000/2000 and 3000/4000 Standard or Alt E-
Request Brk / Retarder

Indicates the preselect shift schedule that the TCM uses when the Engine Brake and Preselect
Request (TCM Input function) is activated. There are two possible options: Standard and
Alternate Engine Brake/Retarder.
Standard: Downshifts will occur at the speed values specified in the ―Preselect‖ (or ―Low
Preselect‖) section of the calibration shift schedule reports (TCM Reflashing–PCCS).
Alt E-Brk/Retarder: (Low or Alternate) downshifts will occur at approximately half-way
between normal closed throttle downshifts and the preselect shift points described above. For
exact values, refer to the calibration shift schedule reports (TCM Reflashing–PCCS).

Selected Ranges

Group Product Family Units

Range Indicator 1000/2000 and 3000/4000 Ranges

Contains the range (or group of ranges) that once commanded by the TCM and attained by the
transmission—the Range Indicator (TCM output function) becomes active (turned ON). This
function remains active (ON) until a shift to a range not specified in this CMC is commanded.

Speed to Turn Output ON

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 Group Product Family Units
Output Speed Indicator A 1000/2000 and 3000/4000 rpm

Indicates the transmission output speed above which Output Speed Indicator A (TCM Output
Function) will be activated (turned ON). Output Speed Indicator A will remain active until the
transmission output speed is reduced to a value that turns it Off (Output Speed Indicator A—
Speed to Turn it OFF).

Speed to Turn Output OFF

Group Product Family Units

Output Speed Indicator A 1000/2000 and 3000/4000 rpn

Indicates the transmission output speed below which Output Speed Indicator A (TCM Output
Function) will be deactivated (turned OFF). Output Speed Indicator A will remain deactivated
until the transmission output speed is increased to a value that turns it ON (Output Speed
Indicator A—Speed to Turn it ON).

Speed to Turn Output ON

Group Product Family Units

Output Speed Indicator B 1000/2000 and 3000/4000 rpm

Indicates the transmission output speed above which Output Speed Indicator B (TCM Output
Function) will be activated (turned ON). Output Speed Indicator B will remain active until the
transmission output speed is reduced to a value that turns it Off (Output Speed Indicator B—
Speed to Turn it OFF).

Speed to Turn Output OFF

Group Product Family Units

Output Speed Indicator B 1000/2000 and 3000/4000 rpm

Indicates the transmission output speed below which Output Speed Indicator B (TCM Output
Function) will be deactivated (turned OFF). Output Speed Indicator B will remain inactive until
the transmission output speed is increased to a value that turns it ON (Output Speed Indicator
B— Speed to Turn it ON).

Engine Speed to Turn it ON

Group Product Family Units

118
 Engine Overspeed Indicator 3000/4000 rpm

Indicates the engine speed above which the Engine Overspeed Indicator (TCM Output Function)
will be activated (turned ON). The Engine Overspeed Indicator will remain active until the engine
speed is reduced to a value that turns it Off (Engine Overspeed Indicator—Speed to Turn it OFF).

Engine Speed to Turn it OFF

Group Product Family Units

Engine Overspeed Indicator 3000/4000 rpm

Indicates the engine speed below which the Engine Overspeed Indicator (TCM Output Function)
will be deactivated (turned OFF). The Engine Overspeed Indicator will remain inactive until the
engine speed is increased to a value that turns it ON (Engine Overspeed Indicator—Speed to Turn
it ON).

Flash when Hot Oil Capacity Reduction Active

Group Product Family Units

Sump/Retarder Temp Indicator 3000/4000 Disable/Enable

Enables or Disables the option to flash the Sump Temperature Indicator (TCM Output function)
On/Off, when retarder oil temperature is reaching a value that forces the TCM to activate the
Retarder Capacity Reduction (a special condition in which the TCM modifies the retarder duty
cycle to compensate for either high oil temperature or high engine temperature).

Flash when Hot Oil Preselect Active

Group Product Family Units

Sump/Retarder Temp Indicator 3000/4000 Disable/Enable

Enables or Disables the option to flash the Sump Temperature Indicator (TCM Output function)
On/Off, when retarder oil temperature is reaching a value that forces the TCM to activate the
Preselect Downshift schedule (as opposed to the normal Retarder schedule).

Flash when Eng. Coolant Capacity Reduction Active

Group Product Family Units

Sump/Retarder Temp Indicator 3000/4000 Disable/Enable

Enables or Disables the option to flash the Sump Temperature Indicator (TCM Output function)
On/Off, when the engine coolant temperature is reaching a value that forces the TCM to activate
the Retarder Capacity Reduction (a special condition in which the TCM modifies the retarder

119
duty cycle to compensate for either high oil temperature or high engine temperature).

Flash when Eng. Coolant Preselect Active

Group Product Family Units

Sump/Retarder Temp Indicator 3000/4000 Disable/Enable

Enables or Disables the option to flash the Sump Temperature Indicator (TCM Output function)
On/Off, when engine coolant temperature is reaching a value that forces the TCM to activate the
Preselect Downshift schedule as opposed to the normal Retarder schedule.

Engine Temp to Flash Output —Reduction Active

Group Product Family Units

Sump/Retarder Temp Indicator 3000/4000 °F / °C

Indicates the engine coolant temperature above which a request is made to start flashing the Sump
Temperature Indicator (TCM Output function) On/Off, when the engine coolant temperature is
reaching a value that forces the TCM to activate the Retarder Capacity Reduction (a special
condition in which the TCM modifies the retarder duty cycle to compensate for either high oil
temperature or high engine temperature).

Engine Temp to Flash Output—Preselect Active

Group Product Family Units

Sump/Retarder Temp Indicator 3000/4000 °F / °C

Indicates the engine coolant temperature above which a request is made to start flashing the Sump
Temperature Indicator (TCM Output function) On/Off, when engine coolant temperature is
reaching a value that forces the TCM to activate the Preselect Downshift schedule as opposed to
the normal Retarder schedule.

Engine Temp difference to Flash Output—Hysteresis

Group Product Family Units

Sump/Retarder Temp Indicator 3000/4000 °F / °C

When the engine coolant temperature is less than the associated Engine Temp to Flash Output—
Reduction active CMC or Engine Temp to Flash Output—Preselect active CMC minus this
hysteresis value, a request is made to stop flashing the Sump Temperature Indicator (TCM Output
function) On/Off, because the engine coolant temperature is no longer forcing the TCM to
activate the Retarder Capacity Reduction or the Preselect shift schedule.

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Primary Fwd. Shift Selector Position

Group Product Family Units

D1 Selection 3000/4000 Forward Ranges

When the transmission is operating in primary mode, this CMC defines the forward range that the
TCM will command after the vehicle operator selects any forward range and activates D1
Selection (TCM Input function).

Secondary Fwd. Shift Selector Position

Group Product Family Units

D1 Selection 3000/4000 Forward Ranges

When the transmission is operating in secondary mode, this CMC defines the forward range that
the TCM will command after the vehicle operator selects any forward range and activates D1
Selection (TCM Input function).

Override Throttle Source

Group Product Family Units

Override Autodetect 3000/4000 Autodetect,

Analog, J1939,
J1587

Indicates how the TCM is setup to receive the signal source for the throttle. If set to Autodetect,
the TCM activates logic that automatically selects the best source for the Throttle signal.
Conversely, any of the other options forces the TCM to only accept throttle from the selected
source.

Override Engine Coolant Source

Group Product Family Units

Override Autodetect 3000/4000 Autodetect,
Analog, J1939, or
J1587

Indicates how the TCM is setup to receive the signal source for engine coolant temperature. If set
to Autodetect, the TCM activates logic that automatically selects the best source for the engine
coolant signal. Any of the other options forces the TCM to only accept engine coolant from the
selected source.

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Override Oil Level Sensor

Group Product Family Units

Override Autodetect 3000/4000 Autodetect,

Present, Not
Present.

Indicates if an Oil Level Sensor is Autodetected, forced to be Present, or forced to be Not Present.

Override Retarder Autodetect

Group Product Family Units

Override Autodetect 3000/4000 Autodetect,

Present, Not
Present.

Indicates if the retarder is Autodetected, forced to be Present, or forced to be Not Present.

Eng. Coolant Temp to Start Retarder Capacity Reduction

Group Product Family Units

Retarder Parameters 3000/4000 °F / °C

Indicates the engine coolant temperature above which the TCM activates the Retarder Capacity
Reduction (a special condition in which the TCM modifies the retarder solenoid command to
compensate for either high oil temperature or high engine temperature). The applicability of this
CMC depends on the enable/disable status of the Retarder Parameters—Retarder Capacity
Reduction Enable for Hot Coolant CMC.

Retarder Capacity Reduction Enable for Hot Coolant

Group Product Family Units

Retarder Parameters 3000/4000 Disable/Enable

Enables or Disables the option of activating the Retarder Capacity Reduction when detecting high
engine coolant temperatures. Refer to Retarder Parameters—Eng. Coolant Temp to Start Retarder
Capacity Reduction CMC.

Eng. Coolant Temp to invoke Retarder Auto Preselect

Group Product Family Units

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 Retarder Parameters 3000/4000 °F / °C

Indicates the engine coolant temperature above which the TCM activates the Preselect Downshift
schedule, as opposed to the normal Retarder schedule. The applicability of this CMC depends on
the enable/disable status of the Retarder Parameters—Preselect Shift Points Enable for Hot
Coolant CMC.

Preselect Shift Points Enable for Hot Coolant

Group Product Family Units

Retarder Parameters 3000/4000 Disable/Enable

Enables or Disables the option of activating the Preselect Downshift schedule when detecting
high engine coolant temperatures. Refer to Retarder Parameters—Eng. Coolant Temp to invoke
Retarder Auto Preselect CMC.

Retarder Accumulator

Group Product Family Units

Retarder Parameters 3000/4000 Used, Not Used

Indicates whether the TCM is set to use the Retarder accumulator.

Retarder Capacity Level

Group Product Family Units

Retarder Parameters 3000/4000 Low, Medium,

High

Indicates the retardation capacity level (Low, Medium, or High) that the TCM is set up to use on
the installed retarder.

Maximum Output Speed for Low Axle Select

Group Product Family Units

Two Speed Axle Enabled 3000/4000 rpm

Indicates the maximum engine speed below which the low axle can be safely selected. The Two
Speed Axle indicator (a TCM Output function) becomes active (turned ON), when the TCM
determines that the conditions have been met to permit the second speed axle.

Engine Speed Neutral To Range Inhibit

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 Group Product Family Units
Special Logic Pattern 3000/4000 rpm

Indicates the maximum engine speed above which Neutral to Range shifts will be inhibited.

Engine Speed for Neutral Indicator for PTO

Group Product Family Units

Neutral Indicator for PTO 3000/4000 rpm

Indicates the maximum engine speed above which the TCM will prevent the Neutral Indicator for
PTO (a TCM Output function) from coming On.

Output Speed for Neutral Indicator for PTO

Group Product Family Units

Neutral Indicator for PTO 3000/4000 rpm

Indicates the maximum transmission output speed above which the TCM will prevent the Neutral
Indicator for PTO (a TCM Output function) from coming On.

Output Speed for Auto Neutral for Refuse Packer

Group Product Family Units

Auto Neutral for Refuse 3000/4000 RPM

Packer

The transmission output speed above which the TCM will not allow automatic neutral (TCM dual
Input function) engagement.
NOTE: This CMC only affects the Automatic Neutral Dual Input function (Automatic Neutral
Refuse Packer), as opposed to Automatic Neutral Single Input function. For the CMC that
manages the Auto Neutral Single Input refer to Auto Neutral Engage—Max Output Speed For
Neutral Engage CMC.

Brake Based Automatic Neutral Preselect Range

Group Product Family Units

Brake Based Automatic 1000/2000 and 3000/4000, MY07+ Ranges

Neutral

The TCM will limit the transmission to a maximum of this CMC range when the TCM receives
the operator request for Brake Based Auto Neutral, but the transmission is not yet in the Auto

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Neutral State.

Preselect Request Shift Position (Primary)

Group Product Family Units

Preselect Request 1000/2000 and 3000/4000, MY07+ Ranges

When the transmission is operating in primary mode, this CMC defines the preselected forward
drive range that the TCM commands the transmission to downshift to when the Preselect Request
function is activated. The transmission lockup clutch must be engaged for this function to be
enabled.

Preselect Request Shift Position (Secondary)

Group Product Family Units

Preselect Request 1000/2000 and 3000/4000, MY07+ Ranges

When the transmission is operating in secondary mode, this CMC defines the preselected forward
drive range that the TCM commands the transmission to downshift to when the Preselect Request
function is activated. The transmission lockup clutch must be engaged for this function to be
enabled.

Allison Prognostic Package

Group Product Family Units

Prognostics 1000/2000 and 3000/4000, MY09+ Disable/Enable

Indicates the state of the Allison Prognostic Package. The Allison Prognostic Package requires
TES-295 or TES-389 fluid.
When enabling the Allison Prognostic Package, a warning is displayed stating the fluid
requirements. Click ―Yes‖ to continue with enabling the Allison Prognostic Package or ―No‖ to
cancel and leave disabled.
Enabling the Allison Prognostic Package will display several other warning dialogs pertaining to
oil type and oil life remaining. Answer these questions as directed.

Prognostic Reset by Service Tool ONLY

Group Product Family Units

Prognostics 1000/2000 and 3000/4000, MY09+ Yes/No

Indicates whether the service tool is the only means to reset prognostics.

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Oil Life Remaining Offset

Group Product Family Units

Prognostics 1000/2000 and 3000/4000, MY09+ %

This value will be added to the Oil Life Remaining value reported by the TCM; use this when
installing a new TCM.

Filter Life Remaining Offset

Group Product Family Units

Prognostics 1000/2000 and 3000/4000, MY09+ %

This value will be added to the Filter Life Remaining value reported by the TCM; use this when
installing a new TCM.

TES Oil Type Reset by Service Tool Only

Group Product Family Units

Prognostics 1000/2000 and 3000/4000, MY10+ Yes/No

Specifies whether the TES oil type can be reset outside of Allison DOC ® For PC.

TES Oil Type

Group Product Family Units

Prognostics 1000/2000 and 3000/4000, MY10+ TES-389,
TES-295

Specifies the TES oil type.

Load-Based Shift Schedule Feature

Group Product Family Units

LBSS 1000/2000 and 3000/4000, MY09+ Disable/Enable

Enables or Disables the Load-Based Shift Schedule feature. Select calibrations will provide
customers with Load Based Shift Schedule information.

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LBSS Availability of Economy Mode

Group Product Family Units

LBSS 1000/2000 and 3000/4000, MY09+ Reserved, Low,
Medium, High

Select calibrations will provide customers with Load Based Shift Schedule information.

LBSS Store Schedule at Powerdown

Group Product Family Units

LBSS 1000/2000 and 3000/4000, MY10+ Yes/No

Enables or Disables the storing of the Load-Based Shift Schedule at powerdown.

Vehicle Acceleration Control Feature

Group Product Family Units

VAC 1000/2000 and 3000/4000, MY10+ Disable/Enable

Enables or Disables the Vehicle Acceleration Control Feature. Select calibrations will provide
customers with Vehicle Acceleration Control information.

VAC Level of Acceleration Control

Group Product Family Units

VAC 1000/2000 and 3000/4000, MY10+ Reserved, Low, Medium, High

Limits the acceleration of the vehicle to predetermined acceleration profiles.

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 [Link]/LRTP

Depending on the TCM’s SEM/LRTP configuration (indicated by Auto Select Configuration), the transmission controller
conducts a series of tests to determine the SEM/LRTP enabling status. These tests are only performed when new TCM
software is loaded into a TCM and/or when the tool resets SEM Autoselect (refer to Reset SEM Auto-Select action
request).
In order to ―pass‖ the SEM/LRTP Autoselect tests, the TCM must detect an Allison-validated/certified engine, and the
engine must support—and react correctly—to all J1939 messages and parameters required by SEM/LRTP. Otherwise, the
SEM/LRTP Autoselect tests would ―fail.‖

Auto Select Configuration

Possible Values: Observations:

 Autoselect (SEM/LRTP Not Required) With the exception of Force SEM/LRTP Off,
 Force SEM/LRTP Off any Auto Select Configuration activates the
 SEM Required SEM/LRTP Autoselect tests.
 SEM and LRTP Required  Autoselect (SEM/LRTP Not Required)—
indicates that the TCM calibration would
 LRTP Required
only enable SEM/LRTP, if the SEM/LRTP
Autoselect tests are passed.
If any of the SEM/LRTP Autoselect tests fails,
the TCM will not enable SEM/LRTP, and no
SEM/LRTP DTCs will be logged, because
SEM/LRTP is not required.
 Force SEM/LRTP Off—indicates that the
TCM is calibrated not to run the SEM/LRTP
Autoselect tests.
 SEM Required—Indicates that the TCM is
calibrated to use SEM. In this configuration,
if any of the SEM Autoselect tests fails, the
TCM will log DTCs. The LRTP, however,
would only be enabled if the engine meets
the requirements to activate LRTP.
 SEM and LRTP Required—indicates that
the TCM is calibrated to use both SEM and
LRTP. In this configuration, if any of the
SEM/LRTP Autoselect tests fails, the TCM
will log DTCs.
 LRTP Required—Indicates that the TCM is
calibrated to use LRTP. In this
configuration, if any of the LRTP Autoselect
tests fails, the TCM will log DTCs. The
SEM, however, would only be enabled if the

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 engine meets the requirements to activate
SEM.

Description:
Indicates how the calibration is set up with respect to enabling or requiring SEM/LRTP.

Engine Hardware Status

Possible Values: Observations:

 Recognized
Engines must undergo an Allison Transmission
 Not Recognized
certification process to verify compliance with
specific governor characteristics and torque
response accuracy. Once a given engine is
certified, Allison Transmission includes it in
the TCM Calibration as a validated engine.
This information is used in the SEM/LRTP
Autoselect tests.
This parameter will be set to ―Not Recognized‖
when:
1. The TCM calibration is configured to never
use SEM/LRTP (indicated by Auto Select
Configuration = Force SEM/LRTP Off), or
2. The TCM detected an engine that hasn’t
been validated and certified by Allison
Transmission; in which case the SEM/LRTP
Autoselect tests would fail.
The tests TCMs conduct to determine the
Engine Hardware Status are only re-run
when a new TCM software is loaded into
TCMs and/or when the tool resets SEM
Autoselect.

Description:
Indicates if the TCM calibration recognized (or not) the vehicle’s engine as an Allison validated and
certified engine.

SEM Enabled Status

Possible Values: Observations:

 Enabled
This parameter will be set to ―Enabled‖ when
 Disabled
all the SEM/LRTP Autoselect tests pass, in

129
 which case SEM may be permanently enabled
or activated.
Conversely, this parameter is set to ―Disabled‖
when:
1. Any of the SEM/LRTP Autoselect tests has
failed. Depending on the Auto Select
Configurations, some DTCs may be logged, or
2. When the TCM is calibrated to never use
SEM/LRTP (indicated by Auto Select
Configuration = Force SEM/LRTP Off).

Description:
Indicates the SEM enable/disable status in the TCM calibration.

LRTP Enabled Status

Possible Values: Observations:

 Enabled
This parameter will be set to ―Enabled‖ when
 Disabled
all the SEM/LRTP Autoselect tests pass, in
which case LRTP may be permanently enabled
or activated.
Conversely, this parameter will be set to
―Disabled‖ when:
1. Any of the SEM/LRTP Autoselect tests fails.
Depending on the Auto Select Configurations,
some DTCs may be logged, or
2. When the TCM is calibrated to never use
SEM/LRTP (indicated by Auto Select
Configuration = Force SEM/LRTP Off).

Description:
Indicates the LRTP enable/disable status in the TCM calibration.

SEM/LRTP Compatibility

Possible Values: Observations:

 Compatible
Part of the SEM/LRTP Autoselect process
 Not Compatible
consists of testing the engine controller’s
support and reaction to a number of J1939
messages/parameters requested by the TCM.
Depending on the engine controller’s
message/parameter support and reaction to

130
 these requests, the TCM determines if the
engine is compatible with SEM/LRTP or not.
This parameter will be set to ―Not Compatible‖
when SEM and/or LRTP is required, but at
least one of the SEM/LRTP Autoselect tests
fails.

Description:
Indicates whether the TCM calibration has determined that the engine calibration is compatible (or not)
with the SEM/LRTP requests.

Note: If the TCM Calibration is configured to never use SEM/LRTP (indicated by Auto Select
Configuration = Force SEM/LRTP Off), this parameter is not applicable at all. Consequently, when such
configuration exists, the value of this parameter (i.e. Compatible or Not Compatible) is completely
irrelevant.

SEM Validated

Possible Values: Observations:

 ECM doesn’t support SEM
ECM doesn’t support SEM—Indicates that the
 ECM supports SEM
TCM has determined that the engine controller:
1. Does not appear in the Allison
validated/certified engines, or
2. Does not support all J1939
messages/parameters required for SEM, or
3. Does not react (as expected) to one (or more)
of the J1939 messages/parameters required for
SEM.
ECM supports SEM—Indicates that the TCM
has determined that the engine controller:
1. Appears in the Allison validated/certified
engines, and
2. Support all J1939 messages/parameters
required for SEM, and
3. Reacts (as expected) to every J1939
messages/parameters required for SEM.

Description:
Indicates whether the TCM has determined that the engine controller supports (or not) SEM.

LRTP Validated

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Possible Values: Observations:
 ECM doesn’t support LRTP
ECM doesn’t support LRTP—Indicates that the
 ECM supports LRTP
TCM has determined that the engine controller:
1. Does not appear in the Allison
validated/certified engines, or
2. Does not support all J1939
messages/parameters required for LRTP, or
3. Does not react -as expected- to one (or more)
of the J1939 messages/parameters required for
LRTP.
ECM supports LRTP—Indicates that the TCM
has determined that the engine controller:
1. Appears in the Allison validated/certified
engines, and
2. Support all J1939 messages/parameters
required for LRTP, and
3. Reacts (as expected) to every J1939
messages/parameters required for LRTP.

Description:
Indicates whether the TCM has determined that the engine controller supports (or not) LRTP.

SEM Torque Reduction Status

Possible Values: Observations:

 Correct Response  Incorrect Response—Indicates that the
 Incorrect Response engine hasn’t honored (as required) SEM
 N/A requests that have been generated by the
TCM
 Correct Response—Indicates that the engine
has reacted (as expected) to the TCM SEM
requests
 N/A—Not Available

Description:
Reflects current status of the SEM request/response activity between the TCM and the engine controller.

Unapproved SEM Torque Reducing Device

132
Possible Values: Observations:
 0 = Engine #1 This parameter is only relevant (and,
consequently, will only be updated/refreshed in
 1 = Engine #2
the service tool) when the TCM determines that
 3 = Transmission #1 the SEM request was not honored as required
 4 = Transmission #2 (indicated by SEM Torque Reduction Status
= Incorrect Response). This situation is usually
 7 = PTO (Main or Rear) accompanied with a P2637 DTC.
 11 = Brakes-System Controller or
Traction Controller
 12 = Brakes-Steer Axle
 13 = Brakes-Drive Axle #1
 14 = Brakes-Drive Axle #2
 15 = Retarder-Engine
 16 = Retarder-Driveline
 17 = Cruise Controller
 36 = PTO (Front or Secondary)
 41 = Retarder, Exhaust, Engine #1
 42 = Headway Controller
 44 = Retarder, Exhaust, Engine #2
 254 = Null Address (info invalid)
 N/A
Description:
Indicates the controller (with its corresponding source address) that is interfering with the TCM’s SEM
requests.

LRTP Torque Reduction Status

Possible Values: Observations:

 Correct Response  Incorrect Response—Indicates that the
 Incorrect Response engine did not honored (as required) LRTP
 N/A requests that have been generated by the
TCM
 Correct Response—Indicates that the engine
has reacted (as expected) to the TCM LRTP
requests
 N/A—Not Available

Description:
Reflects current status of the LRTP request/response activity between the TCM and the engine controller.

133
Unapproved LRTP Torque Reducing Device

Possible Values: Observations:

 0 = Engine #1 This parameter is only relevant (and,
 1 = Engine #2 consequently, will only be updated/refreshed in
the service tool) when the TCM determines that
 3 = Transmission #1 the LRTP request was not honored as required
 4 = Transmission #2 (indicated by LRTP Torque Reduction Status
= Incorrect Response). This situation is usually
 7 = PTO (Main or Rear)
accompanied with a P2641 DTC.
 11 = Brakes-System Controller or Traction
Controller
 12 = Brakes-Steer Axle
 13 = Brakes-Drive Axle #1
 14 = Brakes- Drive Axle #2
 15 = Retarder-Engine
 16 = Retarder-Driveline
 17 = Cruise Controller
 36 = PTO (Front or Secondary)
 41 = Retarder, Exhaust, Engine #1
 42 = Headway Controller
 44 = Retarder, Exhaust, Engine #2
 254 = Null Address (info invalid)
 N/A
Description:
Indicates the controller (with its corresponding source address) that is interfering with the TCM’s LRTP
requests.

Maximum Engine Torque Allowed during loss of J1939 ECM/TCM Communication

Possible Values: Observations:

Any number between –32,768.0 N·m When the engine controller establishes
communication with the TCM, the TCM
(–24168.4 lbf·ft) and 32,767.0 N·m (24168.4 lbf·ft)
communicates the engine controller what the
maximum toque should the engine generate in
case of J1939 failure. The engine confirms that
N·m: Newton Meter the new torque limit has been accepted.
lbf·ft: pound-force per feet

Description:
Indicates the maximum torque the engine would be allowed to produce when the J1939 communication is

134
interrupted between the TCM and the engine controller.

WTEC III Control Systems specific parameters:

SEM Status

Possible Values: Observations:

 Not Available/Unknown  Not Available—Indicates that the ECU
 1 (Enabled, inactive) software level either does not support SEM,
 3 (Autodetect in progress) or is unable to report SEM information to
 9 (Complete, no SEM) the diagnostic tool.
 13 (Complete, SEM active)  1 (Enabled, inactive)—Indicates that SEM
 x (Unknown) is enabled, but it is currently not used.
 3 (Autodetect in progress)—Indicates that
the ECU is still performing the
autodetect tests to determine the SEM
enabling status in current configuration.
 9 (Complete, no SEM)—Indicates that the
Autodetect process has been completed,
and conditions are not the required to
enable SEM.
 13 (Complete, SEM active)—Indicates that
the Autodetect process has been
completed, and SEM is enabled/active.
 X (Unknown)—Indicates that currently the
ECU does not know the status of SEM
information. ―X‖ could be any number
different from 1, 3, 9, and 13.
Description:
Indicates current status of SEM in the ECU calibration.

1000/2000 (Pre-Allison 4th Generation Controls) specific parameters:

Engine Torque Rating

Possible Values: Observations:

 Acceptable  Acceptable—Indicates that the engine
 Not Acceptable torque rating is within the acceptable range.
 Not Acceptable—Indicates that the engine
torque rating is out of the acceptable range.

135
Description:
Indicates how the TCM is perceiving (acceptable or not acceptable) the engine torque rating.

136