Computer Operation- Level 3

Suggestion
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1. Which function is used to find the sum of complex numbers in MS Excel?

A. SUM () C. CSUM ()
B. ADD () D. IMSUM ()

2. Which is not a file formet / extension of word document?

a) .rtf c) .txt
b) .docx d) .rtdoc

3. Workbook is a collection of-

a) Page set-up c) Buttons
b) Worksheet d) Diagrams

4. Press____ to close an open menu or submenu,dialog box or message window.

a) Tab+ctrl+6 c) Alt+5
b) Esc d) Ctrl+1

5. To remove the content of selected cells you must issue_____ command.

a) Delete c) Clear all
b) Clear Contents d) Clear Delete

6. The background style of PowerPoint presentation is known as-

a) Animation c) Transition
b) Theme d) Effects

7. Which is a valid file format in PowerPoint?

a) .pptx c) PowerPT
b) .pdf d) .docx

8. The ALU performs___ operation.

a) Logarithm c) Arithmetic
b) Algorithm d) ASCII

9. The command we will choose to convert a column of date into row is____
a) Cut and paste c) Formatting
b) Paste Special>Transpose d) Value

10. Short cut Ctrl+P is used for ____

a) Open Paragraph Dialog Box c) Open Save Dialog box
b) Open Page Format Dialog Box d) Open Print Dialog box

11. Which of the following keyboard command is used to increase font size by 1 point?
a) Ctrl++ c) Ctrl+[
b) Ctrl+] d) Ctrl+-
 Computer Operation- Level 3
Suggestion
12. One of the text functions to join two or more text strings into one string
a) CONCATENATE c) COUNT
b) COUNTA d) INT

13. Which of the following provides a printed copy of your presentation?

a) Outline
b) Speaker notes
c) Audience Handouts
d) All

14. 13. Which of the following is not an example of application softwere?

a) MS PowerPoint
b) Linux
c) MS Word
d) MS Excel

15. 14. The clock rate of a processor in measured in –

a) Megahertz or gigahertz
b) Nanosecond
c) Micro hertz
d) Miliseconds

16. 15. In Microsoft PowerPoint ,two kinds of sound effects files than can be added to the
presentation is-
a) .jpg files and .gif files
b) wav files and .jpg files
c) wav files and .gif files
d) .wav files and .mid files

17. 16. To create an ID card using word processing softwere. Which is most important?
a) Insert & Modify shape
b) Page layout
c) Insert Header & footer & modify them
d) Insert and modify Picture

18. 17. What does CountA() function do ?

a) Counts cell having alphabets
b) Counts empty cells
c) Counts cells having number
d) Counts non-empty cells

19. 18. In addition to passwoed protection, what other security feature can be used in Microsoft
Word to restrict editing?
a) Read-only mode
b) Track Change
c) Document Encryption
d) Watermark
20. 19. PowerPoint presentations are widely used as:
a) Note outlines for teachers
b) Project presentations by students
 Computer Operation- Level 3
Suggestion
c) Communication of planning
d) All of above

21. 20. Which is not a Text function in MS Excel?

a) CODE()
b) CLEAN()
c) CHAR()
d) DB()

22. 21. Which chart type is used to visually compare values across a few categories?
a) Area Chart
b) Bar Chart
c) Doughnut
d) Hierarchy chart

23. 22. Which format represents the numbers with the dollars($) sign?[For example $1,000.00]
a) Automatic
b) Number
c) Time
d) Currency

24. 23. What is a URL?

a) An acronym for Unlimited Resources for Learning
b)The address of a document or “page” on the World Wide Web
c) A type of proframming object
d) A computer softwere program

25. How can you start a PowerPoint slide show from the beginning?
a) Click on the slide sorter button
b) Press F5
c) Use the slide show tab and click on “Start Slide Show”
d) Right-click and select “Start from Beginning”

26. Which function in Excel is used to find the highest value in a range of cells?
a) =MAX()
b) =MIN()
c) =SUM()
d) =COUNT()

27. In Google sheet, Columns are represented by____

a. Number c. Letter and Number
b. Letter d. Cells

28. Which of these font effects is NOT available in the PowerPoint Font dialogue box?
a. Shadow c. Strikethrough
b. Underline d. Emboss

29. Which feature in Microsoft word automatically corrects common spelling mistakes as you type?
a. Auto format c. Auto complete
b. Auto correct d. Auto save
 Computer Operation- Level 3
Written Suggestion

30. Which one is an example of Word Processing software?

a. WordPerfect c. MS Word
b. Wordpad d. All of the above

31. Which of the following tab is the default in MS Word?

a. Home c. Page Layout
b. Insert d. Reference
32. Which of the following is automatically counted in MS Word
a. Number of Words c. Number of Characters
b. Number of Pages d. All of the above

33. CTRL + N is used for

a. Save the Documents c. Create a New Document
b. Open the Document d. Close the Document

34. Auto Correct was originally designed to replace ______ words as you type
a. Short, Repetitive c. Misspelled
b. Grammatically incorrect d. None of the above

35. Microsoft word is a ____ software.

a. Word Processing c. System
b. Compiler d. Programming

36. ____ is used to display values in ascending or descending order.

a) Filtering c) Numbering
b) Shorting d) Formatting

37. The Space between the margin and the start of a paragraph is called__
Blank Space
Positive Space
Negative Space
Indentation

38. ____ Excel function returns TRUE of False based on two or more conditions
=AVERAGEIF
=CONCAT
=COUNTA
=AND

39. What is the function of the “Find and Replace” feature in MS Word?
Format different font and color
Search specific word and relace them with new one
Insert image
Create automatic Backup

40. What is the purpose of the “Track Change” feature in MS Word?

Insert command
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Keep a record of all the changed made to the document
Automatically saves
Adjust and spacing

41. How can you freeze the top rows and the first column in Excel
Use the Freeze panes option under the View tab
Use the Freeze panes option under the Home tab
Use the Freeze panes option under the Format tab
Use the split option

42. How can you insert a new page in the middle of an existing document in MS Word?
Press Enter until a new page
Use CTRL + N
Click on the page layout
Insert a Page Break

43. Which is not an edition of MS Word?

a. MS Word 2019 c. MS Word 2007
b. MS Word 2010 d. MS Word 1206

44. What is the blank space outside the printing area on a page called?
a. Shapes c. Header
b. Margins d. Footer

45. _____ logical function indicates TRUE only if all arguments are assessed as TRUE otherwise
FALSE
a. OR c. IF
b. AND d. ANDIF

46. The intersection of a column and a row in a worksheet is called____

a. Column c. Value
b. Address d. Cell

47. ____ is the correct syntax of IF( ) Function.

a. =IF (logical_test, TRUE([value_if_true]), FALSE([value_if_false]))
b. =IF (logical_test, [value_if_true], [value_if_false])
c. =IF (logical_test, {[value_if_true]}, {[value_if_false]})
d. =IF (logical_test: [value_if_true], [value_if_false])

48. Which types of templated provides all the users with a design concept, colour scheme, and fonts
for presentation?
a. Content c. Normal
b. Format d. Design

49. PowerPoint presentations are widely used as:

a. Note outlines for teachers c. Communication of planning
b. Project presentation by students d. All of the above

50. What is a motion path?

a. A Type of animation entrance effect c. A method of moving items on a
b. A method of advancing slides slide
d. All of the above
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51. Which is not a Text function in MS Excel?
a. Code () c. Char ()
b. Clean () d. DB ()

52. Which sign is used in the formula to use absolute reference?

a. Underscore ( _ ) c. Equal ( = )
b. Dollar ( $ ) d. Column ( : )

53. Which feature allows you to narrow down the data in your worksheet?
a. Filters c. Sorting
b. Reporting d. Statics

54. Which format represents the numbers with the dollars ( $ ) sign?
a. Automatic c. Currency
b. Number d. Time

55. A List of various coded instructions is known as:

a. Flowchart c. Algorithm
b. Utility Programs d. Computer program

56. What is a URL?

a. An acronym for Unlimited resources for Learning
b. The address of document or “Page: on the World wide web
c. A type of programming object
d. A computer software program

57. Which of the following is NOT an operating system ?

a. UNIX C. CP/M
B. MS- DOS D. PASCAL

58. Which is used to store firmware?

a. EPROM c. RAM
b. ROM d. PRAM

59. Documents can be _____ with MS Word.

a. Created c. Saved
b. Edited d. All of the above

60. Which one is an example of spreadsheet software?

a. MS Excel c. MS Access
b. MS Word d. MS PowerPoint
61. Which of the following keyboard commands is used to decrease font size by 1 point?
a. Ctrl + + c. Ctrl + [
b. Ctrl + ] d. Ctrl + -

62. The extension of a text file (i.e Notepad) is:

a. .text c. .txt
b. .tet d. .tft
63. ____ type of chart is good for a single series of data.
a. Column chart c. Line chart
b. Cone chart d. Pie chart

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64. In MS PowerPoint presentations, the designs regulate the layout and formatting for the
slide. These are commonly known as.
a. Blueprints c. Templates
b. Placeholders d. Design Plates

65. To prepare a presentation/slide show which application is commonly used?

a. Photoshop c. Outlook Express
b. Powerpoint d. Internet Explorer

66. We can replace a font on all slides with another font using the …........ option?
a. Edit, Fonts c. Tools, Replace Fonts
b. Tools, Fonts d. Format, Replace Fonts

67. Which option can be used to create a new slide show with the current slides but, presented in a
different order?
a. Rehearsal c. Slide show setup
b. Custom slider show d. Slide show view

68. Which one of the following is not a file format for a picture?
a. .jpeg c. .png
b. .zip d. .bmp

69. Which menu tab do you use to change the page orientation in MS Word?
a. Home c. Design
b. Insert d. Layout

70. Formulas in Excel start with ________

e. / g. –
f. F h. =
71. In Microsoft Excel spreadsheets, rows are labelled as _______
a. 1, 2, 3, ….. c. A1, B1, C1….
b. A, B, C, …. d. I, II, III, …..
72. In Microsoft Excel spreadsheets, Column are labelled as _______
a. 1, 2, 3, ….. c. A1, B1, C1….
b. A, B, C,…. d. I, II, III, …..
73. Which shortcut key is used to apply outline borders?
a. Ctrl + Shift + 7 c. Ctrl +Right Arrow key
b. Shift + F1 d. Shift + 7

74. Which shortcut key is used to add new worksheet?

a. Shift + F1 c. Shift + F11
b. Ctrl + Shift d. Ctrl +Right Arrow key

75. Which feature usually used to create a document like newspaper?

a. Bullet & numbering stops c. Columns
b. Table d. Tab

76. What is the standard unit of Front size?

a. Centimeters c. Point
b. Bytes d. Inches

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 Computer Operation- Level 3
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77. Which of the function bellow is used to send same letter to different recipient.
a. Macros c. Mail merge
b. Template d. Bibliography

78. To view “Header and Footer”, user must switch to

a. Normal view c. Print preview mode
b. Print layout view d. Both b and C

79. Which of the following is not a type of page margin?

a. Normal c. Moderate
b. Narrow d. Middle

80. Home Key use to moves the cursor beginning of the

a. Documents c. Screen
b. Paragraph d. Line

81. Which ribbon includes the command for inserting charts that illustrate or compare date?
a. Draw c. Insert
b. Home d. Design

82. Which ribbon contains options related to font formatting in MS Word?

a. Draw c. Insert
b. Home d. Design
83. Which ribbon contains options for adjusting the margin and orientation of the Documents in MS
Word?
a. Home c. Insert
b. Page Layout d. Mailing

84. Excel is a ____ program developed by Microsoft.

a. Spreadsheet c. Data management
b. Document d. All of the above

85. Which logical function returns TRUE if all arguments evalute TRUE; FALSE if not?
a. OR c. IF
b. AND d. ANDIF

86. Which function is used to create a date with year, month, and day?
a. DATE() c. DATEVALUE()
b. DATEDIF() d. CURDATE()

87. Which memory is faster?

a. Cache c. ROM
b. RAM d. SSD

88. A Processor unit, a memory unit, and an I/O system form a/an:
a. Central Processing Unit c. Control Unit
b. Arithmetic Logic Unit d. Microcomputer

89. Zoom, Google Meet, Microsoft Team etc. are the:

a. Validates sources for customer requirements
b. Way of communication

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c. Channels of communication
d. Procedure and Matters

90. In customer service, etiquette refers to:

a. Good interpersonal communication with clients
b. Listening skills to understand and respond to customers’ needs
c. Verbal & non-verbal Communication skills
d. All of above

91. ____ is used to customize how your presentation will look as a printed handout.
a. Slide Master View c. Notes Mater View
b. Handout Master View d. None of the above

92. Which option/feature is used to avoid showing all of the elements of a slide at once?
a. Hide slide c. Build slide
b. Turn off animations d. Normal view mode

93. To set the transition speed, select___.

a. Transitions > Timing Group > Duration Box
b. Transitions > Transitions Duration
c. Transitions > Transitions Timing Duration Box
d. None of the above
94. During the slide show, which shortcut key is used to view the computer taskbar?
a. Ctrl + Shift + Del c. Shift + T
b. Ctrl + T d. Alt + T

95. The keyboard shortcut to stop media playback?

a. Alt + S c. Esc
b. Alt + T d. Alt + Q

96. Which key is used to create chart in MS Excel?

a. Shift+F4 c. Shift+End
b. F11 d. F12
97. Which key is used to insert the current time?
a. Shift+F7 c. Ctrl+Shift+;
b. Shift+Alt+D d. Shift+F12
98. Which key is used to insert the current date?
a. Shift+F7 c. Shift+F12
b. Shift+Alt+T d. Ctrl+;
99. Ctrl + --------is used to undo the last action?
a. X c. Q
b. Y d. Z
100. Which key is used to edit the highlighted cell?
a. F6 c. F2
b. F3 d. F9
101. Which key is used with CTRL to insert a hyperlink?
a. K c. D
b. H d. F
102. In Excel which shortcut key is used to hide the selected rows?
a. Alt+9 b. Ctrl+9

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c. Ctrl+A d. Ctrl+J
103. Which shortcut key is used to remove all borders?
a. Shift + _ (Underline) c. Ctrl +Right Arrow key
b. Shift + F1 d. Ctrl + Shift + _ (Underline)
104. Which software can be used for giving presentations (e.g. product demo)?
a. MS Word c. MS PowerPoint
b. MS Excel d. MS Access
105. The Process of erasing a disk is called:
a. Wiping c. Cleaning
b. Formatting d. Defragmenting
106. The shortcuts that appear on the Desktop is called:
a. Image c. Icon
b. My Document d. My computer
107. Which one is an example of database designing software?
a. MS Excel c. MS Access
b. MS Word d. MS PowerPoint

108. Which one can be used for creating a document (e.g. Annual Report) ?
a. MS Excel c. MS PowerPoint
b. MS Word d. MS Windows
109. Which one is an example of Word Processing software?
a. MS Excel c. MS Acces
b. MS Word d. MS PowerPoint

110. Which of the following MS-Word feature crosses texts out by drawing a line through it?
a. Subscript c. Underine
b. Pagination d. Strikethrough
111. MS Word is a ___
a. Computer Hardware Program c. Computer Application Program
b. Computer Non-Application d. None of the above
Program
112. Which of the following is not present in MS Word?
a. Word Count c. Brush
b. Font Size d. Page Margin

113. Which is not in MS Word?

a) Italic c) Bold
b) Font d) Magic Tool
114. In which view Headers and Footers are visible
a. Normal View c. Print Layout View
b. Page Layout View d. Draft View
115. The process of removing unwanted parts of an image is called
a. Hiding c. Cropping
b. Bordering d. Cutting
116. To apply center alignment to a paragraph we can press
a. Ctrl+S c. Ctrl+C+A
b. Ctrl+C d. Ctrl+E
117. The space left between the margin and the start of a paragraph is called
a. Spacing c. Indentation
b. Gutter d. Alignment
118. Text-styling feature of MS word is

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 Computer Operation- Level 3

a. WordColor c. WordArt
b. WordFont d. WordFill
119. Which items are placed at the end of a document?
a. Footer c. End Note
b. Foot Note d. Header
120. To change line height to 1.5 we use shortcut key:
a. Ctrl+1 c. Ctrl+3
b. Ctrl+2 d. Ctrl+5

121. We can insert a page number at

a. Header c. Both A and B
b. Footer d. None
122. When we want to scroll down the worksheet and lock the heading rows is place. So is always
visible, we can use ____ Commend.
a) Freeze Panes c) View Ruler
b) View Heading rows d) Split Windows

123. Process of touching an object with computer mouse pointer is called___

a) Pausing c) Pointing
b) Dropping d) Hovering

124. Which of the following section does not exist in a slide layout?
a) Titles c) Charts
b) Lists d) Animations

125. Which one can be used as watermark in a word document

a. Text c. Both A and B
b. Image d. None
126. Which item appears dimly behind the main body text
a. Watercolor c. Watermark
b. Background d. Back Color
127. Which feature starts a new line whenever a word or sentence reached a border
a. Text line c. Text Wrapping
b. New Line d. Text Align
128. The direction of a rectangular page for viewing and printing is called
a. Orientation c. Print Layout
b. Direction d. Preview

129. We can remove/hide border of a shape by selecting a ۉ

a. No Line c. Whit Line
b. No Outline d. No Border
130. Which Function in Excel tells how many numeric entries are there?
a. NUM c. SUM
b. COUNT d. CHKNUM
131. A features that displays only the data in column (s) according to specified criteria
a. Formula c. Filtering
b. Sorting d. Pivot
132. Statistical calculations and preparation of tables and graphs can be done using
a. Adobe Photoshop c. Notepad
b. Excel d. Power Point
133. What type of chart will you use to compare performance of two employees in the year 2016?
a. Column Chart b. Line Chart
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c. Pie Chart d. Dot Chart

134. Which one is not a Function in MS Excel?
a. SUM c. MAX
b. AVG d. MIN

135. Which function in Excel checks whether a condition is true on not?

a. SUM c. IF
b. COUNT d. AVERAGE

136. The Greater Than sign (>) is an example of ____ operator.

a. Arithmetic c. Conditional
b. Logical d. Greater
137. What type of chart is useful for showing trends or changes over time?
a. Pie chart c. Line Chart
b. Column Chart d. Dot Graph
138. The process of arranging the items of a column in some sequence of order is known as:
a. Arrengin c. Sorting
b. Autofill d. Filtering
139. ___ is used to stack your open window so you can see all of them at once:
a. New Window c. Arrange All View
b. Cascade view d. All of the above

140. Which function key is used to spell check?

a. F6 c. F1
b. F7 d. F5
141. Which one is not a way of communication?
a. Verbal c. Online Communication
b. Written d. Zoom
142. Which one is not a Channel of communication?
a. Zoom c. Verbal
b. Google Meet d. Microsoft Team
143. Which one is not an Ergonomic requirement?
a. Chair height, seat and back c. Document holder
adjustment d. Enough lighting
b. Workstation height and layout
144. Which one is a common application software?
a. Note Pad c. Android
b. MAC d. Microsoft
145. Which effect do we see as the slides of a PowerPoint change over?
a. Animation c. Effect
b. Timing d. Transition
146. Which one is not Image Editing software?
a. Photo Shop c. Corel Draw
b. MS PowerPoint d. MS Paint
147. What is the PowerPoint Template Extension?
a. .pptx c. .ppx
b. .potx d. .pptem
148. Smart Card is ______
a. Special purpose Cards
b. Microprocessor Cards
c. Processing unit contains memory for storing data
d. Processing unit for software
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149. Which key is shortcut to delete current slide in PowerPoint?

a. Delete c. Enter
b. Backspace d. Both A & B

150. Which year Microsoft PowerPoint was introduced?

a. 1989 c. 1987
b. 1990 d. 1996

151. A PowerPoint template is saved as ____ File

a. ppts c. pstx
b. potx d. temx

152. Which one is not an Image file?

a. .bmp c. .wmv
b. .png d. .jpg
153. How many scrollbars does a window have in general?
a. 1 c. 3
b. 2 d. 4
154. Which one is not a file attribute?
a) Date c) Time
b) Size d) Font Format
155. Which one is not a type of document in MS-Excel?
a) Calendar c) Salary Sheet
b) Monthly budget d) Business Latter
156. To write the formula in Excel, which symbol is needed first?
a) $ c) =
b) d) ;
157. The Slide that is used to introduce a topic and set the tone for the presentation is called the__
a) Title Slide c) Table Slide
b) Bullet Slide d) Graph Slide

158. The ____ feature of MS Excel quickly completes a series of data

a. Auto Complete c. Fill Handle
b. Auto Fill d. Sorting
159. What type of chart is useful for comparing parts of a whole?
a. Pie Chart c. Line Chart
b. Column Chart d. Dot Graph
160. What do you use to create a chart?
a. Pie Wizard c. Data Wizard
b. Excel Wizard d. Chart Wizard
161. How will you graphically represent expenditure in different departments?
a. Column Chart c. Pie Chart
b. Line Chart d. Dot Chart
162. What type of chart is good for single series of data?
a. Column Chart c. Pie Chart
b. Line Chart d. Cone Chart
163. The basic unit of a worksheet into which you enter data in Excel is called a
a. Cell c. Box
b. Table d. Column
164. How many sheets are there, by default, when we create a new Excel file?
a. 1 b. 3
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c. 5 d. 10
165. What is the default file name of Microsoft Excel File?
a. [Link] c. [Link]
b. [Link] d. [Link]

166. In Excel, which one denoted a range from B1 through E5

a. B1-E5 c. B1 to E5
b. B1:E5 d. B1 $E5
167. An Excel file is generally called a/an:
a. E-Spreadsheet c. Workbook
b. Worksheet d. Sheet
168. It is a collection of data that is stored electronically as a series of records in a table.
a. Spreadsheet c. Database
b. Presentation d. MS Word
169. Free of cost repair of software bug available at Internet is called
a. Version c. Tutorial
b. Ad-on d. Patch
170. Which one is a presentation software?
a. Google docs c. Excel
b. Numbers d. Google slide
171. The process of transferring files from you computer to a computer on the Internet is called
a. Uploading c. FTP
b. Forwarding d. Downloading

172. What’s a web browser?

a. A kind of spider
b. A computer that stores www files
c. A person who likes to look at websites
d. A software program that allows you to access sites on the world wide web
173. The Internet was originally a project of which agency?
a. ARPA c. NSA
b. NSF d. None of these

174. The process of transferring files from a computer on the Internet to your computer is called
a. Uploading c. FTP
b. Forwarding d. Downloading
175. Which ribbon tab in MS Word contains options for adjusting the margins and page orientation
of the documents?
a) Insert c) Page Layout
b) Home d) References

176. Which is the purpose of Slide Master in PowerPoint?

To add animation to slide
To design and customization the appearance of all slides
To Record narrations for slide
TO record endnote for slides

177. Which types of templates provides all the users with a design concept, colour, scheme and font
for presentation?
a) Content c) Format
b) Normal d) Design

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178. In internet terminology IP means

a. Internet Provider c. Internet Procedure
b. Internet Protocol d. Internet Processor
179. A Web site’s front page /main page is called
a. Browser Page c. Home Page
b. Search Page d. Bookmark
180. Which one of the following is not a search engine?
a. Bing c. Yahoo
b. Google d. Windows
181. Verification of a login name and password is known as:
a. Configuration c. Authentication
b. Accessibility d. Logging in
182. Internet explorer falls under:
a. Operating System c. Browser
b. Compiler d. IP address
183. What is the full form of WWW in web address?
a. World Wide Web c. World Wide Wood
b. World Wide Word d. None of these
184. Full Form of HTML is:
a. Hyper Text Markup Language
b. Hyper Text Manipulation Language
c. Hyper Text Managing Links
d. Hyper Text Manipulating Links
185. Moving from one website to another is called:
a. Downloading c. Uploading
b. Browsing d. Attachment
186. A computer on internet is identified by:
a. E-mail address. c. IP address
b. Street address d. None of the above
187. What is the meaning of “Booting” in the system
a. Restarting Computer c. To scan
b. Install the program. d. To turn of
188. The Shortcuts that appears on the Desktop is called:
a. Image c. Icon
b. My Document d. My computer
189. Which one of the following is an input device?
a. Monitor c. Printer
b. Speaker d. Scanner
190. What one is not computer peripherals?
a. Scanner c. Microphone
b. HDD d. Webcam
191. A spreadsheet is the best application for
a. Writhing a information d. Keeping an inventory of equipment
b. Handling simple accounts used
c. Producing a grid-referenced map
192. Which one is not a Unicode font?
a. Sutonny MJ c. TonnyBanglaOMJ
b. Nikosh d. None of above
193. Which one of the following is a search engine?
a. Bing c. Firefox
b. Gmail d. Windows
194. Personal logs or journal entries posted on the website are known as?
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a. Smartlogs c. Blogs
b. Photo d. All of the above
195. The central processing unit is located in the ______
a. Hard disk c. Memory unit
b. System unit d. Monitor
196. Deleted data remains on a disk until
a. The data is overwritten c. A file compression utility is used
b. The recycle bin is emptied d. The disk is scanned
197. While on the desktop in Windows, what happens pressing F5 do?
a. Refreshes the screen c. Does Nothing
b. Opens help menu d. Opens Search
198. What is the main advantage of using a text box?
a. It automatically makes the text large
b. It allows you to change the page orientation
c. It gives you more freedom to move the text around
d. It automatically appears on every page of your document
199. In which view Headers and Footers are visible?
a. Normal View c. Print Layout View
b. Page Layout View d. Draft View
200. One of the Pages will be portrait, and another will be Landscape. Which one of the below you
have to perform in MS Word?
a. Page Break c. Page Wrapping
b. Section Break d. Column Break
201. Which of the following is not an essential component to create mail merge?
a. Main Document c. Merge fields
b. Merge to PDF d. Data Source
202. A number of letters that appears little below the normal text is called:
a. Superscript c. Supertext
b. Subscirpt d. Toptext
203. We can change the thickness of a line from _____
a. Line width c. Line Thick
b. Line Height d. Line Style
204. To go to a specific location in a document we use:
a. Table c. Bookmark
b. Hyper Text d. Macro
205. Superscript, subscript, and strikethrough are known as?
a. Font Face c. Font Effects
b. Font Style d. Font Format
206. In MS-Excel Graphics objects on a chart are used to:
a. Add emphasis to chart data. c. Help explain the chart data.
b. Add interest to a chart d. All the above
207. What is the shortcut key to highlight the entire column in excel?
a. Ctrl + C c. Ctrl + Page Up
b. Ctrl + Enter d. Ctrl + Space Bar
208. The effect applied to Display when slides change in slide show view is:
a. Slide Animation c. Custom Transition
b. Custom Animation d. Slide transition
209. We can change the thickness of a line from____
a. Line width c. Line Thick
b. Line Height d. Line Style
210. What item contains detailed information about something in the text?
a. Footer b. Foot Note
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c. Header d. Head Note

211. Which item is printed at the bottom of each page?
a. Header c. Title
b. Foot Note d. Footer
212. Which feature in Microsoft word is used for citing sources and creating a list of references?
a. Footnote c. Bibliography
b. Endnote d. Index

213. Color and pattern used to fill a closed shape is called.

a. Shape c. Fill Style
b. Word Art d. Fill Back
214. Where footnotes appear in a document
a. End of document c. End of Heading
b. Bottom of a Page d. None
215. What is the intersection of a column and a row on a worksheet called?
a. Column c. Address
b. Value d. Cell
216. What type of chart is useful for comparing values over categories?
a. Pie Chart c. Line Chart
b. Column Chart d. Dot Graph
217. Which software is not a file compression utility?
a. 7-zip c. Win RAR
b. Win Zip d. Compres
218. From where we can change the name of a User Account?
a. Settings c. Computer Name
b. Code Panel d. Control Panel
219. In which situation do running applications of a user account remain active?
a. When we Log off c. When we Shut Down
b. When we Switch User d. When We Reboot
220. How can we bring ‘My Computer icon on the desktop if it is not there?
a. From Wallpaper c. From Display Properties
b. From Settings d. From Explorer
221. In a PowerPoint Presentation Animation can be repeated how many times
a. 2 to 5 c. 2 to 10
b. 1 to 5 d. 1 to 20
222. Which shortcut key is used to format numbers in time format?
a. Shift + @ c. Shift + F1
b. Ctrl + Shift + @ d. Ctrl +Right Arrow key
223. Which key is used to create chart in MS Excel?
a. Shift+F4 c. Shift+End
b. F11 d. F12
224. In MS-Excel which command do you use to enter the current date in a cell?
a. Ctrl + Shift + : c. Ctrl+ F10
b. Ctrl + ; d. None of these

225. In Microsoft Excel spreadsheets, rows are designated as _______.

a. 1, 2, 3,... c. A1, B1, C1, ....
b. A, B, C,... d. I, II, III,...

226. The Greater Than sign (>) exemplifies a/an _____ operator.
a. Arithmetic c. Logical
b. Conditional d. Greater
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227. _____ Excel function returns TRUE or FALSE based on two or more conditions.
a. =AVERAGEIFS c. =COUNTA
b. =CONCAT d. =AND

228. Microsoft word is ____ software.

a. Application c. System
b. Compiler d. Programming

229. Which is not in MS Word?

a. Italic c. Font
b. Magic tool d. Bold

230. ____ cannot be used to work in MS Office.

a. Joystick c. Light Pen
b. Scanner d. Mouse

231. In addition to password protection, what other security feature can be used in Microsoft Word to
restrict editing?
A. Read-only mode C. Document Encryption
B. Track Changes D. Watermark

232. What action should take if you want to remove password protection from a Word document?
A. File tab > Remove Password
B. Review tab > Unlock Document
C. Save the document in a different file format
D. Review tab > Product Document > Remove Protection

233. The space between the margin and the start of a paragraph is called____
A. Blank space C. Negative space
B. Positive space D. Indentation
234. Which of the functions bellow is used to send same letter to different recipient.
a. Macros c. Mail merge
b. Template d. Bibliography
235. If you want to check spelling and grammar error. Which key you should have press from
keyboard?
A. Shift + F7 C. Alt + F7
B. Ctrl + F7 D. F7

236. If you want to place a word with a character that is raised and smaller above the baseline which
one of the bellow you have to perform?
A. Subscript C. Strikethrough
B. Superscript D. Raised
237. In Microsoft Word, how can you insert a new table into you document?
A. Insert tab > Table > Insert Table C. Insert tab > Table > Add Table
B. Page Layout tab > Table > New Table D. Format tab > Table > Create Table

238. What is the advantage pf saving a document in the “RTF” (Rich Text Format) file format?
A. It supports macros and automation. C. It reduces the file size.
B. It preserves complex formatting. D. It allows password protection.

239. What is the collection of worksheets called?

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A. Ledger C. Testbook
B. Book D. Workbook

240. The total number of rows in a worksheet?

A. Unlimited C. 1,048,576
B. 65,535 D. 1,068,576

241. Which chart is used to visually compare values across a few categories?
A. Area Chart C. Doughnut Chart
B. Bar Chart D. Hierarchy Chart

242. Someone inserted a flowchart in a newsletter, which object did he/she use?
A. WordArt C. Create flowchart.
B. Shape D. chart

243. Which commands is used to open Power Point directly (if installed) from the RUN dialog box in
Windows operating system?
A. Powerpoint C. Ppt
B. Powerpnt D. Pptx

244. Which commands is used to open MS Word directly (if installed) from the RUN dialog box in
Windows operating system?
a. [Link] c. [Link]
b. [Link] d. [Link]

245. Correct steps to protect a PowerPoint presentation with a password?

A. Tools -> Protect Presentation -> Encrypt with password.
B. File -> Info -> Protect Presentation -> Encrypt with password.
C. File -> More Option -> Protect Presentation -> Encrypt with password.
D. All of the above

246. A typical modern computer uses.

A. Valves C. Vacuum tubes
B. LSI chips D. All of these

247. ARPANET stands for.

A. Advanced Rehearse Projects Agency Network
B. Advanced Research Projects Agency Newark
C. Advanced Research Project Agency Network
D. None of these

248. What is the full form if NIC?

a. Network ID Card c. National Interface Card
b. Network Interface Card d. New Interface Card

249. A ______ is a central device that divides a network connection among several devices.
A. Switch C. Router
B. Hub D. Modem

250. A ______ is a networking device that connected all if the devices on the network to transport
data to another device.
A. Switch B. Hub
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C. Router D. Modem

251. WLAN device is installed in or attached to a PC to provide an interface to a wireless network is

_______
a. Access Point c. Repeater
b. Network Adapter d. Antenna

252. How many pins does RJ-45 connector?

A. Two C. Eight
B. Four D. Ten

253. One of the following is not used to connect a wired printer.

A. 802.11 C. Ethernet
B. USB D. Parallel

254. How to add animation to text, picture, shapes, and more in your presentation?
A. Select Object, Select Animations, choose an animation, Select Setup Effect and choose an
effect.
B. Select Object, go to the Home tab, Select effects settings and choose an effect
C. Select Objects, Select Animations and Choose an animation, Select Effect Options and
Choose an effect.
D. All of the above.

255. Which of the following cannot be a part of an email address?

a. Underscore (_) c. At Sign (@)
b. Space ( ) d. Period (-)

256. Which of those font effects in Not Available in the PowerPoint Font Dialogue box?
a. Shadow c. Strikethrough
b. Underline d. Emboss

257. The ____ Word with the standard copy and paste commands.
a. View Tab
b. Paragraph dialog box
c. Office Clipboard
d. All of the above

258. To Insert Hyperlink is a slide?

a. Chose Insert >> Hyperlink c. Hyperlink can’t inserted is
b. Press Ctrl + K slides
d. Both A and B

259. Which of the following options is not available is paste special dialog box?
a. Add c. Divide
b. Subtract d. SQRT

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Short Question:
1. What are the 3 virtual Video conferencing Platforms?
Ans: Zoom, Google Meet, Skype, Google Hangouts,

2. Write down the Top 10 cloud data storage services?

Ans: Google Drive, OneDrive, Dropbox, Mega, pCloud, Google Cloud Storage, Amazon Cloud
Drive, [Link], Icedrive, IDrive, Box

3. Write down 5 (Five) web Browser software?

Google Chrome, Mozila Firefox, Microsoft Edge, Opera, Safari, Internet Explorer, UC Browser

4. Write down 5 email service providers name?

a. Gmail d. AOL mail
b. Yahoo mail e. iCloud Mail
c. Outlook

5. What is the shortcut keys for creating hyperlinks?

Answer: CTRL + K

6. GUI stands for.

Answer: Graphical User Interface.

7. What is the purpose of the section break in a Word document?

A section break is used to ivied a document into section with different page layout of formatting.

8. What is the different between Verbal & Non-verbal communication of clients?

Answer: Verbal communication is using speech or spoken word to exchange information,
emotions, And thoughts. But non-verbal communication is conveying and exchanging messages
Without the use of spoken words.

9. What is the basic difference between Etiquette and Manner?

Etiquette is a code of conduct that acts a positive human interaction, Manner are behaviors that
reflects a person’s attitude.

10. Why use Snipping Tools?

To take a Snapshots / Screen shoots from my PC Screen.

11. What is the meaning of “Booting” in the computer system?

Booting un the system means a computer is to load operating system (OS) into the computer’s
main memory or RAM.

12. What does the “Collate” option in printing settings do?

It arranges printed copies in sequential order when printing multiple copies of a document.

13. What does the “Duplex” printing option allow you to do?
To enable printing on Both Sides of the paper.

14. What is the short cut key to insert a page break.

Answer: Ctrl + Enter.

15. In the fourth generation of computers, which technology was used?

Answer: Very Large-Scale Integration (VLSI) circuits.

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16. Top 5 Most Common Computer Peripherals.

Ans: Mouse, Keyboard, Monitor, Speaker, Printer,

17. What is the name of the 5 Input Device?

Ans: Mouse, Keyboard, Microphone, Scanner, Joystick

18. How can you remove a manual page break in Microsoft word?
Ans: Place the cursor just before the manual page breaks and press the Backspace or Delete key.

19. Write down “ঞ্জ” in Bijoy Unicode.

Ans: ঞ্জ = (ঞ+জ)

20. Write down “ঞ্চ” in Bijoy Unicode.

Ans: ঞ্চ = (ঞ+চ)
21. Write down “হ্ম” in Bijoy Unicode.
Ans: হ্ম = (হ + ম)
22. Write down “ক্ষ” in Bijoy Unicode.
Ans: ক্ষ = (ক+ষ)

23. What is the full form of a COMPUTER?

Ans: Common Operating Machine Purposely Used for Technological and Educational Research

24. How many keys are on the keyboard?

Ans: 104 Keys

25. When is Computer Literacy Day celebration?

Ans: 2 December

26. Windows, Linux and DOS are example of

Ans: Operating System

27. In the computer system 1 Nibble is equal to

Ans: 4 bits

28. BIOS stands for.

Ans: Basic Input/Output System

29. What is the name of the 3 Network Device?

Ans: Switch, Router, Microtick, Wireless Access Point, HUB,

30. What are the 3 examples of presentation software?

And: Microsoft PowerPoint, Google Slides, Prezi, Canva, Visme

31. What is the 5 font Name?

Ans: Arial, Calibri, Times New Roman, Kuro, Verdana, Vrinda, Tahoma,

32. Name 2 Typing Application Software in Bangla.

Ans: Bijoy, Avro

33. What is the shortcut for the Replace command?

Ans: Ctrl + H
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34. Give an example of volatile memory.

Ans: RAM

35. What is Driver Software?

Ans: A driver provides a software interface to hardware devices, enabling operating systems and
other computer programs to access hardware functions without needing to know precise details
about the hardware being used.

36. What is the use of Ethernet Port?

Ans: Ethernet ports are used to form networking by connecting 2 or more computers. This port is
also used to access the Internet on the computer.

37. What is CPU?

Ans: A central processing unit also called a central processor or main processor is the most
important processor in each computer. Its electronic circuitry executes instructions of a computer
program, such as arithmetic, logic, controlling, and input/output operations.

38. What is StreamYard

StreamYard is a professional live streaming and recording studio in your browser. Record your
content, or stream live to Facebook, YouTube, and other platforms.

39. What is the difference between a function and a formula in excel?

Ans: A formula is an expression that uses operators, cell references, numbers, and functions to
perform calculations, while a function is a predefined operation within Excel that can be used as
part of a formula to achieve specific tasks. Functions make it easier to perform common
calculations and reduce the complexity of formulas.

40. Write down the 3 printing errors in your printer.

a. Paper Jam
b. Ink Problem
c. Connection Problem
d. Driver Problem
e. Connecting Cable Problem

41. How do I fix printer printing errors?

Ans: Some of the most common printing errors.
1. Unplug and restart your printer. Sometimes, power cycling your printer can resolve the issue.
2. Check cables or wireless connection.
3. Uninstall and reinstall your printer.
4. Install the latest driver for your printer.
5. Clear and reset the printer spooler.
6. Change a printer’s status to “online.”

42. What do you mean by Unicode?

The Unicode Standard is the universal character representation that stands for text in computer
processing Unicode provides a consistent way of encoding multilingual plain text making it easier to
exchange text files internationally.

43. What is Antivirus?

Ans: A computer antivirus, often referred to simply as an antivirus, is a software program designed
to detect, prevent, and remove malicious software, commonly known as malware, from a computer
system. Malware includes various types of harmful programs such as viruses, worms, Trojans,
ransomware, spyware, adware, and other malicious code.
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44. What is the purpose of Antivirus?

Ans: An antivirus product is a program designed to detect and remove viruses and other kinds of
malicious software from your computer or laptop. Malicious software - known as malware - is
code that can harm your computers and laptops, and the data on them.

45. Write down the 5 Antivirus Name.

Ans: Avast, Avira, ESET, Kaspersky, McAfee, Norton, Bitdefender,

46. Write down the name of 3 VIRUS

Ans: Trojan, Ransomware, I Love You, Creeper, Morris Worm, Shlayer, Welchia, WannaCry,
Melissa, Code Red, Conficker.

47. What is Firmware?

Ans: Firmware is known as permanent software or instructions stored in the motherboard storage or
ROM (read-only-memory) of the computer systems. However, it is not actually stored permanently as
most current computer systems allow user to update the firmware using firmware updater.
Some of the popular examples of Firmware are listed below:
• BIOS
• UEFI
• Embedded Systems
• Computer Peripherals
• Computer Applications

48. Types of Malwares

a. Viruses d. Worms
b. Ransomware e. Trojan Horses
c. Fileless malware

49. What are CC and BCC in Email?

Ans: CC stands for "Carbon Copy" and BCC stands for "Blind Carbon Copy." These features allow
you to send copies of an email to additional recipients, either openly or covertly, without the
knowledge of the other recipients.
CC (Carbon Copy): When you CC someone on an email, it means you are sending them a copy
of the message for their information or reference. The primary recipients and other CC recipients
can see who else received the email, including the email addresses of all CC'd recipients. CC is
commonly used when you want to keep someone informed about the email's content or involve
them in the conversation without directly addressing the email to them.
BCC (Blind Carbon Copy): BCC works similarly to CC, but with an important distinction. When
you BCC someone, they receive a copy of the email, but their name and email address are not
visible to other recipients of the email, including the primary recipients and other BCC'd recipients.
This means that the recipients in the "To" and "CC" fields are unaware that the BCC recipient
received a copy of the email. BCC is often used when you want to maintain privacy or discretion,
such as when sending a mass email to a group of recipients who should not see each other's email
addresses.

50. What is Application Software?

Ans: Application Software are customized software designed for personal use. These types of
software help users perform basic tasks such as online research, setting an alarm, designing, or
even playing Games.

51. How many types of Computers (Classification of computers)

Ans: There are 4 (four) types of computers:
1. Mainframe computer 2. Microcomputer
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3. Minicomputer 4. Supercomputer

52. What is System Software?

Ans: System software connect the user and the hardware of the computer to interact with each
other.
Example: Operation System, Device Driver, Firmware, Utility Software

53. What is the purpose of the 'Mail Merge' feature?

The purpose of the 'Mail Merge' feature is to automatically generate and personalize multiple
documents, such as letters or emails, by combining a single template with a data source containing
recipient-specific information.

54. Explain how to use the 'Format Painter' tool.

To use the 'Format Painter' tool, first select the text or object with the formatting you want to copy.
Then, click the 'Format Painter' button on the toolbar (usually represented by a paintbrush icon).
Finally, highlight the text or object you want to apply the copied formatting to, and the formatting
will be transferred. If you double-click the 'Format Painter' button, you can apply the formatting to
multiple selections.

55. What is the function of the 'Page Break' feature?

The 'Page Break' feature inserts a break in the document that forces the following content to start
on a new page. This is useful for organizing content, ensuring certain text or sections begin on a
fresh page, such as the start of a new chapter or section in a document.

56. What is the COUNT () function in Excel normally used for?

The COUNT( ) function in Excel is normally used to count the number of cells in a range that
contain numeric values. It only counts cells with numbers, ignoring empty cells, text, and other
non-numeric data.

57. Which Excel function removes the irregular spacing, leaving one space between each value?
The Excel function that removes irregular spacing and leaves only one space between each word
is the `TRIM()` function. It removes all extra spaces from a text string, except for single spaces
between words.

58. Why is the “wrap text” feature used in MS Excel?

The "Wrap Text" feature in MS Excel is used to display all the content within a cell by wrapping
the text onto multiple lines. This ensures that the text stays within the cell boundaries, making it
fully visible without overflowing into adjacent cells.

59. Which command is used to bring the user directly to the first slide of the presentation?
The command used to bring the user directly to the first slide of a presentation is the "Home" key
on the keyboard. In slideshow mode, pressing the "Home" key will take you to the first slide.
For slide show press F5 (Functionals Key 5) for Presentation.

60. Why are transitions useful in PowerPoint?

Transitions in PowerPoint are useful because they add visual effects between slides, enhancing the
flow and making the presentation more engaging. They help to smoothly guide the audience from
one slide to the next, maintaining interest and emphasizing key points.

61. How to change the date & time of the system?

To change the system date and time, right-click the clock on the taskbar, select "Adjust
date/time," turn off "Set time automatically," and click "Change" to manually adjust the date
and time.
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62. Write 3 Operating System Software names.

• Windows
• macOS
• Linux

63. What is the full form of JPEG?

Answer: Joint Photographic Experts Group.
64. Device not getting power, what to check?
Answer: Check power cable is properly plugged in, check the power switch of the power outlet is
on.
65. Monitor got power but the display is blank, what to check?
Answer: Check the VGA cable or HDMI cable connections.
66. What is a slide's shorter view?
Answer: Slide Shorter View is a view to see the slides presentation in a shorter view.
67. What is the purpose of the 'Mail Merge' feature?
Answer: To create personalized letters or labels
68. How can you insert a picture from your computer into a document?
Answer: Insert > Pictures > This Device
69. Describe how to use the 'Find and Replace' feature.
Answer: Go to Home > Find or Press “Ctrl + F”
70. Which Excel function removes the irregular spacing, leaving one space between each value?
Answer: The =TRIM function in Excel is used to remove irregular spacing, leaving one space
between each value.

71. What is the full form of “URL”?

Answer: Uniform Resource Locator.
72. What’s the default file extension of PowerPoint files?
Answer: PowerPoint files carry the .ppt or .pptx extension and .ppt stands for “PowerPoint
presentation.
73. What is Google Docs?
Google Docs is a free online word processing that allows you to create, edit and collaborate on
documents.

74. What is the primary purpose of video conferencing?

Answer: To enable real-time visual and audio communication between people in different locations.
75. What’s a common tool for sending outline meeting schedules?
Answer: Online calendars like Google Calendar or Microsoft Outlook.
76. What’s the purpose of including an agenda in a scheduled online meeting invitation?
Answer: To give participants a clear understanding of the meeting’s topics and goals.
77. What is Google Forms primarily used for?
Answer: Creating online surveys, quizzes, and data collection forms
78. What’s a common sign that your computer might need maintenance?
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Answer: Slow performance or frequent freezing.

79. Write down the 5 most used social media platforms?
Ans: Facebook, YouTube, WhatsApp, Instagram, TikTok, Telegram.
80. What is the difference between a Page Break and a Section Break?
Ans: A Page Break starts a new Page, while a Section Break allows changes in formatting between
sections.
81. What are the four main areas in a PivotTable field list?
Ans: Rows, Columns, Values, and Filters,
82. Write down 4 relation operators using MS Excel.
Ans: =(Equal), < (Less Than), > (Greater Than), <= (Less Than Equal), >= (Greater Than Equal), <>
(Not Equal)
83. What is date validation in Excel?
Ans: Data validation is a feature that allows you to control the type of data or values that users can
enter in a cell.
84. What is the Slide Pane in PowerPoint used for?
Ans: It shows a thumbnail view of all slides, allowing you to navigate and reorder slides easily.
85. What is the function of the “CC” & “BCC” fields?
Ans: “CC” stands for Carbon Copy and is used to send a copy of the email to additional recipients.
“BCC” stands for Blind Carbon Copy. It hides the email addresses of recipients from each other.
86. Write down 3 most popular tools used to create online forms.
Ans: Google form, Microsoft Form, Type form, Paper form, Wufoo.
87. Write down 4 Cloud Storage names?
Ans: Dropbox, MEGA, OneDrive, Google Drive.
88. Define Hardware, Software, and Firmware?
Ans: Hardware refers to the physical components of a computer system- the parts you can see and
touch.
Software is a set of instructions or programs that tell the computer how to perform tasks. It is intangible
(you can’t touch it).
Firmware is a special type of software that is permanently stored in a device’s read-only memory
(ROM). It provides low-level control for the device’s hardware.

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