University of Arkansas, Fayetteville
ScholarWorks@UARK
Agricultural Education, Communications and Agricultural Education, Communications &
Technology Undergraduate Honors Theses Technology
5-2024
Decoding Generation Z: A Perceptions Content Analysis
Olivia Larson
University of Arkansas, Fayetteville
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Larson, O. (2024). Decoding Generation Z: A Perceptions Content Analysis. Agricultural Education,
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Olivia Larson
University of Arkansas
Decoding Generation Z: A Perceptions Content Analysis
1
Table of Contents
Abstract….……….………………………………………………………………………………..3
Introduction………………………………………………………………………………………..4
Literature Review………………………………………………………………………………….6
Methodology……………………………………………………………………………………..12
Results …………………………………………………………………………………………...17
Conclusions ……………………………………………………………………………………...32
Recommendations………………………………………………………………………………..34
References………………………………………………………………………………………..37
Appendix…………………………………………………………………………………………39
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Abstract
This thesis explores the multifaceted nature of Generation Z through a content analysis, aiming
to identify the range of characteristics and preferences within this cohort. By delving beyond
prevalent stereotypes, this study addresses the gap in understanding regarding Generation Z's
learning styles, communication preferences, work ethics, and personal values. Through
examination, this research provides insights crucial for marketers and educators seeking to
engage and educate Generation Z effectively.
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Introduction
Background and Need
Generations are defined as an identifiable group that share birth years, age location, and
significant life events at critical developmental stages (Kupperschmidt, 2000). Characteristically,
there are six differentiated generations to date. The Greatest Generation or the Veteran
Generation (1925-1946), Baby Boomers (1946-1960), Generation X (1960-1980), Generation Y
(1980-1995), Generation Z (1995-2010), and the Alpha Generation (2010 - present) (Zemke,
2000). Each generation has specific characteristics commonly grouped together, but what
happens if you do not fit in with the characteristics, or stereotypes, of your generation? For
example, younger generations such as Generation Y and Z are often deemed multitaskers,
masters of new technology, and individuals who easily accept cultural differences (Krishnan et
al., 2012). If a member of Generation Z does not fit in with these characteristics, where do they
fit, and do they need to fit somewhere? It is important for more research to be conducted on
Generation Z, so marketers and educators have a clearer picture of the psychographics of this
generation. Without a clear picture, efforts to formulate messages and choose effective media
channels to persuade and educate this generation are unlikely to succeed.
Researchers have sought to identify general characteristics of Generation Z. Generation Z
members are most commonly characterized as the net generation, Facebook generation, digital
natives, or I generation because of the fact this generation was born into a highly developed
digital era (Tari, 2011). They are characterized as brave, technologically savvy, impatient, lovers
of change, and impulsive. Being born into a world of technology has allowed them to form
relationships online unlike any other generation before them. Generation Z has been deemed
leaders in our world yet is also viewed as lazy and quick to anger (Sidorcuka, 2017).
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Problem Statement
Research on Generation Z is limited and research has failed to produce an overarching
list of member characteristics. Educators need to be aware of Generation Z characteristics such
as learning preferences and styles, communication preferences, preferred learning environments,
technology preferences, motivations, and professional conduct. Determining these Generation Z
characteristics will equip educators with the tools to adjust curriculum to enable students to
successfully enter the workforce. While there is research comparing generational differences
between three generations currently in the workforce, Generation X, Generation Y, and the Baby
Boomers, Generation Z is not yet included.
Purpose Statement
The purpose of this study was to conduct a content analysis to identify characteristics of
Generation Z. Determining the range of characteristics of Generation Z will help guide future
classroom instruction and curriculum development, specifically in the agricultural field for
Generation Z students.
Research Questions
The following research questions guided this study:
1. What does Generation Z prioritize in their personal life?
2. What are the technological and communication preferences of Generation Z?
3. How does Generation Z view work ethic and job preferences?
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Literature Review
Currently, six generations are identified: the Greatest Generation or the Veteran
Generation (1925-1946), the Baby Boomers (1946-1960), Generation X (1960-1980), Generation
Y (1980-1995), Generation Z (1995-2010), and the Alpha Generation (2010-Present). These six
generations are often compared and contrasted in social science research, especially in research
that seeks ways to best educate and communicate with members of these generations. Each
generation is known for specific characteristics, whether it is Generation Z’s tech-savviness and
occasional laziness or Generation X’s fierce independence and pragmatism. This literature
review helps to explain common characteristics of Generation Z based on current research.
Influences on Generation Z
Each generation has its unique characteristics influenced by contemporary global events.
For example, most of Generation Z was born around the time of 9/11. Reisenwitz (2022)
compared the standout characteristics of Generation Y and Generation Z by implementing an
identical survey for both generation cohorts. Main characteristics such as demographics, internet
usage, satisfaction, social media usage, brand loyalty, and risk aversion were evaluated for both
generations. Data were then used to help marketing professionals develop strategies targeting
each individual generation. This research used the generational cohort theory, a conceptual
framework, to compare and contrast Generation Y and Generation Z. According to Reisenwitz
(2022), the purpose of this study was to assess the differences specifically between Generation Y
and Generation Z to contribute to generational cohort theory and also allow marketers to better
address the needs and wants of Generations Y and Z.
Often, generational parameters are set around both birth years and major events that have
shaped the lives of each generation (Van Rossem, 2019). For example, being born in an era of
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technology has caused Generation Z to be our world’s most technologically developed group at
such a young age. Generation Z, having been raised in an era of connection, are often referred to
as digital natives. Although one might assume Generation Z prefers digital communication, it has
been found that 84% of Generation Z say they prefer to talk to their boss face-to-face instead of
over online platforms (Stillman & Stillman, 2017). Generation Z, having been brought up on the
cusp of technology, desires a world where both physical and technological connection are
present.
Generation Z Common Characteristics
Generation Z has been identified by both negative and positive stereotypes. Based on research by
Seemiller and Grace (2016), many positive stereotypes such as loyalty, compassion,
responsibility, and determination were discovered. Ganguli (2022) documented the different
characteristics and preferences of Generation Z in the workforce. The research identified the
need for Generation Z employees to be treated differently in the workforce. For example,
employers must work harder to retain Generation Z member in the workforce as this generation
is mobile and does not feel loyalty to an employer. Employee retention is critical for
organizational success over long periods of time. Therefore, employee retention should be of
concern since Generation Z will make up the bulk of the workforce in the coming years.
Ganguli (2022) identified many common themes that help characterize Generation Z’s
stereotypical work habits, identifying five dimensions that signify what an organization should
focus on while recruiting and managing Generation Z. Schroth (2019) also depicted a vision of
Generation Z entering the workplace and labor market. While Gen Z shares many traits with
Millennials, such as lasting motivation and the need for relationships, they also bring in new
patterns of behavior managers not only have to understand but have to learn how to manage
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(Schroth, 2019). It was an adjustment when Millennials entered the workforce, and it has been an
adjustment for Millennials now that Generation Z is entering the workforce. Millennial bosses
will have to learn how to balance the “on my own time” attitude of Generation Z employees
beginning their first jobs. Every generation has its doubts about the younger generations, but
there are many negative stereotypes that Generation Z has to overcome. Generation Z, unlike
previous generations, are highly motivated by the prospect of tangible rewards (Seemiller and
Grace, 2016). Generation Z has also been characterized negatively as lazy and quick to anger
(Sidorcuka, 2017).
In their research, Schroth (2019) focused heavily on the idea that Generation Z has little
to no work experience when they begin to enter the workforce. In 1979, 60% of teens held a job,
while in 2015, 34% of teens held a job. This number is expected to drop further by 2024
(Schroth, 2019). The lack of work experience adds another level of concern for hiring Generation
Z employees.
Leskauskas (2022) discussed the idea that Generation Z lives everyday with an auxiliary
ego. We know that there are significant differences between each generation, and new
informational technologies, smartphones, and internet, have taken the role of a present auxiliary
ego for the generations that were born in the 21st century (Leskauskas, 2022). Leskauskas’
research focused heavily on how these new technologies invade cultures and have the potential
to invade the younger generations. This research specifically focused how a better understanding
of Generation Z’s technology preferences would shed light on issues in analytic work and
relationships with adolescent patients in the healthcare field.
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Generation Z is Tech Savvy
Generation Z is known as the tech-savvy generation. Born straight into an era of technological
growth and advancement, most members of Generation Z are expected to have full working
knowledge of the technological world. Persada’s (2022) research focused on revealing the
behavioral intentions of the tech-savvy Generation Z. Tech-savvy Generation Z will dominate
the global population, and in order to stay competitive it is essential for a business that targets
this demographic to understand the overarching characteristics of this generation (Persada,
2021). This research highlighted online versus in-store transactions of Generation Z and the
behavioral nature of Gen Z in using the electronic wallet. According to Persada, the
measurement in this research was done by using the Theory of Planned Behavior and a
multivariate analysis with the Structural Equation Model that proposed six different hypotheses
detailing this idea that in today’s digital era the development of financial technologies will only
continue to grow. Persada’s (2021) research provided as description of the online spending habits
of Generation Z, predicting the development of digital financial technologies will continue to
grow.
Generation Z is classified as a technologically savvy generation. However, being a
Generation Z member with little to no technological knowledge can hinder opportunities in the
workforce. This information ties into learning styles, because most members of Generation Z
have had to learn to take notes via computer and may even prefer taking classes through an
online platform. In a collegiate setting, students are most likely to opt-out of classes that do not
align with their learning preferences (Jaggars, 2014). In a study conducted with college students
in the United States and Brazil, it was found both student groups prefer to engage in
intrapersonal learning over interpersonal learning (Seemiller, 2019).
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In the workplace, multiple generations work together. Research conducted by Bencsik,
Juhász, & Horváth-Csikós (2016) looked at the Generations Y and Z in the workplace. This
research identified significant differences between the two generations, despite the similarities,
and demonstrated these differences appear rather emphasized in the corporate environment
(Bencsik et al., 2016). Each generation tends to have unique viewpoints and expectations,
workplace cultural norms, and patterns of learning and knowledge sharing (DeIuliis, & Saylor,
2021). Impactful historical events, parenting styles, and trends in pop-culture all influence a
person’s identity, attitudes, and belief system (DeIuliis, & Saylor, 2021). These factors differ for
members of Generation Y and Generation Z, which is why there tends to be a generational gap.
This quantitative research described what managing these two generations would mean for the
managers as well as what difficulties would occur when these two generations are forced to
manage each other (Bencsik et al., 2016). According to Bencsik, activities in the workplace will
be forced to adapt to the new requirements for Generation Y and Generation Z.
Mignano’s (2022) work on coaching athletes who were born in Generation Z examines
the idea that the characteristics of Generation Z athletes influence coaching practices. This study
went in depth to examine coaches’ perceptions of Generation Z athlete characteristics,
challenges, and effective coaching strategies (Mignano, 2022). Mignano examined 12 highly
experienced coaches and sport science providers. They were interviewed and it was revealed that
coaches characterized Generation Z athletes as having excellent technology skills, high
expectations for success, short attention spans, poor communication skills, and an inability to
deal with adversity (Mignano, 2022). Challenges included coaches having issues connecting with
their athletes and supporting them. It was found that strategies such as connecting process with
performance, teaching communication skills, being direct, and setting clear expectations worked
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well with Generation Z athletes. By defining Generation Z characteristics, coaches were able to
better connect with the athletes.
Conclusion
The literature on Generation Z reveals a cohort defined by distinct characteristics.
Primarily, they are known for their tech-savviness, having grown up in a digital age. This
influences their learning styles, communication preferences, and even job expectations. Unlike
previous generations, Generation Z exhibits a willingness to switch jobs. However, despite their
digital prowess, they prioritize authentic relationships and face-to-face communication in the
workplace such as communication with a boss. When entering the workforce, they often lack
traditional work experience. Understanding these traits is crucial for educators to cultivate
engagement. In learning how Generation Z is viewed and how Generation Z members view
themselves, communicators and educators can determine how their audiences tend to learn best.
Specifically related to students in the Dale Bumpers College of Agricultural, Food, and Life
Sciences, college administrators, student support staff, and faculty have much to gain from
studying the characteristics of the students they are currently working to serve.
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Methodology
The research employed a quantitative content analysis. Specifically, the research
conducted a content analysis of various peer reviewed journals to determine patterns and themes.
Specifically, it entailed a comprehensive content analysis of recent, within the last five years,
peer-reviewed journal articles focusing on Generation Z. This examination aimed to uncover
prevalent themes and concepts associated with Generation Z by examining generational
characteristic such as communication, technology, values, education, workplace dynamics,
preferences, barriers, and priorities.
In general, the steps of content analysis are to formulate a research question, define the
designated population, select the sample, define a unit of analysis, construct categories of
content, establish a quantification system, code content, analyze, and draw conclusions (Guest et
al., 2012).
Research Design
Content analysis has been defined as a systematic, replicable technique for compressing
many words of text into fewer content categories based on explicit rules of coding (Stemler,
2000). The researcher met with a research librarian with the University of Arkansas Libraries to
determine the best database to search for articles. EBSCO, an esteemed database utilized by the
University of Arkansas Libraries, serves as resource for accessing peer reviewed, scholarly
literature. With its comprehensive collection of peer-reviewed journals spanning various
disciplines, EBSCO offers researchers a robust platform to explore multifaceted aspects of
Generation Z, including their behaviors, attitudes, and societal impacts. By leveraging EBSCO's
advanced search functionalities and tailored filters, information can efficiently be sifted through.
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To refine the search, specific parameters were established to focus solely on peer-
reviewed articles published within the past five years. Additionally, each selected article required
full-text availability in PDF format to ensure thorough examination. Initially, the search yielded
a total of 3,992 articles. Subsequently, by narrowing the publication date range to include only
articles from 2018 to the present, the results were further refined, revealing 3,623 articles
meeting the specified criteria. The search terms employed to categorize articles encompassed a
broad spectrum, including Generation Z characteristics, communication styles, technology usage,
values, education level, workplace dynamics, preferences, barriers, and priorities. Further
refinement of the search led to the selection of 70 articles that most closely aligned with the
research criteria from the initial pool of 3,623 articles. Among these, 16 articles were unavailable
in PDF format. Ultimately, the research culminated in the inclusion of 54 peer-reviewed articles,
all published within the last five years, addressing the defined facets of Generation Z traits and
behaviors.
In preparation for analysis, a comprehensive coding instrument and corresponding
instructions were meticulously created (see appendix A). This instrument was designed to
facilitate systematic examination of each selected article, identifying key themes and
commonalities across the group of literature. The coding instrument comprised several distinct
sections, each tailored to capture specific dimensions relevant to the study of Generation Z.
These sections included article number, Generation Z characteristics, communication patterns,
technology usage, values, education trends, workplace dynamics, job preferences, barriers
encountered, priorities identified, Generation Z age delineation, and unique nicknames
associated with this demographic cohort. This structured approach ensured a rigorous and
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consistent methodological framework for data analysis, enabling the extraction of valuable
insights into the nature of Generation Z attributes and behaviors from the assembled literature.
Triangulation refers to the use of multiple methods or data sources in qualitative research
to develop a comprehensive understanding of phenomena (Patton, 1999). The researcher used
training sessions to achieve triangulation
Rigor
Maintaining the internal consistency of the study was extremely important to ensuring
validity. Throughout the content analysis examining Generation Z preferences, an audit trail
served as a crucial methodological tool. It documented each step of the research process, from
data collection to analysis, ensuring transparency and reproducibility. By recording decisions
made during coding, such as category definitions and criteria, the audit trail maintains the study's
reliability and validity. The audit trail provides a roadmap for researchers to trace the origins of
findings and detect any potential biases or errors. In the context of studying Generation Z
preferences, an exhaustive audit trail helps maintain rigor and credibility.
Member checking in content analysis involves seeking feedback from participants or
stakeholders to validate the accuracy and interpretation of findings. This process enhanced the
credibility and trustworthiness of the study by allowing those involved to confirm that their
perspectives have been accurately represented. Member checking fosters a collaborative research
approach, strengthening the validity and relevance of the findings within the context of the target
population.
Peer debriefing and examination were also used to maintain rigor. The researcher provided
each peer reviewer with the codebook. Each peer reviewer was tasked with randomly selecting
articles and following the coding instructions. Findings were discussed with experts and
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provided feedback to help identify errors, biases, and oversights. In conducting the analysis, the
researcher acknowledged assumptions, values, and biases that could influence the interpretation
of the data. As a Generation Z individual collaborating closely with a committee primarily
composed of Gen X and millennial members, the researcher recognized the potential for biases
about Generation Z. Interactions and discussions with faculty committee members have provided
valuable insights, yet the researcher remain vigilant in ensuring that the analysis remains
objective and free from bias, seeking to balance personal viewpoints with those of diverse
perspectives represented within the committee.
Data Analysis
After data collection, data was recorded in a coding sheet and analyzed for frequency.
Following the completion of content analysis, common themes were identified and examined to
be reported in the findings.
Conclusion
In summary, a comprehensive content analysis of recent peer-reviewed journal articles
relating to Generation Z was conducted. By thoroughly examining various dimensions such as
characteristics, communication, technology, values, education, workplace dynamics, preferences,
barriers, and priorities, the study aimed to provide valuable insights into Generation Z. The
research design involved the formulation of research questions, sample selection, and the
development of a coding instrument. Leveraging EBSCO as the primary database for literature
retrieval ensured access to a wide variety of high-quality scholarly articles. The inclusion criteria
and refinement process resulted in the selection of 54 relevant articles for analysis. To ensure
rigor, measures such as triangulation, member checking, peer debriefing, and maintaining an
audit trail were implemented to enhance the validity and reliability of the study. Data analysis
15
involved using frequencies to determine thematic identification to uncover common themes
across the chosen literature. Overall, this research contributes to a nuanced understanding of
Generation Z and offers implications for various fields, including education, workplace
management, and societal engagement.
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Results
Once coding was completed, the collected data was examined to find patterns and draw
conclusions on the most common Generation Z characteristics, communication patterns,
technology usage, values, education trends, workplace dynamics, job preferences, barriers
encountered, priorities, Generation Z age delineation, and unique nicknames. This content
analysis revolved around frequencies.
Each selected article had a variety of known or assumed Generation Z characteristics
listed. The characteristics have been broken down according to the frequency of mentions in the
54 approved articles. Environmentally aware or environment conscious was found 10 times,
conservative spending and avid travelers were recorded twice, and seeking change in daily life
was recorded 7 separate times. Criticizing the status quo was found twice along with challenging
generational assumptions. Generation Z is socially and economically active as it was stated 7
separate times.
Table 1
Generation Z Characteristics
Characteristics Frequency Characteristics Frequency
Environment Conscious 10 Self-Informed 2
Creative 9 Thoughtful 2
Innovative 8 Responsible 2
Change Seekers 7 Demanding 2
Socially Active 7 Cautious 2
Multitaskers 6 Compassionate 1
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Impatient 6 Leaders 1
Adaptable 6 Relaxed 1
Pragmatic 5 Flexible 1
Entrepreneurial 5 Impulsive 1
Open 4 Relationship-Oriented 1
Tech-Savvy 4 Spoiled 1
Confident 4 Materialistic 1
Diverse 4 Entitled 1
Unique 4 Low Attention Span 1
Critical 3 Trendsetters 1
Opinionated 3 Forward Thinkers 1
Global 3 Loyal 1
Influencers 3 Active 1
Easily Bored 3 Skill Focused 1
Less Brand Loyal 3 Self-Taught 1
Ambitious 3 Curious 1
Independent 3 Innovative 1
Accepting 3 Genuine 1
Hyperconnected 3 Distracted 1
Conservative Spending 2 Messy 1
Avid Travelers 2 Courageous 1
Criticize Status Quo 2 Diligent 1
Challenge Assumptions 2 Self-Centered 1
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Open-Minded 2 Brave 1
Determined 2
Goal Oriented 2
According to research, Generation Z has several communication preferences. Social
media is Generation Z’s primary mode of communication with 13 articles citing social media
usage. Face-to-face communication ranks second with 10 articles viewing it as Generation Z’s
favorite way to communicate with other Gen Z’ers and those outside of their generation. In
general, Generation Z prefers clear, practical, and fast communication tactics. In the educational
setting, Generation Z needs open communication, feedback, and digitalized instructional
methods.
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Table 2
Generation Z Communication Styles
Communication Style Frequency Communication Style Frequency
Social media 13 Open Communication 1
Face-to-Face 10 Need Feedback 1
Influencers 5 Practical 1
Interpersonal 4 Mobile 1
Sharing 3 Fast 1
Clear 2 Transparent 1
Word-of-mouth 2 Digitalized 1
Strong Communicators 2 Video Only 1
Email 2 Brief 1
Instagram 2 Online 1
Story Telling 1
Known as the most tech-savvy, digitally-centric generation, it is no surprise that
Generation Z has very specific technological preferences. Generation Z’s most used
technological platform is social media with 9 references throughout the articles. 24/7 access is
extremely important as Generation Z is highly dependent on technology. Because of exposure at
a young age, Generation Z is the most adaptable, innovative, and interactive generation thus far.
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Table 3
Generation Z Technology Usage
Technology Frequency Technology Frequency
Social media 13 Enthusiasts 2
Tech-Savvy 8 Need 24/7 Access 1
Digital Centric 8 Trends 1
Dependent 6 Exposure 1
Constant 4 Innovative 1
Exclusively Online 3 Computer Literacy 1
Interactive Technology 3 Comfortable Users 1
Reliant 2 Adaptable 1
Sustainability and social responsibility emerge as the most prominent values, each
receiving a frequency of 7. This suggests that environmental consciousness and a desire for
ethical behavior are significant concerns for this generation. Inclusivity, taking action, and
innovation also hold considerable weight, with frequencies of 2. These values reflect a
generation that values diversity, proactive engagement, and creativity in addressing societal
challenges. Furthermore, autonomy, independence, and accountability are valued, each receiving
a frequency of 2, highlighting a desire for individual agency and responsibility. Additionally,
respect, safety, creativity, honesty, and credibility are also valued, with frequencies of 2,
indicating a strong emphasis on integrity and personal well-being. Overall, Generation Z places a
premium on sustainability, social responsibility, inclusivity, and individual autonomy, reflecting
a complex interplay of ethical, environmental, and personal considerations in their value system.
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Table 4
Generation Z Values
Value Frequency Value Frequency
Sustainability 7 Honesty 2
Social Responsibility 7 Justice 1
Inclusivity 2 Trust 1
Taking Action 2 Technology 1
Innovation 2 Accountability 1
Diversity 2 Privacy 1
Climate 2 Relatability 1
Autonomy 2 Experiences 1
Independence 2 Teamwork 1
Respect 2 Humanity 1
Safety 2 Self-worth 1
Creativity 2 Credibility 1
Generation Z's educational preferences shed light on their attitudes toward learning
methodologies and environments. Generation Z has emerged as highly educated and
sophisticated regarding education with frequencies of 8 and 2, respectively. This suggests that
Generation Z values educational programs that challenge them intellectually and provide a high
level of academic rigor. Furthermore, multimodal, and interactive learning methods are favored,
each receiving a frequency of 2, indicating a preference for dynamic and engaging educational
experiences. Educational autonomy and experiential learning are also valued, with frequencies of
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3 and 1, revealing a desire for self-directed learning and hands-on engagement. Additionally,
independence and adaptability are recognized as important attributes, each receiving a frequency
of 2, suggesting a preference for educational structures that allow for flexibility and personalized
learning pathways. Generation Z exhibits a preference for intellectually stimulating, interactive,
and flexible educational approaches that empower them to take ownership of their learning
journey while fostering collaboration and commitment to academic excellence.
Table 5
Generation Z Educational Preferences
Education Frequency Education Frequency
Highly Educated 8 Adaptable 1
Experiential Learners 3 Modern Methods 1
Sophisticated 2 Difficult to teach 1
Multimodal Learners 2 Motivated Students 1
Interactive 2 Online Only 1
Independent 2 Researchers 1
Hybrid Teaching 1 Collaboration 1
Informal Environment 1 Committed 1
E-learning 1 Flexible 1
Require Feedback 1 Caring Teachers 1
Educational Autonomy 1 Prefer Customization 1
Generation Z is beginning to enter the workforce and is showing preferences unlike any
prior generation. Notably, personal development emerges as a prominent priority, with a
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frequency of 4, indicating a strong desire for opportunities to grow and advance within their
careers. Additionally, relationships and flexibility are valued, each receiving a frequency of 2,
suggesting an emphasis on supportive work environments and the ability to balance work with
personal commitments. Distance working and feedback are also recognized as important aspects,
with frequencies of 2, reflecting a preference for remote work options and regular
communication and guidance from supervisors. Generation Z seeks workplaces that prioritize
personal growth, supportive relationships, flexibility, and clear communication, while also
valuing realistic expectations and opportunities for remote work.
Table 6
Generation Z Workplace Characteristics
Workplace Frequency Workplace Frequency
Personal Development 4 Less Engaged 1
High Turnover 2 Fair Compensation 1
Distance Working 2 Realistic Expectations 1
Relationships 2 Need Job Security 1
Flexibility 2 Balance 1
Feedback 2 Motivated 1
Advancement 1 Independent 1
Low Commitment 1 Structure 1
Similar to the table above, Generation Z has strong aspirations and priorities within the
professional realm. Entrepreneurship emerges as a leading preference, with a frequency of 4,
indicating a strong desire for autonomy and innovation in their careers. High salary and balance
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are valued, each receiving a frequency of 3, showing the importance of financial stability and a
healthy work-life balance. Growth and job security are also recognized as significant factors,
with frequencies of 2, suggesting a desire for continuous development and stability in their
careers. Generation Z seeks job opportunities that offer autonomy, financial stability, growth
opportunities, and a supportive work culture, while also valuing innovation and a healthy work-
life balance.
Table 7
Generation Z Job Preferences
Preference Frequency Preference Frequency
Entrepreneurship 4 Empowerment 1
High Salary 3 CEO Opportunity 1
Work Life Balance 3 Job Prestige 1
Growth Opportunity 2 Mentoring 1
Social Environment 2 Rewards 1
Job Security 2 Encouragement 1
Personalization 1 Improved Technology 1
The chart below delineates potential barriers faced by Generation Z, shedding light on
challenges that may impede their personal and professional development. Notably, depression
emerges as a significant barrier, with a frequency of 2, highlighting the mental health challenges
this generation may encounter. Short attention span and risk aversion are recognized as prevalent
barriers, each receiving a frequency of 2, suggesting potential difficulties in maintaining focus
and taking calculated risks. Moreover, external comparison and decreased resilience are
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acknowledged as obstacles, with frequencies of 1, underscoring the impact of societal pressures
and a lack of coping mechanisms on Generation Z's well-being. Generation Z faces a diverse
array of barriers, encompassing mental health challenges, societal pressures, and personal skill
development, highlighting the need for support and resources to help them overcome these
obstacles and thrive in various aspects of their lives.
Table 8
Generation Z Potential Barriers
Barrier Frequency Barrier Frequency
Short Attention Span 2 Not Loyal 1
Depression 2 Outside Pressure 1
Financial Restrictions 1 Difficult 1
Risk Aversion 1 Not Leaders 1
Lack Problem Solving 1 Sensitive 1
High Expectations 1 Unprepared 1
External Comparison 1 Decreased Resilience 1
Research has shown a comprehensive overview of the priorities held by Generation Z,
showing the multifaceted values and concerns that shape their worldview. Environment emerges
as a predominant priority, with a frequency of 5. Interaction and experiences, particularly
features on social media, also hold considerable weight, with frequencies of 4 and 3,
respectively, indicating a strong desire for meaningful social connections and memorable
encounters. Safety and mental health are recognized as important priorities, each receiving a
frequency of 2, reflecting Generation Z's commitment to personal well-being and emotional
26
resilience. Additionally, diversity, justice, and being taken seriously are valued, with frequencies
of 2. Generation Z's priorities encompass a broad spectrum of environmental, social, and
personal values, reflecting their nuanced approach to navigating contemporary challenges and
striving for a more equitable and sustainable future.
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Table 9
Generation Z Priorities
Priority Frequency Priority Frequency
Environment 5 Trendiness 1
Interaction with Others 4 Impact 1
Authenticity 3 Simplicity 1
Clear Communication 3 Popularity 1
Experiences 3 Personalization 1
Physical Health 2 Culture 1
Quality 2 Technology 1
Mental Health 2 Being Unique 1
Treatment of animals 2 Volunteerism 1
Collective Good 2 Justice 1
Personal Safety 2 Relationships 1
Entertainment 2 Connection 1
Instant Gratification 1 Being Heard 1
Cost Performance 1 Being taken Seriously 1
Personal Satisfaction 1 Social Media Image 1
Saving Money 1 Diversity 1
Throughout research, it was obvious that the age delineation of this generation was often
confused. Most articles cited different years as the years encompassing Generation Z. Table 10
provides a breakdown of how Generation Z is defined by age range, offering insight into the
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diverse age ranges in this demographic cohort. The data highlights variations in defining
Generation Z, with different ranges and criteria being utilized. The most common age range
identified is from the mid-1990s to the early 2010s, with a frequency of 5. Similarly, the years
after 1995 and between 1997 and 2012 also receive a frequency of 5 each, suggesting a
consensus around these periods as defining the birth years of Generation Z. The years spanning
from 1995 to 2010 emerge as a prevalent range, with a frequency of 8, indicating a significant
portion of the population falling within this timeframe. The data underscores the complexity of
defining Generation Z, with various age ranges and criteria being considered, highlighting the
need for a set range of years to be determined.
Table 10
Generation Z Age Defined
Age Range Frequency Age Range Frequency
After 1995 9 1996-2015 1
1995-2010 8 After 1990 1
1995-2012 5 After 1996 1
1997-2012 5 After Y Generation 1
1996-2010 4 2000-2016 1
Mid 90s to Early 10s 4 Ages 14-25 1
Ages 18-25 1
Many nicknames for Generation Z were also discovered during research. Table 11
presents a comprehensive compilation of the various nicknames attributed to Generation Z,
reflecting the diverse ways in which this demographic cohort is referred to in everday
29
conversation. The most prevalent nickname is "Digital Natives," with a substantial frequency of
11, describing the generation's relationship with technology and the internet. Other frequently
used terms include "Gen Z," "Post Millennial," and "iGeneration," each with a frequency of 4,
indicating common descriptors used to name this cohort. Variations such as "Zoomers" and
"GenZers" are also present, reflecting the informal and evolving nature of generational
terminology. Furthermore, the chart encompasses a wide array of nicknames, ranging from
technology-centric labels like "Net Gen" and "Generation I" to more playful names like
"Screenagers" and "Gen Wii." Notably, there are also mentions of specific platforms or
characteristics associated with Generation Z, such as the "Facebook Generation" and
"Switchers," highlighting the influence of digital culture and adaptability within this generation.
30
Table 11
Generation Z Nicknames
Nickname Frequency Nickname Frequency
Digital Natives 11 The We Generation 1
Gen Z 8 Centennials 1
GenZ 4 Dotcom Children 1
Zers 4 Internet Children 1
Post Millenial 4 GenZers 1
Zoomers 3 Net Gen 1
Gen Tech 3 Generation I 1
Zeners 2 GZ 1
Z Generation 2 Switchers 1
Online Generation 2 Z 1
Facebook Generation 2 Screenagers 1
Youngsters 1 Gen Tech 1
After Y Generation 1 iGeneration 1
Generation Me 1 N Generation 1
Technology Generation 1 Gen Wii 1
Gen Next 1 Post Gen 1
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Conclusions
The majority of articles had varying views on the many diverse Generation Z
characteristics, communication patterns, technology usage, values, education trends, workplace
dynamics, job preferences, barriers encountered, priorities, Generation Z age delineation, and
unique nicknames. This content analysis revealed commonalities and differences in the
perception of Generation Z. Based on these findings, there is now a compelling list of Generation
Z outsider perceptions that compiles information from 54 different peer-reviewed scholarly
articles. Generation Z, as characterized by various sources, exhibits a variety of traits and
preferences that shape their behaviors and priorities across different domains. Seemiller and
Grace (2016) discovered many positive stereotypes such as loyalty, compassion, responsibility,
and determination that are also reflected in the findings from this content analysis. From
environmental consciousness to technological preferences, this generation showcases a distinct
set of values and aspirations separate from the generations prior.
In terms of environmental awareness, Generation Z demonstrates a significant concern
for sustainability and social responsibility. This is evident from the frequency of mentions of
values such as environmental consciousness and ethical behavior in the selected articles.
Inclusivity, innovation, and taking action are also highlighted as important values, reflecting a
generation that values diversity and proactive engagement in addressing societal challenges.
Regarding technology, Generation Z is highly knowledgeable and reliant on digital
platforms, particularly social media. Their preference for clear and fast communication tactics
aligns with their use of social media as the primary mode of communication within their
generation. Generation Z’s emphasis on 24/7 access to technology depicts the fact that they grew
up in the age of booming technological advancement.
32
In the realm of education, Generation Z seeks intellectually stimulating and interactive
learning experiences that allow for autonomy and flexibility in the classroom. Multimodal and
experiential learning methods are favored by most, indicating a preference for dynamic
educational approaches. It has been determined that Generation Z values educational programs
that challenge them intellectually and provide opportunities for personal and intellectual growth.
Generation Z also prefers educators with a high level of real-world experience.
As Generation Z begins to fully transition into the workforce, personal development
emerges as a prominent priority, alongside the desire for supportive work environments and
flexible, hybrid work arrangements. Each generation tends to have unique viewpoints and
expectations, workplace cultural norms, and patterns of learning and knowledge sharing
(DeIuliis, & Saylor, 2021). In knowing this, we were determined to find Generation Z’s
workplace preferences. Entrepreneurship also stands out as a leading career preference,
highlighting this generation's inclination towards autonomy and innovation in their careers.
It has been determined that Generation Z faces several barriers, including mental health
challenges, short attention spans, and external pressures. These obstacles have led to the
importance of providing support and resources to help them navigate personal and professional
challenges effectively. Generation Z is also much more likely to share their shortcomings than
generations prior.
Defining the age range of Generation Z remains a point of contention, with variations
observed in different sources. Despite this ambiguity, there is a consensus around defining the
birth years of Generation Z, with the mid-1990s to the early 2010s emerging as the most
common age range. In addition, the diverse array of nicknames attributed to Generation Z
33
reflects the evolving nature of generational terminology and highlights their unique relationship
with technology and digital culture.
Generation Z fully embodies a complex interplay of values, preferences, and challenges
that distinguish them from previous generations. Understanding these dynamics is essential for
educators, employers, and policymakers to effectively engage with and support this generation as
they navigate various aspects of their education, career, and life.
In light of the findings of this study, it would be wise for educators and employers to
weave this information into curriculum and job structure. This content analysis better classifies
the characteristics identified with Generation Z. This range of Generation Z characteristics will
help guide future classroom instruction and curriculum development, specifically in the
agricultural field for Generation Z students.
Recommendations
Future research should refine the methodology to ensure a more comprehensive analysis
of Generation Z's preferences. This could potentially involve incorporating multiple data sources,
such as interviews or surveys, to provide richer insights into Generation Z behaviors, attitudes,
and preferences. Incorporating a qualitative analysis could assist in understanding the underlying
motivations and meanings behind the observed characteristics.
As for expanding upon the research and identifying next steps, a study exploring the
subgroups inside of Generation Z could be conducted. Delving deeper into specific subgroups
within Generation Z, such as differences based on socioeconomic status, cultural background, or
geographic location, would provide insights into the diversity within this generation. It would
also be valuable to do specific research on those on the cusp of Generation Z. Conducting trend
forecasting to anticipate future shifts in Generation Z's characteristics based on emerging
34
societal, technological, and economic trends would be valuable for businesses, educators, and
policymakers. This could help predict the future behaviors of Generation Z students, workers,
and creatives. Assessing the impact of Generation Z's characteristics on various domains, such as
education, employment, consumer behavior, and social attitudes, could guide strategies for
engaging with and accommodating this generation. We already know that Generation Z has to be
approached differently than the generations prior, but this impact assessment would help specify
communication tactics.
Educators working with Generation Z should incorporate technology and interactive
learning methods, such as online collaboration tools, to align with Generation Z's digital native
tendencies in the classroom. Technology usage is key in keeping a member of Generation Z
engaged. It would also be helpful to integrate real-world examples, case studies, and projects that
resonate with Generation Z's interests and values. This would foster an environment of relevance
and interest. It has been found that members of Generation Z prioritize personalization in their
education. Providing opportunities for personalized learning experiences and allowing students
to have a say in their education through project-based learning, self-directed study, and flexible
learning pathways will be game-changing. Recognizing and addressing the mental health
challenges faced by many members of Generation Z by providing resources and support systems
within the educational environment is also essential in creating an open environment.
Regarding curriculum changes to accommodate Generation Z, it is important to
emphasize critical thinking, problem-solving, creativity, and adaptability skills to prepare
Generation Z for an increasingly complex and rapidly changing world. Integrating digital literacy
skills, including information literacy, media literacy, cybersecurity awareness, and digital
citizenship, into the curriculum will equip Generation Z with the skills needed to navigate the
35
digital landscape responsibly. Generation Z also values global immersion. Incorporating global
perspectives, cultural competency, and awareness of social issues into the curriculum will foster
empathy, diversity, and global citizenship among Generation Z students.
Understanding and engaging with Generation Z requires a multifaceted approach that
acknowledges their diverse characteristics, digital fluency, and evolving societal context.
Reflecting on the content analysis and considering potential refinements and expansions, it's
evident that Generation Z presents both challenges and opportunities for educators, researchers,
and society at large.
36
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Appendix A
Code Book:
Parameters
- Published within the last 5 years
- Peer-reviewed journal article
- Full PDF format available
Search Process including Key Words
- Generation Z
- Behaviors
- Communication
- Technology
- Values
- Education
- Workplace
- Job Preferences
- Barriers
- Priorities
39