Writing process
Analyse ● What is your purpose?
PREW ● What do you want the receiver to do or believe?
RITING ● What channel should you choose:
face-to-face conversation, group meeting,
e-mail, memo, letter, report, blog, Slack, tweet?
● What are the benefits or barriers of each channel?
Anticipate ● What is the audience profile?
● What does the receiver already know?
● Will the receiver’s response be neutral, positive, or
negative? How will the response affect your
organizational strategy?
Adapt ● What techniques can you use to adapt your message
to its audience?
● How can you promote feedback?
● What can you do to ensure positive, conversational,
and courteous language?
DRAF Research ● Have you gathered data to provide facts?
TING ● Have you reviewed previous correspondence?
● Have you searched company files for background
information?
● Have you talked with the boss and colleagues?
● Have you searched the Internet?
● What do you need to know to write this message?
Organize ● Organize direct messages with the big idea first,
followed by an explanation in the body and an action
request in the closing.
● For persuasive or negative messages, have you used
an indirect problem-solving strategy?
Draft ● Have you prepared a first draft usually writing
quickly?
● Have you focused on short, clear sentences using the
active voice?
● Have you built paragraph coherence by repeating key
ideas, using pronouns, and incorporating appropriate
transitional expressions?
REVISI Edit ● Have you edited your message to be sure it is clear,
NG concise, conversational, and readable?
● Have you revised to eliminate wordy fillers, long
lead-ins, redundancies, and trite business phrases?
● Have you considered using headings and numbered
and bulleted lists for quick reading?
Proofread ● Have you taken the time to read the message
carefully?
● Have you looked for errors in spelling, grammar,
punctuation, names, and numbers?
● Have you checked to be sure the format is
consistent?
Evaluate ● Will this message achieve its purpose?
● Does the tone sound pleasant and friendly rather than
curt?
● Have you thought enough about the audience to be
sure this message is appealing?
● Did you encourage feedback?