Strategic Evaluation & Control
•Last stage in the Strategic Management
process
• Check on implementation….if all necessary
requirements are taken care of
•Check for deviations if any
•Checks efficiency and effectiveness of plan
•Alerts Management about potential or
actual problems
Significance
• Checks validity of strategic choice
• Aligns decisions with intended strategy
• Need for feedback, appraisal and reward
• Indicates successful culmination of the SM
process
• Creating inputs for new strategic planning
Criteria for strategy evaluation
• Internal consistency
• Consistency with environment
• Appropriateness with available resources
• Degree of risk
• Appropriate time horizon
• Feasibilty/viability
Barriers to SEC
• Motivational problems
• Limits of control
• Difficulties in measurement – information
systems
• Resistance
• Ad-hocism
• Relying on efficiency vs. effectiveness
Types of Control
I. Strategic – right direction? (early warning
system)
II. Operational - (doing the right thing)
Strategic Control
the critical evaluation of plans, activities, and results,
thereby providing information for future action.
Types:
✔ Premise Control - Assumptions
✔ Implementation control (Monitoring strategic thrusts &
Milestone review) – PERT/CPM
✔ Strategic Surveillance – Knowledge Management
systems
✔ Special Alert control – trigger mechanism – sudden
&unexpected events – crises management
Operational Control
Process:
✔ Fixing Benchmark of performance – performance
indicators
✔ Measurement of performance – accounting,
reporting, communication systems
✔ Analyzing Variance - =, >, <; diagnostics
✔ Taking Corrective action – checking performance,
checking standards, reformulate strategies, plans &
objectives
Evaluation Techniques for Strategic
Control
Strategic Momentum control (stable):
✔ Responsibility control centres (expense, revenue, profit,
investment)
✔ Underlying success factors
✔ Generic Strategies Approach
Strategic Leap Control (turbulent):
✔ Strategic Issue Management
✔ Strategic Field Analysis
✔ Systems Modeling
✔ Writing of Scenarios
Evaluation Techniques for Operational
Control
• Internal analysis – VRIO, Value chain analysis
• Comparitive – historical, industry norm,
benchmarking
• Comprehensive – key factors, business
intelligence systems, balanced scorecard
• Special purpose – PERT, CPM, MBO
• Auditing
Organisational systems in evaluation
• Information system
• Control system
• Appraisal system
• Reward system
• Development & planning system