Question1: Describe the advantages of face-to-face communication as opposed to
interactions facilitated by technology such as telephones, e-mail, instant
messaging, texting, the Web, social networking sites, and so on. When is face-to-
face communication more effective?
(Mô tả những lợi thế của giao tiếp trực tiếp so với sự tương tác được hỗ trợ bởi
công nghệ như điện thoại, email, tin nhắn tức thời, nhắn tin, Web, các trang
mạng xã hội, v.v. Khi nào giao tiếp trực tiếp hiệu quả hơn?)
- Nonverbal Cues: In face-to-face communication, individuals can observe and
interpret nonverbal cues such as facial expressions, body language, and tone of voice,
which can enhance understanding and build rapport.
- Immediate Feedback: Real-time interaction allows for immediate feedback and
clarification,reducing misunderstandings and facilitating more meaningful dialogue.
- Personal Connection: Face-to-face interactions foster a sense of personal connection
and trust,enabling individuals to establish stronger relationships and bonds with
others.
- Complex Discussions: Complex or sensitive topics are often better addressed face-
to-face, assurances can be conveyed more effectively through verbal and nonverbal
cues, promoting deeper understanding and empathy.
- Problem-solving and Collaboration: Face-to-face communication facilitates
brainstorming, problem-solving, and collaborative decision-making, as individuals can
engage in spontaneous dialogue and share ideas more freely.
→ Face-to-face communication is particularly effective in situations where
emotions are involved, when building relationships or trust is important, or when
discussing complex or sensitive topics. It can also be beneficial for team-building
activities, negotiations, or situations where nonverbal cues play a significant role
in communication.
WHY PROFESSIONAL BEHAVIORS MATTER (Tại sao cư xử chuyên nghiệp
trở nên quan trọng ? )
➢Higher possibility to be hired and promoted
- Employers often value professionalism as it indicates reliability, competence, and
the ability to work well with others. Candidates and employees who demonstrate
professional behaviors are more likely to be considered for job opportunities and
advancement within their careers.
➢New-hires are expected to exhibit enthusiasm and a positive
attitude
- Employers expect new hires to embody professional behaviors such as enthusiasm
and a positive attitude towards their work and colleagues. These traits contribute to a
conducive work environment and facilitate smooth integration into the team.
➢In the digital era, your online brand can tell people who you are
- In the digital age, individuals' online presence can significantly impact their
professional reputation. Consistently demonstrating professional behaviors online,
such as maintaining a professional profile on social media platforms and engaging in
respectful communication, helps to shape a positive online brand that reflects one's
professionalism and credibility to potential employers and colleagues
Explain the Structure of Presentation And How to Get Audience’s Rapport (Giải
thích cấu trúc của bài thuyết trình và cách thu hút sự quan tâm của khán giả)
➢The structure of a presentation typically consists of three main
components:
-Introduction: sets the stage for the presentation by grabbing the audience's
attention → stating the purpose or objectives of the presentation → providing an
overview of what will be covered
(một điểm hấp dẫn, chẳng hạn như một số liệu thống kê, giai thoại hoặc câu hỏi hấp
dẫn để thu hút khán giả ngay từ đầu)
-Body: comprises the main content and key points that support the objectives outlined
in the introduction. Each point should be organized logically and presented clearly,
using visual aids,examples, and evidence to enhance understanding and retention.
Should maintain the audience's interest by varying the content, incorporating stories or
case studies, and actively engaging them through questions or interactive elements.
-Conclusion: wraps up the presentation by summarizing the key points, reinforcing
the main message, and providing a call to action or takeaway for the audience. It
should leave a lasting impression and motivate the audience to reflect on the content
presented or take specific actions based on the information shared.
➢Get the audience's rapport
- Demonstrate expertise, professionalism and credibility (qualifications,
experience, success stories) → build trust and confidence in your ability to provide
insights or information valuable.
- Promote interaction (asking questions, discussion activities). Actively listening to
their answers and addressing their concerns or concerns will help create a connection
and keep them focused on the presentation.
- Use visual aids such as slides, images, videos or props to enhance understanding and
reinforce key points. The more eye-catching visual elements attract attention and
interest, making the presentation more engaging and memorable.
- Show enthusiasm, passion and energy towards the topic to inspire and motivate
viewers →spread and create a positive atmosphere, encouraging active
participation
Question 2: Soft skills are essential for a future career. As a student from
International University, please list 3 important soft skills and explain how you
would improve and utilize these skills in order to attain a professional image.
Support your viewpoints in 300 words.
Soft skills are very important for building a professional image and achieving career
success. As a student from International University, I believe that critical thinking,
analytical reasoning, and communication skills are three essential abilities for
future growth.
The first important skill is critical thinking. This means being able to understand,
evaluate, and analyze information carefully before making decisions. To develop this
skill, I will practice questioning ideas, looking at problems from different
perspectives, and joining group discussions or debates. By improving my critical
thinking, I can make logical decisions, present my opinions clearly, and solve
problems effectively — all of which help build a strong professional image.
The second key skill is analytical reasoning, which is the ability to break down
complex issues and find patterns or solutions. I can strengthen this skill by working on
research projects, doing case studies, and using data to support my conclusions.
Having good analytical reasoning helps me make accurate decisions and show
reliability and professionalism at work.
The third essential skill is communication, both oral and written. Oral
communication includes speaking in meetings, presentations, or discussions, while
written communication involves writing reports, emails, and letters. To improve these
skills, I plan to join public speaking events, write regularly, and ask for feedback from
teachers and classmates. Strong communication allows me to express ideas clearly,
collaborate with others, and build good relationships in the workplace.
In conclusion, developing critical thinking, analytical reasoning, and communication
skills will help me appear confident, capable, and professional — qualities that are
vital for success in any career.