Internship report

Regional Development Office

Agricultural of Tadla

Specialized Technician in Computer Network Techniques

Made by:BOUHLAL Khaoula

Framed by:Ms. SAADI Kaoutar

Ms. RACHID Siham

Sector:Specialized Technician in Network Techniques

Computers.
 Internship Period:From 01/01/2018 to 31/01/2018

Dedication
I dedicate this report:

To my parents who have shown me the right path to follow since then.
my childhood.

To my trainers who made sure to teach us everything that

is necessary to face the real world of work.

A tous ceux qui m’ont soutenue pour réussir mon stage au sein
from the Regional Office for Agricultural Development of Tadla.

My friends and colleagues with whom I spent the year of

training at ISTA in a serious and harmonious environment.

I dedicate this work to all of them

 Thank you
Before starting my report, I would like to express my
I express my sincere thanks, on the one hand to the Director
ISTA Kasbat Tadla thanks its trainers for all their efforts.
provided to us to send important information during
my training, Mr. Director of the Regional Office of Implementation
In agricultural value of Tadla, Mr. BENHIDA Mohammed the Chief
of the IT Service as well as the agents who assisted us
during this internship at this establishment and who supported us
by providing the necessary information for the development of
this work in good conditions. And on the other hand to all the
responsible for the O.R.M.V.A.T who did everything to me
simplify the course of this internship, introduce me to a world
What I was completely unaware of is the professional environment, so they
helped me expand my knowledge to adapt the methods
techniques taught with current practices.
Our heartfelt thanks go to our supervisor Miss
SAADI Kaoutarqui gave us all the necessary help and that
guided us towards the successful completion of our internship. For its
skill, friendliness, availability.
And his advice that contributed to the completion of this work.
We also want to express our gratitude.
I. Introduction:

The internship is a great necessity for interns because it allows them

to establish a well-defined complementarity between basic knowledge
theoretical and practical.
Indeed, this internship aims to enhance theoretical information and
set up for practical use, thus allowing trainees to
to know several things about the world of work and to adapt with them.
Thus it allows them to enrich their ideas and gain an experience that
allows them to have in-depth knowledge of the working world, through
for example it allows them to know how to communicate with him
professional environment (clients, colleagues…etc.) and of
implementation in real situations of applicators in the field of work.
As part of this, I completed my internship at the Regional Office of Implementation.

Agricultural Value of Tadla (O.R.M.V.A.T) in FKIH BEN SALAH, at Service

Computer Science in the Exploitation and Maintenance of the Computer System
in charge of:
Maintenance of the IT park.
Administration of the Internet/Intranet Network of the ORMVA of Tadla.
II. Presentation of the O.R.M.V.A of Tadla:

The Regional Office for Agricultural Development of Tadla (O.R.M.V.A.T) is

a public institution, placed under the supervision of the Ministry of Agriculture and
Maritime Peaches.
Created in 1966 in FKIH BEN SALAH by royal decree n° 828-66 of
October 22, 1960, he is responsible for promoting hydro-agricultural works, ensuring the
management of irrigation networks
and drainage and
the framework of agriculture.
Its area of action overlaps
on the Provinces of Béni Mellal,
Fquih Ben Salah and Azilal. She
encompasses 20 Rural Communes
and 5 Circles to know: Fquih Ben
Salah and Souk Sebt (Province of
Fquih Ben Salah, Ouaouizerth and
Bzou (Azilal Province).
The total area of the operational zone of the ORMVA of Tadla is estimated at
36000 ha of which 97000 ha are irrigated by large-scale irrigation and 17000 ha by
average hydraulic pumping (AHP) and 8800 ha per pivot.
The Regional Office for Agricultural Development of Tadla ensures its

operating through its own revenues, primarily from royalties

in irrigation water and has been self-financing since 1987.
Its population amounts to 560,000 inhabitants, including:

Urban population: 120,000 inhabitants.

Rural population: 440,000 inhabitants.
 1. Staff of the O.R.M.V.A.T:
As of February 2014, the staff is distributed as
Suit :
Statutory staff:
Senior executives Levels (10 to HC): 227
Management executives (5 to 9): 568

2. Activities, Markets, and Environment:

The resources of the O.R.M.V.A of Tadla come mainly from the
creations related to services rendered to third parties, (irrigation water, participation
direct, various services). He is responsible for promoting and pursuing any
action aimed at improving agricultural productivity in an area that extends
on an area of 320,000 hectares of which 97,500 hectares are under major irrigation
and bringing together 58,000 farmers.

3. Structure and organization:

3.1. Organizational Chart:

The management of the ORMVA of Tadla is ensured by a Director assisted by the

Heads of three operational departments (DDA–DA - DGRID).
The heads of two functional departments (HR–Finance) and the three
Services directly attached to the Directorate (SMG–SAIGC–SI).
At the departmental level, tasks are shared among the structures of
headquarters and those of the field: 5 Agricultural Development Districts, 31
Management of Irrigation and Drainage Networks and 12 Management Centers
Networks (CGR).
Functional structure of the ORMVAT:
The direction.
Internal Audit and Management Control Service
(SMG): General Resources Department.
 IT Service.
Department of Irrigation Network Management
Drainage.
DDA: Department of Agricultural Development.
Department of Developments.
HRD: Human Resources Department.
Department of Planning and Finance.

3.2. At the headquarters of the O.R.M.V.A.T:

a. Internal Audit and Management Control Service:
The service is responsible for:
Periodically establish the management control reports with
recommendation for action.
Analyze the results and performances of the different departments.
Establish the activity reports of the O.R.M.V.A.T intended for the council.
of Administration.
 For the completion of these missions, in addition to the secretariat, the service of
The Internal Audit and Management Control comprises two offices:
The Internal Audit Office.
The Management Control Department.
b. The General Resources Department:
The service aims to:
Monitor real estate transactions established by the current regulations.
instruct expropriation files, manage administrative affairs of
the O.R.M.V.A.T and keep the inventory of the O.R.M.V.A.T assets up to date.
Managing the general resources of the O.R.M.V.A.T: the documentation, the
document reprography, the reproduction workshop and the standard
telephone.
Ensure the maintenance of administrative buildings, housing, and
vehicles, equipment and office furniture. For the accomplishment of these
missions, apart from the secretariat, the General Resources Department includes four
offices:
Supply and Procurement Office.
Stock Management Office.
Real Estate Heritage Office.
Vehicle and Building Maintenance Office.
c. The Human Resources Department:
This department is responsible for:

Monitor and evaluate staff in conjunction with all services.

prepare and manage the annual training plans and career plans.
Ensure the optimal use of personnel in the various departments and
propose all measures to improve their working conditions.
For the accomplishment of these missions, the Department of Resources
Human Resources, in addition to the secretariat, includes two departments:

The Personnel Management Service:

It consists of two offices:
Personnel and Payroll Office.
Department of Social Affairs.
The Continuing Education and Career Management Service:
 It consists of two offices:
Career Management Office.
Continuing Education Office.
d. The Department of Planning and Finance:
This department is responsible for the improvement of accounting information and
finance. As such, his task is to:
Plan the actions arising from the global missions assigned to
The O.R.M.V.A.T within the framework of the development plan and in their
budgeting.
Monitor and evaluate the actions developed by the different departments.
Apply financial and accounting policy and ensure management
financial of the O.R.M.V.A.T.
Coordinate and ensure the completion of accounting closings and consolidation
financial statements.
Ensure the harmonization and implementation of the computer system.
the department of planning and finance includes, in addition to the secretariat,
three services:
The Planning Service:
It includes two offices:
The Office of Programs and Budgets
The Monitoring and Evaluation Office.
The Accounting and Financial Service:
It consists of three offices:
Public Accounting Office.
Public Accounting Office.
Financial Office.
 e. The Department of Developments:
This department is responsible for the implementation of programs.
hydro-agricultural equipment, development of the rural environment in the Bour area
notably, and land improvements with a view to raising a certain number of
physical constraints on the development of agriculture. In this regard, he is responsible
from:
Undertake and oversee the baseline and detailed studies of the projects
development in the area of action of the O.R.M.V.A.T.
Undertake and supervise the rehabilitation works of the structures and
equipment.
Ensure the role of advising and assisting farmers and communities
locales.
The Department of Facilities consists at headquarters, in addition to the
secretariat, of an office and two services, and at the field level, of
development districts that are created based on the plans
the development of irrigation perimeters.
The Administrative and Market Office:
. The Engineering Service:
Includes three offices:
Study Office
Office of Works.
Topography Office.
. The Planning Service:
It consists of two offices:
Reimbursement and Land Adjustment Office.
Rural Development Office.
 f. The Department of Irrigation Network Management and
dedrainage
This department is responsible for providing water service in the best possible way.
technical and economic conditions for the benefit of users, in accordance with
to the initial objectives of the development project and the sustainability of the heritage
hydro-agricultural, in this capacity he is responsible for:

Manage the water resources allocated to the irrigation perimeters and ensure
the water service to users according to availability.
Ensure the maintenance of the equipment works of the networks and to
their optimal use.
Ensure the production of water quality and the environment in
general.
The Department of Irrigation and Drainage Network Management, in addition to the
secretariat, includes at the headquarters an office and two services at the level
of the ground of the districts and the management centers of the network.
The Administrative and Markets Office:
. The Operations Department:
It consists of four offices and a hydro experimentation station.
Agricultural:
Irrigation Programming Office.
Office of Irrigation and Drainage Techniques.
Environmental Bureau.
User Relations Office.
. The Maintenance Service:
Has two offices:
Network and Works Maintenance Office.
Office of the Maintenance of Hydromechanical Equipment and Regulation.
 The Department of Agricultural Development:
This department has a commission in the area of action of the O.R.M.V.A.T.
de :
Transfer the "know-how" of the O.R.M.V.A.T in terms of
agricultural development for farmers.
Implement the guidelines of the general policy of the Ministry of
Agriculture and Land Reform.
Develop the agricultural enhancement of farmers by helping to
improve their technical management and their profitability.
Develop livestock production and ensure health production of
livestock.
For the accomplishment of these missions, the Department of Development
Agricole includes at the headquarters an office and four departments and at the level
from the areas of agricultural development and centers of
agricultural development
The Administrative and Market Office:
. The Agricultural Development Studies Service:
Which includes four offices:
The Office of Oilseed and Textile Cultures.
The Office of Cereal, Legume, and Forage Cultures.
The Horticultural Office.
The Sugar Cultures Office.
. Le Service de la Production Animale :
Who has two offices:
The Bureau of Genetic Improvement.
The Animal Feed Office.
 . The Service of Popularization and Professional Organization:
Has three offices:
The Agricultural Popularization Office.
The Agricultural Office and Professional Organization.
The Bureau of Radiocommunication and Agricultural Information.
III. Internship Entity 'IT Service':
1. The responsibilities of the IT department:
The responsibilities assigned to the IT Department within the framework of
The SIG study is as follows:
Monitoring and coordination of
process computer science à
the O.R.M.V.A.T.
Assistance of the different functions
in the choice of software or

development of application
specific.
Coordination of treatments
computer science.
Maintenance of treatments
computers.
Software maintenance and
processing tools related to service companies and manufacturers.
Computer Systems Administration:
Central computer system.
2. Computer Network.
Training and user assistance.
 3. Organization and organizational chart of the IT Department:
The Service consists of two Offices and a secretariat:
Computer Studies Office (B.E.I) which conducts studies and
internal development of the main management applications that affect
the various activities of the Office.
Office of Operations and Maintenance of the Computer System
(B.E.M.S.I) which is responsible for the maintenance and management of equipment
IT at the level of all the entities of the Office.
 4. Human Resources:
3.1. On the scale of the IT Service:
Le Service Informatique est doté de 10 agents affectés par bureau comme
suit
The Head of the IT Department
-Bureau des Etudes Informatiques : 04 Agents
Office of Operation and Maintenance of the Computer System: 03 Agents
-Secretariat: 02 Agents
3.2. On the scale of all entities of the Office:
The total number of IT staff across all entities of
The ORMVA of Tadla has 23 computer scientists.
4. Material means:
The mixed computing platform focused around a central RISC system
6000 and some standalone microcomputers :
Lot no. 1: Consisting of a system
central, of the mini-computer type, to which
are connected workstations or
terminals installed in the different
departments/Services. These posts
take care of repetitive tasks
and relative masses to the system
accountant and financial.
Lot No. 2: Made up of micro-
computers and standalone printers
whose main tasks can be summarized as
word processing (Word and Excel) and some technical applications
specific.

The ORMVA of Tadla has a very important IT park.

computer components, printers, uninterruptible power supplies, scanners,
multimedia projectors, etc....
The following table summarizes the computer resources:
 Mini-computers: 23
Servers: 8
Microcomputer: 495
Imprimantes: Laser : 333 ; Matricielle : 55 ; RGB : 12
Inverters: 364
Tracing tables: 4
Scanners: 22
Projectors: 8
WiFi router: 12
Switch: 24
Hub: 24
[Link] tools and computer applications:
Two types of software are selected:
5.1. Standard software and development languages:
 5.2. Software and Specific Applications:
Given the very high cost of developing computer applications by
Service Companies and considering the administrative problems and
techniques that may arise in this approach (maintenance of
developed applications) and in order to streamline human and material resources
from the ORMVA of Tadla, an approach has been adopted that consists of
internal development of specific computer applications.
The achievements of the ORMVA of Tadla in terms of development have
touched almost all areas of application
Human Resource Management.
Asset Management.
Inventory and Supply Management.
Fleet Management.
Management of Irrigation Networks.
Customer Management.
Management of the IT Park.

6. Management of the IT park:

6.1. Monitoring of the IT fleet: GPARC application:
The IT Service through the Operations Office and
The Computer System Maintenance (BEMSI) ensures control and proper management
IT park market, which consists of:
Acquisition of new computer equipment and software.
Tracking of equipment allocation by entity.
Suitability of the technical performance of the equipment according to the tasks
carried out.
Ensure corrective and preventive maintenance of equipment.
 Ensure the administration of the central RISC 6000 system and the network
Intranet.
Supervision and training of users.
Given the importance and heterogeneity of the computer equipment of the ORMVA of
Based on its distribution among the various entities, the BEMSI has developed a
specific application for IT asset management called 'GPARC' which
lets

The establishment of a database on computer hardware.

The monitoring of the IT fleet:
by type of equipment (microphone, printer, uninterruptible power supply, ...).

by type of acquisition.
By age.
by assignment and by task.
o Par performance. o The monitoring of maintenance operations and
of the interview.
by maintenance contract. by the means of the Office.

6.2. Maintenance of the IT equipment:

Introduction:
To ensure a rational and sustainable use of computer equipment,
The equipment must operate under the specified installation conditions.
by the builders, namely:

A stable power supply equipped with good grounding;

An air conditioning system ensuring the required temperature and humidity.
constructor
Hermetic places against dust;
 Generally, these installation conditions are not respected which
increases the frequency of breakdowns and accelerates the wear of the equipment.

Definition of failures:
From the analysis of the results of the application 'GPARC', several breakdowns have been
identified whose causes are as follows:
Virus
Electric
Humans
Failure of machine parts
Normal defect (Lifespan reached, etc...)
These malfunctions affect the following elements:

For the Hardware:

Power supply unit
3.5-inch floppy disk drive and CD-ROM
Hard drive
Mouse
Inverter motherboard
Inverter batteries
Head, sheet and printer sensor
RS232 and RS422 card of the RISC 6000 central system

For the Software:

Operating system
Office software
Drivers
Specific applications
Depending on the type of failures (Soft or Hard), the maintenance operations
are divided into two categories: