Service Manual

MS code MSRF0136–R 2.0

Model of
CRD36G
product

Category of
Refrigerator
product

Marks of
Consul
product

Subject: We inform you that a new CONSUL Cycle refrigerator has been launched.
Defrost model CRD36GB.

IMPORTANT
It is not possible to reverse the port of this product

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Summary
1. Identification of the product......................................................................................... 4

2. Specifications General. 4

3. Specifications Techniques. 5

4. Guarantee. 5

5. Presentation of the product....................................................................................... 5

6. Installationo .............................................................................................................. 6

7. Cleaning of the producto ............................................................................................... 9

8. Characteristics functions.................................................................................... 10

8.1 Temperature controla ............................................................................... 10

How operate the control panele ........................................................................ 11

Routine of initial (automatic) test................................................................... 13

10.1 Situation 1: Hot Product. 13

10.2 Situation Cold product. 14

11. Melting system. 14

11.1 Compartment refrigerator. 14

11.1.1 Clean dreno .............................................................................................. 14

11.2 Compartment freezer ................................................................................. 15

12. Hermetic Systemo ........................................................................................... 16

12.1 Substitution from the cold plate (Secondary evaporator) ...................................... 16

12.2 Substitution primary evaporatoro ............................................................ 17

13. Refrigerant fluide ............................................................................................ 17

14. Gas filter. 18

15. Compressor. 18

16. Capacitor. 19

17. Suction line / Heat exchange. 20

18. Secondary evaporator/Cooling plate. 20

19. Vacuum Break Valveo ...................................................................................... 20

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20. Stabilizer foot casterss ....................................................................... 21

21. Doors and gaskets. 21

22. Bushings and stops. 22

23. Car test. 22

24. Necessary tools for maintenance. 23

25. Disassembly of the producto ................................................................................ 23

25.1 Shelves the aesthetic piecess ........................................................................ 23

25.2 Door freezer. 23

25.3 Door refrigerator. 24

26. Secondary evaporator– Cold plate. 25

27. Temperature sensor. 25

28. Electronic controlo ........................................................................................... 26

29. Test of the electronic control whipo ............................................................ 29

30. Lampa .......................................................................................................... 29

31. Lamp whip test ........................................................................... 30

32. Relay, thermal protector and compressor. 30

33. Evaporation vessel..................................................................................... 32

34. Defect correction table / attendants. 32

35. Technical defect correction framework. 34

36. Electrical diagramo ............................................................................................. 37

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1. Product Identification

1st 2nd 3rd 4th 5th 6th 7th 8th

C R D 36 G B A NA

1st Digit Brand C Consul

Refrigerator for
2nd Digit Line R
compression

2 doors, metal sheet,

3rd Digit Characteristics D
Cycle Defrost

4th Digit Capacity 36 334L

5th Digit Version G Seventh Version

6th Digit Heart B White

A 127V
7th Digit Tension
B 220V

8th Digit Market NA National

2. General Specifications
Model CRD36
Dimensions without packaging (mm)
Height 1669
Width 603
Depth 634

Capacity (liters)
Total 334L

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Maximum weight on components (kg)
Grade Freezer 7.5
Freezer Door Shelf 9
Grid shelf Refrigerator (each) 12

3. Technical Specifications
Models CRD36GB
Nominal Voltage (V) 127 220
NOMINAL CURRENT (A) 2.0 1,0
CONSUMO (kWh/mês) 51.5 46.0
POWER (W) 140
FREQUENCY (Hz) 60
GAS CHARGE (R134) (±5g) 115
COMPRESSOR EMIE 30 HER
ALLOWABLE OSCILLATION (V) 104 to 140 198 to 242
LOW SIDE PRESSURE (kPa) 710
HIGH SIDE PRESSURE (kPa) 1517

4. Guarantee
The product has a 1-year warranty against manufacturing defects, with 3 months
of legal guarantee and 9 months of special warranty granted by Whirlpool. For
more details and information, please check the consumer manual.
A garantia compreende a substituição de peças e mão de obra no reparo de
faults duly noted, by the manufacturer or by the authorized Brastemp network,
as being of manufacture.

5. Product Presentation
CRD36GB

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6. Installation
ATTENTION!
THIS PRODUCT DOES NOT REVERSE THE DOOR!

The refrigerator must be moved by at least 2 (two) people.

The installation of the product is not covered by the warranty, if the consumer requests it
installation, it must be charged.

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7. Product cleaning

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8. Functional characteristics
8.1 Temperature control
The internal temperature of the product is controlled by only 1 sensor of
temperature, located on the cold plate or secondary plate, in the compartment
refrigerator. Thus, this product does not have a thermostat.

The temperature sensor

send signal to the Control
Electronic, according to
with the reading of
temperature or sensor will turn on

You will turn off the compressor.

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Note: These are recommendations, but the proper adjustment is the one that remains...
according to the use and needs of the Consumer. For example, when he puts
food load, the degree can be increased in the Electronic Control.

9. How to operate the control panel

The temperature control must be

regulated to better serve the
food preservation conditions
according to the degree of use of the
refrigerator. The temperature is adjusted
pressing the control button until the
desired position.

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For cold days, with few foods
stored and few openings of
door, avoid regulating the temperature of your
refrigerator in super cold position (four
(lights on), this can cause a
freezing in food.
For cold days, the temperature control
the refrigerator should be set to position 1 (1°
LED on.

Under normal usage conditions, the control

the refrigerator temperature should be
in position 2 or 3 (2nd or 3rd LED on).

For hot days, many foods

stored or a lot of door opening
the temperature control of the refrigerator
it should be in position 4 (4th LED on).

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For intense use of the refrigerator such as

purchases, parties or cooling more
quickly use the control over food
position 5 (Super Cold–4 leds on).

10. Initial test routine (automatic)

Whenever the product is plugged in, an automatic testing routine is
started. It exists for detecting faults in product assembly and MUST NOT
TO BE TAKEN INTO CONSIDERATION BY TECHNICAL ASSISTANCE.

Situation 1: Hot Product

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10.2 Situation 2: Cold product
There is no automatic testing routine.

11. Frost system

11.1 Refrigerator compartment

The defrosting of the refrigerator compartment is automatic, without the need for
turn off the product, and it is carried out alternately with the cycling of the Compressor.

The melting water flows down the back wall on the inside of the compartment.
refrigerator and is directed by a drain to the evaporation vessel located
about the Compressor, where it is evaporated (assisted by the heat of the Compressor).

11.1.1 Drain cleaner

It is important that the drain, which is located under the drawer lid of
legumes, be cleaned monthly or when food residues or objects
they obstruct the passage of melting water. To do this, pour a little water
note through the drain, checking if it has flowed into the evaporation container,
about the Compressor. If the water does not drain freely, use the drain cleaner to
clearing the passage by placing and removing it repeatedly from inside the drain.
This product is Cycle-Defrost (automatic), meaning that every time the compressor is
disconnected, the ice formed on the cold plate melts, the water is directed by the trimmer,
it runs along the edges at the bottom of the cabinet, falls into the channel and drains away through the drain, remaining

stored in the evaporation vessel, where it evaporates slowly with the heat of
operation of the compressor.

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IMPORTANT!
DO NOT REMOVE the drain cleaner from the location, as you may lose it or damage it.
If the drain cleaner does not enter easily, check if there is something blocking its path.
passage through the drain. If there is any obstruction, remove it and place the drain cleaner in
Instruct the Consumer to clean the drain with the drain cleaner periodically.

11.2 Freezer compartment

The defrosting of the Freezer compartment is manual. To perform it, proceed
as below:

Turn off the product by removing the

power cord from the outlet.

Pull the drainage "pin" up and

wait for all the water to drain
that was formed in the thaw.

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Completely strain the entire product and

close the drain by pushing it to

down

Reconnect the refrigerator by plugging it in

plug it back into the outlet.

IMPORTANT!
NEVER LEAVE THE DRAIN PIN PULLED, as warm air will enter
causing excessive ice formation in the freezer compartment.

12. Hermetic System

12.1 Replacement of the cold plate (Secondary Evaporator)

a) Unplug the product from the outlet;
b) Remove the internal components (refrigerator), the Deflector, and the Finish of the
Cold Plate
c) Release the Temperature Sensor attached to the Cold Plate;

Collect the gas load, according to procedure BTRF0126

e) Cut the tubes connecting the Cold Plate to the Primary Evaporator (this cut
it should be done a little above the lokring rings);
f) Remove the cold plate by pulling the tubes down;

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g) Assemble the new Cold Plate with Lokring Rings and carry out the RUS, as per

procedure BTRF0126
h) The remaining assembly should be done in the reverse order of disassembly.

12.2 Replacement of the primary evaporator

The Primary Evaporator of model CRD36G is not replaceable. In the event of
leakage must send the report to the CATg.

IMPORTANT
REPLACEMENT OF THE DRYER FILTER IN ANY REOPERATION OF
UNIT
LETTUCE IS MANDATORY!
DO NOT USE ANTI-FREEZE AGENTS (e.g. Methyl alcohol), in
reoperation of the Sealed Unit, as these agents will damage the Compressor.
THE USE OF ANTI-FREEZE WILL VOID THE WARRANTY OF
COMPRESSOR.
Correctly perform the procedures to reoperate the hermetic system (unit
salad). Always use the Vacuum Pump.
Startup tests of the Compressor should not be carried out without it being
linked to the hermetic system (sealed unit).
When reworking the product, REPLACE the Dryer Filter with a NEW one.
Only use exclusive filter for R134a. Consult BTRF0126 for details.
more details about the procedure for the execution of the Reoperation of
Sealed Unit.

13. Refrigerant fluid

In the hermetic system, R134a is used as the refrigerant fluid. It is of the HFC type.
Hydrofluorocarbon
IMPORTANT!
Only trained technicians in the reoperation of Sealed Units with HFC.
They are authorized to perform maintenance on the products. Remember that the
maintenance equipment and some parts are exclusive to this type of
cooling fluid.

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Gas filter
Due to operating with the refrigerant fluid R134a, the gas filter uses greater
amount of drying agent than the filters used in products that
they operate with gas R12. Therefore, when replacing the gas filter, always use the
specified for this type of refrigerant fluid.

15. Compressor
Os produtos são montados com Compressores EMBRACO ou TECUNSEH,
depending on the model and/or voltage. These compressors are prepared for
work exclusively with the gas HFC R134a.

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NEVER PROCEED WITH THE ALMOGAMENTO

AS SHOWN IN THE IMAGE.

16. Capacitor

In the need for replacement of the

capacitor, it can be the same

exchanged by the rear of the
product, opening the system
hermetic

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17. Suction line / Heat exchange

The suction line/heat exchanger

it is not replaced, as it is injected together
to the office. She composes the

Primary evaporator that has a shape

in "U" and IT IS NOT A REPLACEMENT.

18. Secondary evaporator / Cold plate

The secondary evaporator is responsible

for cooling the compartment
refrigerator. It has a protection
plastic at the bottom with the objective
to direct the melting water to the
refrigerator wall.

19. Vacuum Breaker Valve

Located behind the vegetable drawer, the valve is designed to relieve pressure.
of opening the door, due to the formation of vacuum inside the product.

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20. Stabilizer foot casters

The CRD36G model has two wheels at the rear that facilitate
movement and two leveling feet in front for product adjustment in position
desired, however it is recommended to keep the product slightly tilted backward
facilitating the closing of the door.

To remove the casters, you must

replace the Compressor Base. To
remove the leveling feet, just
unravel them.

21. Doors and gaskets

The refrigerator and freezer doors are insulated with polyurethane.
forming a set with the panel. The gaskets are of the 'push in' type (fitting) and are easy
substitution. It is not necessary to stick or release any part for the substitution of
gasket.

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22. Bushings and stops
The freezer door uses a click stopper bushing at the bottom to assist the
closing the door, locking its flap in the hinge, when the door is being
closed. This type of bushing prevents the door from remaining ajar, in cases where
that the consumer did not notice that the door did not close.

23. Self test

The electronic board has a testing routine that should be accessed by
technical in the services. To access the routine, follow the steps below:
During the first 30 seconds after the product is plugged in, place the
temperature control in position 1 (1st LED on) and hold the Control button
Temperature for 5 seconds.
It's ready
Interface Load that triggers Descrição
4 The product will turn off all the LEDs and components.
3 This means that the self-test routine has been accepted.
2 To proceed with the self-test, keep pressing the button.
Start of Self-Test
1 temperature control.
4
Press the Temperature Control button
3
2 again the 1st Led will light up, at this point none
Without Load
1 component will be energized.
4
Press the Temperature Control button
3
2 again the 1st LED will turn off, at this point
Without Load
1 no component will be energized.
4
3 Press the Temperature Control button
2 Compressor On
again and the 2nd LED will light up, at this point the
1 compressor will be turned on.
4
Press the Temperature Control button
3
again and the 2nd LED will turn off, at this point the
2 Compressor Off
1 compressor will be turned off.
4
3 Press the Temperature Control button

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2 Without Load again the 3rd LED will light up, at this point none
1 component will be energized.
4
Pressione o botão Controle de Temperatura
3
again and the 3rd LED will turn off, at this point
2 Without Load
1 no component will be energized.
4 Press the Temperature Control button
3 Sensor of
again and the 4th LED will light up, at this point none
2 Temperature
component will be connected, the Temperature Sensor
tested It will be automatically tested by the electronic board.
1
4
Press the Temperature Control button
3
Without Load again and the 4th LED will turn off, at this point
2
no component will be connected.
1
Press the Temperature Control button again to finish the test.

24. Tools required for maintenance

All product maintenance can be done with the tools below:
Torx Key Set;
Screwdriver game;
Cannon Key Game;
Philips Screwdriver Set

25. Product disassembly

25.1 Shelves and aesthetic pieces

To remove the shelves from the doors

push them up.

25.2 Freezer door

To remove the Freezer Door, proceed as follows:

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1) Remove the Upper Hinge

2) Pull up the freezer door
3) Position the new door
4) Reapply the hinge
superior

25.3 Cooler
To remove the refrigerator door proceed as follows:

Remove the Upper Hinge

Pull up the Freezer Door
3) Remove the Intermediate Hinge
Pull up the Refrigerator Door
5) Position the new refrigerator door
6) Apply the hinge again
intermediate
7) Reposition the freezer door again
8) Reapply the hinge
superior

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26. Secondary evaporator–Cold plate

To replace the Secondary Evaporator

(Cold Plate), use the Pipe Cutter
to cut the plate in the highlighted area.

27. Temperature sensor

Pull the cold plate forward

2) Remove the sensor by pulling it towards the

side
3) Cut the wiring about 2 cm from
distance from the sensor

4) Apply the sensor kit to the product

sticking it with adhesive tape of
aluminum as shown in the image
side.

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28. Electronic control

Pull down the lower tab

from the lamp protection

2) Pull out the same

3) With a Screwdriver
unlock the box console
internal

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4) Holding hair side

left pull out the
console.

You will see the Control

Electronic

Disconnect os two
connectors

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You will have access to

electronic control

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29. Electronic control whip test

Voltage values that should be reached in the

lamp: 127v or 220v.

Using a multimeter in the VAC position
measure between the red and blue wires
according to the figure on the side.

30. Lamp

Pull down the bottom tab of

lamp protection

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2) Pull out the same

3) Unscrew the bulb

31. Lamp whip test

Voltage values that must reach the
lamp: 127v or 220v
Using a multimeter in the VAC position
measure between the gray and blue wires as
figure.

32. Relay, thermal protector and compressor

1) Using a Philips screwdriver

unpack the box of
Relay/Thermal Protector

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2) Using a Screwdriver
media and release the box

3) Disconnect the white, blue, and wires.

Oh earth.

4) Apply the tube cutter on the

Discharge and Suction Lines
separate the Compressor from the system

hermetic

5) Remove the Compressor from the Base

metallic

6) Apply the new compressor on the

base

7) Make the Reoperation of

Sealed Unit (RUS) according to the
BTRF0126.
DON'T FORGET THAT THE EXCHANGE OF
FILTER IS REQUIRED!

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33. Evaporation container

To remove the Evaporation Container,

turn slightly from left to right.
After pull it with both hands to
fora.

34. Defect correction table / attendants

Defect Verify Solution
If the power cable is
Connect it.
connected.
If there isn't, guide
There is power in the socket. consumer for
call an electrician.
Does not work / turns on. Reassemble the circuit breaker or
If the circuit breaker is turned off or
to guide the consumer towards
house fuse blown.
call an electrician.

Very low voltage (this may guide the consumer to

observed by the oscillation of install a stabilizer
light from lamps. 1000 Watt automatic.

Guide the consumer

about the correct installation
If the installation is correct
the minimum distance to
(heat sources, solar rays,
embedding (15 cm in
stuffing, etc). top and 10 cm at the back and
sides).
Orientar consumidor. Dias
Does Not Refrigerate /
If the temperature control is too hot, position it
It cools down little. in the proper position. the control of the temperature
refrigerator. maximum

If there are utensils blocking the Unblock and guide the

circulation of cold air. consumer.

If there was an excess of opening of

Guide the consumer.
doors or if there are open doors.

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Lamp of Guide the consumer that
There is no lamp in the part of
freezer no not in the freezer part
freezer.
turns on. there is a lamp.

Guide consumer. Days

If the degree in control of
the temperature is in the position very hot, put the
degree of control
Internal greeting in adequate. maximum temperature.
refrigerator.
If food is stored
still hot, unpackaged or Guide the consumer.
unprinted.
Guide the consumer to
If the ambient temperature is
nessas
above 30ºC and with humidity conditions the greeting
high relative humidity.
external is normal.
Guide the consumer
about the correct installation
If they were respected the
the minimum distance for
External greeting. minimum distances for
embedding (15 cm in
stuffing. it is 10 cm at the back and
sides).
Guide the consumer to
If there is a heat source (stove,
what these heat sources
(heaters) close to the product
be removed or
or direct incidence of sunlight.
withdrawals.
Level and guide the
If the product is uneven.
consumer.
Guide the consumer that
Noise / Sound. Noises during the thaw. it's normal.

Compressor noise when turning on Guide the consumer that

turn off. it's normal.

If the utensils and internal parts Position them correctly

they are positioned correctly. and guide the consumer.
Difficulty to
close the doors.
Guide the consumer to
If the product is uneven.
level the product backwards.
Guide the consumer to
If the product is clean
clean with warm water and
Internally.
neutral soap.
If food has been stored
Smell or taste still warm, unpacked or Guiding the consumer.
bad in food. unprinted.

Clean internally with

warm water and soap
Smell of new product. neutral and to guide the
consumer.

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Check if there is any
Infiltration of warm air by object blocking the
door closing of the door and
Formation of ice guide the consumer.
no freezer.
Guide the consumer that
drain pipe for thawing in after the thawing the Pine of
position "Open".
The thaw must be closed.

35. Technical defect correction table

Problem Verify Solution
Network voltage very low
Guide the consumer to install
this can be observed by
Don't call. an automatic stabilizer of
luminosity fluctuation of the
1000 Watts.
lamps).

Guide the Consumer in

regarding the adjustment of the control
High open rate of
of temperature, quantity of
doors.
door opening and
positioning of food.
Greeting
internal no Level the product. Check.
If the doors are closing
Refrigerator. gasket. Check regulation of
correctly.
hinges.

Guide the consumer. Very days

If the graduation in control of
hot, put the degree on
the temperature is in position
temperature control in
adequate.
maximum.

Guide the Consumer regarding

High opening rate of the temperature graduation
Greeting in doors. quantity and positioning of
head of food and opening a door.
compartment
refrigerator
Loose or torn gasket. Reposition the Gasket or replace it.

If the ambient temperature is Guide the consumer that

Greeting
above 30ºC and with humidity under these conditions the sweating
external.
high relative humidity. external is normal.

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Guide the consumer on the
If the correct installation and distance
minimum distances for minimum for
stuffing. embedding (15 cm at the top and 10
cm on the back and sides.)

If there is a heat source (stove,

Guide the consumer to
heater) near the
these sources of heat are
product or direct incidence of
removed or withdrawn.
sunlight.

It has the seal of the gasket. Replace the gasket.

Training of
Ice at the Door Loose or torn gasket. Reinsert the gasket or replace it.
do Freezer.
Check if there is any object
Moisture infiltration preventing the closure of
through the door. door. Replace the gasket if it is
with defect.
Training Install a new pin in the drain and
excessive of Drain from the thaw without the pin. Inform the Consumer not to.
no ice remove it.
compartment
Carry out the adjustment of the door and
freezer. Freezer door misaligned.
check the conditions of the Gasket.

Guide the consumer that after

Pine from the thaw drainage
the thaw the Pine of Thaw must
in the position 'Open'.
to be closed.
Cape of
Replace it.
feeding
damaged.
Leakage / Clogging
Does not refrigerate / Reprocess Sealed Unit.
of Sealed Unit.
No
Gela. Guide the consumer. Very days
If the graduation of
hot, put the degree of
the temperature is in position
maximum temperature.
adequate.
Guide the consumer to install
Network tension / Oscillation
an automatic stabilizer of
of energy.
1000 Watts.

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Test the electrical components
do produto: Compressor,
Burnt components
Relay Set, Protector, Control
or damaged.
of Temperature, etc and change
Doesn't freeze or the damaged one(s).
Defrosting
Clogging or Make sure the unit is sealed
micro leakage in is not clogged or if
sealed unit. there is a gas leak.

Problem Likely Cause / Solution

If the lamp is
Replace it.
burned.
Light bulb does not turn on. The light switch. Replace it.
The socket of
Replace it.
Lamp.
Don't turn it off.
Check the operation of
Door Switch
Switch, if it is turning on and
Lamp. with a defect.
shutting down.
Make sure the Container of
Water leaking from behind the Container of Evaporation, which is above
Product. loose evaporation. of the Compressor, it's fine
fitted.
Don't turn it off
Check the operation of
Temperature sensor. sensor, with resistance test
Compressor.
chemical.
Difficulty in closing If the product is Level the product and guide it
the doors. leveled. consumer.
Difficulty in opening the If the valve breaks Clear and guide it
doors. vacuum is blocked. consumer.
Tip: For better internal cleaning of the product, clean it.
Strange Smell, by or with a solution of water and Sodium Bicarbonate.
New or Chemical. Use one (1) tablespoon of baking soda for each
two (2) liters of water.

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36. Electrical diagram

Pages
Revision Reason Prepared By Data
Altered
Launch of the
new refrigerator
0.0 - 01/09/13
Consul Frost
Free
Change of
1.0 thermostat for 1.26 to 29 17/01/14
electronic control

Correction of
2.0 information about xx 74181 23/02/2018
melting system
Correction of
3.0 information about 13 and 37 13/04/2018
74181
air regulator
Electrical diagram

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