Assignment File
on
Business Communication & Soft Skills
Development
(NMBA 515)
2025-2026
Submitted to
Ms. Jigisha Srivastava
&
Mrs. Tanushree Banerjee
Submitted by
___________________
Roll No:
Course & Section:
HBTU, Kanpur, India
Declaration:
I hereby declare that this assignment is my own work and has not been copied from any other
source. All sources of information used in the assignment have been properly acknowledged.
Name: ___________________________
Date: ____________________________ Sign: ____________________________
HBTU, Kanpur, India
Index
Sr No. Topic Page No
1 Cover Page 1
2 Declaration 2
3 Index 3
4 Questions 4-6
5 Solution 1
6 Solution 2
7 Solution 3
8 Solution 4
9 Solution 5
10 Solution 6
11 Solution 7
12 Solution 8
13 Solution 8A
14 Solution 8B
15 Solution 8C
16 Solution 9
17 Solution 9A
18 Solution 9B
19 Solution 10
20 Solution 11
21 Solution 12
22 Solution 13
23 Solution 14
24 Solution 15
25 Solution 16
26 Solution 17
27 Solution 18
28 Solution 19
HBTU, Kanpur, India
Pursuing Career Opportunities at ITC Limited
Note: Students must not include any personal information, such as phone numbers, ID details,
Aadhaar, PAN, or any other sensitive identifiers on any page of this assignment. All
submissions should maintain academic professionalism and confidentiality.
Company Overview and Career Focus
ITC Limited has posted an exciting job vacancy exclusively for MBA graduates and
students. They’re looking to fill two critical roles:
✓ Business Development Manager – applied by Surya Ghai (Male)
✓ Social Media Executive – applied by Anita Yadav (Female)
For these positions, ITC seeks individuals with 0–3 years of experience, a relevant MBA
background, and strong communication skills. Both Surya and Anita—MBA students in their
final semester—are keen to apply. Each is determined to excel in the application process,
from researching the company to securing the final offer.
Part 1: Research and Preparation
1. Job Advertisement Review
Surya and Anita have come across an advertisement by ITC Limited outlining the
qualifications for both positions, with details on role expectations and company culture. They
note the emphasis on teamwork, strategic planning, and adaptability.
Question 1: Research ITC Limited’s history, values, and its standing in the consumer goods
and diversified business sectors. Provide insights into the company’s mission, key
competitors, and growth areas to understand the role you’re applying for better.
2. Employee Engagement and Network Building
To gain a deeper understanding of the work environment and specific expectations, Surya
and Anita reach out to current employees on LinkedIn and email.
Question 2: Draft an email or LinkedIn message to an ITC Limited employee requesting
insights into the company culture and expectations for the role. Aim for a professional yet
conversational tone to encourage open communication.
3. Job Analysis for Personal Fit
Each student wants to match their strengths and skills to the job description they’ve analysed.
Question 3: Complete a job analysis for your chosen position, aligning your skills and
experiences with the specific requirements listed in the job description.
HBTU, Kanpur, India
Part 2: Application Process
4. Cover Letter Personalization
Surya applies for the Business Development Manager role, while Anita targets the Social
Media Executive position.
Question 4: Write a tailored cover letter expressing your interest in the position, highlighting
relevant experience, and explaining why you’re an ideal candidate for ITC Limited.
5. Resume Submission
Question 5: Update your resume to fit the specific requirements of the position you’re
applying for, ensuring it is professionally formatted and detailed.
6. Reference Requests from Professors
The students decide to seek academic references to support their applications.
Question 6: Draft an email to your professor requesting a reference for your application to
ITC Limited, emphasizing why you believe they are the best person to vouch for your
abilities.
7. Job Application Email
Question 7: Compose a professional email to the ITC hiring team to submit your application,
including your cover letter and resume.
Part 3: Interview and Preparation
After submitting their applications, Surya and Anita prepare for potential interview calls and
focus on presenting themselves confidently.
8. Self-Introduction and Elevator Pitch
Question 8A: Write a concise “Tell me about yourself” response (300 words) suitable for an
interview setting.
Question 8B: Develop a 90-second elevator pitch summarising your skills and what you
bring to the role.
Question 8C: Prepare a few thoughtful questions you would ask the interviewer to show
your interest and knowledge about ITC Limited.
9. SWOT Analysis
Question 9: Conduct a personal SWOT analysis:
9A: List three adjectives that describe you professionally.
9B: Identify your top skills, tools you’re proficient in, strengths, and areas for improvement.
HBTU, Kanpur, India
10. LinkedIn Profile Optimization
Question 10: Write a 100-word LinkedIn introduction highlighting your MBA background,
core skills, and career goals.
Part 4: Post-Application Communication
While eagerly awaiting results, Surya or Anita receives feedback that ITC Limited is
conducting a background check. However, an issue arises regarding the name mismatch on
their PAN Card.
11. Follow-Up Inquiry
Question 11: Write a polite follow-up email to the ITC HR department asking for an update
on the hiring process and indicating your eagerness to proceed.
12. PAN Card Correction Request
Question 12: Draft a formal letter to the Income Tax Department (PAN Division),
requesting a correction in your PAN Card details and attach the necessary government ID
proof.
13. Update ITC HR on PAN Card Status
Question 13: Write a brief email to the HR team at ITC Limited, explaining the delay in
your PAN correction and providing assurance that it will be rectified shortly.
14. Job Acceptance
Question 14: Hurray! You received an offer. Compose a job acceptance email to ITC
Limited, confirming your enthusiasm and agreement with the offer terms.
Part 5: Resignation and Final Settlement
Now it’s time to communicate your departure professionally.
15. Resignation Letter
Question 15: Write a formal resignation email to your current employer, expressing
gratitude for the experience and providing your last working day.
16. Full and Final Settlement Request
Question 16: Draft a request for a full and final settlement, addressing outstanding dues and
exit paperwork.
HBTU, Kanpur, India
17. Farewell and Thanks
Question 17: Send a brief email thanking your team and supervisors for their support and
bidding them farewell.
18. LinkedIn Recommendations
Question 18: Request LinkedIn recommendations from your previous boss and close
colleagues, asking them to highlight specific skills and achievements relevant to your new
role.
Conclusion: Reflecting on Career Aspirations
Surya and Anita take time to reflect on the journey and their aspirations for the future.
19. Essay: “My Dream Job”
Question 19: Write a 500-word essay describing your dream job, discussing your long-term
goals and the steps you plan to take to reach them.
Good luck!
HBTU, Kanpur, India