INTER-RAPIDISIMO

HISTORY
Thanks to my good memory, my mother always chose me among my siblings to do the grocery shopping alone.
I remember that the first day he asked me for the favor, I arrived with the exact list of what he had asked me for and he said:
‘Son, you really are good at running errands.’ And some time later I understood that from that day my mom graduated me as
messenger for life,
From that moment on, Chaparro did not stop working to achieve his goal of being an excellent messenger. At the age of 21,
he started working at a shipping company, and his curiosity and enjoyment of what he was doing led him to think about why not set up
his own business, and so he did. 'I quit the job I had and with 20,000 pesos from that time, that was at the end of the
87 principles of '88, I bought a second-hand bicycle, I looked for an office, I made the sign with foam and I started to move my
business,” mentioned Chaparro.
Like every entrepreneur, the beginning was not easy. However, his creativity and ingenuity led him to find his first headquarters.
and start by distributing the most everyday: the newspaper of the Diario del Meta. From there, he managed, by giving away newspapers to
entities such as the Bank of the Republic and Conavi, contracts to distribute other types of documents throughout the city.

They were days of more than 20 hours where I didn't get off the bike, delivering from 3 in the morning.
newspapers, then the excerpts and then on the way to school, where I finished my high school in the evening classes,” he added.
Shorty.

Upon seeing his business thrive and his clients starting to request deliveries to other parts of the country, Chaparro
set out to travel the 66 municipalities of the Orinoquía to make contacts, form alliances, and
establish themselves in the areas needed by their clients. In the case of Bogotá, Inter Rapidísimo arrived through a
contractor who collected the packages that Chaparro sent by intermunicipal transportation in bags.
FOUNDER
NORMAN CHAPARRO A cowboy went from messenger to becoming one of the most prominent entrepreneurs in the country Like a
A Colombian who enjoys life, in love with his family, his work, and his country sees himself as Norman Chaparro.
the messenger owner of a company that was born in Villavicencio with a capital of 20,000 pesos and today employs 2,500
families.
In 1988, when he was walking the streets of the city, he noticed the dissatisfaction of customers with the courier service and
he decided to fill those gaps. He started to pedal his dream with the 12,000 pesos from the severance pay of his job as
messenger and 8,000 that Ruth Consuelo, one of his sisters, lent him.

.
WHO ARE INTERAPIDISIMO

MISSION: We work to unite Colombia through our comprehensive logistics network.

VISION:Garantizar la presencia directa en todos los municipios de Colombia y ampliar la red permanentemente,
providing the services of interapidisimo, with the highest quality standards.
USER SATISFACTION
ROAD SAFETY POLICIES
SAFETY AND HEALTH AT WORK
ORGANIZATIONAL CHART OF THE COMPANY AND RESPONSIBILITY MATRIX BY POSITION.

ROL CARGO RESPONSIBILITY

MANAGER PRESIDENT Generate and periodically review the policy, objectives, and goals of the
VICE PRESIDENT SG-SST.
Accountability before the Law in terms of Occupational Safety and Health.
To promote the human and technical resources for the development of the system.
Conduct an annual review of the development and results of the SG-SST.
Allow the establishment and operation of COPASST in the workplaces
of work and sponsor their participation in the development of the SG-SST.
Approve the budgets for the SG-SST.
Ensure timely information about the management of safety and health in
the work and communication channels that allow for the collection of information
manifested by the workers.
Assign and communicate responsibilities to workers in security and
health at work within the framework of its functions.
Ensure the consultation and participation of workers in the identification
of the dangers and risk control, as well as participation through the
COPASST.
Promote the human and technical resources for the development of the SG SST
HEAD OF Follow up on the degree of compliance with the objectives and goals.
RISKS AND indicators and promote improvements or new alternatives.
OFICIAL OF Promover y participar reuniones periódicas de SST donde se evalúen y
COMPLIANCE disclose the objectives and action plans according to the results and
OFFICIAL OF new needs.
SECURITY OF Promote compliance with the SST policy.
LA Support, encourage and follow up on the annual health and safety plan.
INFORMATION Participate in the investigation of accidents and incidents according to the
MANAGER established procedure.
ADMINISTRATIVE Evaluate the SST performance of the personnel assigned to your area
AND FINANCIAL Investigate and report unsafe conditions and acts generated by the
MANAGER activities of workers and generate improvement actions.
COMMERCIAL Promote compliance with occupational health and safety regulations
MANAGER Create and foster a positive attitude of workers towards Occupational Health and Safety (OHS),
LOGISTIC setting an example by complying with all the established norms in the system of
DIRECTOR management
Deputy Director Ensure compliance with the induction and training program in Occupational Health and Safety
ADMINISTRATOR for workers regardless of their form of hiring and
SIGE linking.
Facilitate and encourage workers' attendance at OSH meetings
and promote their active participation by adopting their ideas and suggestions
relevant
Implementar los correctivos necesarios para el cumplimiento de metas y
objectives.
Ensure the availability of competent personnel to lead and control
the development of occupational safety and health.
Comply with all SST regulations
Immediately report any accidents and injuries you suffer,
requesting timely medical attention
To know precisely their functions, duties, and responsibilities in case
emergency
Make every effort to achieve the Company's goals on Occupational Safety and Health.
 Implement preventive and corrective measures in order to support the
compliance with objectives, targets, and indicators of the SG-SST and ensure the
resources that they require.
Promote and participate in regular Occupational Health and Safety meetings where evaluations are conducted and

disclose the objectives and action plans according to the results and
new needs
Work safely, avoiding actions that may cause injuries to.
themselves or others
BOSS OF ADMINISTRATOR Promote compliance with the SST policy
AREA FROM AGENCY Support and encourage the annual SST plan
ARCHITECT OF
Participate in the investigation of accidents and incidents according to the
SOFTWARE
established procedure
COORDINATOR
Evaluate the performance of the SST personnel assigned to your area.
COMMERCIAL
COORDINATOR Investigate and report unsafe conditions and acts generated from the
OF PROJECT activities of the workers and generate improvement actions.
COORDINATOR Promote compliance with occupational safety and health standards for your staff.
NATIONAL Create and promote a positive attitude of workers towards occupational health and safety.
COORDINATOR setting an example by complying with all the established norms in the system of
REGIONAL management
DEFENDER OF Support the implementation of the induction and training program in occupational health and safety.
CHANNELS OF for the workers in your area, regardless of their form of
SALE hiring and linking.
DEFENDER OF Facilitate and encourage workers' attendance at OHS meetings
LEADING CLIENT and encourage their active participation by adhering to their ideas and suggestions
DE relevant
OPERATIONS Ensure communication channels that allow for information collection.
SUPERVISOR manifested by workers in the field of OSH.
COMMERCIAL Garantizar la consulta y participación de los trabajadores en la identificación
SUPERVISOR on the dangers and risk control, as well as participation through the
REGIONAL COPASST.
 OPERATOR Comply with all occupational safety and health standards

FINANCIAL Report immediately any accidents and injuries you suffer,

requesting medical attention in a timely manner

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ACCORDING TO THE ORGANIZATIONAL STRUCTURE

Adhocracy: it consists of highly flexible organizations formed by expert professionals who work
jointly, coordinated, dispersed throughout the structure. Authority moves, shifts, constantly, and
they are generally made up ofsmall teamsthat maximize their performance by working as unique units.
It is, perhaps, the most difficult model to implement!
ADVANTAGES:
Human growth: Adhocracy represents not only a method for achieving work objectives, but also
It also works for your company's staff to nurture and grow both professionally and personally, the constant
link between diverse individuals, from different careers and professions, leads the team members to
learning from the experiences of others, which leads to a constant human progress.
Improvement of the work environment: Constant interaction and communication between staff helps to enhance the atmosphere.
organizational, since employees know the skills and talents of others, practices social methods and
They promote work relationships and also personal ones, resulting in a work environment.
harmonic and dynamic.

DISADVANTAGES

Incoherence of ideas: Interaction among people from different professions can lead the team to have ideas
very diverse, that cannot coexist with each other, and that by not finding a way to coordinate them, become
incoherent concepts that lack value.
Discrepancies between people: Adaptation is essential in these structures, especially because everyone
members have equal value and decision-making power, if there is any kind of discrepancy between the members
the team will inevitably affect the final work.
MICHAEL PORTER'S VALUE CHAIN

SUPPLY:

ORGANIZATIONAL INFRASTRUCTURE

MANAGEMENT
President AREA MANAGER
Vice President Agency Administrator
head of risks and compliance officer software architect
Information Security Officer commercial coordinator
Administrative and Financial Manager project coordinator
Commercial Manager National Coordinator
logistics manager regional coordinator
["director","deputy director","administrator"] Sales channel defender
Customer Advocate
Operations Leader
commercial supervisor Regional Supervisor
TECHNOLOGY DEVELOPMENT
The development of technology is managed through the use of applications and websites that facilitate the sending of
goods nationally and internationally.

STRATEGIC SUMMIT OF CANADIAN PROFESSOR HENRY MINTZBERG IN 1979

Since Norman Chaparro, who is currently the founder and main head of the company Interapidisimo.
represents the highest level of the organization hierarchy, and is made up of the director and the highest authorities
significant, as well as all personnel who provide them direct support. They are responsible for a global vision of
the company, the definition of the organization's objectives, the institutional relationship and with the environment of the
organization, etc.