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Thinking and Problem Solving Strategies

The document covers concepts related to thinking, problem solving, and decision making, including cognition, metacognition, and various cognitive strategies like algorithms and heuristics. It discusses the importance of creativity, the influences of biases such as overconfidence and belief perseverance, and the effects of framing on decision making. Additionally, it highlights the role of executive functions in managing cognitive processes and the differences between divergent and convergent thinking.

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0% found this document useful (0 votes)
19 views6 pages

Thinking and Problem Solving Strategies

The document covers concepts related to thinking, problem solving, and decision making, including cognition, metacognition, and various cognitive strategies like algorithms and heuristics. It discusses the importance of creativity, the influences of biases such as overconfidence and belief perseverance, and the effects of framing on decision making. Additionally, it highlights the role of executive functions in managing cognitive processes and the differences between divergent and convergent thinking.

Uploaded by

spengukz
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Module 2.

2a: Thinking, Problem Solving, Judgments, and


Decision Making: Concepts and Creativity
Concepts

• Cognition: all the mental activities associated with thinking, knowing, remembering,
and communicating
• Metacognition: cognition about our cognition; keeping track of and evaluating our
mental processes
• Concepts: a mental grouping of similar objects, events, ideas, or people
• Prototype: a mental image or best example of a category. Matching new items to a
prototype provides a quick and easy method for sorting items into categories.
• Schemas: a concept or framework that organizes and interprets information
o First, we assimilate new experiences
▪ Assimilate: interpreting our new experiences in terms of our existing
schemas
o But as we interact with the world, we also adjust or accommodate our
schemas to incorporate information provided by new experiences
▪ Accommodate:
• In sensation and perception, the process by which the eye’s
lens changes shape to focus images of near or far on the retina
• In developmental psychology, adapting our current schemas to
incorporate new information

Thinking Creatively

• Creativity: the ability to produce new and valuable ideas


• Convergent thinking: narrowing the available problem solutions to determine the
single best solution
• Divergent thinking: expanding the number of possible solutions; creative thinking
that diverges in different directions
• Robert Sternberg and his colleagues believe creativity has five components:
Module 2.2b: Thinking, Problem Solving, Judgments, and
Decision Making: Solving Problems and Making Decisions
• Executive functions: cognitive skills that work together, enabling us to generate,
organize, plan, and implement goal-directed behavior

Problem Solving: Strategies and Obstacles

• Algorithms: a methodical, logical rule or procedure that guarantees solving a


particular problem. Contrasts with the usually speedier – but also more error prone
– use of heuristics
• Heuristics: a simple thinking strategy – a mental shortcut – that often allows us to
make judgments and solve problems efficiently; usually speedier but also more
error-prone than an algorithm
• Insight: a sudden realization of a problem’s solution; contrasts with strategy-based
solutions
o Animals can show insight too
• Confirmation bias: a tendency to search for information that supports our
preconceptions and to ignore or distort contradictory evidence
• Fixation: in cognition, the inability to see a problem from a new perspective; an
obstacle to problem solving
• Mental set: a tendency to approach a problem in one particular way, often a way
that has been successful in the past

Forming Good (and Bad) Decisions and Judgments

• Intuition: an effortless, immediate, automatic feeling or thought, as contrasted with


explicit, conscious reasoning
• Representativeness heuristic: judging the likelihood of events in terms of how well
they seem to represent, or match, particular prototypes; may lead us to ignore other
relevant information.
• Availability heuristic: judging the likelihood of events based on their availability in
memory; if instances come readily to mind (perhaps because of their vividness), we
presume such events are common.
• The Fear Factor
Overconfidence

• Overconfidence: the tendency to be more confident than correct – to overestimate


the accuracy of our beliefs and judgements

Belief Perseverance

• Belief perseverance: the persistence of one’s initial conceptions even after the basis
on which they were formed has been discredited.

The Effects of Framing

• Framing: the way an issue is posed; how an issue is framed can significantly affect
decisions and judgments.
• Nudge: framing choices in a way that encourages people to make beneficial
decisions.
Tim Steadman’s Video
Problem-Solving Strategies

• Algorithms
o Step-by-step, methodical procedures used to solve problems or make
decisions
o Math problems, following directions to a recipe, assembling Ikea furniture
• Heuristics
o Mental shortcuts or simple strategies used to solve problems quickly and
efficiently, often based on past experiences, but they don’t guarantee a
correct solution
o Choosing a line with the fewest people at the store or looking through the
textbook glossary to find a vocabulary term
• Representative Heuristic
o A mental shortcut where people judge the likelihood of something based on
how closely it matches a typical example or stereotype, often ignoring actual
probabilities or statistical information
• Availability Heuristic
o A mental shortcut used to make judgements based on how easily examples
come to mind, often leading to overestimating the likelihood of events that
are recent, vivid, or emotionally charged

Decision-Making Influences

• Mental set
o A cognitive tendency to approach a problem using strategies that have
worked in the past, even when a different method would be more effective
• Framing
o Refers to the way information is presented, which can influence how we
perceive and react to it, affecting our decisions and judgments
• Priming
o The process by which exposure to a specific stimulus influences how we
respond to a related stimulus, often activating associated ideas or concepts
in memory
Obstacles

• Gambler’s Fallacy
o The mistaken belief that if something happens more frequently than usual
during a given period, it will happen less frequently in the future, or vice
versa, despite the events being independent of each other
• Sunk-Cost Fallacy
o Occurs when people continue to invest time, money, or effort into a decision
or project because they have already spent resources on it, even if it no
longer benefits them or the situation has changed

Executive Function

• The mental processes that help us plan, focus attention, remember instructions,
and manage multiple tasks to achieve goals
• Working memory: the ability to temporarily hold and manipulate information in our
minds to complete tasks, solve problems, or make decisions
• Cognitive flexibility: the ability to switch between different thoughts or strategies
and adapt to new situations or changing demands
• Cognitive flexibility: the ability to regulate and suppress impulsive responses,
distractions, or unwanted behaviors to stay focused and act in line with goals

Divergent Thinking

• A cognitive process focused on generating multiple, creative solutions or ideas by


thinking outside the box and exploring different possibilities

Convergent Thinking

• A cognitive process that focuses on narrowing down multiple ideas or solutions to


find a single, best answer using logic and reasoning

Common questions

Powered by AI

The representativeness heuristic leads to biases in decision-making by prioritizing perceived similarities over actual probabilities. People often judge the likelihood of an event by how closely it resembles a particular prototype while ignoring relevant statistical data. This cognitive shortcut can cause individuals to overlook base rate information and make judgments based on superficial attributes rather than comprehensive analysis, which can skew decision outcomes .

Algorithms and heuristics are both strategies used in decision-making, but they differ fundamentally. Algorithms are methodical, logical rules or procedures that guarantee solving a particular problem, though they can be time-consuming. Heuristics, on the other hand, are mental shortcuts that allow for quicker judgments and problem-solving but are more error-prone. While algorithms are more reliable, heuristics are more efficient in complex scenarios where decisions must be made quickly .

Executive functions are critical in decision-making as they encompass the cognitive skills needed for planning, focusing attention, remembering instructions, and managing multiple tasks. These functions allow individuals to organize and implement goal-directed behavior, evaluate various outcomes, and adapt strategies as needed. They are crucial for maintaining cognitive control over impulsive actions and facilitating deliberate, informed choices .

The availability heuristic can lead to overestimations of event likelihood because it is based on examples that readily come to mind. Events that are recent, vivid, or emotionally charged are more easily recalled, causing individuals to presume such events are more common than they actually are. This can skew perception by emphasizing memorable incidents instead of statistically probable events .

Framing affects judgment by altering the way information is presented, thereby influencing perception of risk or opportunity. For instance, if a medical treatment is described in terms of its success rate rather than its failure rate, patients are more likely to perceive it positively. This cognitive bias impacts decision-making, as individuals respond differently depending on whether the information is framed in a positive or negative manner, even if the underlying data remains unchanged .

Cognitive flexibility is essential for adapting to new situations because it allows individuals to switch between different thoughts or strategies and adjust to changing demands. This capability helps in managing new or unexpected challenges by suppressing impulsive responses and distractions, thereby maintaining focus and achieving goals effectively .

Overconfidence can negatively impact decision-making by leading individuals to overestimate the accuracy of their beliefs and judgments. This results in taking greater risks than warranted, ignoring contrary evidence, and making decisions without thorough consideration of all variables. It can also result in persistence with ineffective strategies due to an inflated sense of infallibility .

Belief perseverance occurs when individuals continue to hold onto their initial beliefs even after the evidence supporting those beliefs has been discredited. This can hinder effective decision-making by causing individuals to ignore valid information that contradicts their preconceptions, leading to decisions that are based on outdated or incorrect information instead of current evidence .

Metacognition, or 'thinking about thinking,' plays a crucial role in problem-solving by allowing individuals to evaluate and regulate their mental processes. It enables one to monitor their approach to a problem, recognize when a strategy isn't working, and adjust their methods accordingly. This self-awareness and adaptability help in overcoming obstacles like fixation and mental set, thereby leading to more effective problem-solving .

Convergent thinking is a process that narrows down multiple ideas or solutions to find a single, best answer using logic and reasoning. It involves evaluating the feasibility and practicality of solutions. Divergent thinking, on the other hand, focuses on generating multiple, creative solutions by thinking outside the box. While convergent thinking emphasizes refining and focusing, divergent thinking encourages exploration and innovation .

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