RISO Printer Driver

USER’S GUIDE
for EZ5/EZ3/EZ2/KZ Series

Ms6210-58E
 This document is intended for use by RISO, its authorized dealers and purchasers of the
equipment described herein. While every effort has been made to insure the accuracy of
information contained in this document, RISO, its authorized dealers and their employ-
ees shall not be held responsible for any inaccuracies it may contain.

ALL SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE.

The screens used in this manual are now under development. Therefore, they might be
different from the actual screens.

Reproduction or copying of this manual or any parts without permission is strictly prohibited.
Although every effort has been made to ensure that the contents of this manual are error-
free, please contact us if you notice any errors or other points which should be brought to the
company’s attention.

© Copyright 2016 RISO KAGAKU CORPORATION

● and RISORINC are trademarks or registered trademarks of RISO KAGAKU CORPORATION

in the United States and other countries.
● Microsoft, Windows and Windows Vista are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
● Other corporate names and/or trademarks are either registered trademarks or trademarks of each
company, respectively.
● The screens and content appearing in this manual may differ from the actual product.
● The screens and messages appear in procedures may differ depending on the type of computer and
application.

1
 Preface
Welcome to the high-speed PC printing field presented by RISO printers through RISO Printer Driv-
ers.

The RISO printers, which are designed to operate as a high-speed GDI printer, enable you to print
various documents you create on different computer platforms very speedily, only if an appropriate
RISO Printer Driver is installed in your computer.

The GDI printer, as you know, uses the bit-mapped image data developed on your PC monitor
screen as print data source, enabling you to print the exactly same image as of what you see on your
PC monitor screen in most cases. Besides, it requires no printer font to print document, thus reliev-
ing you of the restrictions on the use of fonts when you create documents on your PC.

The RISO printers can also operate as a network printer under various LAN environments, with an
additional network interface card embedded inside.

KZ cannot be connected via network.

About the Guide Signs

The following advice signs are given to the descriptions which will help a user to avoid unexpected
troubles and obtain the optimum performance of this product.
• IMPORTANT !
Gives you helpful advice for trouble-free operation.

• Gives you tips for more effective use of this product.

2 Preface
Procedure before printing
Before you use the printer at the first time, carry out the installation procedure below.
After installation, follow the basic operation procedure. Then, you can print out the documentation
data.

Installation (When the printer

is used at the first time)

Installing the Printer Driver 1. Preparing for the printer

Install the RISO Printer Driver into Prepare for the printer and put
your computer. ☞Page 8 the print paper suitable for the
original data to be printed out
• Depending on the connecting
onto the standard (multipurpose)
method, your computer needs to be
connected to the printer in advance. tray.

• For the preparation method for the

printer, read the user’s guide of the
RISO printer.

OS Support
This Printer Driver supports following OS:
Windows® 2000*1/Windows® XP (32-bit)/Windows Vista® (32-bit/64-bit)/
Windows® 7 (32-bit/64-bit)/Windows® 8 (32-bit/64-bit)*2/
Windows® 8.1 (32-bit/64-bit)*2/Windows® 10 (32-bit/64-bit)*2
*1 This operating system is not available for KZ.
*2 Only compatible with desktop app.

Procedure before printing 3

 Basic operation

Printing
*USB Flash Drive OK
*USB Flash Drive

2. Setting 3. Printing 4. Completion of printing

Open the data you want to print Open the [Print] dialog box on your The printer receives the data and
out with your computer, select PC and click [OK]. The data is makes master and prints out the
your Printer Driver (or the USB transmitted to the printer or stored data.
flash-via-Printer Driver) and make in the *USB Flash Drive.
settings for printing. To print from a *USB Flash Drive,
connect the USB Flash Drive to
To print from a *USB Flash Drive, the printer.
connect the USB Flash Drive to
your computer.

*Only EZ5 series has a feature of printing with USB Flash Drive.

4 Procedure before printing

Connecting Methods and Printer Driver types
The types of Printer Drivers are as follows:
Printer Driver
USB flash-via-Printer Driver
Choose the Printer Driver to install according to your environment.

■ The environment for being connected via cable

In the following environment, the Printer Driver should be used.

● When connected via USB cable ☞Page 9

USB cable

● When connected via network ☞Page 25

Network cable

Hub

This option is not available for KZ.

■ The environment for not being connected via cable ☞Page 36

Save the data to the USB Flash Drive by using the USB flash-via-Printer
Driver. Connect the USB Flash Drive to the printer to print out the data.

USB Flash
Drive

• Even in the environment where the printer and your computer are
connected via cable, the data can be printed by using USB Flash
Drive.
• USB Flash Drive cannot be used for the EZ3/EZ2/KZ series.

Connecting Methods and Printer Driver types 5

 Table of Contents
Preface ....................................................................... 2
Procedure before printing ........................................... 3
Connecting Methods and Printer Driver types ............ 5
Table of Contents ........................................................ 6

Installing the Printer Driver

■ USB Connection .............................................. 9
Installing the Printer Driver ......................................... 9
Creating a USB port ................................................. 23
USB Device Association ........................................... 24
■ Network Connection ..................................... 25
Connecting with PC ................................................. 25
Installing the Printer Driver ....................................... 26
■ USB Flash Drive Output ............................... 36
About USB Flash Drive ............................................. 36
Installing the USB flash-via-Printer Driver ................ 36
Create a Folder ......................................................... 42
Printing a test page ................................................... 43

Working with the Printer Driver

■ Changing the Printer Driver Configuration ... 46
■ Sending and Printing Data ........................... 51
■ Setting the Print Conditions ........................ 54
[Guide] Tab ............................................................... 55
[Image] Tab ............................................................... 63
[Extensions] Tab ....................................................... 66
■ Creating a RISORINC-format file ................. 69
Creating RISORINC Files Using the
Layout Feature ......................................................... 71

Uninstalling the Printer Driver

■ Uninstall the Printer Driver .......................... 73
Manually installing / uninstalling the Printer Driver
For Windows 2000 / Windows XP
■ Manual installation ........................................ 78
In the case of connection via USB cable .................. 78
In the case of network connection/
USB Flash Drive output ............................................ 79
■ Manual uninstallation ................................... 80
For Windows Vista
■ Manual installation ........................................ 81
In the case of USB cable connection........................ 81
In the case of network connection /
USB Flash Drive output ............................................ 82
■ Manual uninstallation ................................... 84
6 Table of Contents
 For Windows 7
■ Manual installation ....................................... 85
In the case of USB cable connection........................ 85
In the case of network connection /
USB Flash Drive output ............................................ 86
■ Manual uninstallation ................................... 88
For Windows 8/Windows 8.1
■ Manual installation ....................................... 89
In the case of USB cable connection........................ 89
In the case of network connection /
USB Flash Drive output ............................................ 90
■ Manual uninstallation ................................... 92
For Windows 10
■ Manual installation ....................................... 93
In the case of USB cable connection........................ 93
In the case of network connection /
USB Flash Drive output ............................................ 94
■ Manual uninstallation ................................... 96
Appendix
Troubleshooting Tips ................................................ 98
Error Message on PC’s Display ..................... 98
Operation Problems ....................................... 99

Table of Contents 7
 Installing the
Printer Driver
The method of installing the Printer Driver using the installer is
described here.
■ USB Connection ........................................ 9
Installing the Printer Driver ..................... 9
Creating a USB port .............................. 23
USB Device Association ....................... 24
■ Network Connection ................................ 25
Connecting with PC ............................. 25
Installing the Printer Driver ................... 26
■ USB Flash Drive Output .......................... 36
About USB Flash Drive ......................... 36
Installing the USB flash-via-Printer Driver ... 36
Create a Folder ..................................... 42
Printing a test page ............................... 43

8 Installing the Printer Driver

 USB Connection

■ USB Connection
Installing the Printer Driver
This section describes how to install the Printer Driver for windows supporting
the Plug&Play installation when your computer and the RISO printer are con-
nected via USB cable.
IMPORTANT!
• You are required to have the administrator’s privilege to install the printer driver
program in your computer.
• This Printer Driver does not support server OS or printer sharing.
• Use a commercially available USB cable (Hi-speed USB, 3m or less).

For Windows Vista/Windows 7/Windows 8/Windows 8.1/Windows 10

To update the Printer Driver, change cable connections or reinstall a Printer
Driver of the same series, deletion of the driver package is required. Uninstall
the installed Printer Driver manually before new installation. "Manual
uninstallation" (Page 84)

Make sure that the printer is turned off and that the computer and
printer are not connected by a USB cable.

IMPORTANT!
At some point during the installation procedure (step 7/8) you will need to connect the
USB cable and turn the printer on.

For Windows Vista(64-bit)/Windows 7(64-bit), create a USB port (Page

23) in advance.

Insert the [RISO Printer Driver] CD-ROM into your computer's CD-
ROM drive.
The installer is started. If the installer does not start up, double-click on the
[Setup(.exe)] file in the folder below.
For Windows (32-bit):
(CD-ROM):[Windows 32-bit] folder
For Windows (64-bit):
(CD-ROM):[Windows 64-bit] folder
If the [User Account Control] dialog appears, click [Yes] or [Allow] (for Windows
Vista).

Installing the Printer Driver 9

 USB Connection

Select your language from the drop-down list, then click [OK].

Click [Install].

Click [Next].

For Windows Vista(64-bit) or Windows 7(64-bit), go to Step (Page 16).

10 Installing the Printer Driver

 USB Connection

Select [Connect with USB cable].

Click [Next].

For Windows 8/Windows 8.1/Windows 10, go to Step (Page 19).

The [USB Port Settings] dialog box appears.

Turn on the RISO printer.

Installing the Printer Driver 11

 USB Connection

Connect the computer to the RISO printer with an USB cable (Hi-
Speed USB, 3 m or less).

Select the printer name you just connected.

12 Installing the Printer Driver

 USB Connection

Click [Next].

When selected Printer Driver has already been installed in Windows 2000/
Windows XP, [Installation Method] dialog appears. Click [Next].

Click [Next].
You can also change the name of the printer.

Installing the Printer Driver 13

 USB Connection

Click [Install].

When the [Digital Signature Not Found], [Windows Logo Approval Test] or
[Windows Security] dialog appears, continue with installation.

[Do you want to print a test page?] appears, then click [Yes].
Set A4/Letter paper in the printer beforehand.

Check the test print was properly printed and click [OK].

14 Installing the Printer Driver

 USB Connection

Click [Display the ReadMe file].

The ReadMe file is opened. Be sure to read all the instructions and notes on it.

Click [Finish].
Be sure to restart the computer before using the Printer Driver. If you have
checked [Restart immediately], the computer will be shut down and restarted
when you click [Finish].

When [Found New Hardware Wizard] is displayed, click [Cancel].

Then remove the [RISO Printer Driver] CD-ROM from the CD-ROM
drive of your computer.
IMPORTANT!
Keep the removed CD-ROM at hand.

Printer driver installation is now completed.

If using Windows Vista(64-bit)/Windows 7(64-bit), associate USB Devices
(Page 24) continuously.

Installing the Printer Driver 15

 USB Connection

For Windows Vista(64-bit) or Windows 7(64-bit)

Select [Connect using another connection method].

Click [Next].

Select the printer name you just connected.

16 Installing the Printer Driver

 USB Connection

Click [Next].

When selected Printer Driver has already been installed, [Installation Method]
dialog appears. Click [Next].

Select a USB port.

Select [Existing Port], and then [USB***].

Installing the Printer Driver 17

 USB Connection

Click [Next].

Click [Next].
You can also change the name of the printer.

Return to Step (Page 14).

18 Installing the Printer Driver

 USB Connection

For Windows 8/Windows 8.1/Windows 10

Select the printer name you just connected.

Click [Next].

Installing the Printer Driver 19

 USB Connection

Click [Install].

[Windows Security] dialog appears, continue with installation.

The [USB Port Settings] dialog box appears.

Click [OK].

Turn on the RISO printer.

20 Installing the Printer Driver

 USB Connection

Connect the computer to the RISO printer with an USB cable (Hi-
Speed USB, 3 m or less).

Click [Display the ReadMe file].

The ReadMe file is opened. Be sure to read all the instructions and notes on it.

Installing the Printer Driver 21

 USB Connection

Click [Finish].
Be sure to restart the computer before using the Printer Driver. If you have
checked [Restart immediately], the computer will be shut down and restarted
when you click [Finish].

Open the print folder.

Open the “Apps” screen and click [Control Panel]-[Hardware and Sound]-[De-
vices and Printers].

Open the properties of the printer to which the Printer Driver has
been installed.
Right-click on the icon of the printer, and select [Printer Properties] in the
displayed menu.

Click [Print Test Page].

When a message appears, wait for a few seconds and click [Close].

Then remove the [RISO Printer Driver] CD-ROM from the CD-ROM
drive of your computer.
IMPORTANT!
Keep the removed CD-ROM at hand.

Printer driver installation is now completed.

22 Installing the Printer Driver

 USB Connection

Creating a USB port

To install the printer driver in Windows Vista(64-bit) or Windows 7(64-bit) with
the USB cable, it is necessary to create a USB Port and associate USB De-
vices.
IMPORTANT!
Create a USB port before installing the printer driver.

Turn the power of the printer on, and connect the USB cable to the
printer.

Start your computer.

Connect the USB cable to your computer.

A USB port is automatically created. Check the USB port in Step and after.

IMPORTANT!
Make sure that the message “Device driver software was not successfully
installed” appears. This message appears in the dialog box for Windows Vista
and in the task tray of Windows 7.

When “Found New Hardware Wizard” appears in Windows Vista, select “I'll
recheck later.”

Open [Print Server Property].

For Windows Vista:
1 Click on the [Start] icon-[Control Panel]-[Hardware and Sound] and [Print-
ers] to open the [Printers] folder.
2 Right-click on a blank area in the folder to display the menu and select [Run
as administrator] - [Server properties] from the menu.
For Windows 7:
1 Click on the [Start] icon-[Control Panel]-[Hardware and Sound] and [De-
vices and Printers] to open the [Devices and Printers] folder.
2 Click on the existent printer and click [Print server properties] at the top of
the window.

Click on the [Ports] tab and make sure that the [USB***] port is
located in the [Ports on this server].
Record this port name because the name should be selected to install the
printer driver.

Disconnect the USB cable from your computer.

Installing the Printer Driver 23

 USB Connection

USB Device Association

IMPORTANT!
Associate the USB device after installing the printer driver.

Connect the printer and your computer with a USB cable.

The USB device is automatically associated with your computer. Check the
result of the USB device association in Step and after.
Activate [Device Manager].
Click [Start] icon-[Control Panel]-[Hardware and Sound]-[Device Manager].

Click [View] in the menu and place a checkmark in the [Show hid-
den devices] checkbox.

Click [Printers] in the list and check that the newly installed printer
is registered.

Open [Devices and Printers] and check that the newly installed
printer is registered.

24 Installing the Printer Driver

 Network Connection

■ Network Connection
(This option is not available for KZ)
Connecting with PC
Optional network interface card, “RISO Network Card” is required when con-
necting the computer to the RISO printer through network to use as a net-
work printer.

In advance, connect the RISO printer to the network and configure printer
network settings (ex. IP address). For details, see RISO Network Card User's
Guide (contained in RISO Network Card SOFTWARE CD-ROM).
Use a commercially available Ethernet cable (10BASE-T or 100BASE-TX)
appropriate for your network environment.
IMPORTANT!
Use an Ethernet cable specified with category 5 or more.

■ When your RISO printer is connected with one PC

Network cable

Ethernet port for your RISO printer

■ When your RISO printer is connected on network

Hub Network cable

Ethernet port for your RISO printer

Installing the Printer Driver 25

 Network Connection

Installing the Printer Driver

This section describes how to install the RISO Printer Driver when the com-
puter is connected to the RISO printer through network.
IMPORTANT!
• You are required to have the administrator’s privilege to install the Printer Driver
program in your computer.
• This Printer Driver does not support server OS or printer sharing.

Insert the [RISO Printer Driver] CD-ROM into your computer's CD-
ROM drive.
The installer is started. If the installer does not start up, double-click on the
[Setup(.exe)] file in the folder below.
For Windows (32-bit):
(CD-ROM):[Windows 32-bit] folder
For Windows (64-bit):
(CD-ROM):[Windows 64-bit] folder

If the [User Account Control] dialog appears, click [Yes] or [Allow] (for
Windows Vista).

Select your language from the drop-down list, then click [OK].

26 Installing the Printer Driver

 Network Connection

Click [Install].

Click [Next].

Select [Connect using another connection method].

Installing the Printer Driver 27

 Network Connection

Click [Next].

Select the printer name you just connected.

Click [Next].

28 Installing the Printer Driver

 Network Connection

When selected Printer Driver has already been installed, [Installation Method]
dialog appears. Click [Next].

Add the network port.

1) Select [Create a New Port], and then [Standard TCP/IP Port].

2) Click [Create].
The [Add Standard TCP/IP Printer Port Wizard] dialog box appears.

Installing the Printer Driver 29

 Network Connection

3) Click [Next].

4) Enter the IP address of your printer.

Port name will be entered automatically.

5) Click [Next].

30 Installing the Printer Driver

 Network Connection

6) Select [Custom] and click [Settings].

7) Select [LPR] for [Protocol], input “lp” as the [Queue Name] under [LPR
port], and place a checkmark in the [LPR Byte Counting Enabled] checkbox.

This installation procedure assumes that the RISO printer is connected to

the network using the dedicated network interface card, RISO Network Card
(option). When connecting to a commercial print server etc. on the network,
refer to the instruction manual provided by the manufacturer. After the LPR
function is added, your computer requires restarting. Therefore, be sure to
store the necessary data in your computer before carrying out the operation.
Follow the instruction manual of Windows OS or Help for details.

IMPORTANT!
The images may not be printed properly if [LPR Byte Counting Enabled] is not se-
lected.

Installing the Printer Driver 31

 Network Connection

8) Click [OK].

9) Click [Next].

10) Click [Finish].

32 Installing the Printer Driver

 Network Connection

Click [Next].
You can also change the name of the printer.

Click [Install].

When the [Digital Signature Not Found], [Windows Logo Approval Test] or
[Windows Security] dialog appears, continue with installation.

[Do you want to print a test page?] appears, then click [Yes].
Set A4/Letter paper in the printer beforehand.
Load paper with the short edge first.

Installing the Printer Driver 33

 Network Connection

Check the test print was properly printed and click [OK].

Click [Display the ReadMe file].

The ReadMe file is opened. Be sure to read all the instructions and notes on it.

Click [Finish].
Be sure to restart the computer before using the Printer Driver. If you have
checked [Restart immediately], the computer will be shut down and restarted
when you click [Finish].

34 Installing the Printer Driver

 Network Connection

Then remove the [RISO Printer Driver] CD-ROM from the CD-ROM
drive of your computer.
IMPORTANT!
Keep the CD-ROM at hand.

Installing the Printer Driver 35

 USB Flash Drive Output

■ USB Flash Drive Output (only for EZ5 series)

About USB Flash Drive
● Use USB Flash Drive of mass storage class. Depending on the type of
USB Flash Drive, the Printer Driver may not work properly.
● When connecting or removing USB Flash Drive, insert it or pull it out
slowly by using the correct method.
● When USB Flash Drive data is damaged by natural disaster or contin-
gency, the data saved in the USB Flash Drive cannot be guaranteed. It is
recommended to back up important data with your computer with which
the data has been created.

Installing the USB flash-via-Printer Driver

This section describes how to install the USB flash-via-Printer Driver when
using a USB Flash Drive to print.
(Regarding the procedure for manual installation, see page 77.)

IMPORTANT!
• You are required to have the administrator’s privilege to install the Printer Driver
program in your computer.
• This Printer Driver does not support server OS or printer sharing.

Insert the [RISO Printer Driver] CD-ROM into your computer's

CD-ROM drive.
The installer is started. If the installer does not start up, double-click on the
[Setup(.exe)] file in the folder below.
For Windows (32-bit):
(CD-ROM):[Windows 32-bit] folder
For Windows (64-bit):
(CD-ROM):[Windows 64-bit] folder

If the [User Account Control] dialog appears, click [Yes] or [Allow] (for Windows
Vista).

36 Installing the Printer Driver

 USB Flash Drive Output

Select your language from the drop-down list, then click [OK].

Click [Install].

Click [Next].

Installing the Printer Driver 37

 USB Flash Drive Output

Select [Use a USB flash drive to print].

Click [Next].

Select the printer name that has the part "USB flash" at the end.

38 Installing the Printer Driver

 USB Flash Drive Output

Click [Next].

When the selected Printer Driver is already installed, “Installation Method”

dialog box appears, click [Next].

Installing the Printer Driver 39

 USB Flash Drive Output

Click [Next].

You can also change the printer name.

When changing the printer's name, we recommend to leave (USB flash) in
the name.

Click [Install].

When the [Digital Signature Not Found], [Windows Logo Approval Test] or
[Windows Security] dialog appears, continue with installation.

The following message appears, click [OK].

Please refer to “Create a Folder” and “Printing a test page” for output of test
page on USB Flash Drive.

40 Installing the Printer Driver

 USB Flash Drive Output

Click [Display the ReadMe file].

The ReadMe file is opened. Be sure to read all the instructions and notes on it.

Click [Finish].
Be sure to restart the computer before using the Printer Driver. If you have
checked [Restart immediately], the computer will be shut down and restarted
when you click [Finish].

Then remove the [RISO Printer Driver] CD-ROM from the CD-ROM
drive of your computer.
IMPORTANT!
Keep the removed CD-ROM at hand.

Printer driver installation is now completed.

Create a dedicated folder in USB Flash Drive continuously. (Page 42)

Installing the Printer Driver 41

 USB Flash Drive Output

Create a Folder
IMPORTANT!
When printing by using USB Flash Drive, be sure to create a dedicated folder in USB
Flash Drive. Printing is disabled from the USB Flash Drive for which a dedicated folder
has not been created.

Instead of the following procedure, you can create a dedicated folder

by connecting USB Flash Drive to the printer.

Connect the USB Flash Drive to the computer.

Display the [Print] dialog box.

Open the original data to print on your computer, select [Print] from the [File]
menu.

Select the printer to which the Printer Driver has been installed.
Be sure to select the USB flash-via-Printer Driver.

Click [Properties].

Check that [USB print] has been selected in [Destination], and click
[Storage tag].

When a message appears, click [Yes].

The dedicated folder is created in the USB Flash Drive.

42 Installing the Printer Driver

 USB Flash Drive Output

Click [OK].

Next, print a test page.

IMPORTANT!
When changing the name of the folders in USB Flash Drive or moving the original
data, use the RISO USB PRINT MANAGER.
For details, see the "RISO Utility Software User's Guide".

Printing a test page

IMPORTANT!
Use the USB Flash Drive for which a dedicated folder (Page 42) has been created in
advance.

Open the print folder.

For Windows 2000/Windows XP:
Select [Printers and Faxes] from the [Start] menu and open the [Printers and
Faxes] folder.
For Windows Vista:
Click on the [Start] icon-[Control Panel]-[Hardware and Sound]-[Printers] and
open the [Printers] folder.
For Windows 7:
Click on the [Start] icon-[Control Panel]-[Hardware and Sound]-[Devices and
Printers] and open the [Devices and Printers] folder.
For Windows 8/Windows 8.1:
Open the “Apps” screen and click [Control Panel]-[Hardware and Sound]-[De-
vices and Printers] and open the [Devices and Printers] folder.
For Windows 10:
Right-click on the [Start] icon and click [Control Panel]-[Hardware and Sound]-
[Devices and Printers] and open the [Devices and Printers] folder.

Open the properties of the printer to which the USB flash-via-Printer

Driver has been installed.
Right-click on the icon of the printer (USB flash), and select [Printer Properties]
or [Properties] (for Windows 2000/Windows XP/Windows Vista) in the displayed
menu.

Click [Print Test Page].

Installing the Printer Driver 43

 USB Flash Drive Output

When a message appears, wait for a few seconds and click [OK].
The data of the test page is saved in USB Flash Drive.

Remove the USB Flash Drive from your computer, and connect it
to the printer.

On the touch panel of the printer, touch [USB Job List].

Select [Test page] of [1_usb_folder], and touch [Retrieve].

Test Page

Press the Start key.

Set A4/Letter paper in the printer beforehand.
A test page is printed.
Load paper with the short edge first.

44 Installing the Printer Driver

Working with the
Printer Driver
■ Changing the Printer Driver
Configuration ........................................... 46

■ Sending and Printing Data ..................... 51

■ Setting the Print Conditions ................... 54

[Guide] Tab ........................................... 55
[Image] Tab ........................................... 63
[Extensions] Tab ................................... 66
■ Creating a RISORINC-format file ............ 69
Creating RISORINC Files Using
the Layout Feature ................................ 71

Working with the Printer Driver 45

 Changing the Printer Driver Configuration

■ Changing the Printer Driver Configuration

For customized use, register optional devices, frequently-used custom pa-
per size, print color, and color information. If you do not change the Printer
Driver configuration, you will not be able to select the corresponding option
when specifying the print conditions of your print job.
The screen shots of the Printer Driver shown here are taken from
Printer Driver. (Not USB flash-via-Printer Driver)

Open the printer folder.

For Windows 2000/Windows XP:
Select [Printers and Faxes] from the [Start] menu and open the [Printers and
Faxes] folder.
For Windows Vista:
Click on the [Start] icon-[Control Panel]-[Hardware and Sound]-[Printers] and
open the [Printers] folder.
For Windows 7:
Click on the [Start] icon-[Control Panel]-[Hardware and Sound]-[Devices and
Printers] and open the [Devices and Printers] folder.
For Windows 8/Windows 8.1:
Open the “Apps” screen and click [Control Panel]-[Hardware and Sound]-
[Devices and Printers] and open the [Devices and Printers] folder.
For Windows 10:
Right-click on the [Start] icon and click [Control Panel]-[Hardware and Sound]-
[Devices and Printers] and open the [Devices and Printers] folder.

Open the [Configuration] tab of the [Properties] dialog box.

Right-click on the corresponding RISO printer icon in the Printer folder and
select [Printer properties] or [Properties] (for Windows 2000/Windows XP/
Windows Vista) in the displayed menu. Then click [Configuration] in the
[Properties] dialog box.

Optional device*1, *2

Color information*1, *2

Custom Paper Entry

Printer Color Entry*2

*1 [Storage Memory] under [Optional device] and [Color information] do not

appear in the USB flash-via-Printer Driver.
*2 [Optional device], [Print Color Entry] and [Color information] do not ap-
pear in KZ.

46 Working with the Printer Driver

 Changing the Printer Driver Configuration

Select the optional devices with which your RISO printer is

equipped.
Mark the check boxes of the optional device concerned.
You cannot select this option without any optional devices connected.
Sorter*
Select the sorter which is connected to your RISO printer.
Job Separator
Select [On] if your RISO printer is equipped with the Job Separator.
Storage Memory* (USB flash-via-Printer Driver is not available)
Select [On] if your RISO printer is equipped with the Document Storage Card.

* This option is not available for EZ3/EZ2 series.

Register paper and colors when needed.

Registering Custom Paper Size as Standard
You can register custom paper sizes as standard in the [Custom Paper List]
dialog box, which can be opened by clicking [Custom Paper Entry] in the
[Configuration] tab of the [Properties] dialog box. The custom paper sizes
can be named and displayed in the standard paper size list of the [Guide]
tab.

1) Click [Custom Paper Entry] to display the [Custom Paper List] dia-
log box.
2) Click [Add].
The [Customer Paper - Add] dialog box appears.

Working with the Printer Driver 47

 Changing the Printer Driver Configuration

3) Enter the width, length and name and click [OK].

The registered name appears in the dialog box.
• The length of the name can be up to 30 characters.
• You can change the unit of length from “mm” to “inch”.

Height (Length)

Feed direction

Width Paper

4) Click [OK].
The [Customer Paper - Add] dialog box is closed and the paper size name
which has just been registered is added to the [Custom Paper List] dialog
box.
You can save the information of your customer paper size as a Custom Pa-
per Entry information file (.udp extension) by clicking [Save]. If you want to
register the custom paper size from the Custom Paper Entry information file,
click [Open] to select the file.

IMPORTANT!
Even if you use the paper types that are registered in the Custom Paper List, it may
not pass trough the machine depending on such factors as the paper quality, ambi-
ent conditions and storage conditions.
• Entry of the name and dimensions will help you when you select the paper
size.
• The registrable paper size varies with the printer you use. For details, see
the user’s guide of your printer.
• When changing the name and/or dimensions of a custom paper size,
select the corresponding name from the list and click [Edit]. When delet-
ing a custom paper size, select the corresponding name from the list and
click [Delete].

48 Working with the Printer Driver

 Changing the Printer Driver Configuration

Register the Print Colors

Register the all print colors which your RISO printer can provide.
The print colors registered are displayed in the Print Color drop-down list in
the [Guide] tab (See page 55).
* This option is not available for KZ.

1) Click [Print Color Entry] to open the [Print Color Entry] dialog box.
2) Select the colors you have on your RISO printer from the [Color List]
in the [Print Color Entry] dialog box, and click [Add].

3) Click [OK].

Color Information (Network Connection only)

Make your choice for auto detection of color information.
* This option is not available for KZ.
Check box selected : Detection of the color information of the print
color mounted on the printer is made every time
you open the printer’s properties to reflect the
information on the [Color Label] for the Printer
Driver.
For printing process without opening the printer’s
properties, detection of color information is made
prior to printing process, and the data is output
with the print color mounted on the printer by
tem porarily reflecting the printer drive settings.
Check box not selected : Color information is updated only when you click
[Refresh] of the [Guide] tab.

Working with the Printer Driver 49

 Changing the Printer Driver Configuration

Reference

You need to make an entry for this field when detection is made for the color
(colour) information of the cylinder (drum) mounted on the printer.

IP Address
Enter the IP address of your RISO printer which is connected.

Click [OK].
The new Printer Driver configuration is confirmed and the [Properties] dialog
box is closed.

50 Working with the Printer Driver

 Sending and Printing Data

■ Sending and Printing Data

Follow the procedures given below to print out document data directly
on your RISO printer.

If the corresponding RISO Printer Driver has not been installed in your
computer yet, install it first, referring to the section “Installing the Printer
Driver” on page 8.
IMPORTANT!
• The maximum print area is different depending on the model of RISO printer.
If you want to know the maximum print area of your document, consult the
user’s guide of your RISO printer.
• For other limitations, also read the user’s guide of your RISO printer.

Turn on your RISO printer and load paper.

Load the proper paper to be printed.

Specify the print job in the [Print] dialog box.

Turn on your computer and start Windows.
Open the document file to be printed, select [Print] in the [File] menu to
open the [Print] dialog box.

Select a Printer Driver.

Select a Printer Driver that supports your printer from the [Printer Name] list.

To print from a USB Flash Drive, select [Printer Name (USB flash)] and
connect the USB Flash Drive to your computer. (Only for EZ5 series)

Working with the Printer Driver 51

 Sending and Printing Data

Check print conditions.

• Specify the number of copies to be printed within the following
range : 1 to 9,999.
• Never fail to deselect the [Collate] box. If it is selected, the master-
making operation will be repeated for every copy.

The displayed items in the [Print] dialog box vary depending on the application
software.

Remove the check mark for

[Collate].

IMPORTANT!
If you want to print a file consisting of several pages, and the file include dif-
ferent paper sizes or page directions, printing may fail when you choose [All]
for the paper range. Specify page numbers to print for those of same page size
or direction.

If you want to set additional print conditions for the current print job ;
Open the [Properties] dialog box by clicking [Properties] in the [Print] dialog
box.

Some printer settings are not available depending on access privi-

leges.

[Guide] Tab (refer to page 55 for detailed settings)

IMPORTANT!
Settings of paper size and page direction
for this tab should be identical with those
in the application software to be used.

52 Working with the Printer Driver

 Sending and Printing Data

[Image] Tab (refer to page 63 for detailed settings)

[Extensions] Tab (refer to page 66 for detailed settings)

If no settings are required, leave this tab

as “<Open>” or make no changes.
(Printing will be done according to the
setting of your RISO printer.)
If you want to customize settings, be
sure to refer to the user’s guide of your
RISO printer for the relevant section.

Start printing.
Click [OK] in the [Print] dialog box.
The selected document file data is then transmitted to your RISO printer and
printed out there as specified in the previous step.

When using a USB Flash Drive, data is output to the USB Flash Drive. Dis-
connect the USB Flash Drive from the computer, connect it to the printer and
print the data. For printing procedures, see the printer user's guide.

Working with the Printer Driver 53

 Setting the Print Conditions

■ Setting the Print Conditions

You can set various print conditions over the tabs in the [Properties]
dialog box.
To open this dialog box, click [Properties] in the [Print] dialog box.
IMPORTANT!
Some Printer Driver settings are disabled by the settings.

Printer Driver USB flash-via-Printer Driver

USB print USB print

Printer Driver Settings Print Only Storage Only
(Manual) (Auto process)

180-degree rotation Enable Disable Disable Enable

[Guide] Tab Program printing Enable Disable Disable Enable
Process Enable Disable Disable Enable
Sorter control Enable Disable Disable Enable
Job separator Enable Disable Disable Enable
Print speed Enable Disable Disable Enable
Print density Enable Disable Disable Enable
[Extensions] Tab
Output the data after
Enable Disable Disable Enable
initializing printer

Interval printing Enable Disable Disable Enable

Ink saving Enable Enable Enable Enable
Activate the Confidential
mode after job completes Enable Disable Disable Enable
ID print Enable Enable Enable Disable

Enable : Printer Driver's setting is active.

Disable : Printer Driver's setting is disabled (or cannot be set.) Set with printer's con-
trol panel when printing.
Only EZ5 series has a feature of printing with USB Flash Drive.

54 Working with the Printer Driver

 Setting the Print Conditions

[Guide] Tab

1
2

5
6
7
8

Settings 1 Color 5 Output

Print color Number of Copies
Refresh Program printing
Process
2 Original Destination
Size Storage tag
Orientation
6 Restore Default
3 Paper
Output size 7 Help
4 Layout 8 About...
Page layout
Page order
Margin-plus
180-degree rotation

Working with the Printer Driver 55

 Setting the Print Conditions

1 Color This option is not available for KZ.

Print color
When color information is acquired by executing [Refresh], the color that
has been set in the printer is automatically set, and the character of the color
name is displayed in blue. This operation is convenient for checking what
colored drum is currently set.
When the information has not been acquired, display the drop-down list by
clicking [▼], and manually select the color that has been set for the printer.

[Refresh] (Only in the case of network connection)

■ It is necessary to set [Color information] - [Reference] on the [Con-
figuration] tab (Page 46).
When [Refresh] is clicked, the color information that has been set to the printer
is reflected on the Printer Driver. When the information is acquired, the char-
acter of the color name of the Printer Driver is displayed in blue.

IMPORTANT!
To appropriately update the ink color, the RISO Network Card monitoring tool
needs to be started in advance.

2 Original Size
You can specify a desired paper size in either “Standard” or “Custom” box as
a frequently-used one. The factory-set paper size is “Standard: Letter 8.5 ×
11 inch” or “A4 210 × 297mm”.
– Changing the standard paper size setting
When using any other standard size of paper than the displayed one, click
[▼] to display a list of paper sizes and select a desired one by highlighting it.

IMPORTANT!
When paper is fed with the long edge first, select the paper size whose name
contains the word “-R”.
Be sure to specify the same page direction which was set in the application
software used when creating the document data.
– Changing the custom paper size setting
When using any other custom-size paper than the displayed one, select
[custom] and enter its width and length in the boxes. If desired to change the
unit of length from “inch” to “mm”, click [▼] next to the same box and high-
light [mm].
• The range of paper size you can specify here depends on the specifica-
tions of your RISO printer.
• You can name custom-size paper and register it in the list of standard
paper sizes. See “Registering Custom Paper Size as Standard” on page
47 for the registration procedure.
• In some application software, inputs in [Custom] column might be ignored.
In such a case, register the non-standard size paper. (See page 47)

56 Working with the Printer Driver

 Setting the Print Conditions

Orientation
You are required to select the same page direction as of original document
data here. The factory-set page direction is “Portrait”.
When paper is fed with the wide edge first, however, the page direction speci-
fied here should be opposite to that of original document data, i.e. “Portrait”
to “Landscape” and “Landscape” to “Portrait”.

IMPORTANT!
Be sure to specify the same page direction which was set in the application
software used when creating the document data.

3 Paper Output size

Select the paper size for printing.
If you do not use scaling, select [Same as original].
If you select paper size different from the original text, scaling will be done
from 50% to 200%.

4 Layout Page layout

You can print the data of two or more pages on one sheet of paper.
Standard : No Multi-up (single) or (plural) printing is conducted.
Multi-up (Single) : Print two or four copies of a single document on one
sheet of paper.
Multi-up (Plural) : Print two or four different text pages on one sheet of
paper.
Multi-Up (Single) Multi-Up (Plural)
D
C
A A B A B
A
A A A C D

Page order
Set the order of the original. You can select when conducting multi-up printing.
2 in 1: Select from Ascending/Descending.
4 in 1: Select from Horizontal-Ascending/Vertical-Ascending/Horizontal-
Descending/Vertical-Descending.

Working with the Printer Driver 57

 Setting the Print Conditions

Margin-plus
If you select this check box, printing will be done in a 95% scaling.

180-degree rotation
You can rotate print images by 180 degrees by activating this option. Select
the check box to activate it.

IMPORTANT!
This option is also available on the control panel of your RISO printer. Make
sure it is not activated on both sides at the same time. If it is, this option will be
canceled.

5 Output Number of Copies

You can use this field to specify the number of copies if no field is prepared
for print quantity entry in your application software. When the number of
copies can be specified in the [Print] dialog box of the application software,
on the other hand, you can ignore this setting because it has no effect on
printing operation.

Program printing
This option is not available for EZ3/EZ2/KZ series.
Printing jobs are conducted in sets of copies. One set should contain at least
one page. By selecting program printing, you can click [Settings]. Click [Setting]
to open [Program printing] dialog box.

Copies : Enter the value for number of pages per set to be printed.
Sets : Enter the value for number of sets to be printed.
Reset : Returns Copies and Sets to their defaults.
Job Separation : When the Tape is selected, the tape is inserted into each
group. (Optional job separator should be mounted on
your RISO printer.)

58 Working with the Printer Driver

 Setting the Print Conditions

Process
You can specify how to process your print jobs on your RISO printer, i.e. to
complete them without interruption or to interrupt them after a specified pro-
cess step. By interrupting your print jobs, you can check print position and
quality with test prints before printing process or change the print job flow
according to your print requirements. Click on the [▼] bar and select a de-
sired process flow from the displayed list. The available process flows are as
follows :

Full Auto:
To complete print jobs without operator involvement on your RISO printer.
No pause is made between master-making and printing processes until the
end of print jobs.
Semi-Auto (Print):
To interrupt print jobs before each master-making process, thus allowing
you to handle a stack of printed copies, especially for duplex printing. You
can view the page image on the LCD of the printer to check what you are
about to print.
Semi-Auto (Master):
To interrupt print jobs before each printing process, thus allowing you to
check a sample print.
Manual:
To interrupt print jobs before each process step, i.e. both master-making and
printing processes.

IMPORTANT!
• For the Printer Driver, [Process] is available only when you select [Print
Only]. (See Page 60) (The setting is not valid for [Storage Only].) For stored
data, set the [Process] mode from the printer display when the data is acti-
vated.
• For the USB flash-via-Printer Driver, master-making/printing is executed ac-
cording to the [Process] setting made here when [Destination] (Page 60) is
set to [USB print (Auto process)]. For that reason, when [Semi-Auto (Print)]
or [Manual] is selected, master-making does not start automatically.

Working with the Printer Driver 59

 Setting the Print Conditions

Destination
(For the Printer Driver)
■ The [Destination] is displayed only when your RISO printer is equipped
with the storage memory (DM-128CF).
When you install the Printer Driver, open the [Properties] dialog box, and
you can select the storage memory to be installed or not installed from the
[Configuration] tab. (See page 46)

Click [▼] to view the drop-down list and select the destination.
Print Only
Send the data to your RISO printer, and start printing in the auto process.
Stored data will be automatically erased after the print job is done.
Print & Storage*
The print job is processed and the data is stored in the printer. You can
reactivate the stored data on your RISO printer at anytime you like.
Storage Only*
Send the data to your RISO printer to be stored. You can reactivate the stored
data on your RISO printer at anytime you like.
* This option is not available for EZ3/EZ2/KZ series.

(For the USB flash-via-Printer Driver )

Only for EZ5 series

Click [▼] to open the drop-down list, and set the destination.
USB print (Manual)
Data is output to the USB Flash Drive. A folder for storing the data in the
USB Flash Drive data can be selected.(Page 61)
USB print(Auto process)
Data is sent to the USB Flash Drive. It is printed according to the [Process]
setting. (A folder for storing the data in the USB Flash Drive cannot be se-
lected. Data is stored in the [Auto process] folder.)
After a master-making, the data in the USB Flash Drive is automatically
deleted.

60 Working with the Printer Driver

 Setting the Print Conditions

Storage tag
(For the Printer Driver)
Set additional information necessary for storing data. The information below
will be stored together with the document data. Such information can be
used to identify stored data.
Selecting [Print & Storage] or [Storage Only] for [Destination] enables you to
click [Storage Tag]. Click [Storage Tag] to open the [Storage Tag] dialog box.

(For the USB flash-via-Printer Driver)

Only for EZ5 series

Set any additional information needed to output to the USB Flash Drive. The
items set below are saved with the original data. This information is used to
identify the data to output. Clicking [Storage tag] opens the [USB print tag]
dialog.

Use an original file name:

Select the check box to automatically use an original file name for identifica-
tion on the application software on which the document was created.
Job name:
Enter Job name if you want to have any name different from one specified
on the application software on which the document was created.
Owner name:
Input the name of the administrator of the data to be stored or output to the
USB Flash Drive. The default is the name of the user logged into the com-
puter.

Working with the Printer Driver 61

 Setting the Print Conditions

Folder:
Select a folder (1-6) to use for storing or printing from the USB Flash Drive.
Drive (Only for USB flash-via-Printer Driver):
Select the drive that the USB Flash Drive is connected to. The drive detected
as the USB Flash Drive appears in the drop-down list.
Display a message before deleting data:
Select the check box to display a confirmation message on the control panel
of your RISO printer before deleting stored data.

IMPORTANT!
You are not allowed to use the prohibited characters as follows for [Job name]
and [Owner name].
Prohibited characters : \ / :, ; * ? ” < > l
With the Printer Driver for USB Flash Drive, when [USB print (Auto pro-
cess)] is selected for [Destination](Page 60), the data is automatically de-
leted after printing is finished.

6 Restore Default Returns the settings on this tab to the default settings.

This is also displayed on the [Image] and [Extensions] tabs.

7 Help This option is not available for KZ.

Displays help information.

This is also displayed on the [Image] and [Extensions] tabs.

8 [About...] button Opens the [About...] dialog box, in which the version number of the Printer
Driver can be checked. In case you contact your service representative due
to function errors, check this version number beforehand.

This is also displayed on the [Image] and [Extensions] tabs.

62 Working with the Printer Driver

 Setting the Print Conditions

[Image] Tab

Print image 2

Settings 1 Photo 3 Line

Grain-touch Grain-touch
Screen-covered Screen-covered
Frequency Solid-look
Angle
4 Text Style
2 Image type Bold
Standard Slim
Portrait Off
Group

1 Photo You can select either of the following two styles in printing out photo images
in your document data. The print result of the selected style of photo images
is previewed on the screen.

Grain-touch:
Various tones of photo images are reproduced by changing the number of
dots in an area according to original density. The printed-out photo images
will have grain-touch appearance.
Screen-covered:
Various tones of photo images are reproduced by changing the size of dots
according to original density. The printed-out photo images will be covered
with a dot screen.
Though the wide range of tone levels in original photo images can be kept in
this style, their fineness will be lowered.
When you select [Screen-covered], you can set the screen-covered param-
eter.

Working with the Printer Driver 63

 Setting the Print Conditions

Frequency
You can select the frequency of dots per inch (25.4 mm). You can select the
value from 38 to 200. The default value is 71.
Angle
You can select the angle of dot direction so as to make adjustments against
moire or other problems. You can select the value from 0 to 90. The default
value is 45.

2 Image type Select the type of photo and set image finishing.

Standard
Clicking [Details] enables settings to be made for brightness and contrast.
Portrait
Use this setting for pictures of one or two individuals from the bust up. This
type of image processing is particularly good for printing photos of faces.
Group
This setting is for group photos that are over-exposed. This process is effective
for restoring facial features that have become washed out by a flash.
When either [Portrait] or [Group] is selected, the settings made for [Stan-
dard] are returned to their defaults.

Photo Image Adjustment

Clicking [Details] opens the [Photo Image Adjustment] dialog box.

Brightness : The brightness of photo images can be adjusted

to 7 levels.
Contrast : The contrast of the overall image can be adjusted to
7 levels.
Backlight correction : When a check mark is placed in the check box, back
light correction is applied to the image to make it
sharper.
Edge enhancement : When a check mark is placed in the check box, edge
enhancement is applied to the image to accent con
tours.
Tone smoothing : This setting is available when [Screen-covered] is
selected for [Photo]. When a check mark is placed
in the check box, the tonal expressions used in
screen-covered processing are smooth.

64 Working with the Printer Driver

 Setting the Print Conditions

3 Line Specifies the expression method of the line (text).

Grain-touch : This mode displays the color gradation. The bright color
is printed out in light tone and the dark color is printed
out in deep tone.
Screen-covered : The text sections are displayed with halftone dots. This
mode is unsuitable for small sized text.
Solid-look : This mode makes all text solid-look. You can use this
mode to express the text clearly. The difference of each
text color cannot be expressed.

4 Text Style You can adjust the thickness of text in this mode.

Bold : makes the text thicker and print out (to prevent patchiness)
Slim : makes the text slimmer and print out (to prevent crushed lines)
Off : doesn’t adjust the text volume

Print image: According to the settings of each [Image type], [Line] and [Text Style], the image of
the documentation data and print will be displayed.
The actual documentation data and prints are different from the displayed images.

Working with the Printer Driver 65

 Setting and Printing Conditions

[Extensions] Tab

1
2
3
4
5
6
7
8

Settings 1 Device 4 Output the data after initializing printer

Sorter control
5 Interval printing
Job separator
6 Ink saving
2 Print speed
7 Activate the Confidential mode after job
3 Print density
completes
8 ID print

1 Device • [Sorter Control] appears when [Sort] is selected for [Sorter] on the [Configu-
ration] tab (Page 47).
• [Job Separator] is displayed when you select the check box of [Job Separator]
in the optional device concerned (See page 47).
Sorter control
The sort mode can be set for the sorter connected to the printer.
<Open> : Follow the present setting of your RISO printer.
NonSort : Prints are directly sorted in the nonsort tray of the sorter.
Sort : Prints from multiple originals are sorted. Prints are sorted and dis-
tributed one full set per bin.
Group : Prints are sorted in different bins by original.
Stack : Prints are distributed one copy per bin, and this process is re-
peated.

For sorter features and operation, see the sorter user's guide.

66 Working with the Printer Driver

 Setting and Printing Conditions

Job separator
You can activate the job separator on your RISO printer and select the tim-
ing of separation tape insertion.
<Open> : Follow the present setting of your RISO printer.
OFF : No separation tape inserted.
ON-Between Documents : Insert separation tapes per job.
ON-Between Pages : Insert separation tapes per page.
For the features and operations of the Job Separator, refer to the User’s
Guide of the Job Separator.

2 Print speed You can select the print speed of your RISO printer. Click on the [▼] bar and
select a desired speed level from the displayed list. 5 levels of print speed
are available. The factory-set speed level is “<Open>”, which lets your RISO
printer operate at the speed level as specified on its own control panel.
With KZ, the print speed is selected from 2 levels.

3 Print density This option is not available for EZ3/EZ2/KZ series.

You can select the print density on your RISO printer. Click on the [▼] bar
and select a desired density level from the displayed list. The factory-set
density level is “<Open>”, which lets your RISO printer print at the density
level as specified on its own control panel.

4 Output the data Your RISO printer is initialized before receiving print data when this check
after initializing box is selected. It is recommended to select this check box in most cases.
printer

5 Interval printing This option is not available for EZ3/EZ2/KZ series.

By allowing the printer to skip a paper feeding during printing, the ink has
time to dry, preventing it from leaving marks on the back of the next sheet.

6 Ink saving This option is not available for KZ.

The ink saving function of the printer is activated when this check box is
selected. The volume of ink used for printing will be reduced compared with
normal operation.
In case of selecting "Ink saving mode" printing image might be lighter or
erased depending on darkness of the original image.

7 Activate the You can prevent your confidential documents from being duplicated without
Confidential your knowledge by selecting this check box. When this check box is
mode after job selected, the remaining master is automatically replaced with a blank one
completes after all specified print jobs are finished.

Working with the Printer Driver 67

 Setting and Printing Conditions

8 ID print This feature is available for EZ5 series only.

The data will be output as “ID print” when this check box is selected. For ID
print, the input of PIN code is required when printing the data from the printer.
Use this setting to print documents you do not want others to read, such as
confidential documents.
Though the job is sent to the printer, the master or prints are not made until
authorization is input from the printer's control panel.

IMPORTANT!
• With the Printer Driver for USB Flash Drive, placing a check mark in the
[USB print] check box automatically sets [USB print (Manual)] for
[Destination](Page 60). [USB print (Auto process)] cannot be selected.
• Before setting [ID print], make the authorization settings in the printer. For
details, see the printer user's guide.

ID
Input your ID Number registered with the printer.
IDs are allocated to each individual user in the range from 0 to 99.
For details, ask the administrator of the printer.

68 Working with the Printer Driver

 Creating a RISORINC-format file

■ Creating a RISORINC-format file

It is necessary to create a RISORINC-format file before sending data via
FTP with RISO Network Card.
A RISORINC-format file can only be used with RISO printers.
All settings made in the Printer Driver are saved with the file.

IMPORTANT!
The procedure for creating RISORINC files differs when using the [Layout]
feature (Page 57). See "Creating RISORINC Files Using the Layout function"
(Page 71).

Open a document file and specify the print job in the [Print]
dialog box.
Select [Print] in the [File] menu to open the [Print] dialog box.

Confirm that [RISO...] is selected in the [Printer] field in the

[Print] dialog box.
The selected [RISO...] should correspond to the RISO printer model to which
your document file is to be transmitted. Otherwise, the transmitted docu-
ment data may not be printed out correctly on the target RISO printer.

IMPORTANT!
• The RISORINC-type file should be created with the RISO Printer Driver corre-
sponding to your RISO printer. If the Printer Driver does not correspond to
your RISO Printer Driver, the transmitted document may not be printed out
correctly.
• USB flash-via-Printer Driver cannot be used.

Working with the Printer Driver 69

 Creating a RISORINC-format file

Output the document data to a file.

Select the corresponding check box, ex. [Print to file], and click [OK]. Then
specify the name and the destination for the RISORINC-format file to be
created in the displayed dialog box and click [OK] or [Save].
If the corresponding check box does not exist in the [Print] dialog box,
change the Printer Driver configuration.
Open the [Properties] dialog box from the [Printers] folder and select “File”
in the [Print to the following port] list in the [Details] or [Ports] tab. Then
open the [Print] dialog box and click [OK].

Mark the check box of the

[Print to file]

70 Working with the Printer Driver

 Creating a RISORINC-format file

Creating RISORINC Files Using the Layout Feature

When using the [Layout] function (Page 57), files cannot be properly created in the usual way. Create
RISORINC files from a Local Port.

■ Adding a Local Port for RISORINC Files

1 Open the Properties dialog box.
See Steps and on page 46.
2 Open the [Ports] tab.
3 Click [Add Port].
4 Select [Local Port] and click [New Port].
5 The [Name Port] dialog box opens, therefore input the drive and folder name where to
store the RISORINC file (i.e., C:\RISO) and the file name (i.e., [Link]), and click [OK].
If “C:\RISO\[Link]” is input for [Port Name], the file named “[Link]” is saved in
the “RISO” folder of the C drive.

■ Selecting a Local Port for RISORINC Files

1 Open the Properties dialog box.
See Steps and on page 46.
2 Open the [Ports] tab.
3 Place a check mark in the check box of the Local Port for RISORINC files that was added
under [Print Port], and [OK].

IMPORTANT!
After creating the RISORINC file using the [Layout] feature, restore the usual print port in the same
way you set the Local Port.

It is convenient to install two RISO Printer Drivers and register one for printer output and the other for
RISORINC Files.

■ Outputting RISORINC Files

1 Open the [Print] dialog box.
Open the original data to convert to RISORINC format, and select [Print] from the [File] menu.
2 Check print conditions.
Check that the RISO Printer Driver in which the Local Port has been selected for RISORINC
files appears in the [Printer Name] list.
3 Output to file.
Remove the check mark from the [Print to file] check box and click [OK]. The file is saved
under the name and folder set for the Local Port.

IMPORTANT!
• Remove the check mark from the [Print to file] check box. Data is automatically output to a file.
• To output other original data, either move or rename the currently saved RISORINC file.
If output as is, the saved file is overwritten.

Working with the Printer Driver 71

 Uninstalling the
Printer Driver
The procedure of uninstalling the Printer Driver by using the
uninstaller is described here.

For Windows Vista/Windows 7/Windows 8/Windows 8.1/

Windows 10
In the case of uninstallation using the uninstaller, the driver
package cannot be deleted. When the driver package needs
to be deleted, in such cases as for re-installation of the
Printer Driver, uninstall the Printer Driver manually.

■ Uninstall the Printer Driver ..................... 73

72 Uninstalling the printer driver

 Uninstall the Printer Driver

■ Uninstall the Printer Driver

The procedure of uninstalling the Printer Driver is described here.
(Regarding the procedure of manual uninstallation, see Page 80.)
IMPORTANT!
To uninstall the Printer Driver, it is necessary to log on to Windows by the account with
the authority to change the system setting (administrator, etc.).

Insert the [RISO Printer Driver] CD-ROM into your computer's

CD-ROM drive.
The installer is started. If the installer does not start up, double-click on the
[Setup(.exe)] file in the folder below.
For Windows (32-bit):
(CD-ROM):[Windows 32-bit] folder
For Windows (64-bit):
(CD-ROM):[Windows 64-bit] folder
If the [User Account Control] dialog appears, click [Yes] or [Allow] (for Windows
Vista).

Select your language from the drop-down list, then click [OK].

Click [Uninstall].

Uninstalling the Printer Driver 73

 Uninstall the Printer Driver

Click [Next].

Select the printer for which the Printer Driver needs to be

uninstalled.

Click [Next].

74 Uninstalling the Printer Driver

 Uninstall the Printer Driver

Click [Uninstall].

Click [Finish].
When the Printer Driver has been uninstalled, be sure to restart your com-
puter.
When [Restart immediately] is checked, your computer is restarted after [Finish]
is clicked.

Remove the [RISO Printer Driver] CD-ROM from your computer.

IMPORTANT!
Keep the removed CD-ROM at hand.

Uninstalling the Printer Driver 75

76
Manually install-
ing / uninstalling
the Printer Driver
The procedure of installing / uninstalling the Printer Driver with-
out using the installer / uninstaller is described here.

For Windows 2000/Windows XP

■ Manual installation .................................. 78
In the case of connection via USB cable ... 78
In the case of network connection /
USB Flash Drive output ........................ 79
■ Manual uninstallation .............................. 80
For Windows Vista
■ Manual installation .................................. 81
In the case of USB cable connection .... 81
In the case of network connection /
USB Flash Drive output ........................ 82
■ Manual uninstallation .............................. 84
For Windows 7
■ Manual installation .................................. 85
In the case of USB cable connection .... 85
In the case of network connection /
USB Flash Drive output ........................ 86
■ Manual uninstallation .............................. 88
For Windows 8/Windows 8.1
■ Manual installation .................................. 89
In the case of USB cable connection .... 89
In the case of network connection /
USB Flash Drive output ........................ 90
■ Manual uninstallation .............................. 92
For Windows 10
■ Manual installation .................................. 93
In the case of USB cable connection .... 93
In the case of network connection /
USB Flash Drive output ........................ 94
■ Manual uninstallation .............................. 96

Manually installing/uninstalling the Printer Driver 77

 For Windows 2000 / Windows XP
■ Manual installation
IMPORTANT!
• To install the Printer Driver, it is necessary to log on to Windows by the account with
the authority to change the system setting (administrator, etc.).
• Server OS and printer sharing are not supported.

In the case of connection via USB cable

Turn the power of the printer on, and connect the USB cable to the
printer.

Start your computer, and insert the [RISO Printer Driver] CD-ROM
into your computer.

Connect the USB cable to your computer.

Install the Printer Driver according to the instructions on the [Found

New Hardware Wizard] window.
1 Select [Install from a list or specified location], and [Don't search. I will
choose the driver to install.], and then click [Next]. (For Windows XP)
Select the [Display a list of known drivers for this device so that I can choose
a specific driver], and then click [Next]. (For Windows 2000)
2 Click [Have Disk], and select the inf file of the driver to install.
(CD-ROM): [Windows 32-bit]-[RISO Printer Driver]-[Win2000_XP]-[En-
glish]-[Link]
3 Select the printer in use, and click [Next].
4 Complete the Wizard window.

Restart your computer.

Open the printer folder, and open the properties of the printer to
which the Printer Driver has been installed.

78 Manually installing / uninstalling the Printer Driver

 Manual installation (For Windows 2000 / Windows XP)

Click [Print processor] of the [Details] tab.

Select [R34X8AP] from the list of print processors and [NT EMF
1.008] from the list of default data types, and click [OK].

Print the test page.

In the case of network connection*1 /

USB Flash Drive output*2
*1 This option is not available for KZ.
*2 Only for EZ5 series.

Start [Add Printer Wizard]

Select [Local printer] and click [Next].

Create the port.

In the case of network connection:
Create TCP/IP port or LPR port.
In the case of USB Flash Drive output :
Create the local port (C:\RISO\[Link], etc.).

Click [Have Disk], and select the inf file of the driver to install.
In the case of network connection:
(CD-ROM): [Windows 32-bit]-[RISO Printer Driver]-[Win2000_XP]-[English]-
[Link]
In the case of USB Flash Drive output :
(CD-ROM): [Windows 32-bit]-[RISO Printer Driver]-[Win2000_XP]-[English]-
[USB flash]-[Link]

Select the printer in use and click [Next].

In the case of network connection, print the test page.

Restart your computer.

Manually installing / uninstalling the Printer Driver 79

 Manual uninstallation (For Windows 2000 / Windows XP)

■ Manual uninstallation

Delete the printer to uninstall from the printer folder.

From the menu of the printer folder, open [File] and then [Server
properties].

From the [Driver] tab, select the Printer Driver to uninstall, and
click [Delete].

80 Manually installing / uninstalling the Printer Driver

For Windows Vista
■ Manual installation
IMPORTANT!
• To install the Printer Driver, it is necessary to log on to Windows by the account with
the authority to change the system setting (administrator etc.).
• Printer sharing is not supported.

In the case of USB cable connection

Turn the power of the printer on, and connect the USB cable to the
printer.

Start your computer.

Connect the USB cable to your computer.

In the [Found New Hardware] window, select [Locate and install

driver software] and then [Don't search online].

Select [I don't have the disk. Show me other options.], and then
[Browse my computer for driver software].

Insert the [RISO Printer Driver] CD-ROM into your computer.

In the [Browse] window, select the inf file of the driver to install.
For Windows Vista (32-bit): (CD-ROM): [Windows 32-bit]-[RISO Printer
Driver]-[WinVista_7]-[English]-[Link]
For Windows Vista (64-bit): (CD-ROM): [Windows 64-bit]-[RISO Printer
Driver]-[WinVista_7]-[English]-[Link]
Select the printer in use and click [Next].

Restart your computer.

Open the printer folder, and open the properties of the printer to
which the Printer Driver has been installed.

Manually installing / uninstalling the Printer Driver 81

 Manual installation (For Windows Vista)

Click [Print processor] of the [Details] tab.

Select the following print processor from the list and click it.
For Windows Vista(32-bit): [R34V8AP]
For Windows Vista(64-bit): [R34V6AP]

Select [NT EMF 1.008] from the list of default data types, and click
[OK].

Print the test page.

In the case of network connection*1 /

USB Flash Drive output*2
*1 This option is not available for KZ.
*2 Only for EZ5 series.

Start [Add Printer Wizard].

Select [Local printer], and click [Next].

Create the port.

In the case of network connection:
Create TCP/IP port or LPR port.
In the case of USB Flash Drive output:
Create the local port (C:\RISO\[Link], etc.).
IMPORTANT!
You cannot create the local port in the route of the startup drive.
Create any folder, and then create the local port in the folder.

Click [Have Disk], and select the inf file of the driver to install.
In the case of network connection:
For Windows Vista (32-bit): (CD-ROM): [Windows 32-bit]-[RISO Printer
Driver]-[WinVista_7]-[English]-RISODRV. inf
For Windows Vista (64-bit): (CD-ROM): [Windows 64-bit]-[RISO Printer
Driver]-[WinVista_7]-[English]-RISODRV. inf

82 Manually installing / uninstalling the Printer Driver

 Manual installation (For Windows Vista)

In the case of USB Flash Drive output:

For Windows Vista (32-bit): (CD-ROM): [Windows 32-bit]-[RISO Printer
Driver]-[WinVista_7]-[English]-[USB flash]-
RISODRV. inf
For Windows Vista (64-bit): (CD-ROM): [Windows 64-bit]-[RISO Printer
Driver]-[WinVista_7]-[English]-[USB flash]-
RISODRV. inf

Select the printer in use, and click [Next].

In the case of network connection, print the test page.

Restart your computer.

Manually installing / uninstalling the Printer Driver 83

 Manual uninstallation (For Windows Vista)

■ Manual uninstallation

Delete the printer to uninstall from the printer folder.

From the menu that will be displayed by right-clicking on the mar-

gin of the printer folder, select [Run as administrator] and then
[Server properties].

From the [Driver] tab, select the Printer Driver to uninstall, and
click [Delete].

When the [Delete driver and package] dialog opens, select [Delete
driver and driver package] to delete the driver and driver package.

84 Manually installing / uninstalling the Printer Driver

For Windows 7
■ Manual installation
IMPORTANT!
• To install the Printer Driver, it is necessary to log on to Windows by the account with
the authority to change the system setting (administrator etc.).
• Printer sharing is not supported.

In the case of USB cable connection

Turn the power of the printer on, and connect the USB cable to the
printer.

Start your computer.

Connect the USB cable to your computer.

IMPORTANT!
Do not proceed to the following steps until [Device driver software was not success-
fully installed] appears in the task tray.

Activate [Device Manager].

Click [Start] icon-[Control Panel]-[Hardware and Sound]-[Device Manager].

Right-click [Other devices]-[(Your printer name)] and then click

[Update Driver Software] from the menu that appears.

Click [Browse my computer for driver software].

Insert the [RISO Printer Driver] CD-ROM into your computer.

Click [Browse], select the folder shown below and click [OK].
For Windows 7 (32-bit): (CD-ROM): [Windows 32-bit]-[RISO Printer Driver]-
[WinVista_7]-[English]
For Windows 7 (64-bit): (CD-ROM): [Windows 64-bit]-[RISO Printer Driver]-
[WinVista_7]-[English]

Select [(Your printer name)] from the list and click [Next].

Manually installing / uninstalling the Printer Driver 85

 Manual installation (For Windows 7)

Click [Close] and restart your computer.

Open [Control Panel]-[Hardware and Sound]-[Devices and Print-

ers] in this order, right-click on the installed printer and click [Printer
properties] from the menu that appears.

Click [Print processor] of the [Advanced] tab.

Select the following print processor from the list and click it.
For Windows 7 (32-bit): [R34V8AP]
For Windows 7 (64-bit): [R34V6AP]

Select [NT EMF 1.008] from the list of default data types, and click
[OK].

Print a test page from the [General] tab.

Click [OK] to close the window.

In the case of network connection*1 /

USB Flash Drive output*2
*1 This option is not available for KZ.
*2 Only for EZ5 series.

Open [Control Panel]-[Hardware and Sound]-[Devices and Print-

ers] in this order, and select [Add a Printer] for starting.

Click [Add a local printer] of the [Add a Printer] dialog box.

Create the port.

In the case of network connection:
Create TCP/IP port or LPR port.
In the case of USB Flash Drive output:
Create the local port (C:\RISO\[Link], etc.).
IMPORTANT!
You cannot create the local port in the route of the startup drive.
Create any folder, and then create the local port in the folder.

Insert the [RISO Printer Driver] CD-ROM into your computer.

86 Manually installing / uninstalling the Printer Driver

 Manual installation (For Windows 7)

Click [Have Disk].

In the [Browse] window, select the following inf file and click [OK].
In the case of a network connection:
For Windows 7(32-bit): (CD-ROM): [Windows 32-bit]-[RISO Printer Driver]-
[WinVista_7]-[English]-[Link]
For Windows 7(64-bit): (CD-ROM): [Windows 64-bit]-[RISO Printer Driver]-
[WinVista_7]-[English]-[Link]
In the case of a USB Flash Drive output:
For Windows 7(32-bit): (CD-ROM): [Windows 32-bit]-[RISO Printer Driver]-
[WinVista_7]-[English]-[USB flash]-[Link]
For Windows 7(64-bit): (CD-ROM): [Windows 64-bit]-[RISO Printer Driver]-
[WinVista_7]-[English]-[USB flash]-[Link]

Select [(Your printer name)] from the list and click [Next].

Enter the [Printer name] and click [Next].

In the case of network connection, print the test page.

Click [Finish] to close the window.

Restart your computer.

Manually installing / uninstalling the Printer Driver 87

 Manual uninstallation (For Windows 7)

■ Manual uninstallation
Open [Control Panel]-[Hardware and Sound]-[Devices and Print-
ers] in this order, and delete the printer to uninstall from the printer
folder.

Click on the existent printer and click [Print server properties] at

the top of the window.

From the [Drivers] tab, select the Printer Driver to uninstall, and
click [Remove].

When the [Remove Driver And Package] dialog opens, select [Re-
move driver and driver package.] to delete the driver and driver
package.

88 Manually installing / uninstalling the Printer Driver

For Windows 8/Windows 8.1
■ Manual installation
IMPORTANT!
• To install the Printer Driver, it is necessary to log on to Windows by the account with
the authority to change the system setting (administrator etc.).
• Printer sharing is not supported.

In the case of USB cable connection

Turn the power of the printer on, and connect the USB cable to the
printer.

Start your computer.

Connect the USB cable to your computer.

Activate [Device Manager].

Open the “Apps” screen and click [Control Panel]-[Hardware and Sound]-[De-
vice Manager].

Right-click [Other devices]-[(Your printer name)] and then click

[Update Driver Software] from the menu that appears.
If your printer name is not displayed, click [Action]-[Scan for hardware
changes].

Click [Browse my computer for driver software].

Insert the [RISO Printer Driver] CD-ROM into your computer.

Click [Browse], select the folder shown below and click [OK].
For Windows 8 (32-bit)/Windows 8.1 (32-bit):
(CD-ROM):[Windows 32-bit]-[RISO Printer Driver]-[Win8]-[English]
For Windows 8 (64-bit)/Windows 8.1 (64-bit):
(CD-ROM):[Windows 64-bit]-[RISO Printer Driver]-[Win8]-[English]

Select [(Your printer name)] from the list and click [Next].

Click [Close] and restart your computer.

Manually installing / uninstalling the Printer Driver 89

 Manual installation (For Windows 8/Windows 8.1)

Open [Control Panel]-[Hardware and Sound]-[Devices and Print-

ers] in this order, right-click on the installed printer and click [Printer
properties] from the menu that appears.

Click [Print processor] of the [Advanced] tab.

Select the following print processor from the list and click it.
For Windows 8 (32-bit)/Windows 8.1 (32-bit): [R34V8AP]
For Windows 8 (64-bit)/Windows 8.1 (64-bit): [R34V6AP]
Select [NT EMF 1.008] from the list of default data types, and click
[OK].

Print a test page from the [General] tab.

Click [OK] to close the window.

In the case of network connection*1 /

USB Flash Drive output*2
*1 This option is not available for KZ.
*2 Only for EZ5 series.

Open [Control Panel]-[Hardware and Sound]-[Devices and Print-

ers] in this order, and select [Add a Printer] for starting.

Click [Add a local printer] of the [Add a Printer] dialog box.

Create the port.

In the case of network connection:
Create TCP/IP port or LPR port.
In the case of USB Flash Drive output:
Create the local port (C:\RISO\[Link], etc.).
IMPORTANT!
You cannot create the local port in the route of the startup drive.
Create any folder, and then create the local port in the folder.

Insert the [RISO Printer Driver] CD-ROM into your computer.

90 Manually installing / uninstalling the Printer Driver

 Manual installation (For Windows 8/Windows 8.1)

Click [Have Disk].

In the [Browse] window, select the following inf file and click [OK].
In the case of a network connection:
For Windows 8(32-bit)/Windows 8.1(32-bit):
(CD-ROM):[Windows 32-bit]-[RISO Printer Driver]-[Win8]-[English]-
[Link]
For Windows 8(64-bit)/Windows 8.1(64-bit):
(CD-ROM):[Windows 64-bit]-[RISO Printer Driver]-[Win8]-[English]-
[Link]
In the case of a USB Flash Drive output:
For Windows 8(32-bit)/Windows 8.1(32-bit):
(CD-ROM):[Windows 32-bit]-[RISO Printer Driver]-[Win8]-[English]-[USB
flash]-[Link]
For Windows 8(64-bit)/Windows 8.1(64-bit):
(CD-ROM):[Windows 64-bit]-[RISO Printer Driver]-[Win8]-[English]-[USB
flash]-[Link]

Select [(Your printer name)] from the list and click [Next].

Enter the [Printer name] and click [Next].

In the case of network connection, print the test page.

Click [Finish] to close the window.

Restart your computer.

Manually installing / uninstalling the Printer Driver 91

 Manual uninstallation (For Windows 8/Windows 8.1)

■ Manual uninstallation
Open [Control Panel]-[Hardware and Sound]-[Devices and Print-
ers] in this order, and delete the printer to uninstall from the printer
folder.

Click on the existent printer and click [Print server properties] at

the top of the window.

From the [Drivers] tab, select the Printer Driver to uninstall, and
click [Remove].

When the [Remove Driver And Package] dialog opens, select [Re-
move driver and driver package.] to delete the driver and driver
package.

92 Manually installing / uninstalling the Printer Driver

For Windows 10
■ Manual installation
IMPORTANT!
• To install the Printer Driver, it is necessary to log on to Windows by the account with
the authority to change the system setting (administrator etc.).
• Printer sharing is not supported.

In the case of USB cable connection

Turn the power of the printer on, and connect the USB cable to the
printer.

Start your computer.

Connect the USB cable to your computer.

Activate [Device Manager].

Right-click on the [Start] icon and click [Control Panel]-[Hardware and Sound]-
[Device Manager].

Right-click [Other devices]-[(Your printer name)] and then click

[Update Driver Software] from the menu that appears.
If your printer name is not displayed, click [Action]-[Scan for hardware
changes].

Click [Browse my computer for driver software].

Insert the [RISO Printer Driver] CD-ROM into your computer.

Click [Browse], select the folder shown below and click [OK].
For Windows 10 (32-bit):
(CD-ROM):[Windows 32-bit]-[RISO Printer Driver]-[Win8]-[English]
For Windows 10 (64-bit):
(CD-ROM):[Windows 64-bit]-[RISO Printer Driver]-[Win8]-[English]

Select [(Your printer name)] from the list and click [Next].

Click [Close] and restart your computer.

Manually installing / uninstalling the Printer Driver 93

 Manual installation (For Windows 10)

Open [Control Panel]-[Hardware and Sound]-[Devices and Print-

ers] in this order, right-click on the installed printer and click [Printer
properties] from the menu that appears.

Click [Print processor] of the [Advanced] tab.

Select the following print processor from the list and click it.
For Windows 10 (32-bit): [R34V8AP]
For Windows 10 (64-bit): [R34V6AP]
Select [NT EMF 1.008] from the list of default data types, and click
[OK].

Print a test page from the [General] tab.

Click [OK] to close the window.

In the case of network connection*1 /

USB Flash Drive output*2
*1 This option is not available for KZ.
*2 Only for EZ5 series.

Open [Control Panel]-[Hardware and Sound]-[Devices and Print-

ers] in this order, and select [Add a Printer] for starting.

Click [Add a local printer] of the [Add a Printer] dialog box.

Create the port.

In the case of network connection:
Create TCP/IP port or LPR port.
In the case of USB Flash Drive output:
Create the local port (C:\RISO\[Link], etc.).
IMPORTANT!
You cannot create the local port in the route of the startup drive.
Create any folder, and then create the local port in the folder.

Insert the [RISO Printer Driver] CD-ROM into your computer.

94 Manually installing / uninstalling the Printer Driver

 Manual installation (For Windows 10)

Click [Have Disk].

In the [Browse] window, select the following inf file and click [OK].
In the case of a network connection:
For Windows 10 (32-bit):
(CD-ROM):[Windows 32-bit]-[RISO Printer Driver]-[Win8]-[English]-
[Link]
For Windows 10 (64-bit):
(CD-ROM):[Windows 64-bit]-[RISO Printer Driver]-[Win8]-[English]-
[Link]
In the case of a USB Flash Drive output:
For Windows 10 (32-bit):
(CD-ROM):[Windows 32-bit]-[RISO Printer Driver]-[Win8]-[English]-[USB
flash]-[Link]
For Windows 10 (64-bit):
(CD-ROM):[Windows 64-bit]-[RISO Printer Driver]-[Win8]-[English]-[USB
flash]-[Link]

Select [(Your printer name)] from the list and click [Next].

Enter the [Printer name] and click [Next].

In the case of network connection, print the test page.

Click [Finish] to close the window.

Restart your computer.

Manually installing / uninstalling the Printer Driver 95

 Manual uninstallation (For Windows 10)

■ Manual uninstallation
Open [Control Panel]-[Hardware and Sound]-[Devices and Print-
ers] in this order, and delete the printer to uninstall from the printer
folder.

Click on the existent printer and click [Print server properties] at

the top of the window.

From the [Drivers] tab, select the Printer Driver to uninstall, and
click [Remove].

When the [Remove Driver And Package] dialog opens, select [Re-
move driver and driver package.] to delete the driver and driver
package.

96 Manually installing / uninstalling the Printer Driver

Appendix
Troubleshooting Tips ..................................... 98
Error Message on PC’s Display ........... 98
Operation Problems ............................. 99

Appendix 97
 Troubleshooting Tips

Error Message on PC’s Display

Take actions as given below if the following error messages appear in the PC’s display.

Message Description and Action

The printer is not ready for printing. ❑ This message appears when your RISO printer requires
(The device is not ready.) paper or it is not connected to your computer properly.

Action Replenish paper or check your RISO printer and the

printer cable for poor connection, and then restart
printing.

❑ This message also appears when the memory of your RISO

printer becomes full during data transmission because the
size of the document data concerned is too large.

Action Reduce the file size of the document data concerned

or increase the value of the [Timeout] setting in your
computer system, and then restart printing.

Cannot print because an error is ❑ This message appears if the printer settings (paper size,
found in the current printer settings. print orientation, etc.) in the application software and the
Printer Driver do not match.

Action Change the printer settings in the application software

to make them identical with those in the Printer Driver
or vice versa.

98 Appendix
 Operation Problems
Check your system setup as given below if you encounter the following operation problems. Contact
your service representative for help if you cannot solve the problem.

No Printout __________________________________

Problem Cause / Condition and Action

Your RISO printer is not receiving ❑ Your computer is not securely connected to your RISO
data from your computer even after printer.
the print job finishes in the application
Action Connect the printer cable (or network cable) to both
software.
your computer and your RISO printer securely.

❑ The [RISO...] Printer Driver is not selected.

Action Select it and reprint.

❑ [Printing] is displayed as the printer status when you open

the [RISO...] printer monitor window.

Action Wait until the printer status display changes in the

[RISO...] printer monitor window.

Appendix 99
 Problem Cause / Condition and Action

Your RISO printer cannot finish ❑ The printer cable (or network cable) was removed just after a
processing the current document print job started in the application software. ([Printing] is
data. displayed when you open the [RISO...] printer monitor
window in this case.)

Action Reconnect the cable and cancel the current job in the
[RISO...] printer monitor window. Then turn off the
main power switch of your RISO printer. After approxi-
mately 10 seconds, turn it on again.

❑ [Pause] is displayed as the printer status when you open the

[RISO...] printer monitor window.

Action Click [Restart] in the [Document] menu in the [RISO...]

printer monitor window.

❑ The printer settings (paper size, print orientation, etc.) in the

application software and in the Printer Driver do not match.

Action Change the printer settings in the application software

to make them identical with those in the Printer Driver
or vice versa, and repeat the print job from the appli-
cation software.

❑ The print job has been canceled before completion in the

application software on your computer.

Action Turn off the main power switch of your RISO printer.
After approximately 10 seconds, turn it on again.

Your RISO printer won’t start making ❑ If you set the [Process] to a setting other than “Full-auto”,
master when the documentation data the process stops in operation in order to wait for instruc-
is transmitted from your computer or tions.
your RISO printer won’t start printing
Action Press Start key on your RISO printer. The next
after making master.
process starts.

100 Appendix
Unexpected Print Result _______________________

Problem Cause / Condition and Action

Graphics cannot be printed properly. ❑ The current [RISO...] printer driver was not selected as
active when editing graphics.

Action Select the current [RISO...] Printer Driver and edit

graphics again because graphics may not be printed
properly if they are edited with another Printer Driver
selected.

❑ The specified custom paper size was so large that unex-

pected margins were assigned on a page.

Action Select another paper size or specify the custom paper

size within the valid range.

Images are reduced unexpectedly. ❑ Do you use the Printer Driver corresponding to your RISO
printer?

Action If the name of your RISO printer is different from the

model name of your Printer Driver, the document data
cannot be printed out correctly.

Some fonts cannot be printed properly. ❑ The [Use Printer Font] option is selected in the application
software.

Action Cancel the [Use Printer Font] option in the application

software.

The page image is not centered or is ❑ The paper size setting in the application software is not
clipped at an edge. identical with that in the Printer Driver.

Action Make both paper size setting identical.

❑ The print area specified in the application software is beyond

the maximum print area of your RISO printer.

Action Increase the border margins in the application soft-

ware to contain the page image within the printable
area of your RISO printer.

❑ There is something wrong with the Print cylinder (drum) in

your RISO printer.

Action Check your RISO printer, referring to the dedicated

user’s guide.

Appendix 101
 Unexpected Action ___________________________

Problem Cause / Condition and Action

Your RISO printer repeats the master- ❑ The [Collate] check box is selected in the [Print] dialog box in
making process for each copy of the the application software.
identical page.
Action Cancel the current print job on your computer and turn
off the main power switch of your RISO printer. After
approximately 10 seconds, turn it on again. Always
cancel the [Collate Copies] or [Collate] option in the
[Print] dialog box when starting a print job.

Your RISO printer does not operate ❑ The finishing job specified in the [Sorter control] option is not
as specified in the [Sorter control] available for the current combination of your RISO printer
option in the Printer Driver. and an optional sorter.

Action Refer to the dedicated user’s guides of your RISO

printer and the optional sorter.

Your RISO printer cannot print at the ❑ The print speed remains constant when a certain mode is
speed specified in the [Printspeed] selected in the [Sorter control] option in the Printer Driver, for
option in the Printer Driver. your RISO printer which is equipped with a certain type of
optional sorter.

Action Refer to the corresponding page for detailed descrip-

tion about the [Sorter control] option.
(Page 66)

Original data cannot be output to the ❑ Are you using the Printer Driver for USB Flash Drive?
USB Flash Drive. There are two types of Printer Drivers. To output to a USB
(EZ5 series) Flash Drive, install the USB flash-via-Printer Driver. Data
cannot be output to a USB Flash Drive using an ordinary
Printer Driver. (Page 36)

❑ Are you using a USB Flash Drive formatted for RISO fold-
ers?
Create a folder just for RISO files in the USB Flash Drive.
(Page 42)

102 Appendix
Unable to Specify Settings _____________________

Problem Cause / Condition and Action

A name cannot be entered in the ❑ The name is too long for the corresponding field.
dialog box to register the custom
Action Valid range of the length is 30 characters.
paper size.

A desired value cannot be entered in ❑ The value does not fall within the range.
the corresponding fields to register
Action Enter the value within the valid ranges into the rel-
the custom paper size.
evant fields.

The custom paper size cannot be ❑ The relevant dialog box was not closed correctly.
registered in the [RISO...] printer
Action Add the desired custom paper size in the relevant
driver.
dialog box ([Custom Paper List] once more, and then
click [OK] or [Save] before closing the dialog box.
(Page 47)

The specified custom paper size ❑ [Custom] is not selected in the [Paper Size] option in the
cannot be selected in the application [Properties] dialog box of the Printer Driver.
software.
Action Select [Custom] in the [Paper Size] option.

❑ [Paper Size: Custom] cannot be selected in the [Printer

Setup] dialog box in the application software.

Action Specify a standard paper size which is larger than the

specified custom one.

Appendix 103
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