Internship Report at Garage Rogero
Internship Report at Garage Rogero
Peace-Work-Fatherland
INTERNSHIP REPORT
Academic Supervisor:
M. TABAKAM
CMA-MVT Teacher at the LT of Bafoussam
Tél : 655803826
SESSION: 2021
SUMMARY
SECTION I : Critique
ANNEX ………………………………………………………………………………...………………… 10
GENERAL INTRODUCTION
• The second chapter: the activities carried out during the internship
maintenance and repair of motor vehicles, under the legal status of a company
limited liability company (LLC) by Mr. FOKENG RENE; is located in the western region
We note from the organizational chart that within the garage 'ROGERO', each department is
led by a chief, therefore the command follows according to the hierarchy. Thus we deduce that
the company is a functional structure:
Head of the mechanical section: he takes care of all interventions on vehicles;
Head of the electrical section: he takes care of all electronic electricity problems.
automobile
Workshop Manager: he is in charge of all bodywork operations.
III. BUSINESS LOCATION PLAN
LOCATION PLAN
During the internship, we carried out several activities concerning our specialty in which I
let's summarize in a table
Replacement of the anti bar I lowered the vehicle and I noticed that the
remove the two anti-roll bar wheels from
rolls on the Opel before then disassemble the Opel is not not
the clamping vices arranged in the same way
connecting rods so that for all
the other brands of
vehicle.
From the 15th to the 20th Separate the engine from what I noticed that it
Replacement of the engine of the
02 March 2021 its supports, disassembling the engine was different
Toyota Rave-4 the engine tour then of the other engine and we
removing the engine has worn out a part of the
the help of a bridge point for the engine
elevator may it be dear
with the gearbox
Lower the wheels of the
Replacement of the shock absorber
vehicle and the
driver's side on the Mercedes dismantled then good stability you
remove the vehicle shock absorber
replaced
This internship has brought us benefits in terms of academic, professional, and social aspects.
On an academic level:
The internship allowed us to apply some of our theoretical courses such as:
Techno car, Maintenance of electronic and automotive electrical systems, Diagnostic of
breakdowns, maintenance of mechanical and hydraulic connections, maintenance of engines
internal combustion, and organization and methods of maintenance. It also allowed us
to understand the causes of certain breakdowns based on the manifestations of the vehicle.
On a professional level
We learned to handle pressure because the working conditions were not so easy.
but the good atmosphere of the garage allowed us to face it.
In permanent contact with vehicle users. We have also learned to adapt well.
act as a maintenance agent.
SECTION 1 : CRITIQUES
During the time we spent at the GARAGE, despite the dedication of the
staff in the exercise of their function, we were able to identify insufficiencies notably:
SECTION 2: SUGGESTIONS
GENERAL CONCLUSION
Moreover, it must be noted that the practical internship contributes significantly
undeniable to the professional training of the young technician for his future task, because at the end
during these four weeks of internship, we had the opportunity to touch upon the realities of the profession,
to fill some of our gaps and to perfect our professional training, since
There is a considerable gap between theory and practice.
ANNEX
Proper task distribution at Rogero Garage is critical for operational efficiency as it ensures that each technician is assigned tasks according to their expertise, which optimizes time management and resource allocation . By structuring task assignments clearly, the garage can prevent task overlap and ensure that all areas of vehicle maintenance and repair are covered, thus improving overall service quality .
During the internship, the intern engaged in tasks such as replacement of brake pads, suspension linkages, and shock absorbers, engine disassembly, and gearboxes replacement . These tasks developed skills in mechanical troubleshooting, component replacement, understanding vehicle systems, and practical application of mechanical solutions, which are crucial for effective vehicle maintenance and repair .
Rogero Garage operates as a functional structure where each department is led by a chief, ensuring clear hierarchy and command . This structure facilitates organized operations by designating specific leaders for particular functions such as mechanics and electrical issues, which enhances operational efficiency by allowing specialized management of tasks and responsibilities, leading to better workflow and productivity .
Rogero Garage is specialized in the maintenance and repair of motor vehicles, offering services such as general mechanics, automotive electricity, and sheet metal work . These activities are essential for the business as they ensure that vehicles are properly maintained and repaired, which in turn fosters customer satisfaction and retention. Furthermore, by covering a broad range of services, the garage can address diverse customer needs, thereby increasing its market reach and operational efficiency .
The practical experiences at Rogero Garage helped bridge the gap between theory and practice by exposing the intern to real-world job requirements such as handling stress, teamwork, and direct application of theoretical knowledge like vehicle diagnostics and maintenance procedures . These hands-on experiences provided insights into professional standards and helped refine technical skills, thereby aligning theoretical learning with industry expectations .
The training environment at Rogero Garage contributes to social skill development by fostering teamwork and interaction with customers and colleagues. The intern learned to communicate effectively, coordinate with team members during vehicle maintenance, and adapt to various social scenarios in a professional setting . Such interactions are crucial in building interpersonal skills that are important for career success in technical fields .
Manual handling of spare parts at Rogero Garage often led to inefficiencies such as delays and errors in parts retrieval. To improve service efficiency, suggestions included better organization of the spare parts store, equipping the store with knowledgeable staff, and implementing systematic inventory management to quickly and accurately locate required parts, thus reducing service time and enhancing customer satisfaction .
The internship at Rogero Garage provided significant academic benefits by allowing the intern to apply theoretical knowledge such as automotive electrical systems, diagnostics, and maintenance methods in a real-world context. Professionally, the intern learned to manage pressure and improve team collaboration skills by working closely with vehicle users and adapting to workplace demands .
During the internship at Rogero Garage, criticisms included poor management of the spare parts store, slow delivery of parts, insufficient troubleshooting tools, and lack of modern diagnostic equipment. Suggestions for improvement involved reorganizing the warehouse staff, reviewing supplier contracts to improve spare parts quality, creating a drainage pit for engine draining, and better task distribution among mechanics .
The lack of modern diagnostic equipment at Rogero Garage led to inefficiencies in diagnosing vehicle problems accurately and promptly. To overcome these challenges, the garage suggested equipping workshops with diagnostic devices and tools to streamline repair processes and improve maintenance quality, ultimately enhancing the performance of their professional technical services .