METROPOLITAN UNIVERSITY OF EDUCATION, SCIENCE, AND TECHNOLOGY

UMECIT

FACULTY OF HEALTH SCIENCES

Bachelor's Degree in Medical Records and Health Statistics

GROUP
C-A2021

THEME
SYNOPTIC FRAMEWORK HEALTH SERVICE ADMINISTRATION

MATERIAL
HEALTH SERVICE ADMINISTRATION

MEMBERS
DEISY SÁNCHEZ 4-735-1569
Katherine Castillo 4-731-150
SOIGNEÉ VILLARREAL 1-716-2274

FACILITATOR
YOVANI CIRILA ROSILLO
FECHA: PANAMÁ, 27 DE OCTUBRE DEL 2021
 Admission It is the process of a patient's admission to a healthcare institution.

It is to archive, classify, and organize documents for their protection and quick consultation.
Medical record

Controls of It is archiving, classifying, and organizing documents for their protection and quick reference.
health
They are minimum units of information, meaningless in themselves, that when combined in a certain way
Data They form a logical meaning.
Concepts about They are the minimum units of information, meaningless in themselves, that when combined in a certain way
Medical history
KINGS they form a logical meaning.
Indicators of
It is the indirect measure or comparison of the health level of a community.
health

It is the process by which a patient is transferred for care from one level to
Reference another or within the same level, with a clear indication of the definitive diagnosis, treatment
carried out, recommendations or behaviors to follow.

Combines production factors and provides healthcare services.

The production process that originates aims to ensure that patients who enter the hospital leave the
same with better health.

Each hospital is a multi-production company, as the process is different for each patient, existing
therefore an endless array of products.

The hospital has a set of human resources, fixed capital, and working capital, which it employs in the process.
productive and should be managed in the most efficient way.
Hospital Relationship The efficient management of production factors and the production process constitutes, in the hospital, as in
Company any company, the basic condition to remain in the market.

The function of providing healthcare services by public hospitals does not constitute a function
public properly

The resources that the Hospital (like any business) uses as inputs in the production process are:
Human resources, Capital equipment, Raw materials.

Like any company, the management of the production process, in this case divided by Admission, Medical Equipment,
El diagnóstico, La terapia, Servicios Complementarios, Gestión del proceso clínico, producto de servicios intermedios.

Hospitals were created to provide shelter to social groups lacking the resources to pay for their care.
medical, based on a feeling of love for one's neighbor and Christian charity. They also fulfilled a process of
isolation and segregation in certain patients (leprosy hospitals, lazarettos).
Hospital Universe
Currently, the hospital universe is divided into three essential categories regarding medical care.
health promotion, disease prevention, health recovery, and patient rehabilitation.
Administration of
Health services According to Chulde, Iza & Vaca (2017), "managerial responsibility is a tool that maintains control over
the financial information of a company, defined through the ability to be accountable that
They have the economic actors of the productive and service sectors

According to David (2003), he considered that 'managerial functions are made up of five basic activities:'
planning, organization, motivation, human factor, and control.” (p.128)

Organizer
Managerial responsibility
Responsibility Planner
 Patient and family care

Continuous improvement in general

The hospital, are beings, if not amoral, yes incapable of endowing themselves with an ethics.
valid institutional.
The hospital, a victim of indifference
postmodern According to Toulmin, S. 1990, who abandoned the project of equipping oneself with a
institutional ethical commitment is the result of a historical process of
Hospital Ethics progressive thinning of the ethical atmosphere of corporations. (Page 29)

For Pellegrino and Thomasma, 1981, they were the first to develop the
Thesis that both hospitals and medical equipment should have
a specific institutional ethics. (Page 250)
The hospital as a moral agent
The hospital, as an ethical enterprise, needs a non-distributive model, in the
that the action of the group is not reducible to simple individual decisions,
but requires the ethically coordinated action of everyone, as a group
Patient-centered, the processes and that assumes certain professional ideals.
results

Modern Hospitals Hospitals these days generate to

daily a huge volume of information.

Hospitals must link the results

Modern Hospitals and clinical outcomes with the healthcare cost.
its classification
Called sanatoria, dispensaries or outpatient clinics, and they address needs such as dentistry, consultations.
general, gynecology, medium emergency care, laboratory, furthermore, uncomplicated births.
First Level Hospital

Classification In charge of disease prevention, as well as educating the population to prevent them, by
thus, it is responsible for the overall health of the population and its recovery.

The level of complexity is medium, some will be specialists and are prepared to handle any
emergencies in specific, such as medium complexity cesareans, among other not so complicated issues
Second Hospital serious cases that require attention that are not complex.
Level
In charge of addressing natural disasters with the necessary promptness.

They receive referrals from other levels for some type of rehabilitation, or referrals from other institutions.
where it cannot be addressed due to its high complexity or lack of necessary instruments for the
patient recovery. It may be necessary to have extremely urgent surgical interventions and
Tertiary Level Hospital attention.

In addition, he is in charge of oncological units, X-rays, echographies, tumor lesions,

mammograms, among other serious pathologies, for emergency care or long treatments and
rigurosos de extrema importancia para salud pública.

It consists of correcting the failures when they occur, usually on a non-basis.

planned, complying with the request of the operator or user of the damaged equipment.
Corrective Maintenance
It allows installations and equipment to continue functioning without attention until.
a malfunction will cause the suspension or decrease of service

Set of activities that allow

Keep a system or Restore it It refers to the actions taken when repairing or replacing equipment that has failed.
Types of Maintenance
to a specific state in which
 The main feature of this type of Maintenance is to inspect the equipment and detect
the faults in their initial phase, and correct them at the right moment.

Experience is obtained in determining the causes of repetitive failures or downtime.

safe operation of equipment, as well as defining weak points of installations, machines, etc.

The management of a hospital faces complex challenges that greatly influence its objectives.
in the short and long term
According to Weston (2020), strategic planning is
a reflective and systematic process to Without a well-structured strategic planning, a modern healthcare establishment can
determine a direction and a course of action for to be at the mercy of its own complexities and its services and perspectives can be
achieving a desirable future. Strategic planning severely compromised and deteriorated.
Strategic Planning outline a desired future state and a clear direction
and priorities in the form of a written set of goals, The success of a strategic plan lies in the organization clearly formulating 'the future.
objectives, actions, and results to achieve that future. intended and that all the conditions to achieve it are adhered to the environment where it is.
Finally, the strategic plan must focus attention she is immersed.
of people and guide the allocation of resources in the
organization (p.1). The first step towards formulating an effective planning for hospital management consists of
in the acquisition of precise and qualified information.

Administration / Computing

Admission

Central sterilization
Hospital administration is a specialty of the
Organization Some Departments of Communication
health management focused on autonomy
Hospitality the Organization
management of services and institutions
Hospitality Emergency
hospital
Maintenance / Energy

Nutrition

Medical records

Detect training measures

Detection of training needs for technicians

Determine the training needs
maintenance
Detection of training needs for operators of
equipo
According to Chiavenato I. (2001) The
training is the educational process of Development of the training plan
short term, applied in a manner
Program of Content of a plan Determine the necessary resources
systematic and organized, through the
Training training
which the people acquire Prepare an annual training plan
knowledge, develop skills and Preparation of the budget for the activities of
competencies based on objectives training
defined.
Training plan proposal

Execution of the training plan

Evaluate and follow up on the training plan

 Bibliographic references

Chiavenato, Idalberto. Human Resource Management, Fifth edition.

Colombia, McGraw-Hill, 2001.

Chulde, V., Iza, W., & Vaca, F. (2017b). Managerial Responsibility: About
the payment of profits to employees in the tourism sector, an accounting analysis–
tax Ecuador 2015. Publicando Magazine, 4(12), 160-178.

David, F. (2003). Conceptos de Administración Estratégica. México: Pearson

Education.

Martínez, G. T. (2008, May 15). Modern hospitals in the information age

and knowledge. [Link] Retrieved 24 of
October 2021, from
[Link]
Modern Hospitals in the Era of Information and Knowledge.
df

Pellegrino D.E., Thomasma D.C. A philosophical foundation of medical practice. Towards

a philosophy and ethics of the healing profession. Ch. 11: Social ethics of the
institutions. New York: Oxford University, 1981: 244-265.

Toulmin S. Medical institutions and their moral limitations. In: Bulger R.E.
Reiser SJ Integrity in health institutions. Human environments for
teaching, research, and healing. City of Iowa: University
from Iowa, 1990: 21-32.