TSC Chat (2024-07-10, 11:42:51 AM): Hello MARIA, I am TSC's Chat Bot
TSC Chat (2024-07-10, 11:42:52 AM): How May I help you ?
TSC Chat (2024-07-10, 11:42:53 AM): Menu Options:
Order Status
Order Tracking
Web Password Reset
Return Process Options
Program Guide
Exchange Enquiry
Upcoming Easy Pay
Frequently Asked Questions(FAQs)
Maria (2024-07-10, 11:42:58 AM): Cancel order
TSC Chat (2024-07-10, 11:43:39 AM): Support is on its way
Maria (2024-07-10, 11:43:45 AM): Thanks
TSC Chat (2024-07-10, 11:44:04 AM): Good morning Maria, welcome to Live Help at
TSC, my name is Michelle. I can certainly assist you with cancellation providing
it's not in warehouse status. May I please have your telephone number?
Maria (2024-07-10, 11:44:56 AM): 647-6794795
TSC Chat (2024-07-10, 11:45:44 AM): Thank you! Please confirm your:
Full Name:
Billing Address including postal code:
Email Address registered on file:
Maria (2024-07-10, 11:47:09 AM): 43 English street. L6x1l5 Brampton ont
TSC Chat (2024-07-10, 11:47:22 AM): Email Address registered on file?
Maria (2024-07-10, 11:47:56 AM): Fatimamedeiros49@[Link]
TSC Chat (2024-07-10, 11:48:30 AM): Great! Is it order Z88272230001 please?
Maria (2024-07-10, 11:48:50 AM): Yes the airfryer
TSC Chat (2024-07-10, 11:49:35 AM): Unfortunately, the order Z88272230001, item
712296 Art + Cook 3.7L Digital Air Fryer is "In the Warehouse" and am not able to
cancel. What I can do is send the Vendor an email and see if they are able to stop
the shipment, however it's not a guarantee. If the order is cancel, an email
notification will be sent. If not once receive, please contact us for a return
label/instructions.
TSC Chat (2024-07-10, 11:50:23 AM): For reference, your Case Number is 02483293.
TSC Chat (2024-07-10, 11:50:49 AM): It can take up to 5 business days before a
response is receive from the Vendor.
TSC Chat (2024-07-10, 11:50:57 AM): Is there anything else that I can assist you
with please?
Maria (2024-07-10, 11:51:17 AM): No that’s it
TSC Chat (2024-07-10, 11:51:40 AM): Happy that I was able to assist and thanks for
choosing TSC. Have a good day!