1 IV - Bureaucratic Instead of calling the computer artificial intelligence, we should designate it

it by means of an intellectual work tool, that is, the materialization of a tool of

intellect aimed at facilitating, accelerating, and increasing the accuracy of resolutions, but also
can accelerate the making of wrong decisions (and the implementation of them). This is linked to
various problems related to the organization and planning of human work
with automation means (from the most basic to the most complex,
including those not yet existent). In Sociology, by J. H. Fighter The Office of the future This
new era that some already refer to, among other names, as Deindustrialization, Post-
industrial, Global, of Intelligence, etc., many current professions will disappear; others
will be completely changed; but on the other hand, many new jobs will arise, facts
that require people to prepare for their performance. ( ) The robot and the computer
they will take the place, especially, of the tasks currently occupied by the unqualified, reason that
leads us to accept the designation of the Age of Intelligence, because success will belong to those who
those who know and those who take the care to prepare themselves for the challenge that already today is theirs
proposed. Introduction to Telematics or Burotics, by Artur Nunes The automation of offices
is directly related to the volume of written information from companies.
In the past, it was characterized by a slow process of use and a large accumulation of
resources (telephone, photocopier, fax, typewriter) and paper. The term automation
The term 'offices' has a quite broad meaning, being able to refer to everything from
a simple text processing to an integrated information system, where all the
the process of treatment and flow of information is done electronically. The replacement of
the traditional method by the automated one, faster and more productive, must take into account factors
socio-economic and the existence of a culture not very accustomed to benefits
provided by IT. Furthermore, organizations aspire to the speed of access
with the maximum information possible, aiming for the prosperity of the company and its
success in the market. The arrival of office automation and its implementation increasingly
but more widespread seem to be the key to competitiveness. Page 187 of 230

Due to the conveniences of microcomputing concerning the great diversity of

equipment at previously unaffordable prices, small and medium enterprises are beginning to have
access to the advantages of office automation. The main reason for adoption is the better
time management of office workers, once acquiring the system, this
it also addresses the administrative-financial routines that previously overloaded the
workers. 1. The Computerized Work The Burótica will necessarily lead the Secretariat
to acquire or to develop a certain number of behaviors that consist of mobilizing
a set of knowledge: know-how and knowing how to be. However, the
basic knowledge cannot be underestimated by new technologies. Even with a
automatic spell checker, the secretary, whose essential role is to manipulate the
information must have a certain number of essential skills, as we have already mentioned
previously: The perfect knowledge of the language, both in oral and written form; The
mastery of the keyboard and mouse; Appreciation for well-done work The sense of organization for everyone
the levels. Knowing how to do: It depends almost exclusively on learning, on the acquisition of
operational methods, from experience. It requires a very significant effort that can be
extend in time (weeks or months) and it is necessary not to underestimate. There is a great
the difference between having known how to do (during an internship, for example) and knowing how to master. Only when
applied to the work of secretariat and achieving the proposed objectives is when one can feel
fulfilled, motivated, and will see their effort rewarded and later understood with a
Investment. Being: This results from a set of skills that require you.
essentially being able to. A Secretariat professional should aim to
increase your skills as well as your qualifications. Here are some types of skills that
deserve relevance in this matter. Ability to anticipate future needs: What tasks
could be simplified What time could be freed Page 188 of 230

3 What space could be gained Aptitude to analyze work: Define it: What
(needs) Prepare it With what (logistics HW and SW) Execute it How (Strategy)
Ability to collaborate in a different way: Teamwork Task division leader
secretary. The big wheel of office technologies interlinks the main tasks of
secretariat related to Information (Production, exploration and transmission) with the
resources that may be at your disposal, from the classics to the more modern ones
(software and hardware). Page 189 of 230
Page 190 of 230

Today it is possible to connect several interlocutors simultaneously, through various means:

- Based on sound transmission: telephone conversation or audioconference; - Based on the
some image: videoconference; - Using mobile or fixed lines or VOIP technology
(voice over internet protocol) like Skype, for example. The ease of organizing meetings.
that participants did not have to travel became important after September 11
from 2001 (fall of the twin towers in New York) allowing for greater security and reduction of
costs and time in travel. To organize this type of meetings, the organization must
to own phones that allow working in hands-free mode and cameras, that
We move according to the source of the sound. The transmitted image should be projected.
on a suitably sized screen that allows viewing the other participants in
detail. In Portugal, these services can be contracted, for example, from PT. "The
Blackberry are smart telephones that combine the functions of a phone
to a PDA (Personal Digital Assistant or Palm), allowing automatic, secure access and
immediate, to, mobile phone, text messages, as well as sending faxes, research of
information and connection to other information systems via the Internet, etc., through the network of
mobile communication operators. Its implementation in the market means, after all,
that it is possible to carry the office in your pocket ( ) The Apple iPhone, perhaps because it is more recent and
even more expensive, it is less popular than the BlackBerry, which continues, for now, to be more
functional for text editing." In Borges, M. J. (2011), Secretarial a practical vision In
In summary, new technologies have facilitated the organization of remote meetings, and have
contributed to the ease of access to information and communication any time, anywhere,
allowing for a shorter response time to requests from the company's stakeholders. Read the
text 'From yesterday's Office to our days' on the next page and answer the questions.
1. Qual ou quais os motivos que deram origem à passagem da mecanização à automação? 2.
What is the new role of the office after automation? 3. What advantages did Burótica bring?
business world and to workers in general? 4. But not everything is rosy. Mention a few
the disadvantages at the social level. 5. This was a vision of Today things are a little
different. Do you think this thought describes our daily life? Why? 6. How is it
What do you imagine the office of the future to be like? Page 191 of 230

6 THE BEGINNING OF MECHANIZATION The first types of machines to emerge in the office,
In the late 19th century, there were the typewriter, the adding machine, and the calculator. The introduction
the other types of machines was an event, one could almost say contemporary, in
special, starting from the end of the last Great War, 1939/45. This is the time that marks the
the transition from traditional methods, generalized under the name of pen systems and the
ink, for the mechanics. Next comes the replacement of shorthand with the recorder of
the documents can be reproduced using the duplicator, the offset and the
photocopier; and, similarly, more specialized machines emerge, aiming at mechanization and
addressing, enveloping and sealing of correspondence; the files become
microfilmed; confidential documents and others without utility are destroyed; the notes and
the coins are counted and packaged by mechanical processes, etc. AND THEN ( ) The
progresses verified by Accounting, Statistics and Labor Organization, as well as
due to the emergence of new techniques in Management, Marketing, and Public Relations,
they demanded that the office work be valued in order to respond to so many requests
and demands. Furthermore, it is convenient to remember that we live in a time where the
productivity is a constant concern and, as is the case in other sectors, the only
the way for administrative tasks to reach acceptable levels of performance will be to choose
due to automation. These are the main reasons that compelled the valuation of the functions of
office, which began to function as a vital center, becoming, in all aspects,
as the essential element by allowing the connection between all internal structures
of the company, essential for the performance of relations with the outside, especially regarding what
refers to Banks, Insurance, Social Security, State and coordination bodies
economic and financial. ( ) the current office is the generating and at the same time the receiving source,
the most varied information related to commercial management, accounting, ( ) management of
people, etc. However, all these successes will become increasingly complex and, when
at the same time, easier to handle. THE CONSEQUENCES Everything will have to start with
training of young people, to whom an updated teaching scheme should be given, well
like a solid education. ( ) The teaching reported to the past will have to give preference to a
motivating guidance that leads students to think. Nonetheless, the importance of what
we have just mentioned, one cannot disregard the creation of recycling resources for the
adults who will inevitably have to update themselves. Once it is possible to install terminals of
computers, fax machines, as well as the employees themselves, Operators and Programmers,
responsible for tasks Page 192 of 230

7 routine and repetitive tasks can avoid your daily commute to fulfill a schedule.
being forced to spend sometimes hours in endless lines, or to endure
the discomforts of collective transport, saving energy and wear and tear in this case
means of transportation and respective routes, From all this, there will be an improvement in productivity,
economy of materials, energy, and structures, and will also be a contribution
positive for addressing issues of pollution, access to cities during peak hours,
as well as providing space savings and complementary equipment, such as
be, secretaries, cabinets, chairs, etc. quite affected, as well as human relations
and the way of being in our days. The office of the future is underway, its evolution
it will not be locked and, despite all the mutations, it is full of possibilities and at the same time
time of risks that we will inevitably have to face. ( ) All these events will
deeply modify the modus operandi of almost everything we do nowadays. The
Family, the City, the Economy, the Church, Society, Law, Psychology, the Office, etc.
the answer to all this will be given by the increasing trivialization of terminals and
computers, equivalent to the increasing spread of electronic intelligence. The prices
paradoxically, decrease as they become more
effective and sophisticated, and companies to survive will have no other alternative if
not adopting these innovations, which will structurally transform the office environment
in our days, which will become another, almost deserted of people and more resembling a
laboratory or investigation office. Introduction to Telematics or Burotics, by Artur Nunes,
1994 Page 193 of 230

8 2. The workplace of the secretariat Test 10: Page 194 of 230

We spend most of our time at the workplace. At least 8 hours a day.

for 5 days of the week. For this reason, it is advisable to be cautious of situations that us
cause discomfort (physical and psychological). Being a good professional implies being a good
performance in our professional activity. However, this performance is affected by
various factors, from personal ones (health issues, family problems, etc.) to those that
result from the workplace itself, due to being unappealing, not offering conditions
minimum hygiene and safety standards, of not being equipped with the equipment
essential, for the rules governing the functions assigned to be non-transparent
each collaborator, etc. If one of the concerns of organizations is related to improvement
of the services provided, it is essential that, when designing the workplaces, they are
considering the factors that will contribute to the execution of more effective and safe work
proficient. The workplace should be comfortable, attractive, and motivating. In the design of the
workplaces should take into account that this will be occupied by professionals who must
feeling good, under penalty of having negative reactions to their own work, with the effects
immediate impact on the quality of the service provided and on the image of the organization projected for the
Exterior. Measures that contribute to facilitating mobility must be taken into account.
of workers, to facilitate access to information, to make the space more functional
existing, so that the lighting is suitable for the task performed, to eliminate or
reduce ambient noise. To summarize: in the design of the workplace, whether in the delimitation and
use of the facilities or on the equipment to be acquired must be taken into consideration
ergonomic measures. These measures are called ergonomic because they contribute to
create good material and physical working conditions, which will not only provide greater well-
being two professionals who work in this place but will also contribute to increasing the
productivity of work and, consequently, increase the profitability of the organization. The
the choice of the location where the office activity will take place must be in a space
where we can count on numerous conditions that make it an attractive area and
motivating, that contributes to: The improvement of human means, The maximization of
yield from material resources (furniture and equipment), Make the most of
allocated space; Minimize useless time, usually consumed by personnel circulation
at the workplace or through the movement of material resources. This requirement leads to the
the implementation of the workplace must respect some functional principles that contribute
to create good working conditions, particularly those related to lighting,
Page 195 of 230

10 air conditioning, soundproofing, space management, equipment design, etc. These

principles are referred to as Ergonomic Principles and resulted from the development of a
new science: Ergonomics. Medicine has been concerned with the need to
creation of good working conditions, as a consequence of the increasing situations of
stress, of hearing and visual impairments, as well as situations of occupational disease such as
results of an aggressive workplace for the professionals who operate in it. A
Ergonomics is the science that studies humans in the workplace in order to ensure
your physical integrity and provide you with well-being, which involves design, structuring and
organization of the environmental conditions of the workplace and the use of equipment
that contribute to developing correct body positions and to minimizing some of the
effects that working conditions have on our health. The objective of Ergonomics is to
create an inviting and welcoming workspace, while simultaneously ensuring that the
efforts expended by workers are not increased. The brightness, the noise, the
the color, the design of the equipment, the organization of the workspace, are, among others, factors
that influence people's ability to work, either because they prevent their
concentration, either because they contribute to inadequate body postures. Having in
considering the main objective of Ergonomics, the application of Ergonomic Principles in
The workplace also contributes to increasing the profitability of the organization in
consequence of more efficient performances by workers who feel
well in your workplace. Regarding the administrative workplace, it is important to mention the
importance of environmental factors such as: Lighting, Color, Ventilation, and Air Conditioning and the
Noise. Lighting: When insufficient, it demands greater effort from the worker, reflecting on
various vision problems (e.g. tired eyes), headaches, and other situations
of discomfort. In these situations, work capacity and also health are affected.
The ideal lighting differs: from activity to activity, from the type of work to be performed and from
dimension of detail to be perceived. The lighting should be greater for meticulous work,
that require permanent visual concentration, when the contrast between the object is weak
to handle and the background where it is located, when the objects move quickly
execution conditions of the task, namely, those related to the angle of incidence
of the luminous focus on the worker's eyes or on the object to be handled. As well as the
worker's age. Thus, higher levels of lighting should be directly
proportional to the worker's age. Page 196 of 230

The light must shine on the work object and make the surface where it is, a
angle understood between 30 and 60 degrees. The light source must be located to the left of
operator, and vice versa for left-handed people, so that the arm does not interpose between the
light source and the work to be performed. Possible sources of glare should be avoided.
or chaining, which will be greater the higher the luminance (result of
process of reflection of light when it reaches a surface) of surfaces. Surfaces
Rough surfaces reflect light with more difficulty than smooth ones, producing lower luminance,
logo, less discomfort. In the workplace, one can rely on natural and artificial light. For
a good use of natural light, the place must be spacious and carry open spaces for the
street, at least, with an area of one sixth of the ground area. Due to the natural light being very
variable (during the day and throughout the seasons of the year) it becomes necessary to rely on light
artificial, in order to ensure equal lighting conditions throughout the entire working period.
Of all the forms of artificial light, fluorescent is commonly used because it is less
aggressive and, simultaneously, more intense and more economical. Color: This has direct effects
whether in the level of illumination of the spaces or in the state of mind of individuals. The colors
clear, because they have a weak absorption capacity and a high degree of reflection of
light, increase the brightness of the space, unlike dark colors. Light colors
they still have the property of creating a sense of space and are less aggressive
minimizing stressful situations and making the workplace more relaxing. However, not
It means that light colors are ideal for all workplaces, although in
generality should be the most used and advised. The use of only light colors,
causing a monochromatic effect, it can also become aggressive due to the feeling of
monotony and routine that can be transmitted. For this reason, it is important that the workplace
be equipped with material that contrasts with the color of the environment and be brightened with
color notes, whether they are a painting on the wall, a picture, a vase, airiness and
air conditioning: A good work environment requires that we feel comfortable, that is,
there is a pleasant and light atmospheric environment. For this feeling of well-being
contributes an adequate temperature (including the level of humidity) and an effective process of
circulation and renewal of air. The temperature should be around 18/20 degrees Celsius. Having
considering that the outside temperature in our country also varies throughout the day and the year, the
the design of the workplace should provide for the existence of instruments (fans, air
air conditioning, climate controllers, etc.) that ensure a constant and mild temperature for
long period of work, coupled with an architecture and construction also with these
concerns. Page 197 of 230

12 For good air circulation, the location should have windows in surface and number
suitable. However, if opening the window also contributes to altering the ideal conditions of
Temperature and humidity should be avoided. Noise: Man can only withstand a certain
noise intensity and beyond that, it presents difficulties in concentration, it becomes
irritable and presenting hearing deficiencies, increasingly severe according to exposure
prolonged to noise. Considering that any work situation, and not just work
intellectual, as in the case of secretarial work, requires great concentration and relaxation,
we recognize the importance of this aspect in the good functioning of the organization. The Legislative Decree
No. 182/2006 establishes that the equivalent continuous sound level for a work period
normal of eight hours, should be less than 80 db. The noise can lead to the development of
a conflicting climate exacerbates situations of discomfort and reduced hearing ability. These
effects on individuals, resulting from aggressive, very intense and continuous noises have
immediate effects on health and also on productive capacity, with consequences of
profitability in the organization. Efforts have been made through construction and architecture (process
of soundproofing), of the resistance of materials (such as cork, expanded polystyrene) to noise, whether
originating from outside or from within the building, resulting from normal use of the
equipment (machines, utensils and furniture). Regarding this last aspect, it is chosen
for the acquisition of quieter equipment (more modern) or for its location in
own enclosures. The most bothersome internal noises are conversations and external ones.
derive from traffic. The physical factors are related to: Movements, postures, and gestures,
attending to distances, reaches, depths, heights, strength limits, joint limits,
workspaces, workloads, factors that give rise to LMERT (Work-Related Musculoskeletal Disorders)
Musculoskeletal Disorders Related to Work). Dimensions (volumes, heights, weights) of
equipment, materials, and work instruments. Hence the importance of space management
and the equipment. The choice of equipment must adhere to effectiveness conditions,
contributing to maximize the yield of the activity carried out with minimum expenditure of
resources. The acquisition of new technologies requires the company to take actions to
professional training, providing its users with the necessary skills.
Regarding furniture, and considering that the worker is more productive as
greater for your comfort and ease in carrying out the tasks that are inherent to you
performance of your role, the choice of this must adhere to various factors: Page 198 of
230

13 It must be functional, i.e., taking into account the role it will play in the production process and
the existing space to accommodate it; Ensure its user the essential comfort for it
well-being, following the design to ergonomic nature principles. Regarding the
secretarial professional and the importance of their table and chair, the choice of these
It must meet your personal characteristics. The table should have a surface that
the respective top is located at a height of about 78 cm from the ground for an individual of
average height. The central drawer should have the same depth as the top because its use requires it.
that the professional steps away from the table whenever using it. A depth of about 20
It seems to be appropriate in general cases. As for the chair, it should comply with
some mandatory requirements, otherwise it will lead to unnatural body postures, with
the consequent sequelae (LMERT Work-related Musculoskeletal Injuries)
in individuals. To prevent and avoid poor postures, the chair must have: A backrest
adjustable, suitable for correct positioning of the spine; An adjustable seat,
allowing the individual to sit in such a way that the elbows are slightly above
the tabletop; A seat whose shape contributes to a distribution of the body's weight
over the entire surface. Lastly, regarding the office space, it is essential that
each professional has their own space and that their transportation (e.g. motor disabilities
e a acessibilidade) pelas instalações seja fácil e não colida com o espaço próprio dos outros
colleagues. It is necessary to manage the office space in order to ensure privacy and the
functionality. The lack of good space management may overcrowd the office,
be it in furniture and other equipment, be it in individuals and their respective positions.
Being organized 100% is difficult. We must ensure the greatest possible efficiency.
the rhythm of life and work requires doing differently what I already know how to do. Use your cockpit, install
the ordered chaos but arrange everything at the end of the day! Items I use daily Items that I used
semanalmente Artigos que use mensalmente Artigos que uso esporadicamente Ao alcance da
hand. Within arm's reach. Inside the room. Outside the room. Page 199 of 230

14 Man has always adapted Nature and the tools of work that
It was shaped by its physiology and psychology. It is constantly worked on for an economy of
human effort. It is currently essential that workers in the administrative sector
can easily move between the various workplaces, that there is a arrangement in the
room, office, or study, which allows for savings on travel to the same and avoids the
face-to-face work. Architecture has also evolved: enclosed spaces are being
replaced by open spaces, only divided at most by screens with heights
median, allowing employees to see each other when they are standing. Workstations with
ecrãs - utilizadores de computadores apresentam: As principais queixas As principais causas
Advice Headaches Nervous tension Congested eyes Visual fatigue Pains
muscular, with a higher incidence in the arms, hands, neck, and lower back. General fatigue (and
still vascular congestion and varicose veins) Tendonitis or Repetitive Strain Injury Lesions
in the cervical area (e.g., disc herniations). Stress and micro-stresses, poor sitting posture.
Inadequate lighting, incorrect distance between the display and the user's view Postures
incorrect and prolonged, sitting cross-legged, bent or stretched. Static posture
is constant, causing more blood circulation and muscle irrigation. Continued use
due to incorrect mouse or elbow and wrist positioning during constant use of the keyboard.
Incorrect manual handling of loads (lifting, transporting) Page 200 of 230
Reorganize the space, rethink and change the decor, change the type of light bulbs or their location.
two lamps Check the correct position of the body relative to the table and the chair, support
feet on the ground, legs at a 90º angle at the knees and hips, Change position
frequently, circulate in the office, alternating tasks. Avoid intensive scanning.
to acquire more ergonomic equipment. (keyboard with adjustable inclination, characters
dark with a light background, divided into two parts and with angular deviation. Avoid weights
above 20 kg, keep the load vertical and close to the trunk, keep the feet apart,
keep the back vertical by bending the legs, avoid twisting the trunk, avoid lifting loads from
floor

15 Activity: watching a workplace fitness video and exercising. Supporting texts: a

evolution of H.S.T. conditions and another called Bringing the gym to the company. Test 11:
SECURITY AWARENESS: equipment equipped with display Complete the following
questionnaire as honestly and carefully as possible. Rate each of the
respostas de acordo com a escala abaixo: 1 Nunca; 2 Por vezes; 3 Habitualmente; 4 Muitas
times; 5 Always. 1. The image on my screen is clear and bright The position of my monitor
It adjusts easily The symbols on my keyboard are legible My desk is sufficient
unobstructed and well organized in such a way as to allow flexibility in positioning the
My chair is adjustable both in height and in the back. I do not receive about the
my screen any reflections from lamps or windows. 7. The heat emissions
from my computer are conveniently dissipated I received training for the use of
my computer terminal I was given instructions and I know how to proceed to test the
Vision If I wear glasses or contact lenses, I was informed of their suitability for work
with a screen My result is points. Results: Points Excellent! Points Very good
Good Points. Less than 20 There is room for improvement Questionnaire removed from safety, Hygiene and
Occupational Health Games for Trainers, MONITOR Page 201 of 230
The issues related to Mental Load may arise from the amount and speed of
information to receive and/or process and the simultaneity of receiving information from different
sources, or a high level of attention required. Mental load, stress or burnout 12 are
common words in this context. The much talked about professional stress is one of the major problems
current of the most developed societies, where the world of work is characterized by
change of knowledge and practices, through competition, through technological changes and
organizational and by job precariousness. All working conditions, when not
adapted to humans, can become stress-inducing elements, thus, it no longer becomes
a problem not only in the field of health but also in ergonomics and management. There are
different degrees of stress until reaching burnout and can be caused by various
causes or agents. Those that matter in professional terms are those referred to by
microstressors, that is, small everyday events that annoy us, such as
for example, meeting deadlines, postponing urgent matters, etc. It does not exist
no device that measures or detects stress! This control must be exercised by the
application of various methods and by the cooperation between the various constituents of a
organization (Management, staff, workers, union delegates, occupational physician, Manager
from HR). When someone at a certain moment starts to feel the effects (headache,
arrhythmias, fatigue) from the accumulation of microstressors, that is, it recognizes the existence of this
situation, should initiate a change in behaviors that may be worsening the
the same, such as practicing sports regularly; taking small breaks at work; decreasing
perfectionism; enjoy a mini-vacation, among others. 12 Consequence of professional stress;
physiological, psychological, behavioral, and social suffering, in the short or medium/long term, can
culminate in exhaustion.

BURÓTICA main burótica sequences

Burótica is the phenomenon that encompasses and defines the transformation

two business environments (especially regarding
to office spaces). This, with the help of advancements
technological and towards greater automation of the
processes.

A importância da burocracia, desde os anos 70 do século passado,

is in the improvement and streamlining of many processes. In turn, these
advancements required a significant investment in the field of electronics.

With the advancement of bureaucracy and the consequent automation of

processes, most companies have chosen to incorporate a
greater number of resources or tools in their offices for
streamline the processes. This way, they are directed to a
optimal point, seeking a higher level of efficiency.

At the same time, the emergence and subsequent spread of networks of

The internet at all levels of society also meant a turning point.
of a turnaround in terms of bureaucracy. This is due to the greater
facilities for the connection and constant transfer of information.

Furthermore, an aspect to be highlighted from a business perspective

is that, without a doubt, the adoption of new techniques and tools of
office automation represents a significant reduction in
costs and time for companies.
Office automation processes that
include bureaucracy
These are the main processes encompassed within bureaucracy:

Storage and archiving of information, as well as its

transfer and agile transformation.
Telecommunications, of special importance in an economic environment
globalized.
Creation and development of reports and documentation.
Reduction of problems such as loss of information.
Robotics and more sophisticated machines.

Burótica
The term 'burótica' first appeared in 1976 (as
Office automation
speech by Louis Naugès, titled "The numerical systems"
of information.” Officially, it began to be part of the language
French, by resolution of the Terminology Commission
Computer Science, December 22, 1991.
The main bureaucratic sequences are:
AppleWorks
Corel WordPerfect
IBM/Lotus SmartSuite
Microsoft Office
Sun StarOffice
OpenOffice
Burótica comes from the word bureau, which in French
means office.
Study all the components of an electronic office
Since the organization of a company increasingly depends on
in communication, bureaucracy cannot mean a simple
handwritten note-taking, but rather understanding the
following components:
information exchange
 administrative document management
manipulation of numerical data
planning and agenda management
text processing
a calculation table
presentation instrument (power point)
a database
agenda
It is about designing, adapting, and using computer means in offices.
institutions or companies. It acts in the processing of the information with which those
institutions need to work, for this, they may need to set up
computer networks, install and set up the necessary software for the
manipulation of the information in question, use modems and faxes to exchange
information with the outside.

Bureaucratic activities

Since nowadays the organization of a company increasingly depends on

communication, the bureaucracy came to facilitate the execution of the following activities:
exchange of information
gestão de documentos administrativos
manipulation of numerical data
planning and schedule management
text processing
a spreadsheet
electronic presentation instrument
a database
agenda

Main butotic sequences

AppleWorks
Corel WordPerfect
IBM/Lotus SmartSuite
Microsoft Office
Sun StarOffice
OpenOffice (free software)

Read more:[Link]
%20tic/burotica/
Conclusion
Office automation plays a significant role in
daily processes, as well as in the optimization of processes. The
organizations can use office automation in a
variety of [Link] tools how to SolveXia
can help increase productivity tenfold. The
tools and technology help to work together to optimize
workflows, communication, and collaboration.

Burótca – from the office, office, in French – refers to the application of computer means in
treatment and circulation of information in an office or administrative part of a
organization. Another expression currently used with the same meaning is 'ofimátca'.
the office, office, in English. In either case, it is about conceiving, adapting and
use information technology to collect, process, and circulate the information that is of interest to
an organization.