SALES AND SERVICES CONTROL SYSTEM

FROM THE COMPANY TITO SERVIS CAR

Software Development Plan

Version 1.0

Software Development Plan for the Company Tito Servis Car 1

 TABLE OF CONTENTS

I. Introduction
1.1 Propósito……………………………………………………………….
1.2 Scope
1.3 Summary

II.- Project Overview

2.1 Purpose, Scope, Objectives
2.2 Assumptions and Restrictions
2.3 Project Deliverables
2.3.1. The Developed System
2.3.2 System Documentation
2.3.3 Manuals
2.3.1 System Manual
2.3.2 User Manual
2.3.3 Installation Manual
2.4 Evolución del Plan de Desarrollo del Software……………………………
III Project Organization

3.1 Participants in the Development of the Project

3.2 External Interfaces
3.3 Roles and Responsibilities

IV.- Project Management

4.1-Project Estimates...
4.1.1. Licenses
4.1.2. Software
4.1.3. Hardware
4.1.4. Resumen……………………………………………………………….
4.1.5. General conditions
4.2-Project Plan
4.2.1. Phase Plan
4.2.2. Project Calendar ...
4.3 Project Monitoring and Control
4.4.1Historial de Revisiones………………………………………………....
4.4.2 Risk Management

IN ANNEXES

Software Development Plan for Tito Servis Car Company 2

I. Introduction

This Software Development Plan is a preliminary version prepared to be

included in the proposal developed in response to the "Control System Project"
Sales and services of the company Titos Servis Car. This document provides an overview
global from the proposed development approach.

The project uses a methodology of Rational Rose Enterprise Edition in which

only the first three phases indicated will be carried out
methodology, consisting only in the third phase of two iterations. It is important
highlight this since we will use the RUP terminology (Rational Unified Process)
in this document. The details for the Initiation and Elaboration phases will be included and
additionally, the subsequent phases of Construction and Transition will be outlined to provide
a global view of the entire process.

The proposed development approach constitutes a configuration of the RUP process.

(Rational Unified Process) according to the characteristics of the project,
selecting the roles of the group members, the activities to be carried out and the
artifacts (deliverables) that will be generated. This document is in turn one of the
RUP artifacts.

1.1 Purpose

The purpose of the Software Development Plan is to provide information

necessary to control the project. It describes the development approach of
software.

The objective of the system development is the analysis, design, implementation of a

Information System for the company 'TITO SERVIS CAR', intended for
automate the information of Sales and service processes.

The objective of this System is to offer a comprehensive solution for the administration of the
company resources (customers, products, services, etc.), involved in all
processes of the Company 'TITO SERVIS CAR'.

1.2 Scope

The Software Development Plan describes the overall plan used for the development of
Sales and Service Control System of Tito Servis Car. The details of the
Individual iterations are described in the plans for each iteration. During the process
In the development of the artifact 'Functional Requirements', the characteristics are defined.
of the product to be developed, which constitutes the basis for the planning of the
iterations.

For version 1.0 of the Software Development Plan, we have based it on the capture
of requirements through the stakeholder representative of the company to make a
approximate estimate, once the project has started and during the Initiation phase
will generate the first version of the artifact 'Functional Requirements', which will
will be used to refine this document. Subsequently, the progress of the project and the

Software Development Plan for the Company Tito Servis Car 3

monitoring in each of the iterations will cause the adjustment of the System resulting in
new updated versions.

1.3Justificación/Resumen

The company 'TITO SERVIS CAR' requires the implementation of

immediate implementation of a personalized information system that
allows to provide timely, reliable, updated information and
relevant to the processes carried out in both Sales, services, and Warehouse,
enabling decision-making at all organizational levels,
this information being compatible with the processes and controls
established by the same institution.

A solution is needed that allows for automation.

safe and efficient, of all the current processes being practiced in its
Daily business transactions.

The following documentation of the sales and service control system

the Company 'TITO SERVIS CAR' in the following sections:
Project Overview - provides a description of
purpose, scope and objectives of the project, establishing the
artifacts that will be produced and used during the project.
Project Organization — describes the structure
organizational of the development team.
Process Management - explains costs and planning
dear, define the phases and milestones of the project and describe how
its follow-up will be carried out.

Application Plans and Guides — provides an overview of

software development process, including methods,
tools and techniques that will be used.

Software Development Plan for the Company Tito Servis Car 4

II.- GENERAL OVERVIEW OF THE PROJECT

2.1Propósito, Alcance, Objetivos

2.1.1. Purpose
The purpose of the Company Information System Project 'TITO'
"SERVICE CAR" is to provide the facilities for the flow of information.
necessary to control the sales and services that the project must support.

2.1.2. Scope
The Software Development Plan is a document in which the description of the
global plan used for the development of the "Sales Control System"
"Tito Servis Car Services". During the development process of the device
Functional Requirements define the characteristics of the product to
develop, which constitutes the basis for planning the iterations.

For version 1.0 of the Software Development Plan, we have based ourselves on the
requirements capture through the stakeholder representative of the company for
make an approximate estimate, once the project has started and during the
The initiation phase will generate the first version of the artifact 'Requirements'
Functionalities, which will be used to refine this document. Subsequently, the
progress of the project and the monitoring in each of the iterations will cause the
System adjustment producing new updated versions.

2.1.3 Objectives
The Objective of the Information System for the Company 'TITO SERVIS'
"CAR" refers to fulfilling the automation of the incoming information of the
Sales and service processes.

The objective of this Information System is to provide a comprehensive solution and

optimal for the good administration of the company's resources (clients,
products, services, etc.), involved in all the processes of the Company
TITO SERVICE CAR

Software Development Plan for Tito Servis Car Company 5

 2.2 Project Deliverables
The deliverables will be defined in each of the stages of the
Methodology to be used, which must include at least the following:

2.3.1 The Developed System

Sales Control Systems and Services of the Company

TITO SERVIS CAR, Database engine: SQL Server
2005 Y MYSQL, and their installation.
Materials and guides for its implementation.
Data Dictionary.
All the Necessary Guarantees for the Developed System,
about the Implementation and Transition Phase, guaranteeing
the quality of the operation and integrity of the Software.

2.3.2 System Documentation

This present document will show the entire process and

RUP methodology (Rational Unified Process) carried out from the
starting phase to the finished product which is the 'SYSTEM'
SALES AND SERVICE CONTROL OF THE COMPANY
TITO SERVICE CAR

2.3.3 Manuals
The following manuals will be presented to achieve a better reach.
of the System:

[Link]. System Manual.

In this document, the appropriate steps will be followed. for

to carry out the maintenance of Clients, Products,
Formulas, etc. It will include at least the description of the
system architecture, structure of the buttons that compose
each module, general description of the processes, model of
data, Process diagram according to the data flow of each
module and data dictionary.

[Link] User Manual.

Through this manual, we will have a guide for the correct use.
del system on the part of the worker of the Company 'TITO'
SERVICE CAR
suitable for making sales of the different
products and services. Directed at the end user who will use the
system, performing its daily tasks.

Comprenderá, por lo menos, la descripción de las funciones del

system in general and of each of its modules in particular and
its operation by the end user, description of the
menu structure, menu and screen descriptions, use of

Software Development Plan for Tito Servis Car Company 6

 interactive aids, description of shapes, and reports and a
glossary of terms oriented towards the processes that users
they are going to carry out with the information system.

[Link] Manual de Instalación.

With this manual we will have a guide for the

correct installation of the system, this document will cover the
basic requirements on a computer to be able to install the
system and what applications it should have.

2.3 Evolution of the Software Development Plan

El Plan de Desarrollo del Software se revisará semanalmente y se

It will be refined before the start of each iteration.

III.- Project Organization

3.1 Participants in the Project.

Considering the phases of Initiation, Elaboration, and two iterations of the phase of
Construction will be made up of the following positions and the persons in charge of
they

Database Administrator. Work of Piero Joel Mori López,

with modest experience in handling SQL Server 2005
Express Y MYSQL SERVER 5.0 tools CASE and notations.

•Systems Analyst. The established profile is knowledge of

UML and the RUP development process, which means at least
with experience in systems related to the project line, work that
It will be carried out by the following:

Rony Flores Gómez.

Angel Morales Silva.
Piero Mori López.

Business Logic Manager (Programmer).

experience in the project development environment, in order to
that the prototypes can be as close as possible to the product
final. This work has been entrusted to Rony Flores Gómez.

•Documenter.- He/She is responsible for management tasks.

requirements, documentation and design of the presentation scheme of
project, the person in charge is Ángel Armando Morales Silva.

Software Development Plan for Tito Servis Car Company 7

 3.2 External Interfaces

The following will describe the modules that will be part of the proposal.
Sales and service control system of the company Tito Servis Car and its
requirements functionalities, technical aspects and characteristics of the system of
information.

3.2.1 MODULES THAT ARE PART OF THE PROPOSAL

SALES AND SERVICES CONTROL SYSTEM OF THE
COMPANY TITO SERVIS CAR.

[Link] FUNCTIONAL REQUIREMENTS

To better specify the functionality of the software required by the Company

"TITO SERVIS CAR", requirement blocks have been formed
referred to as modules, which will be interpreted as a way to organize and
classify the functionalities and not necessarily as software modules.

[Link].1 SALES PROCESS REQUIREMENTS

You will have the following specific tasks:

Generate monthly statistical reports on how many people (Clients)

come to our establishment 'TITO SERVIS CAR'.
Generate a receipt that shows the quantity of products sold and the
total sale price.
List the prices of each product.
Generate and update the list of the different types of products sold
during the day.
Control and update gains and losses during the day.

Additionally, it will include and must handle the following general parameters:

Series.- The number that identifies the receipt issued in the sale
Tipo de Comprobante.- Se guardan los tipos de comprobantes que se
issue when making a sale (receipt, invoice, etc.)
Tipo de Ventas.- Si es al contado o al crédito
Ventas.- Ventas diarias que se realiza por la venta de los productos
Customers.- The data of those who buy the products.
Product.- The different products that the bakery offers.

Software Development Plan for the Company Tito Servis Car 8

 4.1.2 REQUIREMENTS OF THE STORAGE PROCESS
It will have the following specific tasks:

Register and update the stock of products by suppliers that enter into the
warehouse.
Register and update the inventory of supplies by suppliers that enter the
warehouse.
Control the payment to the suppliers.
Cancel a specific purchase.
List the complete information of suppliers (name, phone, address,
city, etc.).
Add and remove a supplier.
Control the supply outputs to the other areas.

It will also count and must manage the following general parameters:

Supplier - The one from whom the inputs are purchased.

Type of Input.- Production Input and Sales Input.
Product.- The different products that the bakery offers
Input. The different inputs (raw materials) that will be needed for the
production
Storekeeper.- The one in charge of controlling the supplies and products that
They are in the warehouse.
Categorías. Los tipos de productos (si son pasteles, panes, pizzería, café, etc.)
Purchases - the types of products (whether they are cakes, breads, pizzeria, coffee, etc.
Tipo de Compra.- Al contado o al crédito

4.1.3 SERVICE PROCESS REQUIREMENTS

It will have the following specific tasks:

Register and update the services provided to various clients.

Show and update the sales services to be performed on those vehicles.
List and control the selected personnel for the execution of said work.
services to customers' vehicles.
List and control the services that have been produced.

4.1.4 REPORTING PROCESS REQUIREMENTS

It will have the following specific tasks:

Report the daily sales made by the seller during the course of
day.
Report the output of supplies from the Warehouse to either the service area or
of Sales.

In addition, it will have to manage the following general parameters:

Software Development Plan for Tito Servis Car Company 9

 Daily Sales.- The sales that are made per day.
Inputs.- the different inputs (raw materials) that will be needed for the
production.

[Link] NON-FUNCTIONAL REQUIREMENTS.

The information system will have the following operational characteristics.

[Link].1 Ergonomics

The software must be easy enough to handle by the

user; that is to say, this latter will be able to perform all operations in
the system using either the keyboard or the mouse.

[Link].1 Integration

That is, you must integrate all the information and synchronize everything.
the processes and events, which will allow for obtaining information in
at all times. All software modules must integrate
information.

[Link].2 Scalability

The software design will support the increase in volume of

operations without the need to modify the source code.

[Link].3 Performance

The response time and the duration of the functional options

of the software of the Company 'TITO SERVIS CAR' will be the most
as soon as possible. Therefore, the required level of services is such that
the comprehensive information system does not suffer a decrease in its
performance (degradation) compared to the level prior to the deployment
in production.

[Link].4 Technological Compatibility

The software will run on the technological platform of the

new equipment that the Company 'TITO SERVIS' will implement
CAR

[Link].5 User interface

The software must have a final user interface.

entirely in a graphical and user-friendly environment in all its
components.

[Link] TECHNICAL ASPECTS OF OUR SYSTEM.

[Link].1 Database Manager to Use

Software Development Plan for Tito Servis Car Company 10

 Our group suggests that the database manager for the
the current development must be SQL Server 2005 Express and MYSQL
SERVER 5.0, which has been chosen taking into account the following
evaluation criteria.
Security.
SQL Server 2005 Express and MYSQL Server 5.0 implements a level of
security at the login and database level, which guarantees the
confidentiality of the data of the Company "TITO SERVIS CAR".

Information integrity management.

SQL Server 2005 Express validates the integrity of the information that the
user tries to save when making a transaction.

Database synchronization.
The replication process requires database synchronization.
for which SQL Server 2005 Express guarantees through
transactional or instantaneous synchronization depending on the
branch functionality.

Data capacity:
SQL SERVER 2005 Express and MYSQL SERVER 5.0 Supports up to
terabytes of information, that means a great capacity for data and
benefit for the company.

User concurrency.
The system proposed to the company 'TITO SERVIS CAR' will be
implemented in a client-server architecture with concurrency
simultaneous from the different points of sale, this implies that the manager
database ensures this functionality as the company tends to
to grow and the level of concurrency could be higher.

Technical support.
Currently, Microsoft is the largest company in the world and the support
The information about your products is unlimited.

[Link].2 Integrated Development Environment (IDE) tool to be used.

Our group proposes that the integrated development tool for the
The present development must be JBUILDER, which has been chosen having
consider the following evaluation criteria:

JBUILDER is an integrated development environment specially

designed to facilitate the construction and development of services and
web and desktop solutions.

Among its multiple features, its multi-support stands out.

language, which allows integrating code into the same application
written in different programming languages.

Software Development Plan for the Company Tito Servis Car 11

 •Security.-JBUILDER makes it easier for developers to task
write secure applications. Code can be written not
managed insurance or obtain the IDE tools that allow
create and implement managed applications that use the
Code Access Security (CAS).

Interface design using the Swing library in JAVA.

Integration with JAVA RUNTIME.

Creation of console applications

Other features to highlight are: an integrated environment of

development, a complete debugger, Crystal Reports or an assistant
for HTML design

4.3.3 Software Base

The base software platform that is currently in use will be the same.
on which the application should run.

4.3.4 Tools Case to Use.

Rational Rose Enterprise Edition.

[Link] CHARACTERISTICS GENERAL DEL SYSTEM DE

INFORMATION.

The information system to be developed must allow for automation in a way

secure and efficient of all operational processes, the optimization in the use of the
company resources, the consolidation and presentation of supporting information to
decision-making at all management levels, enabling to carry out among
other information that facilitates management analysis.

The system to be implemented will have the following general technical characteristics:

The system will run on the Windows 2000/NTWs/95/98/XP platform and

software libre Ubuntu 9.10 (esto debido a que se tiene en consideración las
platforms that the company is going to propose to use, both in resources of
hardware, as well as base software for the information system.
It will have a user-friendly graphical interface between the system and the user.
The system to be implemented is of the Client/Server type and will use the database engine.
Relate SQL Server 2005 Express and MySQL Server 5.0.

Software Development Plan for the Company Tito Servis Car 12

The system will have several security levels protected by passwords,
this will allow us dynamic access to the different options of the
system.
The information stored in the databases will be easily 'transportable'
for use in another system, for example, to export the information in the form of
files for your use or consultation with Spreadsheets, Word Processors,
Flat files and/or others.
The system will provide reports, either on screen, printer, or file.
The system will allow for the consolidation of information, including mechanisms
data transmission: manual and automatic.
The system will be developed in JAVA ECLIPSE/SQL SERVER 2005
EXPRESS Y MYSQL SERVER 5.0.
Automatic generation and printing of pre-designed documents in the system.
Management of historical information.

Software Development Plan for the Company Tito Servis Car 13

IV.- PROJECT MANAGEMENT.

4.1-Project Estimates

The following is the economic proposal for the execution of the present.
project.
4.1.1. Licenses.

Ítem Descripción Cantidad Precio $ Total

1 Java Eclipse Version Galileo 1 Free
2 SQL Server 2005 Express 1 Free
3 MYSQL SERVER 2005 1 Free
4 Rational Rouse IBM 1 2252 USA 2252.00
5 Windows XP Professional 1 750 USA 750.00
3002.00

4.1.2. Software.

Ítem Descripción Cantidad Precio Total

1 Analysis, design, implementation of 1 9000.00 9000.00
Sales control system and
services of the company Tito Servis
Car

Total 9000.00

4.1.3. Hardware.

Ítem Descripción Cantidad Precio Total

1 Micronics Pentium IV (Depreciation: 1 2,754.00 2,754.00
1.67% monthly)
2 Samsung Pentium 4 1 2,448.00 2,448.00
2 LG Pentium 4 1 2,448.00 2,448.00
3 Canon PIXMA IP1600 printer 1 187.00 187.00
(Depreciation: 1.67% monthly)
Total 7,837.00

4.1.4. Summary.

Software Development Plan for the Company Tito Servis Car 14

 Category Total
Licenses 3002.00
Software 9000.00
Hardware 7,837.00
Others (10%)
TOTAL

4.1.5. General conditions.

As seen in the Economic proposal, it is divided into 3 parts.

main ones which are specified in the following lines to define
better the cost structure presented:

Licenses
This section indicates the licenses that the company 'Tito Servis Car' must
acquire for software development. The acquisition of
these licenses due to the fact that the Source code of the Application (since the
source code of the software and the database will belong to the
Company 'Tito Servis Car', and its acquisition is required so that
has the right to make the required modifications.

Software
Here the cost of analysis, design, and implementation of the development is indicated.
of the software the same as it is proposed that the disbursement be in installments
monthly equal amounts. ($2,000.00), which includes all taxes
that establish the relevant legal standards, which will help us for the
expenses during almost the entire development of the System.

Hardware
The acquisition of 2 computing devices for construction is suggested.
of the software, because these will provide greater performance
ergonomic features that will allow to make the most of the characteristics of
the said machines and expedite the construction of the System.

Others
Multiple expenses incurred throughout the development are taken into account.
the project such as the payment for electricity consumption, CDs,
computer rental, document printing, sheets,
some last-minute inconveniences and additional expenses.

4.2-Project Plan

4.2.1 Phase Plan.

Software Development Plan for Tito Servis Car Company 15

 The development will take place based on phases with one or more iterations in each.
one of them. The following table shows the distribution of times and the
number of iterations of each phase (for the Construction and Transition phases
it's just a very preliminary approximation

Phase Number of iterations Duration

Start Phase 1 4 weeks

Drafting Phase 2 3 weeks
Construction Phase 2 5 weeks
Transition Phase 1 2 weeks

The milestones that mark the end of each phase are described in the following table.

Description Phase

In this phase, you will develop the necessary product requirements.

from the user's perspective, which will be established in the
Requirements Capture Artifact. The main use cases
Startup Phase they will be identified and the Development Plan will be refined
of the Project. The acceptance of the customer / user and the Plan of
Development marks the end of this phase.

In this phase, the requirements are analyzed and a prototype is developed.

on architecture (including the most relevant and/or critical parts
of the system). At the end of this phase, all use cases
corresponding to requirements that will be implemented in the
the first version of the Construction phase must be analyzed and
designed (in the Analysis / Design Model).
Drafting Phase
The review and acceptance of the system architecture prototype
marks the end of this phase. The first iteration will have as
objective the identification and specification of the main cases
for use, as well as its preliminary realization in the Analysis Model
Design will also allow for a general review of the status.
from the artifacts up to this point and adjust if necessary the
planning to ensure the achievement of objectives.
Both iterations will last for weeks.

Software Development Plan for the Company Tito Servis Car 16

 During the construction phase, they finish analyzing and designing.
all use cases, refining the Analysis/Design Model. The
the product is built based on 2 iterations, each one
producing a version to which tests are applied and it
Construction phase validated with the client/user.

The preparation of user support material begins.

The person who marks the end of this phase is the version of the version, with the
partial operational capacity of the product that has been
considered critical, ready to be delivered to users.

In this phase, two versions will be prepared for distribution,

ensuring an implementation and change of the previous system of
Transition Phase proper way.

The milestone that marks the end of this phase includes the delivery of all
project documentation with installation manuals and
all user support material, the completion of
user training.

4.2.2 Project Calendar

Below is a schedule of the main tasks of the project.

including only the Initiation and Elaboration phases. As mentioned, the process
iterative and incremental of RUP (Rational Unified Process) is characterized by the
parallel implementation of all development disciplines throughout the project, with
which most of the artifacts are generated very early in the project
but they are developing to a greater or lesser degree according to the phase and iteration of the
project

For this project, the following schedule has been established. The approval date
indicate when the artifact in question has a sufficient level of completeness to
subject to review and approval, but this does not remove the possibility of its subsequent
refinement and changes.

Software Development Plan for the Company Tito Servis Car 17

DISCIPLINES / ARTIFACTS
GENERATED OR MODIFIED BEGINNING APPROVAL
DURING THE STARTUP PHASE

Business Modeling

Business Use Case Model and Week 1 Week 3

Business Object Model 01/10 – 07/10 15/10 – 21/10

Requirements
Week 2 Week 3
Glosario
08/10 – 14/10 15/10 –21/10
Week 2 Week 3
Vision
08/10 – 14/10 15/10 –21/10
Week 3
Use Case Model next phase
15/10 –21/10
Week 4
Use Case Specification next phase
22/10– 28/10
Week 5
Additional Specifications next phase
29/10– 04/11
Analysis / Design

Week 6 and 7
Analysis / Design Model next phase
04/10 – 18/11
next phase
Week 8
Data Model
19/11– 25/11

Implementation
Week 9 and 10
User Interface Prototypes next phase
26/11 – 09/12
Week 11
Implementation Model next phase
10/12 – 16/12
Tests

Software Development Plan for the Company Tito Servis Car 18

 Week 12
Functional Test Cases December 17 - December 23 next phase

Deployment
Week 11
Deployment Model December 24 - December 30 next phase

Change and Configuration Management Throughout the project

Project management
Plan de Desarrollo del Software en su Week 10 Week 12
version 1.0 and plans of the Iterations. 31/11 – 02/12 07/12 – 23/12
Environment Throughout the project

4.4 Project Monitoring and Control

4.4.1 Revision History

Version Date Description

1.0 08/08/2009 Preliminary version as a development proposal.

2.0 24/10/2009 Proposed version for approval at the end of the phase of
start.

3.0 03/11/2009 Revised version in the drafting phase.

4.0 05/11/2009 Revised version at the end of the Elaboration phase.

5.0 12/11/2009 Revised version in the first iteration of the phase of

construction.

6.0 07/12/2009 Revised version in the second iteration of the phase of

construction.

The project calendar will have weekly monitoring and evaluation by the head of
project, the defects detected in the reviews and formalized will have a
monitoring to ensure compliance regarding the resolution of these
deficiencies.

For the review of each artifact and its corresponding quality assurance, the following will be used
the review guides included in RUP.

Software Development Plan for the Company Tito Servis Car 19

 4.4.2 Risk Management

From the Start phase, a list of risks associated with the project will be maintained and
the actions established as a strategy to mitigate them or contingency actions.
This list will be evaluated at least once in each iteration.

Risks Contingency Actions

["Low intensity of Electric Energy, and 1. Save every moment the information"]
that the advanced information is lost and that it is being managed, taking into account
any of our System, or that has some security aspects.
failures at the time of testing.

2. Loss of information in the database. 2. Make a backup copy at certain intervals

time, as progress is being made on the
project.

They are treated with care, it is carried out the

3. Advanced information loss due to regular maintenance, is
Some malfunction of the computer, failure to provide the loan of other equipment.
of the teams.

4. To the fire, which can destroy the3 Generals, a copy is made almost daily
teams and files. of the files that are vital for the
company.

4The common robbery, taking the equipment and 5. Common robot, the doors close
files. entry and windows.

5Ala acción de virus, que dañen los equipos 6. Todo el software que llega se analiza en
and files. a system using antivirus software.

Software Development Plan for the Company Tito Servis Car 20

 Annexes

Software Development Plan for the Company Tito Servis Car 21