# ServiceNow Developer – Common Backend Tables
## 🔹 Core Tables
| Table Label | Table Name | Notes
|
|--------------------|------------------------|------------------------------------
----|
| Task | task | Parent for all task-based tables
|
| User | sys_user | Stores user records
|
| User Group | sys_user_group | Stores groups
|
| Role | sys_user_role | Stores roles
|
| Dictionary | sys_dictionary | Field definitions
|
| Properties | sys_properties | System properties
|
| Choice | sys_choice | Dropdown/choice list values
|
| UI Action | sys_ui_action | Buttons, links, context menu
actions |
| UI Policy | sys_ui_policy | UI Policy rules
|
| Client Script | sys_script_client | Client-side scripts
|
| Business Rule | sys_script | Server-side business rules
|
---
## 🔹 Application Development
| Table Label | Table Name | Notes
|
|--------------------|------------------------|------------------------------------
----|
| Application | sys_app | Scoped applications
|
| Module | sys_app_module | App navigation modules
|
| Table | sys_db_object | Custom/extended tables
|
| Script Include | sys_script_include | Server-side reusable scripts
|
| Scripted REST API | sys_ws_definition | Scripted REST API definitions
|
| REST API Resource | sys_ws_operation | API resources & methods
|
| Data Policy | sys_data_policy | Data validation rules
|
| Dictionary Entry | sys_dictionary | Field metadata
|
---
## 🔹 Records & Configuration
| Table Label | Table Name | Notes
|
|--------------------|------------------------|------------------------------------
----|
| Incident | incident | Incident management
|
| Problem | problem | Problem management
|
| Change Request | change_request | Change management
|
| Catalog Item | sc_cat_item | Service catalog items
|
| Catalog Category | sc_category | Catalog categories
|
| Requested Item | sc_req_item | Items requested (RITM)
|
| Request | sc_request | Parent request
|
| Catalog Task | sc_task | Tasks for catalog items
|
| Knowledge | kb_knowledge | Knowledge articles
|
---
## 🔹 Security / ACL
| Table Label | Table Name | Notes
|
|--------------------|------------------------|------------------------------------
----|
| Access Control | sys_security_acl | ACL rules
|
| Role | sys_user_role | Roles
|
| Group | sys_user_group | Groups
|
| User | sys_user | Users
|
---
## 🔹 Workflow & Automation
| Table Label | Table Name | Notes
|
|--------------------|------------------------|------------------------------------
----|
| Workflow | wf_workflow | Workflows
|
| Workflow Activity | wf_activity | Workflow activities
|
| Flow Designer Flow | sys_flow | Flow Designer flows
|
| Flow Action | sys_hub_action_type | Flow Designer actions
|
| Scheduled Job | sys_trigger | Scheduled jobs (Scheduled Scripts)
|
| Scheduled Script | sysauto_script | Scripted scheduled jobs
|
| Event | sysevent | Event queue
|
| Notification | sysevent_email_action | Email notifications
|
| Email Template | sys_email | Email records (inbound/outbound)
|
---
## 🔹 Integration
| Table Label | Table Name | Notes
|
|--------------------|------------------------|------------------------------------
----|
| Import Set | sys_import_set | Import set parent
|
| Import Set Row | sys_import_set_row | Import set rows
|
| Transform Map | sys_transform_map | Import set transform maps
|
| Data Source | sys_data_source | External data sources
|
| SOAP Message | sys_soap_message | SOAP integrations
|
| REST Message | sys_rest_message | REST integrations
|
---
## 🔹 Logging & Debugging
| Table Label | Table Name | Notes
|
|--------------------|------------------------|------------------------------------
----|
| System Log | sys_log | General logs
|
| Script Log | syslog_script | Script execution logs
|
| Import Log | sys_import_set_run | Import set runs/logs
|
| Update Set | sys_update_set | Update sets
|
| Update Set Item | sys_update_xml | Records captured in update sets
|