TOPIC 7: CONTROLLING EXERCISE
MCQ
NO QUESTIONS ANSWER
1 _______________ is defined as a process through which
managers regulate organizational activities to make them
consistent with expectations and help them to achieve
predetermined standards of performance
A. planning
B. organizing
C. leading
D. controlling
2 The first step in controlling process involves
A. assessing the organization environment
B. evaluating the performance
C. comparing actual performance against standards
D. establish standards of performance
3 ______________ control occurs before the project starts
while ______________ control is done after the projected is
completed.
A. Feedforward; concurrent
B. Feedback; feedforward
C. Concurrent; feedback
D. Feedforward; feedback
4 Which of the following is NOT a barrier to controlling
A. Too much accountability
B. Over control
C. Rewards for operational inefficiency
D. Be timely in feedback reporting
5 Which of the following statement is true?
A. Effective control system allows managers to know
whether organizational goals are being met
B. Effective control system helps to assure minimal work
distruptions
C. Effective control system must be composed of both
objective and subjective measures
D. All of the above.
Long Essay (20 marks)
Discuss the steps in the control process by applying it to your group assignment’s
chosen businesss.