Interior Maintenance Guide for Vehicles
Interior Maintenance Guide for Vehicles
E
CONTENTS
DOUBLE CAB FRONT PILLAR GARNISH ........................................22 F
FRONT PILLAR GARNISH : Removal and Instal-
PRECAUTION ............................................... 4 lation ........................................................................23
G
PRECAUTIONS ................................................... 4 KICKING PLATE ........................................................24
Precaution for Supplemental Restraint System KICKING PLATE : Removal and Installation ...........25
(SRS) "AIR BAG" and "SEAT BELT PRE-TEN-
SIONER" ................................................................... 4 DASH SIDE FINISHER ..............................................26 H
Precautions Necessary for Steering Wheel Rota- DASH SIDE FINISHER : Removal and Installation
tion After Battery Disconnection ................................ 4 ....26
Precautions for Removing Battery Terminal ............. 5 BODY SIDE WELT .....................................................27 I
Precaution for Procedure without Cowl Top Cover...... 5 BODY SIDE WELT : Removal and Installation ........27
Precaution for Work .................................................. 5
CENTER PILLAR LOWER GARNISH .......................27
INT
PREPARATION ............................................ 6 CENTER PILLAR LOWER GARNISH : Removal
and Installation ........................................................27
PREPARATION ................................................... 6
Commercial Service Tools ........................................ 6 CENTER PILLAR UPPER GARNISH ........................28 K
CENTER PILLAR UPPER GARNISH : Removal
CLIP LIST ............................................................ 7 and Installation ........................................................29
Clip List ..................................................................... 7
FLOOR TRIM .................................................... 31 L
SYMPTOM DIAGNOSIS ............................... 8 Exploded View .........................................................31
Removal and Installation .........................................32
SQUEAK AND RATTLE TROUBLE DIAG- M
NOSES ................................................................ 8 HEADLINING .................................................... 35
Work Flow ................................................................. 8 Exploded View .........................................................35
Inspection Procedure .............................................. 10 Removal and Installation .........................................37
Diagnostic Worksheet ............................................. 12 N
REAR PARCEL SHELF FINISHER .................. 39
REMOVAL AND INSTALLATION ............... 14 Exploded View .........................................................39
O
FRONT DOOR FINISHER ..................................14 REAR PILLAR FINISHER ..........................................39
Exploded View ........................................................ 14 REAR PILLAR FINISHER : Removal and Installa-
Removal and Installation ......................................... 15 tion ...........................................................................39
KING CAB P
REAR DOOR FINISHER ....................................17
Exploded View ........................................................ 17 PRECAUTION .............................................. 41
Removal and Installation ......................................... 17
PRECAUTIONS ................................................. 41
BODY SIDE TRIM ..............................................21
Exploded View ........................................................ 21
INT
PRECAUTION
PRECAUTIONS
Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT
PRE-TENSIONER" INFOID:0000000011034618
The Supplemental Restraint System such as “AIR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. Information necessary to service the system safely is included in the “SRS AIR BAG” and
“SEAT BELT” of this Service Manual.
WARNING:
Always observe the following items for preventing accidental activation.
• To avoid rendering the SRS inoperative, which could increase the risk of personal injury or death in
the event of a collision that would result in air bag inflation, all maintenance must be performed by
an authorized NISSAN/INFINITI dealer.
• Improper maintenance, including incorrect removal and installation of the SRS, can lead to personal
injury caused by unintentional activation of the system. For removal of Spiral Cable and Air Bag
Module, see “SRS AIR BAG”.
• Never use electrical test equipment on any circuit related to the SRS unless instructed to in this Ser-
vice Manual. SRS wiring harnesses can be identified by yellow and/or orange harnesses or harness
connectors.
PRECAUTIONS WHEN USING POWER TOOLS (AIR OR ELECTRIC) AND HAMMERS
WARNING:
Always observe the following items for preventing accidental activation.
• When working near the Air Bag Diagnosis Sensor Unit or other Air Bag System sensors with the
ignition ON or engine running, never use air or electric power tools or strike near the sensor(s) with
a hammer. Heavy vibration could activate the sensor(s) and deploy the air bag(s), possibly causing
serious injury.
• When using air or electric power tools or hammers, always switch the ignition OFF, disconnect the
battery, and wait at least 3 minutes before performing any service.
Precautions Necessary for Steering Wheel Rotation After Battery Disconnection
INFOID:0000000011034619
CAUTION:
Comply with the following cautions to prevent any error and malfunction.
• Before removing and installing any control units, first turn the ignition switch to the LOCK position,
then disconnect both battery cables.
• After finishing work, confirm that all control unit connectors are connected properly, then re-connect
both battery cables.
• Always use CONSULT to perform self-diagnosis as a part of each function inspection after finishing
work. If a DTC is detected, perform trouble diagnosis according to self-diagnosis results.
For vehicle with steering lock unit, if the battery is disconnected or discharged, the steering wheel will lock and
cannot be turned.
If turning the steering wheel is required with the battery disconnected or discharged, follow the operation pro-
cedure below before starting the repair operation.
OPERATION PROCEDURE
1. Connect both battery cables.
NOTE:
Supply power using jumper cables if battery is discharged.
2. Turn the ignition switch to ACC position.
(At this time, the steering lock will be released.)
3. Disconnect both battery cables. The steering lock will remain released with both battery cables discon-
nected and the steering wheel can be turned.
4. Perform the necessary repair operation.
P
PIIB3706J
• After removing and installing the opening/closing parts, be sure to carry out fitting adjustments to check their
operation.
• Check the lubrication level, damage, and wear of each part. If necessary, grease or replace it.
PREPARATION
PREPARATION
Commercial Service Tools INFOID:0000000010492895
SIIA0995E
JMKIA3050ZZ
INT
JMJIA3734GB
SYMPTOM DIAGNOSIS
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Work Flow INFOID:0000000010492917
SBT842
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any of
the customer's comments; refer to INT-12, "Diagnostic Worksheet". This information is necessary to duplicate
the conditions that exist when the noise occurs.
• The customer may not be able to provide a detailed description or the location of the noise. Attempt to obtain
all the facts and conditions that exist when the noise occurs (or does not occur).
• If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer is
concerned about. This can be accomplished by a test drive with the customer.
• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.
• Squeak – (Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard surfaces
= higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping
• Creak – (Like walking on an old wooden floor)
Creak characteristics include firm contact/slow movement/twisting with a rotational movement/pitch depen-
dent on materials/often brought on by activity.
• Rattle – (Like shaking a baby rattle)
Rattle characteristics include the fast repeated contact/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
• Knock – (Like a knock on a door)
Knock characteristics include hollow sounding/sometimes repeating/often brought on by driver action.
• Tick – (Like a clock second hand)
Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.
• Thump – (Heavy, muffled knock noise)
Thump characteristics include softer knock/dead sound often brought on by activity.
• Buzz – (Like a bumble bee)
Buzz characteristics include high frequency rattle/firm contact.
• Often the degree of acceptable noise level will vary depending upon the person. A noise that a technician
may judge as acceptable may be very irritating to the customer.
• Weather conditions, especially humidity and temperature, may have a great effect on noise level.
DUPLICATE THE NOISE AND TEST DRIVE
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. Cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by apply-
ing felt cloth tape or silicon spray (in hard to reach areas). Urethane pads can be used to insulate wiring har-
ness.
CAUTION:
Never use silicone spray to isolate a squeak or rattle. If the area is saturated with silicone, the recheck
of repair becomes impossible.
CENTER CONSOLE
Components to pay attention to include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation procedures also apply to the center console.
DOORS
Pay attention to the following:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. The areas can usually be insulated with felt cloth tape or insulator foam blocks to
repair the noise.
TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the customer.
In addition look for the following:
1. Trunk lid dumpers out of adjustment
2. Trunk lid striker out of adjustment
3. Trunk lid torsion bars knocking together
4. A loose license plate or bracket
Most of these incidents can be repaired by adjusting, securing or insulating the item(s) or component(s) caus-
ing the noise.
SUNROOF/HEADLINING
Noises in the sunroof/headlining area can often be traced to one of the following:
1. Sunroof lid, rail, linkage or seals making a rattle or light knocking noise
2. Sunvisor shaft shaking in the holder
3. Front or rear windshield touching headlining and squeaking
INT
LAIA0072E
INT
PIIB8742E
JMJIB0760ZZ
A
CAUTION:
• When removing, always use a remover tool that is made of plastic to prevent damage to the parts.
• Never damage the front door panel. B
REMOVAL
1. Open the front door and front door window glass fully.
2. Remove door mirror corner cover. Refer to MIR-28, "DOOR MIRROR ASSEMBLY : Removal and Installa- C
tion".
3. Apply protective tape (A) on front door finisher to protect it from
damage. D
JSJIA0241ZZ
G
4. Disengage inside handle escutcheon fixing pawls using a
remover tool (A), and then remove inside handle escutcheon.
H
: Pawl
INT
JSJIA0242ZZ
5. Disengage pull handle cap fixing pawls using a remover tool (A)
K
and then remove pull handle cap.
CAUTION:
• Use a remover tool wrapped in tape (B) to protect pull
handle cap from damage. L
• Apply shop cloth (C) on front door finisher to protect it
from damage.
M
: Pawl
JSJIA0243ZZ
N
6. Remove front door finisher fixing screw .
JSJIA0244ZZ
JSJIA0246ZZ
b. Using a remover tool (A) disengage fixing clips and pawl from
door panel.
CAUTION:
Insert a remover tool between front door panel and clip for
disengaging fixing clips.
: Clip
: Pawl
JMJIB0793ZZ
JSJIA0248ZZ
INT
JSJIA0258ZZ
N
Rear door panel Rear door inside handle Pull handle bracket
Inside handle escutcheon Pull handle cap Rear door corner cover
Rear door finisher O
: Pawl
: Clip P
CAUTION:
• When removing, always use a remover tool that is made of plastic to prevent damage to the parts.
• Never damage the rear door panel.
JSJIA0249ZZ
3. Disengage rear door corner cover fixing clips and pawl using a
remover tool (A), and then remove rear door corner cover.
: Clip
: Pawl
JSJIA0250ZZ
JSJIA0251ZZ
: Pawl
JSJIA0252ZZ
: Pawl C
JSJIA0253ZZ
D
7. Remove rear door finisher fixing screw .
G
JSJIA0254ZZ
INT
K
JSJIA0255ZZ
b. Using a remover tool (A) disengage fixing clips from door panel.
CAUTION: L
Insert a remover tool between rear door panel and clip for
disengaging fixing clips.
M
: Clip
JSJIA0256ZZ
O
c. Remove rear door finisher according to numerical order 1→2
indicated by arrows as shown in the figure.
P
JSJIA0257ZZ
RHD models B
INT
JSJIA0277ZZ
N
Rear body side welt Front body side welt Front pillar garnish RH
Dash side finisher Front kicking plate Center pillar lower garnish
O
Center pillar upper garnish Center pillar upper cap Center pillar assist grip
Grip cap Rear kicking plate Rear pillar upper garnish
Rear pillar lower garnish Rear parcel shelf finisher Board rear parcel shelf finisher P
Front pillar garnish LH Front pillar assist grip
: Clip
: Pawl
: Metal clip
: Always replace after every disassembly.
JMJIB0758ZZ
Rear body side welt Front body side welt Front pillar garnish RH
Dash side finisher Front kicking plate Center pillar lower garnish
Rear pillar lower garnish Rear pillar upper garnish Rear kicking plate
Grip cap Center pillar assist grip Center pillar upper cap
Center pillar upper garnish Grip cap Front pillar assist grip
Front pillar garnish LH Rear parcel shelf finisher Board rear parcel shelf finisher
: Clip
: Pawl
: Metal clip
A
CAUTION:
Never damage the body panel.
REMOVAL B
Driver Side
1. Release front pillar garnish portion of body side welt. C
2. Disengage front pillar garnish fixing metal clip and anchor clip
according to numerical order 1→2 indicated by arrows as shown
in the figure.
D
: Anchor clip
: Metal clip E
F
JSJIA0366ZZ
JMJIB0355ZZ
INT
4. Disengage fixing pawls, and then remove front pillar garnish.
: Pawl K
M
JSJIA0297ZZ
: Pawl
JSJIA0437ZZ
JSJIA0438ZZ
: Metal clip
JMJIB0759ZZ
: Pawl
JMJIB0490ZZ
INSTALLATION
Note the following items, and then install in the reverse order of removal.
CAUTION:
• Always replace anchor clip with a new one after every removal.
• Be sure to install anchor clips to front pillar garnish before installing front pillar garnish.
• Visually check metal clip for deformation and damage during installation. Replace with a new one if
necessary.
• When installing, check in advance that anchor clips and metal clip are accurately aligned with the
portions on body panel, and then install by pressing in.
KICKING PLATE
A
CAUTION:
Never damage the body panel.
REMOVAL B
Front
1. Apply protective tape (A) to center pillar lower garnish to protect C
it from damage.
JSJIA0367ZZ
F
2. Disengage front kicking plate fixing pawls, clip and metal clip
using a remover tool (A).
G
: Clip
: Pawl
H
: Metal clip
JSJIA0278ZZ
JSJIA0279ZZ M
Rear N
1. Apply protective tape (A) to center pillar lower garnish and rear
pillar lower garnish to protect from damage.
O
JSJIA0368ZZ
: Pawl
JSJIA0280ZZ
JSJIA0281ZZ
INSTALLATION
Note the following items, and then install in the following order.
CAUTION:
• Visually check clip for deformation and damage during installation. Replace with a new one if neces-
sary.
• When installing, check in advance that clip and pawls are accurately aligned with the portions on
dash side finisher, center pillar lower garnish and rear pillar lower garnish, and then install by press-
ing in.
DASH SIDE FINISHER
DASH SIDE FINISHER : Removal and Installation INFOID:0000000010492928
CAUTION:
Never damage the body panel.
REMOVAL
1. Remove front kicking plate. Refer to INT-25, "KICKING PLATE : Removal and Installation".
2. Disengage dash side finisher fixing metal clips using a remover
tool (A) according to numerical order 1→3 indicated by arrows
as shown in the figure, and then remove dash side finisher.
CAUTION:
Apply protective tape (B) to the remover tool.
: Metal clip
JSJIA0282ZZ
INSTALLATION
Note the following items, and then install in the reverse order of removal.
CAUTION:
• Visually check metal clips for deformation and damage during installation. Replace with new ones if
necessary.
CAUTION:
C
• Never excessively pull body side welt.
• Never damage the body panel.
REMOVAL D
Front
1. Remove dash side finisher. Refer to INT-26, "DASH SIDE FINISHER : Removal and Installation". E
2. Remove front kicking plate inner. Refer to INT-25, "KICKING PLATE : Removal and Installation".
3. Remove front body side welt.
F
Rear
1. Remove rear kicking plate inner. Refer to INT-25, "KICKING PLATE : Removal and Installation".
G
2. Remove rear body side welt.
INSTALLATION
Install in the reverse order of removal. H
CAUTION: INT
Never damage the body panel.
REMOVAL
1. Open front door and rear door fully. K
2. Move front seat to the frontmost position.
3. Remove seat belt outer anchor. Refer to SB-25, "SEAT BELT RETRACTOR : Removal and Installation".
L
4. Remove front kicking plate and rear kicking plate. Refer to INT-25, "KICKING PLATE : Removal and
Installation".
: Pawl
: Clip
JSJIA0283ZZ
JSJIA0284ZZ
: Clip
JSJIA0444ZZ
INSTALLATION
Note the following items, and then install in the reverse order of removal.
CAUTION:
• Visually check clips for deformation and damage during installation. Replace with new ones if neces-
sary.
• When installing, check in advance that clips and pawls are accurately aligned with the portions on
center pillar upper garnish and body panel, and then install by pressing in.
A
CAUTION:
• Never damage the body panel.
• When removing, always use a remover tool that is made of plastic to prevent damage to the parts. B
REMOVAL
1. Remove center pillar lower garnish. Refer to INT-27, "CENTER PILLAR LOWER GARNISH : Removal
and Installation". C
2. Remove front seat belt shoulder anchor. Refer to SB-25, "SEAT BELT RETRACTOR : Removal and
Installation".
3. Disengage center pillar upper cap fixing pawls using a remover D
tool (A), and then remove center pillar upper cap.
: Pawl E
JSJIA0285ZZ
G
INT
JSJIA0286ZZ
K
5. Remove center pillar assist grip
a. Insert a remover tool (A) between center pillar assist grip and
grip cap to disengage fixing pawls.
L
: Pawl
JSJIA0287ZZ
JSJIA0288ZZ
: Clip
JSJIA0276ZZ
INATALLATION
Note the following items, and then install in the reverse order of removal.
CAUTION:
• Visually check clip for deformation and damage during installation. Replace with a new one if neces-
sary.
• When installing, check in advance that clip and pawls are accurately aligned with the portions on
center pillar upper garnish and body panel, and then install by pressing in.
RHD models B
INT
JMJIB0754ZZ
K
Rear floor lid RH Cup holder Rear floor carpet
Foot rest Carpet hook (without front floor duct) Front floor carpet
Net hook Rear floor lid LH L
: Vehicle front
: Clip
M
JMJIB0755ZZ
CAUTION:
• When removing, always use a remover tool that is made of plastic to prevent damage to the parts.
• Never damage the body panel.
REMOVAL
1. Remove front seat assembly (LH and RH).
• Power seat: Refer to SE-35, "Removal and Installation".
• Manual seat: Refer to SE-45, "Removal and Installation".
2. Remove front kicking plate (LH and RH) and rear kicking plate (LH and RH). Refer to INT-25, "KICKING
PLATE : Removal and Installation".
3. Remove dash side finisher (LH and RH). Refer to INT-26, "DASH SIDE FINISHER : Removal and Installa-
tion".
4. Remove center pillar lower garnish (LH and RH). Refer to INT-27, "CENTER PILLAR LOWER GARNISH :
Removal and Installation".
5. Remove center console assembly.
• RHD models: Refer to IP-51, "Removal and Installation".
• LHD models: Refer to IP-24, "Removal and Installation".
6. Remove heater nozzle (LH and RH). Refer to VTL-13, "FOOT DUCT : Removal and Installation".
JMJIB0483ZZ
D
8. Remove front floor carpet fixing clip .
G
JMJIB0468ZZ
: Clip I
INT
JMJIA6083ZZ
K
10. Remove front floor carpet.
11. Remove rear cup holder fixing screw and then remove the
cup holder. L
JSJIA0365ZZ
O
12. Remove rear seat assembly. Refer to SE-58, "Removal and Installation".
13. Remove rear pillar lower garnish. Refer to INT-39, "REAR PILLAR FINISHER : Removal and Installation".
14. Remove net hook. P
15. Remove rear floor lid (LH and RH).
16. Remove rear floor carpet fixing clips, and then remove rear floor carpet.
INSTALLATION
Note the following items, and then install in the reverse order of removal.
CAUTION:
RHD models B
INT
JSJIA0294ZZ
P
Rear assist grip RH Bracket map lamp with console Sun visor cover RH
Sun visor holder RH Sun visor assembly RH Sun visor holder LH
Sun visor cover LH Sun visor assembly LH Front assist grip LH
Room lamp Rear assist grip LH Headlining assembly
Map lamp with console Map lamp without console Bracket map lamp without console
: Pawl
: Metal clip
: Always replace after every disassembly.
LHD models
JMJIB0756GB
: Clip
A
: Pawl
: Metal clip
: Always replace after every disassembly. B
: Clip
I
INT
JMJIA8650ZZ
K
5. Remove center pillar upper garnish (LH and RH). Refer to INT-29, "CENTER PILLAR UPPER GARNISH :
Removal and Installation".
6. Remove rear pillar upper garnish (LH and RH). Refer to INT-39, "REAR PILLAR FINISHER : Removal and L
Installation".
7. Remove assist grip .
a. Pinch and pull assist grip cap to disengage fixing pawls M
according to numerical order 1→2 indicated by arrows as shown
in the figure.
N
: Pawl
JMJIA4282ZZ
JSJIA0295ZZ
8. Remove sun visor holder (LH and RH) using a remover tool (A),
according to numerical order 1→2 indicated by arrows as shown
in the figure.
JMJIA9251ZZ
: Pawl
JMJIA4399ZZ
b. Remove sun visor assembly fixing screws, and then slide toward vehicle rear to remove sun visor assem-
bly.
c. Disconnect harness connector of vanity mirror lamp (if equipped).
10. Remove headlining clips located at the rear side using a
remover tool, and then remove the headlining from vehicle.
CAUTION:
• Two workers are required for removal in order to prevent
damage.
• Apply protective tape to the portion where contact may
occur during work.
• Never bend headlining when removing.
: Clip
JSJIA0396ZZ
INSTALLATION
Note the following items, and then install in the reverse order of removal.
CAUTION:
• When installing headlining, start by installing both sun visor holders and headlining clips in order to
keep the headlining in position.
• Never bend headlining when installing.
• Be careful that the surface is not wrinkled when installing.
I
JSJIA0289ZZ
6. Insert a remover tool (A) between rear pillar lower garnish and rear parcel shelf finisher to disengage INT
fixing clips and pawls.
JSJIA0290ZZ
O
: Clip
: Pawl
P
7. Remove rear parcel shelf finisher from rear pillar lower garnish.
JSJIA0291ZZ
9. Using a remover tool (A) disengage the rear pillar lower garnish
mounting clips, pawls and metal clips to remove the rear pillar
lower garnish.
: Clip
: Pawl
: Metal clip
JSJIA0292ZZ
10. Insert a remover tool (A) between rear body panel and rear pillar
upper garnish to disengage the fixing clip, pawls and metal clips
: Clip
: Metal clip
JSJIA0293ZZ
11. Remove rear pillar upper garnish from rear body panel.
12. Using a remover tool (A), disengage rear parcel shelf finisher
board fixing clips, and then remove parcel shelf finisher board.
JMJIA4135ZZ
INSTALLATION
Note the following items, and then install in the reverse order of removal.
CAUTION:
• Visually check clips and metal clips for deformation and damage during installation. Replace with
new ones if necessary.
• When installing, check in advance that clips and metal clips are accurately aligned with the portions
on body panel, and then install by pressing in.
• When installing, check that pawls of rear pillar finisher is engaged to rear parcel shelf finisher.
PRECAUTION A
PRECAUTIONS
Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT B
PRE-TENSIONER" INFOID:0000000010620244
The Supplemental Restraint System such as “AIR BAG” and “SEAT BELT PRE-TENSIONER”, used along C
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. Information necessary to service the system safely is included in the “SRS AIR BAG” and
“SEAT BELT” of this Service Manual.
WARNING: D
Always observe the following items for preventing accidental activation.
• To avoid rendering the SRS inoperative, which could increase the risk of personal injury or death in
the event of a collision that would result in air bag inflation, all maintenance must be performed by E
an authorized NISSAN/INFINITI dealer.
• Improper maintenance, including incorrect removal and installation of the SRS, can lead to personal
injury caused by unintentional activation of the system. For removal of Spiral Cable and Air Bag
F
Module, see “SRS AIR BAG”.
• Never use electrical test equipment on any circuit related to the SRS unless instructed to in this Ser-
vice Manual. SRS wiring harnesses can be identified by yellow and/or orange harnesses or harness
connectors. G
PRECAUTIONS WHEN USING POWER TOOLS (AIR OR ELECTRIC) AND HAMMERS
WARNING: H
Always observe the following items for preventing accidental activation.
• When working near the Air Bag Diagnosis Sensor Unit or other Air Bag System sensors with the
ignition ON or engine running, never use air or electric power tools or strike near the sensor(s) with
a hammer. Heavy vibration could activate the sensor(s) and deploy the air bag(s), possibly causing I
serious injury.
• When using air or electric power tools or hammers, always switch the ignition OFF, disconnect the
battery, and wait at least 3 minutes before performing any service. INT
Precautions Necessary for Steering Wheel Rotation After Battery Disconnection
INFOID:0000000010620245
K
CAUTION:
Comply with the following cautions to prevent any error and malfunction.
• Before removing and installing any control units, first turn the ignition switch to the LOCK position,
then disconnect both battery cables. L
• After finishing work, confirm that all control unit connectors are connected properly, then re-connect
both battery cables.
• Always use CONSULT to perform self-diagnosis as a part of each function inspection after finishing M
work. If a DTC is detected, perform trouble diagnosis according to self-diagnosis results.
For vehicle with steering lock unit, if the battery is disconnected or discharged, the steering wheel will lock and
cannot be turned.
If turning the steering wheel is required with the battery disconnected or discharged, follow the operation pro- N
cedure below before starting the repair operation.
OPERATION PROCEDURE
O
1. Connect both battery cables.
NOTE:
Supply power using jumper cables if battery is discharged.
2. Turn the ignition switch to ACC position. P
(At this time, the steering lock will be released.)
3. Disconnect both battery cables. The steering lock will remain released with both battery cables discon-
nected and the steering wheel can be turned.
4. Perform the necessary repair operation.
• After removing and installing the opening/closing parts, be sure to carry out fitting adjustments to check their
operation.
• Check the lubrication level, damage, and wear of each part. If necessary, grease or replace it.
PREPARATION A
PREPARATION
Commercial Service Tools INFOID:0000000010620248
B
D
Engine ear Locates the noise
E
SIIA0995E
INT
JMJIA3734GB
SYMPTOM DIAGNOSIS A
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Work Flow INFOID:0000000010620250
B
G
SBT842
CUSTOMER INTERVIEW H
Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any of
the customer's comments; refer to INT-49, "Diagnostic Worksheet". This information is necessary to duplicate
the conditions that exist when the noise occurs. I
• The customer may not be able to provide a detailed description or the location of the noise. Attempt to obtain
all the facts and conditions that exist when the noise occurs (or does not occur).
• If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer is INT
concerned about. This can be accomplished by a test drive with the customer.
• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
K
defining the noise.
• Squeak – (Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard surfaces
= higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping L
• Creak – (Like walking on an old wooden floor)
Creak characteristics include firm contact/slow movement/twisting with a rotational movement/pitch depen-
dent on materials/often brought on by activity. M
• Rattle – (Like shaking a baby rattle)
Rattle characteristics include the fast repeated contact/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
• Knock – (Like a knock on a door) N
Knock characteristics include hollow sounding/sometimes repeating/often brought on by driver action.
• Tick – (Like a clock second hand)
Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver O
action or road conditions.
• Thump – (Heavy, muffled knock noise)
Thump characteristics include softer knock/dead sound often brought on by activity.
• Buzz – (Like a bumble bee) P
Buzz characteristics include high frequency rattle/firm contact.
• Often the degree of acceptable noise level will vary depending upon the person. A noise that a technician
may judge as acceptable may be very irritating to the customer.
• Weather conditions, especially humidity and temperature, may have a great effect on noise level.
DUPLICATE THE NOISE AND TEST DRIVE
Refer to Table of Contents for specific component removal and installation information. B
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
C
1. Cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish D
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter E
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by apply- F
ing felt cloth tape or silicon spray (in hard to reach areas). Urethane pads can be used to insulate wiring har-
ness.
CAUTION: G
Never use silicone spray to isolate a squeak or rattle. If the area is saturated with silicone, the recheck
of repair becomes impossible.
CENTER CONSOLE H
Components to pay attention to include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C I
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation procedures also apply to the center console.
INT
DOORS
Pay attention to the following:
1. Finisher and inner panel making a slapping noise
K
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops L
Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. The areas can usually be insulated with felt cloth tape or insulator foam blocks to
repair the noise. M
TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the customer.
In addition look for the following: N
1. Trunk lid dumpers out of adjustment
2. Trunk lid striker out of adjustment
3. Trunk lid torsion bars knocking together O
4. A loose license plate or bracket
Most of these incidents can be repaired by adjusting, securing or insulating the item(s) or component(s) caus-
ing the noise. P
SUNROOF/HEADLINING
Noises in the sunroof/headlining area can often be traced to one of the following:
1. Sunroof lid, rail, linkage or seals making a rattle or light knocking noise
2. Sunvisor shaft shaking in the holder
3. Front or rear windshield touching headlining and squeaking
INT
LAIA0072E
P
PIIB8742E
INT
N
JMJIB0760ZZ
Double-sided tape* P
: Clip
: Pawl
: Always replace after every disassembly.
CAUTION:
• When removing, always use a remover tool that is made of plastic to prevent damage to the parts.
• Never damage the front door panel.
REMOVAL
1. Open the front door and front door window glass fully.
2. Remove door mirror corner cover. Refer to MIR-28, "DOOR MIRROR ASSEMBLY : Removal and Installa-
tion".
3. Remove inside handle escutcheon.
a. Apply protective tape (A) on door finisher to protect it from dam-
age.
JMJIB0741ZZ
: Pawl
JMJIB0742ZZ
: Pawl
JMJIB0488ZZ
JSJIA0244ZZ
JSJIA0246ZZ E
JMJIB0793ZZ
INT
L
JSJIA0248ZZ
JMJIB0449ZZ
CAUTION:
• When removing, always use a remover tool that is made of plastic to prevent damage to the parts.
• Never damage the rear door panel.
REMOVAL
1. Fully open rear door.
: Pawl C
JMJIB0454ZZ
D
3. Remove rear door finisher fixing screw .
G
JMJIB0455ZZ
INT
JMJIB0456ZZ
L
b. Disengage pull handle fixing pawls using a remover tool (A), and
then remove pull handle.
M
: Pawl
O
JMJIB0457ZZ
: Pawl
JMJIB0458ZZ
6. Remove front seat belt shoulder anchor mounting anchor bolt and outer anchor mounting anchor bolt.
Refer to SB-17, "SEAT BELT RETRACTOR : Removal and Installation".
7. Remove front side portion of rear door weather-strip. Refer to the following.
• With Intelligent Key system: Refer to DLK-200, "DOOR WEATHER-STRIP : Removal and Installation".
• Without Intelligent Key system: Refer to DLK-408, "DOOR WEATHER-STRIP : Removal and Installa-
tion".
8. Disengage rear door finisher fixing clips and metal clips according to numerical order 1→3 indicated by
arrows as shown in the figure, and then remove rear door finisher.
JMJIB0753ZZ
NOTE:
Insert a hand to rear door finisher front bottom end to disengage clip.
: Clip
: Metal clip
INSTALLATION
Note the following items, and then install in the reverse order of removal.
CAUTION:
• Always replace clips with new ones after every removal.
• Visually check metal clips for deformation and damage during installation. Replace with new ones if
necessary.
• Check in advance that clips and metal clips are accurately aligned with the portions on rear door
panel, and then install by pressing in.
: Clip
: Metal clip B
G
JMJIB0460ZZ
INT
JMJIB0450ZZ
Front body side welt Front pillar garnish (driver side) Dash side finisher
Front kicking plate Rear kicking plate Rear side finisher
Back pillar lower garnish Back pillar upper garnish Door striker upper cover
Door striker lower cover Assist grip cap Assist grip
Front pillar garnish (passenger side)
: Vehicle front
: Clip
: Pawl
: Metal clip
: Always replace after every disassembly.
A
CAUTION:
Never damage the body panel.
REMOVAL B
Driver Side
1. Release front pillar garnish portion of front body side welt. C
2. Disengage front pillar garnish fixing metal clip and anchor clip
according to numerical order 1→2 indicated by arrows as shown
in the figure.
D
: Anchor clip
: Metal clip E
F
JSJIA0366ZZ
JMJIB0355ZZ
INT
4. Disengage fixing pawls, and then remove front pillar garnish.
: Pawl K
M
JSJIA0297ZZ
: Pawl
JMJIB0489ZZ
JSJIA0438ZZ
: Metal clip
JMJIB0759ZZ
: Pawl
JMJIB0490ZZ
INSTALLATION
Note the following items, and then install in the reverse order of removal.
CAUTION:
• Always replace anchor clips with a new one after every removal.
• Be sure to install anchor clips to front pillar garnish before installing front pillar garnish.
• Visually check metal clip for deformation and damage during installation. Replace with new ones if
necessary.
• Check in advance that anchor clips and metal clip are accurately aligned with the portions on body
panel, and then install by pressing in.
KICKING PLATE
A
CAUTION:
Never damage the body panel.
REMOVAL B
Front
1. Disengage front kicking plate inner fixing pawls, clip and metal C
clip using a remover tool (A) as shown in the figure.
: Clip
D
: Pawl
: Metal clip
E
JSJIA0278ZZ
F
2. Pull up front kicking plate according to numerical order 1→4
indicated by arrows as shown in the figure, and then remove
front kicking plate. G
I
JMJIB0494ZZ
INT
Rear
1. Remove front kicking plate.
2. Disengage fixing clips and pawls according to numerical order K
1→4 indicated by arrows as shown in the figure, and then
remove rear kicking plate.
CAUTION: L
Check that clips do not remain on the body panel. Remove clips
from the body panel if clips remain on the body panel.
M
: Clip
: Pawl
JMJIB0461ZZ
N
INSTALLATION
Note the following items, and then install in the following order of removal.
O
CAUTION:
• Always replace clips with new ones after every removal.
• Check in advance that clips, pawls and metal clip are accurately aligned with the portions on dash
side finisher and the body panel, and then install by pressing in. P
DASH SIDE FINISHER
DASH SIDE FINISHER : Removal and Installation INFOID:0000000010620260
CAUTION:
Never damage the body panel.
REMOVAL
Revision: 2014 December INT-61 D23
BODY SIDE TRIM
< REMOVAL AND INSTALLATION > [KING CAB]
1. Remove front kicking [Link] to INT-61, "KICKING PLATE : Removal and Installation".
2. Disengage fixing metal clips using a remover tool (A) according
to numerical order 1→3 indicated by arrows as shown in the fig-
ure, and then remove dash side finisher.
CAUTION:
Use a remover tool wrapped in protective tape (B) to protect
dash side finisher and the body panel from damage.
: Metal clip
JSJIA0282ZZ
INSTALLATION
Note the following items, and then install in the reverse order of removal.
CAUTION:
• Visually check metal clips for deformation and damage during installation. Replace with new ones if
necessary.
• Check in advance that metal clips are accurately aligned with the portions on body panel, and then
install by pressing in.
CAUTION:
Never excessively pull body side welt.
REMOVAL
1. Remove front kicking plate and rear kicking plate. Refer to INT-61, "KICKING PLATE : Removal and
Installation".
2. Remove front body side welt.
INSTALLATION
Install in the reverse order of removal.
CAUTION:
Never damage the body panel.
REMOVAL
1. Remove front kicking plate and rear kicking plate. Refer to INT-61, "KICKING PLATE : Removal and
Installation".
2. Remove rear parcel shelf side finisher and rear parcel shelf center finisher upper. Refer to INT-72,
"Removal and Installation".
JMJIB0462ZZ D
: Clip
: Pawl E
INSTALLATION
Note the following items, and then install in the reverse order of removal. F
CAUTION:
• Always replace clips with new ones after every removal.
• Check in advance that clips and pawls are accurately aligned with the portions on the body panel,
and then install by pressing in. G
CAUTION: I
Never damage the body panel.
REMOVAL
INT
1. Remove back pillar lower garnish. Refer to INT-62, "BACK PILLAR LOWER GARNISH : Removal and
Installation".
2. Disengage fixing clips and metal clips according to numerical
order 1→2 indicated by arrows as shown in the figure, and then K
remove back pillar upper garnish.
: Clip L
: Metal clip
JMJIB0463ZZ
N
INSTALLATION
Note the following items, and then install in the reverse order of removal.
CAUTION: O
• Always replace clip with a new one after every removal.
• Check in advance that clip and metal clips are accurately aligned with the portions on the body
panel, and then install by pressing in.
DOOR STRIKER UPPER COVER P
CAUTION:
• Never damage the body panel.
• When removing, always use a remover tool that is made of plastic to prevent damage to the parts.
: Clip
: Pawl
: Vehicle front
JMJIB0464ZZ
JMJIB0355ZZ
4. Slide door striker upper cover to front of the vehicle, and then
remove door striker upper cover according to numerical order
1→2 indicated by arrows as shown in the figure.
: Vehicle front
JMJIB0465ZZ
CAUTION:
Never damage the body panel.
REMOVAL
1. Fully open rear door.
2. Remove door striker upper cover. Refer to INT-63, "DOOR STRIKER UPPER COVER : Removal and
Installation".
JMJIB0466ZZ
D
INATALLATION
Note the following items, and then install in the reverse order of removal.
CAUTION: E
• Visually check metal clips for deformation and damage during installation. Replace with new ones if
necessary.
• Check in advance that metal clips are accurately aligned with the portions on the body panel, and
then install by pressing in. F
CAUTION: H
Never damage the body panel.
REMOVAL
1. Fully open rear door. I
2. Remove rear kicking plate. Refer to INT-61, "KICKING PLATE : Removal and Installation".
3. Remove back pillar lower garnish. Refer to INT-62, "BACK PILLAR LOWER GARNISH : Removal and
Installation". INT
JMJIB0467ZZ
N
INATALLATION
Note the following items, and then install in the reverse order of removal.
CAUTION:
• Visually check clips for deformation and damage during installation. Replace with new ones if neces- O
sary.
• Check in advance that clips are accurately aligned with the portions on the body panel, and then
install by pressing in. P
JMJIB0451ZZ
CAUTION:
• When removing, always use a remover tool that is made of plastic to prevent damage to the parts.
• Never damage the body panel.
REMOVAL
1. Remove dash side finisher (LH and RH). Refer to INT-61, "DASH SIDE FINISHER : Removal and Installa-
tion".
JMJIB0483ZZ
D
3. Remove front floor carpet fixing clip .
G
JMJIB0468ZZ
: Clip I
INT
JMJIA6083ZZ
K
5. Remove front kicking plate (LH and RH). Refer to INT-61, "KICKING PLATE : Removal and Installation".
6. Remove front seat assembly (LH and RH). Refer to the following.
• Power seat: Refer to SE-35, "Removal and Installation". L
• Manual seat: Refer to SE-45, "Removal and Installation".
7. Remove center console. Refer to IP-51, "Removal and Installation".
8. Remove heater nozzle (LH and RH). Refer to VTL-13, "FOOT DUCT : Removal and Installation". M
9. Remove front floor carpet.
INSTALLATION N
Install in the reverse order of removal.
REAR FLOOR CARPET
O
REAR FLOOR CARPET : Removal and Installation INFOID:0000000010620435
REMOVAL P
1. Remove front seat assembly.
• Power seat: Refer to SE-35, "Removal and Installation".
• Manual seat: Refer to SE-45, "Removal and Installation".
2. Remove center console. Refer to IP-51, "Removal and Installation".
3. Remove foot duct. Refer to VTL-13, "FOOT DUCT : Removal and Installation".
JMJIB0481ZZ
INSTALLATION
Note the following items, and then install in the reverse order of removal.
CAUTION:
• Visually check clips for deformation and damage during installation. Replace with new ones if neces-
sary.
• Check in advance that clips are accurately aligned with the portions on the body panel, and then
install by pressing in.
INT
JMJIB0452GB
P
Map lamp bracket *1 Headlining assembly *1 Sun visor assembly RH
Sun visor cover RH Sun visor holder RH Map lamp assembly *1
Sun visor assembly LH Sun visor holder LH Sun visor cover LH
Assist grip Room lamp lens Room lamp assembly
Map lamp bracket *2 Headlining assembly *2 Map lamp assembly *2
CAUTION:
• When removing, always use a remover tool that is made of plastic to prevent damage to the parts.
• Never damage the roof panel.
REMOVAL
1. Remove front pillar garnish (LH and RH). Refer to INT-59, "FRONT PILLAR GARNISH : Removal and
Installation".
2. Disconnect headlining harness connector and disengage headlining harness fixing clips of front pillar RH.
3. Remove door striker upper cover (LH and RH). Refer to INT-63, "DOOR STRIKER UPPER COVER :
Removal and Installation".
4. Remove door striker lower cover (LH and RH). Refer to INT-64, "DOOR STRIKER LOWER COVER :
Removal and Installation".
5. Remove back pillar upper garnish (LH and RH). Refer to INT-63, "BACK PILLAR UPPER GARNISH :
Removal and Installation".
6. Remove sun visor assembly (LH and RH).
a. Disengage sun visor cover fixing pawls using a remover tool (A),
and then remove sun visor cover.
: Pawl
JMJIA4399ZZ
b. Remove sun visor assembly fixing screws, and then slide toward vehicle rear to remove sun visor assem-
bly.
c. Disconnect harness connector of vanity mirror lamp (if equipped).
7. According to numerical order 1→3 indicated by arrows in the fig-
ure, insert a remover tool (A) into the hole of sun visor holder
and rotate sun visor holder while pressing the portion of sun
visor holder, and then remove sun visor holder.
JMJIB0482ZZ
JMJIB0469ZZ
E
b. Remove assist grip mounting bolt , and then remove assist
grip .
F
H
JSJIA0295ZZ
11. Remove fixing clips located at the rear side using a remover
tool, and then remove headlining assembly from vehicle. I
CAUTION:
• Two workers are required for removal in order to prevent
damage. INT
• Apply protective tape to the portion where contact may
occur during work.
• Never bend headlining when removing.
K
JMJIB0470ZZ
L
INSTALLATION
1. Accurately aligned headlining with the roof panel. M
2. Install sun visor holder.
3. Install sun visor assembly in the reverse order of removal.
4. Note the following items, and then install in the reverse order of removal. N
CAUTION:
• Always replace headlining fixing clips with new ones after every removal.
• Never bend headlining when installing.
O
• Be careful that the surface is not wrinkled when installing.
JMJIB0453ZZ
CAUTION:
• When removing, always use a remover tool that is made of plastic to prevent damage to the parts.
• Never damage the body panel.
REMOVAL
: Clip
: Pawl B
JMJIB0473ZZ
D
2. Remove back trim.
a. Remove back trim mounting bolts .
E
JMJIB0479ZZ
H
b. Pull up back trim to disengage the catch from the body panel, and then remove back trim according to
numerical order 1→2 indicated by arrows as shown in the figure.
INT
K
JMJIB0480ZZ
: Vehicle front L
3. Disengage fixing clips and pawls, and then remove rear parcel
shelf side finisher (LH and RH). M
: Clip
: Pawl N
JMJIB0471ZZ
: Clip
: Pawl
JMJIB0472ZZ
INSTALLATION
Note the following items, and then install in the reverse order of removal.
CAUTION:
• Always replace clips with new ones after every removal.
• Check in advance that clips and pawls are accurately aligned with the portions on body panel, and
then install by pressing in.
PRECAUTION A
PRECAUTIONS
Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT B
PRE-TENSIONER" INFOID:0000000011714993
The Supplemental Restraint System such as “AIR BAG” and “SEAT BELT PRE-TENSIONER”, used along C
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. Information necessary to service the system safely is included in the “SRS AIR BAG” and
“SEAT BELT” of this Service Manual.
WARNING: D
Always observe the following items for preventing accidental activation.
• To avoid rendering the SRS inoperative, which could increase the risk of personal injury or death in
the event of a collision that would result in air bag inflation, all maintenance must be performed by E
an authorized NISSAN/INFINITI dealer.
• Improper maintenance, including incorrect removal and installation of the SRS, can lead to personal
injury caused by unintentional activation of the system. For removal of Spiral Cable and Air Bag
F
Module, see “SRS AIR BAG”.
• Never use electrical test equipment on any circuit related to the SRS unless instructed to in this Ser-
vice Manual. SRS wiring harnesses can be identified by yellow and/or orange harnesses or harness
connectors. G
PRECAUTIONS WHEN USING POWER TOOLS (AIR OR ELECTRIC) AND HAMMERS
WARNING: H
Always observe the following items for preventing accidental activation.
• When working near the Air Bag Diagnosis Sensor Unit or other Air Bag System sensors with the
ignition ON or engine running, never use air or electric power tools or strike near the sensor(s) with
a hammer. Heavy vibration could activate the sensor(s) and deploy the air bag(s), possibly causing I
serious injury.
• When using air or electric power tools or hammers, always switch the ignition OFF, disconnect the
battery, and wait at least 3 minutes before performing any service. INT
Precautions Necessary for Steering Wheel Rotation After Battery Disconnection
INFOID:0000000011714994
K
CAUTION:
Comply with the following cautions to prevent any error and malfunction.
• Before removing and installing any control units, first turn the ignition switch to the LOCK position,
then disconnect both battery cables. L
• After finishing work, confirm that all control unit connectors are connected properly, then re-connect
both battery cables.
• Always use CONSULT to perform self-diagnosis as a part of each function inspection after finishing M
work. If a DTC is detected, perform trouble diagnosis according to self-diagnosis results.
For vehicle with steering lock unit, if the battery is disconnected or discharged, the steering wheel will lock and
cannot be turned.
If turning the steering wheel is required with the battery disconnected or discharged, follow the operation pro- N
cedure below before starting the repair operation.
OPERATION PROCEDURE
O
1. Connect both battery cables.
NOTE:
Supply power using jumper cables if battery is discharged.
2. Turn the ignition switch to ACC position. P
(At this time, the steering lock will be released.)
3. Disconnect both battery cables. The steering lock will remain released with both battery cables discon-
nected and the steering wheel can be turned.
4. Perform the necessary repair operation.
• After removing and installing the opening/closing parts, be sure to carry out fitting adjustments to check their
operation.
• Check the lubrication level, damage, and wear of each part. If necessary, grease or replace it.
PREPARATION A
PREPARATION
Commercial Service Tools INFOID:0000000011714997
B
D
Engine ear Locates the noise
E
SIIA0995E
INT
JMJIA3734GB
SYMPTOM DIAGNOSIS A
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Work Flow INFOID:0000000011714999
B
G
SBT842
CUSTOMER INTERVIEW H
Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any of
the customer's comments; refer to INT-83, "Diagnostic Worksheet". This information is necessary to duplicate
the conditions that exist when the noise occurs. I
• The customer may not be able to provide a detailed description or the location of the noise. Attempt to obtain
all the facts and conditions that exist when the noise occurs (or does not occur).
• If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer is INT
concerned about. This can be accomplished by a test drive with the customer.
• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
K
defining the noise.
• Squeak – (Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard surfaces
= higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping L
• Creak – (Like walking on an old wooden floor)
Creak characteristics include firm contact/slow movement/twisting with a rotational movement/pitch depen-
dent on materials/often brought on by activity. M
• Rattle – (Like shaking a baby rattle)
Rattle characteristics include the fast repeated contact/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
• Knock – (Like a knock on a door) N
Knock characteristics include hollow sounding/sometimes repeating/often brought on by driver action.
• Tick – (Like a clock second hand)
Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver O
action or road conditions.
• Thump – (Heavy, muffled knock noise)
Thump characteristics include softer knock/dead sound often brought on by activity.
• Buzz – (Like a bumble bee) P
Buzz characteristics include high frequency rattle/firm contact.
• Often the degree of acceptable noise level will vary depending upon the person. A noise that a technician
may judge as acceptable may be very irritating to the customer.
• Weather conditions, especially humidity and temperature, may have a great effect on noise level.
DUPLICATE THE NOISE AND TEST DRIVE
Refer to Table of Contents for specific component removal and installation information. B
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
C
1. Cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish D
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter E
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by apply- F
ing felt cloth tape or silicon spray (in hard to reach areas). Urethane pads can be used to insulate wiring har-
ness.
CAUTION: G
Never use silicone spray to isolate a squeak or rattle. If the area is saturated with silicone, the recheck
of repair becomes impossible.
CENTER CONSOLE H
Components to pay attention to include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C I
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation procedures also apply to the center console.
INT
DOORS
Pay attention to the following:
1. Finisher and inner panel making a slapping noise
K
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops L
Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. The areas can usually be insulated with felt cloth tape or insulator foam blocks to
repair the noise. M
TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the customer.
In addition look for the following: N
1. Trunk lid dumpers out of adjustment
2. Trunk lid striker out of adjustment
3. Trunk lid torsion bars knocking together O
4. A loose license plate or bracket
Most of these incidents can be repaired by adjusting, securing or insulating the item(s) or component(s) caus-
ing the noise. P
SUNROOF/HEADLINING
Noises in the sunroof/headlining area can often be traced to one of the following:
1. Sunroof lid, rail, linkage or seals making a rattle or light knocking noise
2. Sunvisor shaft shaking in the holder
3. Front or rear windshield touching headlining and squeaking
INT
LAIA0072E
P
PIIB8742E
INT
N
JMJIB0760ZZ
JMJIB0737ZZ
CAUTION:
JMJIB0741ZZ
G
b. Disengage inside handle escutcheon fixing pawls using a
remover tool (A), and then remove inside handle escutcheon.
H
: Pawl
INT
JMJIB0742ZZ
JMJIB0488ZZ
N
5. Remove door finisher fixing screw .
JSJIA0244ZZ
JSJIA0246ZZ
: Clip
: Pawl
JMJIB0793ZZ
JSJIA0248ZZ
JMJIB0741ZZ
D
b. Disengage inside handle escutcheon fixing pawls using a
remover tool (A), and then remove inside handle escutcheon.
E
: Pawl
G
JMJIB0742ZZ
4. Remove snap pin, and then remove regulator handle and regu-
lator sealer. H
NOTE:
Insert hook and pick tool (A) between regulator handle and
regulator sealer to remove snap pin . I
INT
JMJIA0491ZZ
K
5. Disengage fixing pawls using a remover tool (A), and then
remove pull handle cap.
CAUTION: L
• Use a remover tool wrapped protective tape (B) to protect
pull handle cap from damage.
• Apply shop cloth (C) on door finisher to protect it from
damage. M
: Pawl
N
JMJIB0743ZZ
JMJIB0744ZZ
JMJIB0745ZZ
c. Disengage pull handle fixing pawls using a remover tool (A), and
then remove pull handle.
: Pawl
JMJIB0746ZZ
JMJIB0747ZZ
: Clip
: Pawl
JMJIB0748ZZ
G
JMJIB0757ZZ
INT
JMJIB0738ZZ
Body side welt Front pillar garnish (driver side) Dash side finisher
Kicking plate Back pillar lower garnish Back pillar upper cap
Back pillar upper garnish Assist grip cap Assist grip
Front pillar garnish (passenger side)
: Vehicle front
: Clip
A
: Pawl
: Metal clip
: Always replace after every disassembly. B
CAUTION: D
Never damage the body panel.
REMOVAL
E
Driver Side
1. Release front pillar garnish portion of body side welt.
2. Disengage front pillar garnish fixing metal clip and anchor clip F
according to numerical order 1→2 indicated by arrows as shown
in the figure.
: Anchor clip
G
: Metal clip
JSJIA0366ZZ I
3. Cut anchor clip .
INT
L
JMJIB0355ZZ
: Pawl
N
JSJIA0297ZZ P
: Pawl
JMJIB0489ZZ
JSJIA0438ZZ
: Metal clip
JMJIB0759ZZ
: Pawl
JMJIB0490ZZ
INSTALLATION
Note the following items, and then install in the reverse order of removal.
CAUTION:
• Always replace anchor clip with a new one after every removal.
• Be sure to install anchor clip to front pillar garnish before installing front pillar garnish.
• Visually check metal clip for deformation and damage during installation. Replace with a new one if
necessary.
• Check in advance that anchor clip and metal clip are accurately aligned with the portions on body
panel, and then install by pressing in.
KICKING PLATE
A
CAUTION:
Never damage the body panel.
REMOVAL B
1. Apply protective tape (A) to back pillar lower garnish to protect it
from damage.
C
E
JSJIA0367ZZ
2. Disengage kicking plate fixing pawls, clip and metal clip using a F
remover tool (A).
: Clip G
: Pawl
: Metal clip
H
JSJIA0278ZZ
I
JMJIB0494ZZ
M
INSTALLATION
Note the following items, and then install in the following order of removal.
CAUTION: N
• Always replace clips with new ones after every removal.
• Check in advance that clips, pawls and metal clip are accurately aligned with the portions on dash
side finisher and the body panel, and then install by pressing in. O
DASH SIDE FINISHER
DASH SIDE FINISHER : Removal and Installation INFOID:0000000011715009
P
CAUTION:
Never damage the body panel.
REMOVAL
1. Remove kicking [Link] to INT-95, "KICKING PLATE : Removal and Installation".
: Metal clip
JSJIA0282ZZ
INSTALLATION
Note the following items, and then install in the reverse order of removal.
CAUTION:
• Visually check metal clips for deformation and damage during installation. Replace with new ones if
necessary.
• Check in advance that metal clips are accurately aligned with the portions on body panel, and then
install by pressing in.
CAUTION:
Never excessively pull body side welt.
REMOVAL
1. Remove kicking plate. Refer to INT-95, "KICKING PLATE : Removal and Installation".
2. Remove body side welt.
INSTALLATION
Install in the reverse order of removal.
CAUTION:
Never damage the body panel.
REMOVAL
1. Remove seat assembly. Refer to SE-45, "Removal and Installation".
2. Remove kicking plate. Refer to INT-95, "KICKING PLATE : Removal and Installation".
3. Remove seat belt outer anchor mounting anchor bolt. Refer to SB-8, "SEAT BELT RETRACTOR :
Removal and Installation".
JMJIB0749ZZ
F
: Clip
: Pawl
: Vehicle front G
INSTALLATION
Note the following items, and then install in the reverse order of removal. H
CAUTION:
• Always replace clips with new ones after every removal.
• Check in advance that clips and pawls are accurately aligned with the portions on the body panel, I
and then install by pressing in.
CAUTION: K
Never damage the body panel.
REMOVAL
L
1. Remove back pillar lower garnish. Refer to INT-96, "BACK PILLAR LOWER GARNISH : Removal and
Installation".
2. Remove seat belt shoulder anchor. Refer to SB-8, "SEAT BELT RETRACTOR : Removal and Installation". M
3. Disengage fixing pawls, and then remove back pillar upper cap.
: Pawl
N
P
JMJIB0750ZZ
JMJIB0751ZZ
5. Disengage fixing clips and metal clips, and then remove back
pillar upper garnish.
: Clip
: Metal clip
JMJIB0752ZZ
INSTALLATION
Note the following items, and then install in the reverse order of removal.
CAUTION:
• Always replace clip with a new one after every removal.
• Check in advance that clip and metal clips are accurately aligned with the portions on the body
panel, and then install by pressing in.
I
JMJIB0740ZZ
CAUTION:
• When removing, always use a remover tool that is made of plastic to prevent damage to the parts. M
• Never damage the body panel.
REMOVAL
N
1. Remove seat assembly (LH and RH). Refer to SE-45, "Removal and Installation".
2. Remove seat belt buckle and seat belt tongue. Refer to SB-10, "SEAT BELT BUCKLE AND TONGUE :
Removal and Installation". O
3. Remove kicking plate (LH and RH). Refer to INT-95, "KICKING PLATE : Removal and Installation".
4. Remove dash side finisher (LH and RH). Refer to INT-95, "DASH SIDE FINISHER : Removal and Installa-
tion". P
5. Remove back pillar lower garnish. Refer to INT-96, "BACK PILLAR LOWER GARNISH : Removal and
Installation".
6. Remove instrument stay cover. Refer to IP-40, "Removal and Installation".
7. Remove heater nozzle (LH and RH). Refer to VTL-13, "FOOT DUCT : Removal and Installation".
JMJIB0483ZZ
JMJIB0468ZZ
: Clip
JMJIA6083ZZ
INSTALLATION
Install in the reverse order of removal.
INT
JMJIB0739GB
P
Map lamp bracket Headlining assembly Sun visor assembly RH
Sun visor cover RH Sun visor holder RH Map lamp assembly
Sun visor assembly LH Sun visor holder LH Sun visor cover LH
Assist grip
: Clip
CAUTION:
• When removing, always use a remover tool that is made of plastic to prevent damage to the parts.
• Never damage the roof panel.
REMOVAL
1. Remove front pillar garnish (LH and RH). Refer to INT-93, "FRONT PILLAR GARNISH : Removal and
Installation".
2. Disconnect headlining harness connector and disengage headlining harness fixing clips of front pillar.
(Driver side)
3. Remove back pillar upper garnish (LH and RH). Refer to INT-97, "BACK PILLAR UPPER GARNISH :
Removal and Installation".
4. Remove sun visor assembly (LH and RH).
a. Disengage sun visor cover fixing pawls using a remover tool (A),
and then remove sun visor cover.
: Pawl
JMJIA4399ZZ
b. Remove sun visor assembly fixing screws, and then slide toward vehicle rear to remove sun visor assem-
bly.
c. Disconnect vanity mirror lamp harness connector. (if equipped)
5. According to numerical order 1→3 indicated by arrows in the fig-
ure, insert a remover tool (A) into the hole of sun visor holder
and rotate sun visor holder while pressing the portion of sun
visor holder, and then remove sun visor holder.
JMJIB0482ZZ
6. Remove map lamp assembly. Refer to INL-156, "MAP LAMP : Removal and Installation".
7. Remove assist grip.
a. Disengage fixing pawls, and then pull assist grip cap.
: Pawl
JMJIB0469ZZ
JSJIA0295ZZ
D
8. Remove fixing clips located at the rear side using a remover
tool, and then remove headlining assembly from vehicle.
CAUTION: E
• Two workers are required for removal in order to prevent
damage.
• Apply protective tape to the portion where contact may
occur during work. F
• Never bend headlining when removing.
G
JMJIB0470ZZ
INSTALLATION H
1. Accurately aligned headlining with the roof panel.
2. Install sun visor holder.
I
3. Install sun visor assembly in the reverse order of removal.
4. Note the following items, and then install in the reverse order of removal.
CAUTION:
• Always replace headlining fixing clips with new ones after every removal. INT
• Never bend headlining when installing.
• Be careful that the surface is not wrinkled when installing.
K