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ImprovingHealth HRSN Tool Evaluation

ImprovingHealth, a non-profit health service provider, aims to address social needs to enhance health outcomes but faces challenges with its HRSN visualization tool implementation. Key issues include inadequate personnel training, reliance on paper forms with manual data collection, and a lack of leadership communication regarding the initiative's benefits. These factors have led to low form completion rates and poor adherence to management mandates after six months of implementation.

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fran.sanchez.cascos
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3 views1 page

ImprovingHealth HRSN Tool Evaluation

ImprovingHealth, a non-profit health service provider, aims to address social needs to enhance health outcomes but faces challenges with its HRSN visualization tool implementation. Key issues include inadequate personnel training, reliance on paper forms with manual data collection, and a lack of leadership communication regarding the initiative's benefits. These factors have led to low form completion rates and poor adherence to management mandates after six months of implementation.

Uploaded by

fran.sanchez.cascos
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Culminating Project in Health Informatics

Capstone: ImprovingHealth

Informatics Problem Statement


ImprovingHealth is a non-profit health service provider that has the firm
purpose of addressing the social needs of its beneficiaries to improve their
health (social factors are responsible for 80% of health outcomes). It has
implemented the HRSN visualization tool in all its clinics in order to identify
social needs and thus improve health. After 6 months, its implementation is
evaluated, observing the low rate of forms completed and the poor adherence
to the mandate of ImprovingHealth's management.
The observed causes of the malfunction are mainly 3: insufficient training
of the personnel to carry out the task, the forms are made on paper and the
results are sent to the plant every two months, collected manually by an
administrator (there is no process automation or integration with the
organization's EHR) and lastly a lack of leadership on the part of
ImprovingHealth that has not explained the benefits and why of this mandate to
the employees of its organization.

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