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ImprovingHealth HRSN Tool Evaluation

ImprovingHealth, a non-profit health service provider, aims to enhance health outcomes by addressing social needs through the HRSN visualization tool. However, after six months, the implementation has faced challenges due to insufficient training, reliance on paper forms with manual data collection, and a lack of leadership communication regarding the initiative's benefits. These issues have resulted in low form completion rates and poor adherence to management directives.

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fran.sanchez.cascos
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3 views1 page

ImprovingHealth HRSN Tool Evaluation

ImprovingHealth, a non-profit health service provider, aims to enhance health outcomes by addressing social needs through the HRSN visualization tool. However, after six months, the implementation has faced challenges due to insufficient training, reliance on paper forms with manual data collection, and a lack of leadership communication regarding the initiative's benefits. These issues have resulted in low form completion rates and poor adherence to management directives.

Uploaded by

fran.sanchez.cascos
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Informatics Problem Statement

Author: Fran Sánchez Cascos

ImprovingHealth is a non-profit health service provider that has the firm purpose of
addressing the social needs of its beneficiaries to improve their health (social factors
are responsible for 80% of health outcomes). It has implemented the HRSN
visualization tool in all its clinics in order to identify social needs and thus improve
health. After 6 months, its implementation is evaluated, observing the low rate of
forms completed and the poor adherence to the mandate of ImprovingHealth's
management. The observed causes of the malfunction are mainly 3: insufficient
training of the personnel to carry out the task, the forms are made on paper and the
results are sent to the plant every two months, collected manually by an administrator
(there is no process automation or integration with the organization's EHR) and lastly a
lack of leadership on the part of ImprovingHealth that has not explained the benefits
and why of this mandate to the employees of its organization.

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