Crestron ONE™ App
Mobile Room Control App
Bluetooth Communications
The Crestron ONE app uses Bluetooth technology to discover
and connect to rooms that have been set up for mobile device
control, eliminating the need to connect to the corporate
network. All available rooms within range will be displayed in
the app, allowing you to quickly locate the touch screen
associated with a smart room. After selecting a touch screen,
the app creates a private and secure peer-to-peer connection
between your device and the touch screen that is terminated
after you disconnect.
NOTE: For TSW-60 series touch screens, only one user can
be connected to a room at a time. For TSW/TS-70 series
touch screens, two users can be connected to a room at a
l Provides a robust and intuitive mobile control solution using time.
an Apple® iPhone® or iPad® device
Authentication
l Discovers and connects to smart rooms over Bluetooth®
communications – no special network configuration is The Crestron ONE app requires your Apple mobile device to
required authenticate against the touch screen via a QR code or
four-digit passcode, ensuring that the room can be controlled
l Authenticates against a touch screen in the room via a only by users within it. After selecting a touch screen in the
QR code or four-digit passcode to ensure the user is present app, simply scan the QR code displayed on the touch screen
l Provides access to mobile-optimized room controls when prompted. If your device camera is not enabled or the
l HTML5 UI mode enables custom Crestron® HTML5 User QR code cannot be scanned, the touch screen also displays a
Interface projects to be loaded to the Apple mobile device four-digit passcode that can be entered into the app instead.
for personalized user control The codes are dynamic and change after every connection to
the touch screen.
The Crestron ONE™ mobile app for Apple® iPhone® and iPad®
devices allows for Crestron® smart room control from your Mobile-Optimized Controls
Apple mobile device. The Crestron ONE app creates a After authenticating against the touch screen, the Crestron
peer-to-peer network over Bluetooth® communications ONE app pushes room controls from the touch screen to your
between your Apple mobile device and a TSW-60 series or device automatically. Supported touch screen functions that
TSW/TS-70 series touch screen in the room, allowing have been configured for mobile control can be controlled
mobile-optimized room controls to be pushed to your device using the app. Whenever a button is pressed on the app, the
from the touch screen.1 No special in-app or network corresponding action occurs on the touch screen and vice
configuration is required—simply download and install the app versa. In-app controls are also optimized for mobile usage and
to start using it. presented in a sleek user interface, making it easy to view and
manipulate graphical elements such as buttons, toggles, and
NOTE: Mobile room control functionality is enabled via a sliders from your device.
SW-MOBILITY license running on a 3-Series or 4-Series
HTML5 UI Mode
control system.2
When set to HTML5 UI mode, the Crestron ONE app enables
The Crestron ONE app was designed to be easy-to-use and custom Crestron HTML5 User Interface projects to be loaded
intuitive by requiring only three steps: into the application, creating a personalized user control
experience for the home or office. Programming for the
1. Connect: The app discovers nearby rooms automatically Crestron ONE app uses the same Crestron HTML5 User
and connects to them securely via Bluetooth. Interface scripts and components needed for touch screen
2. Authenticate: The touch screen in the room displays a and HTML Web XPanel deployments, so projects can be
challenge code (QR Code and four-digit passcode) that reused easily across different platforms.
must be scanned or entered into the app to prove that
you are in the room. NOTE: Mobile project functionality is enabled via a
3. Control: Access to room controls is provided via a SW-MOBILITY license running on a 3-Series or 4-Series
mobile-optimized user interface. control system.2
Crestron ONE™ App
Mobile Room Control App
Refer to the following table to determine whether your Specifications
desired solution requires a Software Mobility License. A
Software Mobility license is required if you are deploying at System Requirements
least one of the following solutions that lists “Yes” for any of
the control system columns. Mobile Apple® iOS® 12.2 operating system (or
Requirements later);
Software Mobility Requirement Table Bluetooth® communications must be
enabled;3
Crestron
3-Series® 4-Series™ Refer to Crestron Online Help answer ID
Virtual
Control Control 5655 for supported Apple iPhone® and iPad®
Control
System System devices
(VC-4)
Room TSW-60 or TSW/TS-70 series touch screen
Crestron Touch No No No Requirements running a Smart Graphics® project;1,3
Screen with a 3-Series® or 4-Series™ control system
Crestron running SW-MOBILITY license2
HTML5 User
Interface
Project
Model
Crestron ONE™ Yes Yes No Crestron ONE™ App
App with a Mobile Room Control App
Crestron
HTML5 User
Interface
Project
Available Accessories
For supported accessories, visit the product page at
Mobile Room Yes Yes No [Link].
Control via
Crestron ONE™
App Notes:
HTML5 Web Yes Yes No 1. TSW-60-NC, TSW-570, TSW-570P, TSW/TS-70-GV, and
TSW/TS-70R series touch screens are not supported. Refer to the
XPanel via Web Crestron ONE™ release notes for all currently supported touch screen
Browser models.
(without 2. The MC3 and TPCS-4SM control systems are not supported by the
Crestron Crestron ONE App. Refer to the Crestron ONE release notes for all
Fusion® currently supported control system models.
Software) 3. Not required when running the app in HTML5 UI mode.
4. This functionality is accessed via the eControl tab in Crestron Fusion®
HTML5 Web No No No software running version 11.2.0006.0063 or later. The HTML5 Web XPanel
XPanel via Web functionality can be used in older versions of Crestron Fusion software;
Browser (with however, a Software Mobility license is required.
Crestron
Fusion®
Software)4
Crestron ONE™ App
Mobile Room Control App
This product may be purchased from select authorized Crestron dealers and
distributors. To find a dealer or distributor, please contact the Crestron sales
representative for your area. A list of sales representatives is available online at
[Link]/How-To-Buy/Find-a-Representative or by calling
855-263-8754.
This product is covered under the Crestron standard limited warranty. Refer to
[Link]/warranty for full details.
The specific patents that cover Crestron products are listed online at
[Link].
Certain Crestron products contain open source software. For specific
information, please visit [Link]/opensource.
Crestron, the Crestron logo, 3-Series, 4-Series, Crestron ONE, Crestron Fusion,
and Smart Graphics are either trademarks or registered trademarks of
Crestron Electronics, Inc. in the United States and/or other countries. Apple,
iPad, and iPhone are either trademarks or registered trademarks of Apple, Inc.
in the United States and/or other countries. Bluetooth is either a trademark or
registered trademark of Bluetooth SIG, Inc. in the United States and/or other
countries. IOS is either a trademark or a registered trademark of Cisco Systems,
Inc. in the United States and/or other countries. Other trademarks, registered
trademarks, and trade names may be used in this document to refer to either
the entities claiming the marks and names or their products. Crestron disclaims
any proprietary interest in the marks and names of others. Crestron is not
responsible for errors in typography or photography.
Specifications are subject to change without notice.
©2021 Crestron Electronics, Inc.
Rev 11/23/21