Consumer Rights
1. Right to Safety: Protects consumers against goods and services
that may be harmful to life or health.
2. Right to Information: Consumers have the right to know details
like price, quality, ingredients, expiry date, and usage of a product
or service.
3. Right to Choose: Gives consumers the freedom to select from a
variety of products and services at competitive prices.
4. Right to Heard: Ensures that consumers’ complaints and
suggestions are acknowledged and acted upon.
5. Right to Redressal: allows consumers to seek compensation for
faulty goods or poor services through legal forms
6. Right to Consumer Education: Ensures that consumers are aware
of their rights and responsibilities through awareness programs
and education