Procure-to-Pay Process Flow Overview
Procure-to-Pay Process Flow Overview
Page 1
Procure-to-Pay To-be Process Flows
Page 2
Process Maps Legend
Page 3
1.0.1 Base Process
No
Service
Confirmation
Commercial
1.1 Receive
Mailroom/
5.1.5 LC
& Record Issuance and
Dept
Invoice Opening
Validate Approve
User
artment
L2
1. Procure to Pay
L3 1.1 Receive 1.2 Invoice 1.3Payment 1.4Vendor 1.5 AP
Processing Processing Query Recon/
& Record Period
Invoice Redressal
Closing
L4 L4
L4
1.1.1a Receive, Sort
and Prepare 1.1.6 Dispose
Documents (Prod 1, 1.1.3 Reject
Inadequate Invoices
Prod 2 and Support Documents(semi
invoices)
annual process)
L4 L4
1.1.1b Receive, Sort
and Prepare 1.1.4 Archive
Documents (Product 3 and Documents
Admin invoices)
L4 L4
Page 5
1.1.1 a Receive, Sort and Prepare Documents (Product 1, Product 2 &
Support Services)
1.1.1a Receive, Sort and Prepare Documents (Product 1, Product 2, and Support invoices)
Update Mailroom
Receive and
online tracker
acknowledge
with document
vendor invoice
receipt
Page 6
1.1.1 b Receive, Sort and Prepare Documents (Product 3 and Admin invoices)
1.1.1b Receive, Sort and Prepare Documents (Product 3 and Admin invoices)
Update Mailroom
Receive and Create rejection
online tracker Validate invoice Invoice
Product 3/AdminHO
Yes
Dispatch invoice
to Central
Mailroom
Central Mailroom
Update Mailroom
Receive original online tracker 1.1.2 Scan
vendor invoice with document Documents
receipt
1.1.2 Scan and Index Documents
Regional / Central Scanning Center
No
1.1.3 Reject Receive
1.1.1 Receive,
Inadequate notification of
Sort and Scan Invoices successful indexing
prepare Documents
documents 1.1.4 Archive
Documents
Scanned Copy
Verify Performed
Legible?
by AP team
images for
legibility
Yes
Upload
documents
to DMS
Yes
Workflow Manual
Indexing Executive
Index Documents invoice to duplicate Yes Enter invoice in Trigger workflows based on
No SAP indexing
rejection queue invoice check
Yes
pass?
Automatic
No duplicate
Segregation of invoices based on: No • Most fields entered Workflows and email triggered to project
invoice check
a) PO based invoice or Non-PO based Invoice. site/user departments for completing GRN/
pass? through OCR
b) Business unit (Product 3, Solar, Rooftop Solar). • SES based on requestor on the non-PO
Enteron
date baseline date as was
which invoice the invoice and PO details on PO based invoices
c )Type of invoice CAPEX or OPEX invoices.
d) User department (Finance, IT, HR, Admin, Quality, Basic Data Check received, this date along
Yes
CEO office) correct? with payment terms is
Workflow queues: used by SAP for
a) Business unit-wise CAPEX/OPEX queue calculating due-date
Check if below are mentioned:
b) Invoice on hold queue
1) Company name
c) Rejection queue
2) PO number
OCR based auto-population of most fields 3) For Non-PO invoice name of
Project site/ User department
requestor
Park GRN/SES in
Receive scanned SAP,
invoice through Validate quantity Record quality automatically
workflow received inputs route workflow
for approval
User Department GRN Approver
Make Necessary
changes
No
w ow
Receive scanned or
invoice through kfl Validate Tax line- items on invoice
Tax line items U
No
correct? p
d
a
t
e
D
M
S
t
h
a
t
i
n
v
o
i
c
e
i
s
c
o
r
r
e
c
t
Yes
1.1.3 Reject
Inadequate
Page 8
Invoices
Barcodes will be generated and printed from the workflow tool
• User would be able to enter Invoice type and number of barcodes for printing
Page 9
Basic information from scanned image extracted through automated tool
Auto extraction from scanned image • Multiple vendor invoice formats can be setup for
different vendors
Vendor Invoice Number
Invoice date • Auto extraction would be done on the first page of the
Invoice currency document considering that the first page would be the
invoice
Invoice amount before tax
• Manual check will be performed on the extracted data
Tax Amount to ensure data is accurately captured
Invoice Gross amount
PO Number
Vendor Name
Vendor Code
Vendor email on invoice
Vendor Address from invoice
Page 10
Invoices can be rejected during the indexing stage based on a checklist
• Invoices will be rejected back to the vendor with a notification to the Commercial terms
Page 11
1.1.3 Reject Inadequate Invoices
Post Letter
to address
on Invoice
Required in
Post
case of some
Central AP Executive
Admin and
Solar vendors
Inform of successful
al Vendor
Page 13
1.1.5 Retrieve Documents
Receive
Request for
Hard copy/ Hard copy/Soft Copy
Soft copy documents?
Documents
Central Scanning Center
Hard Copy
Soft Copy
Retrieve document
Transfer relevant file Send request to Submit Update location
Receive from requestor and
from appropriate folder third party with document to of physical
documents send for archival as
in repository tracking number requestor documents on
earlier
for retrieval DMS or tracker
Receive Retrieve
rchival Vendor
Identify documents that Identify additional Send list of documents Submit disposal Update DMS and
to user dept. head
Center
Disposal request
No
approved?
Page 15
Detailed process maps for Invoice Processing
L2
1. Procure to Pay
L3 1.1 Receive 1.3 Payment 1.4 Vendor 1.5 Recon/
& Record 1.2 Invoice Processing Query Period
Invoice Processing Redressal Closing
L4 L4
1.2.1 Invoice 1.2.3 Process
Processing : Non- Imprest
PO invoices Transactions
L4 L4
1.2.2a Invoice 1.2.4 Block /
Processing: PO
Unblock Invoices
based invoices
L4 L4
1.2.2b Invoice
1.2.5 T&E invoice
Processing: PO
verification
based Invoices
Page 16
1.2.1 Invoice Processing : Non-PO invoices
1.2.1 Invoice Processing : Non-PO invoices
Requestor
Product 3 and
Admin invoices
will not be sent
User Dept. Approver
for approval
Invoice Invoice on
Yes
Approved? Hold?
Accounts Payable First Touch Executive Taxation Team
SAP enhancement to
propose correct tax code
1.1.3 Reject
Inadequate
Invoices
Route to
1.3 Payment Open advances in Post
Clear vendor advances Yes Document No complex
Processing vendor a/c ?
queue?
No Yes
Route to
No complex queue
with notes
Payable Inv
Page 17
1.2.2 a Invoice Processing: PO based invoices
1.2.2a Invoice Processing: PO based invoices
a b
Intimate i o
User Dept. n r
f m
Receive update on LD Any Misc deduction/ P
ESIC liability/ De Yes a
Yes
Statutory Liability? ta s
ils s
& t
Pr h
o e
of n
s e
ar c
e e
a s
v s
ai a
la r
bl y
e e
? n
t
r
y
A
f
o
r
r
e
c
o
v
e
r
y
/
d
e
d
u
c
t
i
o
n
a b
No Page 18
1.2.2 b Invoice Processing: PO based invoices
1.2.2b Invoice Processing: PO based invoices
No
1.3
Route to complex Post the Open advances Clear vendor
No Yes Payment
No queue? document in vendor a/c ? advances Processing
No
Accounts Payable First Touch Executive
3-way
mismatch Invoice Price/Tax
content Quantity No value
outside Yes Yes
tolerance correct? difference ? difference?
Yes
limit?
3-way match
(system step) 1.1.3 Reject
Inadequate
Invoices
ptt/ Accounts Payable
ent Invoice Processor
Email triggered to
requestor
Check DMS for Verify FT team Open advances in Clear vendor
Post Documents Yes
new invoices comments vendor a/c ? advances
Modify PO/ Modify PO/
GR GR
Page 19
1.2.3 Process Imprest Transactions
Create replenishment
request with
su pporting documents
Receive
Imprest
Replenishme
Central Accounts Payable Executive
nt request
Reject request,
Supporting are notification sent to
No F&A head and User
as per Policy?
Yes
1.3 Payment
Enter FI invoice
Processing
Page 20
1.2.4 Block / Unblock Invoices
Create blocking
request with Create
approvals unblocking
request with
User Department
approvals
Blocking of Invoice
Un-
Blocking
of Invoice
Page 21
1.2.5 T&E invoice verification
1.2.5 T&E invoice verification
• Employee will create a request on case management tool with cost center and company code details. Policy will be checked
automatically Approved requests are barcoded
• On rejection, employee has to submit the expenses again by updating or create a new expense
update request with details Print-out the approved T&E Send the physical
hard copies of all request, attach physical documents to
Raise request for No of expenses and upload
Any changes bills copy of expense receipts T&E team
travel on case scanned copies
in travel plans Yes Update request on
management tool
case management
tool
No No
Request Approve
Approver
approved? Expense
Yes
Yes No
Page 22
Detailed process maps for Payments Processing
L2
1. Procure to Pay
L3 1.1 Receive 1.2 Invoice 1.4 Vendor 1.5 AP Recon/
& Record Processing 1.3 Payment Query Period
Invoice Processing Redressal Closing
L4 L4
1.3.1 Process
1.3.3 Process
Advance Payment
Normal Payments
Requests
L4 L4
1.3.2 Process
1.3.4 Process Land
Product 3 CAPEX
Payments
and OMS
Payment Requests
Page 23
1.3.1 a Process Advance Payment Requests
1.3.1 a Process Advance Payment Requests
Head of User User Department
Advance Payment
No
request approved?
Corporate
Finance
Receive request Review request against Update ticket with fund Select correct special
Create advance GL indicator
Payment Executive
in Advance cash flow rolling Funds No shortage details and payment (F-48) identifying OPEX and
payment forecast on shared available? route ticket to CAPEX advances
workflow drive corporate finance
Yes Mode of A
Payment?
Yes
Update ticket with
tax query and
route to Tax team
Authorized
Signatory
team
Page 24
1.3.1 b Process Advance Payment Requests
1.3.1 b ProcessAdvancePaymentRequests
Head of User User Department
Corporate Department
Finance
A
Payment Executive
Payment
5.1.9 LC
through Letter
payment
of Credit
Send payment request Update ticket and
Send Receive payment
Prepare documents to bank. Send payment document
Payment documents for confirmation from
remittance advice to with UTR number and
based on bank signing bank.
through RTGS vendor via email/ SMS close ticket
signatory matrix
1.3.4 Process
Payment Notification sent to
through DD Land
Payments requestor
Authorized
Signatory
Return signed
Review and sign
documents to payment
documents
team
Taxation t
Page 25
1.3.2 a Process Product 3 CAPEX and OMS Payment Requests
1.3.2 a Process Product 3 CAPEX and OMS Payment Requests
User Department
Make necessary
changes
Corporate Head of User
Finance Department
Payment request
No
approved?
Receive ticket in Review request against Update ticket with fund Clear vendor
payment cash flow rolling Funds No shortage details and line items
request forecast on shared available? route ticket to
workflow drive corporate finance
Yes Mode of
Payment?
Yes A
Update ticket with
tax query and
route to Tax team
Authorized
eam Signatory
Page 26
1.3.2 b Process Product 3 CAPEX and OMS Payment Requests
1.3.2b Process Product 3 CAPEX and OMS Payment Requests
Finance Head of User User Department
Corporate Department
Payment Executive
Payment
A 5.1.9 LC
through Letter
payment
of Credit
Send payment
Prepare documents Send request to bank. Send
Payment Download statement
documents for remittance advice to from bank site &
based on bank Close ticket
through RTGS signing vendor via email/ upload on SAP (Daily)
signatory matrix
SMS and update
ticket
1.3.4 Process This step will update Notification sent to
Payment
Land UTR number in requestor
through DD
Payments payment documents
Authorized
Signatory
Return signed
Review and sign
documents to payment
documents
team
Taxation tea
Page 27
1.3.3 a Process Normal Payments
1.3.3a ProcessNormalPayments
AP Supervisor
Provide
explanation for
open items;
suggest changes
Send intimation to
Payment Supervisor
Review
payment Clarification
proposal required?
Business Approvers
Check for blocks, Generate Download rolling Send Payment Generate payment
Payment Executive
Receive updated
rolling forecast
No
Corporate Finance
Update source of
funds in cash flow
rolling forecast
Authorized
Signatory
Page 28
1.3.3 b Process Normal Payments
1.3.3 b ProcessNormalPayments
AP Supervisor
Business Approvers Payment Supervisor
Prepare documents Send Send payment Send notification to Download statement from bank site &
Payment through based on bank documents for requestor / PO upload on SAP (Daily activity)
RTGS request to bank.
signatory matrix signing creator
5.1.9 LC
payment
Authorized
Signatory
Corpora
Return signed
Review and sign documents to banking
documents team Page 29
1.3.4 a Process Land Payments
CorporateHead of UserLand AcquisitionTeam
Make necessary
changes
Department
Land Payment
No
request approved?
Finance
Yes
Update ticket with
tax query and
route to Tax team
Select correct special GL indicator
Authorized
Notification
sent to
requestor
Payment Executive
Send payment
Payment through Prepare documents Send RTGS request to bank. Send Receive payment Update ticket and
A RTGS to land based on bank documents for remittance advice to confirmation from payment document
signatory matrix signing vendor via email/ bank with UTR number
aggregator SMS Close ticket
Payment Prepare DD documents Send DD Send payment
through DD to based on bank documents for request to bank and
farmers signatory matrix signing update ticket
Notification sent to
requestor
Authorized
Signatory
Page 31
Detailed process maps for vendor query redressal
L2
1. Procure to Pay
L3 1.1 Receive 1.2 Invoice 1.3Payment 1.4Vendor 1.5 Master
& Record Processing Processing Query Data/
Invoice Period
Redressal Closing
L4
1.4.1 Query
Management
Page 32
1.4.1a Query Management
1.4.1a Query Management
External? Re-
Query Initiator
Provide
prioritization Yes
justification
required?
No
Request/query creation in
Case Mgmt. tool
Receive
Helpdesk
Request/query creation in
Admin
Route itto
Yes appropriate
cess Team Level 1 Support
queue
Yes
(Medium, Low)
team? on of SLA accepted?
timelline
s
No
Page 33
1.4.1b Query Management
1.4.1b Query Management
Resolved/
Resolved
Receive Email Require
Review request additional Close request
notification
Query Initiator
details
Require details
Provide required
information
Process Team Level 1 Support
Yes
Yes
Additional
No Research & Resolve request
B Review request details Resolved? No Escalate to Team Level 2 Update ticket with resolution
within agreed SLA timelines
required?
Process Team Level 2
Yes
Yes
Additional
No Research & Resolve request
Review request details Resolved? No Escalate to Team Level 3 Update ticket with resolution
within agreed SLA timelines
required?
Support
Yes
m Level
port
Additional
details No Research & Resolve request Update ticket with resolution
Review request required? within agreed SLA timelines
Page 34
Detailed process maps for Master Data and Period end closing
L2
1. Procure to Pay
L3 1.1 Receive 1.2 Invoice 1.3Payment 1.4Vendor 1.5 Master Data/
& Record Processing Processing Query Period
Invoice Redressal Closing
L4 L4
1.5.1 AP Period end 1.5.3 Vendor
close Master Creation
L4 L4
Page 35
1.5.1 AP Period end close
1.5.1 AP period End Close
Regional and Central
Receive confirmation of
Inform Central and Create advances to Create R&M monthly
completed Vendor Invoices Post Amortization of
Regional teams of vendors/provisions comparative
and T&E posting for the prepaid expenses
Month-end timelines schedule schedule
period
Inform AP supervisor of
Complete posting all
posting of all T&E claims for
T&E claims
the period
Page 36
1.5.2 Vendor Reconciliations
1.5.2 Vendor Reconciliations
Central Account Payable Executive User Department
If no response from
Download vendor Send line-item details to
vendor in a fortnight
line-item details to Vendor copy user
request user department
with tax details department
for follow-up
Confirm successful
Research differences and make reconciliation and
changes or add explanations update ticket
No
Receive Vendor line
items details from
Yes
Page 37
1.5.3 Vendor Master Creation
1.5.3 Vendor Master Creation
User/ Procurement
Vendor Creation
No
Approved?
Yes
Taxation Team
Auto-check
database for Auto route to Yes
duplicity in all taxation team No
company codes
No
Auto check Auto-update Close ticket with
Does the vendor
if vendor exists for No Vendor Master updated request
exists? company code? in SAP status
Yes Yes Page 38
1.5.4 Vendor Master Change
1.5.4 Vendor Master Change
User/ Procurement
Vendor Creation
No
Approved?
Auto check if
No
vendor exists?
Page 40