Employability Skills

Class X
Unit 1
Communication Skills
Session 1: Methods of Communication
A. Multiple choice questions

Read the questions carefully and circle the letter(s) (a), (b), (c) or (d) that best answer(s) the
question. (Note: There can be more than one correct choice)

1. Which of the following is NOT an element of communication within the communication

process cycle?
(a) Channel
(b) Receiver
(c) Sender
(d) Time

2. You need to apply leave at work? Which method of communication will you use?
(a) e-mail
(b) Poster
(c) Newsletter
(d) Blog

3. By which action can senders send their messages?

(a) Gestures
(b) Speaking
(c) Reading
(d) Writing

B. Subjective question

1. Make a chart highlighting all the methods of communication. Use markers and colours to
highlight differences amongst all.

Session 2: Verbal Communication

A. Multiple choice questions
Read the questions carefully and circle the letter (a), (b), (c) or (d) that best answers the
questions.

1
1. Which of the following is an example of oral communication?
(a) Newspapers
(b) Letters
(c) Phone call
(d) e-mail

2. What are the types of words we should use for verbal communication?
(a) Acronyms
(b) Simple
(c) Technical
(d) Jargons

3. Why do we use e-mails?

(a) To communicate with many people at the same time.
(b) To share documents and files.
(c) To talk to each other in real-time.
(d) To keep a record of communication.

B. Subjective question

1. List the different types of verbal communication. Include examples for each verbal
communication type.

Session 3: Non-verbal Communication

A. Multiple choice questions

Read the questions carefully and circle the letter (a), (b), (c) or (d) that best answers the
question.

1. Which of these is a positive (good) facial expression?

(a) Frowning while concentrating
(b) Maintaining eye contact
(c) Smiling continuously
(d) Rolling up your eyes

2. What does an upright (straight) body posture convey or show?

(a) Pride
(b) Professionalism
(c) Confidence
(d) Humility

2
3. Which of these is NOT an appropriate non-verbal communication at work?
(a) Keeping hands in pockets while talking
(b) Talking at moderate speed
(c) Sitting straight
(d) Tilting head a bit to listen

4. Which of the following statement is true about communication?

(a) 50% of our communication is non-verbal
(b) 20% communication is done using body movements, face, arms, etc.
(c) 5% communication is done using voice, tone, pauses, etc.
(d) 7% communication is done using words

5. Put a X mark against the actions below which are examples of bad non-verbal
communication.
• Laughing during formal communication X
• Scratching head X
• Smiling when speaking to a friend
• Nodding when you agree with something
• Standing straight
• Yawning while listening X
• Sitting straight
• Maintaining eye contact while speaking
• Biting nails X
• Firm Handshake
• Clenching jaws X
• Looking away when someone is speaking to you X
• Intense stare X

B. Subjective question

1. Draw any five common signs used for Visual Communication. Explain what each conveys and
where did you see it?

Session 4: Communication Cycle and Importance of Feedback

A. Multiple choice questions

Read the questions carefully and circle the letter (a), (b), (c) or (d) that best answers the
question.

1. Which of these are examples of positive feedback?

(a) Excellent, your work has improved.
(b) I noticed your dedication towards the project.
(c) You are always doing it the wrong way.
(d) All of the above

3
2. Which of these are examples of negative feedback?
(a) I hate to tell you this but your drawing skills are poor.
(b) You can surely improve your drawing.
(c) This is a good drawing but you can do better.
(d) None of the above

3. Which of the following are effective components of a good feedback?

(a) Detailed and time consuming
(b) Direct and honest
(c) Specific
(d) Opinion-based

B. Subjective question

1. What do you mean by feedback? Let’s take a scenario. Radha is your co-worker. Together you
are making a report on how to manage the waste in your store. Since she has not finished her part
of the report on time, the whole report has got delayed and the manager has given you both a
warning. Write down the feedback you would like to give your co-worker on managing time. Try
to keep the feedback specific and polite.

Session 5: Barriers to Effective Communication

A. Multiple choice questions

Read the questions carefully and circle the letter(s) (a), (b), (c) or (d) that best answers the
question.

1. Which of these is NOT a common communication barrier?

(a) Linguistic barrier
(b) Interpersonal barrier
(c) Financial barrier
(d) Organisational barrier

2. Which of these are ways to overcome communication barriers?

(a) Respecting each other’s differences
(b) Using a translator
(c) Not communicating at all
(d) Using your own language for comfort

B. Subjective question

1. Write down the common communication barriers you may come across when you move to a
new city or country.

Session 6: Writing Skills — Parts of Speech

4
A. Multiple choice questions

Read the questions carefully and circle the letter (a), (b), (c) or (d) that best answers the
question.

1. In which of the following, the underlined word is an adjective?

(a) Radha has a red dress.
(b) I can speak French.
(c) The Girl on the Train is a best-seller.
(d) Abdul can swim fast.

2. Which of these sentences is capitalised correctly?

(a) Ravi and i are going to the movies.
(b) Salim is visiting India in july.
(c) The Tiger is a strong animal.
(d) She is arriving on Monday.

3. Which of these sentences are punctuated correctly?

(a) When is the party.
(b) I had bread omelette and a Banana for breakfast.
(c) I am so excited about my first foreign trip!
(d) This is Abdul’s notebook.

4. In which of these sentences can you find an adverb?

(a) Divya drinks milk every day.
(b) Sanjay gifted me a new pen.
(c) I opened the door lock.
(d) Sita is 5-feet tall.

B. Fill in the blanks

1. Fill correct nouns and verbs from the given options to complete the sentence in table
given below.
Nouns Verbs
Boy, Ms Sen, Rahim, Children, Cat, Students Swimming, Driving, Writing, Teaching, Eating,
Playing

a. The ____boy______________ is swimming .

b. The ____ children _________ are ____ playing ______________.
c. The ____ students ________ are ______ writing __________.
d. _____ Rahim _____________ is____ driving _____ the car.
e. __ Ms Sen ______ is __ teaching ______.
f. The ___ cat ____ is _____ eating _____.

C. Subjective question

5
1. Identify the conjunctions and prepositions from the list below and write these in the correct
box. .

Over, Because, Under, And, Since, In, At, Although, Or, Up, On, Beside

Conjunction Preposition

Session 7: Writing Skills — Sentences

A. Multiple choice questions

1. Identify the object, verb and subject in the sentence, ‘The car crashed into a tree.’
(a) Object: a tree; Verb: crashed; Subject: the car
(b) Object: The car; Verb: crashed; Subject: a tree
(c) Object: crashed; Verb: the tree; Subject: the car
(d) Object: crashed; Verb: the car; Subject: the tree

2. Identify the indirect object in the sentence, ‘The band played music for the audience.’
(a) The band
(b) played
(c) music
(d) audience

3. Which of these is an imperative sentence?

(a) Switch off the fan.
(b) Sheila has gone to the market.
(c) Where are my pen colours?
(d) Oh no! I missed my flight.

4. Which of these sentences is in active voice?

(a) A movie is being watched by them.
(b) The car was repaired by Raju.
(c) He is reading a book.
(d) The thief was being chased by a policeman.

B. Subjective questions

6
1. Write two sentences of each type of sentence — statement, question, exclamatory and order.
2. Which is your favourite food, dish or cuisine? Write two paragraphs about your favourite
food, dish or cuisine. Each paragraph should have a minimum of five sentences. Make sure you
follow all the rules about sentences and paragraphs you have learnt.
3. Practice speaking in active and passive voice with your classmates. Also, try to identify the
different parts of sentences while you speak.

Unit 2
Self-management Skills
Session 1: Stress Management

A. Subjective questions

1. Describe stress and stress management in your own words.

2. List your favorite stress management technique and elaborate why you find it the most
effective.

Session 2: Self-awareness — Strength and Weakness Analysis

1. Fill in the table given below to prepare an action plan to build upon your strengths and
overcome your weaknesses.

Strengths Weakness Action plan to build upon

your strengths and
overcome your weaknesses

Session 3: Self-motivation

A. Multiple choice questions

Read the questions carefully and circle the letter(s) (a), (b), (c) or (d) that best answers the
question.

1. What makes you complete work or studies without others cheering you?
(a) Self-confidence
(b) Communication
(c) Self-motivation
(d) Self-esteem

2. Which of the following are types of motivation?

(a) Internal

7
(b) Intermediate
(c) External
(d) Extensive

3. Ravi works hard to get the best student award at the end of year. What type of
motivation is this?
(a) Internal
(b) External
(c) Both internal and external
(d) Not any specific type of motivation

Session 4: Self-regulation — G oal Setting

A. Subjective questions

1. What is Goal Setting?

2. In SMART goals, what does ‘S’ stand for? Explain.
3. What is the best way to work on long-term goals?

Session 5: Self-regulation — Time Management

A. Subjective questions

1. What is time management and how can you manage your time?
2. How can tracking your time help you?

Unit 3
Information and Communication Technology Skills
Session 1: Basic Computer Operations

A. Multiple choice questions

Read the questions carefully and circle the letter (a), (b), (c) or (d) that best answers the
question.

1. Which of the following functions is not performed using a mouse?

(a) Turn on
(b) Hover
(c) Right click
(d) Drag and Drop

8
2. What is the term used when you press and hold the left mouse key and move the mouse
around?
(a) Highlighting
(b) Dragging
(c) Selecting
(d) Moving

3. Here are the steps that take place when starting a computer. Rearrange the steps in the
correct order.

(a) Desktop appears after login

(b) Login screen appears
(c) Power on Self-Test (POST) starts
(d) Operating system starts
(e) Welcome screen appears

Ans c>>d>>e>>b>>a

B. Subjective questions

1. What is the function of the ENTER key?

2. How will you prevent others from using your computer?

Session 2: Performing Basic File Operations

A. Multiple choice questions

Read the questions carefully and circle the letter (a), (b), (c) or (d) that best answers the
question.

1. Which one of the following shortcut keys is used to paste a file?

(a) Ctrl + c
(b) Ctrl + p
(c) Ctrl + v
(d) Ctrl + x

2. Which of the following is a valid file extension for Notepad file?

(a) .jpg
(b) .doc
(c) .text
(d) .txt

3. What keys do you use to copy something?

(a) Ctrl+x
(b) Ctrl+c
(c) Ctrl+z

9
(d) Ctrl+y

B. Subjective questions

1. How is a computer file system similar to our physical file system in a school?
2. What are the steps you will perform to save a text file in Ubuntu?

Session 3: Computer Care and Maintenance

A. Multiple choice questions

Read the questions carefully and circle the letter (a), (b), (c) or (d) that best answers the
question.

1. What happens if you leave a device plugged in even after it is charged 100%?
(a) It can break.
(b) It can stop functioning.
(c) It can over-heat.
(d) Data can get corrupt.

2. How can an anti-virus protect your device?

(a) It can protect it from over-heating.
(b) It can increase its performance.
(c) It can prevent data from getting corrupt.
(d) It can backup data.

3. Which option is not required to keep a device cool?

(a) Keep the device unplugged when in use.
(b) Do not cover a laptop with a blanket.
(c) Make sure computer’s CPU fan is working.
(d) Avoid leaving the device in the sun.

4. Which of the following is essential for maintaining keyboard?

(a) Turn the keyboard upside down and shake it to remove foreign material.
(b) Blow dust and other particles with help of a blower.
(c) Use a very dilute combination of soap and water applied with a non-abrasive cloth to remove
stains from the keycaps.
(d) All of the above.

B. Subjective questions

1. Explain how to clean a computer on a daily basis.

2. How can you increase the performance of a computer?

10
 Session 4: Computer Security and Privacy

A. Multiple choice questions

Read the questions carefully and circle the letter (a), (b), (c) or (d) that best answers the
question

1. What should you do to ensure secure online transactions?

(a) Lock your computer
(b) Give credit card or bank details only on safe websites
(c) Use anti-virus
(d) Do not use pirated software

2. Which of the following trap small children into inappropriate relations?

(a) Online predators
(b) Worms
(c) Trojan Horse
(d) Anti-Virus

3. What should a strong password consist of?

(a) Only letters
(b) Numbers and special characters
(c) Name of a person
(d) Letters, numbers and special characters

B. Subjective questions

1. Explain how Trojan Horse virus works.

2. List the various ways you can use to protect your data.

Unit 4 Entrepreneurial Skills

Session 1: Entrepreneurship and Society

A. State whether the following statements are True or False

1. Entrepreneurs can create jobs in the market. True

2. When many entrepreneurs sell mobile phones in a market, the prices of phones increase. False
3. Entrepreneurs identify a need in the market and build a product or service for it. True

B. Subjective question

1. List the ways in which an entrepreneur affects a society.

11
 Session 2: Qualities and Functions of an Entrepreneur

A. Here are some stories of some entrepreneurs. Tick the option for the quality they are
showing.

1. Ravi’s customer comes to his store and starts shouting at him. He does not get angry. He
listens to what his customer is saying. He is ____________.
(a) hardworking
(b) confident
(c) patient
(d) prying new ideas

2. Susheela decides to sell her company tyres in Sri Lanka. It does not sell and she has a
loss. She apologises to the people who work for her. She says she will plan better next time.
She _______________________.
(a) takes responsibility for your mistakes
(b) thinks before making a decision
(c) does not give up
(d) is creative

B. Tick the correct option for the function that the entrepreneur is doing.

1. Ali has a diamond factory. He pays his employees on the 1st of every month.
(a) Creates a new product
(b) Manages the business
(c) Takes risk

2. Mary buys bulbs for her business from Noida. She learns that bulbs are cheaper in
Faridabad. So, she decides to start buying bulbs from there.
(a) Makes decisions
(b) Divides income
(c) Takes risk

3. Rehnuma has two people who work for her. Every day, she spends one hour with them
to learn about what they’ve done that day.
(a) Creates a new product
(b) Divides income
(c) Manages the business

C. Subjective question

1. What do you think is the most important function of an entrepreneur? Write your answer
giving suitable examples.

12
 Session 3: Myths about Entrepreneurship

A. Subjective questions

1. What is the difference between a misconception and reality? Give an example.

B. Match each story below with the misconception about entrepreneurship.

Story Misconception
Ramu owns a large clothes shop. Shamu has a (a) Every business idea needs to be unique or
small store selling handmade sarees. Shamu special.
does not call himself an entrepreneur.

Anna has a great idea for a website. She has ` (b) Entrepreneurs are born, not made.
5,000. She is waiting for ` 20,000 more, so that
she can start it.

In a city of thousands of tailoring shops, Gauri (c) A person needs to have a big business to be
is a tailor who stitches good quality clothes and called an entrepreneur.
has a very successful business.

Session 4: Entrepreneurship as a Career Option

A. Write against the option, if the business idea is of self-employment or wage employment.

(a) Cooking in a restaurant

Ans wage employment

(b) Owning a clothing business

Ans self-employment

(c) Having a dosa selling stall

Ans self-employment

13
B. Match the columns

1. Surabhi opens 5 painting stores across India. . a. Enter

2. There are many coaching classes inMumbai. b. Survive
Jacob owns one of them. He is starting
morning batches to attract more students to his
classes.
3. Salma has started her clothing line on the c. Grow
Internet.

1. Surabhi opens 5 painting stores across India. a. Enter

2. There are many coaching classes in Mumbai. Jacob owns one of them.
He is starting morning batches to attract more students to his classes.
b. Survive
3. Salma has started her clothing line
on the Internet.
c. Grow

Unit 5
Green Skills
Session 1: Sustainable Development

A. Multiple choice questions

Read the questions carefully and circle the letter (a), (b), (c) or (d) that best answers the
question.

1. How many sustainable development goals are given by the United Nations?
(a) 18
(b) 17
(c) 15
(d) 20

2. Choose the option which defines sustainable development.

(a) Taking care of future generations
(b) Taking care of only ourselves
(c) Taking care of ourselves and the future generations
(d) Well-being of all

3. Which organisation has made the Sustainable Development Goals.

14
(a) United Nations
(b) League of Nations
(c) UNICEF
(d) World Health Organisation

B. Subjective questions

1. What is the meaning of sustainable development?

2. Why do you think the United Nations has made the 17 Sustainable Development Goals?

Session 2: Our Role in Sustainable Development

A. Multiple choice questions

Read the questions carefully and circle the letter (a), (b), (c) or (d) that best answers the
question

1. Which of the following sources of energy is from a renewable source?

(a) Solar energy
(b) Wood
(c) Coals
(d) Petrol

2. Choose the option which is not a sustainable development goal according to United
Nations.
(a) Clean Water and Sanitation
(b) Gender Equality
(c) Population
(d) Reduced Inequalities

B. Subjective questions
1. List some ways in which we can use resources sensibly.
2. Explain the importance of education towards sustainable development.

15