Interview Questioning Guidelines for SERCOTEC
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ScribdTranslationsInterview Questioning Guidelines for SERCOTEC
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ScribdTranslationsQUESTIONING GUIDELINES FOR THE INTERVIEW
The following is a guide of questions that may help for
structure the interview:
Factor: Personal / work information
1. ¿Por qué le interesó la oferta de SERCOTEC? y ¿por qué postuló al cargo?
2. Why do you want to change jobs? Or why did you leave your last job?
3. ¿Cuáles son sus objetivos a futuro? y ¿cómo espera alcanzarlos?
4. How will this new job allow you to meet your goals?
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Focus: Orientation to public service principles
1. What do you think are the principles that govern State Administration?
2. What initiatives do you know within the framework of the modernization process of
State?
3. What do you understand by efficiency and effectiveness, and how do you think they can be achieved?
the State Administration?
4. Which professional and/or public service associations do you belong to?
5. Have you participated in community support events?
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Factor: Learning capacity
1. How do you stay updated on developments in your field?
2. How have you used this new knowledge in your daily work?
3. What elements of the environment do you identify as relevant and how are they
influencing the way you currently do your job?
4. What factors do you consider central to stand out today in your field?
work?
5. What do you identify as the most important lesson from your last job?
6. How do you detect that the people who work with you need to learn new things?
knowledge or behaviors?
7. And personally, how do you notice that you need to learn something new?
Achievement orientation
1. Describe the reasons why you chose your current career and define what they are.
goals for the next five years.
2. In your work, have you generated any proposals to improve efficiently?
Any work process? Have you managed to implement it? How?
Factor: Leadership
1. How would you describe the most effective boss you have had, what were their strengths and
What are your weaknesses?
2. During your last jobs, what have your bosses congratulated you for and why?
criticized?
3. In your previous position, did you develop any type of project? How did you do it?
What were the main difficulties?
4. Have you had the opportunity to coordinate the work of a group? How did you do it?
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Teamwork
1. Have you ever worked on a group project, and if so, what role did you take?
to perform?
2. What would you say was your main contribution to the group in achieving the objectives?
propuestos?
3. How do you manage to work with people who have different rhythms and styles than yours?
meet the goals in every way?
4. Refiérase a alguna situación de dificultad que le haya tocado vivir en un equipo de
work and describe how it was resolved
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Customer orientation
1. Who are your clients in your current position (or in your last position)?
2. How do I manage to understand and address the needs of my clients?
3. Describe an occasion when you were able to establish a relationship.
collaboration and mutual benefit with a client.
4. Refer to a problem situation with a client and how you resolved it.
GENERAL EVALUATION GUIDELINE APPLICABLE TO THE ENTIRE ORGANIZATION
Next, I will present a series of cardinal competencies, that is, those
applicable to all members of the organization, which we have suggested for
evaluate as a way to complement the existing guideline in SERCOTEC
Ethics
1. Describe a situation in which you felt you were being asked to act.
de manera contraria a su costumbre o valores morales ¿Qué hizo? ¿Cómo se sintió?
2. The organization where you work (or worked) explicitly expresses
Moral or ethical principles? Do you believe they are upheld? Do you share them?
3. What do you think about the concept 'moral values are different in life'?
personal and in public activity”? Provide me with examples related to your history.
labor or professional
4. Have you ever had to quit a job or have your work been affected by not
share decisions regarding ethics? Provide an example.
Justice
1. What do you understand by justice as a concept? If the answer were different from
discuss the competition with the interviewee and ask for an opinion. Then request afterwards.
examples
2. Do you think that there are different types of justice (in life, family, business,
etc)? Then ask the interviewee to provide examples in their response.
Quality of work
1. How long have you been working in similar positions? Tell me about him:
responsibilities, people in charge, reporting level, etc.
2. Tell me if you ever had to resolve / implement a procedure that did not
I knew. What did he do? How did he resolve it?
3. Share a situation where you have offered your technical expertise in service.
from other departments or different sectors from which they were performing what areas did it
Did they consult? About what topics?
Adaptability to change
1. Describe a situation where you had to respond immediately.
When I was very involved in some other task, how did you solve the problem? This
The question can apply to a young student or the manager of a large organization.
2. Have you ever been asked to do tasks from another area or specialty?
different from yours? Did he/she take responsibility? How was it handled? (The comment is worth it)
from question 2)
Perseverance
1. Share a situation in which you solved a problem in which
you have persevered. (After telling the anecdote, ask again why you chose that
example?)
2. When external situations are adverse - the system fails, the rules of the
economy works against them - how does it feel? Share an example, how they felt and what
did.
3. 3. In case you are rejected from a daily activity like a
A phone call to a formal proposal at your workplace, what did you do in response to such?
situations?