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Project Charter for Software Development

This document presents a project charter for the development of an incident management system. The project's objective is to develop a system for the timely and reliable handling of incidents in order to improve the quality of operations and reduce the risk of penalties. The project will have a maximum duration of 12 months and will include a project manager, three functional analysts, and three developers.

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0% found this document useful (0 votes)
15 views3 pages

Project Charter for Software Development

This document presents a project charter for the development of an incident management system. The project's objective is to develop a system for the timely and reliable handling of incidents in order to improve the quality of operations and reduce the risk of penalties. The project will have a maximum duration of 12 months and will include a project manager, three functional analysts, and three developers.

Translated by

ScribdTranslations
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

ProjectCharter

A. General Information

Nombre del Proyecto Preparation Date


Sponsor: Date of
Modification:
Prepared by: Authorized by: General Management

B. Propósito del Proyecto (descripción del producto o servicio)

C. Project Objective

Organization Goals Project Objectives

D. Project Scope

Resultados del Proyecto.


• Work Plan.
• System Analysis.
• Data Modeling.
• System Design.
• Architecture Document.
• Construction of the System.
• User Manual, Trainer Manual, System Manual, and Installation Manual.
• Acceptance Testing Document (certified system, pilot system, production system).
• Training.
• Software Implementation.
• Final report of the Project.

Project Content.
• Requirements Analysis Phase and Project Planning
• Analysis and Design Phase
• Construction Phase
• Phase of integral tests
• Training Phase.
• System Implementation Phase

Exclusions.
• The improvement of processes and/or elimination of activities that do not justify effort or do not will not be included.
they add value.
• No modifications to the various systems that will integrate the system are contemplated.

Key stakeholders.

Project Charter Page 1


• Project Team Member of Software Development Management
• Management
• Vice Presidency of
• Management

Hypotheses or Assumptions.
• The Technology area will have the necessary infrastructure for the implementation of the system:
Application Server
Database Server
Computing equipment where the applications will be installed
CTI Platform
PBX Platform
• The Methods and Procedures area will provide the procedures, processes, and formats to be systematized.
• There is a complete availability of time from the end users for their participation in the project.
• The information sent by users and collected during the surveys is accurate and complete.
• Nextel will provide a suitable place for training.
• Each area will provide the list of participants for the training sessions.

Restrictions.
• The system must be successfully implemented within a maximum period of 12 calendar months.
• Comply with the Analysis and Development standards according to the RUP methodology.
• The training must be for at least 90% of the system users.
• The system must integrate with the main existing systems.

E. Critical Success Factors of the Project

• Commitment of senior management.


• Proper functioning of the infrastructure required by the project.
• The scope is clearly specified and understood by all areas.

F. InitialProjectPlanningataHighLevel

Estimation of required resources:


• A Project Manager
• Three functional analysts
• Three web developers

Estimated Project Cost:

Estimated Benefits:
• Timely and reliable incident management.
• Improvement in the quality of operations.
• Reduction of the risk of fines for incidents addressed late.

Scheduling Date Estimation:


• Fecha de inicio:
• End date:

G. Project Authority

Authorization
Commercial Vice President

Project Charter Page 2


Project Manager
Development Project Manager

Monitoring Committee (Management)


• Manager of
• Software Development Manager

H. Project team members, Roles and Responsibilities


Project Manager: XXXXXXXXXXXXXXXXXXXXXX
• Establish the deadlines, phases, and deliverables of the project.
• Control the scope of the project
• Define, together with the process owners, the objectives, procedures, and strategies of the
project.
• Monitor the progress of the project, the performance, and the needs of the team in general.
• Asigna los roles, responsabilidades y tareas a los miembros del equipo.
• Report the progress of the project to the Monitoring Committee.
• Inform early and propose a solution alternative to the Monitoring Committee on any
problem that may cause delays or inconveniences for the normal development of the project.
• Monitor the problems presented and establish an effective solution process.
• Provides the general and daily management of the project.

2. Functional Analysts: XXXXXXXXXXXXXXXXXXXXX


• In charge of gathering information.
• Development of business use cases.
• Preparation of the analysis document.
• Development of the system use cases.
• Development of the system design.
• Preparation of test cases.

3. Web Developers.
• They carry out system development work in a web environment.

I. Companies

Name/Function Company Date

Project Charter Page 3

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