ProjectCharter
A. General Information
Nombre del Proyecto Preparation Date
Sponsor: Date of
Modification:
Prepared by: Authorized by: General Management
B. Propósito del Proyecto (descripción del producto o servicio)
C. Project Objective
Organization Goals Project Objectives
D. Project Scope
Resultados del Proyecto.
• Work Plan.
• System Analysis.
• Data Modeling.
• System Design.
• Architecture Document.
• Construction of the System.
• User Manual, Trainer Manual, System Manual, and Installation Manual.
• Acceptance Testing Document (certified system, pilot system, production system).
• Training.
• Software Implementation.
• Final report of the Project.
Project Content.
• Requirements Analysis Phase and Project Planning
• Analysis and Design Phase
• Construction Phase
• Phase of integral tests
• Training Phase.
• System Implementation Phase
Exclusions.
• The improvement of processes and/or elimination of activities that do not justify effort or do not will not be included.
they add value.
• No modifications to the various systems that will integrate the system are contemplated.
Key stakeholders.
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• Project Team Member of Software Development Management
• Management
• Vice Presidency of
• Management
Hypotheses or Assumptions.
• The Technology area will have the necessary infrastructure for the implementation of the system:
Application Server
Database Server
Computing equipment where the applications will be installed
CTI Platform
PBX Platform
• The Methods and Procedures area will provide the procedures, processes, and formats to be systematized.
• There is a complete availability of time from the end users for their participation in the project.
• The information sent by users and collected during the surveys is accurate and complete.
• Nextel will provide a suitable place for training.
• Each area will provide the list of participants for the training sessions.
Restrictions.
• The system must be successfully implemented within a maximum period of 12 calendar months.
• Comply with the Analysis and Development standards according to the RUP methodology.
• The training must be for at least 90% of the system users.
• The system must integrate with the main existing systems.
E. Critical Success Factors of the Project
• Commitment of senior management.
• Proper functioning of the infrastructure required by the project.
• The scope is clearly specified and understood by all areas.
F. InitialProjectPlanningataHighLevel
Estimation of required resources:
• A Project Manager
• Three functional analysts
• Three web developers
Estimated Project Cost:
Estimated Benefits:
• Timely and reliable incident management.
• Improvement in the quality of operations.
• Reduction of the risk of fines for incidents addressed late.
Scheduling Date Estimation:
• Fecha de inicio:
• End date:
G. Project Authority
Authorization
Commercial Vice President
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Project Manager
Development Project Manager
Monitoring Committee (Management)
• Manager of
• Software Development Manager
H. Project team members, Roles and Responsibilities
Project Manager: XXXXXXXXXXXXXXXXXXXXXX
• Establish the deadlines, phases, and deliverables of the project.
• Control the scope of the project
• Define, together with the process owners, the objectives, procedures, and strategies of the
project.
• Monitor the progress of the project, the performance, and the needs of the team in general.
• Asigna los roles, responsabilidades y tareas a los miembros del equipo.
• Report the progress of the project to the Monitoring Committee.
• Inform early and propose a solution alternative to the Monitoring Committee on any
problem that may cause delays or inconveniences for the normal development of the project.
• Monitor the problems presented and establish an effective solution process.
• Provides the general and daily management of the project.
2. Functional Analysts: XXXXXXXXXXXXXXXXXXXXX
• In charge of gathering information.
• Development of business use cases.
• Preparation of the analysis document.
• Development of the system use cases.
• Development of the system design.
• Preparation of test cases.
3. Web Developers.
• They carry out system development work in a web environment.
I. Companies
Name/Function Company Date
Project Charter Page 3