Business Studies Class 12 Notes
Chapter 5: Organising (Clean, Readable Notes)
1. Meaning of Organising
Organising is the process of identifying and grouping activities, assigning duties, and establishing
authority–responsibility relationships among people in an organisation.
It ensures that work is performed efficiently and objectives are achieved.
2. Steps in the Organising Process
1. Identification and Division of Work Work is divided into manageable tasks to avoid duplication and
increase efficiency.
2. Departmentalisation Grouping similar tasks into departments such as marketing, finance, HR,
production.
3. Assignment of Duties Tasks are assigned to employees based on their qualifications and
capabilities.
4. Establishing Reporting Relationships A clear chain of command is created to avoid confusion and
maintain accountability.
3. Importance of Organising
• Specialisation – Work division leads to expertise and efficiency.
• Clarity in Working Relationships – Everyone knows who reports to whom.
• Optimum Utilisation of Resources – Minimises wastage.
• Adaptation to Change – Structure can be adjusted when needed.
• Effective Administration – Smooth coordination of activities.
• Development of Personnel – Delegation helps employees grow.
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4. Organisational Structure
Organisational structure defines how activities and authority are arranged.
A. Functional Structure
Employees are grouped based on functions like production, sales, finance.
Advantages: - Specialisation - Operational efficiency - Simplified training
Disadvantages: - Poor coordination across departments - Slow decision-making
B. Divisional Structure
Organisation is divided based on products, regions, or customers.
Advantages: - Quick decisions - Easy expansion - Accountability for performance
Disadvantages: - Duplication of resources - Costly structure
5. Delegation of Authority
Delegation means transferring authority from a superior to a subordinate.
Elements of Delegation
• Authority – Right to command.
• Responsibility – Duty to perform assigned tasks.
• Accountability – Being answerable for the final outcome.
Importance of Delegation
• Reduces manager workload
• Improves employee confidence
• Faster decision-making
• Better coordination and efficiency
6. Decentralisation
Decentralisation means systematic delegation of authority throughout the organisation.
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Importance
• Encourages empowerment
• Develops managerial talent
• Faster and better decisions
• Relief to higher management
7. Conclusion
Organising defines roles, responsibilities, and structure within an organisation, ensuring that activities
are coordinated and goals are accomplished efficiently.
Say ch6 whenever you're ready for the next chapter (Staffing).