11

Technology and
Vocational Livelihood
Quarter 4 – Module 1:

Electrical Installation and

Maintenance
Technology and Livelihood Education– Grade 11 (Industrial Arts - EIM)
Alternative Delivery Mode
Quarter 4 – Module 1: Organizational Policies and Procedures
First Edition, 2020

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Such agency or office may, among other things, impose as a condition the payment of
royalties.

Borrowed materials (i.e., songs, stories, poems, pictures, photos, brand names,
trademarks, etc.) included in this module are owned by their respective copyright holders.
Every effort has been exerted to locate and seek permission to use these materials from
their respective copyright owners. The publisher and authors do not represent nor claim
ownership over them.

Published by the Department of Education – Division of Bohol

Schools Division Superintendent: Bianito A. Dagatan, EdD, CESO V
Assistants Schools Division Superintendent: Marina S. Salamanca PhD, CESE
Casiana P. Caberte PhD, CESE

Development Team of the Module

Writer: Lucrecia B. Celocia
Editor: Grace P. Mendez
Reviewers: Zenaida P. Miano, Gina B. Castaňares, Delia G. Rafols, Delilah C. Atup, Leah
Vanessa Aton, Jocelyn T. Rotersos
Management Team: Bianito A, Dagatan EdD, CESO V
Marina S. Salamanca PhD, CESE
Casiana P. Caberte PhD, CESE
Carmela S. Restificar PhD
Grace P. Mendez PhD
Josephine D. Eronico PhD

Department of Education – Region VII, Division of Bohol

Office Address: 50 Lino Chatto Drive, Cogon District, Tagbilaran City, Bohol
Telephone Nos. (038) 412- 4938 (038) 411-2544 (038) 501-7550
Telefax: (038) 501-7550
E-mail Address:[Link]@[Link]
 11

Technology and
Vocational
Livelihood
Quarter 4 – Module 1:

Organizational Policies and

Procedures
Introductory Message
For the facilitator:

Welcome to the Technology and Vocational Livelihood Grade 11 Alternative

Delivery Mode (ADM) Module on Industrial Arts – Electrical Installation and
Maintenance!

This module was collaboratively designed, developed and reviewed by educators

both from public and private institutions to assist you, the teacher or facilitator in
helping the learners meet the standards set by the K to 12 Curriculum while
overcoming their personal, social, and economic constraints in schooling.

This learning resource hopes to engage the learners into guided and
independent learning activities at their own pace and time. Furthermore, this
also aims to help learners acquire the needed 21st century skills while taking
into consideration their needs and circumstances.

In addition to the material in the main text, you will also see this box in the body
of the module:

Notes to the Teacher

This module focuses about Electrical Protection in Electrical

Installation and Maintenance lesson for grade 11; Quarter III. This
contains strategies that will help you in guiding the learners. If you
wish to add or modify certain topic or activity that will fit to the
type of learners that you have, that would be better. You can make
revisions that can tailor fit to the needs and type of learners that
you have in your station.
You can ask for student’s honest feedback for you to give
them assistance if needed. Thank you so much.

As a facilitator you are expected to orient the learners on how to use this
module. You also need to keep track of the learners' progress while allowing
them to manage their own learning. Furthermore, you are expected to
encourage and assist the learners as they do the tasks included in the module.
For the learner:

Welcome to the Technology and Vocational Livelihood 11 Alternative Delivery

Mode (ADM) Module on Organizational Policies and Procedures!

The hand is one of the most symbolized parts of the human body. It is often used
to depict skill, action and purpose. Through our hands we may learn, create and
accomplish. Hence, the hand in this learning resource signifies that you as a
learner is capable and empowered to successfully achieve the relevant
competencies and skills at your own pace and time. Your academic success lies
in your own hands!

This module was designed to provide you with fun and meaningful opportunities
for guided and independent learning at your own pace and time. You will be
enabled to process the contents of the learning resource while being an active
learner.

This module has the following parts and corresponding icons:

What I Need to This will give you an idea of the skills or

Know competencies you are expected to learn in
the module.

What I Know This part includes an activity that aims to

check what you already know about the
lesson to take. If you get all the answers
correct (100%), you may decide to skip this
module.

What’s In This is a brief drill or review to help you link

the current lesson with the previous one.

What’s New In this portion, the new lesson will be

introduced to you in various ways such as
a story, a song, a poem, a problem opener,
an activity or a situation.

What is It This section provides a brief discussion of

the lesson. This aims to help you discover
and understand new concepts and skills.

What’s More This comprises activities for independent

practice to solidify your understanding and
skills of the topic. You may check the
answers to the exercises using the Answer
Key at the end of the module.
What I Have This includes questions or blank
Learned sentence/paragraph to be filled in, to
process what you learned from the lesson.

What I Can Do This section provides an activity which will

help you transfer your new knowledge or
skill into real life situations or concerns.
 Assessment This is a task which aims to evaluate your
level of mastery in achieving the learning
competency.
Additional In this portion, another activity will be
Activities given to you to enrich your knowledge or
skill of the lesson learned. This also tends
retention of learned concepts.

Answer Key This contains answers to all activities in the

module.

At the end of this module you will also find:

References This is a list of all sources used in

developing this module.

Notes to our beloved students

Greetings!
This module contains training materials and activities for you to
finish. You are required to go through a series of learning activities. If you’ve
got questions, don’t hesitate to ask your teacher for assistance.
The following This will give
are some you theinopportunity
reminders to develop your skills in Electrical
using this module:
Installation and Maintenance.
1. Use the module with care. Do not put unnecessary mark/s on any part of
the module. Use a separate sheet of paper in answering the exercises.
2. Don’t forget to answer What I Know before moving on to the other
activities is included in the module.
3. Read the instruction carefully before doing each task.
4. Observe honesty and integrity in doing the tasks and checking your
answers.
5. Finish the task at hand before proceeding to the next.
6. Return this module to your teacher/facilitator once you are through with it.
If you encounter any difficulty in answering the tasks in this module, do not
hesitate to consult your teacher or facilitator. Always bear in mind that you
are not alone. Please contact me in this number____________________________.

We hope that through this material, you will experience meaningful learning
and gain deep understanding of the relevant competencies. You can do it!
 What I Need to Know

This module was designed and written with you in mind. It is here to help you
master the electrical wiring plan. The scope of this module permits it to be used
in many different learning situations. The language used recognizes the diverse
vocabulary level of students. The lessons are arranged to follow the standard
sequence of the course. But the order in which you read them can be changed to
correspond with the textbook you are now using.
The module contains the lesson:
Organizational Policies and Procedures
After going through this module, you are expected to:
1. Identify the purpose of organizational policies and procedures;
2. Distinguish the types of organizational policies and procedures;
3. Value the importance of implementing organizational policies and
procedures.

What I Know

A. Multiple Choice. Use another sheet of paper for your answer.

1. Which of the following is the exchanging of information and ideas within an

organization?
a. discussion b. idea generation
c. brainstorming d. workplace communication
2. Effective communication occurs when a message is sent and received
__________.
a. quickly b. instantly
c. accurately d. loudly
3. Communication at workplace defines organizational goals and helps co-
workers ____________
a. gossip b. collaborate
c. chatter d. converse
4. Coherent communication is ______________.
a. essential b. vital c. logical d. sensible
5. Which is a major part of workplace communication skills.
a. listening b. commitment
c. understanding d. speaking

B. Write TRUE if the statement is correct and FALSE if the statement is wrong.
_____ 1. A guideline is a set of general guidelines that outline the organization’s
plan for tackling an issue. Policies communicate the connection
between the organization’s vision and values and its day-to-day
operations.
_____ 2. A policy tells employees how to deal with a situation and when.
_____ 3. Organizations use policies and procedures to outline rules outline
courses of action to deal with problems.
_____ 4. Workplace policies establish boundaries, guidelines, and best practices
for acceptable behavior at your business.
_____ 5. Enforcement of the guidelines guarantees your organization’s
operational procedures and decision-making processes are uniform and
consistent across cases.

What’s In

Policies are general statements of how an organization wants to behave

and procedures define exactly how to do a task or perform step by step.
Organizational policies and procedures must be properly implemented to
avoid chaos and misunderstanding among the members of an organization.

What’s New

Activity:
Instruction: In a sheet of paper, answer the question below.

You are a Manager, and you have an employee who always comes in late. What
would you do? How would you deal the problem?

What is It
Lesso
n Organizational Policies
1 and Procedures

Organizational Policies and Procedures

Policies and procedures go hand-in-hand but are not interchangeable.

A policy is a set of general guidelines that outline the organization’s plan for
tackling an issue. Policies communicate the connection between the
organization’s vision and values and its day-to-day operations.

A procedure explains a specific action plan for carrying out a policy. Procedures
tells employees how to deal with a situation and when.

Using policies and procedures together gives employees a well-rounded view of

their workplace. They know the type of culture that the organization is striving
for, what behavior is expected of them and how to achieve both of these.

Policies are general statements of how an organization wants to behave and

procedures define exactly how to do a task or perform step by step. A policy can
be security related also and that can be used to identify risks and mitigate risks.

Purpose

- Policies provide framework and structure for your organization.

- Policies also serve as a way for management to communicate behavioural
expectations to employees. Good policies reinforce practices that benefit
the workplace and customers; they don't arbitrarily and unnecessarily
restrict employee freedoms and decision making.
- Workplace policies establish boundaries, guidelines, and best practices for
acceptable behaviour at your business. The purpose is to allow
management to communicate to the employees the way they are
expected to behave on the job.

The Importance of Policies and Procedures

- developing formal policies and procedures can make the organization run
much more smoothly and efficiently. They communicate the values and
vision of the organization; ensuring employees understand exactly what is
expected of them in certain situations.

- Upon reading the workplace policies and procedures, employees should

clearly understand how to approach their jobs.

- Formal policies and procedures save time and stress when handling HR
issues.
- Formal policies and procedures help to ensure your company complies with
relevant regulations. They also demonstrate that organizations are efficient,
professional and stable. This can lead to stronger business relationships and
a better public reputation.

- Policies and procedures are helpful for making your workplace run more
efficiently, if you enforce them. Enforcement of the guidelines
guarantees your organization’s operational procedures and decision-making
processes are uniform and consistent across cases.

- When you don’t enforce your procedures, you put your organization at risk. If
an employee or external person comes forward with an allegation against
your company, having formal policies and procedures in place strengthens
your case.

- Without formal policies and procedures, your organization may not be

reaching its potential. Developing and enforcing policies that reflect your
workplace’s values make it a better environment for all employees.

Types of Policies and Procedures

Organizations need policies and procedures for a wide range of HR topics. Below
are some of the subjects you should consider creating guidelines for.

A. Policies and Procedures for Attendance

These documents can include guidelines on tardiness, vacation time, sick leave,
appointments and paid volunteer hours. You can also include the amount of
notice required before booking time off. Take your corporate culture into
consideration when developing these rules.

B. Policies and Procedures for Employee Conduct

Including guidelines on drugs and alcohol use, smoking, performance

management and discipline helps employees know what is and is not acceptable
behavior at work.
An employee code of conduct includes expectations and defines acceptable
behaviors. It differs from a code of ethics in that it contains information pertinent
to the individual and their behavior on the job, but may contain detailed offshoot
information from the company's ethics code.

C. Policies and Procedures for Use of Company Property

Employees have to use company property in order to do their jobs. Depending on

your industry, this could include electronics, medical equipment, vehicles, tools
and uniforms. Include guidelines on how to care for company property, as well as
how much (if any) and what types of personal use are permitted using company
property.

D. Policies and Procedures for Harassment and Discrimination

Harassment and discrimination affect workplace culture. Keep employees safe

and treat them fairly by developing policies and procedures that prohibit
behaviors such as:
 sexual harassment
  bullying
 verbal and physical harassment
 stalking
 hiring discrimination
 workplace discrimination: Include information on how to report
harassment and discrimination and explain that the company will not
retaliate for reporting.

Harassment is a form of discrimination. It includes any unwanted physical or

verbal behavior that offends or humiliates you. Generally, harassment is a
behavior that persists over time. Serious one-time incidents can also sometimes
be considered harassment.

Harassment occurs when someone

 makes unwelcome remarks or jokes about your race, religion, sex, age,
disability or any other of the grounds of discrimination;
 threatens or intimidates you because of your race, religion, sex, age,
disability or any other of the grounds of discrimination;
 makes unwelcome physical contact with you, such as touching, patting, or
pinching.

Bullying is an on-going and deliberate misuse of power in relationships through
repeated verbal, physical and/or social behavior that intends to cause physical,
social and/or psychological harm. It can involve an individual or a group misusing
their power, or perceived power, over one or more persons who feel unable to
stop it from happening.

E. Policies and Procedures for Internet and Social Media Use

Make employees aware that any internet use at work is not private. Urge
employees to limit personal internet use and ensure everything they do online in
the workplace is legal, ethical and appropriate (and explain what these mean).
Add guidelines about what is and is not appropriate to post on social media
regarding your organization as well.

Social media is computer-based technology that facilitates the sharing of ideas,

thoughts, and information through the building of virtual networks and
communities.

F. Policies and Procedures for Health and Safety

Protecting employees’ safety and well-being should be every organization’s top

priority. When writing your health and safety policies, include information about
how to deal with illness or injury at work, equipment safety guidelines and how
to report a health or safety concern. Also include procedures to follow in the
event of a fire or natural disaster.

G. Policies and Procedures for Expenses

If your employees travel or purchase things for work, having an expense

reimbursement policy in place is essential. Explain what types of expenses are
acceptable for reimbursement (airfare class, transportation, meals, etc.). Include
procedures on how to submit a reimbursement claim.

The Need to Enforce Policies and Procedures

Policies and procedures are helpful for making your workplace run more
efficiently, but they are only effective if you enforce them. Enforcement of the
guidelines guarantees your organization’s operational procedures and decision-
making processes are uniform and consistent across cases.

When you don’t enforce your procedures, you put your organization at risk. Risk
is the probability or threat of damage, injury, liability, loss, or any other negative
occurrence that is caused by external or internal vulnerabilities.

What I Have Learned

What have you learned from the lesson?

Write the 3 things you learn 2 things you enjoy and 1 thing you appreciate.

What I Can Do

Text Twist:
Directions: Inside Box A are jumbled letters. Arrange the letters to form words
pertaining to organizational policies and procedures. Then write the words inside
Box B.
 Assessment

Direction: Identification. Choose the best answer from the box.

A. Policy
B. Procedure
C. Workplace Policies
D. Policies and Procedures for Attendance
E. Policies and Procedures for Employee Conduct
F. Organization
G. Harassment
H. Employee Conduct
I. Risks
J. Social Media

____1. These documents can include guidelines on tardiness, vacation time, sick
leave, and appointments and paid volunteer hours.
____2. It explains a specific action plan for carrying out a policy. Procedures tells
employees how to deal with a situation and when.
____3. This is a broad topic and may require multiple, separate policies. Including
guidelines on drugs and alcohol use, smoking, performance management
and discipline helps employees know what is and is not acceptable
behavior
at work.
____4. It establishes boundaries, guidelines, and best practices for acceptable
behavior at your business.
____5. It is a set of general guidelines that outline the organization’s plan for
tackling an issue.
____6. It includes any unwanted physical or verbal behavior that offends or
humiliates you.
____7. A probability or threat of damage, injury, liability, loss, or any other
negative
occurrence that is caused by external or internal vulnerabilities.
____8. A social unit of people that is structured and managed to meet a need or
to
pursue collective goals.
____9. It is computer-based technology that facilitates the sharing of ideas,
thoughts, and information through the building of virtual networks and
communities.
____10. It includes expectations and defines acceptable behaviors.
 Additional Activities

Direction: Analyze the situations below and choose an applicable policy from
the box. Write your answer on any sheet of paper.

A. Policy on Attendance
B. Policy on Employee Conduct
C. Policy on Harassment and
Discrimination
D. Policy for Health and Safety
E. Policy for Use of Company
Property

1. Employee A is excellent worker. But when she’s not, she can be irritable,
erratic and difficult to work with. This difficult behavior used to be very
infrequent, and her excellent work made up for it. But lately her work has
deteriorated, and her behavior has become more and more difficult to work
with. Her interpersonal skills and performance need to improve.
2. Employee B is a long time employee with no past performance issues. Over
the past few months, she has been coming in late, which is not like her. I get
the feeling something is going on. I don’t want to have to discipline her, but
her tardiness has to stop.
3. Employee C is walking by a conference room when he overhears Employee D
ridiculing Employee E for what he is wearing.
4. Employee A met an accident on his way to his fieldwork during office hours.
He broke his right arm. He is admitted to a hospital for treatment.
5. Employee B is a company driver and is authorized and approved by the
company to drive the company vehicles. It is the responsibility of the
employee driver to ensure that the vehicle is in full operational condition
before each use.
 Answer Key

ADDITIONAL
WHAT I KNOW ACTIVITIES
1. D 1. FALSE 1. B
2. C 2. FALSE 2. A
3. B 3. TRUE 3. C
4. C 4. TRUE 4. D
5. B 5. TRUE 5. E
ASSESSMENT
1. D
2. B
3. E
4. C
5. A
6. G
7. I
8. F
9. G
10. H
References:

Barriga, Lester S. 2020. TVL IA-EIM Quarter 1 Module 1. Dumaguete City:

Department of Education.

For inquiries or feedback, please write or call:

Department of Education – Region VII, Division of Bohol

Office Address: 50 Lino Chatto Drive, Cogon District,

Tagbilaran City, Bohol
Telephone Nos. (038) 412- 4938 (038) 411-2544 (038) 501-7550
Telefax: (038) 501-7550
E-mail Address: [Link]@[Link]