DOCUMENT

WARRANTY DOCUMENT

Application on Horizontal areas and Terraces

application of Jubiguard Damprelief Advanced system (Jubiguard Damprelief-self priming + 2 coats of Jubiguard Damprelief) on terrace only,

properly prepared surface, from the date of purchase of the product, subject to the following terms, conditions and limitations.

1. MINIMUM PURCHASE c) Customer needs to submit proof of purchase with dealer

stamp and signature on the mail to company person along
For the warranty to be valid with other details as required for warranty registration.
a. Minimum volume of 80 liters of Jubiguard Damprelief d) The company at its sole discretion may appoint a person to
Advanced should have been purchased and consumed on a inspect and validate the application of the product before
terrace of a single building. issuance of warranty.
b. Entire terrace along with parapet wall needs to be enveloped e) Customer must ensure that the contractor carries out
as recommended. application as per Technical data sheet
c. Warranty needs to be registered within 45 days of purchase of f) The customer has to submit the following to the company for
Jubiguard Damprelief. the Warranty Registration

2. EXTENT OF WARRANTY Sr.

Description Details
No
a) Only the surface that has been coated with Jubiguard
Damprelief shall be covered under this warranty. The warranty 1 Customer Name
shall not cover cases of water seepage from surfaces not
coated with Jubiguard Damprelief. 2 Site address
b) The material shall be purchased directly through its associate 3 Mobile number
channel partners.
c) Recommended forced coverage per litre should be 1.1 to 1.20 4 Product name Jubiguard Damprelief
Kg/ m2 in 2 Coats must be achieved for warranty registration Total qty. of material
with system DFT > 1 mm. Prior to application of 1st coat 5
consumed in Kgs.
of Jubiguard Damprelief on terrace, the surface should be
primed using Jubiguard Damprelief as self-priming coat 6 Batch number
with 20% dilution with water. Jubiguard Damprelief terrace
7 Manufacturing date
with 2 undiluted coats of Jubiguard Damprelief. Area coated with
d) In accordance with Liability as indicated in Section 6 the 8 Jubiguard Damprelief
Company’s liability will be limited to providing replacement in Sq ft
of Jubiguard Damprelief for re- application/repair of coating Material purchased from
only, as may be necessary to set right the Coating Failure in 9
with Name and stamp
the affected portion only.
Invoice number of
e) Throughout this warranty the word “coating failure” shall mean 10
materials purchased
any of the following occurring, subject to the other conditions
laid down under this warranty 11 Age of structure
i. Film integrity, flaking and peeling of Jubiguard Damprelief Existing surface where
coating caused by one coat of the coating coming off from 12

13 Contractor Name
ii. Growth of fungi and algae on Jubiguard Damprelief applied
terrace surface- at least spread over contiguous area of 14 Contractor Mob. No.
minimum 10 sq ft.
iii. External water ingress through terrace where Jubiguard 15 Warranty valid from:
Damprelief applied.
16 Warranty valid upto:

3. WARRANTY REGISTRATION
4. COMMENCEMENT AND DURATION
a) For registration of a site, customer needs to connect with
a) This Warranty shall commence from the date of purchase
company person or connect on customer care number +91-
(“Commencement Date”) of the product, provided Jubiguard
120-6290100 and provide name, site details, contact details
Damprelief is consumed within 90 days of the date of
and approximate roof surface area to be coated.
purchase and the consumer has lodged his warranty through
b) It is mandatory that request of registration of warranty is made mail or call customer care and shared all the purchase and
by the customer for providing warranty to the customer. personal details requested by the company.

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 WARRANTY DOCUMENT

b) The Warranty shall be for a period of Ten (10) years from the j. Final coverage achieved after completion of the application
Commencement Date.
process, should be between 1.1 to 1.20 Kg/ m2 in 2 Coats with
period, the period will continue only from the original date total system DFT >1 mm. Prior to application of Jubiguard
of purchase and the Commencement Date of warranty shall Damprelief, primer coat of Jubiguard Damprelief with 20%
always be the original date of purchase even after settlement potable water dilution shall be applied for concrete/ plaster/
of the claim. china mosaic surface.
d) Notwithstanding anything mentioned herein, this warranty is k. In case of adjoining terraces (separated by a common parapet
the customer’s sole remedy and no other express or implied wall), the terrace not coated with Jubiguard Damprelief must
warranty is provided. This liability of the Company shall be not have any leakages.
strictly limited to the aforementioned obligations and is
expressly provided that the Company shall not be liable for packaging instructions and have been used within their shelf
any indirect or consequential or incidental damages or any life as mentioned in the technical data sheet of Jubiguard
Damprelief.
of contract, negligence, tort or otherwise.
e) The Company’s maximum liability is limited to the amount of
6. LIABILITY
the original purchase price of Jubiguard Damprelief only. No
representative of the Company or any other person has any The Company’s liability will reduce over the warranty period
authority whatsoever to assume for the Company any other according to the following scale:
liability or responsibility.
1 100% of replacement cost
Commencement date
From month 13 to month 24
at the discretion of the Jubilant Jubiguard Technical team. 2 90% of replacement cost
after Commencement date

5. APPLICATION From month 25 to month 36

3 80% of replacement cost
after Commencement date
This Warranty shall only be applicable where:
From month 37 to month 48
a. Jubiguard Damprelief Advanced has been used on roof/ 4 70% of replacement cost
after Commencement date
terrace surfaces only and that the entire roof including angle
From month 49 to month 60
5 60% of replacement cost
sides). The concrete slab and all cementitious substrates to be after Commencement date
well cured at least for 6–8 weeks. Remove all moss, fungi and From month 61 to month 72
6 50% of replacement cost
algae through mechanical abrasion and treat affected area after Commencement date
with proper biocide wash solution. From month 73 to month 84
7 40% of replacement cost
b. Jubiguard Damprelief as self-priming is applied on concrete/ after Commencement date
plaster terrace surface only.
From month 85 to month 96
c. The entire parapet wall (both sides) needs to be covered with 8 30% of replacement cost
after Commencement date
Jubiguard Damprelief only.
From month 97 to month 108
d. All elements of Surface Preparation prior to the application 9 20% of replacement cost
after Commencement date
work should have been done in accordance with the
instructions provided in the Technical Data Sheet . From month 109 to month 120
10 10% of replacement cost
after Commencement date
Crackshield (Crack Filler Paste) and cracks above 5mm
should be treated with PMM which is prepared with mixing coating i.e. Jubiguard Damprelief only.
Jubiguard Creteshield SBR / Jubiguard Acracrete with cement
b. The replacement cost shall be the material cost of the Jubiguard
mortar. The quantity of Jubiguard Creteshield SBR / Jubiguard
Acracrete should be 6 to 7 percent weight of cement.
failure only, at the time of the lodgment of claim. The Customer
f. Suitable slope shall be provided to the roof to avoid water will be liable for the balance costs, which are not company’s
ponding at any point of time. All wall to floor joints is provided obligations, as indicated above.
c. The Company will not be liable for any other cost or indirect or
g. All the unsound Concrete, structural cracks are repaired as per consequential loss or damages or incidental damages or any
standard construction practices.
person. The Customer’s exclusive and sole remedy under this
bituminous/acrylic paint etc) if any is completely removed to Warranty shall be as mentioned herein this clause.
reach bare sound Concrete. d. The customer shall be liable for all other costs excluding product
i. Ensure that all penetration points, mechanical equipment, replacement cost as covered in this document.
HVAC & solar panels are suitably placed on the up stands and e. This Warranty disclaims any liabilities, in contract, tort or otherwise
including negligence and strict liability. There are no warranties

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 WARRANTY DOCUMENT

expressed or implied under law, which extend beyond the warranty is not consistent with recommended application system.
set out herein. u) De bonding of the base (material used for levelling) from the
surface & cracks formation on the same.
7. EXCLUSIONS v) If customer do not return signed copy of warranty document within
The warranty shall be void in the following events: 15 days after receiving warranty document.
a) Intermittent dripping of water due to overhanging branches, w) If Jubiguard Damprelief coating application is done during rain or
terrace gardening plant pots or concealed plumbing lines or any if rain has happened during application of primer/1st coat/2nd
other sources of water leakages like broken water spouts, water coat or if application is done during intermittent rain.
flow from overhead water tank, etc. x) If Jubiguard Damprelief coating is applied on existing/ newly
b) Water ingress from outer walls/ vertical surfaces or any areas not applied cementitious coating, epoxy coating, Pu coating or on any
treated with Jubiguard Damprelief. other form of coatings or membranes, which affect adhesion of the
coating to substrate.
c) Water penetration due to capillary rise from the ground level,
including water leakage, seeping and continuous dampness of the
The Warranty will cover only manufacturing defects of Jubiguard
surface.
Damprelief and will not cover any defects arising out of factors out of
d) Inadequate housekeeping of roof resulting continuous water control of the Company, including but not limited to:
logging /dripping/leaking.

inadequate drainage system, settlement, movement, or other and other vegetative growth, excessive bird droppings/spitting,
structural defects of the building. efflorescence, water leakage and seepage within the building
structure and continuous dampness of the surface, staining due to
f) In case of leakages through duct or other areas where Jubiguard
plant pots.
Damprelief is not applied due to inaccessibility of that area.
2. Natural calamities such as earthquakes, cyclones
g) In case of leakages through water storage tanks on terraces.
3. Failure or defects in the structure, RCC, Masonry, Plaster etc. or in
h) If other competitors’ materials is been used for any of the
repair work previously undertaken or previous coating
subsequent coat.
4. Vandalism.
i) If tinting of the material has been done without approval from the
Jubilant Jubiguard Technical Team. 5. Acts of God
j) Exposure of Jubiguard Damprelief to damaging substances such 6. Abuse or negligence by the Customer
as chemicals, solvents, oils, Acids,etc. 7. Causes other than defects in Jubiguard Damprelief
k) If Jubiguard Damprelief purchase quantity is less than 80 Kgs for 8. Improper surface preparation
single roof or if Jubiguard Damprelief has not been purchased 9. Surface with contaminants and not dry.
from Jubilant Jubiguard associate Channel partner.
10. Normal wear and tear.
l) Building or structural expansion or additions or reductions,
11. Any act or omission on the part of the applicator/contractor
shifting, distortion, failure or cracking of building components.
causing the Jubiguard Damprelief system to be defective by any
m) Puncturing of cured membrane due to sharp objects, movements means.

applied surface.
tile surface
n) Removal, excavation, or replacement of concrete or other materials
13. Broken water sprout, old water pipelines etc.
in connection with the testing, repair, removal, or replacement of
the product. 14. Failure to follow TDS.
o) Leaks or damages resulting from Acts of God including but not 15. Misuse of products.
limited to lightning, flood, wind, earthquake, hurricane, tornado, 16. Willfully inflected damage
hail or other violent storm or casualty or impact of stated or 17. Structural defects in the building
unstated objects.
18. There is reduction of gloss/sheen/ageing which is a part of
p) Leaks or damages resulting from any additional installations on weathering process.
the surface coated with the system or usage on surfaces that
already has pre-installed elements that is not consistent with the
recommended application. 8. CLAIMS AND REPAIRS
q) If water ponding observed on the waterproof surface due to lack of a) Any claim made in terms of this Warranty shall be made within 30
proper slope or clogged drainage. days of the consumer discovering any defect, damage or failure
which gives rise to a claim.
coating as recommended. b) The consumer shall forthwith notify the Company of the claim
s) If the details provided during warranty registration does not match providing full details thereof, and shall set out the basis on which
with actual site conditions. it believes that the Company is liable in terms of the Warranty.
t) In case of leaks or damages which is resulting from any additional c) The Company reserves the right to carry out inspections of
Jubiguard Damprelief application area, in which Jubiguard

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 WARRANTY DOCUMENT

Damprelief is alleged to have failed and to perform any tests in • Carry out proper surface preparation - like widening the hairline
respect thereof, and may do so either by itself or by means of any cracks with ‘V’ groove, cleaning thoroughly with clean water and
person nominated by it. Prior to such inspection or testing, the
consumer shall not be entitled to perform any repairs to or remove up to 5 mm, and usage of Jubiguard Creteshield SBR / Jubiguard
or tamper with any part of the Jubiguard Damprelief.
d) The Company shall use its best endeavors to ensure that Jubiguard treated cracks, apply one coat of Jubiguard Damprelief sandwich a
Damprelief required for repairs is available as soon as possible
at the place where the repairs are to be carried out, but does not
assume liability for any delay caused in this respect. recommended that an inspection is carried out by a competent
e) The warrantor reserves the right to change the system or material Structural Consultant.
used for repair work for another suitable system or material if • All loose dust, dirt, grease, moss, fungus etc. has been removed
original system found to be obsolete or unavailable. mechanically from the roof, cleaned and is ready for application of
f) The Company, in its sole discretion shall be entitled to Jubiguard Damprelief.
i. Control/monitor re-coating which is to be carried out in accordance
mesh between two coats of Jubiguard Damprelief.
ii. Appoint a contractor and/ or approve the contractor appointed by • If the existing surface is done with Brick Bat Coba/ Cement Mortar
the Customer. Screed/ China mosaic, then all the corners of the terrace to be
9. Miscellaneous
a) This Warranty disclaims any liabilities, in contracts, tort or Jubiguard Acracrete before application of Jubiguard Damprelief.
otherwise including negligence and strict liability. There are no
• All sharp edges, stones protrusions have been mechanically
warranties expressed or implied under law, which extend beyond
grounded to level the surface to prevent Jubiguard Damprelief
the warranty set out herein.
Advanced from getting damaged.
b) The facts and all matters concerning any dispute will be kept
• Plan for proper manpower arrangement.

c) If any dispute arises between the Company and the Customer,

helmets etc. during working in sites
in respect of the Warranty, the decision of Jubilant Agri and
• Prepare a schedule of the work with bar chart, for the entire job.
d) This warranty shall be subject to the exclusive Jurisdiction of the • Assess the quantity of all materials required for the job and check
courts in Gurugram, Haryana. its availability.
e) Terms, Conditions and other provisions of the warranty are subject • Ensure that all penetration points, mechanical equipment, HVAC &
to change. solar panels are suitably placed on the up stands and rounded with
f) Any reference to Company shall mean Jubilant Agri and Consumer
Products Limited.
During application Checklist:
• Note batch numbers and manufacturing dates of all materials
INSPECTION CHECKLIST FOR
received at site. It is advisable to take photograph of each batch
JUBIGUARD DAMPRELIEF WORK PROCEDURE number.
Areas of application: Concrete roof/ terrace surfaces/China mosaic/ • Before application of primer coat, ensure that existing terrace
roof tile terrace surface surface is sound, stable and suitably sloped for discharge of water.
• Ensure that the Surface has been checked to be in a surface
saturated dry condition. (Surface is moist but not wet. To check
structural check of building, repair construction or maintenance. feel the surface with your palm, surface should be moist but with
no free water).
• Application surface temperature has been checked and it has to be
Pre-application Checklist:
between 10 deg. and 40 deg. Centigrade and RH should not exceed
Do’s and Dont’s 75%.
• The concrete slab and all cementitious substrates to be well cured • Apply one coat of Jubiguard Damprelief as self-Priming coat
at least for 6–8 weeks. (Jubiguard Damprelief to be diluted with 20% clean potable water)
• Allow the coat of Primer coat to dry for 3-4 hours.
1 in 80.
• Apply 2 undiluted coats of Jubiguard Damprelief at the rate of 1 lt /
• Ensure that the drainage outlets are at a proper level and correctly m2 with intercoat interval of 6-8 hours. This would ensure correct
consumption of material that will deliver to total system DFT of >1
outlets based on the area of the roof. mm.
• Check soundness of substrate. Ensure loose portions have been • Wash all application tools and hands etc., immediately with water
removed and have been redone with Jubiguard Creteshield SBR / after use.

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 WARRANTY DOCUMENT

• All corners, gaps, joints, protrusions & outlets to be coated with • Do not apply Jubiguard Damprelief over expansion or moving
extra coats. In those areas 45-50 gsm geotextile mat can be joints.
sandwiched to increase tensile strength of the coating
movement of machinery or equipment.
Post Application Checklist: • Periodically clean the roof and check the water clogging near drain
• Protect the Jubiguard Damprelief Advanced with a polythene
/ Tarpaulin sheet if it is expected to rain within 72 hours after using any scrubber or any other chemical cleaning Agent.
application of the second coat. • Ensure proper coverage of material by conducting a trial prior
• Ensure Jubiguard Damprelief is applied to full height of parapet to execution of work to derive coverage for guesstimating the
wall (both sides). material consumption.
• Do not use the Terrace/ roof after application of Jubiguard • Note all details (Batch No. / date etc.) of the material received for
Damprelief system till it is air cured for 7 days. further references.
• Carry out the water pond test up to 50mm height for maximum of • Do not allow any heavy instruments to be dragged on Jubiguard
24 hours after 7 - 10 days of air curing.
extension, dismantling should be done after Jubiguard Damprelief
is applied.
Precautions and limitations:
• Do not use Terrace/ Roof applied with Jubiguard Damprelief for
• “Do not Dilute” Jubiguard Damprelief at any circumstances except playing, partying etc. Jubiguard Damprelief is only for normal foot
in primer coat.
• Stir contents well before use.
• Do not apply on very smooth and putty applied surfaces. Jubiguard Damprelief.
• Avoid coating on damp substrates. • Jubiguard Damprelief should not be applied on the terrace
• Apply Jubiguard Damprelief within 24 hrs of primer application. If exposing to continuous standing/run off water.
it exceeds more than 30 hours then a fresh primer coat should be • If the surface has excess moisture then there is possibility of
applied to commence the work. blister formation in case of all liquid applied membrane coatings.
• The coverage may vary according to the nature and texture of • Stone / paver block /earthen pots, etc should not be kept on
substrate. waterproof coated terrace surface.

project. Also followed and adhered to are the precautions mentioned in the list as mentioned by the manufacturer.

For and on behalf of Name of Customer

Jubilant Agri and Consumer Products Limited

Signature
Date: Date:

Jubilant Agri and Consumer Products Limited

Plot No. 142, Chimes, 3rd Floor, Sector 44, Gurugram, Haryana 122003, India.
+91-120-6290100