PROFESSIONAL PROFILE

OCCUPATIONAL SPECIALTY: COMPUTER OPERATOR

GENERAL COMPETENCE

Installs and operates operating systems and system software in environments

single users and in networks, conducts IT work using word processors,
spreadsheets, database, electronic presentations, web browser, and email
electronic considering criteria, technical specifications, and safety standards.

PROFESSIONAL SKILLS AND ATTITUDES

Transformative technical capabilities.

– Conduct a market study to offer IT services and marketing.
of supplies and computer accessories
– Design the IT service provided in booths, typing centers and
marketing of supplies and accessories for computing.
– Create diagrams and graphs according to anthropological standards and the needs of
client.
– Select basic design tools: color, shape, and lighting.
– Plan the tasks and operations of the service provided and formulate budgets.
– Organize the materials and computer equipment for the provision of services.
computing and computer science
– Install and operate operating systems and software
– Prepare various documents using the word processor and spreadsheets.
– Create electronic presentations using various software.
– Search, receive, and transfer information through the web browser and email.
electronic.
– Performs programming tasks, using the programming language based on
data and spreadsheets.
– Apply techniques to promote and sell the services you offer.
– Conduct evaluations and assessments of the service offered and of the products that
produce.
Organizational capabilities.
– It has a comprehensive view of the information service process.
– Manages and/or runs a small business or self-employed workshop, in the
aspects of service, production, administrative, commercial and labor.
– Organize, manage, and supervise the work of the operators who are part of your
team solving technical operational issues.
Communication and cooperation skills
– Interacts appropriately with the work team, clients, suppliers, staff.
of security and maintenance
– Presents the documentation that is prepared with neatness, precision, speed, and with the
established confidentiality.
 – Establish clear, simple, fluid, and assertive communication with clients and suppliers.
– Work in a team respecting your colleagues and cooperating in the solution of the
problems that arise.

Response capabilities to contingencies

– It adapts to the new situations arising from technological changes,
organizational, economic, and labor factors that impact their professional activity, such as
consequence of the advance of science and technology and the process of globalization.
– Support the customer in the operation of the computer with empathy, assertiveness and
kindness.
– Solve problems and make assertive decisions in the face of technical contingencies,
accidents or emergencies.

Work attitudes - business

– Show respect and consideration to clients.
– He fulfills the commitments he makes.
– Shows order in the activities he/she carries out and in his/her workplaces.
– Comply with industrial safety standards.
– Respect the opinion of customers and colleagues.
– He/She timely fulfills the tasks assigned to him/her.
– He/she strives to correctly carry out the tasks assigned and assumed.
– Demonstrates autonomy in making decisions and acting in response to problematic situations.
– He/She has self-confidence and confidence in front of others.
– Shows willingness to work as a team.
– Shows willingness to share their experiences and knowledge with their
work colleagues.
– He is persistent in all the activities that are assigned or taken on.
– Shows willingness to lead and manage work teams.
– Shows willingness to assume and face risks.
– Show confidence in yourself and in others.
– Shows initiative in all activities in which he/she participates.
– Show tolerance and patience to face difficulties and different points of view.
different.
– Shows entrepreneurial attitude for the sustainable development of its region.

COMPETENCY UNIT
– Create documents, spreadsheets, presentations, and process information.
using basic office software in single-user environments.
– Draft documents in spreadsheets, word processors, and interactive material to
request and specifications defined by the clients.
– Create graphic presentations using various software and tools.
computer science.
– Carry out processes in programming jobs using databases and spreadsheets.
calculation.
– Operates computer systems in multi-user environments.
 Occupational Modules

COMPETENCE UNIT MÓDULO ASOCIADO

Instala y opera sistemas operativos y
word processing software,
spreadsheets, database, COMPUTER OPERATOR IN
electronic presentations, browser of SINGLE-USER SYSTEMS.
web and email for processing
information in single-user environments.
Install programming software and perform
programming jobs using databases PROGRAMMING
of data and in spreadsheets.
Install and operate software and systems
computer scientists in multi-user environments CONNECTIVITY AND NETWORKS
optimizing the network's own resources.
 OCCUPATIONAL MODULE No. 1
OCCUPATIONAL SPECIALTY: COMPUTER OPERATOR
JOB POSITION: COMPUTER OPERATOR IN SINGLE-USER ENVIRONMENT
MODULE NAME Computer operation in a single-user environment.
Install and operate operating systems and processor software.
texts, spreadsheets, database, presentations
electronic, web browser and email for
COMPETENCE UNIT process information in single-user environments.

CAPACITIES KNOWLEDGE
1. Computer science and computing: scope, technical importance,
Conduct basic study processes of economic and social, jobs.
market for the provision of the service 2. Information technology service companies in your environment.
computer scientist. 3. Suppliers of materials, accessories, and supplies of
computing.
Analyze the function of the service and the 4. Function Analysis Procedures of the service and
product presentation according to presentation of computer products.
requirements. 5. Sketches and diagrams.
Interpret the specifications y
Technical specifications for IT work.
characteristics of IT jobs.
7. The computer center (laboratory).
Organize the team and materials for the 8. Distribution and location of equipment: technical conditions,
provision of IT services safety standards
Prepare budgets for the provision 9. Task and operation list.
of the services and products offered. 10. The budget: costs, expenses, elements of the budget.

Operating system
Analyze and apply the functions and utilities 11. Description of parts of a PC and functions
of an operating system, verifying its 12. Physical storage supports.
optimal functioning. 13. Description and use of functions and utilities of a
operating system.
Elaborates data and information, at the level of
user, skillfully using a
word processor
Spreadsheet
1. Structure and functions of a spreadsheet:
2. Installation and loading of spreadsheets.
Elaborates data and information, at the level of 3. Spreadsheet design.
user, skillfully using a sheet 4. Spreadsheet editing. Working area environment,
of calculation definiciones de libros, hojas, filas, columnas, referencias de
cells, ranges.
5. Formulas with arithmetic operators and functions, graphs
statistics, database, dynamic table lists, macros and
 interoperability with other programs.
6. File management.
7. Printing spreadsheets.
8. Interactions with other applications.
Database
9. Structure and functions of a database.
Develop data and information, at the level of
10. Types of databases.
user, skillfully using a sheet
11. Database design.
of calculation and a database table.
12. Use of database.
13. Interoperability with other applications.
Graphic applications
14. Structure and functions of graphic programs and
self-publishing.
15. Installation and loading of graphic and desktop publishing applications.
16. Procedures for presenting graphs. Description of
Diseña y realiza presentaciones de
environment and toolbars, definition of: slide,
information using various
software, according to the nature and destination.
animation, transition, linking and action buttons
Insertion of sound, video, and audio.
17. Data protection procedures.
18. Backups.
19. Interoperability with other applications.
20. Integrated packages.
Internet and email
Use the Internet and email to 21. Web Pages.
22. Identification and functioning of hyperlink.
search, publish, and exchange
23. Web Explorers
information. 24. Save and print webpage
25. Anatomy of an email message.
26. Manage your messages.
27. Configuration and management of the address book.
Operations with the keyboard.
28. Standard and extended keyboard.
Perform the typing operations with
29. Procedures for skill development in operation
skill and speed
of keyboards.
30. Speed development procedures.
Carries out advertising processes, 31. Service advertisement.
promotion and sale of services 32. Product promotion.
computer scientists that offer Sales.
Carry out the technical evaluation and 34. Control de Calidad: instrumentos, procesos
economic of the service and products 35. Economic balance
computer scientists that offer
 OCCUPATIONAL MODULE NO. 2
OCCUPATIONAL SPECIALTY: COMPUTER OPERATOR
JOB POSITION: COMPUTER OPERATOR IN A SINGLE-USER ENVIRONMENT
MODULE NAME PROGRAMMING
Install programming software and carry out work of
COMPETENCE UNIT programming using databases and spreadsheets.

CAPABILITIES KNOWLEDGE

Micro enterprises, or centers that offer the service of

programmer
Identify, analyze and infer processes
basics of market research for 2. Institutions, companies, and professionals that require service
the creation of programs using programmer.
programming languages
3. Most in-demand programming languages in creation of
programs.
Identify and analyze the functions of the Needs and problems in the provision of services in the
service in the local environment. local environment.
5. Technical specifications for the provision of services.

6. Programming processes.
Plan the activities to offer
the finished product and service. 7. Budget: cost of materials, labor, expenses of
investment (depreciation, profits)
Organize the workspace for the 8. Organization of the workspace: sections, areas,
creation of programs using conditions, safety rules.
programming languages.
9. Organization of teams and materials: methods, forms.

10. Programming languages: definition, classification.

11. Programming techniques: algorithms, flowcharts and
pseudocode (sequential, decision, and repetition processes).
Apply programming techniques.
12. Programs: Types of programs.
13. Program structure: Program header, declaration of
units, constants, types, variables, subprograms
and the body of the program.
14. Coding (Visual Basic Net)
15. Compilers, linkers, debuggers, and libraries.
 16. Verification and testing of a program.
Identify and apply properties for
the printing of programs. 17. Add hardware, color properties, properties of
printing, color quality, and page intervals.

Analyze and create the promotion and 18. Promotion: forms, techniques (offers)
advertising announcements for the
provision of service of
programmer. 19. Advertising

20. Evaluation of service characteristics.

Analyze, evaluate and infer the processes
21. Analysis and evaluation of the product.
of production and provision of
services. 22. Revenues, Expenses, losses and economic gains. Fixed costs
and variable costs.
 OCCUPATIONAL MODULE No. 3
OCCUPATIONAL SPECIALTY: Computer operator
JOB POSITION: NETWORK OPERATOR
MODULE NAME CONNECTIVITY AND NETWORKS
Install and operate software and computer systems in environments
COMPETENCY UNIT multi-user, optimizing the network's own resources.

CAPABILITIES KNOWLEDGE
Internet service companies.
2. Companies that provide connectivity and networking services in the
locality.
3. Internet service providers at the local, regional level,
Conduct study processes of national.
internet café market 4. Job opportunities in connectivity and networks in the locality
and other regions.
5. Customer needs and preferences.

6. Suppliers of equipment, materials, and supplies for cabins.

7. Connectivity and network service: location, organization,
presentation, security.
Design the layout of the cabins
of the internet. 8. Safety standards
9. Organization of internet service.

Design the internet service to

10. Organization and customer service strategies.
client
11. Materials: UTP cables, RJ45 connectors, network cards
Identify the materials, wired and wireless, encryptor, Hub, switches.
network tools and equipment. 12. Definition of networks and the internet.

13. Classes and topologies of networks.

Design the network structure

14. Workstations.
15. Protocols.

Service budget form

from the internet
16. Income and expenses
17. WIFI and/or network cabling and assembly of physical components,
Carry out the WIFI installation and/or
electrical noise.
structured cabling of a network
local. 18.

19. Installation of network cards.

Operate multi-user systems
optimizing its resources. 20. IP Configuration.

21. Share units.

22. Server, group, users.

Apply maintenance software and

23. Protection software.
protection.
Carry out monitoring from the
24. Monitoring and restriction software.
server to the workstations
Carries out advertising processes of
25. Service advertising.
service
26. Detection of physical and logical risks.
Conduct the technical evaluation and
economic of the service 27. Economic balance of internet cafes.