Maintenance and Technical Support for Computer Equipment

Installation of local networks and Internet

Leonora Carrington No. 18, Villa Verde, Mazatlán, Sin. CP 82139

Call 669-4355 Cell 6691-155909

MAINTENANCE CONTRACT
Preventive and Corrective

Service Agreement for Preventive and Corrective Maintenance for computer equipment that they celebrate
on one handJuan Diego Bastidas Velázquezresiding at Calle Leonora Carrington No. 18 of the Fracc.
Villa Verde in the City of Mazatlán, Sinaloa. And that for the legal purposes of this agreement it
hereinafter referred toCOMPUTER SERVICE, and on the other
with residence Mazatlán, Sinaloa. Represented by
who hereinafter will be referred to as THE CLIENT.

DECLARATIONS

a) Declares COMPUSERVICIO as the entity that provides Maintenance service for everything related to
computer equipment.

b) The CLIENT declares that he/she owns the computer equipment described in annex 3 and requests that
COMPUSERVICIO provides the necessary maintenance services to keep them in the best condition.
Operating conditions.

c) Both parties declare that to regulate their respective responsibilities they have agreed to the present.
document in accordance with the following:

CLAUSES

FIRST: Annex 1 Operational Environment of the equipment and Annex 2 are part of this contract.
Description of the team, Annex 3 Preventive Maintenance Program, and Annex 4 Economic aspect.
validity of the contract.

SECOND: The PREVENTIVE Maintenance Service will be carried out every three months. It consists of the Review and
General cleaning as well as the minor adjustments and lubrication that the equipment requires.

THIRD: Corrective Maintenance will be carried out at the request of THE CLIENT. It consists of the
Review, Diagnosis, and Repair of equipment failures.

_____________________________ __________________________________
Juan Diego Bastidas Velásquez Name of the representative of THE CLIENT
COMPUSERVICE CLIENT
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 Maintenance and Technical Support for Computer Equipment
Installation of local networks and Internet

Leonora Carrington No. 18, Villa Verde, Mazatlán, Sin. CP 82139

Call 669-4355 Cell 6691-155909

FOURTH: All activities will take place from 9:00 AM to 1:00 PM and from 3:00 PM to 6:00 PM from Monday to
Friday from 9:00 AM to 2:00 PM on Saturdays except on holidays specified in the federal labor law. The
Activities that are required and carried out outside of this schedule will be billed separately.

FIFTH: THE CLIENT agrees that Preventive Maintenance applies to a piece of equipment or system
that is in normal operation and is carried out with the aim of keeping it in the best condition
possible operatives and requests COMPUSERVICIO to supply it with Reviews, Cleaning, Lubrication, Adjustments or others
activities that are necessary to prevent failures as much as possible.

SIXTH: Likewise, THE CLIENT agrees that Corrective Maintenance applies to equipment that
it has a defect and needs to be repaired in order to return to normal functioning for the
that was designed and requests COMPUSERVICIO for effective and efficient technical support to resolve the failures that
will come to present the equipment due to worn, broken, or burned parts. The causes are diverse and the
varied corrective activities.

SEVENTH: The operation of the equipment is the sole responsibility of THE CLIENT, who thus exempts from
any responsibility to COMPUSERVICIO for the application or use that is given to it.

EIGHTH: COMPUSERVICIO is not responsible for equipment intervened and/or removed by unauthorized personnel.
spare parts, Equipment or modular parts that need to be replaced or added must be supplied
preferably by COMPUSERVICIO who does not accept any responsibility for handling, installation,
configuration, etc. by equipment or parts acquired from third parties.

NOVENA: It is the CLIENT's absolute responsibility to have the original discs and their
respective licenses for the use of all software stored on the hard drive of your computer,
so the CLIENT itself releases COMPUSERVICIO from any liability imposed on them
authorities for using software illegally. Likewise, it is COMPUSERVICIO's responsibility to have
time and manner with the necessary materials and tools to carry out preventive services and
corrective actions that THE CLIENT requests.

TENTH: In the event of non-compliance by either party, the other may demand from the party
unfulfilled, the fulfillment of the contract or its termination, at their option with the proper compensation for the
damages that could be caused by non-compliance.

_____________________________ __________________________________
Juan Diego Bastidas Velásquez Nombre representante de EL CLIENTE
COMPUSERVICIO CLIENT
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 Maintenance and Technical Support for Computer Equipment
Installation of local networks and Internet

Leonora Carrington No. 18, Villa Verde, Mazatlán, Sin. CP 82139

Tel 669-4355 Cell 6691-155909

ANNEX 1

TEAM OPERATING ENVIRONMENT

1 The equipment must be connected to a single-phase electrical power network of 110 to 126 volts A.C.
60 cycles. No device that affects the characteristics of this network should be connected.
electric supply, such as welders, photocopiers, air conditioners, etc.

The electrical supply installation must have polarized contact and provide protection.
physical land.

3 Use electronic voltage regulator.

Do not operate the equipment in places where the ambient temperature exceeds 28 degrees Celsius.

5 Will not allow the equipment to be opened by unauthorized personnel.

6 Avoid smoking when handling magnetic storage devices.

7 Never place liquids near the computer equipment that could spill at any moment.
the interior of it.

The location where the equipment is installed must be protected from the effects of rain, currents of
air saturated with humidity and saltpeter, sunlight or any other source of danger that could harm it
suddenly or progressively.

9 Likewise, keep the power and data cable system of the computer organized and the
peripherals that are interconnected. A tug can damage cables or knock the equipment to the floor
causing damage many times irreversible.

10 The operation of the equipment must be carried out by trained personnel. Incorrect handling of it
it can cause various failures in the overall functioning of the system.

If you have no prior knowledge or experience, avoid installing parts or programs.

personally, since an incorrect installation can also cause various failures in the
general functioning of the system.

_____________________________ __________________________________
Juan Diego Bastidas Velásquez Name of the representative of THE CLIENT
COMPUSERVICE CLIENT
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 Maintenance and Technical Support for Computer Equipment
Installation of local networks and Internet

Leonora Carrington No. 18, Villa Verde, Mazatlán, Sin. CP 82139

Call 669-4355 Cell 6691-155909

ANNEX 2

EQUIPMENT DESCRIPTION
EXISTING AT THE BEGINNING OF THE CONTRACT

COMPUTERS PRINTERS
Department QUANTITY TYPE CANTIDAD TIPO

TEAM SUMS

_____________________________ __________________________________
Juan Diego Bastidas Velásquez Name of the representative of THE CLIENT
COMPUTERSERVICE CLIENT

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 Maintenance and Technical Support for Computer Equipment
Installation of local networks and Internet

Leonora Carrington No. 18, Villa Verde, Mazatlán, Sin. CP 82139

Call 669-4355 Cell 6691-155909

ANNEX 3
PREVENTIVE MAINTENANCE AND GENERAL INSPECTION PROGRAM

No. Of
Maintenance Maintenance visit date
1 From the 1st to the 15th of
2 From the 1st to the 15th of
3 From the 1st to the 15th of
4 From the 1st to the 15th of

SOME OF THE SERVICES APPLIED IN EACH VISIT FOR MAINTENANCE

Attention to failures reported by the user of the equipment.
General internal and external cleaning of all the equipment.
Review of connections, installation, and physical condition of the equipment.
Lubrication and adjustments of moving parts, where necessary.
Review and optimization of data areas and system on hard disk.
Various adjustments to the operating system of the device and virus check.
Verification of the correct functioning of the equipment in general.

TECHNICAL SUPPORT FOR THE ENTIRE CONTRACTED PERIOD

Technical support that is needed must be requested at the phone number 669-4355, or on the cell phone 6691-
155909 or Messenger from Hotmailsoscompuservicio@[Link]

DO NOT APPLY IN THE PRESENT CONTRACT:

Activities with teams not listed in annex 2 although they are somehow related.
Activities other than Preventive and Corrective Maintenance of the equipment listed in Annex 2.
Electronic parts or software needed to complete a repair.
Attention to equipment failures caused by omitting points indicated in annex 1.
If required, they will be quoted separately.

_____________________________ __________________________________
Juan Diego Bastidas Velásquez Name of the representative of THE CLIENT
COMPUTERSERVICE CLIENT

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 Maintenance and Technical Support for Computer Equipment
Installation of local networks and Internet

Leonora Carrington No. 18, Villa Verde, Mazatlán, Sin. CP 82139

Call 669-4355 Cell 6691-155909

ANNEX 4

ECONOMIC ASPECT AND VALIDITY OF THE CONTRACT.

The Amount for Preventive Maintenance Service:

Annuity
Team Amount by Team Amount
Computers $ 800.00 $
Printers 600.00
---------------------------
SUMA --> $
=============
PLUS VAT

FORMA DE PAGO:

Partiality Amount Date

VALIDITY OF THE CONTRACT: START THE

FINISH THE

_____________________________ __________________________________
Juan Diego Bastidas Velásquez Name of the representative of THE CLIENT
COMPUSERVICE CLIENT

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