BNL Project: Reducing Waste in Banking
Translated by
ScribdTranslationsBNL Project: Reducing Waste in Banking
Translated by
ScribdTranslationsBNL PROJECT SHEET
Context :
BNL is one of the leading Italian banking groups and is one of the best-known brands.
in Italy. Founded in 1913 as the Institute of Credit for Cooperation, in 1998, thus
privatization through a public offering, BNL is listed on the Milan Stock Exchange. In 2006, the
The bank has become part of the BNP Paribas group, a leader in European banking and
financial services and one of the strongest banks in the world According to the assessment of Standard
& Poor’s.
Issue: Waste caused by 'Not Right First Time'
Objectifs :Réduction “Not Right First Time”Entrée en relation personnes physiques
How the subject was addressed:
Optimize the efforts needed to achieve results
Customer satisfaction and the continuous improvement of processes
Offer high-quality work with less labor, less money, and
less time
Maximize value and minimize losses
CHOICE OF PROJECT MANAGEMENT METHOD
STEP 1 :
Following the objectives and priorities of our client BNL
We notice that the project is part of the grouping 'QUALITY AND GAINS'
Offer a job of
Customer satisfaction high quality with
the improvement less than hand
continue of masterpiece, less
process from less than
weather
Optimize the efforts Maximize value
necessary for to minimize the
to obtain results
Quality losses
and
Gains
STEP 2 :
Secondly, we check the criteria that we have determined for
each category of methods (in the form of a Check List)
Eliminate losses
Improve processes and profiles
Problem solving
Quality management
After verification, this project is indeed situated well.
in the category below:
STEP 3 :
In a third phase, we will ask a series of questions according to our flowchart.
that we have accomplished and which will guide us towards the most suitable method
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I O the
Usubject of concern and unity is set to become a reality
according to your latest source
ON itisafrustrationthatyourreportdoesnotmeettheexpectations
It's a unique culinary tradition.
I owe you and you have the ability to make it happen
what is that?
ON thetwowordsaboutwhatitmeanstobe
So we conclude that the most suitable method is:
LEAN