4.

Servo System
4.46 Troubleshooting

4.46.2 Servo alarm list

<Servo alarms>
Alarm/warning
Dis- Check period
Abbrev. Name Mearning Release Class
play f f f f
1 2 3 4
The axis setting rotary switch was set illegal in
11 ASE Axis selection error AR C — — —
the 2-axis intrgrated drive unit.
The memlry IC (SRAM or FLROM) check sum
12 ME Memory error AR C — — —
was illegal.
Software processing The sofrware data processing was not
13 SWE completed within the normal time. Includes PR C —
error
peripheral G/A error.
The differential input of the U,V, or W phase of
Pole position
16 RD1 tahe pole position detection signal of the OHE PR A — —
detection error
type detector were both “H” or “L”.
The AD converter for current detection did not
17 ADE AD converter error PR A — — —
function correctly during initialization.
The absolute position or pole position data from
Initial communication
18 WAT the OHA type detector or serial pulse encoder PR A — — —
Error
was not correctlt sent.
Serial detector The initial communication with the serial
1A STE1 Communication error encoder installed on the ball screw end was not PR A —
(SUB) possible.
An error was detected in the data stored in the
EEROM of the serial pulse encoder installed on PR A —
1B Sepu CPU error (SUB)
the ball screw end.
(Alarm output by the detector.)
Deterioration of the LEDs in the serial pulse
1C Sled LED error (SUB) encoder installed on the ball screw end was PR A —
detected. (Alarm output by the detector.)
An error was detected in the per rotation
position data of the serial pulse encoder PR A —
1D Sdat Data error (SUB)
installed on the ball screw end. (Alarm output
by the detector.)
The thermal protecator built in the detector
Serial detector operated in the serial pulse encoder installed on PR A —
1E SOHE
thermal error (SUB) the ball screw end.
(Alarm output by the detector.)
Communcation error Communication with the detector in the serial
1F Stre pulse encoder installed on the ball screw end PR A — —
(SUB)
was cut off.
The differential input of the A, B. or Z phase
signal from the motor end installation detector PR A —
20 NS1 No signal detected 1 —
were both “H” or “L”,.
(Software detection in B Series.)
The differential input of the A, B. or Z phase
21 NS2 No signal detected 2 signal from the motor end installation detector PR A — —
were both “H” or “L”,. (Software detection in B)
The avsolute position data in the absolute
25 ABSE Absolute position lost PR A — — —
position detector was lost.
A power module error occurred in the axis that is
26 NAE Not used axis error not being controlled set as “F” by the axis setting PR C —
rotary switch in the 2-axes integrated drive unit.
An error was detected in the CPU of the
Absolute position
27 SCCPU absolute position linear scale. (Alarm output by PR A —
overspeed
the detector.)

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Alarm/warning
Dis- Check period
Abbrev. Name Mearning Release Class
play f f f f
1 2 3 4
The scale moved at more than 45mm/sec
Absolute position
28 SOSP during initialization with the absolute position PR A — — —
overspeed
linear scale. (Alarm output from the linear scale.)
A hardware error was detected in the absolute
Absolute position position detection circuit of the absollultel PR A —
29 SABS
detection circuit error position linear scale. (Alarm output by the linear
scale.)
A hardware error was detected in the absolute
Relative position position detection circuit of the absollultel PR A —
2A SINC
detection circuit error position linear scale.
(Alarm output by the linear scale.)
A CPU error was detected in the serial pulse
2B SCPU Scale CPU error encoder installed on tahe motor end. PR A —
(Alarm output by the detector.)
Deterioration of the LEDs in the serial pulse
2C SLED Scale LED error encoder installed on the motor end was PR A —
detected. (Alarm output by the detector.)
An error was detected in the per rotaion position
2D SDAT Scale data error data of the serial pulse encoder installed on the PR A —
motor. (Alarm output by the detector.)
Communication with the OHA type detector or
Scale communication
2F STRE serial pulse encoder installed on the motor end PR A —
error
and the detector was cut off.
The motor speed reached 1.2 times the rated
31 OS Overspeed speed. PR A — —
Power module An overcurrent was detected in the IPM used in
32 PMOC the servo drive’s main circuit. PR A —
overcurrent
A CRC error occurred in the communiciation
34 DP CRC error data from the NC. PR C —
The movement command data from the NC is
35 DE Data error abnormally large. PR A — —
The cyclic data transmission from the NC was
36 TE Transmission error terminated. PR C — —
There is error in the servo parameters
37 PE Parameter error transmitted from the NC during servo drive PR A — —
initialization.
There was an error in the communication
38 TP1 Protocol error 1 protocol with the NC. (Frame error) PR C —
There was an error in the communication
39 TP2 Protocol error 2 protocol with the NC. (Information error) PR A —

3A OC Overcurrent AN excessive current flowed to the motor. PR A —

Power module Overheating of the IPM used in the servo
3B PMOH driver’s main circuit was detected. PR A —
overheat
42 FE1 Feedback error 1 A skip of the detector feedback signal pulse
occurred in the OHE type or OHA type detector
used in the semi- closed loop system and ball
screw end closed loop system. PR A —
A skip of the detecastor feedback signal pulse in
the low-speed serial atype absolute position
linear scale.

43 FE2 Feedback error 2 A deviation occurred in the feedback amount

from the motor end detector and machine end PR A — —
detector in the closed loop system.
46 OHM Motor overheat The motor or detector thermal protector
operated. NR A — —

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4.46 Troubleshooting

Alarm/warning
Dis- Check period
Abbrev. Name Mearning Release Class
play f f f f
1 2 3 4
The motor currenat operated in the range set
with the overload detecation level (parameter
50 OL1 Overload 1 OLL) and overload time constant (parameter NR A —
OLT).
A current command with a maximum output
51 OL2 Overload 2 current exceeding 95% continued for 1 second NR A — — —
or more.
The actual position to the command exceeded
52 OD1 Excessive error 1 the excessive error width 1 (parameter OD1) NR A — — —
when the servo was turned ON.
The actual position to the command exceeded
53 OD2 Excessive error 2 the excessive error width 2 (parameter OD2) NR A — — —
when the servo was turned OFF.
The motor current did not flow when the
54 OD3 Excessive error 3 excessive error 1 alarm was detected. (Added NR A — — —
with the B Series.)
A collision detection type 1 error was detected
58 CLE0 Collosion detection 0 during the G0 modal (rapid traverse). NR A — — —
A collision detection type 1 error was detected
59 CLE1 Collosion detection 1 during the G1 modal (rapid traverse). NR A — — —

5A CLT2 Collision detection 2 A collision detection type 2 error was detected. NR A — — —

60~ An error occurred in the power supply unit.

7F (Refer to the power supply section for details.)
A breakage in the cable connected with the
Power supply no
82 NSP power supply or incorrect connection was PR C —
signal
detected. (Only A Series)
The servo amplifier software process was not
88 WD Watch dog AR C
executed within the designated time.

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4.46 Troubleshooting

<Servo warnings>

Alarm/warning
Dis- Check period
Abbrev. Name Mearning Release Class
play f f f f
1 2 3 4
Initial communication with the low-speed serial
Low-speed serial initial
90 WST type absolute position linear scale was not PR A — — —
communication error
possible.
The absolute position serial data ws not
Detectaor properly sent from the OHA type detector and
91 WAS — A — —
communication error low-speed serial type absolute position linear
scale.
Detector serial format The format of the serial data from the OHA
92 WAF — A — —
error taype detector was incorrect.
The absolute position counter cannot be set as
Absolute position
93 WAM the absolute position data fluctuated when the PR A — Note —
fluctuation
NC power was turned on.
In the MP scale absolute detection system, an
MP scale feedback excessive deviation in the motor end installation — A —
96 MPE
error detector and MP scale feedvack amount was
detected.
In the MP scale absolute position detection
MP scale feedback
97 MPO system, an error was detected in the offset data PR A — — —
error
read when the NC power was turned ON.
High-speed serial An error was detected in the multi-rotation
9E WAN multi rotation counter counter in the serial pulse encoderinstalled on — A —
error the motor end or ball screw end,
The voltage of athe battery supplied to the
9F WAS Battery voltage deop — A —
absolute position detector dropped.
An 80% level of the overload 1 alarm was
E1 WOL Overload warning detected. (If operation is continyed, the — C — —
overload 1 alarm may occur.)
Absolute position The absolute position counter value is illegal.
E3 WAC — A — —
counter warning The absolute position must be initialized.
A parameter exceeding the setting range was
Parameter error
E4 WPE set. The illegal parameter will be ignored and — A — —
warning
the previously set value will be held.

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4.46 Troubleshooting

<Status displays other than alarms and warnings>

Alarm/warning
Dis- Check period
Abbrev. Name Mearning Release Class
play f f f f
1 2 3 4
The axis removal command is input from the
E6 AXE Removing control axis A —
NC.
The emergency stop command is input from the
E7 NCE NC emergency stop — C —
NC.
A warning was generated with the power supply
E8~
unit.
EB
(Refer to the power supply init item for details.)

[Release]
AR： The alarm is released by turning the servo drive unit power off and on.
PR： The alarm is released by turning the NC power off and on.
NR： The alarm is released by NC reset.
(However, overload alarm “50” cannot be released until the load is lowered passed the reset
level (50% of the current value on the monitor seceen.))
— ； Automatically restored when the warining state is eliminated.

[Release]
C ： Detects both axes even during the 2-axes intrgrated drive unit.
A ： Detects each axis independently.

[Alarm/warning check period]

f1 ： When servo drive ;unit power is turned on .
f2 ： When NC power is turned on (emergency stop on)
f3 ： During normal operation (servo ON)
f4 ； During axis removal (ready ON, servo OFF).

(Note； Warning “93” may occur after axis removal while installing the axis again.)

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4.46.3 Troubleshooting per servo alarm

 CAUTION
When an alarm occurs, remove the cause of the alarm, confirm that an operation signal is not being input,
and secure the safety. Then reset the alarm to resume operation.

When an alarm occurs in the spindle drive, the servo will turn off and the motor will coast to a stop.
Turn the power OFF with an external sequence.
To release the alarm, remove the cause and then turn the power ON.

(1) Alarm No. 11 Axis selection error (only MDS-A/B-V2)

[Meaning] Illegal setting of the axis setting rotary switch in the drive unit.

Investigation item Investigation results Remedy

1 Confirm the rotary seithch setting. One setting is 7~ E Correctly set. (Set a No. that is the axis
No. minus 1.)
The L axis and M axis are set to the Same as above.
same No.
None of the above. Replace the drive unit.

(2) Alarm No. 12 Memory error 1

[Meaning] Error in the drive unit memory IC (SRAM or FLROM) and peripheral G/A

Investigation item Investigation results Remedy

1 Confirm the repeatability. Always occurs. Replace the drive unit.
Returns tonormal once, but recurs Perform investigation item 2.
periodically.
2 Check for abnormalities in the unit's No special abnormalities were Replace the drive unit.
peripheral environment. found.
(Ex. ambient temperature, noise, An abnormality was found in the Takemeasures according to the
grounding) Ambient peripheral cause.
environment. Ex. High temperature .....
confirm cooling fan
Grounding not enforced .....
add grounding measures.

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(3) Alarm No. 13 Software processing error

[Meaning] The drive unit software data processing was not completed within the normal
time or an illegal IT process was input.

Investigation item Investigation results Remedy

1 Check whether the servo software Changed Try replacing with the drive unit
version was changed recently. with the original software version.
Not changed. Perform investigation item 2.
2 Confirm the repeatability. Always occurs. Replace the drive unit.
Returns to normal once, but recurs Perform investigation item 3.
periodically.
3 Check for abnormalities in the unit's No special abnormalities were found. Replace the drive unit.
peripheral environment. An abnormality was found in the Take measures according to the cause.
(Ex. ambient temperature, noise, ambient peripheral environment. Ex. High temperature .....
grounding) confirm cooling fan
Grounding not enforced .....
add grounding measures.

(4) Alarm No. 16 Pole position detection error 1

[Meaning] Error in the output of the OHE type detector (motor end installation) U, V, W
phases
When the "H" differential inputs from the U, V or W phases are both "L".
When the states of the U, V and W phases are all "H" or "L".

Investigation item Investigation results Remedy

1 Check the servo parameter (SV25) "0" or "3" is set in the parameter detector Correctly set.
setting value. setting position even though the OHE
type detector is not connected.
The setting is correct. Perform investigation item 2.
2 Tug the connector by hand to check Disconnected (loose). Correctly connect.
whether the detector connector (unit
side and detector side) is not loose.
Not disconnected. Perform investigation item 3.
3 Turn the power off and check A connection defect was found. Replace the detector cable.
thedetector cable connection with a
tester. Connection was normal. Perform investigation item 4.
4 Try connecting with another normal axis The alarm is on the unit. Replace the drive unit.
unit and check whether the defect is on
the unit side or detector side. (Refer to
the cautions in section [Link])
The alarm is on the detector. Replace the detector (motor).

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(5) Alarm No. 17 AD converter error

[Meaning] AD converter IC error in the drive unit

Investigation item Investigation results Remedy

1 Confirm the repeatability. Always occurs. Replace the drive unit.
Returns tonormal once, but recurs Perform investigation item 2.
periodically.
2 Check for abnormalities in the unit's No special abnormalities were found. Replace the drive unit.
peripheral environment.
(Ex. ambient temperature, noise, An abnormality was found in the Takemeasures according to the cause.
grounding) Ambient peripheral environment. Ex. High temperature .....
confirm cooling fan
Grounding not enforced .....
add grounding measures.

(6) Alarm No. 18 Initial communication error

[Meaning] Initial communication with the detector was not possible in a system using the
OHA type detector (motor end or ball screw end installation) or serial pulse
encoder.

Investigation item Investigation results Remedy

1 Check the servo parameter (SV25) "1", "5" or "9" is set in the parameter Set correctly.
setting value. detector setting position even though
the OHA type detector is not connected.
The setting is correct. Perform investigation item 2.
2 Tug the connector by hand to check Disconnected (loose). Correctly connect.
whether the detector connector (unit
side and detector side) is not loose.

Not disconnected. Perform investigation item 3.

3 Turn the power off and check A connection defect was found. Replace the detector cable.
thedetector cable connection with a
tester. Connection was normal. Perform investigation item 4.
4 Try connecting with another normal axis The alarm is on the unit. Replace the drive unit.
unit and check whether the defect is on
the unit side or detector side. (Refer to
the cautions in section [Link])
The alarm is on the detector. Replace the detector (motor).

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 4. Servo System
4.46 Troubleshooting

(7) Alarm No. 1A Serial pulse encoder communication error (SUB)

[Meaning] The initial communication with the serial encoder installed on the ball screw end
was not possible.

Investigation item Investigation results Remedy

1 Perform the items 2 and following for
alarm No. "18".

(8) Alarm No. 1B Serial pulse encoder CPU error (SUB)

[Meaning] An error was detected in the data stored in the EEROM of the serial pulse
encoder installed on the ball screw end.
(Alarm output by the detector.)

Investigation item Investigation results Remedy

1 Perform the items 2 and following for
alarm No. "18".

(9) Alarm No. 1C Serial pulse encoder LED error (SUB)

[Meaning] Deterioration of the LEDs in the serial pulse encoder installed on the ball screw
end was detected.
(Alarm output by the detector.)

Investigation item Investigation results Remedy

1 Perform the items 2 and following for
alarm No. "18".

(10) Alarm No. 1D Serial pulse encoder data error (SUB)

[Meaning] An error was detected in the per rotation position data of the serial pulse
encoder installed on the ball screw end.
(Alarm output by the detector.)

Investigation item Investigation results Remedy

1 Perform the items 2 and following for
alarm No. "18".

(11) Alarm No. 1E Serial pulse encoder thermal error

[Meaning] The thermal protector built in the detector operated in the serial pulse encoder
installed on the ball screw end.
(Alarm output by the detector.)

Investigation item Investigation results Remedy

1 Perform the items 2 and following for
alarm No. "18".

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(12) Alarm No. 1F Serial pulse encoder communication error (SUB)

[Meaning] Communication with the detector in the serial pulse encoder installed on the ball
screw end was cut off.

Investigation item Investigation results Remedy

1 Perform the items 2 and following for
alarm No. "18".

(13) Alarm No. 20 No signal detected 1

[Meaning] Error in the OHE, OHA type detector (motor end installation) A, B or Z phase

Investigation item Investigation results Remedy

1 Check the servo parameter (SV25) "0" or "3" is set in the parameter Correctly set.
setting value. detector setting position even
though the OHE or OHA type
detector is not installed.
The setting is correct. Perform investigation item 2.
2 Tug the connector by hand to check Disconnected (loose). Correctly connect.
whether the detector connector (unit
side and detector side) is not loose. Not disconnected. Perform investigation item 3.
3 Turn the power off and check A connection defect was found. Replace the detector cable.
thedetector cable connection with a
tester. Connection was normal. Perform investigation item 4.
4 Try connecting with another normal axis The alarm is on the unit. Replace the drive unit.
unit and check whether the defect is on
the unit side or detector side. (Refer to
the cautions in section [Link]) The alarm is on the detector. Perform investigation item 5.
5 Check for abnormalities in the unit's No special abnormalities were found. Replace the motor (detector).
peripheral environment. An abnormality was found in the Take measures according to the cause.
(Ex. ambient temperature, noise, ambient peripheral environment. Ex. High temperature .....
grounding) confirm cooling fan
Grounding not enforced .....
add grounding measures.

(14) Alarm No. 21 No signal detected 2

[Meaning] Error in the OHE-ET, OHA-ET type detector or each sale
(machine end installation) A, B or Z phase.

Investigation item Investigation results Remedy

1 Check the servo parameter (SV25) "4", "5", "8" or "9" is set in the Correctly set.
setting value. parameter detector setting position even
though the OHE-ET or OHAET type
detector or each scale is not connected.
The value is correct. Perform investigation item 2.
2 Perform the items for alarm "20".

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(15) Alarm No. 25 Absolute position lost

[Meaning] When absolute position data is lost.
• This occurs when the power in the absolute position detector is lost, and will
return to normal when the unit's 200VAC is reset and zero point return is
performed again.

Investigation item Investigation results Remedy

1 Check whether the absolute Was disconnected. Reset the amplifier's 200VAC
position detector cable (including Guideline: power and perform zero point
battery connection cable) was left At delivery: return again.
disconnected for a while. 20 hours or more
After 5 years:
10 hours or more
Was not disconnected. Perform investigation item 2.
2 Check whether a battery error alarm Alarm occurred. Check the battery voltage.
occurred recently.

Did not occur. Perform investigation item 3.

3 Tug the detector connector (unit Was disconnected (loose). Correctly connect.
and detector side) to see if it has
disconnected. Also check the cable
between the battery unit and drive unit.
Was not disconnected. Perform investigation item 4.

4 Turn the power off and check A connection defect was found. Replace the detector cable.
thedetector cable connection with a
tester.

Connection was normal. Perform investigation item 5.

5 Check the repeatability. Does not recur. Perform investigation item 7, and if
Perform zero point return again. there is no error, continue to use.
Always recurs. Perform investigation item 6.
Returns to normal once, but recurs
periodically.
6 Try connecting with another normal axis The alarm is on the unit. Replace the drive unit.
unit and check whether the defect is on
the unit side or detector side. (Refer to
the cautions in section [Link])
The alarm is on the detector. Perform investigation item 7.
7 Check for abnormalities in the unit's No special abnormalities were found. Replace the motor (detector).
peripheral environment. An abnormality was found in the Take measures according to the cause.
(Ex. ambient temperature, noise, Ambient peripheral environment. Ex. High temperature .....
grounding) confirm cooling fan
Grounding not enforced.....
add grounding measures.

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(16) Alarm No. 26 Not used axis error

[Meaning] A IPM alarm is occurring in an axis that is set as "F" in the unit axis setting rotary
switch and which is not being controlled.
(Alarm only for 2-axes integrated drive unit)

Investigation item Investigation results Remedy

1 Check whether a wire is connected to Connected. Perform the items for alarm No.
the motor output terminal block (UVW) "32".
for the axis set as "F".
Not connected. Perform investigation item 2.
2 Check the repeatability Always recurs or returns to normal but Perform investigation item 3.
recurs periodically.

Does not recur. Perform investigation item 3, and if

there is no error, continue to use.
3 Check for abnormalities in the unit's No special abnormalities were Replace the drive unit.
peripheral environment. found.
(Ex. Ambient temperature,
noise, grounding) An abnormality was found in the Take measures according to the cause.
ambient peripheral environment. Ex. High temperature .....
confirm cooling fan
Grounding not enforced.....
add grounding measures.

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(17) Alarm No. 27 Absolute position detection scale CPU error

[Meaning] The CPU in the absolute position linear scale did not operate correctly.
(Alarm output by the linear scale.)

Investigation item Investigation results Remedy

1 Tug the detector cable connector (unit Is disconnected (or loose). Correctly connected.
side and NC side) to see if it is
disconnected.
Not disconnected. Perform investigation item 2.
2 Turn the power OFF and check the Connection is faulty. Replace the detector cable.
detector cable connection with a tester.

Connection is connect. Perform investigation item 3.

3 Try connecting with another The alarm is on the unit. Replace the drive unit.
normal axis unit and check
whether the defect is on the unit
side or detector side. (Refer to the
cautions in section [Link])
The alarm is on the detector. Perform investigation item 4.

4 Check for abnormalities in the No special abnormalities were Replace the detector (linear scale.)
unit's peripheral environment. (Ex. found.
ambient temperature, noise,
grounding.)
An abnormality was found in the Take measures according to the cause.
ambient peripheral environment. Ex. High temperature .....
confirm cooling fan
Grounding not enforced.....
add grounding measures.

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(18) Alarm No. 28 Absolute position overspeed

[Meaning] The scale moved at more than 45mm/sec during initialization when NC power is
turned ON with the absolute value linear scale.
(Alarm output from the linear scale.)

Investigation item Investigation results Remedy

1 Check the absolute value linear The specifications are not for the Set the SV025: MTYP parameter
scale specifications. absolute value linear scale. correctly.
The specifications are for the Perform investigation item 2.
absolute value linear scale.
2 Is the machine moving during the Is moving. Check the motor mechanical brakes
alarm? and machine system.

Is not moving. Perform investigation item 3.

3 Tug the detector connector (unit Was disconnected (loose). Correctly connect.
and detector side) to see if it has
disconnected.
Was not disconnected. Perform investigation item 4.

4 Turn the power off and check the A connection defect was found. Replace the detector cable.
detector cable connection with a tester.
Connection was normal. Perform investigation item 5.

5 Try connecting with another normal axis The alarm is on the unit. Replace the drive unit.
unit and check whether the defect is on
the unit side or detector side. (Refer to The alarm is on the detector. Perform investigation item 6.
the cautions in section [Link])
6 Check for abnormalities in the unit's No special abnormalities were Replace the detector (linear scale).
peripheral environment. found.
(Ex. ambient temperature, noise,
grounding) An abnormality was found in the Take measures according to the cause.
ambient peripheral environment. Ex. High temperature .....
confirm cooling fan Grounding not
enforced..... add grounding
measures.

(19) Alarm No. 29 Absolute position detection circuit error

[Meaning] An error occurred in the absolute position detection side circuit of the absolute
position linear scale. (Output from the linear scale)

Investigation item Investigation results Remedy

1 Perform the items for alarm No.
"28".

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(20) Alarm No. 2A Relative position detection circuit error

[Meaning] An error was detected in the linear scale side absolute position detection circuit.
(Output from the linear scale)

Investigation item Investigation results Remedy

1 Is the machine moving during the Is not moving Perform investigation item 3.
alarm?
Is moving Perform investigation item 2.
2 Check whether movement is Is moving Perform investigation item 3.
normal at low speeds.

Is not moving Check the cautionary items before

turning the power on.
• Check the wiring
• Check the parameters
3 Tug the detector cable (unit and Was disconnected (loose). Correctly connect.
detector side) to see if it has
disconnected.
Was not disconnected. Perform investigation item 4.

4 Turn the power off and check the A connection defect was found. Replace the detector cable.
detector cable connection with a tester.

Connection was normal. Perform investigation item 5.

5 Try connecting with another normal axis The alarm is on the unit. Replace the drive unit.
unit and check whether the defect is on
The alarm is on the detector. Perform investigation item 6.
the unit side or detector side. (Refer to
the cautions in section [Link])
6 Check for abnormalities in the unit's No special abnormalities were Replace the motor (detector).
peripheral environment. found.
(Ex. ambient temperature, noise, An abnormality was found in the Take measures according to the cause.
grounding) ambient peripheral environment. Ex. High temperature .....
confirm cooling fan
Grounding not enforced.....
add grounding measures.

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(21) Alarm No. 2B Serial pulse encoder CPU error

[Meaning] An error was detected in the data stored in the EEROM of the serial pulse
encoder connected to the motor end.
(Alarm output from the detector or the linear scale.)

Investigation item Investigation results Remedy

1 Perform item 3 and following of
alarm No. "2A".

(22) Alarm No. 2C Serial pulse encoder LED error

[Meaning] Deterioration of the LEDs in the serial pulse encoder connected to the motor end
was detected.
(Alarm output from the detector or the linear scale.)

Investigation item Investigation results Remedy

1 Perform item 3 and following of
alarm No. "2A".

(23) Alarm No. 2D Serial pulse encoder data error

[Meaning] An error was detected in the per rotation position data of the serial pulse
encoder connected to the motor end.
(Alarm output from the detector)

Investigation item Investigation results Remedy

1 Perform item 3 and following of
alarm No. "2A".

(24) Alarm No. 2F Detector communication error

[Meaning] Communication with the OHA type detector or serial pulse encoder connected to
the motor end and the detector was cut off.

Investigation item Investigation results Remedy

1 Perform item 3 and following of
alarm No. "2A".

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(25) Alarm No. 31 Overspeed

[Meaning] The motor speed is exceeding the tolerable speed.

Investigation item Investigation results Remedy

1 Is the machine moving during the Is not moving Perform investigation item 5.
alarm?
Is moving Perform investigation item 2.
2 Check whether movement is Is moving Perform investigation item 3.
normal at low speeds.

Is not moving Check the cautionary items before

turning the power on.
• Check the wiring
• Check the parameters
3 Check the servo parameter (MTYP) The motor has 3000rpm Correctly set.
setting value. specifications, but is set for
2000rpm.
The setting is correct. Perform investigation item 4.

4 Is the rapid traverse rate too high? Is too high. Correct to below the rated speed.
Motor speed =
Rapid traverse rate(mm/min) PC2
Ball screw lead (mm) PC1

Is set to below the rated speed. Perform investigation item 5.

5 Check whether the time constant is too 80% or more of the maximum Lower the rapid traverse time
low. value is displayed. constant so that the current value
• Check the current value during rapid traverse
displayed on the servo monitor acceleration/deceleration is less than
screen. 80% of the maximum value.
80% of the

The setting is less than maximum value. Perform investigation item 6.

6 Perform items 2 and following in

alarm No. "28".

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(26) Alarm No. 32 Power module overcurrent

[Meaning] An overcurrent was detected in the IPM used by the servo drive.

Investigation item Investigation results Remedy

1 Are the UVW phases on the unit There is a short circuit or Replace the UVW wires.
output short circuited. conductivity.
• Disconnect the UVW wires
from the terminal block and the
motor cannon plug and check
between UVW with a tester. No conductivity. Perform investigation item 2.
2 Check the UVW wires for a There is a short circuit or Replace the UVW wires.
ground fault. conductivity.
• Check between the UVW wires and
grounding with a tester in the item 1
No conductivity. Perform investigation item 3.
state.
3 Check for a motor ground fault. There is a short circuit or Replace the motor.
• Check between the UVW wires and conductivity.
grounding with a megger tester in the No conductivity. Perform investigation item 4.
item 1 state. (Same level as other axes)
4 Check the servo parameter setting The settings are incorrect. Correctly set.
values.
The settings are correct. The settings are correct. 5.
• Refer to the adjustment procedures.
5 Tug the detector connector (unit Was disconnected (loose). Correctly connect.
and detector side) to see if it has
Was not disconnected. Perform investigation item 6.
disconnected.
6 Turn the power off and check the A connection defect was found. Replace the detector cable.
detector cable connection with a tester. Connection was normal. Perform investigation item 7.

7 Check the repeatability. Does not recur. Perform investigation item 9.

Recurs periodically. Perform investigation item 9.

Always recurs. Perform investigation item 8.

8 Try connecting with another The alarm is on the unit. Replace the drive unit.
normal axis unit and check
whether the defect is on the unit
side or detector side. (Refer to the
The alarm is on the detector. Replace the motor (detector).
cautions in section [Link])
9 Check for abnormalities in the No special abnormalities were Cantact with Mitsubishi service center.
unit's peripheral environment. found.
(Ex. ambient temperature, noise, An abnormality was found in the Take measures according to the cause.
grounding) ambient peripheral environment. Ex. High temperature .....
confirm cooling fan
Grounding not enforced.....
add grounding measures.

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(27) Alarm No. 34 CRC error

[Meaning] A CRC error occurred in the communication data from the NC.

Investigation item Investigation results Remedy

1 Tug the connection connectors The connectors are disconnected Correctly connect.
between the NC and drive unit, (loose).
battery unit and drive unit, and
between drive units to see if they are
loose. Check that an excessive force is
not being applied on the connector
section. Not disconnected. Perform investigation item 2.
2 Turn the power off and check the A connection defect was found. Replace the communication cable.
connection of the communication cable
in item 1 with a tester. Try replacing with
Connection is normal. Perform investigation item 3.
a normal cable.
3 Check whether the NC and drive unit Was changed. Try returning to the original software
software version was recently changed. version.

If the problem is not solved,

perform investigation item 4.
Not changed. Perform investigation item 4.

4 Replace with another normal unit, and The alarm is on the unit side. Replace the drive unit.
check whether the error is on the NC
side or unit side. The amplifier is not the cause. Perform investigation item 5.
5 Check for abnormalities in the unit's No special abnormalities were Replace the MCP card on the NC side.
peripheral environment. found.
(Ex. ambient temperature, noise, An abnormality was found in the Take measures according to the cause.
grounding) ambient peripheral environment. Ex. High temperature .....
confirm cooling fan
Grounding not enforced.....
add grounding measures.

(28) Alarm No. 35 Data error

[Meaning] The movement command data from the NC is abnormally large.

Investigation item Investigation results Remedy

1 Perform the items for alarm No.
"34".

(29) Alarm No. 36 Transmission error

[Meaning] The cyclic data transmission from the NC was terminated.

Investigation item Investigation results Remedy

1 Perform the items for alarm No.
"34".

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(30) Alarm No. 37 Parameter error

[Meaning] There is error in the servo parameters transmitted from the NC during
initialization.

Investigation item Investigation results Remedy

1 The illegal parameter No. is The setting is incorrect. Set the correct parameter.
displayed on the NC diagnosis
screen, so adjust the servo
parameter with the parameter The setting is incorrect. Perform investigation item 3.
adjustment procedures. The parameter No. is other than 1 to 64. Perform investigation item 2 when
The setting is correct. parameter No. is 101.
2 The servo parameter (PIT) (RNG) Illegal or setting range is exceeded. Refer to the parameter settings and
(PC1) (PC2) combination is illegalor the supplementary explanations in the
setting range is exceeded. specifications, and reset to the correct
value
The setting is correct. Perform investigation item 3.

3 Perform the items for alarm No.

"34".

□ Note that if an alarm 37 occurs in a system using the MDS-AVx Series servo software version B and above and
provided with an OHE 25 encoder, there may be no signal (V, W phase).

(31) Alarm No. 38 Protocol error 1

[Meaning] There was a protocol error in the communication with the NC. (Frame error)

Investigation item Investigation results Remedy

1 Perform the items for alarm No.
"34".

(32) Alarm No. 39 Protocol error 2

[Meaning] There was a protocol error in the communication with the NC. (Information error)

Investigation item Investigation results Remedy

1 Perform the items for alarm No.
"34".

(33) Alarm No. 3A Overcurrent

[Meaning] The motor drive current is excessive.

Investigation item Investigation results Remedy

1 Perform the items for alarm No.
"32".

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(34) Alarm No. 3B Power module overheat

[Meaning] Overheating of the IPM used in the servo drive was detected.

Investigation item Investigation results Remedy

1 Investigate the heat radiating
environment
Rotation of fan on rear of unit. The fan is not rotating correctly. Replace the Take measures to
fans prevent cutting oil
or dust from
contacting the fins.
Contamination of radiating Remarkable amounts of cutting oil or Clean the fins
fins on rear of unit dust are adhered on the radiating fins.
Measurement of unit ambient 55°C is exceeded. Consider ventilating or cooling
temperature measures for the panel.
None of the above apply. Perform investigation item 2.
2 Investigate the installation The grounding is incomplete. Correctly ground.
environment. Alarms occur easily when a certain Take noise measures for the device on
Is the grounding correct? device operates. the left.
Are there any noise generating
devices in the periphery?

No particular problem. Replace the unit.

(35) Alarm No. 42 Feedback error 1

[Meaning] A skip of the detector feedback signal pulse occurred in the OHE type or OHA
type detector used in the semiclosed loop system and ball screw end closed
loop system.
A skip of the detector feedback signal pulse in the lowspeed serial type absolute
position linear scale.

Investigation item Investigation results Remedy

1 Perform the items 3 and following for
alarm No. "20".

(36) Alarm No. 43 Feedback error 2

[Meaning] A deviation occurred in the feedback amount from the motor end detector and
machine end detector in the closed loop
The serial pulse encoder is detected in the semi-closed loop.

Investigation item Investigation results Remedy

1 Perform the items 3 and following for
alarm No. "2A".

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(37) Alarm No. 46 Motor overheat

[Meaning] The thermal protector built in the motor (detector) operated.
□ In the MDS-B Series, this is connected by the serial communication with the
detector.

Investigation item Investigation results Remedy

1 Check the repeatability. Recurs within one minute of start up. Perform investigation item 3.

Recurs periodically after operating for Perform investigation item 2.

some time.
2 Check the motor temperature when the The motor is hot. Lessen the operation pattern.
alarm occurs.
If the problem is not solved,
perform investigation item 3.
The motor is not hot. Perform investigation item 3.
3 Tug the detector cable connectors (unit The connectors are disconnected Correctly connect.
side and motor side cannons) to see if (loose).
they are loose. Not disconnected. Perform investigation item 4.
4 Turn the power off and check the A connection defect was found. Replace the detector cable.
detector cable connection with a tester. Connection is normal. Perform investigation item 5.
5 Check the thermal relay terminal No conductivity or resistance is high. Perform investigation item 6.
conductivity in the detector's cannon
connector with a tester.
(Excluding MDS-B Series) Normal (short circuit) Perform investigation item 7.
• Between pin Nos. "T" and "V"
6 If the thermal connection is as No conductivity or large resistance in Replace the motor or detector.
shown below for OHE25K-6, the motor and detector thermal.
OHA25K-4, OSE104/105 and
OSA104/105, so cut the wire
between the motor and detector
with a joint amplifier, and check the
thermal conductivity for each.

For OHE25K-85, OHA25K-85,

OHE25K-108 and OHA25K-108, the
thermal is only on the detector side, so
the detector is defective if
there is no conductivity. Normal Perform investigation item 7.
7 Replace with another normal axis unit, The alarm is on the unit side. Replace the unit.
and check if the defect is on the unit. Occurs even if unit is replaced. Perform investigation item 7.
8 Check for abnormalities in the unit's No special abnormalities were found. Replace the motor.
peripheral environment.
An abnormality was found in the Take measures according to the cause.
(Ex. Ambient temperature, noise,
ambient peripheral environment. Ex. High temperature .....
grounding)
confirm cooling fan
Grounding not enforced.....
add grounding measures.

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 4. Servo System
4.46 Troubleshooting

(38) Alarm No. 50 Overload 1

[Meaning] The time that the motor drive current exceeded the overload detection level
(parameter OLL) converted with stall conversion exceeded the overload time
constant (parameter OLT).

Investigation item Investigation results Remedy

1 Check the servo parameter (OLL) The setting is not the standard Correct to the standard setting value if
(OLT) setting values. setting value. special specifications are not being
Standard setting values used.
OLL: 60 (unit: sec.)
OLT: 150 The value is the standard setting value. Perform investigation item 2.

2 Check the motor temperature when the The motor is hot. Ease the operation pattern.
alarm occurs.
If the problem is not solved,
perform investigation item 3.
The motor is not hot. Perform investigation item 3.
3 Check whether the motor is Hunting is occurring. Refer to the adjustment procedures
hunting. and readjust.
. • Check the cable wiring and
connector connections.
• Check for mistaken parameter
settings.
• Adjust the gain.
If the problem is not solved,
perform investigation item 4.
Hunting is not occurring. Perform investigation item 4
4 Replace with another normal axis unit and The alarm is on the unit. Replace the unit.
check whether the defect is on the unit. Problem still occurs even after unit is Perform investigation item 5.
(Refer to the cautions in section [Link]) replaced.
5 Check if the current value on the NC The value is abnormal. Check the machine system.
servo monitor screen is
abnormally high when stopped and
operating. The value is correct. Perform investigation item 6.

6 Check for abnormalities in the unit's No special abnormalities were Replace the motor (detector).
peripheral environment. found.
(Ex. ambient temperature,
noise,grounding)
An abnormality was found in the Take measures according to the cause.
ambient peripheral environment. Ex. High temperature .....
confirm cooling fan
Grounding not enforced.....
add grounding measures.

591
 4. Servo System
4.46 Troubleshooting

Supplementary explanation

(1) MDS-B Series

The unit was run in the region of the thermal characteristics shown with slanted lines below.
With the MDS-B Series, continuous protection characteristics were realized by changing the
overload alarm detection process.
(Note 1) The overload 1 detection region can be changed with the parameters (SV021: )LT,
SV022: OLL) in the same manner as MDS-A. However, as long as there is no
particular reason, use the standard parameters.
(Note 2) With this alarm, as the overload detection method has been changed, the alarm
occurrence time and the value displayed at "Overload (%)" on the servo monitor
screen may differ from the MDS-A Series even when using the same operation
pattern.
(Note 3) To prevent operation from being resumed immediately from the overload state,
this alarm cannot be reset until the control power (L11, L12) continuity state is not
continued for several minutes after the alarm occurs.
The condition for resetting the alarm is that the "Overload (%)" display value must
drop to 50% or less. The time to wait for this alarm to reset will differ according to
the servo parameters (OLT and OLL), but is approximately five minutes with the
standard parameters.
If the control power is turned ON again immediately after the alarm has occurred,
the alarm will not be reset due to the above operation. Wait at least 5 minutes in
the continuity state, and then carry out NC reset or turn the power ON again.

Overload 1 detection range for other than HA-LH15K2-S1

Overload protection characteristics
Motor current (% to stall rating)

Overload 1 detection range for HA-LH5K2-S1

Overload protection characteristics
Motor current (% to stall rating)

(2) MDS-A series

(Note 1) Parameter standard setting value OLL = 150%
OLT = 60 sec.
(Note 2) The level is for parameter SVO13: ILMT1 = 500.
The level will change proportionally when the parameter is changed.
(Note 3) The motor's rated current ratio and time shown with , and symbols in the diagram
will differ according to the motor.

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 4. Servo System
4.46 Troubleshooting

(39) Alarm No. 51 Overload 2

[Meaning] A current command that is 95% or more of the amplifier's maximum output
current value continued for 1 second or more.

Investigation item Investigation results Remedy

1 Check if the PN voltage is being The voltage is supplied. Perform investigation item 3.
supplied to the amplifier.
• Check the axis where the alarm
occurred, and the axis farthest from
the power supply. The voltage is not supplied. Perform investigation item 2.
2 Confirm that the power supply unit There is no voltage at the PN Check the power supply unit.
CHARGE lamp is lit and check the PN terminal. (The lamp is not lit.)
terminal voltage. There is a voltage at the PN Check the PN wiring between the units.
terminal.
3 Is an abnormally large current value The maximum value exceeds the level Lengthen the
displayed on the NC servo monitor indicated with an x in the table on the acceleration/deceleration time
screen during previous page. constant, and lower to 80% of the limit
acceleration/deceleration? A correct value is displayed. Perform investigation item 4.
4 Perform the items 3 and following for
alarm No. "50".

Supplementary explanation

(1) MDS-B Series

The unit was run in the region of the thermal characteristics shown with slanted lines below.

Overload 2 detection range for other than HA-LH15K2-S1

Overload protection characteristics
Motor current (% to stall rating)

Overload 2 detection range for HA-LH5K2-S1

Overload protection characteristics
Motor current (% to stall rating)

(2) MDS-A series

(Note 1) Parameter standard setting value OLL = 150%
OLT = 60 sec.
(Note 2) The level is for parameter SVO13: ILMT1 = 500.
The level will change proportionally when the parameter is changed.
(Note 3) The motor's rated current ratio and time shown with , and symbols in the diagram
will differ according to the motor.

593
 4. Servo System
4.46 Troubleshooting

Motor
Level Time Level Time Level Time Level
HA 40N OLL OLT 250 10 450% 1 sec. 472%
80N OLL OLT 250 10 400 1 424
100N OLL OLT 250 10 285 1 300
200N OLL OLT 200 5 250 1 260
300N OLL OLT 180 5 220 1 230
700N OLL OLT 180 5 220 1 231
900N OLL OLT 180 5 240 1 252
053 OLL OLT 250 10 265 1 279
13 OLL OLT 250 10 265 1 279
23N OLL OLT 250 10 255 1 270
33N OLL OLT 250 10 255 1 270
43N OLL OLT 250 10 320 1 340
83N OLL OLT 250 10 300 1 318
103N OLL OLT 220 5 275 1 291
203N OLL OLT 190 5 235 1 246
303N OLL OLT 180 5 195 1 205
703N OLL OLT 180 5 195 1 207
50NL OLL OLT 250 10 400 1 425
100NL OLL OLT 250 10 330 1 350
150NL OLL OLT 250 10 345 1 365
200NL OLL OLT 200 10 220 1 231
300NL OLL OLT 200 5 215 1 228
500NL OLL OLT 180 5 180 1 193
LH11J2-S1 – – – – 193 1 204
LH15K2-S1 – – – – 247 1 260

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 4. Servo System
4.46 Troubleshooting

(40) Alarm No. 52 Excessive error 1

[Meaning] The actual position to the command exceeded the value set in parameter setting
value OD1 (excessive error width during servo ON) when the servo was turned
ON.
The actual machine position deviated an amount exceeding the value set in
OD1 from the ideal machine position for the command position.
This will occur if the actual machine position enters the shaded area shown
below.

Investigation item Investigation results Remedy

1 Check if the PN voltage is being The voltage is supplied. Perform investigation item 3.
supplied to the amplifier.
• Check the axis where the alarm
occurred, and the axis farthest from
the power supply.
The voltage is not supplied. Perform investigation item 2.
2 Confirm that the power supply unit There is no voltage at the PN Check the power supply unit.
CHARGE lamp is lit and check the PN terminal. (The lamp is not lit.)
terminal voltage. There is a voltage at the PN Check the PN wiring between the units.
terminal.
3 Check the servo parameter (OD1) The setting is not the standard Correct to the standard setting value if
setting value. setting value. special specifications are not being
• OD1 = OD2 = used.
Rapid traverse rate
(mm/min.) × 0.5 (mm) The setting is the standard setting Perform investigation item 4.
60 × PGN1 value.
4 Perform the items 3 and following for
alarm No. "50".

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 4. Servo System
4.46 Troubleshooting

(41) Alarm No. 53 Excessive error 2

[Meaning] The actual position to the command exceeded the value set in parameter setting
value OD2 (excessive error width during servo OFF) during servo OFF.

Investigation item Investigation results Remedy

1 Check the servo parameter (OD2) The setting is not the standard Correct to the standard setting value if
setting value. setting value. special specifications are not being
• OD1 = OD2 = used.
Rapid traverse rate
(mm/min.) × 0.5 (mm) The setting is the standard setting Perform investigation item 2.
60 × PGN1 value.
2 Check if the machine is moving Is moving. Check the machine and mechanical
during servo OFF. brakes.
Is not moving. Perform investigation item 3.
3 Tug the communication cable Is disconnected (loose). Correctly connect.
connector from the NC to the
terminator (unit side and NC side) to
see if it is disconnected. Normal. Perform investigation item 4.

4 Turn the power off, and check the A connection defect was found. Replace the communication cable.
communication cable connection with a
tester.
Try changing with a normal cable. Normal. Perform investigation item 5.

5 Replace with another normal axis unit The alarm is on the unit. Replace the unit.
and check whether the defect is on the Problem still occurs even after unit is Replace the NC side MCP card.
unit. (Refer to the cautions in section replaced.
[Link]) If the problem is not solved,
perform investigation item 6.
6 Tug the detector cable connector Is disconnected (loose). Correctly connect.
(unit side and motor side cannon) to
check if it is disconnected.
Normal. Perform investigation item 7.

7 Turn the power off, and check the A connection defect was found. Replace the detector cable.
detector cable connection with a tester.
Normal. Perform investigation item 8.
8 Check for abnormalities in the unit's No special abnormalities were Replace the motor.
peripheral environment. found.
(Ex. ambient temperature, noise, An abnormality was found in the Take measures according to the cause.
grounding) ambient peripheral environment. Ex. High temperature .....
confirm cooling fan
Grounding not enforced.....
add grounding measures.

596
 4. Servo System
4.46 Troubleshooting

(42) Alarm No. 54 Excessive error 3

[Meaning] The motor current did not flow when the excessive error 1 alarm was detected.

Investigation item Investigation results Remedy

1 Check if the PN voltage is being The voltage is supplied. Perform investigation item 3.
supplied to the drive unit.
The voltage is not supplied. Perform investigation item 2.
2 Confirm that the power supply unit There is no voltage at the PN Check the power supply unit.
CHARGE lamp is lit and check the PN terminal. (The lamp is not lit.)
terminal voltage.
There is a voltage at the PN Check the PN wiring between the units.
terminal.
3 Check whether the motor power The power wire is not connected or the Correctly connect the power wire.
wire is connected to the motor. power wire is broken.
• Disconnect the power wirefrom the
terminal block, andcheck between the
UVW wireswith a tester.

The power wire is correctly Perform investigation item 4.

connected.
4 Try connecting with another The alarm is on the unit. Replace the drive unit.
normal axis unit and check
whether the defect is on the unit
side or detector side. (Refer to the
cautions in section [Link])
The alarm is on the motor. Replace the motor.

597
 4. Servo System
4.46 Troubleshooting

(43) Alarm No. 58 Collision detection 0 (CLE0)

[Meaning] A collision detection type 1 error was detected during the G0 modal (rapid
traverse).
A disturbance torque that exceeds the external disturbance
torque was detected.
[Detecting] During servo ON

Investigation item Investigation results Remedy

1 Is the collision detection function being The collision detection function is not Perform investigation item 2.
used? used.
Check whether the machine has
collided.
The machine has collided. Modify so that the machine does not
collide.
The collision detection function is used, Perform investigation item 3.
but the machine has not collided.
2 Check the parameters. The setting is incorrect. Change sv060 (TLMT) to "0".
Is sv060 (TLMT) set to "0"?
3 Check whether the current has The current is 90% or more of the Increase the time constant, and
reached the current limit value or 90% current limit value. perform investigation item 4.
of the limit value during
normal rapid traverse
acceleration/deceleration.
The current is less than 90% of the Perform investigation item 4.
current limit value.
4 Adjust the collision detection The alarm does not occur. ——
function again, and try operation.
(Refer to the separate collision
detection function specifications.)

The alarm occurs. Perform investigation item 5.

5 Does the machine or current Is vibrating. Eliminate the vibration by adjusting the
vibrate? gain, etc., and then perform
investigation item 4.
Is not vibrating. Perform investigation item 6.
6 Try increasing the detection level. The alarm does not occur. If the problem is not solved by
replacing the unit, try increasing
the level.
The alarm occurs. Replace the unit.

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 4. Servo System
4.46 Troubleshooting

(44) Alarm No. 59 Collision detection 1 (CLE1)

[Meaning] A collision detection type 1 error was detected during the G1 modal (cutting feed).
A disturbance torque that exceeds the external disturbance torque was
detected.
[Detecting] During servo ON

Investigation item Investigation results Remedy

1 Is the collision detection function being used? The collision detection function is not Perform investigation item 2.
Check whether the machine has collided. used.
The machine has collided. Modify so that the machine does not collide.
The collision detection function is used, Perform investigation item 3.
but the machine has not collided.
2 Check the parameters. The setting is incorrect. Change sv060 (TLMT) to "0".
Is sv060 (TLMT) set to "0"?
3 Check whether the current has The current is 90% or more of the Increase the time constant, and
reached the current limit value or 90% current limit value. perform investigation item 4.
of the limit value during normal rapid
traverse acceleration/deceleration.
The current is less than 90% of the Perform investigation item 4.
current limit value.
4 Adjust the collision detection The alarm does not occur. ——
function again, and try operation.
(Refer to the separate collision
detection function specifications.)
The alarm occurs. Perform investigation item 5.
5 Does the machine or current Is vibrating. Eliminate the vibration by adjusting the
vibrate? gain, etc., and then perform
investigation item 4.
Is not vibrating. Perform investigation item 6.
6 Try increasing the detection level. The alarm does not occur. If the problem is not solved by replacing
the unit, try increasing the level.
The alarm occurs. Replace the unit.

(45) Alarm No. 5A Collision detection 2

[Meaning] A collision detection type 2 error was detected.
A current command at the maximum performance of the drive unit was detected.
[Detecting] During servo ON

Investigation item Investigation results Remedy

1 Perform the investigation items for
alarm 58.

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 4. Servo System
4.46 Troubleshooting

(46) Alarm No. 60 ~ 7F

[Meaning] An error occurred in the power supply unit.

Investigation item Investigation results Remedy

1 Refer to II. MDS-A/B-CV power
supply section.

(47) Alarm No. 82 Power supply no signal

[Meaning] The cable connected to the power supply is broken or the connection is
mistaken.

Investigation item Investigation results Remedy

1 Check if the connector for the Is disconnected (loose). Correctly connect.
communication cable with the
power supply is disconnected. Is not disconnected. Perform investigation item 2.
2 Turn the power off and check the cable A broken wire or incorrect Replace the communication cable.
connection with a tester. connection was found.
Try changing the cable with a
normal cable. The connection is normal. Perform investigation item 3.
3 Connect with another normal axis unit, The alarm is on the drive unit side. Replace the drive unit.
and check if the defect is on the drive
unit side or power supply side. The alarm is on the power supply side. Replace the power supply unit.

(48) Alarm No. 88 Watch dog

[Meaning] The servo drive software process was not executed within the designated time.

Investigation item Investigation results Remedy

1 Check whether the servo software It was changed. Try returning to the original software
version was changed recently. version.

Not changed. Perform investigation item 2.

2 Check for abnormalities in the unit's No special abnormalities were Replace the drive unit.
peripheral environment. found.
(Ex. ambient temperature, noise,
grounding) An abnormality was found in the Take measures according to the cause.
ambient peripheral environment. Ex. High temperature .....
confirm cooling fan
Grounding not enforced.....
add grounding measures.

600
 4. Servo System
4.46 Troubleshooting

(49) Alarm No. 90 Low speed serial initial communication error

[Meaning] The initial communication with the low speed serial type absolute position linear
scale was not possible.

Investigation item Investigation results Remedy

1 Perform investigation items of
alarm No.58.

(50) Warning No. 91 Communication error

[Meaning] The absolute position serial data was not properly sent during normal operation.

Investigation item Investigation results Remedy

1 Perform the items 3 and following for
alarm No. "25"

(51) Warning No. 92 Serial format error

[Meaning] The format of the serial data from the absolute position detector was incorrect.

Investigation item Investigation results Remedy

1 Perform the items 3 and following for
alarm No. "25"

(52) Warning No. 93 Absolute position fluctuation

[Meaning] The absolute position counter cannot be set as the absolute position data
fluctuated when the NC power was turned on.

Investigation item Investigation results Remedy

1 Perform the items 3 and following for
alarm No. "25"

(53) Alarm No. 96 MP scale feedback error

[Meaning] In the MP scale absolute detection system, an excessive deviation in the motor
end installation detector and MP scale feedback amount was detected.

Investigation item Investigation results Remedy

1 Perform the items 3 and following for
alarm No. "25"

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 4. Servo System
4.46 Troubleshooting

(54) Alarm No. 97 MP scale offset error

[Meaning] In the MP scale absolute position detection system, an error was detected in the
offset data read when the NC power was turned ON.

Investigation item Investigation results Remedy

1 Perform the items 3 and following for
alarm No. "25"

(55) Alarm No. 9E High-speed serial multi-rotation counter error

[Meaning] An error was detected in the multi-rotation counter in the serial pulse encoder
connected to the motor end or ball screw end.

Investigation item Investigation results Remedy

1 Perform the items 3 and following for
alarm No. "25"

(56) Warning No. 9F Battery voltage drop

[Meaning] The voltage of the battery supplied to the absolute position detector dropped.

Investigation item Investigation results Remedy

1 Check the battery unit voltage. The battery voltage has dropped. Replace the battery.
Perform investigation item 2. There is no error in the battery
voltage.
2 Perform the items 3 and following for
alarm No. "25"

(57) Warning No. E1 Overload warning

[Meaning] An 80% level of the overload 1 alarm was detected.
As this is not an alarm, continued use is possible, but the overload 1 alarm may occur.

Investigation item Investigation results Remedy

1 Check whether the motor is hot. The motor is not hot. Perform the items for alarm No."50".
The motor is hot. Perform investigation item 2.
2 Check if there is an error when Operation is possible without error. 1. If the operation pattern can be eased,
acceleration/ deceleration is ease it.
performed. 2. If operation is possible without an
alarm occurring, continue use.
Operation is abnormal. Perform the items 3 and following for
alarm No. "50".

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 4. Servo System
4.46 Troubleshooting

(58) Warning No. E3 Absolute position counter warning

[Meaning] The absolute position counter value is illegal.
• If the power is being turned on for the first time, perform zero point return, turn
the power off and on once to restore the value.

Investigation item Investigation results Remedy

1 Investigate the state where the Occurs when NC power is turned on. Check the battery voltage, perform zero
warning occurred. point return, and then turn power off and
on.
Occurs during operation. Perform the items for alarm "25".
2 Check whether a battery error alarm An alarm occurred. Check the battery voltage.
occurred recently. Did not occur. Check the detector and cable.

(59) Warning No. E4 Parameter error warning

[Meaning] A parameter exceeding the setting range was set.
The illegal parameter will be ignored and the previously set value will be held.

Investigation item Investigation results Remedy

1 Set the correct value according to the
parameter adjustment procedure.

(60) Warning No. E7 NC emergency stop

[Meaning] An emergency stop signal is being sent from the NC or an alarm occurred in
another axis.

Investigation item Investigation results Remedy

1 Check if the NC side emergency stop Emergency stop is activated. Perform investigation item 2.
switch is activated.
Emergency stop is released. Perform investigation item 3.
2 Release the emergency stop. The machine starts up normally. Normal
"E7" is still displayed. Perform investigation item 3.
3 Check if a terminator or battery unit is Abnormal place found Correct the abnormality.
connected or if disconnected. Normal Perform the items for alarm "34".

[Link] Precautions

(1) When changing the motor and amplifier combination due to troubleshooting, avoid running
themotor with an amplifier that has a capacity larger than the designated amplifier. The motor
may be demagnetized.
However, checking in the emergency stop state is no problem.
Running the motor with an amplifier having a capacity smaller than that designated is no problem.

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