Betterplace
Platform Flows for
IOWMS
Visitor mgmt for all
1. Visitor Creation
2. Visitor Approval
3. Visitor Gate Pass Creation
4. Long term visitor Management
1.1 Login
Type the following URL here
[Link]
[Link]/
1.2 Login
Type in your registered email
ID or registered mobile
number
(->Use your registered email ID or
mobile number associated with
your goBetter software account.
->Double-check for typos or errors
before submitting the information.
->Avoid using someone else's
email ID or mobile number)
1.3 Login
Click on ‘Next’ after entering
the right email or mobile
number
(->Double-check for typos or
errors before submitting the
information.)
1.4 Login
Option 2
Option 1
Option 3
1.5 Login
Option-1
If password isn’t provided
to you, and you’re logging
in for the first time, it is
advised to click on this
(->Double-check the email sent to
you for any pre generated
password before clicking on this)
1.6 Login
Option-1
Type in your registered
email ID
(->Use your registered email ID
associated with your account.
->Double-check for typos or errors
before submitting the information. Click on ‘Submit’
->Check for caps lock and type in after entering the
the exact email ID
->Avoid using someone else's
right email or mobile
email ID) number
(->Double-check for
typos or errors before
submitting the
information.)
1.7 Login
Option-1
After clicking on submit in the previous page, this will be the landing page
Click on this
1.8 Login
Option-1 This is the sample e-mail that will be received for password reset
Use these
details to
login
1.9 Login
Option-2
If the password is pre generated or
you’ve already generated the
password, enter it here
(->Enter the pre-generated password exactly
as provided.
->Password is case sensitive. Double Check if
Caps lock is On/off
->Ensure there are no extra spaces or
characters when inputting the password.
->Avoid sharing the password with others or
storing it in an insecure location)
Click on this after entering the
right password
1.10 Login
Option-3
Enter OTP received on
e-mail or mobile
Click on this if you haven’t
received the OTP for
more than 3 minutes
• Make sure you’re entering the latest / last received OTP if clicked
on ‘Resend OTP
• After entering the right OTP, you’ll automatically get logged in. No
need to click on any button
Generic Landing Page after Login
Please note that landing page will be different for different users and user personas
Click on “IOWMS”
2. Visitor Management - Short term- Creation
2 Visitor Management - Visitor creation - Short Term
Click “Workflows”
2.1 Visitor Management - Visitor creation
Click this box
Click “Visitor
Management”
2.2 Visitor Management - Visitor creation
Click “Start New”
2.3 Visitor Management - Visitor creation
Fill in all
mandatory details
2.4 Visitor Management - Visitor creation
Select “Document
Type”
Enter Document
Number, Gender,
Mobile Number, Full
Name
2.5 Visitor Management - Visitor creation
Select the type of visit-
Short Term
Select Site (Location
name), Access group
Select the “FTE” -
whom visitor is going to
visit (request will be
sent for him for
approval)
You can edit the
validity period (if short
term - within that day
you can keep)
2.6 Visitor Management - Visitor creation
Fill incase of any
additional details
Click “Submit”
3 Visitor Management - Visitor Approval
Login of person
mentioned in
“Whom to visit”
Click “Workflows”
3.1 Visitor Management - Visitor Approval
Click “Tasks”
3.2 Visitor Management - Visitor Approval
Click “Visitor
Management”
3.3 Visitor Management - Visitor Approval
Click “Action” for
the profile whom
you need to
approve
3.4 Visitor Management - Visitor Approval
Check the visitor
details
Can modify the
access area for
him - Licensed or
Delicensed
Can modify the
Gate pass validity
period
3.5 Visitor Management - Visitor Approval
You can
“Approve” or
“Reject” and write
remarks
Click “Submit”
4 Visitor Management - Gate pass creation
4 Visitor Management - Gate pass creation - by Security Supervisor
Click “Workflows”
4.1 Visitor Management - Gate pass creation
Click “Tasks”
4.2 Visitor Management - Gate pass creation
Click “Visitor
Management”
4.3 Visitor Management - Gate pass creation
Click “My Group
tasks”
Click “Start” for
whom you need
to generate gate
pass
4.4 Visitor Management - Gate pass creation
Select the
available access
card in dropdown
Click “Grant
Access”
4.5 Visitor Management - Gate pass creation
Click “Click here”
to download the
Gate pass
4.6 Visitor Management - Gate pass creation
Click “Submit”
5 Visitor Management - Gate pass Access Revoke
5 Visitor Management - Gate pass Access Revoke
Click “Workflows”
5.1 Visitor Management - Gate pass Access Revoke
Click “Tasks”
5.2 Visitor Management - Gate pass Access Revoke
Click “Visitor
Management”
5.3 Visitor Management - Gate pass Access Revoke
Click “Start”
5.4 Visitor Management - Gate pass Access Revoke
If you want to
revoke the access
Click “Revoke”
6 Visitor Management - Long Term - Creation
6 Visitor Management - Visitor creation - Long Term
Click “Workflows”
6.1 Visitor Management - Visitor creation
Click this box
Click “Visitor
Management”
6.2 Visitor Management - Visitor creation
Click “Start New”
6.3 Visitor Management - Visitor creation
Fill in all
mandatory details
6.4 Visitor Management - Visitor creation
Select “Document
Type”
Enter Document
Number, Gender,
Mobile Number, Full
Name
6.5 Visitor Management - Visitor creation
Select the type of visit-
Long Term
Select Site (Location
name), Access group
Select the “FTE” -
whom visitor is going to
visit (request will be
sent for him for
approval)
You can edit the
validity period (if short
term - within that day
you can keep)
Enter Visit End Date
6.6 Visitor Management - Visitor creation
Fill incase of any
additional details
Click “Submit”
7 Visitor Management - Visitor Approval
Click “Workflows”
7.1 Visitor Management - Visitor Approval
Click “Tasks”
7.2 Visitor Management - Visitor Approval
Click “Visitor
Management”
7.3 Visitor Management - Visitor Approval
Click “Action”
7.4 Visitor Management - Visitor Approval
Can edit - “Gate
Pass Validity
Period”, “Visitor
End Date”
7.5 Visitor Management - Visitor Approval
Select -
“Approved” or
“Rejected” and
enter “Remarks”
Click - “Submit”
Thank you