Week 4:

Question
Which of the following aspects are part of the structure of the
organization? Select all the correct options.

How work tasks are divided and coordinated

Correct

The structure of the organization refers to how the company is organized, who
what and who responds to whom. Understanding this structure can help you to
discover what your place is.

How the different members of an organization relate to each other

Correct

The structure of the organization refers to how the company is organized, who
what and who responds to whom. Understanding this structure can help you to
discover what your place is

How does the organization report its earnings?

Question
What are the differences between the classical and matrix structures?

The classic structure follows a traditional system of vertical hierarchy.

Matrix structure implies presenting reports to stakeholders through teams
and direct managers.
The matrix structure follows a traditional system of vertical hierarchy. The
The classical structure implies presenting reports to stakeholders through teams and
direct managers.

The classical structure follows a traditional system of vertical hierarchy. The

Matrix structure implies reporting to all members of the
organization.

Correct

In the classic grouping, there is a clear chain of command, while the

Matrix structure implies a more complex information network.

Question 1

Which of the following scenarios best describes a classical structure?

1 / 1 point

Imagine that you are managing an important project in a company that demands that everyone
the orders go through your shipping department. However, your project has a
adjusted schedule and the shipping department has many delayed orders. You decide
meet with your direct manager to request approval to place the order through
an external supplier. Ultimately, your direct manager has to meet with a
Vice president to obtain final approval.

Imagine that you work alongside a small group of project managers. One of your
current projects share team members with another ongoing project. For
to ensure you reach your next milestone, you want your team members to work alone
in your project for the next two weeks. You decide to meet with your team to talk
about your proposal.

Imagina que trabajas en una pequeña agencia de marketing y acabas de empezar un nuevo
project. All the graphic designers in the company work in the art department and
they report to the art director. However, two of those graphic designers have been
assigned to your project, so they will also be under your command while they work on the
project.

Correct
In a classic organization, project managers are part of a hierarchy.
descendants and must communicate frequently with their direct managers to
keep them informed.
2.
Question 2
Why is it important for a project manager in a matrix organization to define
Clearly the functions and responsibilities? Select all the correct options.

0.25 / 1 point

Because employees can respond to more than one person and have several.
responsibilities in different teams

Correct

Both in classic and matrix organizations, project managers

they must clearly define the functions and responsibilities in order to work effectively
effective. However, in most matrix organizations, some managers of
projects or department directors can have the same level of authority as the
functional managers and operate more directly.

Because project managers can have the same level of authority as managers
functional

Why project managers need to identify their unique manager or director

This should not be selected.

In the classic structure, it is more likely that a project manager has a single manager or
director. In a matrix structure, a project manager can report to more than one
person and have the same level of authority as functional managers.

Why project managers need to obtain approval from their direct superiors
for any decision they make

This should not be selected

In the classic structure, it is more likely that a project manager will have to obtain the
approval from their direct superiors. In a matrix structure, a project manager
can respond to more than one person and have the same level of authority as managers
functional.

3.
Question 3
What are some of the ways that the structure of the organization can affect the
What is the role of a project manager? Select all the correct options.

1 / 1 point

Your level of authority

Correct
The level of authority and the responsibility of a project manager varies depending on the structure.
of the organization. In a classical structure, a project manager usually has less
authority and a more limited scope. In a matrix structure, a project manager
you will have to cooperate with other leaders in your organization, so you may have less
direct authority over the members of your team.

Your potential for professional growth

His approach to obtaining approvals

Correct

Since classical structures have a clear chain of command and the structures
matrix structures no, the process to obtain approvals in these organizational structures
is different. Many times, in a classic structure, a project manager has to
obtain the approval of the appropriate managers, directors, and department heads for
perform certain tasks. In an organization with a matrix structure, on the other hand, a
The project manager usually has more autonomy to make decisions about the project.

Your access to resources

Correct
The structure of the organization can affect how the project manager accesses
to the people, the team, and the budget that is needed. A project manager who works
In a classic structure, it may depend on the functional managers of their organization to
that they approve the resources. In a matrix structure, a project manager could have
to share project resources and negotiate priorities with other groups.

4.
Question 4
What are some of the key functions of a project management office (PMO)?
Select all the correct options.
0.5 / 1 point

Management of the organization's income and expenses

This should not be selected

Generally, PMOs do not manage the organization's income and expenses. PMOs
they create project documentation, carry out strategic planning and implement
good project management practices.

Creation of documentation, files, and project tools

Correct
PMOs develop and provide templates, tools, and software to assist
manage projects and keep a record of the projects in your organization.

Strategic planning and management

Correct
The PMOs define the criteria for the projects, select the projects according to the
business objectives of the organization and present the business arguments behind
those projects to management.

Implementation of good project management practices

Congratulations! You passed!

Received score 81.25%
To pass 75% or more
Go to the next element

1.
Question 1
Complete the blank: Organizational culture refers to _______ of a company.

1 / 1 point

to the logo and the slogan

the price of shares and capital

to income and expenses

to values and personality

Correct
The culture of the organization is almost like its corporate personality. It includes the values, the
mission and the history of the organization.

2.
Question 2
In which of the following ways can a project manager learn about the culture?
from an organization? Select all the correct options.

0.5 / 1 point

Ask employees about the rituals and traditions of the workplace.

Correct
You can learn a lot about the organization's culture by talking to the employees.
about their experiences. Rituals can be powerful drivers of culture, and
listening to what current employees share about them can give you a lot
information about the organizational culture.

Observe the employees within the organization.

Correct
Observing other employees can help you get a better idea of the culture of the
organization. If you work in different geographies, it could also help you to be aware
from the deep-rooted customs, such as bowing, shaking hands, or covering one's head.

Ask management questions to better understand what they expect.

Inquire among employees about how their personal stories could affect their work.

This should not be selected

The personal life of employees can affect individual projects, but not
necessarily reflects the culture of the organization. You can find out more about the
organization culture as a whole by asking questions to managers and others
employees, taking into account the stories of the people and taking note of the rituals of
the company.

3.
Question 3
Why is it important for project managers to understand the culture of the organization?
Select all the correct options.

1 / 1 point

It can help them avoid the obstacles that usually arise when a project disrupts the
status quo.

Correct
Project managers are agents of change, so discovering how they have functioned
The things in the past can help pave the way for any change that
propose.

They can help you get more information about the company during your interviews.

Correct
Asking questions about the organization's culture in an interview can help a
project manager to determine if the position is suitable for him/her. It also shows the
interviewer that the candidate is well-informed about the impact that culture can have
in a project.
It can affect many aspects of your projects.

Correct
The culture of the organization can have an impact on the way in which they are executed.
projects. Communication, decision making, rituals, management styles
previous ones and the values are some of the aspects of an organization's culture that
are directly related to the way projects are managed.

It can help them define an accurate budget.

4.
Question 4
Imagine that you are being interviewed for a project manager position in a company.
a local that is just starting out. You are very interested in the work that the organization does, but
do you want to obtain more information about their culture to ensure that the position is a
Good option. How could you obtain more information about the organization's culture?
Select all the correct options.

0.75 / 1 point

You can ask current employees about their employment backgrounds in other companies.
companies.

This should not be selected

It is important to inquire about the people you might end up working with, but
learning about the previous roles that these people had in other organizations does not you
will say nothing about the culture of this organization. Instead, ask them to share their
experiences in this company.

You can ask your interviewer questions about the atmosphere, policies, processes, and
the stories of the organization.

Correct
Asking questions about the organization's culture during an interview can help you to
saber si el rol es adecuado para ti. También puedes mostrarle al entrevistador que eres
aware of how the organization's culture affects projects.

You could ask current employees about their experiences in the company.
Correct
Analyzing how current employees view the company will give you a lot of information about the
organization culture.

You can ask the HR Department about the proposed salary for the position.

What is change management?

The method of creating a relaxed environment for the team to work with
less urgency

The method of communicating the project results to the executives of a

organization.

The steps to reinforce an existing system and keep the team aligned with
he.

The process of delivering a finished project and getting people to

adopt

Correct
Change management is the process of delivering a completed project and
getting people to adopt it. When project managers
they understand change management and its role in the process, the projects
they can develop without problems and the adoption is easier.

Try again once you are ready

Grade received 31.25%

To Pass 75% or more

Try again

1.
Question 1
What are the three central concepts of the change management process?

0 / 1 point

Create a sense of ownership and urgency around the project.

Correct
When team members have a sense of ownership and urgency about a
project increases interest, motivation, and commitment to the project's outcome.

Discovering the right combination of skills and personalities when selecting

the people who will work in the team.

Correct
A project manager must find team members whose knowledge and
skills complement each other and excite them about the project. It can also
advocate for change when necessary.

Communicate effectively.

Correct
To ensure effective communication with the team and the rest of the organization, the
a project manager can do three things. First, be transparent and direct in
relationship with the plans. Secondly, ensure that the information is available.
Thirdly, keeping everyone informed about the progress of the project. Once it is
complete the project, the project manager can help people adapt to the
change, reward their efforts and remind them of the overall value that the project will provide to
long term.

Delegate the responsibility for change management tasks to others

people.

This should not be selected

New project managers are not usually responsible for planning and implementing.
all project tasks related to change management. However, still
they can contribute to the success of the project if they fully understand their role in the process and
how the organization can react to that change.

2.
Question 2
Which of the following project outcomes will likely require management of
Changes in the organization? Select all the correct options.

0.5 / 1 point

Hold an annual meeting with stakeholders

This should not be selected.

Planning an event should not affect the operation of a company, so it does not
requires change management. Change management involves getting people to the
organization adopts a new tool or process.

Adopt a new supply ordering system

Correct
Switching to a new system means that employees will need to learn new processes and
protocols. Change management strategies would help support the transition to these
new processes.

Install new programming software on the employees' computers

Correct
The installation of new software means that employees will have to adapt to it.
functioning of the software. Change management strategies would help support the
transition to this new tool.

Start planning for the next quarter

This should not be selected

Starting the planning should not affect the way employees do their work, because
what does not require change management. Change management involves making people
The organization adopts a new tool or process that affects their work.

3.
Question 3

Which of the following best practices can help a project manager

to address change management in your projects? Select all the correct options.

0 / 1 point
Start to incorporate change management strategies during the closing phase of the cycle.
project life.

This should not be selected

If change management strategies are started to be implemented during the closing phase
of a project, the stakeholders may not be properly prepared to adopt the
changes. Instead, a project manager should incorporate management planning
of changes throughout the entire project life cycle.

Use tools to help implement the changes.

Correct
It can be very useful to incorporate tools such as flowcharts, mechanisms of
feedback and cultural maps to aid in the adoption of a change.

Talk about the upcoming changes.

Correct

Project managers should stay in touch throughout the project to discuss

about how things are going and how the changes will provide a better experience to
the end users of the project's deliverable results. Thus, everyone will have the
information they need to feel prepared to adapt to changes once
that the project is ready for launch.

Practice empathy.

Correct
Change is inevitable. However, many times, people resist it. A
project manager can contribute by showing empathy with challenges and anxiety
associated with change.

4.
Question 4

How does an organization align its projects with its corporate governance? Select all
the correct options.

0.75 / 1 point
Providing interested parties with timely, relevant, and reliable information

Correct
Good project management supports corporate governance with clear communication.
and achievable objectives.

Making judicious decisions about which projects to undertake.

Correct
An organization should avoid taking on a project if there are not enough resources to do so.
sustainable.

Considering the long-term and short-term interests of the organization

Correct
It is more likely that management and stakeholders will support the project if it aligns with
the interests and general objectives of the organization.

Creating a set of standards and project practices that guide its governance
corporate

This should not be selected

Project management should not remodel corporate governance. Management of
projects should include wise decisions about which projects to start, a communication
clear with stakeholders and the consideration of long-term and short-term interests of the
organization.
 FINAL EXAM
Congratulations! You passed!
Received rating 100%
Rating of the last shipment 100%
To pass 80% or more
Go to the next element
1.
Question 1
Which of the following options refers to the way a company organizes its
employee hierarchy, divides and coordinates work tasks and allows members of
How does the organization relate to each other?

1 / 1 point

Authoritarian structure

Project Management Office (PMO)

Organization structure

Matrix organizational structure

Correct

2.
Question 2
What option best describes a matrix organizational structure?

1 / 1 point
It follows a traditional descending hierarchical structure, in which there is a clear chain of
commander.

It implies that people respond to those interested in

different teams and have different direct managers.

Include an internal group that defines and maintains project management standards in
the entire organization.

It has a linear hierarchy, similar to the structure of a branch of the armed forces.

Correct

3.
Question 3
Which of the following options accurately describes how the organizational structure affects
Project management? Select all the correct options.

1 / 1 point

It affects the client's success criteria.

It affects customer satisfaction with the project.

It affects the availability of resources that can be

dedicate to a project.

Correct

It affects how much authority the project manager has and

its ability to make decisions that affect the
General organization.
Correct

4.
Question 4
Which of the following concepts is part of an organization's culture? Select
all the correct options.

1 / 1 point

The price of a company's shares

The shared values of a company

Correct

The mission of a company

Correct

The story of a company

Correct
5.
Question 5
Why should project managers learn about an organization's culture?
Select all the correct options.

1 / 1 point

So that they can assign the correct number of people to a project

In order to communicate more effectively with the

teams
Correct

So that they can manage change effectively

Correct

So that they can demonstrate how a project contributes

with the mission and values of the company

Correct
6.
Question 6
What term refers to the delivery of a finished project and its successful adoption by
part of an organization?

1 / 1 point

Project management

Project Management

Government of changes

Change Management
Correct

7.
Question 7
What can a project manager do to manage changes effectively and
promote the adoption of your projects? Select all the correct options.

1 / 1 point
Prevent team members from being the advocates of the team because they might be
too enthusiastic about the project

Encourage supervisors to use their authority to enforce adoption by the

employees

Create a sense of responsibility and urgency around

to the project

Correct

Communicate clearly, being transparent and clear

regarding your ideas
Correct

8.
Question 8
Imagine you are being interviewed for a project management position and you ask questions.
about sick leave, vacations, working from home and if the company
encourages employees to share their identity in the workplace. What part of the
Does the culture of a company help you obtain more information on these questions?

1 / 1 point

The remuneration

The vision

The policies
The processes

Correct

9.
Question 9
As a project manager, you want to integrate change management into your project. To do this, you
you ensure that the interested parties are aware of the upcoming changes. To present the
deliverable result to the stakeholders, you organize a demonstration and a question forum and
answers. Which of the recommended change management practices do they correspond to
these actions?

1 / 1 point

Use tools

Follow a coherent process

Be proactive

Practice empathy

Correct

10.
Question 10
In business, how is the management framework within which decisions are made known?
decisions and accountability is determined?

1 / 1 point

Change Management

Address
(Methodology) Agile

Organizational culture

Correct