TECHNICAL REPORT

ON MY
STUDENTS’ INDUSTRIAL WORK EXPERIENCE SCHEME(SIWES)
AT
NIGERIAN NAVY MICROFINANCE BANK
LIMITED (NNMFBL)

CONDUCTED BY
AGBAJOR PRAISE AYODELE
22CD009265/2201315
COLLEGE OF PURE AND APPLIED SCIENCE
COMPUTER SCIENCE
MARCH 2025 - SEPTEMBER 2025
 DECLARATION

I Agbajor Praise Ayodele, a student of Landmark University, from the department of Computer
science, with matriculation number 22CD009265, from the college of pure and applied
science, hereby declare that this report Is a record of my SIWES at Nigerian Navy
Microfinance Bank, and It has not been submitted elsewhere for any academic purposes.

---------------------------- ----------------------------

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 CERTIFICATION

This is to certify that Agbajor Praise Ayodele, student of Computer Science, Landmark
University, with matriculation number 22CD009265, has successfully completed the Student
Industrial Work Experience Scheme (SIWES) at Nigerian Navy Microfinance Bank.

The training lasted for a period of six months: March 2025 – September 2025, during which
the student was attached to the IT Department.

This certification confirms that the student actively participated in the program and gained
practical experience in various areas including computer hardware maintenance, networking,
graphics design, and web design.

---------------------------- ----------------------------

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 DEDICATION

I dedicate this report to Almighty God for His guidance, wisdom, and strength throughout my
training period, and to my loving parents and family, whose support and encouragement have
been my greatest motivation, and to everyone who believed in me and inspired me to pursue
excellence in my academic and professional journey.

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 AKNOWLEDGEMENT

I sincerely express my gratitude to God almighty for his guidance and strength throughout the
period of my industrial training. I would like to appreciate the management of Nigerian Navy
Microfinance Bank for giving me the opportunity to undergo my student industrial work
experience (SIWES) in their establishment. My gratitude also goes to Mr. Umar Maiwada, my
supervisor, and all my colleagues (fellow interns), and also the staff members of the ICT
department for their guidance, support which they’ve shown towards me during my training
period. I appreciate my family for the constant support throughout this period. Lastly, I extend
my appreciation to the management of Landmark University, the SIWES coordinator and my
lectures for their academic support and encouragement.

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 ABSTRACT

This report presents a detailed account of the Student Industrial Work Experience Scheme
(SIWES) I undertook at Nigerian Navy Microfinance Bank. The training lasted for a period of
six months and was aimed at bridging the gap between theoretical knowledge acquired in
school and practical exposure in the workplace.

During the course of my training, I was attached to the IT Department, where I participated in
various activities such as network cable crimping, printer maintenance, motherboard study,
and customer support for digital banking platforms. I also carried out design-related tasks
including graphics design, web design using Figma, and the redesign of the bank’s landing
page. In addition, I complemented my learning by completing an Advanced UI/UX Design
course in Figma, which further improved my design and prototyping skills.

The experience was not without challenges, such as limited number of interns in the
department, transportation issues, and restricted access to some advanced tools. However, I
overcame these challenges by developing effective time management skills, adaptability, and
proactive learning strategies.

Overall, the SIWES program was highly beneficial, as it enhanced my technical competence,
problem-solving ability, and professional conduct. The knowledge and skills acquired during
this training will serve as a solid foundation for my future career in UI/UX design and
information technology.

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 CHAPTER ONE

INTRODUCTION

SIWES stands for Students' Industrial Work Experience Scheme. Established in 1971, the
Industrial Training Fund has operated consistently and painstakingly within the context of its
enabling laws Decree 47 of 1971 as Amended in the 2011 ITF ACT. It is a skills training
program in Nigeria designed to expose and prepare students of tertiary institutions for the
industrial work situations they are likely to encounter after graduation. The program allows
students to gain practical experience in their field of study by working in relevant industries.

The Students Industrial Work Experience Scheme (SIWES) is a Skills Training Programme
designed to prepare and expose Students of Universities, Polytechnics, Colleges of
Technology, Colleges of Agriculture and Colleges of Education for the Industrial Work
situation they are likely to meet after graduation. The Scheme affords Students the opportunity
of familiarizing and exposing themselves to handling equipment and machinery that are
usually not available in their Institutions.

Before the establishment of the Scheme, there was a growing concern that graduates of our
Institutions of higher learning lacked adequate practical knowledge and that the theoretical
education in Higher Institutions was not responsive to the needs of the Employers’ of Labour.
It is against this background that the Industrial Training Fund (ITF) initiated, designed and
introduced SIWES Scheme in 1973 to acquaint Students with the skills of handling Industrial
equipment and machinery. The Industrial Training Fund (ITF) solely funded the Scheme
during its formative years. However, due to financial constraints, the Fund withdrew from the
Scheme in 1978. The Federal Government noting the significance of the skills training,
handed the management of the Scheme to the National Universities Commission (NUC) and
the National Board for Technical Education (NBTE) in 1979. In November, 1984 management
and implementation of the Scheme was again reverted to the ITF with the funding to be solely
borne by the Federal Government.

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PURPOSE/OBJECTIVES OF SIWES

The primary aim of the Students Industrial Work Experience Scheme (SIWES) is to bridge the
gap between theoretical knowledge and practical application for students in Nigerian higher
education institutions. It prepares students for the industrial work environment they will
encounter after graduation by exposing them to real-world work situations, equipment, and
techniques not typically available in their academic institutions. It allows students to acquire
hands-on experience in their chosen fields, complementing their theoretical studies.

BODIES INVOLVED IN THE MANAGEMENT OF SIWES PROGRAMME

The Federal Government of Nigeria

1. The Industrial Training Fund (ITF),
2. National Universities Commission (NUC),
3. National Board for Technical Education (NBTE),
4. National Commission for Colleges of Education (NCCE),
5. Institutions of Higher Learning;
6. The Employers of Labour.

ROLES OF ORGANIZATIONS IN SIWES

FEDERAL GOVERNMENT OF NIGERIA

1. Provide adequate funds to the Industrial Training Fund through the Federal
Ministry of Industry, Trade & Investment for the Scheme.

2. Make it mandatory for all Ministries, Companies and Parastatals to offer places for
the attachment of Students in accordance with the provisions of Decree No. 47 of
1971 as amended in 2011

THE INDUSTRIAL TRANING FUND (ITF)

1. Formulate policies and guidelines on SIWES for distribution to all SIWES

participating bodies, institutions and companies involved in the Scheme.
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 2. Regularly involve in organizing orientation programmes for Students prior to their
attachment.
3. Receive and process Master and Placement Lists from the Institutions through their
Supervisory Agencies (NUC,NBTE & NCCE).
4. Supervise and Monitor Students on Industrial Attachment.
5. Disburse Supervisory and Students allowances by e-payment.
6. Organize Biennial SIWES National Conference and SIWES Review Meetings.
7. Provide insurance cover for Students on attachment.
8. Provide logistics and materials necessary for effective administration of the
Scheme
9. Ensure the visitation (tours) of ITF Officers to the Supervising Agencies,
Institutions, Employers and Students on Attachment.
10. Provide information on companies for attachment and assist in the industrial
placement of students.

THE SUPERVISORY AGENCIES (NUC)

1. To ensure the establishment and accreditation of SIWES in institution under their

jurisdiction.
2. To vet and approve master and placement lists of students from participating
institutions and forward same to ITF.
3. To direct for the appointment of full-time SIWES coordinators/Director.
4. Review programmes qualified from SIWES regularly.
5. Participate in the SIWES conference and seminars biennially in conjunction with
ITF.

Nigerian Tertiary Institutions

1. Apply job-specifications as prepared for all the accredited courses and award credit
units under federal government minimum academic standard guidelines.

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 2. Appoint coordinators and supporting staffs.
3. Establish co-ordination units with a separate account adequately staffed and funded
to ensure effective operation of the scheme.
4. Identify placement opportunities for student’s attachment with employers.
5. Organize orientations courses in collaboration with the industrial training fund for
their students.
6. Prepare and submit to the I.T.F through their supervising agencies, the master and
placement lists.
7. Register students and capture their bank details at the point of registration.
8. Submit all completed forms to the nearest I.T.F area office.

Employers of Labour

1. Accept students for training.

2. Allow training students to have access to their facilities.
3. Appoint an industry-based supervisor for students on attachment.
4. Collaborate with institutions of higher learning in preparing job-specification for
approved courses.
5. Take part fully in the assessment of programmes and students by completing the
instruments, e.g. I.T.F Form 8, logbooks.

Industrial Training Students

1. Attend orientation programmes before going on attachment.

2. Avoid change of attachment, except in special circumstances which must be
determined and approved by their institutions, supervisor, employer and/or ITF.
3. Be diligent, honest and take pride in protecting an employer’s properties
throughout the attachment period.
4. Be regular and punctual at respective places of attachment.

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 5. Complete the Student’s Commencement Attachment Form and get it endorsed by
the employers for onward submission to ITF.
6. Record all industrial training activities and other assignments in logbook and
complete I.T.F forms to ensure proper assessment.
7. Register for the programme and submit at the point of registration, their bank
account details to their school coordinators.
8. To be obedient to constituted authorities and adhere strictly to all rules and
regulations of the organization where they are attached.

BACKGROUND AND PROFILE OF NIGERIAN NAVY MICROFINANCE

BANK

Nigerian Navy Microfinance Bank (NNMFB) is a leading financial institution established to

provide accessible and reliable banking services to members of the Nigerian Navy and the
general public.
With our strong naval heritage, we combine military precision and discipline with financial
expertise to deliver exceptional banking services that meet the unique needs of our customers.
Our commitment to excellence, integrity, and customer satisfaction has made us a trusted
financial partner for individuals, businesses, and communities across Nigeria.

The Nigerian Navy Microfinance Bank (NNMFB) was established in 2009. It was founded as
a subsidiary of the Nigerian Navy Holdings Limited with the aim of promoting financial
inclusion and economic empowerment. The bank received its license from the Central Bank of
Nigeria (CBN) 10 years prior to a 2025 anniversary event, placing its establishment in 2015,
but this is likely an error as the bank itself states its founding in 2009.

MISSION

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To be the most trusted and innovative microfinance bank, providing financial solutions that
empower service personnel, their families, and the wider Nigerian community towards
economic stability and prosperity.

VISION

To deliver accessible, secure, and customer-centric financial services through innovation,

integrity, and excellence, enhancing financial inclusion, supporting entrepreneurship, and
fostering sustainable economic growth for our stakeholders.

CORE VALUES

 Integrity
 Customer Focus
 Excellence
 Teamwork
 Innovation
 Community Impact

AWARDS AND RECOGNITIONS

 Best Microfinance Bank – Banking Industry Awards, 2022

 Excellence in customer service - Nigerian Financial Services Awards, 2021
 Most innovative microfinance bank - Digital Banking Summit, 2023
 Community impact award - Corporate Social Responsibility Forum, 2019

PARTNERS AND AFFILIATIONS

 Nigerian navy multi-purpose cooperative society

Role - to improve the socio-economic well-being of its members through various
financial and welfare initiatives.

 Central Bank of Nigeria

Role - to ensure monetary and price stability, and promote a sound financial system.

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  Interswitch
Role - to facilitate digital payments and commerce across Africa by providing a range
of financial technology solutions.

 Nigeria Inter-Bank Settlement System (NIBSS)

Role - provides the infrastructure for the automated processing and settlement of
transactions between banks.

 Remita
Role - designed to simplify and streamline financial transactions for individuals,
businesses, and government entities in Nigeria and beyond.

 Nigeria Deposit Insurance Corporation (NDIC)

Role - protects depositors and promotes financial system stability in Nigeria by
insuring deposits and supervising banks.

 Nigeria data protection commission (NDPC)

Role - to safeguard the rights of individuals to data privacy.

 First city monument bank (FCMB)

BANK SERVICES

 Savings services – regular savings account, target savings account, fixed deposit
savings account
 Loans & financing – personal loans, business loans, asset financing
 School collection services – streamlined fee collection for schools, parents

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ORGANISATIONAL STRUCTURE

CHAPTER TWO

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 OVERVIEW OF MY ASSIGNED UNIT

During my SIWES program, I was assigned to the Information technology department of

Nigerian Nav Microfinance Bank. This department plays a critical role in ensuring smooth
digital operations and providing technical support to the banks staff and systems.

The ICT department is responsible for maintaining hardware and software infrastructure,
managing network connectivity, ensuring cybersecurity measures are in place, and supporting
staff with any technical issues related to their work tools. Throughout my time in the ICT
department, I had he opportunity to observe and participate in a variety of tasks which helped
me develop both technical skills and practical experience in my field.

ROLES AND RESPONSIBIITIES

My responsibilities involved both hardware and software support for the bank’s internal
operations as well as assisting customers with digital banking services. The key activities I
was involved in includes;

Laptops & System Maintenance

Laptop system maintenance is crucial for optimal performance, longevity, and security. Key
areas include: battery care, screen cleaning, software and driver updates, data backups, and
physical maintenance like cleaning vents and keyboards. Regularly performing these tasks can
prevent issues, improve performance, and potentially save money on repairs.

Importance of Maintenance

 Improved Performance:

Regular maintenance keeps your laptop running smoothly and efficiently.

 Extended Lifespan:

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Preventive maintenance can help extend the life of your laptop by preventing hardware
failures.

 Cost Savings:

Regular maintenance can help you avoid costly repairs or replacements by addressing
potential issues early.

 Data Protection:

Backups and security measures help prevent data loss from hardware failures or malware
attacks. Regular maintenance not only prevents unexpected breakdowns and data loss but also
prolongs the life of your IT investments.

System maintenance involves;

1. Regular software updates - Software updates are like the regular health check-ups you
need for a long, healthy life. For your IT hardware, these updates are crucial. They're
not just about new features; they ensure your systems are protected from the latest
cyber threats.

2. Hardware cleaning and dust removal - Dust might seem harmless, but it's a silent killer
for IT hardware. Over time, dust accumulation can cause overheating and reduce the
efficiency of your equipment.
Regular cleaning, especially in high-dust environments, is essential. This involves
physically cleaning the exterior and interior (by professionals) of devices like
computers, servers, and printers to ensure they run smoothly.

3. Diagnostic Check - Think of diagnostic checks as your hardware's routine blood tests.
These checks involve testing hardware components to ensure they are working
correctly. Diagnostics can identify issues like failing hard drives or memory errors
before they cause major problems. Regular diagnostics help in maintaining the
performance and reliability of your IT equipment.

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 4. System Optimization - Just like you might organize your workspace for better
efficiency, system optimization is about fine-tuning your hardware for optimal
performance. This involves configuring settings, updating drivers, and removing
unnecessary files that slow down your system.

Network connectivity support

Network connectivity support encompasses the services and solutions needed to maintain,
troubleshoot, and optimize a computer network. This includes ensuring devices can connect to
the network, diagnosing and resolving connectivity problems, and providing ongoing
maintenance and support.

I assisted in checking and troubleshooting network connectivity within the bank. I also learned
how to set up and manage internet sharing through routers and access points, ensuring reliable
internet access for office operations.

1. Ensuring Physical Connections

 Cable Connections - Verifying that all network cables (Ethernet, etc.) are
securely plugged into devices like computers, routers, and modems.
 Wireless connections - Ensuring Wi-Fi is enabled and devices are connected
to the correct network.

2. Checking network configurations

 IP address - Ensuring devices are configured to obtain an IP address
automatically.
 DNS Settings - Verifying that DNS settings are set to automatically obtain
settings unless specific configurations are needed.

3. Check for outages – Verifying if there are any service outages in the area.

4. Update Drivers - Ensuring network drivers are up to date, as outdated drivers can
cause issues.

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Networking Equipments - refers to the hardware devices that enable computers and other
devices to connect and communicate with each other within a network. These devices
facilitate data transmission, manage network traffic, and ensure secure communication.

 Routers - routers connect multiple networks (like your home network and the internet)
and direct data packets between them, choosing the most efficient path.
 Network Cables - physical cables (like Ethernet cables) transmit data between
devices.

Network cable types;

o Coaxial cables - These cables have a central conductor surrounded by an insulator, a

braided shield, and an outer jacket.

iDiagram showing components coaxial cable

o Twisted pair cables - The twisted-pair cable was primarily developed for computer
networks. This cable is also known as Ethernet cable. Twisted pair cables are a type of
cable used in telecommunications and computer networking, characterized by pairs of
insulated copper wires twisted together. This twisting helps to reduce electromagnetic
interference and crosstalk, improving signal quality. They are commonly used for
telephone lines, digital subscriber lines (DSL), and local area networks (LANs).

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 iiDiagram showing components of twisted pair cable

o Fiber optic cables - A fiber optic cable is a network cable that uses light to transmit
data, offering high bandwidth and speed over long distances. It consists of thin strands
of glass or plastic fibers surrounded by protective layers, allowing light signals to
travel with minimal loss. These cables are crucial for modern telecommunications,
including internet, cable TV, and telephone systems.

iiiDiagram showing components of fiber optic cable

 Switch - connects devices within a network (like a local area network or LAN) by
using packet switching to receive, process, and forward data to the correct destination
device.

Crimping of Ethernet Cables

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Crimping is a mechanical joining process that involves deforming one or more pieces of
material to hold them together. It's commonly used in electrical work to connect wires to
terminals or other connectors, creating a secure and often permanent connection.

Steps involved in the crimping process;

 Wire stripping - Carefully remove the insulation from the end of the wire to expose the
wire strands, ensuring not to damage the strands.

 Connector Selection - Choose the correct crimp terminal or connector that matches the
wire gauge and application.

 Tool Selection - Select the appropriate crimping tool designed for the specific
connector and wire gauge.

 Crimping - Place the stripped wire into the connector, ensuring it is fully inserted to
the designated stop point.

 Position in tool - Place the connector and wire assembly into the crimping tool,
ensuring proper alignment and placement.

 Crimp - Activate the crimping tool, applying controlled pressure to deform the
connector barrel and create the connection.

 Remove crimp - Carefully remove the crimped wire and connector from the tool.

 Test crimp - Perform test crimps on similar wires to ensure the tool and crimping process
are producing reliable connections.

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Printer Maintenance

Regular printer maintenance is crucial for optimal performance and longevity. It

involves cleaning, replacing consumables, updating software, and proper handling to prevent
issues and costly repairs.

I handled printer- related issues such as fixing paper jams and sneering printers were
operational for day to day tasks across departments.

Common Printer Tasks I Handled;

1. Clearing Paper Jams:

I learned how to safely open printers, remove stuck papers and reset the machine to
resume printing.

2. Replacing Toner and Ink Cartridges:

I assisted in monitoring toner levels and installing new cartridges when the old ones
were depleted.

3. Routine Cleaning:
Dust and dirt often cause print quality issues. I performed basic cleaning of rollers and
trays to ensure smooth paper feeding.

4. Driver and connectivity issues:

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 Some printers failed to respond due to driver or network issues. I learned to
troubleshoot by reinstalling drivers, reconnecting printers to the local network and
checking USB or LAN connections.

5. Monitoring print queues:

Occasionally, jobs got stuck In the print queue. I learned how to clear or restart the
print spooler to restore smooth operation.

Understanding Printer Error Codes

Printer error codes are designed to communicate specific problems, helping you diagnose
issues quickly and efficiently. However, without the right knowledge, these codes can be more
confusing than helpful, often leading to frustration and downtime. Here, we dive into some of
the most frequently encountered error codes, providing clear explanations and offering
straightforward solutions to get your printer back up and running in no time. By familiarising
yourself with these common codes, you can tackle printer issues with confidence and avoid
unnecessary delays.

Printer error codes and the necessary services to address them may seem daunting, but with
the right approach, they can be resolved swiftly, ensuring minimal disruption to your
workflow. You can prolong the life of your printer and prevent future issues by performing
routine maintenance and promptly addressing any faults.

Error Code: 01 – Paper Jam

A paper jam is a common issue where the printer paper gets stuck in the rollers, obstructing
the paper path and preventing it from moving smoothly through the printer.

Error Code: 02 – Low Ink Warning

This error alerts you that your printer’s ink levels are running low, which could result in poor
print quality, such as faded or incomplete prints.

Error Code: 03 – Network Connection Issue

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This error occurs when the printer fails to connect to the network, thereby preventing it from
receiving print jobs from connected devices.

Error Code: 04 – Print Spooler Error

The print spooler error is a critical service that manages print jobs queued for printing. This
error indicates that the spooler has encountered a problem, causing print jobs to become stuck
in the queue.

Error Code: 05 – Driver Issue

Printer drivers are crucial pieces of software that allow your computer and printer to
communicate. This error suggests there is a problem with the installed driver, which could be
outdated or incompatible.

Motherboard Maintenance and Troubleshooting

The motherboard, which is the central circuit board of a computer system. It serves as the
backbone that connects all major components, including the CPU, RAM, hard drive, power
supply, and peripheral devices. A solid understanding of the motherboard is essential in
diagnosing and repairing system issues.

Motherboard maintenance primarily involves keeping it free of dust with compressed air,
monitoring for overheating, ensuring stable voltage from the power supply, and keeping the
BIOS updated to prevent issues and maintain stability. Performing a visual inspection for
swollen capacitors or other damaged components is also a key step in identifying potential
failures.

Functions of the Motherboard

 Acts as the main communication hub between the CPU, memory, and storage devices.

 Provides power to hardware components through its circuits and slots.

 Houses expansion slots (PCI/PCIe) for additional devices such as network cards or
graphics cards.

Common Components Studied

CPU Socket: Where the processor is mounted.

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RAM Slots (DIMM): For installing memory modules.

Chipset: Controls data flow between CPU, memory, and peripherals.

BIOS/CMOS Battery: Stores startup settings and system time.

Power Connectors: For distributing power from the PSU to the board.

SATA/IDE Ports: For connecting hard drives and SSDs.

Expansion Slots: For adding external cards.

Basic Troubleshooting Techniques Learned

 Checking and reseating RAM modules when a system fails to boot.

 Inspecting power connectors and ensuring proper cabling.

 Cleaning dust and debris from the motherboard to prevent overheating.

 Observing POST (Power-On Self-Test) beeps as diagnostic signals for hardware errors.

 Identifying faulty capacitors or burnt components as possible sources of system

failure.

Preventive Maintenance Practices

 Regular cleaning with compressed air to prevent dust accumulation.

 Ensuring stable power supply to avoid electrical damage.

 Proper grounding when handling the board to prevent electrostatic discharge.

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vDiagram showing a computer motherboard

viDiagram showing the components of a computer motherboard

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Graphic Design

At Nigerian Navy Microfinance Bank, I was also exposed to the use of graphic design tools to
create simple but effective visual materials for communication and branding purposes. This
experience broadened my creativity and technical skills beyond hardware and networking.

Design

Design is the process of creating a plan, scheme, or specification for constructing or forming
an object, system, or process to meet a specific purpose or solve a problem. It can also refer to
the resulting plan, sketch, or decorative pattern itself, or the act of creating it. The concept is
broad, encompassing everything from product and user interface design to architectural
blueprints, business processes, and even artistic arrangements, with a fundamental goal of
creating solutions and improving the human experience.

Key Aspects Of Design

Design is more than just creating visuals; it is about solving problems and communicating
ideas effectively. During my exposure to graphics design, I learned that good design requires
balancing creativity with functionality. The key aspects of design I worked with and studied
include:

Typography

Typography is the art and technique of arranging type to make written language legible,
readable, and visually appealing. It involves the selection of typefaces, fonts, sizes, and the
adjustment of elements like leading (line spacing), tracking (character spacing), and alignment
to create effective communication and establish visual hierarchy. Typography is essential in
both digital and print design, impacting the overall tone, user experience, and clarity of
information.

Color Theory

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Color theory is the study of how colors interact and are perceived, explaining the science and
art of color mixing, harmony, and symbolism to create appealing visual elements. It involves
organizing colors on a color wheel into primary, secondary, and tertiary categories to
understand relationships like complementary colors (opposites) and analogous colors
(neighbors). Color theory principles help artists and designers select color harmonies, which
are combinations of colors that produce specific emotional responses and moods in an
audience by controlling hue, saturation, and value.

Layout and Composition

Layout and composition are the fundamental principles for arranging design elements like
text, images, and shapes on a page or screen to create a clear, impactful, and aesthetically
pleasing final product. Composition focuses on the harmonious relationship and balance of
individual elements within a design to convey a message, while layout refers to the practical,
organized structure and placement of these elements to guide the viewer's eye and ensure
clarity. Key principles include proximity, alignment, contrast, repetition, and white
space (negative space), all working together to create a unified and understandable design.

Visual Hierarchy

Visual hierarchy is a design principle that organizes and presents design elements in order of
their importance to guide the viewer's eye and emphasize key information. By strategically
manipulating elements like size, color, contrast, placement, and typography, designers can
create a clear structure and flow, ensuring the audience sees the most crucial content first and
understands the intended message.

Imagery and Iconography

Imagery is the use of descriptive language or visuals to create mental images for a reader or
observer, while iconography is the symbolic meaning or system of images used to convey
specific ideas, themes, or identities within a particular culture or context. Imagery makes a
scene vivid, whereas iconography provides the visual "vocabulary" of symbols within a work
of art or design, such as a religious symbol, a political emblem, or a simple menu icon.

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Iconography is the study, description, and interpretation of the subjects, themes, and
symbolism within images, or a specific system of symbols used by an artist or culture to
convey meaning.

Consistency

Consistency in design is the practice of applying a uniform style, appearance, and behavior to
visual and functional elements across all brand touchpoints to create a cohesive and
predictable user experience. It builds brand recognition, enhances user familiarity, and
improves usability and learnability by reducing cognitive load and fostering trust. Key aspects
include maintaining consistency in color palettes, typography, layouts, imagery, and
interaction patterns, all guided by a comprehensive design system or style guide.

Web Design

Web design is the process of creating the visual aesthetic and interactive experience of a
website, balancing a site's look and feel with its usability to ensure it's engaging, accessible,
and functions smoothly across devices. It involves strategic planning, user interface (UI) and
user experience (UX) design, content organization, and the application of various design
elements like color, typography, and imagery to build a strong online presence for a brand.

Key Aspects of Web design

Aesthetics:

This refers to the overall look and feel of the website, including the color scheme, typography,
and imagery, which contribute to the brand's visual identity.

Usability:

A key focus is ensuring that the website is easy to navigate, understand, and use, creating a
positive user experience (UX).

User Interface (UI):

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This is the specific layout and interactive elements users engage with, such as buttons and
menus, designed for intuitive use.

User Experience (UX):

Web design aims to provide a seamless and enjoyable journey for users, making it easy for
them to find information and accomplish tasks.

Content Organization:

Web designers strategically arrange content, images, and other media to tell a story and guide
users through the site effectively.

Elements Used

Color

To set the mood and evoke emotions.

Typography

To enhance readability and reflect brand personality.

Imagery

High-quality photos, illustrations, and graphics to add visual interest and communicate brand
values.

Layout

The arrangement of content on a page to create a visually balanced and easy-to-follow

structure.

Navigation

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Designing intuitive menus and pathways to help users find what they need.

Tools Used

Figma

Figma is a cloud-based collaborative interface design tool used for creating, prototyping, and
testing websites, mobile apps, and other digital products. It allows multiple users to work on
the same design file in real-time, streamlining the entire design and development process from
concept to code-ready handoff. Key features include vector editing, interactive prototyping,
design system management, and integrations that help designers and developers collaborate
effectively.

CorelDraw

CorelDRAW is a professional-grade, vector graphics editor software from Corel Corporation

(now Alludo) used to create logos, illustrations, brochures, and other design materials. It's part
of the comprehensive CorelDRAW Graphics Suite, which also includes tools for photo editing
and layout. Available for Windows and macOS, it offers a wide range of features for creating
scalable, high-quality designs suitable for printing, digital applications, and even large-scale
projects like 3D printing and laser cutting.

Projects Carried Out

During my SIWES training at Nigerian Navy Microfinance Bank, I was involved in several
practical tasks and projects within the IT Department. These projects exposed me to real-
world problem-solving and strengthened my technical skills.

Crimping and Network Setup

Successfully crimped Cat5e/Cat6 cables with RJ45 connectors for LAN connections and
assisted in setting up and testing office internet connectivity.

Printer Maintenance and Troubleshooting

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Carried out routine maintenance such as cleaning rollers and clearing paper jams, replaced
toner cartridges and resolved driver-related issues. Configured printers to be shared across
multiple systems in the network.

Motherboard and Hardware Familiarization

Examined and identified key motherboard components such as CPU sockets, RAM slots, and
chipsets. Assisted in diagnosing system boot failures by reseating RAM and checking power
supply connections. Learned basic preventive maintenance techniques like dust cleaning.

Customer Support on Digital Banking Platforms

Assisted clients in troubleshooting login and transaction errors on the bank’s mobile and
internet banking platforms. Guided customers on proper usage of the applications, improving
their overall user experience.

viiScreenshot of the qore platform for mobile app

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viiiScreenshot of bankone platform for USSD activation

Graphics Design

Designed simple flyers and digital graphics for awareness campaigns using CorelDraw and
Canva.

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ixGraphic design project 01-Plaque

xGraphic design project 02-flyer

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Web Design

I engaged in web design projects using Figma, a popular UI/UX design tool. These projects
allowed me to apply design principles to create functional and visually appealing layouts for
websites without writing code. One of the key projects I worked on during my SIWES was the
redesign of the bank’s landing page. This project exposed me to practical applications of
UI/UX principles while using Figma as my main design tool.

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xiscreenshot of the landing page of the navy mfb website

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xiiscreenshot of the products page of the navy mfb website

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In addition to my practical tasks during SIWES, I enrolled in an Advanced UI/UX Design
Course that focused on improving my proficiency with Figma and strengthening my
understanding of user-centered design.

xiiiproject from the advanced figma uiux course

I successfully completed the figma advanced UI/UX course.

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xivUdemy certificate of completion

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 CHAPTER THREE

PROBLEMS ENCOUNTERED AND PROBLEMS SOLVED

PROBLEM ENCOUNTERED

 We were only two interns in the IT department, which meant tasks were sometimes
overwhelming.
 I had to learn and practice across different IT areas (networking, hardware, graphics,
web design) at the same time
 Some projects, especially graphics and web design tasks, required more time than the
work schedule allowed
 Getting to work on time was sometimes difficult due to inconsistent transport and
traffic delays.

PROBLEMS SOLVED

 I learned to prioritize tasks, manage time effectively, and seek guidance from
permanent staff when necessary. This improved my problem-solving skills and ability
to work under pressure.
 I kept a personal logbook of tasks and took notes daily, which helped me track
progress and retain knowledge effectively.
 I developed better time management skills and learned to complete designs in phases,
ensuring progress was made even under tight deadlines.
 I adjusted my schedule by leaving home earlier and planning my routes better, which
reduced lateness and stress.

CHAPTER FOUR
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 CONCLUSION AND RECOMMENDATION

CONCLUSION

My SIWES training at Nigerian Navy Microfinance Bank was an enriching and eye-opening
experience. It provided me with the opportunity to apply the theoretical knowledge I had
acquired in school to real-life situations. I gained practical skills in computer hardware
maintenance, networking, customer support, graphics design, and web design using Figma.
The training also helped me develop essential workplace skills such as time management,
teamwork, communication, adaptability, and problem-solving. Despite challenges such as
transportation issues and a limited number of interns in my department, I was able to
successfully carry out my assigned tasks and acquire valuable knowledge that will be
beneficial in my career.

Overall, the program strengthened my technical foundation and deepened my interest in

UI/UX design and IT support, which I intend to pursue further.

RECOMMENDATION

 Increase the number of interns in each department to reduce workload and improve
collaboration.
 Acquire additional skills through online platforms (such as Figma, UI/UX, and other
digital tools) to complement workplace training.
 Strengthen collaborations with organizations to ensure students are placed in
environments relevant to their fields of study.

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