Interaction ID: 26087720

Conversation Between:
Customer Name: Sharif
Agent Name: null

Started: 9/7/2025, 4:57:25 AM

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[9/7/2025, 4:57:25 AM] from: Athena™ :: Please select an option below
[9/7/2025, 4:57:27 AM] from: Sharif :: Withdrawals
[9/7/2025, 4:57:28 AM] from: Athena™ :: Please select an option below
[9/7/2025, 4:57:47 AM] from: Sharif :: Help me make a withdrawal
[9/7/2025, 4:57:47 AM] from: Athena™ :: Select the withdrawal option you would like
to use
[9/7/2025, 4:57:54 AM] from: Sharif :: EFT
[9/7/2025, 4:57:54 AM] from: Athena™ :: Please note, before you can request a
withdrawal via EFT, a once off successful Visa deposit would be required
[9/7/2025, 4:57:54 AM] from: Athena™ :: Have you previously made a successful
deposit with Visa?
[9/7/2025, 4:58:17 AM] from: Sharif :: No, close this chat, will make the deposit
before requesting an EFT withdrawal
[9/7/2025, 4:58:17 AM] Notice :: Hello valued customer, please note we are aware of
the issue with the Nigeria- Rwanda game. Please allow sometime for the issue to be
rectified.
[9/7/2025, 4:58:18 AM] from: Athena™ :: Question 1/2 : How satisfied are you self-
service information offered?
[9/7/2025, 4:58:24 AM] from: Athena™ :: Question 2/2 : Based on your experience
with us thus far, how likely are you to recommend Betway to a friend or colleague?
[9/7/2025, 4:59:05 AM] from: Athena™ :: Interaction Transcript
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